The Mill House Beefeater Grill in Reigate and Banstead

We wanted a quick meal after visiting a family member in East Surrey Hospital. We were quickly seated, drinks arrived shortly afterwards and our server Chloe A took our food choices. Chloe was attentive throughout our visit, a credit to the team.

We had a great experience here as always. Food was hot and delicious. Drinks great value as they do refills. We were served by Jackie and she was a delightful, hardworking staff member, who couldn’t do enough for us. Thanks, Jackie!

We came for dinner with family and friends, the manager that sat us down was very friendly and made us feel welcome. Our waitress Kat was also lovely, she was very attentive and we wanted for nothing. Food and drinks were lovely, we will definitely be back. Thank you all!

Curtis was superb. He was attentive, engaging and efficient. Food was great but service was even better! Will be back again very soon.

Jackie was brilliant as usual. Food excellent , service superb, come here often as best steak around. Been coming here for more than a decade, won’t go anywhere else for a beautiful steak!

Very friendly place with some great lunchtime deals and good service. Our server, Jackie, was excellent, both with us and our nine-year-old grandson. She made for a very enjoyable visit.

Jackie was the very best very helpful & polite and would help in anyway she can so thanks Jackie.

A visit with friends. So easy to park. Lovely burger served piping hot. Wonderful service by Sedonnie. Apologies if the spelling is incorrect. Friendly professional and made a lovely meal even better. A credit to your front of house team. Thank you.

Like to commend Jacky for her fantastic service. Shes warm and accommodating.Definitely will dine again here.

Long wait for food. Staff friendly

This has been the go-to restaurant for my family and I for a few years now, great food and service with a friendly atmosphere. Jackie especially is friendly, helpful, and very efficient too!

Usual efficient waitress was away but she has clearly trained Kathleen M very well! If you want quick service and standard chain pub food at lunchtime this is what you get served efficiently.

Ellie the server was excellent very pleasant and brilliant customer service. The food was great atmosphere was good most of all the service was incredible thank you Ellie you made beefeater proud well done you

Had an incredible experience here for my birthday, the food was lovely and really well priced. Jackie the waitress was brilliant and so friendly, she made my day!

Lovely waitress: kind attentive and cheery!

Breakfast always good and enjoyable.

We came in for Dinner,and it was Fantastic We will definitely visit again

Was a real treat to have Jacqui serving us for my birthday meal out! she truly is amazing and my little one loved how interactive and we were all well cared for! Highly recommend for the impeccable service and amazing food, we will be returning thank you x

Jackie is a brilliant waitress and really lovely lady very tentative and helped make our father in laws 75th birthday!

Great place food is good & its cheap & cheerful. If you want just a basic meal & venue, this is it, would recomend

Outstanding service from all of the staff, very efficient and helpful. They made us feel very welcome. The food was yummy and cooked to perfection! I recommend visiting and I’ll definitely be back :)

We came and had breakfast, it was cooked fresh to order and was absolutely delicious. Ellie, Ollie and Zoe made us feel at home and we wanted for nothing. We will be back to try the Sunday roast next! Thank you for a wonderful experience. I recommend visiting here and will definitely make this a regular restaurant to visit in the future, thank you again 😊

Amazing food,Amazing service,Highly recommend

Great service. Excellent food reasonable prices server Kathleen was very efficient friendly and very pleasant

I went to the Mill House on 22:1:25 with 3 friends having requested a table on the level as 1 friend in a wheelchair. We had a table in the top part of the restaurant totally on our own seated by a gentleman , after 25 minutes I went in search of staff to get an order of drinks thankfully Jackie was working and she immediately arrange drinks and took our order - I think we had been forgotten about. Jackie with her usual friendly happy service thankfully looked after us even though she was busy with her lower level customers. Great member of staff and she should be appreciated for her great service.

the food was lovely me , my mum and grandad would come back for more food at lunch lovely people the lady jackie was a lovely lad

Great food and a lovely host, Jackie. Helped make my son feel at home.

Excellent food and super friendly services provided by Jackie 🩵

Good service lots of offers Weekday curry recommended

Had a lovely meal served to us by Jackie, who was very nice and helpful.

Service was great, a very nice young lady who served us and a great meal for a very reasonable price

Fantastic food, the steaks were perfect!

Jackie was amazing and made my 4 years olds birthday very special x

Decent food, extremely quickly served by lovely staff (Jackie) and reasonably priced for a quick pub grub

Food was ok, not as good as other Beefeaters I've been too, the staff were not very friendly, the toilets were blocked and there was an over flowing pot of cigarette stubbs all at the entrance

Visited here this evening and was such a disappointment that we had to refuse to pay for food it was like processed meat the service was ok all old people or peoole crying at the table. I wouldn’t recommend unless you live on microwave meals then it would possibly be ok. Lots more choice locally and a much better service.

Had breakfast here before my flight to Orlando Food was really good quality Place was really clean and waiter really nice Great value as kids eat free with paying adult so it's definitely lot better deal than airport prices

Brilliant service, thank you Callam

Jess was amazing, professional friendly and fast, best waitress ever, food was great also, would recommend.

Best service at beefeater today, served by jackie very polite and friendly, will definitely be coming back here

Great food, and Jackie is incredibly welcoming. Kids loved it

Had breakfast only and on boxing day. Was ok.

Great venue for family Sunday lunch - Jackie is a real asset to the Mill House and she looked after us brilliantly and made us all feel very welcome .

My wife and I chose to eat here with our two young children for our last meal in UK before heading home to France. We booked a table for 7.30pm hoping it would be a Beefeater meal as we once remembered. Unfortunately it wasn't even close. There were two younger guys sat at the bar enjoying a beer. There were only another two tables of two people eating who were all very elderly. Really no atmosphere at all. For almost everything we wanted to order we were told they didn't have it. When we finally ordered and the food was delivered to our table it was very disappointing as everything was obviously cooked from frozen! Our waitress also couldn't even manage a smile the entire time we were there. I would recommend another restaurant than here too anyone!

Very disappointing experience. Much of the menu was unavailable which should have been communicated to us before we arrived as the table had been booked and therefore a contact could have been made. We were informed that two or three menu choices were unavailable but it was not until we had sat down and ordered drinks that it became apparent that it was more than two or three items. In fact I should think that about half the choices were not available.Despite not being busy the waitress service could have been better. The food when it eventually arrived was cold, my son's steak was overcooked and cold, my gammon steak was cold in fact the only hot thing was the plate. Other meals were cold or luke-warm at most. Having waited so long for the meals we were disinclined to send them back and wait another hour for them to be re-cooked. If the chefs had not been either arguing with and laughing with the waitresses and spent more time concentrating on the meals they might have been better. As for the dessert menu, at least half was unavailable therefore some of us had to go without. Altogether a very disappointing "Birthday" experience for my daughter-in-law. We shall not be returning.

If you’re staying at the adjacent hotel this restaurant is a handy option, but after visiting one weekday evening I didn’t leave convinced it was worth travelling any further for. When I arrived none of the tables in the bar area seemed to be getting cleared or cleaned after use, despite it being very quiet, and the food menu itself was filthy and sticky. Ordering food and drinks at the bar was easy and the member of staff friendly enough, and the service time for the burger was decent. The portion size was alright for the price but presentation a little basic, with the cheese in the burger remaining unmelted. It was a bit annoying once served to have to trek to the other side of the restaurant to collect cutlery though - it would be better to be advised it’s self serve when ordering, or given I was the only diner present, for the staff to offer to collect instead. Taste was okay but certainly couldn’t be considered great value. There’s a decent enough range of drinks available at sensible prices and the large garden area is nice for sunny days. Perhaps I caught it on a bad day but everything else felt rather average though.

If you’re staying at the adjacent hotel this restaurant is a handy option, but after visiting one weekday evening I didn’t leave convinced it was worth travelling any further for. When I arrived none of the tables in the bar area seemed to be getting cleared or cleaned after use, despite it being very quiet, and the food menu itself was filthy and sticky. Ordering food and drinks at the bar was easy and the member of staff friendly enough, and the service time for the burger was decent. The portion size was alright for the price but presentation a little basic, with the cheese in the burger remaining unmelted. It was a bit annoying once served to have to trek to the other side of the restaurant to collect cutlery though - it would be better to be advised it’s self serve when ordering, or given I was the only diner present, for the staff to offer to collect instead. Taste was okay but certainly couldn’t be considered great value. There’s a decent enough range of drinks available at sensible prices and the large garden area is nice for sunny days. Perhaps I caught it on a bad day but everything else felt rather average though.

Popped in for a late lunch with the family between Xmas and New Year, terrific food if a little limited in range and particularly good value as we had a voucher for the whole group. Excellent service from Ellie, everything came quickly and the drinks refills came just before we thought of reordering them :)

Jackie was an excellent server she was very nice and very helpful she was very patient and didn’t rush of after we ordered the food was very nice and filling

Jackie was very nice and pleasing thanks to her our dinner felt all that bit more special we look forward for coming again soon and happy new year !

Jackie served us, she was extremely nice and helpful. Although she was on her own and very busy, service was great.

The food was nice, the place was busy, and the poor server girl was here everywhere. was xmas holidays, so we had a bit of a wait,would still go back, it's nice.

Breakfast took so long to arrive we had to leave and go without. Items that you help yourself ran out and were not replaced. Everyone was complaining, understandably This place is an embarrassment to Premier Inn where you nearly always get an excellent breakfast. Also our breakfast purchase was not communicated from Premier Inn causing delay and awkwardness.

We have just had a very nice Christmas day dinner here, the food was hot and plenty of it. The staff were very friendly, especially Jackie. Who was very efficient, happy and polite. Thank you to the chefs and the staff, as we thoroughly enjoyed our meals.

Came here for Christmas Day meal. Had an alleged roast sirloin of beef dinner. Was looking forward to it until it arrived Two of the thinnest pieces of beef you can imagine, three half roast potatoes, and the rest was pretty much raw vegetables Considering this cost my wife £65 a head I certainly did not get any value for money To be honest I would recommend not bothering with this establishment

Thanks Jackie! Merry christmas - food is lovely and the staff are amazing. I would recommend!

What's happened? Visited today 22/12, half the menu was unavailable allegedly due to a gas leak at a distribution centre. What there was wasn't up to the usual high standard. Disappointing. Excellent food & drinks, happy friendly staff, comfortable seating, great atmosphere. Recommended.

It's ok could do with a good clean waitress was trying her best

Had a fairly basic breakfast, although there was a reasonable range of options. But they had “supply chain issues” so some things not available. In fact, the list of unavailable items for the main meal menu was so long we cancelled our lunchtime booking and went somewhere else. An A4 page full of dishes and individual items that they hadn’t got meant they missed out on our custom.

Our usual waitress Jackie was fabulous as usual. Always goes above and beyond to make our visits perfect. The new manager, ( tall guy with beard and foreign accent) however wasn't as inviting. His attitude is not good at all and nor are his customer service skills! The food was very disappointing too. We were told several items not available due to supplier issue, but decided to stay and order what was available. Ribs and chicken combo. I've had this often. The ribs were so small..about the third of the size they normally are and also the chicken was very dry and chewy. And only a few chips. A very disappointing meal and certainly not what we have come to expect from this restaurant at all. I am thinking of cancelling our Boxing day meal as worried it will be the same.

Lovely place good food and service would definitely come again

There was no fish and chips. We had another order mac and chese. So we left.

Very busy evening. Good food served quickly. Had to ask to clean tables. Otherwise a good evening.

Lovely food and atmosphere, our waitress Jackie was Amazon and really looked after us and our new born baby.. would definitely come back

Had a great breakfast at the Beefeater. Food was delicious. Great amount of choice on the continental and hot breakfast options. My children enjoyed it as well. The manager Ray was really friendly and helpful!

Jackie was lovely, very friendly and bubbly. Food was good, hot and tasty

Jackie was very helpful and served everyone well despite it being busy

First time back at the Mill House in a long time and wasn't disappointed. We had a lovely relaxed lunch with friends and our waitress Jackie went over and above. Very friendly and welcoming.

Went for breakfast, staff couldn’t have been more helpful , lovely Christmas environment, kids welcome and enjoyed it thank you

Special thanks to Jacky our waitress and Elly for being efficient and helpful this afternoon. My only gripe was that we had intended coming as a family with my daughter & 2grandsons. However when booking online and by telephone we were unable to book a table for 6 before 4.45.We ended up apologising to my daughter as they were not able to join us. Whilst in the restaurant it was quite apparent that there was plenty of room for a table of 6. I feel that the AI you use for bookings is not fit for purpose and ruined our day! Rosemarie Tarrant

Food was amazing . The atmosphere was great

Nice place to have a great English breakfast 🍳 🥞 and pastries 🥐 in a crazy buffet. Nice service and

Jack is the best waitress.so friendly and accommodating especially to my 91 year old in laws

came in for lunch 11/11/24, had a warm welcome from ollie, we were served by the lovely jackie. overall great experience and amazing new festive menu :)

Amazing food and amazing service! Very quick Thank you very much Jackie Very friendly and chatty We will be back very soon!

We had a greeeeeeeaaatttttttttt meal Jackie was amazing and so friendly and super duper helpful Brilliant meal and my dad had lots of beer 🍺

This restaurant is a very accessible and friendly restaurant to visit with family Very nice food and excellent service Thanks you Jackie

very nice food amazing service. Took the family out and had an amazing dinner, everyone who catered for us was lovely, and food was amazing!

Fantastic roast dinner. Huge!! We both orders the 3 meat roast and could not believe the size. Half a roast chicken each plus beef & lamb plus all the usual accompaniments. However it was not a case of quantity over quality. It was very well cooked with lovely rich gravy. Jackie was our server and she just made you feel at home instantly.

Fabulous lunch served by the equally fabulous Jackie, great value, lovely friendly service , cooked to perfection

A lovely meal, and a special mention to our waitress Jackie who was really good at her job, bubbly and friendly as you'd expect but also highly observant asking if we wanted more drinks noticing we were low, and made a point of serving a child's pudding first on another table.

Juicy steak friendly staff and outstanding atmosphere food arrived quick and it was delicious I wish I could leave more than five stars ⭐️⭐️⭐️⭐️⭐️

the meal was lovely, jackie was our server and although it was busy she was very helpful attentive and pleasant. i look forward to eating here again

Went back here for another special family occasion (23 of us) and was well looked after with great service from Jacky and tasty food , thank you!

We had a really nice afternoon, for 23 of us, the food came out in fast timing. Jackie was lovely and catered to all the need. Thank you

Jackie was a very good host, polite, efficient and bubbly. Food came out in a timely manner and was well organised. Only reason the food was 4 star is because it could have been a bit hotter. But, when there are 23 of us being served, it's kind of expected. Overall, the family and I had a lovely time. Thanks to everyone who made my grandparents' anniversary a special one 🫶🏻

Had a lovely meal last night, after a very long week we needed a hassle free evening and that is exactly what we had. Chloe our waitress was absolutely perfect she was not to much but not to little she was just perfect. She did not make us rush when we couldn’t decide whether to have a pudding or not. Over all it was a lovely evening and we enjoyed every part of it. Thank you to all the mill house staff but a special thanks to Chloe.

Chloe, our waitress, gave us excellent service this evening. Just the right amount of attentiveness.

Staying locally before flying out of Gatwick we went to the Mill House for dinner with our two young boys. Lovely service from both Jackie and Alicia. Lovely food too. The perfect start to our holiday, thank you so much!

Food was cooked just right for how we asked and the service from Jackie was great.

Food wonderful, Service brilliant, atmosphere no complaints.

Very friendly waitress with good service.

A lovely lunch. Very well looked after by Jackie..... I had a salad....all fresh and crispy lettuce....lovely! Dave and Maureen had a burger and a curry, and cleared their plates. Would wholeheartedly recommend.

We have a monthly Thursday carers breakfast at the Mill House. Today we had Ellie, who was fabulous and friendly! Thank you to you and your team.

Nice food bit quite a long wait.

Jackie the waitress was friendly, efficient with service and made the family meal out a real pleasure. Thank you to all your team I will definitely be coming back a nice pleasant atmosphere.

Our waitress Jackie was lovely and gave a great service.

Always a friendly welcome and nothing is too much trouble 🙂. Food excellent and Jackie who normally serves us is a real pleasure

Had lunch today 2nd Oct the service was faultless, very friendly , efficient as always, my fish 'n' chips was perfect great value we will be back 😀 !

The calamari coating needs improvment. The driveway needs to be lite i tripped over a speed bump walking out