The Mile Castle in Newcastle upon Tyne

Ordered a hot chocolate cup but the machine went out of order, no compensation was given. The service is really bad. Staff not very mindful and inconsiderate.

We wanted to get some hot chocolate. As you are all aware you have to get it by yourself. And as always the machine was broken. We waited for about 7 min. After someone fixed it we wanted to get a refill but the machine was broken again. We waited again but they shouted at us and said that we can’t get any refills anymore. The staff was really rude and I don’t recommend coming here.

Ideal location whilst waiting for a train!

Typical Wetherspoons, did not notice much difference after long closure.

A great place to eat or drink or both. Lots of tables on each floor windows over looking the city. Handy to central train station and city centre. Great on a Friday night .

Ham & Egg taking the piss really there were 2 slices straight out of a sandwich slice packet

Great atmosphere, lovely pub very cheap

Quick service for our meal although bar service quite slow.

This pub belongs to Wetherspoons and is located in the center near the station. A cozy and large pub (3 floors) with many tasty and affordable food and drink deals.

Been in the Mile Castle a few times. Great place. Great location. Great selection of Beer and wines. Food is great. Very fast service.

Great place for a drink and food.

Fish and chips were great and I loved it.

Great place will use again. Didn't use the rooms.

Lovely steak and a pint, fast service with good quality food 👍

Prices are reasonable. Music was so loud. Food is great. We had a margarita and a cheesy fries which were delicious. Had difficulties finding chairs and a spot to settle down. It was that much crowded and busy.

Great value for money for a hotel in the city centre, convenience of restaurant being right nearby

The woman that served us on the 3rd floor was absolutely amazing I didnt catch her name but she was lovely!

Great weatherspoons 3 floors all packed got a few rounds in here and some chicken wings which where amazing love weaherspoons chicken wings my level of spicy

Good food reasonable prices. Friendly Staff.

3 stories of bars and seats and great on match days

Nos dirigimos al castillo de la Milla para desayunar. Habíamos estado en la fila de la quilla a principios de semana y el castillo de la milla es como comer en un restaurante de 5 * en comparación con ese lugar. Aun así, es un 'Cucharas y sirviendo regulación positiva 'Cucharas larva. Sin emociones, bocado barato con un café en un entorno bastante cómodo. El castillo de la Milla no es diferente. El personal era servicial y la espera para la comida era lo suficientemente corta. Los desayunos tradicionales estaban calientes y bien cocinados y disfrutamos de lo que comimos. Ciertamente nos puso abeto el día y volvería a El Castillo de la Milla en el futuro.

Dire service in the bar. 20 minute waits to get served at the bar, 25 when ordering through the app. Staff either need to be trained better, or they simply need to be faster.

Pasé a tomar cervezas aquí un jueves por la noche muy ocupado. Gran ambiente todo el mundo realmente se divirtió. Super pub con mucho espacio, equipo amable y buena ubicación.

Drinks in the Hoof day trip to Toon Handy for Train station.

He estado un par de veces últimamente pero no realmente inspirado por este lugar - corto cambió primero - vez, segunda vez algún ignorante tonto barbudo en un anorak amarillo, vapeando en el paso delantero, tosió directamente en mi cara. Salud amigo por el dolor de garganta resultante. La cerveza está bien, pero tiene el ambiente de una sala de espera en una estación de autobuses.

Huge pub, three floors, loads of tables. Could sometimes do with a few more bar staff. Beer is cheap. Food is ok and comes to your table pretty quickly.

Food cold everything sent by back

I had a lovely breakfast and a few coffees, great location just around the corner from Newcastle Central station.

Después de hablar de una renovación de varios millones de libras, entré y pensé “wow!!!”. Ese “wow” fue un shock que no parecía diferente pero que logró ser un imán para los no lavados. Creo que ahora tienen algunas habitaciones, así que espero que ahí haya ido su dinero. Precio de Wetherspoons bueno habitual pero no volver.

Esperábamos más después de un cierre tan largo para la modernización. La comida estaba bien, tanto como antes (excepto que mi crumble de manzana tenía poca vida cualquier crumble era una papilla de manzana) pero el problema principal era que está tan apretado. Han apretado en tantas mesas como han podido, tan cerca que se ha dado poca privacidad a pesar del ruido, y cuando la gente ha pasado, han tirado cosas de la mesa con bolsas o incluso vagos. Acabo de rescatar nuestra botella de vino. No fue una experiencia cómoda o relajante.

Wetherspoon offers surprisingly delicious food and drink for its price point. The chicken and pasta dishes are flavorful and satisfying, while the mango and beer selections are refreshing and well-chosen.

typical weatherspoons pub nice and cheep very reasonably priced food ever day and near station.great staff would recommend as first of station 👍👍

Always great service, affordable and plenty of different types of beers and food at clean and good atmosphere.

One of the best Wetherspoons I have been in

Lovely large newly refurbished pub & hotel. Didn't stay at hotel, but would like to

Good cheap breakfast in this popular spot close to the train station. Food was fairly good although the poached egg was hard. Service was quick.

This is a really large bar three floors, and good prices.

5 million pound for a new carpet yeah safe

Sure is a spoons alright. Kinda boring tho. Most are of interesting designs, this one is a cube with 3 floors. Not tastefully done at all. Cheap prices thanks to be being a mega spoons tho. Haven't stayed in the hotel, I presume it's fine. Right opposite central station though, so really handy for a few pints

Didn't stay here, popped in for some food. Apart from my sausage and toast being just warm - which I was told by a local, this is the normal heat of food here - it was nice. Service was good. Staff were friendly.

id avoid this one again, right next too a train station so all 3 floors were packed with people all with suitcases waiting for the trains, literally every floor was packed only found a table when someone moved, then a 40 minute wait for food, and they got the drinks order wrong

Great spoons with all the usual you would expect from them, the new festive menu is very nice and would recommend the festive pizza! Good service and good atmosphere for a decent price

Hotel opens later this month (November 2024). Pub was fairly busy but the service was friendly and prompt. Location is great if you are arriving by train and then you have good access to the city.

i have elhers danlos syndrome and postural orthostatic tachycardia syndrome, when i was outside in the smoking area i saw a plastic chair and sat on it right by they were stacked but the bouncers came over and took it away from me even tho i explained my disability and explained i really needed an outdoor seating (this was way before the outdoor seating needed to be put away 9pm?) but all 4 bouncers weren’t happy with my disability then did not let me back in even though they saw me leave with my mates and let my mates by in and saw my valid driving license, they eventually let me back in but im disappointed in the lack of disability help and the fact they singled me out when trying to re enter.

Zombie bar staff need to focus on serving customers, I guess you can’t get the staff these days

Spent the afternoon here whilst staying in Newcastle. Enjoyed several drinks and a nice fish and chips.

A very typical Wetherspoons pub with all the usual cheap beers and ales. The food was normal Wetherspoons fare which was fine for the drinking session. The pub building was huge and spread over 3 floors with a very good service. Handily near the train station.

Great Wetherspoons! The Monday quiz is fun too!

Just went for food before train, nothing interesting tbh.. handy location to train station and lower cost than Scottish spoons 😡

Situated at the corner of Grainger Street and Westgate Road like many of Wetherspoons buildings, it is a conversion of a fine Romano-Grecian style building of impressive stature. If travelling by Metro get out at Westgate Road exit. The Mile Castle is opposite to the historic St John's church and within walking distance of many places of historic interest including St. Nicholas Cathedral where the famous John Knox once preached & Haidrian's Wall (which may be restored once us Scots get Independence!). There are three levels to the Mile Castle building and the stairway can be awkward for those of us with mobility problems as the lift facility is to the rear of each floor. I am not sure if there is a way in to the right side of the building further up Grainger Street. The place provided the usual food and drink throughout the day and it can be very lively at weekends. Wouldn't recommend wheelchair travellers to the place at weekends or evenings whenever there is a game on in Toon. The place appears to be well run with adequate staff and good security but I have known the odd cold meal being delivered so don't be afraid to request a warm meal if yours is nor warm enough - staff may givE the odd grunt under their breath but will willingly resolve your difficulty. On parking you will have the normal problems of city centre parking so better get studying your city Google maps before setting off. As for wheelchair users would advise same with the added warning that this particular part of the Toon can be very frantic at certain times of the day so bear that in mind. A further warning for those using the third floor, be prepared to be interrupted after 1900 hrs on any night if the place has a band or some event on. It is a good venue to meet friends and has enough cosy places to have private conversations so enjoy your visit.

Perfect location, 2 minutes away from the train station. Place to be before and after train journeys 🍻

Very nice bacon butties/ sandwich and very nice Guinness. A great price for drinks and close to the train station

Good breakfast and cherry Pepsi max was on point.

Good food, lively atmosphere and a good pint

Much quieter than the neighboring pubs on match days

Went to grab some food and drinks before attending a concert in the area. Staff were really friendly and helpful until one with a badge that said 'Team Leader' came over to deliver some drinks and demanded to one of our party "move your phone", no please or thank you or even eye contact. The need for the phone to be moved was due to the fact that none of the dinner dishes or glasses had been cleared so the table was quite full, although there was still plenty space. When one of our party, who works in the service industry, tried to help out with drinks he was yelled at "don't touch it". At no point did the team leader make eye contact or show any type of customer service and seemed unable be anything other than aggressive, which seems like a poor example to be setting for other staff members. A poor end to an otherwise as expected visit to a Weatherspoons. Can honestly say I have never encountered rude or disrespectful staff at the other venues I've visited

We stopped for some food and drinks before a concert nearby, and most of the staff were really friendly and helpful. Unfortunately, things took a turn when a staff member wearing a 'Team Leader' badge came over to deliver drinks. Without any eye contact or basic courtesy, they demanded one of our group “move your phone,” without a please or thank you. The table was admittedly cluttered with uncleared dishes and glasses, but there was still enough space. When a member of our party, who works in the service industry, tried to assist with the drinks, they were sharply told, “don’t touch it.” The Team Leader never made eye contact or demonstrated any semblance of customer service, coming across as aggressive and setting a poor example for the rest of the staff. It was an unfortunate end to an otherwise decent visit to Wetherspoons. I’ve never encountered such rude or disrespectful staff at other locations.

The costumer service was nightmare. Impolite security, they ruined our family night, we were on top floor next to the dj’s stage, he came to us and had bad behaviours with family and said don’t pass from here I had an argument with him that we just standing here with family then he talked to security and they kicked us out why????

Yup..just another Witherspoon's great value for a city centre

Outstanding Food And Beers 🍺🍺, Amazing Coffees ☕ Too!!!

Lively busy bar.. filled with happy students.. bar staff were good at croud control and getting people served quickly.. cant fault it

Mile Castle Wetherspoon ideally placed for Newcastle railway station. Drinks served here were good quality. The food was mediocre. Service good in a busy bar.

The biggest weatherspoons I have been too. Nice place cheap and cheerful

Best Spoons in the Toon, good ale a lot of great staff and perfect for keeping fit especially if your on level 3 😁

Could not fault it. Drinks only. Did not stay

Great spoons in the centre of town. 3 levels, top level becomes a disco on the Saturday night

It's recently been done up real nice. Food arrived swiftly even though it was super busy. One of the better Spoons in Toon.

The food was really nice staff were very friendly and helpful very nice place to go

Refurbished, and opened up each floor. Loads of room, great service (very quick even when packed), food and drinks as you expect.

Last night Friday really packed but good and got to be one of the only Spoons with Music

We love it here more so since it's been renovated the staff and always friendly the food is great. On a Friday and Saturday night there's bad DJ on and it bouncing the atmosphere is amazing so I'd definitely recommend people to come here

Nice decor after the recent refurb.

It's a Spoons, you get what you pay for

Good prices and is located very short walk from the train station. Good to kill a few hours.

One of my favourite pubs in Newcastle, which says a lot! Why? Good city centre location opposite St Johns historic church. About five minutes from Newcastle train station. The Mile Castle is an impressive building with its history explained by information given on walls. There are three bars on three levels that all have a different atmosphere. Food is standard Wetherspoon fare so good value for money. Music on the third floor bar on Friday and Saturday. The bar staff are always willing and helpful.

Nipped in here before a hospital visit, clean and inviting pub, fast service, great food.

Excellent place to meet up, busy but not rowdy, bar staff were spot on and last and definitely most important prices were unbelievably low which is good for everyone, cheers guys 👊

100 yds from the station. And great breakfast.

Refurb has opened up the upstairs area. Much more roomy.

Quick service, good and cheap real ale

Went for early meal after getting off train, very close to station. Very busy as there was a football match that evening. Very big 3 floors. Food and menu same as all other Wetherspoons. Quick service considering how busy it was.

Can't go wrong with a Wetherspoons meal. We were looking for a place to eat after 10 p.m., and Wetherspoons were still serving. They have an easy ordering system via the app nowadays, so you don't even have to go up to the bar and queue, which is handy. The food comes quite quickly, and obviously, it won't be the best food ever, but it's reliable, warm, and a good enough standard for a very good value. Their chips are really pretty good and they have a wide selection of meals to choose from. It might not be this exact one, but I will definitely be returning to Wetherspoons again.

Just 5 / 5 prices, servis ,=👍👍👍

Great music, cheap drinks. One of the only Wetherspoon I’ve been to that turns into a club

Very close to hotel 🏨 3 floors so you can watch the world go by

Every table we found free told we can’t sit there, terrible attitude from staff.

A great old building, and it was excellent to see it being looked after so well.

Didn't have food. Had a glass of merlot and I dont think it was as nice as usual. Like what they've done to the decor though

Good atmosphere. Good prices. Nice surroundings. This pub has it all

It's a wetherspoons. As it is, it's also a very good quality wetherspoons. Just had a mega refurb but beer prices still seem to be the same. Ordered one of the new things on the menu. Shawarma wrap. Wasn't spicy but very tasty. Fish and chips for my friend. We both thoroughly enjoyed our food and left empty plates. Always good value for money. Always quick service and always leave satisfied.

Went in after match in Newcastle and loved what they did to the place Easily served plenty of staff Great selection of Beers

Terrible service. Food was cold after a 45 minute wait. Half of the kids meal never arrived even after we queried it. No apology from any of the staff, they really didn't care. Worst Wetherspoons I've ever been to for food.

A good spoons.. great for a quick drink and a bite to eat recently refurbished looks nice service good

would leave it 0 stars if i could, terrible service and waited over one hour for chips!!!

Took an hour for my food to come (a small bowl of chips with halloumi) and when it did arrive the quality was pathetic, will not be returning.

Initially after arriving was met by lovely bar staff who was amazing. But then what appeared to be a manager arrived and standing in the middle of the stairs asking about a colleague who had cut their hand the previous day to 2 other staff members. Then when ording a drink at the bar loudly told I wasn't allowed alcohol at that time due to a Policy.... Both these conversations should have been had at a much lower volume no need for the rest of the bar to hear everything

Bar maid Chanel was very helpful and kind

Took ages for my food to arrive but there was a big party there getting there food first

Food was decent, able to order from your app to have it brought to the table

It’s closed! Maybe someone should update the opening hours?