The Metropole Lounge in Cardiff

Came for one quick drink and ended up staying all night! Shaun was very friendly when he greeted us, he was genuinely happy to take time to talk to you and his cocktails were fantastic! Him and Joel really seemed to know their drinks, if they have the ingredients they’re more than happy to make you whatever you fancy. Followed on with a couple burgers from the kitchen which went down a treat. We’ll definitely be coming back if those boys are on the bar, a real credit to the hotel.

Our waiter/barman Shaun made some fantastic cocktails. I would recommend his Old Fashioned. Thoroughly enjoyed our meal and night.

Esto es justo en el interior del hotel, luminoso, con fácil acceso a todos. Un entorno precioso. Una muy buena selección de comida y bebida. Muy limpio y ordenado.

Éramos 6 amigos que buscaban solo una taza de té después de ver el rugby en el Día del juicio final en el estadio antes de encontrarnos en nuestro minibús en casa. Nos detuvimos en el hotel Hilton porque estaba cerca de nuestro punto de encuentro y queríamos un lugar agradable para sentarnos en lugar de un bar o una cafetería. El Metropole Lounge en el hotel era justo lo que estábamos buscando, ya que era muy cómodo, la ubicación era excelente y nos las arreglamos para encontrar una mesa y asientos para nosotros, ya que la mayoría de los asientos fueron ocupados ya que parece un lugar popular. Negativamente, el té y el café con leche tenían una degustación débil y pensé que deberíamos haber comido una pequeña galleta de cortesía, vergüenza, ya que podría haber sido perfecta.

Tomé una bebida y un postre aquí. El servicio fue fantástico, la señora en el bar era muy atenta Pedimos algunos postres como tuvimos, tuvimos una gran comida antes los postres eran geniales.

Had a fabulous prosecco lunch here today! Robert The waiter was fabulous, great customer service attentive and made the afternoon. He atmosphere was great everyone having a good time. Will definitely come back for another lunch or evening meal.

We walked in for Afternoon Tea for 7 people, including a wheelchair. Lady behind the bar moved tables and organised seating for us all. She was knowledgeable about the menu and very accommodating and pleasant. We ordered 2 afternoon teas for 4 people to share - these were more than adequate and they were happy to substitute fillings for children. Others had drinks, hot and cold, which were served accurately. It was warm and cosy there and we had a lovely visit. Location may be an issue as there are only a few disabled parking bays nearby. We were lucky and there is a ramp to the hotel and a disabled entrance beside the rotating doors so no problems accessing site. Also, the disable toilets are in the foyer and are a good size and well maintained.

This bar is in the reception area of the Hilton hotel. We needed a break and we found this to be a calm oasis from the busy shopping streets. Service is friendly and professional, the prices aren't too bad for a 4 star hotel. For example we paid £6.90 for a glass of prosseco. There was a pleasant atmosphere and an up market feel.

If is a great place to go and sit, relax, have some drinks and watch people going by. We have doing this after each hard day of touring around the city site seeing. The staff are friendly and very polite. Besides drinks, they have a really full choice menu.

High quality ingredients ensured the best flavours. Some of the nicest cocktails I've ever had. The Cosmopolitan was the favourite. Bartender knew his stuff. Great snack food too and good opening hours.

When staying at the Hilton Hotel in Cardiff we always end up in the Metropole Lounge for a spot of Afternoon Tea and then later a Nightcap (or two) prior to going to bed. The prices at the lounge are what you would expect to pay at a Hilton however the staff are very polite and efficient.

We went here for our Silver Wedding Anniversary and were treated to an afternoon tea with champagne. On arrival we were told we had to sit in the foyer as the restaurant is not staffed at lunchtime? On the table was a reserved sign with jam smears from a past meal on it. We were offered a hot drink and were served 2 cups of insipid white coffee with the Costa logo on it - but it didn't taste like Costa coffee. After 40 minutes a wooden shelving unit was brought to our table. The 6 sandwiches appeared to have been made a while before they were brought out as the bread was dry on top. The filling was not present in 2 sandwiches so we checked on the website to see what we were supposed to be eating. The cakes looked like welsh cakes that were burnt and cinnamon flavoured and then coated in large quantities of sugar to hide the burnt outside. There were two fruit scones with jam and cream. The wooden shelving unit had fat smears on it fro previous outings. My wife has had an afternoon tea at another local hotel that we laughed about and couldn't imagine it being worse. However this definitely is worse. After an hour a lady (we were told was Jenny) apologized that they had thought we were just an afternoon tea. By way of an apology we were offered a glass of prosecco. I stated what was wrong to this lady and as a result we were offered another 6 cakes and a glass of champagne (which we should have had to start with) I could never recommend that anyone has an afternoon tea here.

Possibly one of the best looking bars in cardiff, if this were a standalone bar it would probably be a lot more successful than it is and by that I mean busier and better run. The prices are typical hotel, in other words VERY expensive and there's a pompous attitude amongst certain members of staff (mainly those in suits) as many of the bartenders who've looked after us in the past have been very personable.

This place has gone downhill. Service is ok and our food was pretty average. We had light evening meal. No puddings or cheese and biscuits available at all which is a shame and surely an error!?! This is not cheap and has a 10% service charge added. There is no music in here any more so no atmosphere. And like other reviewers it was freezing cold in here.

Went for afternoon tea on Saturday 30th August with a large group of work colleages and we were very disapointed. The service was poor with the milk arriving on request after the tea had gone cold. The sandwich selection was poor and the spoon wouldn't fit in the dish of eton mess so most went back untouched. Won't be back!

ambiente y una decoración encantadora. El personal es muy educado y atento pero el aire acondicionado a tope y que podíamos sentarnos por mucho tiempo ya que estaban heladas!

Nice place to socialize with friends and colleagues in the lobby of the hotel open till 1am; courteous staff and reasonably priced Beers

This was a Groupon Deal. Didn't know what to expect, but was really surprised. The works, service, food, and decent surroundings. OK, not everything was 5*. There was the scraping of chairs, when the staff ( and guests ) were moving them, sorry but that IS a pet hate. The chairs are not that heavy!!!Seriously folks, try the Cheese omelette. This was NOT a James Martin challenge one, cooked to perfection, AND could really taste the cheese. Well done chef,No rush, sat down at 9, left full at 10.30. There is a Fathers Day Brunch coming up, i can feel it in my bones !!!