Harvester Cardiff Bay in Cardiff

It was really friendly when entering when we were meet by Mike a lovely man that then sat us at the table. We had a great time the food was lovely would highly recommend this place to eat.

Despite being short staffed due to bad weather the service was still excellent and quality of food excellent as always

Liked everything about it we were well looked after throughout

Food was okay, served luke warm. The salad bar was good.

Service level was good unfortunately it took approximately 40 mins for the mains to arrive, the GM let too many people in, the kitchen had too many orders to process. Food wasn’t great but edible. Overall a nice experience but the quality of the mixed grill wasn’t the best. Chef did a great job in keeping his team members from getting too stressed because of the GM rammed the place with too many walk ins

We love this Harvesters, the salad bar is good, very good food and the staff are really helpful. We come regularly now. Nice clean restaurant. The staff are very good, very friendly and helpful. Top marks.

One of the best harvesters I’ve been to clean friendly welcoming. But the bacon bits need changing

Popped in late afternoon after lunch time rush. Laid back atmosphere no rush, service was slower than usual and food was a bit tired looking when it arrived. Salad bar was ransacked and had to ask for refill of containers. Not their best on this day but usually really good.

Wry nice meal with my daughters on a Saturday afternoon.

Visited Harvester both at Pencoed and Cardiff bay and both Restaurants and staff excellent.

Just popped in for a coffee with the wife before our meeting, was told to sit on the left which was only a couple of tables and they needed cleaning, only 4pm and not busy so didn't understand why we got put in the corner, appreciate only coffee but felt like second class.

Amazing tikka flatbread! Only 9.99!

Came with a party of 12 for a birthday get together. Very happy with service, cost, food, and altogether atmosphere. Lovely warm, ambient and cozy place. Would definitely come again.

Server was excellent, attentive and polite.

Great food and brilliant service. Ashley P was a great server, attentive and really kind. Brownie was slightly overcooked but everything else was perfect!

Nice food. service very good. We had a young man serving family of five .Great job .

Possibly the worst steak I’ve ever had. It was mostly chewy fat and tasted awful, My wife and daughter’s meals were fine. We never saw a waiter/waitress until we asked for the bill. Once I had told the waiter that my meal was awful he just said I’ll let the chef know and proceeded to charge me for everything including my food which had barely been eaten.

I had the Christmas Dinner, and OMG I took 1 look at it and gave it back. They gave me a full carrot not even chopped which was full of water and very spongey, the roasties were really dry, the peas and broccoli was crunchy. And I had a tiny pot of Gravy which didn't even cover a quarter of the plate. NEVER AGAIN.

Called in for a late breakfast. Nice food, great service. Nice price.

Great little stop for a belated birthday meal. Quick and friendly service and catered for the allergens one of our party member had. Will definitely return next time I am in the area.

Great team effort Party of 3 one with a allergy. No problem at all. Thank you to all the team

My mother happened to get engaged at this restaurant after we had a lovely day in Cardiff! Our server Max was incredibly sweet, offering free wine and giving discounts to our meal, his kindness was commendable and I had a really lovely night.

Good experience, friendly service,

We had a great breakfast there.

Top quality stuff, lovely staff!

A nice pub. Decent food and pleasant staff. Menu is a bit confusing, especially if you want a basic steak... Would recommend finding a discount voucher before going to bring the prices down a bit (seems to be the normal thing these days)...

Visited the Cardiff bay store today had chicken tikka flat bread was very spicy not like chicken tikka told waitress that this dish was way to spicy customer should informed as no mention on the menu that why I left most of it his reply was leave a review and gave me a card didn’t really seem to busy to care no one came to table as usually do to ask if everything was ok

Great service especially as so busy Great range of food Granddaughters well catered for Economical xx

Nice meal, friendly atmosphere and the server was outstanding. My son has a nut allergy and The Harvester chain in general always delivers in keeping him safe whilst also offering a great selection of food. Really reasonable prices too.

Food wasn't the best. Waited too long for food and the layout is so confusing

Steak was quite fatty but other than that everything else was great

Fantastic service from the manager Mike

Great for a family birthday gathering 😃😃 x

You know what you get at harvester and it very rarely changes, albeit I do think they are starting to get expensive on the drinks £4 for a bottomless coke is ridiculous, especially for a family of 4

Sorry to the staff, but Harvester needs to employ more staff. Staff were overrun - my food was great, some of the party couldn't have items on the menu.

Really good experience. Had the half chicken and was delicious. Excellent service by Kady who was very attentive and polite

The service was amazing! Bianca looked after my order as I have a gluten allergy. She was knowledgeable, informative and gave me first class service. I was very impressed, and grateful to be so well looked after

Really enjoyed the new menu. Great staff and service as always. Thanks to Bianca, such a busy hard working manager on shift and the lovely Emily who was out attentive waitress tonight. Got caught out with the Vegan Taco chicken , but it was all good in the end. Value for money is great

Mike the manager was an absolute babe, his service was impeccable and he was very welcoming.

Went here tonight, was served by Ashley P he was very polite, made sure everything was ok with food we had and his overall service he provided was great. Food came out on time and tasted absolutely amazing and drinks were good too. We’ve been here a few times and This place has great atmosphere and staff are always polite and helpful overall 5stars I’d recommend this restaurant 100%

Great service from Anthony p. Tasty food and lots of it

Food ok. Breakfast spread out on rectangle plate I suppose to make meal look bigger. A good point was I didn't realise they allowed dogs in bar area. This was pointed out by manager as another customer complained about my pooch being left in car. The back of my car is set up as a kennel for pooch with windows always left open and has a special indoor fan for his comfort. As he is a nervous dog and can't be left on his own at home. Thank you to other customers who reported my pooch left in car. But if he was barking he was protecting his environment. Disappointing aspect of visit to Harvester was other customers (men in orange) being very raucous in their behaviour. Especially when outside they were coughing and spitting. No action taken by manager as to their behaviour. Their behaviour did make me think twice as to should I go into Harvester?. I wish I had listened to me gut feelings. I should have gone to Ikea. Rated service 2 star as I had been told originally by staff they would come over with bill. I waited 20 minutes for this to happen only because they cleared table and I requested bill. Would I re-visit ? No !!!

Wonderful food and great service in Harvester Cardiff Bay. Served by Bianca, so polite and attentive!

Nice interior. The food was fairly good for the price and the staff were very nice.

Well where do I start, went and got my salad went to go and eat it and notice hair was in my salad. Went and asked for a manager and guy called Max said I manager how can I help, explain what I found and didn’t even seem that bothered and asked which side I got my salad from and went over to it and just turn spooned over it and asked did I want another salad. I yes yes and he said well used other side. He did not replace any of salad trays. Then had to asked someone else can we have new one and when pasta one came out they then tip one where hair could have come from on top of fresh one. I then went to eat my main and chicken was so dry and jacket potato seem better days all black when I turn jacket over and where you meant to get half ribs on this new offer well it was more like not even quarter. Had to send it back due as you could not eat it. Then order a dessert hoping it was going to be ok, well guess what it wants. Had one of their new ice cream sundae and well missing items from it and all ice cream melted before I could eat it. Did say to Max when I paid for dessert I don’t think I should have paid especially when hair was in my food and he could not be bothered. I asked for head office details and got told to do survey and when I asked for his name, he said my name on their but I write it big for you. Never ever had such bad customer service, just found he could not be bothered. They was a group of us and 2 others had jacket potato and they had to send theirs back too.

Bad customer service from start when I found a hair in my salad and it definitely wasn’t mine and whole experience Well where do I start, went and got my salad went to go and eat it and notice hair was in my salad. Went and asked for a manager and guy called Max said I manager how can I help, explain what I found and didn’t even seem that bothered and asked which side I got my salad from and went over to it and just turn spooned over it and asked did I want another salad. I yes yes and he said well used other side. He did not replace any of salad trays. Then had to asked someone else can we have new one and when pasta one came out they then tip one where hair could have come from on top of fresh one. I then went to eat my main and chicken was so dry and jacket potato seem better days all black when I turn jacket over and where you meant to get half ribs on this new offer well it was more like not even quarter. Had to send it back due as you could not eat it. Then order a dessert hoping it was going to be ok, well guess what it wants. Had one of their new ice cream sundae and well missing items from it and all ice cream melted before I could eat it. Did say to Max when I paid for dessert I don’t think I should have paid especially when hair was in my food and he could not be bothered. I asked for head office details and got told to do survey and when I asked for his name, he said my name on their but I write it big for you. Never ever had such bad customer service, just found he could not be bothered. They was a group of us and 2 others had jacket potato and they had to send theirs back too. https://www.tripadvisor.co.uk/ShowUserReviews-g186460-d2631363-r972847581-Harvester_Cardiff_Bay-Cardiff_South_Wales_Wales.html#

Had such a nice time at the Harvester today. The service however is one of the best I’ve had at a restaurant and really made the experience for me. Our servers name was Kate and she was so lovely. Would highly recommend the pulled barbacoa burger, it was heaven in a burger.

Celebrated my daughter's 18th birthday as it could accommodate a big family lots of different ages, ,not fussed on the new menu really don't know why they change the corn on the cob to cornbread. It's absolutely disgusting. The salad bar needed restocking and no plates for the bread apart from that all okay, The waitress was lovely very helpful.

Worst service ever encountered in harvester, not enough staff to cater for guest to enjoy a meal out without having to run around looking to for staff. Food was cold and soggy but couldn't get it changed. Try to speak to the manager after he was dragged out to sort a mistake from another customer but he wasn't interested in what I had to say and he refused to part refund for the food that was wasted. Infact the manager looked either drunk or on drugs, either way he was very unprofessional. The 2 lads running the restaurant and bar were really up against it however it meant customers weren't getting the service paid for. Not once we're we asked if the food was ok, if so we could have sorted it then, wasn't asked for drinks or desert. If your understaffed then stop bookings so that the customers can be treated as they should be.

Better than most restaurants at this time of day (10:30). Not many serve pancakes.

Excellent service,I had a mixed grill and it was the best one I have had for a long time. Definitely recommend and will definitely be returning.

Fabulous first time visit will now be our Harvester of choice! Definitely worth driving a distance for. Clean friendly and delicious food plenty of parking!

friendly waitress, seated quickly, order came out in good time, salad bar well stocked ,but dessert for £7 was disappointing, fudge cake was inedible but the ice-cream was nice

Awful!!!!! missing items, drinks spilt ruining the food! no answer at restaurant spend £40+ fuming

Great food. Waiting staff very helpful. Bit of a wait on entering but realised restaurant was busy.

We absolutely love this Harvester it's the best restaurant in Cardiff, the food is always bussing and totally slays here. The service is very good and the atmosphere is groovy. Well done to the staff and the chefs you are amazing 🙂

great service and really nice food

The service, the food and table seating was absolutely amazing. I specifically asked for a round table for comfort for my family and that’s what we had. Ashley J was serving us and he was very helpful, happy and chatty. The service was amazing too as didn’t have to wait long for our food. There were 5 of us and we were all blown away with the food. We all want to send our compliments to the chefs. The food was amazing. Thank you also for the 40% of main meals as we were celebrating my dad’s birthday. Hope to come back soon

Went out for a meal for my Grampy’s birthday. Cannot complain about a single thing. Food was incredible, seats were lovely and the service was perfect. Can’t thank Ashley J enough! We’ll be back.

The waitress was lovely and attentive however the food was not. We ordered steak which looked like it was possibly frozen, boiled in a bag and then sealed to get the lines. Rather disappointing do we paid for our drinks and had to eat elsewhere. But as I said the waitress was lovely

Had a great meal here a couple of weeks ago while visiting Cardiff with my sister and my niece. All the team we interacted with were amazing and the food was just what we needed. Will definitely visit again when in Cardiff.

Always pleasant and very clean. Hence a regular eatery for us.

Friendly and welcoming place, nice and clean. Been here several times. Salad bar excellent, even if the plates are getting smaller. Had the ribs and quarter chicken. Poor value for the money. The ribs must have came off a minuture pig, as there was hardly any meat. Only go when we have a good offer on. Elsie was lovely

We decided to visit Harvester this afternoon around 3:30 pm for an early dinner (3 adults, 2 children). We were met by a very friendly concierge but were so disappointed to be told that there was at least a 2 hour wait for a table. The half empty carpark, the countless of empty tables and the team members that where stood around fairly calm gave no indication that there was about to be more people there than at a Taylor Swift concert. We stepped out side and discussed our options, as a pregnant woman that was being led by cravings of pineapple, blue cheese sauce and bacon bits I was not prepared to give up easily. I decided to venture on to the harvester website to see where we could try next. Due to the location finder it immediately suggested the one we were at and would you believe it they had availability for bookings with in 15 Minutes. Despite the person on the door saying it be at least a 2 hour wait as they were FULLY BOOKED. We strolled back in like the cat that got the cream and more excited than a kid on Christmas day. Would you believe it we were immediately seated. We were then immediately served, our drinks came promptly, Then they had the audacity to serve our food quickly and hot of the grill. On top of all of this the service from the person not on the door was impeccable!! We had our main and a pudding yet during this time there was suspiciously no influx of customers. Fantastic service just disappointing that the person on the door wanted to keep customers away.

Great food. It is a bit noisy but this is to be expected with a family oriented restaurant.

Had a nice meal here as it was near the marina. Service was fine, food was really good and it was decent value. A little chaotic with so many kids around but still made for a good meal anyway!

Visited at a busy time with no reservation but they found us a table anyway. Food is always great from here and the service was exceptional.

Awesome full English with bottomless tea!!

Stopped in after picking a family member up from the hospital. They had chicken skewers in piri piri sauce with golden rice. I enjoyed it a 12 0z ribeye with beef dripping gravey and 6 pieces of scampi it comes with chips onion, rings, peas, a half tomato, and a mushroom as standard. I enjoy a medium rare steak. It was cooked to perfection. The salad bar is a perfect addition to a very reasonably priced meal. We used the app and had 40% off our main meals. We finished with Irish coffee expertly prepared and enjoyed. Our waiter was very helpful and accommodating he was polite and well informed, which added to our whole experience. I highly recommend a visit if you're in the area. I will next time I am. Thank you

We enjoyed all of the food - the good choice of salad (complimentary), the fish, the salmon and the scampi, and the ice cream desserts.

Had a lovely breakfast waitress was very nice her name was Kate very professional and very helpful

Went for the £8 Tuesday chicken deal.!!! BUT....they didn't have any chicken!!! .,..Said it was bank holiday so didn't have a delivery. There was hardly anything left in the salad trays either. This was at 1.30pm. Very disappointed with the visit today. ☹️

Really good food and good value for money.

I'm not a fan of harvesters normally, but this one is nice. The salad bar was fresh looking, and the staff were friendly. The food was hot and steak cooked as asked for my only gripe no jacket potatoes when we visited, but the substitute bean rice was tasty so we will use again

Its ok. Food is ok. Service is ok. Location is ok.

Thankyou for an excellent meal to celebrate my birthday today with the family. Great service and the food was most enjoyable. Loved the salad and the chicken was amazing.

Love this place, my partner and I are regulars, and every time we come, we are taken care of so well. This time, we were served by Steve (amazing working 💪), took care of us, and always greeted us smiling! Come here if you want some good food and quality service. Thank you for always making us feel welcome, Steve.

Kate was absolutely amazing:) and food cooked by Chris was delicious Thank you Team Bay

Fabulous lunch today and Kate our server was amazing. Food was absolutely on point. 😍 thank you!

Lovely food with great portion sizes. Well stocked salad bar.

Good food, excellent service. Thanks Ashley P

Haven't been to a harvester in a while, called in and had a great meal. The Chicken and ribs we awesome. What made it for us was the service we received from Ashley J. A big smile, quick service and very helpful. Will definitely be coming back 😊

Food was absolutely lovely and so was the service 👍

My experience in the harvester. Was one of the finest dining experiences of my life. Mike the manager made my time here splendid.

Great experience at Harvester Cardiff Bay! Mike provided excellent service, and food was top-notch! Great environment aswell

had classic burger with mac n cheese on side was well cooked, partner had southern fried chicken burger. no complaints would visit again friendly staff........

Varied menu with quality food and quick service. Nicely positioned near the Cardiff Marina.

We've been here a few times in the vain hope that things will improve but this must be the worst Harvester in the UK. The service is so bad every time. Everything takes so long even though it's rarely busy. Staff hanging around chatting and not doing their job. Always have to get up and find someone to give the bill. The bill has been wrong several times and the waiting staff don't tell you what parts of the menu are included or not in any voucher deals. When complaints are made the managers do nothing. It's so poor. The rotisserie chicken is usually decent but our last meal was shocking. Cajun chicken breast as tough as the sole of my granddad's slipper, corn on the cob that must have been sat in water for a week, brown lettuce in the salad bar, and really smelly haddock which was clearly not close to fresh on the kids menu. Given the last service we had and the response from management, we will never return.

We are a group of 13 people, our family came from different parts of the country to celebrate my dad's 75th birthday for the day. The restaurant is clean and atmosphere is as accepted of a harvester. It would not be our choice but my father is a loyal customer of Harvester for many years. Our first disappointment was not being able to have a table all together. We found we were squeezed into 2 sets of table of 6 against a booth. It wasn't ideal. It was previously booked soo we hoped that more effort have been made to put the tables together. Our orders and food was served all average for a harvester. We ordered a mixture of starters , mains and 1 or 2 desserts. We brought with us a birthday cake , this was agreed at the start , this also is not the first birthday he had in harvester , and we have always brought a cake with us . This is done at the end . We requested for the cake , once done , we requested for plates, our reply was there is no plates and they can only supply tissues and these were placed on the table. This was the disappointment since it was fresh cream cake. Our bill total more than £320 and we were very disappointed with the reaction of borrowing plates for the cake. When my brother approach the staff he was told the kitchen need the plates for paid items. This was not acceptable and requested to speak to a manager . We eventually got plates and fork but seriously, the restaurant was not full and we found it disappointing the dispute of simply providing small plates to cater for a birthday cake!!!

Ashley J was our server and was an amazing guy, really made our experience. We will absolutely be back! Food was great also! 10/10

had food with my other half. was warmly welcomed and stephen was our server and he was fantastic. thank you so much for a wonderful meal and experience

Ashely p served us, he was so friendly and chatty. Great vibe, great food. Thanks

Nice place for food. Friendly service, Especially the main man Mr Ashley P and the 1 woman who always rembers us and ends up with a £0.99 tip cuz we're skint.

Took an afternoon break here to meet up with my sons for a good chat.. lovely setting to do this in comfortable surrounding with plenty of open space where we could discuss some rather sensitive subjects. Food was a good quality, the service was good, with a smile and the help-yourself salad bar was full. Carpark is a little bizarre in that you have to log in your vehicle details to park in their carpark without the risk of a fine, enforced by private carpark company... parking IS FREE, just remember to log in your registration at the counter in the Harvester. Nice place, decent food in quality and quantity, nice open spaces inside for kids to move around and free parking.. yes.. would recommend

We had absolutely disgusting food here today and bad service too. Salad station had run out of about five or six items. Asked a member of staff if we could get the items filled back up, but nobody came and was left waiting over 10 mins with a half filled bowl, asked a second member of staff, then after about another 10 minutes a chef came out and started to fill the empty trays with food. When I returned to my table I found my food had been served as I had been so long waiting for salad items. My main course was steak, and it was so full of gristle a lot of it was inedible, and very watery and absolutely no flavour to it at all. My wife also had steak which was exactly the same, and also my son. We told the waiter Tom about all of the problems we had experienced whilst there to which we were just told “sorry to hear that” really didn’t care. We eat at Harvesters quit often, but honestly I would advise avoiding this one at all cost, as this is the second time now we have had this experience at this one.

Food and Service were great. Outside seating area poor.

We had absolutely disgusting food here today and bad service too. Salad station had run out of about five or six items. Asked a member of staff if we could get the items filled back up, but nobody came and was left waiting over 10 mins with a half filled bowl, asked a second member of staff, then after about another 10 minutes a chef came out and started to fill the empty trays with food. When I returned to my table I found my food had been served as I had been so long waiting for salad items. My main course was steak, and it was so full of gristle a lot of it was inedible, and very watery and absolutely no flavour to it at all. My wife also had steak which was exactly the same, and also my son. We told the waiter Tom about all of the problems we had experienced whilst there to which we were just told “sorry to hear that” really didn’t care. We eat at Harvesters quit often, but honestly I would advise avoiding this one at all cost, as this is the second time now we have had this experience at this one.

Food is overpriced, not high-quality ingredients either. The vegan option of Mediterranean vegetable tart was uneatable. Pasty rock hard and the veg mix was tasteless. The chips was very basic. The salad bar is so limited. And we were told we couldn't access the salad bar unless we ordered the main meal. What if someone just wants to use the salad bar? Items in the salad bar were not labelled for allergies or ingredients ( Coslow and pasta). We were charged £0.99 for an extra tartar sauce which was basically one tablespoon). The restaurant was clean so as did the toilets.

What a very beautiful restaurant, very big, plenty of space to eat in doors and out doors. 🌻 💯 % Recommend Will definitely be going back there. The staff were amazing, very helpful and always happy to help. The food was hot and very delicious 😋 Plenty of space for everyone. Perfect Restaurant for family's. 🌻 Beautiful outdoor sitting area. 🌻 Very happy will definitely be returning 🌻 🌻

The best experience I've had at a harvester! The food was great, exactly what I know and love from Harvester. But the service was next level, Ashley J was so attentive and friendly. He's such an asset to an organisation, give the man a pay rise! Excellent customer service like that is what makes a good meal, fantastic, and I'm so glad we stopped by for dinner!