Harvester Cardiff Bay in Cardiff

Really enjoyed the new menu. Great staff and service as always. Thanks to Bianca, such a busy hard working manager on shift and the lovely Emily who was out attentive waitress tonight. Got caught out with the Vegan Taco chicken , but it was all good in the end. Value for money is great

Went here tonight, was served by Ashley P he was very polite, made sure everything was ok with food we had and his overall service he provided was great. Food came out on time and tasted absolutely amazing and drinks were good too. We’ve been here a few times and This place has great atmosphere and staff are always polite and helpful overall 5stars I’d recommend this restaurant 100%

Great service from Anthony p. Tasty food and lots of it

Food ok. Breakfast spread out on rectangle plate I suppose to make meal look bigger. A good point was I didn't realise they allowed dogs in bar area. This was pointed out by manager as another customer complained about my pooch being left in car. The back of my car is set up as a kennel for pooch with windows always left open and has a special indoor fan for his comfort. As he is a nervous dog and can't be left on his own at home. Thank you to other customers who reported my pooch left in car. But if he was barking he was protecting his environment. Disappointing aspect of visit to Harvester was other customers (men in orange) being very raucous in their behaviour. Especially when outside they were coughing and spitting. No action taken by manager as to their behaviour. Their behaviour did make me think twice as to should I go into Harvester?. I wish I had listened to me gut feelings. I should have gone to Ikea. Rated service 2 star as I had been told originally by staff they would come over with bill. I waited 20 minutes for this to happen only because they cleared table and I requested bill. Would I re-visit ? No !!!

Wonderful food and great service in Harvester Cardiff Bay. Served by Bianca, so polite and attentive!

Nice interior. The food was fairly good for the price and the staff were very nice.

Well where do I start, went and got my salad went to go and eat it and notice hair was in my salad. Went and asked for a manager and guy called Max said I manager how can I help, explain what I found and didn’t even seem that bothered and asked which side I got my salad from and went over to it and just turn spooned over it and asked did I want another salad. I yes yes and he said well used other side. He did not replace any of salad trays. Then had to asked someone else can we have new one and when pasta one came out they then tip one where hair could have come from on top of fresh one. I then went to eat my main and chicken was so dry and jacket potato seem better days all black when I turn jacket over and where you meant to get half ribs on this new offer well it was more like not even quarter. Had to send it back due as you could not eat it. Then order a dessert hoping it was going to be ok, well guess what it wants. Had one of their new ice cream sundae and well missing items from it and all ice cream melted before I could eat it. Did say to Max when I paid for dessert I don’t think I should have paid especially when hair was in my food and he could not be bothered. I asked for head office details and got told to do survey and when I asked for his name, he said my name on their but I write it big for you. Never ever had such bad customer service, just found he could not be bothered. They was a group of us and 2 others had jacket potato and they had to send theirs back too.

Bad customer service from start when I found a hair in my salad and it definitely wasn’t mine and whole experience Well where do I start, went and got my salad went to go and eat it and notice hair was in my salad. Went and asked for a manager and guy called Max said I manager how can I help, explain what I found and didn’t even seem that bothered and asked which side I got my salad from and went over to it and just turn spooned over it and asked did I want another salad. I yes yes and he said well used other side. He did not replace any of salad trays. Then had to asked someone else can we have new one and when pasta one came out they then tip one where hair could have come from on top of fresh one. I then went to eat my main and chicken was so dry and jacket potato seem better days all black when I turn jacket over and where you meant to get half ribs on this new offer well it was more like not even quarter. Had to send it back due as you could not eat it. Then order a dessert hoping it was going to be ok, well guess what it wants. Had one of their new ice cream sundae and well missing items from it and all ice cream melted before I could eat it. Did say to Max when I paid for dessert I don’t think I should have paid especially when hair was in my food and he could not be bothered. I asked for head office details and got told to do survey and when I asked for his name, he said my name on their but I write it big for you. Never ever had such bad customer service, just found he could not be bothered. They was a group of us and 2 others had jacket potato and they had to send theirs back too. https://www.tripadvisor.co.uk/ShowUserReviews-g186460-d2631363-r972847581-Harvester_Cardiff_Bay-Cardiff_South_Wales_Wales.html#

Had such a nice time at the Harvester today. The service however is one of the best I’ve had at a restaurant and really made the experience for me. Our servers name was Kate and she was so lovely. Would highly recommend the pulled barbacoa burger, it was heaven in a burger.

Celebrated my daughter's 18th birthday as it could accommodate a big family lots of different ages, ,not fussed on the new menu really don't know why they change the corn on the cob to cornbread. It's absolutely disgusting. The salad bar needed restocking and no plates for the bread apart from that all okay, The waitress was lovely very helpful.

Worst service ever encountered in harvester, not enough staff to cater for guest to enjoy a meal out without having to run around looking to for staff. Food was cold and soggy but couldn't get it changed. Try to speak to the manager after he was dragged out to sort a mistake from another customer but he wasn't interested in what I had to say and he refused to part refund for the food that was wasted. Infact the manager looked either drunk or on drugs, either way he was very unprofessional. The 2 lads running the restaurant and bar were really up against it however it meant customers weren't getting the service paid for. Not once we're we asked if the food was ok, if so we could have sorted it then, wasn't asked for drinks or desert. If your understaffed then stop bookings so that the customers can be treated as they should be.

Better than most restaurants at this time of day (10:30). Not many serve pancakes.

Excellent service,I had a mixed grill and it was the best one I have had for a long time. Definitely recommend and will definitely be returning.

Fabulous first time visit will now be our Harvester of choice! Definitely worth driving a distance for. Clean friendly and delicious food plenty of parking!

friendly waitress, seated quickly, order came out in good time, salad bar well stocked ,but dessert for £7 was disappointing, fudge cake was inedible but the ice-cream was nice

Awful!!!!! missing items, drinks spilt ruining the food! no answer at restaurant spend £40+ fuming

We absolutely love this Harvester it's the best restaurant in Cardiff, the food is always bussing and totally slays here. The service is very good and the atmosphere is groovy. Well done to the staff and the chefs you are amazing 🙂

Great food. Waiting staff very helpful. Bit of a wait on entering but realised restaurant was busy.

great service and really nice food

The service, the food and table seating was absolutely amazing. I specifically asked for a round table for comfort for my family and that’s what we had. Ashley J was serving us and he was very helpful, happy and chatty. The service was amazing too as didn’t have to wait long for our food. There were 5 of us and we were all blown away with the food. We all want to send our compliments to the chefs. The food was amazing. Thank you also for the 40% of main meals as we were celebrating my dad’s birthday. Hope to come back soon

Went out for a meal for my Grampy’s birthday. Cannot complain about a single thing. Food was incredible, seats were lovely and the service was perfect. Can’t thank Ashley J enough! We’ll be back.

The waitress was lovely and attentive however the food was not. We ordered steak which looked like it was possibly frozen, boiled in a bag and then sealed to get the lines. Rather disappointing do we paid for our drinks and had to eat elsewhere. But as I said the waitress was lovely

Always pleasant and very clean. Hence a regular eatery for us.

Had a great meal here a couple of weeks ago while visiting Cardiff with my sister and my niece. All the team we interacted with were amazing and the food was just what we needed. Will definitely visit again when in Cardiff.

Friendly and welcoming place, nice and clean. Been here several times. Salad bar excellent, even if the plates are getting smaller. Had the ribs and quarter chicken. Poor value for the money. The ribs must have came off a minuture pig, as there was hardly any meat. Only go when we have a good offer on. Elsie was lovely

We decided to visit Harvester this afternoon around 3:30 pm for an early dinner (3 adults, 2 children). We were met by a very friendly concierge but were so disappointed to be told that there was at least a 2 hour wait for a table. The half empty carpark, the countless of empty tables and the team members that where stood around fairly calm gave no indication that there was about to be more people there than at a Taylor Swift concert. We stepped out side and discussed our options, as a pregnant woman that was being led by cravings of pineapple, blue cheese sauce and bacon bits I was not prepared to give up easily. I decided to venture on to the harvester website to see where we could try next. Due to the location finder it immediately suggested the one we were at and would you believe it they had availability for bookings with in 15 Minutes. Despite the person on the door saying it be at least a 2 hour wait as they were FULLY BOOKED. We strolled back in like the cat that got the cream and more excited than a kid on Christmas day. Would you believe it we were immediately seated. We were then immediately served, our drinks came promptly, Then they had the audacity to serve our food quickly and hot of the grill. On top of all of this the service from the person not on the door was impeccable!! We had our main and a pudding yet during this time there was suspiciously no influx of customers. Fantastic service just disappointing that the person on the door wanted to keep customers away.

Great food. It is a bit noisy but this is to be expected with a family oriented restaurant.

Had a nice meal here as it was near the marina. Service was fine, food was really good and it was decent value. A little chaotic with so many kids around but still made for a good meal anyway!

Visited at a busy time with no reservation but they found us a table anyway. Food is always great from here and the service was exceptional.

Awesome full English with bottomless tea!!

Stopped in after picking a family member up from the hospital. They had chicken skewers in piri piri sauce with golden rice. I enjoyed it a 12 0z ribeye with beef dripping gravey and 6 pieces of scampi it comes with chips onion, rings, peas, a half tomato, and a mushroom as standard. I enjoy a medium rare steak. It was cooked to perfection. The salad bar is a perfect addition to a very reasonably priced meal. We used the app and had 40% off our main meals. We finished with Irish coffee expertly prepared and enjoyed. Our waiter was very helpful and accommodating he was polite and well informed, which added to our whole experience. I highly recommend a visit if you're in the area. I will next time I am. Thank you

We enjoyed all of the food - the good choice of salad (complimentary), the fish, the salmon and the scampi, and the ice cream desserts.

Really good food and good value for money.

I'm not a fan of harvesters normally, but this one is nice. The salad bar was fresh looking, and the staff were friendly. The food was hot and steak cooked as asked for my only gripe no jacket potatoes when we visited, but the substitute bean rice was tasty so we will use again

Went for the £8 Tuesday chicken deal.!!! BUT....they didn't have any chicken!!! .,..Said it was bank holiday so didn't have a delivery. There was hardly anything left in the salad trays either. This was at 1.30pm. Very disappointed with the visit today. ☹️

Had a lovely breakfast waitress was very nice her name was Kate very professional and very helpful

Its ok. Food is ok. Service is ok. Location is ok.

Thankyou for an excellent meal to celebrate my birthday today with the family. Great service and the food was most enjoyable. Loved the salad and the chicken was amazing.

Love this place, my partner and I are regulars, and every time we come, we are taken care of so well. This time, we were served by Steve (amazing working 💪), took care of us, and always greeted us smiling! Come here if you want some good food and quality service. Thank you for always making us feel welcome, Steve.

Lovely food with great portion sizes. Well stocked salad bar.

Kate was absolutely amazing:) and food cooked by Chris was delicious Thank you Team Bay

Fabulous lunch today and Kate our server was amazing. Food was absolutely on point. 😍 thank you!

Good food, excellent service. Thanks Ashley P

Haven't been to a harvester in a while, called in and had a great meal. The Chicken and ribs we awesome. What made it for us was the service we received from Ashley J. A big smile, quick service and very helpful. Will definitely be coming back 😊

Food was absolutely lovely and so was the service 👍

Great experience at Harvester Cardiff Bay! Mike provided excellent service, and food was top-notch! Great environment aswell

My experience in the harvester. Was one of the finest dining experiences of my life. Mike the manager made my time here splendid.

had classic burger with mac n cheese on side was well cooked, partner had southern fried chicken burger. no complaints would visit again friendly staff........

Varied menu with quality food and quick service. Nicely positioned near the Cardiff Marina.

We've been here a few times in the vain hope that things will improve but this must be the worst Harvester in the UK. The service is so bad every time. Everything takes so long even though it's rarely busy. Staff hanging around chatting and not doing their job. Always have to get up and find someone to give the bill. The bill has been wrong several times and the waiting staff don't tell you what parts of the menu are included or not in any voucher deals. When complaints are made the managers do nothing. It's so poor. The rotisserie chicken is usually decent but our last meal was shocking. Cajun chicken breast as tough as the sole of my granddad's slipper, corn on the cob that must have been sat in water for a week, brown lettuce in the salad bar, and really smelly haddock which was clearly not close to fresh on the kids menu. Given the last service we had and the response from management, we will never return.

We are a group of 13 people, our family came from different parts of the country to celebrate my dad's 75th birthday for the day. The restaurant is clean and atmosphere is as accepted of a harvester. It would not be our choice but my father is a loyal customer of Harvester for many years. Our first disappointment was not being able to have a table all together. We found we were squeezed into 2 sets of table of 6 against a booth. It wasn't ideal. It was previously booked soo we hoped that more effort have been made to put the tables together. Our orders and food was served all average for a harvester. We ordered a mixture of starters , mains and 1 or 2 desserts. We brought with us a birthday cake , this was agreed at the start , this also is not the first birthday he had in harvester , and we have always brought a cake with us . This is done at the end . We requested for the cake , once done , we requested for plates, our reply was there is no plates and they can only supply tissues and these were placed on the table. This was the disappointment since it was fresh cream cake. Our bill total more than £320 and we were very disappointed with the reaction of borrowing plates for the cake. When my brother approach the staff he was told the kitchen need the plates for paid items. This was not acceptable and requested to speak to a manager . We eventually got plates and fork but seriously, the restaurant was not full and we found it disappointing the dispute of simply providing small plates to cater for a birthday cake!!!

Ashley J was our server and was an amazing guy, really made our experience. We will absolutely be back! Food was great also! 10/10

had food with my other half. was warmly welcomed and stephen was our server and he was fantastic. thank you so much for a wonderful meal and experience

Nice place for food. Friendly service, Especially the main man Mr Ashley P and the 1 woman who always rembers us and ends up with a £0.99 tip cuz we're skint.

Ashely p served us, he was so friendly and chatty. Great vibe, great food. Thanks

Took an afternoon break here to meet up with my sons for a good chat.. lovely setting to do this in comfortable surrounding with plenty of open space where we could discuss some rather sensitive subjects. Food was a good quality, the service was good, with a smile and the help-yourself salad bar was full. Carpark is a little bizarre in that you have to log in your vehicle details to park in their carpark without the risk of a fine, enforced by private carpark company... parking IS FREE, just remember to log in your registration at the counter in the Harvester. Nice place, decent food in quality and quantity, nice open spaces inside for kids to move around and free parking.. yes.. would recommend

We had absolutely disgusting food here today and bad service too. Salad station had run out of about five or six items. Asked a member of staff if we could get the items filled back up, but nobody came and was left waiting over 10 mins with a half filled bowl, asked a second member of staff, then after about another 10 minutes a chef came out and started to fill the empty trays with food. When I returned to my table I found my food had been served as I had been so long waiting for salad items. My main course was steak, and it was so full of gristle a lot of it was inedible, and very watery and absolutely no flavour to it at all. My wife also had steak which was exactly the same, and also my son. We told the waiter Tom about all of the problems we had experienced whilst there to which we were just told “sorry to hear that” really didn’t care. We eat at Harvesters quit often, but honestly I would advise avoiding this one at all cost, as this is the second time now we have had this experience at this one.

We had absolutely disgusting food here today and bad service too. Salad station had run out of about five or six items. Asked a member of staff if we could get the items filled back up, but nobody came and was left waiting over 10 mins with a half filled bowl, asked a second member of staff, then after about another 10 minutes a chef came out and started to fill the empty trays with food. When I returned to my table I found my food had been served as I had been so long waiting for salad items. My main course was steak, and it was so full of gristle a lot of it was inedible, and very watery and absolutely no flavour to it at all. My wife also had steak which was exactly the same, and also my son. We told the waiter Tom about all of the problems we had experienced whilst there to which we were just told “sorry to hear that” really didn’t care. We eat at Harvesters quit often, but honestly I would advise avoiding this one at all cost, as this is the second time now we have had this experience at this one.

Food is overpriced, not high-quality ingredients either. The vegan option of Mediterranean vegetable tart was uneatable. Pasty rock hard and the veg mix was tasteless. The chips was very basic. The salad bar is so limited. And we were told we couldn't access the salad bar unless we ordered the main meal. What if someone just wants to use the salad bar? Items in the salad bar were not labelled for allergies or ingredients ( Coslow and pasta). We were charged £0.99 for an extra tartar sauce which was basically one tablespoon). The restaurant was clean so as did the toilets.

Food and Service were great. Outside seating area poor.

What a very beautiful restaurant, very big, plenty of space to eat in doors and out doors. 🌻 💯 % Recommend Will definitely be going back there. The staff were amazing, very helpful and always happy to help. The food was hot and very delicious 😋 Plenty of space for everyone. Perfect Restaurant for family's. 🌻 Beautiful outdoor sitting area. 🌻 Very happy will definitely be returning 🌻 🌻

A lovely meal presented by very helpful staff. Food was very tasty and fairly priced. Salad bowl was promptly filled on arrival and a nice choice of fresh products

Perfect staff all place need staff like this .

The staff were very helpful and friendly there wasnt a long wait for food and there was a good selection of drinks alcoholic and soft drinks

The best experience I've had at a harvester! The food was great, exactly what I know and love from Harvester. But the service was next level, Ashley J was so attentive and friendly. He's such an asset to an organisation, give the man a pay rise! Excellent customer service like that is what makes a good meal, fantastic, and I'm so glad we stopped by for dinner!

Our server, Ashley J, couldn't do enough for us. It was genuinely so busy, he was run off his feet, but still provided excellent customer service. He was friendly, funny and informative. The food was also great, everything you'd expect from Harvester, but the service is what really made our visit special.

honestly lish, i got a king burger with pulled pork without bruger sauce and was so lovely. make sure u don’t fill up on salad beforehand tho

Excellent service today whilst having lunch, the server called Carly was kind and helpful and went out of her to help the children. I would definitely recommend this restaurant for meals with your children over the holidays.

Lola was absolutely fantastic . Attentive table service and a great rapport with us a family. It happened to be a Birthday celebration and she engaged with confidence in asking how the day had been. A lovely lady and she made our experience all the more pleasing. Great food too Thanks Lola

Quite pensive Really 3 of us £106 nothing special, had all you can eat buffet for £90 with drinks two days later ,!

The salad bar choices were tasteless and pointless. Pasta was expensive for what you got. Portion sizes not worth amount paid for. Wait staff seemed rushed off their feet and fair play. Wouldn’t come back again.

There was no waiting for entry with plenty of availability to seat or once pre booked. The food was excellent from the salad bar through to desert however, it was an oddly long time between dishes with a large wait time for startes to mains which was unusual with a good 20 minutes between. It was a shame that the refil machine was out of action however, the bar staff where more than happy to top up upon request. A genuine nice meal but odd having to wait so long as it wasn't that busy.

It was sooo busy but staff were on it and lovely. Food was good. nice evening.

Great food. Staff were efficient. Paul was friendly

Had a meal here today 12/07 we were served and looked after by Ashley who couldn’t do enough for us, really made our evening. The food was really good and came very fast, couldn’t fault it.

The waitress was amazing I've forgotten her name .. but I had 9 kids with me and she had so much patience. Food was good too .. kids and adults love tge salad bar .

Felt as though we were an inconvience. The manager was hardly seen. When were were seated manager just sat us down and left felt like we had taken him away from somewhere

Ashley J was helpful and enthusiastic, very friendly and accommodating, a credit to your company.

great service from ashley .. helpful and friendly and attentive

Love it here, staff so friendly and food is always amazing!

We had a fantastic experience at the Harvester Restaurant in Cardiff Bay. The food was freshly cooked and delicious, and the service was exceptional. Our waiter, Ashley J, provided outstanding service, making our visit even more enjoyable. Highly recommended!

Food lovely. Service was good. Glad we had 40% off as its quite expensive

Lovely food and excellent service from our waiter Ashley :)

Great place to go for a meal. The food was lovely. Generous portions on the tapas selection. Tasty salad cart and bread rolls. And the service was excellent. We were served by Ashley. He was very polite and looked after us very well during our visit. I have been to this Harvester several times before and will definitely visit it again in the future.

Food was awful, over cooked and luke warm, restaurant was busy so had to wait a while to have our order taken once seated, the server was friendly, but it was clear the few staff they had were rushed off their feet. Salad cart was minimal and almost empty, toilets were gross. Wasn't impressed and won't be coming back.

Booked a table in advance for 10 which we were able to increase to 19 on the day. It was a team breakfast on the morning of a big Tournament day and we were really looked after. Drink orders taken immediately and brought to tables with plenty of water. Food orders were correct and wait for food was minimal. Food was delicious and hot. Menu provided a wide range of options to suit all tastes and appetites. Great start to the day for the team.

Cardiff Valkyries had our pre-game breakfast here yesterday morning - 20 of us 🏈🏈🏈 Orders taken & served quickly and efficiently! I had pancakes, bacon & maple syrup - best I’ve had!! We all had an amazing breakfast thank you!! We will be back for more pre / post training / game day breakfasts!! Well done!! 🤩🤩🤩

Dined here as part of a big group for breakfast yesterday, served by Elise. She was wonderful and attentive, food was great, restaurant and facilities clean. Great start to the day.

Served by Ashley absolutely amazing service, kind, polite and attentive.

The salad bar was great. The dirty bird burger was dry. The haddock was soggy and not great unfortunately.

Items were missing. Garlic mayonnaise for the breaded mushrooms and the coleslaw for the main rib meal. Also previously when the free salad offer was on this was missing. I've tolerated this a couple of times but this slap dash service is pushing me to look elsewhere.

Thank you Ashley J prefect service.

Warm welcome from Mike the manager. Excellent service from Kath, food top quality. Would highly recommend.

Had a fantastic birthday meal for my Step son, Cath was brilliant, very helpful lovely atmosphere and very tasty food

Such amazing food, funny kind staff and a great atmosphere all round!!

Chicken was too dry too eat, chips had no seasoning and was cold when it arrived

Quite disappointed with our order this evening. It’s quite expensive for a food delivery which would be fine if you received what you were expecting. We didn’t receive our free salad (which is plastered over the restaurant just eat page) and we were missing gravy from one dish and coleslaw from the other. Food delicious otherwise just disappointing we didn’t get the compliments to the meals

Not what it used to be. Service was extremely poor. Waited forever to get served. Orders messed up. Constantly having to find the waiter and prompt him because he forgot to get or do something. Wasn't even busy. Food was below average. Real shame, had some good times there.

Food was just standard harvester but the staff and vibe were great. Very warm and friendly atmosphere. My server Harold was extremely attentive, polite and made me question my sexuality a little (I am a straight man). Overall very good as harvesters go

Amazing food and perfect service. Bianca was extremely friendly 😊