Based on 16 opinions finded in 2 websites
Based on 16 opinions finded in 2 websites
Opinions
Me and the wife had a voucher for a 3 course meal there. Got to say that the menu choice was great plenty of choices, all courses was presented well, really tasty, and we thoroughly enjoyed it. Staff was great and very polite. We would recommend a visit for a special occasion. We would return, even without the voucher.
Big Russ The Bus . 2022-03-07
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Had a voucher for a 3 course dinner and wine for two for Christmas. The food was excellent, really delicious and well cooked, the wine was great and so was the service! Great value for money!!
Hollierosier . 2022-02-03
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Afternoon tea basic but nice, Dinner nice, highly recommend the fish, but not the faggots , breakfast lovely , Only slight discrepancy is that i missed having tablecloths, but Fantastic value for money and very enjoyable, looking forward to seeing you again soon, thank you x
Kelly J . 2020-11-24
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Debido al menú de Covid era limitado, sin embargo, teníamos su pescado y patatas fritas, con una botella de Zinfandell, que era encantador.
Lynn M . 2020-08-06
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Comimos aquí cada vez que nos quedamos en Cardiff y siempre hemos tenido una comida encantadora. El personal siempre es agradable.
Elaine S . 2019-03-18
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Had the 3 course set menu deal with wine which was very good value and the meal was beautifully cooked and presented. Very professional. Delicious meal with enough choices to suit us. Really enjoyed our meal and would highly recommend. Will definitely visit again.
lizh215 . 2018-11-12
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Had afternoon Tea here recently. The service was outstanding the young lady who served us was very happy to help and engaged with ourselves and all the other tables, which was very nice to see. The afternoon tea its self was ok. The cakes were very nice but the scone was very doughy and i have to say very heavy so took a lot to eat it, which is why we took the cakes home. However a fantastic deal was had as we had purchased voucher via Groupon. We will return and have already reccomended to friends and family.
stacey i . 2017-02-15
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great breakfast variety, everything is included in the menu from toast & preserves, all fried foods to scrambled eggs & smoked salmon and everything Continental.
Mary G . 2015-12-28
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Very attentive staff in the restaurant ( think his name was Dyfed). Great value for money. Would highly recommend it. We wish we had booked for afternoon tea, it looked delicious.
marysP7110PF . 2015-09-15
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We purchased and booked afternoon tea via the Living Social deal. £17 On arrival we were shown to a quite dining area by a pleasant bar man. We were offered tea or coffee which was served promptly. Then again within a short period our three tier of goodies arrived; 1. Finger sandwiches, 2 x Tuna and mayonnaise, 2 x Ham and tomato + 2 x egg mayonnaise, all with the crusts removed. 2, 2 x chocolate sponge cake, 2 x profiterole's and 2 x carrot cake. All pieces were approx. 1 inch square. 3, 2 x Scones along with a dish containing extra thick double cream and the other jam. The barman then produced the two glasses of Prosecco. Overall a pleasant experience after a hard day shopping with the wife. The back drop of the Castle a welcomed sight and the dining area clean and tidy. After a short time we were joined by several other parties, all of which appeared to be using Living Social deals. I would not pay full price, but on a deal a well earned and pleasant rest with Tea for 2.
K T . 2014-11-04
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Part of a hotel deal. No table clothes no napkins, Poor service. Staff do not have a clue about customer service. Some Items in the menu were no longer available and some that were looked as if they were being made to stretch and others should have been taken off given the state of what was served. Food: poor; quality, cooking, presentation and portions. Some of the courses looked as if the food had been retrieved from the bin. No wonder no one asks how everything is. The last course did look as if it had been made up of spoils and the person serving it must have known as they put it on the table and speedily left and no one came back to the table again so if we had wanted coffee to end with they will never know. We went to a well known chain pub next door, that do far better food, better deals and their staff are better trained. Go there instead.
anthonyJ268 . 2014-10-03
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Like many people, I had bought a living social deal for an afternoon tea for 2, including a glass of prosecco each. I had seen a few reviews about the hotel itself and was not expecting great things. However walking into the hotel foyer I was pleasantly surprised. I expected a run down, tired looking place but far from it, I thought it looked lovely. A very grand staircase and chandeliers. Clean and smart looking. We were shown into the bar area which again looked clean and professional. Our waiter was very friendly and even brought us a newspaper to read whilst we waited for our tea. Again we were very impressed when it arrived. The bread for the finger sandwiches was exceptionally fresh as were the fillings of salmon, ham and cheese, and egg and cress. The cakes were stunning also and the scones......amazing. So, as a hotel I'm afraid I cannot really advise but as a lovely place to drop in for tea- definitely would recommend.
kyla_taff . 2014-07-09
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Had afternoon tea with a friend and it was awful! Pre-prepared stale cold cake stand of inadequate food. Poor service and after complaining to the manager only getting an email to state they would look into it, but had not received any other complaint's? Got a long way to go to get anywhere near the other standards Cardiff venue's offer. Extremely disappointing.
JodieD930 . 2014-05-24
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カーディフの街の中心にあって 素晴らしいお城です 守衛の方が親切に挨拶して頂けて とても親しみがもてました
saskazuko . 2014-04-13
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Great disabled people can go around the top of the castle as there a lift to take you up also there a cafe up there as well have fun
georgina J . 2013-05-10
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very historical place... i love the house in the castell, and scary feeling when inside the tunnel - quite experience... :D hate the video introduction to start the journey.. (my suggestion... change it!! not appealing at all.... boring and meaningless)
Lina H . 2012-07-17
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Rooms were clean albeit sparce. Breakfast was pretty good. Staff could be warmer had a rather rude maintenance staff push pass us coming out from the lift and the reception staff could come across as a bit more engaging, seemed a bit indifferent 😐