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4.4

Based on 272 opinions finded in 1 websites

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Nº 356 in 759 in Isle of Wight

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteGoogle2724.4

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Excellent bar and fantastic range of drinks. Highly Recommend to anyone!

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EJ's Pursuits Ltd . 2024-11-30

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Unbelievable roast dinner here. Hats off to the chef, it is outstanding! Nice restaurant with a great service. Will be returning soon without a doubt. Thank you!

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todd densham . 2024-11-08

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Wonderful, warm and for us without doubt the finest selection of gin in The United Kingdom. Quality without peer. And we had the time of our lives.

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Jonathan van Blerk . 2024-10-23

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Lovely food and well presented.

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Ian Cox . 2024-10-20

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Highly recommend excellent food great atmosphere very friendly staff and of course great Gin!

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Jan Goodall . 2024-10-14

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Came to eat .went to order at 7.55 to be told kitchen was closed even though when entering we were given a menu with no mention that the kitchen closes at 8

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Kimberley Hilton . 2024-10-06

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Absolutely wonderful, go to venue. So much to like - try the tasting samples of spirits made on site. Take the tour. Sit, relax, enjoy, repeat 😁 All provided by wonderfully attentive and helpful staff.

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Mark Taskas . 2024-10-06

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Had a really lovely time here. Food was absolutely delicious. Highly recommend the pizzas 😋. Very dog friendly!! All staff amazing. Very welcoming. Bar staff make incredible drinks, our fav was the rum fashioned! It's a must when on the island. Thank you for a lovely afternoon in the October sun☀️🍺🍸

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Abbie Moriarty . 2024-10-03

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Love the gin so wanted to visit its home. Left us light in the pocket and really basic food. Felt like a pub from 20 years ago, cheap ingredients, frozen and smothered in cheap cheese. I always trust the google rating and I have never felt so misled by it. Mermaid gin was nice, but it wasnt even served in a mermaid glass. Burger cost 16 quid and was bang average. Real shame the home of mermaid gin doesn't match the gin itself which is delicious. Worst distillary or brewery we have ever visited.

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Tim Tripp . 2024-09-25

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The last time we went, dirty cups and cold food. We use all sunner as locals, the staff change and we're treated like strangers instead. The staff are nice on the whole, but the management questionable. The staff are overrun at times in the restaurant and management aren't seen to help out. The food is overpriced and mediocre at best. There are better places nearby where you are treated as friends on every visit. Our latest visit couldn't have been worse in comparison to other places which are a pleasure. The last straw for us was in having to watch older ladies carrying in bottles of booze, not even provided with a box to make it easier.

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Airborne One (LowProfile) . 2024-09-24

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Visited to dine and sample their legendary selection of gins, vodka and rums. Excellent evening, highly recommended

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Nick “Big Nick” Taylor . 2024-08-30

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Fabulous!!! Delicious food (fish n chips delicious) large portions, beautiful surroundings. But the store's biggest asset is the friendly, smiling, kind and helpful staff!! Congratulations!

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DIMITRA ANASTASIOU . 2024-08-07

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The advertised guided tour was absent, resulting in significant disappointment and the decision not to return. Furthermore, the gin, vodka, and rum tasting experience was unsatisfactory due to the unacceptably warm temperature of the tonic. Despite having a table of six, no explanations or information were provided regarding the beverages we were consuming.

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Chris Evans . 2024-08-06

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I had a fantastic time and really enjoyed coming to visit the place is beautiful, my favourite place

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Gillian Godsall . 2024-08-01

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Didn't eat but nice staff in a pleasant venue

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Gill Ison . 2024-07-26

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A HIGHLIGHT of our staycation to the IoW. Previously we have visited distillery tours in Missouri as well as brewery tours across the globe. This one was a much smaller scale, as you could look through the glass and see the gin being made. But it was the friendly service and the tasting board that made this place stand out during our holiday. We walked away with some merch as well, but we came away both enjoying the gin. (Which is a surprise for me as I don't really enjoy alcohol) Would highly recommend everyone who goes there for the first time to get the tasting board!!!

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Jake Phillips . 2024-07-25

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Good atmosphere, excellent service, friendly and knowledge staff. The food was fantastic and they had a well stocked bar, the cocktails were great. Nice to see the Gin stills and the Mermaid shop sold some really good merchandise. The tasting board for all the Gins, Spiced Rum and Vodka was a really good way to sample the whole Mermaid range.

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Paul Kealey . 2024-07-04

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Amazing atmosphere and hosts. Food amazing! Drinks are even better! On site distillery!

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Jason Mans . 2024-06-29

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Great gin and pizza. We ate on a Tuesday during half term and had a lovely dinner. The staff were friendly and the pizzas were lovely.

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Becs Nichols . 2024-05-29

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This is a good place to visit. Home the Mermaid Gins and salt vodka, also spiced and Navy Rum. For £9 you can get a tasting board with 6 for you to try. The pub is spacious with a nice terrace. There's a free carpark attached. It's all at ground level with space between tables, so I'd say it's wheelchair accessible. On this occasion we didn't eat, but on previous visits we have enjoyed a decent meal. Worth a visit, I think.

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Paul Henshaw . 2024-05-18

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Pretty average experience. Food was very good. Service wasn't great. Menus near the door but no indication if we should stand and wait there or go to the bar. Told to grab our own menus after being pointed to the table. No table service so had to write everyone's order down on a scrap of paper and take that to the bar. Unable to get the bill after the meal -:had to pay everything in advance. Not the best experience unfortunately.

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Matthew Hunt . 2024-04-15

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Not much to see but good service. A good place to visit if you have a spare 5 minutes...

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David Richards . 2024-04-13

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This is a little gem of a place. The staff are really friendly and can mix some great drinks. We had food and a few rounds of drinks over the bank holiday. The food was lovely and the drinks were great. Thanks to all the staff who are super friendly!

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Brian . 2024-04-03

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Lovely food, great choice of beers etc, the staff are friendly, helpful and very knowledgeable about the Gin, Vodka and Rum that is distilled on site. Definitely worth a visit.

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Martin Rafferty . 2024-03-29

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Great place and love the fire 🔥 place and seating area 👌🏾

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Kish Kishto . 2024-01-13

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lovely place, nice atmosphere & people and the nicest roast dinner I've had when eating out. It was really lovely. Will definitely go back.

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Stephanie Hoile . 2023-12-10

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Really enjoyed their roast , they told us it was their first day severing roast. Would definitely eat there again . You have to try the Eton mess. Best I've ever had . Thankyou and the cocktails amazing x

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Debbie Bowden . 2023-12-05

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Called in to try one of their “tasting paddles”. Really excellent and enthusiastically supported by knowledgeable staff. Went on to have lunch which was very good and then had cocktails before catching the bus back to St Helen’s. A great lunchtime/afternoon out. We sat outside in the sunshine late September. Excellent !

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Graham Burks . 2023-11-30

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Food was delicious, as we're the cocktails.

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Lyn Govett . 2023-09-26

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Lovely evening for two at this place. It is at The Wishing Well pub, just so you don't get as confused as I did with this on the sat nav. I'm a fan of Mermaid Gin and was introduced to the wonders of Mermaid Spiced Rum when I visited...yum 😋. It's bar service not table service. The menu has starters, mains, burgers, pizzas, desserts. Didn't see a kids menu, but might just be due to it being evening. Food was delicious! Presented well and good portions. Drinks, yummy gin and rum cocktails.

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Sarah Ashley . 2023-09-23

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Wow! What a find! We thought we’d pop in to check out the gin and we ended up spending the whole afternoon and evening there! We were greeted by the lovely Josh who was so knowledgeable about gin and really made us feel welcome and after a guided tour of the distillery he suggested we try the gin tasting paddle. It was only £9 and worth every penny, we shared the 8 little shots and the bar supplied us with complimentary Fevertree mixers! The gin and rum selections were sensational and we just had to buy a couple of bottles to bring home. We then spent a few hours chilling and chatting to Josh and the rest of the staff and decided that we couldn’t go home without trying their gluten free pizzas! So we headed over to the restaurant area and enjoyed pizzas and loaded fries. We then made our way to the comfy leather sofas in front of the welcoming log burner and ordered a Banana Rumba cocktail ( lovingly made by Josh who was a real master cocktail maker !!) and an Affogato with a shot of hot coffee and spiced rum! We didn’t want to leave and honestly it really made our visit to the Isles of White memorable. Couldn’t recommend the Mermaid bar enough! Honestly it’s fab and we can’t wait to go back.

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Mike Palfrey . 2023-09-21

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Great food and the added interest of the distillery. Well worth a visit.

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Gary S. Crutchley . 2023-08-30

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Lovely afternoon trying all their drinks

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Bryn Jones . 2023-08-14

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*Food not rated as we did not eat* Popped in to try some of the spirits and was pleasantly surprised to find they did a tasting board for £9 which covers all of their spirits, with a shot of tonic to go with it. I'd recommend sharing one with a partner if you plan on driving, as the board is roughly a shot and a half of spirits each - better yet, get a taxi! Personal favourite for me was the spiced rum, but couldn't justify the price for a full bottle (even though it would make a nice lamp when empty). The bar and outdoor area give a great atmosphere to unwind and enjoy a drink. The staff were all very friendly and even offered a treat to our dog. Speaking of which, dogs are welcome in the entire bar and we were offered treats on arrival by the bar staff and again by another staff member later. The Distillery itself isn't dog friendly (fair enough!) but you can look through the viewing windows if you wanted to see the process in action from the comfort of your table. We very much enjoyed our hour in the sunshine tasting spirits and would happily come again!

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David Pyle . 2023-08-10

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Excellent place to eat and drink. Ideal for a sunny and rainy day

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Ian Garvey . 2023-07-27

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Booked the day before for 7pm. Arrived at 7 at was seated. We were given the menu and were deciding what to drink and eat and eventually a member of staff came over about 7.20 and told us the kitchen closed at 7.30! We ordered and our meal arrived, which was ok but we were not able to order dessert as the kitchen was closed!!! Why were we not told to order desert with our main meal??? We will not be going back although it is just a short walk to the distillery we will be driving to a local inn!

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Tracey Beadle . 2023-07-12

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Lovely time, food was amazing and the cocktails were scrumptious! Well worth a visit and very easy to get too if you don’t want to drive.

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Beatrice Harmer . 2023-07-11

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Great fresh food, lovley service. . .highly recommended.

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Annette Shakespeare . 2023-07-04

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Had a fab evening! We popped in the day before for a drink and a gin tasting, decided we liked the look of the menu and booked for dinner. Both visits the staff were friendly and helpful. I’m not sure what a gin tasting elsewhere looks like… but we were quite pleased that there was enough in each shot that 3 of us could have a good taste and still walk out without assistance. The Navy rum and Navy gin will def slow you down! Dinner was really good and the portions are quite big- the fish and chips more than filled the plate. Mermaid Burger was lovely. Daughter had Eton Mess to finish and said it was wonderful. Ended up buying 4 bottles + the 5 5cl flavours, along with several empties for decorative purposes (the bottles are GORGEOUS and the £5/ea goes to charity). 10/10 would definitely come back.

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Linda Greene . 2023-07-03

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We decided to go to the Mermaid Bar at the Isle of Wight Distillery. The vibes were cool, and the menu selection was vast. We didn’t eat food but did have some cocktails. I opted for the Mermaid Margarita, which was punchy but sweet. Using the Mermaid Vodka and tequila, the mix finishes with a seaside-like feel of a drink.

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Taylor James . 2023-06-22

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Went for a tasting of their products from the consists of gin,rum, and vodka

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Don Zitman . 2023-06-13

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Amazing pub/restaurant/distillery. Very friendly, great service and atmosphere, beautiful views, great prices.

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amanda stevens . 2023-06-04

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Popped in yesterday afternoon for a couple of pints of fuggle very busy very nice staff good pint 👍🏻

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Oliver . 2023-05-23

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Fantastic afternoon at The Mermaid Bar with family. The Tasting Bar was such great value and experience where we were talked through the process of their distillery for each spirit. All staff very friendly and helpful. Food was excellent as were the yummy cocktails - banana rumba being our favourite special! You can also buy merchandise and they have a lovely collection.

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Georgina Hyatt-Dowling . 2023-05-07

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Had a lovely time here for a friend's birthday party 🍕🥂 Unfortunately I wasn't actually a fan of the pizza, it looked really nice but tasted abit strange. I think this was just my opinion as everyone else seemed to enjoy their food ☺️ Would definitely return, the cocktails are delicious!

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Vikkiee Bennett . 2023-05-04

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So much food the portion was great. Staff so welcoming

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donna simmonds . 2023-03-31

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Very friendly and helpful staff and great gin. The sun came out so we were able to sit outside on the patio which made our drinks even more enjoyable.

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Bo b . 2023-03-23

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Great food had a fish and chips it was bangin really nice staff and quick food service would omw back any day of the week.

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SlavGod1 . 2023-02-25

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Lovely food and drink. Food is locally sourced and tastes great. Great place to meet with friends and family over a drink or/and food. However, we visited on a winters evening and it was abit chilly.

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Chris Walton . 2023-02-17

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The manager was very rude and unhelpful!

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Leanne Norton . 2023-01-07

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Great food (real chips!! and tender lamb shank) brilliant staff, such a pleasant experience. Very dog friendly too.

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ian charlton . 2022-12-11

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Lovely friendly pub/ gin palace well worth a visit

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Trevor Bird . 2022-12-09

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Such a lovely place. THE ROAST DINNER TODAY WAS AMAZING!! Highly recommended from a very fussy eater! Will be there at least once a week!

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Hayley Sprooles . 2022-12-04

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Lovely bar with a great selection of cocktails and beers. Really friendly staff, family friendly and it was great to play board games with the littlen whilst having a few drinks on our break to the isle of wight.

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Darren Pitt . 2022-11-26

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Birthday party drinks evening was a great success and thanks to the team at the Mermaid who looked after us.

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Marc Neilon . 2022-11-22

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Finally got a booking after a few times they’ve cancelled due to kitchen issues. Even the night we turned up (they had minor kitchen issues) some things I don’t get. Example - kids chicken nuggets and chips £5, starter of chicken bites £7. They are the same dish! I was disappointed to be eating the same meal as my daughter only to pay more for less. The food is nice but it’s standard pub food, nothing special (to me anyway). Drinks are amazing and the staff are nice. It’s worth a visit..

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Steve Stimson . 2022-11-19

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Do you still have pool tables ?

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charlotte roberts . 2022-10-21

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Amazing place extremely friendly. Went in on chance for a drink ended up staying for a meal . Again the staff really make this a great experience 👏. Thank you

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Jason Burn . 2022-09-04

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First time there today. It was really busy but all the team were attentive and helpful. Food was lovely. Went for the salad as wasn't too hungry....it was massive and very tasty. The gin of course was sublime

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sian morgan . 2022-08-23

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We came for the gin and weren't disappointed! Nice views across the hillside and the holiday cottages look amazing. We want to return to try the food.

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neal agar . 2022-08-23

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Great gin, and reasonably priced drinks. Dog friendly and clean toilets. Outside deck area was lovely to enjoy a drink. Informative and friendly staff. Would have loved to stay longer.

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Dibbs Middleditch . 2022-08-17

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Great Inn. Close to where we stayed. Visited twice in our 5 night stay. Very friendly and efficient staff. Wife and daughter loved the cocktails. Had a really good steak. We loved it.

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Geoff Baxter . 2022-08-17

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On staying in a new self catering place. The vineyard.we decided to try the wishing Well has it is only stone throw away fron where we're staying.we we're advised to book to avoid disappointment. To which we did on arriving we were shown to our table a d perused over the menus. Having made our choices the order's were placed. Then it went down hill from there. we ordered our starter's that was fine. but then the confusion with the mains the crayfish wan on then off then on then offhaving changed 2 of the mains to lamp shanks on arrival the lamb shanks came without red cabbage did not also the burger did not come with onionrings.so o er

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Martin Mugginson . 2022-08-16

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Excellent friendly and professional service. Great range of reasonably priced drinks. Food was great, only qualm being a steak ordered rare came oddly cooked such that it was well done at one end and medium at the other.

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Roy Alexander . 2022-07-25

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Recommend the gin board 6 samples all different for £5 . You can take dogs and sit outside excellent food . You can see the distillery and buy the gin vodka and rum

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Kevin Rockall . 2022-07-01

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We were really looking forward to this lunch out, unfortunately the experience was very disappointing. We booked two days before and discussed vegan options with the venue on the phone. Despite the limited options (one main, one dessert) we booked anyway. After placing our order at the bar, the waitress came to the table to returned explain the vegan burger was not available and shouldn't have been listed on the menu. The waitress suggested I could have the haloumi and mushroom burger. We politely explained that this contained diary so wasn't an option but suggested maybe just a mushroom burger instead. We asked if the waitress could talk to the chef and suggest what might be possible. Upon return, we were advised that burger came in brioche bun and there were no other buns, but pizza was an option. We asked for the mermaid pizza with no cheese, no parma ham and added olives and spinach. Upon arrival the pizza arrived with cheese on. We waited some time for the waitress to come back with ketchup for my partners food and ended up taking the pizza back to the bar for a remake, only to be told the bases are pre made with cheese on but they did have some without so would re make. To be honest at this point, I didn't feel like waiting any longer so I asked if the order could be cancelled and instead be refunded. The waitress (a different one) went to talk to the kitchen and processed the refund. The waitress who we spoke with at the table then appeared and told me the kitchen had just found a gluten free base. Again, I explained, (as did the waitress processing the refund) that gluten free didn't mean no diary. My parters regular burger was very dry and overcooked and we also overheard a bar staff member explaining what scampi was to another customer. "Scampi is just another type of fish" ... this was a little concerning to hear given scampi is shellfish and one of the 14 major allergens. Overall disappointing and a concerning lack of understanding about food and allergens from two of three members of staff we encountered. We had intended on purchasing two bottles of the gin but didn't really feel like paying out after the experience, what at £39 each a bottle plus the refund, that's nearly £100 missed out on today.

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Kelly . 2022-05-30

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Seems a nice, clean venue. Mix up with the food, only two tables eating including ours. Waited on one meal by the time it arrived ours was cold.

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Pete Head . 2022-04-21

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What fun. Enjoyed the delicious tasters. Staff very friendly & helpful!

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Hilary Wright . 2022-02-08

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Disappointing! ... gin tasting lacklustre with warm tonic water. Very ordinary with no wow factor!

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Deborah Hall . 2021-12-04

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Absolutely lovely place we visit every time we go to the Isle if Wight. The food is amazing and I love sticking up in my gin collection. The taster board is well worth a fiver

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Joanne Smith . 2021-11-04

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We had a lovely lunch . The staff were very friendly. The food was brilliant and the Mermaid gin tasting board . Very nice . We will go back

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sue Gould . 2021-10-30

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Our family of 4 really enjoyed our pitstop at The Mermaid Bar. Delicious food, lovely drinks, friendly service. I loved the paddle of tasters of gins, vodka and rum. Would recommend if you are in the area! You can even buy the gorgeous empty bottles of mermaid gin for £5 ( goes to charity!).

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Three Dinners . 2021-10-25

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The worst service I believe I’ve ever had at a pub/restaurant.. if we’d have been told they were understaffed and the food would be an hour wait we probably wouldn’t have bothered.. after being seated by a member of staff our table of four then had to sit for around 10-15 minutes before we finally managed to grab a server and order some drinks .. after they came we overheard a table across ask another member of staff where there food was as they’d been waiting an hour so the alarm bells starting to ring.. when we were ordering our first drinks our wsiter informed us that they were understaffed and he normally just made the drinks at the bar and never worked out front and didn’t properly know how to use the tablet he was taking our order on…finally after a 55 minute our food arrived and thankfully it was really, really good which was a massive relief… we saw at least 3 tables get up and walk out because of the shocking service which was a shame as it’s a nice place in a prime location… sadly we’ll never bother again!!

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gaztruby . 2021-09-28

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Amazing gin and food, very dog friendly and excellent service. The gin tour is also worth a go, very knowledgeable.

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David Ramsay . 2021-09-24

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Brilliant pub great staff real ale served and dog friendly you can see the distillery and got a shop for mermaid gin HMS Victory rum Navy strength gin and mermaid salt vodka

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Nigel Parr . 2021-09-15

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Good dining as well as drinks. Recommend the tray of samples from the distillery.

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George Goldsbrough . 2021-09-14

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Knockout, fab, brilliant and wonderful. Enjoyable, informative and slightly intoxicating, go, you won't regret it.

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Chris Benham . 2021-09-04

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Fantastic location, sat round the back enjoying a pint and a couple of Mermaids. Well worth the visit.

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G . 2021-08-22

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We had to try the gin and the tasters were the perfect way to see what was going on. Well explained by the staff and we walked out with a selection of bottles! Well done guys - lovely

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Paul Fogg . 2021-08-21

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Very quick visit as we were passing. The distillery is actually at the Mermaid Inn and you can see the Still at work through a glass partition. We enjoyed a tasting board of the various gins and the vodka (very nice). Although we did not stop for food the menu looked interesting. Top Tip: bring a designated driver.

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David Britain . 2021-08-21

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Food was appalling both my wife and friend had mussels the sauce looked like dishwater a chicken burger was cold & service was very poor it was like the chefs favourite tool was the microwave

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Terry Parsons . 2021-08-18

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Great staff and the gin got the spot after a day travelling.

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Mark Mardell . 2021-08-16

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What a disappointment as keen gin drinkers we were excited to try the local Mermaid Gin, but upon arriving we discovered that the building was just a pub with a tiny tasting extension on the back. We were ignored by staff, then when we were served, our gin tasting was a tray of luke warm shots with only one shot of sugary tonic. How are we meant to try this properly? We were sat down for all of 5 minutes, decided to take away a sample bottle of Gin to try properly at home, and discovered it was grossly over priced compared to all other shops that sell it on the island! And after complaining to staff were still asked to pay for the samples. If you’d like to try their gin, you’re better off ordering a Gin & Tonic at any pub on the island.

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James Burwell . 2021-08-10

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Came here while visiting the distillery. The pub itself is a beautiful building with lovely seating and staff. We didn’t stop to eat but the food looked amazing and we will be back to try it. Nice inside and outside area with a great balcony at the back overlooking the fields. The inside was clean and nice looking. Bit of a country pub feel but not at all dated. Great selection of drinks and lots of space and seating.

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Rhys Davis . 2021-08-08

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Stopped here whilst cycling around the island. Heavy rain causing flooding and road closures - needed shelter. Coffee only consumed (!) but folk very accommodating and helpful giving us directions to circumvent the closures and enabling us to complete our ride! Must return for a gin or two…….

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Paul Cinnamon . 2021-08-03

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Brilliant place to sit and relax with a board of tasters only £5. Staff are friendly and always helpful.

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Gill Edwards . 2021-07-26

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We really only went to visit the distillery, sample the products and buy a bottle (or two). However, we stayed for a fantastic lunch, enjoyed in the sunny courtyard under a wide parasol. The staff were friendly, efficient and very knowledgable about the gins, vodka and rum on offer. Try the sampler for £5 which let's you try 5 generous shots. By the way, we bought three bottles 😆

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John Smith . 2021-07-20

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Lovely cocktail menu. We had a great time out for drinks. Would be great to also be able to order snacks/food, although they did rustle us up some olives on request.

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Kathleen Oliver . 2021-07-10

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Arrived & told someone would be over to take our order. 10 mins later no one had come. we watched 3 bar staff less than 5ft away from us playing on their phones. Left without a drink while another customer complaining about the quality of theirs. Very disappointing

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Gill Naylor . 2021-07-06

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A great atmosphere and very friendly staff. The Mermaid burger was lovely and of course coming away with a bottle of the lovely Mermaid going 👍

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Adrian Gayler . 2021-07-06

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Very friendly and went out of their way to produce an alternative cocktail 🍸

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Nicola Renzullo . 2021-07-05

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Really nice staff. Great food and even better drinks

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Rob Meehan . 2021-07-01

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Distillery on view and Mermaid tasting flight available. Knowledgeable and friendly staff. Recommend booking.

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W Pike . 2021-06-22

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Had a nice meal in the bar, very good pizza, excellent staff, very dog friendly. Not keen on Mermaid Gin tho, little bitter for my taste, prefer Silent Pool, or St Ives gin

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geoff painting . 2021-06-20

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Didn't really get to see much as the distillery wasn't open. Food was average and overpriced service was good

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Ian Taylor . 2021-06-13

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We had a pizza and some sweet cakes. They have a small choice of food but reward is super quick service (for a restaurant). You can say these guys are pro when it comes to making drinks - these look as good as they taste. You can see green scenery from patio, and the gin distillery is amazing. Friendly and happy staff proves that the place is special.

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Marek Om . 2021-06-12

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Stopped for a beer, ended up at a brewery- bloody fantastic :-)

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Martin Black . 2021-06-04

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Hard to find sat nav took me Totally the wrong way friendly helpful staff and my credit card was hit hard but im sure i will enjoy my gifts to myself

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Tina Tomkins . 2021-06-02

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Nice bar good selection of drinks. try the distillery tasting board

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Guy Plumb . 2021-06-01

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Lovely gin, we sat out in the terrace did to covid but the staff were excellent and service was efficient. Looking forward to going back

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James Kinsman . 2021-04-30

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