The Masons Arms in South Lakeland - Phone Number, Reservations, Reviews

Lovely welcoming pub that is genuinely dog friendly (as opposed to dogs tolerated like many), beers fantastic and well kept, staff warm and welcoming. Highly recommended.

Despite the soggy & misty conditions, we thoroughly enjoyed our meal at this lovely Lakeland pub. Great service and nice food. Our farmhouse table in the snug was a little low to be sitting at comfortably over an extended period (tops of legs squeezed!) but this was a small niggle.

We traveled through today for a meal with family, the party consisted of four adults, three children and a baby. Nothing was too much trouble, the lovely water found us a lovely seating area upstairs. Even though there were only two staff members .. service was faultless. I had the belly pork which was delicious and cooked till tender. All across the table there were compliments on the food and we didn't stop saying how good it was until the last bite. Thank you to Andi and Amy for making our trip through so pleasant and worth while. We will definitely be returning 100% A***

bizarre service.. prebooked lunch for family of five, not particurlarly friendly welcome, given terrible table in a corridor, felt awful, asked we could set outside instead, was told no with no explaination, then 5 mins later told yes if we wanted but we might get wet. we sat outside in sunshine! then told that we had to pay the bill before recieving lunch as we might run away..felt like a criminal.. . .no offer of more drinks or dessert, fish and chips and pie were very good but unfortunately the bizarre service spoilt the whole experience.. such a shame.

From the moment we arrived to the moment we left, the staff were both extremely friendly and knowledgable. The bar tender recommended some excellent hand pulled beers to accompany the restaurant quality food we ordered. We stayed in the four poster bedroom, which was beautiful and well appointed. After a good nights sleep, the breakfast room boasts some amazing views and a wonderful place to start the day, with a hearty full English breakfast, lovely fresh orange, croissants amongst other offerings. Can’t recommend highly enough.

All wonderful, beautiful scenery , comfortable bed , nothing too much trouble. Fantastic food great getaway

An excellent place spoilt by 2 loud mouths hogging the bar while talking loudly, having speaker phone conversations and generally obstructing access

Great location just up the road from Gummers How. Loads of character. Tidy. Friendly welcome. Had a table in the bar area for lunch. Lots of choice on menu. Food was well presented, freshly produced and very tasty. Vegan friendly. Dog friendly. Could not recommend highly enough.

The beer selection offered no local, Cumbrian brews, as they once used to and which they often do in other Robinson pubs

A gem of a pub off the beaten track, well worth a visit if you’re anywhere near, young girl serving our table of seven was attentive and jolly. Our food was superb no one could find fault, this pub was recommended by a friend and I would highly recommend this pub to.

We visited this pub for our dinner, as we were staying in a glamping pod in the village. The pub was amazing, the staff were all warm and welcoming. The decor was lovely and the pub was so cosy. Our food was homemade and tasty and the portions were good. Wish we stayed longer, but we were so tired after the 4 hour drive up! Fully recommend to anyone, nothing not to like

Came here today on Easter Sunday… had the roast beef lunch an my mate had the chicken breast sunday lunch… both cooked to perfection.. the veg and cauliflower cheese came out as sides and was plentiful and delicious… I’ll definitely be returning here soon… keep up the good work here because your streets ahead of your locals

We found this place after visiting the local area, needing to find somewhere dog friendly and we were so lucky. It was a beautiful Saturday lunchtime and after a notice advising they were only serving reservations only due to a staff shortage, we thought we’d ask anyway after driving out specially. The staff were very accommodating and said they were able to take the two of us (plus dog), so found a cosy seat inside with great views out.The food wasn’t cheap as the reviewer below thinks it should be, but instead it was freshly cooked, flavourful food. My partner had Boar sausages and mash, which he wolfed, and I wasn’t too hungry so went for the small starter ribs with a side of chips. They were beautifully cooked, with the meat falling off the bone (I find ribs can be touch and go in restaurants), and the sauce was lovely that it was cooked in. The portion certainly wasn’t small and I probably didn’t need the side after all, but I’d definitely go back. It’s obviously popular as a lot of people were saying both inside and out, with and without dogs. My only tip would be to time it right, as there isn’t much parking, so get there early or late and be respectful on parking as it’s a tight road/bend!

Overpriced. I don’t usually review restaurant but having very recent visited the Masons arms I feel compelled to summarise my experience. In terms of location, ambiance, food and experience there was certainly nothing wrong with the Masons Arms but in my view the food is in general overpriced for what you get. I think a fair price would be approximately £3-4 less per main course. There is equally nice food available within a short distance of this pub within only a few miles of strawberry bank. It could be that strawberry bank is becoming a little microenvironment commending high prices due to proximity to the punch bowl etc, but please be are of this is you live in the area and know where to go for alternatives.

Thank you for such a fantastic weekend! Our second time at The Masons Arms, but it won’t be our last. The rooms are gorgeous, food delicious and staff are just lovely!

A great traditional pub to end our very enjoyable walk. We stopped and had a few pints in this very quaint pub. The staff are very friendly and didn’t mind us entering with walking boots on. We sat by the fire and just loved it

Always great here. The beer, the food, the pub, the rooms, the location, everything. Been here many times over the years and will continue to visit.

We continue to love the place, after a slight mix up on the order and getting served a Rump of Lamb instead of the Lamb burger they did their upmost to rectify the situation.Can’t fault them on the service and the ribs, the sauce is not as sweet as it used to be which is a good thing as they could be a bit sickly when eating a large portion to yourself, the meat was falling off the bone and the family were fighting to finish them as they were so delicious.A great selection cask ales and great atmosphere even on a wet and windy storm Eunice weekend.Highly recommended place to eat.

Disgraceful experience in what we used to have down as one of our Top 5 for a Sunday lunch. The manager was so rude and uninviting. This chap I can only assume is on minimum wage and clearly doesn’t give a damn about the business. My wife, 2 year old son and I were treated with absolute disgust when visiting on the 13th Feb. We will most definitely not be eating here again, the place has gone backwards and the food one would associate with a Brewers Fayre type of establishment. Not the place it used to be!

Great service, warm welcome. Very accommodating. Let us try wine and ice cream before ordering. Steak and lamb were slightly over done otherwise it would have been a 5/5

My husband and I went to the masons arms today recommended by another restaurant. Boy was it worth the travel on our way down to Lockerbie.We have to say a big big thanks to Blair {assuming 1 of owners/managers} along with Alaine and Sam for their 5 star treatments today we felt so welcome comfortable and waited on hand and foot :-) you lit up the room and your professionalism and great working relationship shined. We ate a simple lunch {starters} but it was delicious and 10000000% freshly cooked. We look forward to seeing you all again for the world famous "ribs" x x x

Friday night place was packed. They managed to squeeze our reservation in a few days before. After seeing such high praise reviews on here we had such high expectations. Lovely atmosphere when we arrived, cosy wood burning fire in the bar. Very friendly hospitable bar and serving staff. Friendly and polite. One of us ordered the vegetarian lasagna. Looked and tasted good. Homemade, with chips and salad, our table also ordered the butter milk chicken, again no complaints tasty & fresh. The big let down were the steaks, sirloin was “ok”, edible but not much taste. Ribeye not edible, full of fat & gristle. Steaks were cooked medium rare as we requested, we don’t blame the chef, he cooked the steak as requested, the issue was the quality of the meat. Maybe they need to change suppliers. They have a great butchers local to the pub, why don’t they buy top quality local steaks from there instead…. Anyway they were very understanding about the steak complaint and didn’t charge us for the ribeye, so that was fair enough…

Great food, atmosphere and service. There were 5 of us eating, and we were lucky to get a table despite booking two weeks ahead- very helpful waitress squeezed us in. Overall the food was top quality- we had one issue with the steak being over cooked, but the staff were very good at rectify.

Highly recommend the Sunday Lunch here! The best Ive ever had!! Staff really lovely, great menu & cosy surroundings- booking to come back next month for my dads 85th birthday - worth the two hour drive :D

Been here many times but this time brought our children and dogs for a post xmas break with a different feel. All had the most scrumptious food Blair was definitely over accommodating nothing was too much trouble and made us feel so very welcome what a lovely lady and atmosphere to die for. Had a well over due great evening and have booked our return. Happy New year to all and thank you see you shortly much love from Mike, Shell kids and the fluff balls!

We went for a family dinner on Boxing Day. They were seriously understaffed but instead of managing the tables that had booked they shoved us in a converted corridor and forgot about us while serving walk-ins.The starters were nice but that’s about it. The waiter didn’t speak at all, never asked us if we were happy with anything and just said ‘you want pudding menus?’ When he cleared our 50% finished plates. When he brought them no one came to take our order until we went down to ask for the bill. At which point he came up and said ‘do you not want pudding?’. Also drinks that we requested serval times were missed. My lamb was seriously tough (£25) and was a mission to chew through. The chicken supreme (£19) was inedible tough. Very disappointing meal and extremely expensive for the experience overall. Doubt we’ll be going back and we’ll also not be risking the other pubs in the group nearby.

Requested a special table as we have a service dog and shoved in the corner in the bar which wasn't big enough and told there was no other tables as we were the only people in the pub. Food menu was very limited and not seasonal or normal standard to what has been previously and food was cold. Lost its vibe and most certainly it's customer service appeal! Won't be returning soon, until locals start eating there again.

Great food, friendly staff, great beer, open fire. What more could you need. Will definitely return to this gem

Cannot recommend this pub and the people that work there highly enough.We were thoroughly enjoying our stay, then one of our dogs decided to upend our table, complete with drinks and freshly served meals.The lovely people there calmly sorted everything out, making sure that we still had a great evening.The suites are very cosy and the food is delicious and the staff beyond kind.We will definitely be back.If they'll have us!

Fantastic food!!! A must to book (online - super easy) even on a mid week it gets busy but by the looks of things they don't book every table out all the time so they can really focus on good service. We had 2 courses and were absolutley stuffed. The ribs were the best we've ever tried no wonder they call them their famous dish. Both starters and mains were fab and the drinks prices very reasonable... when we're in the area again we will def be back.

We appreciate Helen’s genuine warm welcome, friendly and helpful staff that include Issy, Becca, Amy, Blair, George, Sam and Hayden. Fantastic setting and great food. Always a pleasure to spend time at The Mason Arms.

My girlfriend and I were on the way back from the Gummers How walk (would recommend that too) where we drove past this fantastic establishment, we both had the haddock and chips and I can’t emphasise how good it was. The staff were incredibly welcoming and if we didn’t live 5 hours away we would 100% be coming back every weekend. If you’re passing by or staying in the Lake District then defiantly eat at this pub. Wish I could rate it more than 5 stars.

Unfortunately I have to leave a poor review for one of our favourite places over the last 20+ years … I appreciate staff shortages , but new ones are so rude . You always had too book a table ???? Really !!

Called in after Sunday walk, luckily they’d had a cancellation and managed to fit us in. Staff were helpful and friendly, good menu choice, we had the Sunday roast which was delicious, highly recommend

I've been going to the Masons Arms for over 40 years; it was always the "go to" place with a great atmosphere, great views, food and drink. I know Covid has been a challenge for the hospitality industry but many other places have recovered and offer a great service; Sadly the Masons is now a place to avoid; some unprofessional staff, poor quality over priced food. A booking system which leaves empty tables, a kitchen that only works part time - what was one of the Lake District treasures is now an embarrassment that visitors and locals alike should avoid. What a shame such a great atmospheric pub has declined so far so quickly.

My husband and I booked for dinner earlier this week. We had hoped to dropin for lunch but they weren't taking 'walk-ins' as they had staffing difficulties - but I rang and booked for the next day for dinner.The staff were all very welcoming and friendly and although they had booked us a table in their upstairs restaurant they offered to move us downstairs as they could see I was suffering with a knee injury - which was kind and attentive.The pub is cosy and warm and the atmosphere was convivial.I had the Venison pie which was stuffed full of lovely meat and gravy and my husband had the Wild Boar and Damson sausage which he reported was also delicious. The beer was good and the bar staff knowledgeable about the ales.We didn't' have starters and thank God we didn't as we noticed from the couple sitting next to us that they were enormous!! Looked delicious - but massive!Dogs welcome and treats provided.They also see a few souvenirs which is a nice touchWould heartily recommend it.

What a lovely, cosy place! It was so inviting and a real traditional pub. We sat upstairs and had the soup for starter which was delicious and then the meat and potato pie for main which was probably one of the best pies I’ve had! The quality of the meat was amazing and it was packed with it. The soup was also delicious, you can tell all the food is cooked fresh. I would’ve given 5 stars if the service was a little bit quicker but really cannot complain. I’d definitely go back.

stayed for one night. Food good (burger was a bit dry though and way too much sauce on the ribs) Breakfast excellent. Room was cosy but sleeping area too warm and difficult to sleep. Bed and pillows could have been softer too. Other than that all excellent, great staff and fantastic location.

Visited whilst we were away with the family for a long weekend. As we were a bigger group with a dog, they put us in a side room and it was absolutely perfect. Service was amazing. Food was so tasty and the team couldn’t do enough for us. Would highly recommend visiting. Superb Malbec too!

Some of the earlier reviews seem a bit harsh to my mind. Great staff, lovely food and super venue. Portion sizes to die for and cooked so well

Had the famous ribs still as I remember as a kid but a bit smaller but that’s probably due to me being other. Had ribs with an extra side of thick cut chips which were delicious. Proud to say it’s one of my locals x

Having been a regular at the establishment for many years. It was really sad to see how far standards in food and Customer Service have fallen. The setting is and will always be a great asset. But unfortunately the place is being run on its past reputation. We won’t be back until improvements are made.

We have patronized this pub restaurant for 40 years . It is well off the beaten track ,but it used to be worth it !! What an earth has happened. I know John has been gone awhile ,it has different owners, but it's abysmal . Very grubby ,rubbish service , terrible food. I realise Brexit has had an impact on staff levels , but come on!!! It just needs an energetic manager that can inspire the staff, to put this once great little pub ,back on the map .

Visited some years ago with my wife so expected the same great experience but was bitterly disappointed. The room was extremely dusty and cold, verging on shabby when compared to our last visit. The radiators in the room were not working as was the towel rail in the bathroom and the shower smelly. The window was open at the top and unable to close as seized. The evening meal we were expecting to be as good as our last visit but was very poor by comparison (overcooked and tough, scant selection ) The original owners of individual inns sold to the Robinsons brewery chain and since then we can only assume standards have slipped greatly. As a result we cancelled our second night, need we say more!

We had two evening meals here during our holiday. The first night we were warned that the service might be slow, due to having only one chef, but the food arrived in good time and was very tasty with large portions. On our second visit the food was probably better - a bit more finesse - and the service continued to be friendly and efficient. The bar, where we ate, is quite compact but very characterful. The pub is a bit out of the way but has lovely views from the outdoor area.

I felt really ripped off. I had the chicken & mushroom pie, which by Cumbria standards was tiny and mediocre in taste. In my opinion standards have definitely slipped.

Been coming here for forty years ever since I got my driving licence at 17 and witnessed the change from local inn with the best bottled beers in the north west to gastro-pub with rooms. Except it isn't a gastro pub and the beers have gone to be replaced by a smaller but very good choice of ales well kept.Had burger and chips for sixteen quid. Dry overcooked burger and chips which had obviously been left out and reheated. Probably best part was the cheese and bacon topping. Starter of four small pieces of squid was again overcooked but the salad was tasty enough.Still got the splendid view, would come back again in the summer for a beer but it's now off my list of places to eat.

Six of us had a great meal in a cosy room on a busy weekend night but the service was still friendly and good. The food was excellent and the wines lovely. There were plenty of cushions on the wooden settles which were very much appreciated after a day cycling the hills. Would definitely recommend.

Booked in line as knew it was popular,I had the beef and my wife had the lamb, very tasty service a little slow but overall well pleased, would recommend

Stopped here after a very wet walk. Outside area has heaters which made it very comfortable. The staff were so friendly and the view is spectacular. We wouldn’t hesitate to return

basic and bland nothing special service slow and staff seemed moody and unpleasant would not recommend food was okay but will not be returning

Never Again……Table booked weeks ago for 2:15pm. It’s a 17 minute drive from Windermere. Amy called us at 2:20 to say “you’ve a table booked for 2:15?” Reply “yes we’re 2 minutes away” Amy “the kitchen closes in 5 minutes”. Arrive, shown to table, bench seating. Not comfortable. Amy then tells us loudly “the kitchen closes in 5 minutes, so there’s no time to take a drinks order. Choose your meals, as we need to get the order into the kitchen!” Replies, yes we know this because you phoned us to tell us this, so if you stop talking to us we’ll be able to look at the menu and tell you what we’d like to order” Amy disappears. 12 minutes later, no Amy, no order taken. Walks through to bar area to place order. Waiter says he’ll come through and take out order. Comes through, “would you like any drinks?” Replies, yes we would, but we’re told we could t order drinks until the kitchen had our order….. orders food, can’t order wine as no wine list offered. Waits….. wine list brought. Food arrived. Over seasoned junk….. Pan fried Cumbrian chicken breast with buttered leeks, crispy pancetta, garden peas & wild mushrooms, black garlic puree, spiced carrot jam & red wine jus. Served with a kebab of new potatoes roasted with thyme £18.25. Too salty to eat - doggy bag please. Traditional Fish & Chips £14.50Robinsons ale battered Haddock, hand cut chips, mushy peas & tartare sauce. Served over a napkin…. Which could t be seen until part of it was consumed. Doggie bag is self service. I’d a takeaway container is brought to the table. “Would you like to see the dessert menu?” Reply if the kitchen is still open we would yes please. We order lemons posset and sticky toffee puddings. Waitress returns with salt and pepper pots, setting up the table for evening service - WHILST we were sat there. £130 bill paid - in full. Feedback given when I’d got my parents in the car. I pointed out how rushed and rubbish it all was. That if the kitchen does close at 2:20pm why take 2:15pm bookings? They just blamed it on head office. Home now - dogs won’t eat the doggy bag! Says it all.

Great food, lovely setting and very attentive staff. We hadn’t made a booking, and luckily because it was early (16.30) we were able to get a table for what was a very late lunch, or very early dinner! They were fully booked for dinner, but made us feel very comfortable and welcomed us to a lovely table near the fire. My friend had a fabulous steak pie with an enormous crusty topping, and I went for the lentil Dahl. I was assured it was not too hot or spicy, and fortunately he was right. We decided to share a pudding, sticky toffee what else, and it was delicious. Although a bit tricky to find this little gem it is worth the effort with a trusted sat nav. If you’re in the area don’t pass it by, but remember to book and avoid any disappointment.

The Mason's Arms had been recommended by a friend and I was really looking forward to my meal. I picked the pie which was steak and ale. I found the meat to be tough and generally flavourless. The chips were overcooked.This is pretty simple pub grub so disappointed that it was not delivered well. I've had better pub meals on this trip for a similar or lower cost.

Utterly dismayed and disgusted. Our children missed out on their last day of the holiday because of the atrocious service and standards of this property and it’s management. We booked this last minute and on arrival at around 8:30pm, we all agreed it was lovely for the first five minutes. We discovered a door in our apartment that was unlocked and led into next door’s bedroom containing bunk beds and their personal belongings. We tried to close and secure it but couldn’t. I spoke with the manager who came to look, whilst assuring me that it could be closed , that it should have been fixed and that there was no handle on the other side for the other guests to access our room. Upon inspection he confirmed that there was definitely a handle the other side and that he couldn’t get the door to lock. There was also a hole in the door which would have meant everything could have been heard from either side even if it was secured. We decided that we weren’t comfortable to keep out children in an unsafe environment, so did some looking around and the only availability we could find was nearly £400 for the night which we simply couldn’t afford. We had not choice to set off back home, driving for over two hours, arriving home by nearly midnight with 5 and ten year old in tow. The manager could not have seem less bothered, appeared to have been drinking, and just told us there’s nothing he could do. For the price of this property I think it’s fair to expect that the rooms are secure and checked between bookings to ensure this. It appeared they’d not been cleaned either which was hugely disappointing. The fact that the manager thought there was a even a remote possibility that we would be happy to stay in an insecure room is shocking. Even worse is that if he had been correct that there was no handle on the other side and if he had managed to secure the door, he would have allowed us to stay whilst still having access to the other apartment, with the other guests having no idea that they were being potentially left in a vulnerable position. In summary the surroundings are lovely, the location is great, the building is stunning but the management, attitude, sense, safety and customer service levels are shockingly terrible

We have been lucky enough to enjoy the Masons Arms twice over the last few weeks and cannot fault the food and service. Service was slightly slower than usual but this was due to staff shortages Despite this the service was excellent and the food was its usual outstanding quality. Thank you

We visit each year the area, we can never get into this pub, tried again lots of empty tables outside but sign saying no walk ins, book looked on website dsnt mention a thing you cant just walk in and only booking option was coming up for rooms, find its unfriendly to none locals, lots of tables but dont want your business, we ended up going to the brown horse no problem getting a table there, i even tried ringing but they dont answer the phone !!! Seems shame lots empty tables but dont want your business or money !!!

Staff were excellent and very professional and efficient. The food however was overcooked and not up to the standards we remember pre-pandemic. The menu choice was limited and food seemed pre-prepared. Our food was overcooked with chips rock hard and one small bowl of single vegetable. On previous visits (pre-pandemic) the food choice had much greater variety with menu across pages and trays of vegetables for sharing along with choice of potatoes for example. We understand that times are tough and staff are limited but standards have dropped compared to our regular visits two years ago, whilst prices have increased. Venue position and quality of outside space is still excellent.

We stayed here and celebrated my wife’s birthday, 22nd & 23rd July, during the pandemic…the weather was great..The welcome was warm, straight to the room, strawberry bank, an absolutely superb room. Great outside space which was welcomed middle of the night as it was so warm, everything else was more than adequate.We booked the two nights dinner as the Masons Arms was a bit out of the way, which was great as the cider was on another level so no driving for me, the views were something else & they did FIZZY FRIDAY’S, we love FF’s.The food was great, daily pie superb, very generous portions..the guys worked tirelessly ensuring you were well looked after nothing was to much trouble…Great walks from the hotel, we even walked to a haunt we used to go to the punch bowl, more ciders..Special mention for the breakfast, really did set you up for the dayJohn & Co love your work, we will be back some day….

We have eaten here twice and the food is really good. It's easy to book online and the staff are attentive but not pushy.

Great food - preparation, presentation, taste; recently refurbished clean accommodation, Lyth Cottage is home from home; helpful friendly staff, good range of well kept beers, welcoming fire, dog friendlyGreat views & situation,Seemed quieter than normal ? Due to COVID Reliably consistent for the 12 years we have been coming as a family & as a couple

Place was really busy, yet the two staff working at the front of house were fantastic and so accommodating. Food was great, lovely with our young children and really kind to fetch water for dogs on a hot day. Can thoroughly recommend.

Great relaxed atmosphere and excellent food in this lovely traditional olde worlde pub. We love the restaurant rooms upstairs in the former bedrooms. Great views over the green valley below too. Food was as good as it always is and the staff were very welcoming.

Four of us and dog had dinner here this week. Well worth the drive up some winding country lanes. Very friendly staff and prompt service. Good choice of solid well cooked pub food. Menu is online and we would definitely visit Again.

Pretty pub and nice garden but we had a long wait for cutlery to come (after a reminder) after the food was served so it wasn't hot by the time we could eat.

Enjoyed our meal here. Myself and my husband had the fish and chips and my daughter the chicken nuggets. Staff very friendly especially the landlord who was a fellow baggies fan

Beautiful pub with amazing views over the valley. Friendly welcoming staff. We were 4 adults & 2 children and all the food was fantastic. Would definitely recommend.

Yet another pleasant evening at the Masons Arms, despite being short staffed due to Covid the team still delivered an excellent meal with great service in a pleasant surrounding. Thank you it was appreciated.

Had a fantastic meal for my daughter’s birthday. The staff were so friendly and the food was delicious, thankyou so much.

Friendly staff, great atmosphere, great views, top quality food. Lovely old inn tucked away but not far from Lake Windermere.

Great place to eat. We loved the food, the service and the beautiful view. We booked as a family of 4, quite far in advance. Can see why it is so popular. We had asked for the mains for our two teenage sons (fabulous fish & chips) to be brought with our starters. The staff went out of their way to make sure we had a great experience. Would thoroughly recommend the Masons Arms and would return without hesitation. The sticky toffee pudding is fantastic.

What a great pub.! We stayed locally and couldn't believe our luck when we walked in to find this was our local for the week! Great food, a warm welcome and a truly spectacular view. Couldn't ask for more in a pub.

Previously been to the Masons Arms on Many Occasions. We know it can get very busy so always try and book. Spent over an hour trying to get someone to answer the phone to make a booking. Then turned up at 11:45 to near empty pub to be told we are old doing food if you have booked. Absolutely disgusting customer service.How do you book for food if no one answers the phone?

Such a lovely return to The Masons Arms. We had a great relaxed evening after a busy day at work was much needed. We were greeted at the door and shown straight to our table upstairs.All the staff were extremely pleasant, attentive but not too overbearing. Food came and was delicious and.plentiful, so much so we could not fit in a dessert.There was so much on the menu to choose from I could not decide !All the staff were so cheery and helpful it was great to see especially after the horrors the industry has gone through. Well done.Cant wait to return

Basic standards of food and good manners were sadly absent when we visited this lovely venue. It spoiled our evening

This was not our first stay at the Masons Arms but will be our last.We stayed 2 nights in the Strawberry Bank. The welcome was non existent. The staff in the bar dismissive and rudeAt lunch time on the 15th the drain man arrived to clean the drains. The smell was disgustingOn the morning of our checkout we woke at 7 am to NO water! We were unable to flush the toilet, wash our hands etc. We called the emergency number and they were aware of the situation, I find it appalling they didn't think to take the time to inform their guests. At breakfast it was mentioned in passing that they were waiting on a delivery of water!! The staff found it amusing.We found the whole experience utterly disgusting. We checked out at 10 am, still no water and were charged £485.35, again no apology.We emailed individual Inns. Still waiting for their response. Shocking customer service

Arrived and there was an empty table. Asked if we could have it only to be told have you booked as we are fully booked. Rubbish

Wonderful find, great food, glorious views and excellent service. Best meal of our holiday, simple menu but all delicious. Generous portion of smoked salmon pate to start, which was very tasty followed by a wonderful steak pie. My husband had squid followed by really good local rump of lamb. Catered for dairy allergy and we enjoyed a very good bottle of malbec. Would highly recommend a meal here

The food is superb - especially the Lamb. Great for a summer evening with the sunset rising over the stunning view in the outside area. Friendly staff too - would highly recommend

Very friendly and accommodating staff. The pub itself itself and views are amazing with a lovely relaxed atmosphere. Great menu and the food was nice.

Excellent food and very friendly staff. Lovely location with beautiful views. Highly recommend it. Chicken breast was exceptional.

We dined at the masons arms for lunch on Friday 21st May for my mother’s 60th birthday and all I can say is……amazing!! We are holidaying in bowness for the first time since 2 households are allowed to meet and this was our first meal out. We had a beautiful room to ourselves with amazing views, the food was amazing and the staff could not have been better. Nothing was a problem. If my second dining out experience in a year due to covid is as good as that then I will be a very happy man! Hats off to you masons arms! I wish you every success in the future!

After a year + of lockdown, finally an overnight stay after a days fishing in the Lakes. What a superb Pub!Excellent ale, superb food, courteous, attentive staff and a superb manager/host (John)The self contained accommodation was 5 star, the location absolutely breathtaking, if ever there was a best of British pub, this was it. Thanks guys, 2 very happy Lancashire lads

We haven’t been in since the new owners have taken over and before lockdown. But we booked a table and took a walk down with the dog, we were met by a very friendly team who made us feel really welcomed. The food was amazing and so filling. The drinks also went down a treat. A real COVID safe environment the one way system worked really well everyone was spaced out, was a really relaxed atmosphere we can’t wait to go back! (Including the pup!)

We had lunch here when staying in the area. Stunning views and well managed during COVID. The food was excellent and big portions. You couldn’t beat the location in the sunshine :)

For years i have visited TMA. Fathers Day, Birthdays, Christmas present booked room and weekends away with my wife.40 years all told.Then it happened and our experience in August2020 ended my love affair with the place.Under new management. Change of brewery.We were treated to a weekend away and very much looked forward to our visit.Yes, Covid. Social distancing but this was not the problem.We checked into our room and the first thing my wife said, i want to leave.Spiders webs between the cooker and cupboards full of flies.Dust on the bedhead, lampshades, i could go on.....The Manager was very busy this day due to the lack of staff but she agreed to the cancellation and the drinks we had already had,were courtesy of the house.Totally crestfallen we left our beloved Masons.Please!please!please! Management, get things right for the future.

Amazing views, lovely staff and a wonderfully delicious meal. What more could you want on Christmas day.

Dinner booked for 2 October 2020. Hadn't visited in 20 years. Allocated a table against a wall in main bar which was really for 3 and unsuitable for 2. Felt an earlier group of 3 had rejected it as they were dining in a bay window at at table for 2. Food was standard pub food fare. Service good. But decoration and ornaments very dated; could do with a refurb which includes removing copious wiring tacked to the walls. Just felt the Mason's Arms hasn't moved on with its market leading competitors

A wonderful pub in wonderful surrondings. 1st day spent walking locally which was great, especially Gummer's How. 2nd day went up to the Keswick area which was an easy drive. Evenings spent in the bar next to a roaring fire eating very good food and enjoying excellent wine and beers. Very dog friendly! Breakfast in the bar was enjoyable. Great room split on 2 levels.

Amazing evening for our daughters 18th and thankfully unchanged for the passed 25, or more years. Still magical. Service and food to an impeccable standard. Felt extremely safe in the current times. Thanks to all the team, we would give you 10 stars if we could.

Me and My partner visited earlier that day for a drink and said to a lady and gentlemen called Sam and Helen that we really wanted to come for dinner but we told they was fully booked but would try and accommodate and they did that exactly was told there was a time available for us as they managed to do a little move around and we explained we really wanted a table next to the fire and was told by Sam he would do best to try and get this for us . Then phoned and said he had managed to get us the table we wanted so they had both gone above and beyond couldn’t have asked for me . Soon as we got there the service we received all night was on point and the food was just delicious!!!! Couldn’t recommend this place anymore will definitely be returning. Well done Team !!! XI had Cheese and Onion pie and my partner had Wildbore and Damson Sausage and the Sticky Toffee pudding was like non you had tried before .

The wrong order was taken for my partner, so, by the time that was rectified, I had finished my course. My (very expensive) steak was tiny and chewy- I cut about a quarter of it out. Thanks to putting damp logs on the fire, everyone left with stinking clothes, like the pre-smoking ban days. Very disappointing.

We had dinner. We sat upstairs and it was wonderful. We were really well looked after. I was surprised that the Telegraph Chateauneuf was such reasonable price. Fab food too.

Went for dinner last night with my husband and little boy. We were seated upstairs in a large room with one other table. Although we were away from the main bar area we were certainly not forgotten about service wise. Attentive and unfussy servive. My starter of satay chicken with mango chutney was sublime and my cheese pie with potatoes and vegetables was delicious but extremely filling. None of us had room for pudding as the portions are large. We all enjoyed out meals and would definately eat here again. There are lots of dishes on the menu we would like to try.

We booked lunch at The Masons Arms and had a great meal. We enjoyed soup, burgers and a ciabatta sandwich in an environment that get cosy and safely compliant. A great option and we’d happily return if we were in the area.

Mi marido y yo acabamos de regresar de una estancia completamente agradable en Masons Arms. Nuestra habitación era preciosa y las cenas y los desayunos eran de primera clase. ! El personal fue extremadamente servicial y eficiente a pesar de tener que trabajar con la situación actual.He querido quedarme aquí durante bastante tiempo y no me decepcionó.Sin duda volveremos en un futuro próximo. Nuestro breve descanso fue justo lo que se necesitaba.

Disfrutamos de una comida abundante después de caminar por Wainwright's en este increíble pub local con una acogedora chimenea. El entrante de morcilla era delicioso, sin embargo, lo suficiente para 2 de nosotros para compartir. Seguimos con el pastel del día: un delicioso pastel de pollo, panceta y cebolla blanca con papas fritas y guisantes. Uno de nuestro grupo pidió el venado que estaba un poco cocido, sin embargo, esto no pudo restar valor a una gran comida en general. ¡Asegúrese de dejar espacio para el delicioso pudín de caramelo pegajoso!

Al alojarse en la zona y reservar para la cena, el servicio fue un poco lento y tuve que esperar bastante tiempo para pedir bebidas y luego esperar de nuevo para pedir comida. La comida era muy buena, PERO tan pronto como apareció en la mesa también lo hizo una docena de moscas que, sinceramente, estropearon la comida por completo. Debido a que el servicio fue lento, nuestros platos sucios no se quitaron muy rápidamente, lo que aumentó el problema de las moscas. Es una pena porque los alrededores son geniales con un ambiente relajante y encantador. Mencioné las moscas, pero me dijeron que estaban al tanto, pero estaban limitadas en lo que se podía hacer, desafortunadamente eso me desanimaría de volver.

He parado aquí muchas veces, ya que siempre he disfrutado de la comida y de estar lejos de las ciudades turísticas a pocos kilómetros de distancia. Disfrutamos del almuerzo, hacía frío afuera, así que tuvimos que sentarnos adentro y nos llevaron a una pequeña habitación sin características y sin ambiente, pero la planta baja del pub es muy pequeña y no teníamos reserva, así que no pudimos quejarnos. Teníamos la hamburguesa, el schnitzel ligeramente seco y una copa de vino decente. Quizás no 5/5 esta vez, pero sigue siendo bueno.

Algunas personas me recomendaron que viniera aquí, así que lo reservé para el cumpleaños de mi pareja y teníamos muchas ganas de hacerlo. Reservé la suite Strawberry Bank y, sinceramente, la habitación era hermosa, sin embargo, nunca había visto tantas moscas. La habitación estaba llena de ellos (grandes botellas azules) la cama estaba cubierta, conté al menos 26 en un momento. Mi compañero fue y pidió un poco de aerosol que proporcionaron, pero se necesitó casi una lata llena para deshacernos de la mayoría de ellos y luego tuvimos que quedarnos afuera por un tiempo ya que no se podía respirar por el aerosol para moscas.La comida más tarde fue deliciosa, y no me puedo quejar de la comida, sin embargo, nuevamente pululaban mis moscas y estaban por toda la comida. También estábamos apretujados en un rincón de la mesa más pequeña. Al irme, le mencioné todo esto a un miembro del personal que simplemente dijo que se debía a que los granjeros esparcían estiércol. . por lo que tienen muchas moscas. Pero, sinceramente, estaban por todas partes y realmente nos desanimó. Tan decepcionado como tenía muchas ganas de nuestro primer fin de semana fuera del año.