The Marmor Grill in City of London, Westminster

Worst Srvice I have experienced in years. We ate dinner there two times during our stay nearby. The main dining room is closed, but the full menu was available in the bar. On night two after waiting 35 minutes just to get drinks I complained to the supervisor, the service did not improve. I gave them two stars only because the food was fair.

Booked a table by phone or so we thought but on arrival nobody knew about us. A table was given to us but then we had to move three times. Had a pre purchased voucher for 3 courses which threw the staff completely. One guy served us well but it was as though the right hand didn't know what the left hand was doing. Portions far too big if hoping to make a profit. Food was OK but would not return. This was our second visit recently but sadly never again. For your own sake get your house in order.

Stayed at the Thistle Marble Arch with my mother. The most important part for me is breakfast, and SOUMIA at The Grill made sure we ate well, excellent service, by her especially, highly recommended!

Gran sala de conferencias y servicio en el AMBA Hotel Marble Arch. El personal de M&E Aron y él siempre son muy serviciales, profesionales y atentos en particular, muchas gracias a Aron, Sylvia, Simone, Darwin, Neeraj por el excelente servicio. Gran comunicación con el gerente de ventas de Jerusalén y su personal siempre muy servicial, profesional y atento. ¡Muchas gracias a Jerusalén! Muchas gracias a Daniela y Sendeq. Muy buena comida, merienda y excelente servicio en el bar, café y restaurante. Gracias al personal de conserjería siempre muy útil.

Vine aquí para usar un cupón de Groupon que ofrece bistec y papas fritas más una botella de vino para dos. Tengo que decir que fue una excelente relación calidad-precio. Tuve chuletón y mi madre tenía solomillo cocido medio. Ambos vinieron con papas fritas, tomate, champiñones al ajillo y ensalada, además de una selección de salsa. El vino tinto estaba por encima de la media y el personal muy agradable y amable. El restaurante en sí era amplio y confortable. El nivel de servicio fue excelente. Definitivamente vendría aquí de nuevo.

Had the most amazing experience. Thanks to the restaurant team. Margareta, Kaan, Kevin, Timea and Andrei.

Wonderful place, comfortable and clean, steak and other meals were amazing, and friendly delicate staff. This made my evening very romantic and relaxing after my hard work day. Definetely recommend!

We have had dinner at The Grill several times and decided to return after receiving a marketing email promoting a set fixed price festive meal. Arriving at the hotel exhausted after last minute Christmas shopping we had a drink in the bar before dinner. The bar is always a welcoming oasis of calm after the bustle of Oxford Street and we enjoyed a glass whilst watching the crowds from the high stalls by the window. We then went into the Grill restaurant and as always were met by charming and very welcoming staff. The restaurant is clean and comfortable and tables not too close together as so many restaurants tend to cram you in. Our waitress was friendly and attentive and checked in on us regularly. The menu, bearing in mind it was a set fixed price offered some lovely options. We were surprised by the generous portion size and everything was cooked to perfection. We have always been well looked after in this restaurant and enjoyed our meals. Will return to enjoy again.

Food was OK except the salmon salad - hardly any salmon. Staff were polite. Restaurant wasn't very busy on the Sunday lunch time.

Always eat here (or order to the room) and i've not had a bad meal yet. Ribeye steak was cooked to perfection (medium rare) and was so tasty along with the fries. Burgers have always been nice and juicy and breakfasts, well, no complaints anywhere. Staff are very helpful and attentive.

We had the privilege to celebrate our colleague long service at your hotel. You have all made her day extremely wonderful. The F&B Director was there to meet and greet our Queen he also gave us Prosecco on arrival. Amazing gesture. I want to relay my gratitude for everything that was done by your team to make Isabella celebrations a success.  She was very happy and grateful for your hospitality and attention to detail from all the staff. The food was fantastic please relay our thanks to chef Peter and his team. The head chef Samir also came out to congratulate our Queen. Thank you all very much. We want to highlight some amazing people who help to make the night a success.  The bar staff Mehmet, Andrei was very efficient and friendly. Timea and his team Benjamin,  Naomi and Denisa was very welcoming engaging and friendly.  Thank you for the beautiful cake.This was a wonderful surprise and highly appreciated Thank you again for a very enjoyable evening.

We stayed at Amba hotel for my sisters 40th birthday. We had a wonderful afternoon tea with Prosecco in the grill. Catia who greeted us was so friendly and nothing was too much trouble. A lovely experience

Every single detail of my order was wrong, the sauce, the meat. The service was horrible, they never went to my table to check on us, and I'm not a complicated customer, I just didn't have water on my table. My side plate never arrived... Would never come back.

We have visited the Grill Restaurant at this hotel on a number of occasions and it has always been excellenbt especially when Andreea was overseeing the floor. Unfortunately, on our recent visit which was last Wednesday, 9th Oct, there appeared to be problems from making the booking to settling the account. We had just returned to the UK on the Tuesday and thought we would visit the restaurant for lunch. I phoned only to be left holding and listening to all the hotel promotions for at least 10 minutes. In the end I cut off and thought I would give the hotel another go and got the same operator. Before she tried to put me through, I stopped her and stressed that I had been holding on with nobody answering the phone. She suggested that she would get someone to phone me but I enquired why she could not take a messge for a reservation. In the end she took the details and said somebody would phone me to confirm. This never happened. We arrived at the time i.e. 12.30 hoping to have table 7 which I had requested and as nobody else was in the restaurant at that time we were directed to that table. I did query whether we had been booked in but I never got a straight answer. We ordered our meals and I requested bread for the Salmon starter. When the bread arrived it could not be broken, it was salid and stale. With our mains we both upgraded to Fillet but mine had fat around one side and eating was tough - disappointing. We ordered two Irish Coffees but when they arrived yoiu could not taste any liqueur as the coffee had over-powered the spirit. When it came to settling the bill the waiter came to our table with a card machine to undertake the transaction but for one reason or another, it would not process. He then tried other hand machines in the restaurant but they all failed. It was then mentiolned that they had incurred problems the day before with the machines and that the transaction would have to be transferred to the Reception area outsided the restaurant. This was processed without any problem. This was a disappointing experience compared to our previous visits to this restaurant but we will probably try on a further occasion..

The hotel is beautiful but there is no depth to it. I only visited the hotel for the restuarant and was completely disappointed. I ordered pasta and asked for cheese which never came, they didn’t ask if we wanted a drink; we had to tell them. The service was mediocre (not too fast, not too slow), the raspberry cheesecake did not taste like raspberry (just tasted like a regular cheesecake). Overall I was not impressed and can only wonder what the actual hotel will be like

This was a late afternoon visit. I chose a sirloin steak meal, with chunky chips, red wine sauce, roasted vine tomatoes and watercress. The presentation was very good and cooked just right, tasted delicious. With a bottle of house red wine which complimented the meal well. The service was very good and friendly. All in all a very good experience.

Steaks were delicious. Service excellent highly recommend. Don't use Groupon voucher if you don't want to be embarrassed as usual their bar code would not open easily. Call hotel direct for same deal and save the grief

Tyvärr är maten inte det man hoppas på. Vi åt hamburgare och det var den torraste vi fått under en veckas resa i Storbritanien. När vi påpekade det för personalen var en beklagande blick allt vi fick. Personalen var mer intresserad av att hälsa på en gammal kollega på besök än att serva gästerna. Fler än vi klagade på samma sak.

We were using a Travelzoo voucher so £35 was great value for good sized steak and chips with a bottle of house red. Although it was a tasty steak it was not cooked as ordered so parts of ‘medium rare steak’ didn’t even look pink. The waiter was very apologetic. Staff were friendly. Not surprised the restaurant didn’t have many customers as the setting is lack-lustre and full price menu expensive.

We had dinner, breakfast and lunch at the Amba. The food was beautiful. We ordered steak for dinner. It was cooked to perfection

So ..my wife and I eat out a lot for steak dinners ...Zelmans...Gaucho...Not dropping names but got to say the Sirloin here destroys Gaucho all day long.The staff... OKTAY, DENISSA AND MEMHET are a really hospitable team...Would we come again?..Damn right We would. And would definitely recommend to others !!..

Dining in this restaurant has been delightful. Gosia, the chef of omelettes is very welcoming and friendly. Most importantly, her omelettes are very tasty. ‘ 100% would recommend you visit her!

Ina, the chef who does the omelettes did an incredibly great job. They were delightful and delicious, would recommend!

El servicio fue muy pobre en general. Los entrantes eran agradables al igual que los platos principales, sin embargo mi postre de pudín de toffee pegajoso se servía frío por alguna razón. Además, hacía mucho frío en el restaurante y tocaban villancicos en julio. ¡Por mucho que me guste Rudolph, el reno de nariz roja! ! Tal vez estaban tratando de hacer que se sintiera como el invierno lol

2 of us went there in May, and then 6 of us went in July. Great experiences both time. Very good bubbly and patisseries, better than many afternoon tea places we went to. Scones are good, too. Very pleasant services.

We took advantage of a Groupon offer of a steak meal for 2 + wine for £38.50 - so please bare that in mind while reading this review.

Nos alojamos en Amba y probamos el Grill para cenar una vez.

Logeant à l’hôtel Amba, nous avons voulu tester leur restaurant. Nous avions dans notre chambre la carte du grill, qui affichait que des plats orientaux, et habitués de la cuisine libanaise, nous pensions y retrouver toutes ses saveurs... car c’était la carte typique du restaurant libanais. Après avoir dû changer de place à cause d’une climatisation bien trop fraîche on nous amène la carte : occidentale. Nous demandons pourquoi la carte des chambres n’est pas présente, pas de réponse mais on nous l’amène quand même (je crois que l’hôtel étant composé à 90% de clients orientaux ils ne donnent pas systématiquement la carte aux occidentaux). Bref, les plats sont arrivés mais sans les saveurs libanaises attendues (par erreur de notre part qui nous nous attendions à un repas libanais). Je dirais que c’était un mélange de cuisine turc et d’autre choses... d’où notre déception et la mauvaise note attribuée. Peut-être qu’avec la carte normale notre note aurait été plus haute. Au final cher et une déception gustative... dommage

We had celebrate birthday in the restaurant , team are amazing, very help full Special thank you for Timea and Kat from reception, they organise a surprise birthday plate for my friends . The tables right inside have a lovely view of oxford street!

الفندق ممتاز للعائله بشرط الغرفه الكنغ ديلوكس ٢٧ متر،، كل شي من حواليك قريب. احجز وانت مرتاح ديلوكس كينغ

Cosy restaurant. Very helpful staff despite how busy it can get. The decor is welcoming and so are the staff. The tables right inside have a lovely view of oxford street!

We were staying at the hotel so tried the Grill. No need to book and we were shown to a table quickly. I would have preferred to order drinks when shown to the table but this did not happen. A bit slow to get menus and then a bit fast to take the order. Food came in good time but quite slow with bill (in fact we stood up to go which baffled our server as we had not had the bill). A lot of the enjoyment of a meal is about timing and you do not want to feel rushed but nor do you want to be sitting around waiting for something to happen. A little thought about pacing of a meal would add a lot to the experience.

I have my breakfast here during my stay at Amba Marble Arch. The breakfast crew go about their duties with such efficiency. And even though there are days with a lot of crowd, they still are able to serve you with a smile.

Pedimos un poco de cordero y pollo. El pollo estaba crudo y obtuvimos un nuevo plato, pero aún así estaba crudo. No era comestible y sangriento. Aún así tuvimos que pagar el precio completo, y esta no fue una buena experiencia. El plato de pollo llegó unos 30 minutos después del otro plato principal. No vale la pena el precio.

Fuimos al hotel Amba con un cupón de Groupon para bistec y vino para celebrar nuestro aniversario de bodas de Sapphire y no nos decepcionó. Obviamente, The Grill está bien configurado para lidiar con los cupones de Groupon, ya que se ha preparado un menú impreso inteligente que explicaba el precio ofrecido y cuánto costaría cualquier extra, aliviando la preocupación que a veces acompaña a las ofertas en restaurantes caros. Ambos elegimos el bistec de costilla y el vino tinto Malbec. Ambos eran buenos y el bistec y las patatas fritas opcionales eran abundantes. El servicio del personal multinacional fue agradable y eficiente, con una sorpresa muy agradable al final de la comida cuando nos dieron un plato dulce helado con el aniversario de bodas de la cocina, un toque muy agradable.

We had a brilliant dinner here for our 4th anniversary, our server Iveta accompanied by Stephan was amazing and provided great service. They surprised us with a complimentary desert for our anniversary which made the dinner feel just that bit more special. Will be back again

אכלנו ארוחות בוקר במסעדה ובערב פעמיים נכנסנו לארוחת ערב. נהנינו מאוד מהאוכל. היה טעים ומוגש יפה. השירות היה טוב ומחוייך . זו מסעדה שנעים לשבת בה מרווחת מאוד.

We had afternoon tea at the Amba Hotel, it was good value and very well presented, and good value for money.

Nuestro servidor, Andrea fue simplemente encantador, y muy atento, un crédito para el hotel! Teníamos un vale para vino, carne y papas fritas con Groupon. El vino, un Malbec estaba delicioso, el bistec estaba bien, pero todo estaba bastante frío, y la salsa de pimienta era mala. Sin embargo, para 36 supongo que todavía era un buen valor.

Food were cold, service was slow, although one waitress was very friendly. Limited choice of menu and quite expensive

Second visit to The Grill this time to celebrate my wife's birthday. Staff in the restaurant were, as before, exceptional. Special thanks to Matthew, the head waiter and the others who served us - Stefan, Andrea and Jay - who were all friendly and accommodating. The meal of steak, chips pepper sauce and bottle of wine was absolutely delicious. On mentioning to Matthew that it was my wife's birthday and that was why we were here, he surprised us by bringing out a small birthday cake which really finished off a lovely evening - they also sang Happy Birthday to her. Great evening, will be returning. Thank you all.

The service and ambiance was very good and waiters very attentive. We spoke to Yassen and apologised for being at our table for so long stating that we had just got engaged and had a lot to discuss. They said it was not a problem. Five minutes later they came out with a desert iced with "congratulations" specially for us. What a lovely gesture and quite unexpected. Thank you very much. Will definitely return.

My friend and I were booked in for afternoon tea for her Birthday treat. On arrival it seemed the waiter was put out having to stop what he was doing (resetting tables) and seat us. The table was not ready and he had to drag chairs across. In time we ordered our tea and fizz. We then waited and hour for our food. We reminded them when ordereding the tea of our dietary requirements which was not hard, no butter or cheese. When the sandwiches came the waiter had a second plate of sandwiches which we asked about. He said I don’t know and took them away. We had to call another waitress who took our sandwiches away to check, she returned with them advising mayonnaise had been put in them. Sadly the sandwiches were drying out. Suddenly the male waitier came and whisked away our clotted cream saying it was butter which it clearly wasn’t. We had to ask for it to be returned. Sadly the scones were not warmed and quite heavy. We regularly go out for Afternoon Tea and will not be recommending The Amba Hotel to our friends.

Using a Groupon deal, I visited this restaurant as a gift for my Dad & I. We enjoyed the steak & bottle of wine for 2, which I think I paid about £28 for (Groupon had a 20% off offer on as well). The service was fantastic, I wasn't sure if there was more than 1 restaurant in the hotel but the lady on front of house was ever so helpful and confirmed we were in the right place! We were quickly seated and our drinks order was taken (we went for the Sauvignon Blanc if you are interested!) The wine was pleasant and sweet. For our meals, we both enjoyed the ribeye steak which was absolutely cooked to perfection. The steak is served with fries, a large mushroom, roasted cherry tomatoes (these are beautiful) as well as your choice of sauce. Unfortunately for us, the sauce was far too watery for our liking, nonetheless, it was still tasty. We also ordered some olives to start - probably the best olives I have ever eaten! I also ordered a side of the lemon & garlic spinach which was delicious, highly recommended. Overall, it was a very pleasant experience, the food is exceptional & so, so worth the money. I would most definitely return.

Went here for an evening meal and was not disappointed. The cured salmon starter was lovely, but please take the brown skin off. The main courses of salmon, lamb, seabass and the special beef stew were excellent. Best of all was the service given by Timea.

Steak was cooked to perfection Service 10/10 Booked again before we left as it was that good. A lovely evening. Thank you very much

Exhausted after long haul flight so it was nice to relax and enjoy a meal at the hotel. Good selection on menu and staff friendly.

We stayed at this hotel and wanted a quick meal before we went to Hyde park. The meal was very tasty and reasonably priced-staff were very attentive and polite.

Steak and chips deal with a bottle of wine between 2. Food was great steak cooked just right. The staff were very attentive . This was our 2nd visit and we will go back again.

I came here for afternoon tea with a really good deal, the food was lovely and really tasty. The cakes were all ones I really liked! And the service was really good as well. Definitely recommend coming here

Definitely I will comeback again. Excellent service specially to our waiter Stefan, good recommendation Ribeye steak and french fries with rosemary and parmesan it is amazing. Friendly atmosphere. Thumbs up. Well done.

We used a Groupon deal for the afternoon tea here and it was lovely. The staff were very attentative without being overly so and they asked if there were any dietary requirements beforehand. As i don't eat ham they brought out a second smoked salmon sandwich instead, which i appreciated greatly rather than getting another veggie option. It was also nice that there were two scones and one of each dessert each rather than the hassle of having to cut everything in half and share. Top-ups on the tea were also provided readily.

I came here with a friend using a voucher for a 3 course meal. Everything was lovely and we had just finished our starter when we were approached by one of the female senior staff. She informed me that I would not be able to use my voucher as it had been redeemed elsewhere. This was not exactly true as it appeared to be a mistake on behalf of another hotel and the booking system.

Given the majority of positive reviews, perhaps they were having an off day when we visited. The scones were incredibly stale and broke into small dry pieces when cut in half. They did bring out new ones quite happily but appear to have solved the issue by microwaving them (my assumption), as they were warm, but soon dried out again as they cooled. The tea was slow to arrive and the darjeeling too bitter to drink - possibly overstewed. However, the sandwiches and cakes were all fresh and tasty and the staff were nice. A shame the other items let it down and marred the experience

Comimos bistec y patatas fritas con una botella de vino aquí y pasé un par de horas sobre la hora del almuerzo. Toda la experiencia fue perfecta: mejor carne (sorprendió), este era perfecto preciosa botella de tinto, personal profesional, excelente servicio y un ambiente relajado. Siempre nos quedamos en Amba Charing Cross y pensamos en probar su hotel hermano para esta comida. Sin duda volveremos para más - próximo viaje en agosto ya se está planificando.

بحطم سكني في فندق امبا فقد جربت الفطور في هذا المطعم

All the staffs were super friendly and helpful. The steak was great and plenty of choices for sides. Would definitely recommend it

Nos lo pasamos tan bien, todo el personal era estupendo y la comida era increíble! ! Volvería para los bollos solo pero no puedo agradecer el personal, especialmente de Yasser suficiente! Llevé a mi madre cuando ella estaba de visita desde Brasil y él era tan encantador! ! Sin duda lo recomiendo! !

Had a groupon voucher for a steak meal with wine. Was not impressed with the wine or the meal at all. Did not seem like a restaurant associated with a 4 star hotel. Felt quite cheap and the waiter was over attentive.

La Amba Hotel está situado en Marble Arch, cerca de las tiendas y del metro.

Bought a wowcher for a 3 course meal and bottle of prosecco and the food was amazing. The starter was huge and the main course and desert were delicious. The service was good and they didn't try to upsell like many restaurants who accept vouchers. Would definitely return.

We went here for tea for 2 for my birthday we went on sat 31st march we had our time booked for 430pm but we arrived early 3:45pm and was seated early. The man at the desk was very polite and seated us but I do have come complaint. we waited to be served no one was coming the place was quite and there was about 5-6 tables at the time waiters came and went and no one served us people came after us and got the tea for 2 still we are seating waiting. In the end it was around 430pmI had to tell the waiter that we had been seated and not given a menus for the tea (they looked shocked as it seem there were different waiters for differ people. ) that’s my only complaint. The staff were good afterwards the food was very nice it lost a star with the communication sorry to say but every thing else was good.

This was my second time to visit for tea, and I thoroughly love the afternoon tea served, there is plenty of space to enjoy tea and have private discussions without being over heard....

We went there for an afternoon tea. The atmosphere looks comfortable and nice. Our biggest surprise was when our waitress brought the sparkling wine and accidentally poured its content over the whole table as well as splashing my friend’s jacket. Then she disappeared without comment...

We had dinner at the Grill in amba Hotel Marble Arch, it was very delicious. I had a cured salmon, sirloin steak and a Eton mess. The service was excellent. We had a great time wil definitely come back.

Horrific service, problems taking our order. 1 main brought out before starter cleared away. Other main totally forgotten about.

He escuchado buenas recomendaciones sobre este restaurante y bar a través de un amigo mío y decidimos venir aquí con mi novio en un bono de groupon.

I met up with a colleague of mine for the first time in a long while, and we chose to meet at the hotel as it was a venue we were both familiar with - we should be, as we both are former employees from when the hotel was part of the Thistle group (yes, that long ago). It was nice to see the new decor and innovative layout of the public areas, so we opted to stay for dinner and sample The Grill restaurant.

Had lovely time, waiters are all so friendly...loved the food...great atmosphere... been twice and loved it. Hope to go again

We visited the restaurant to celebrate our anniversary with our three young adult sons. The food was delicious and served by the delightful, friendly and helpful Andrea and Rachel, in a lovely relaxed and comfortable environment. A thoroughly enjoyable evening

Servicio perfecto, agradable y sabrosa comida. En el mismo restaurante nos tomamos un desayuno agradable, estaba bien organizado, el café estaba delicioso! ! ! Seguro que volveré a visitar el hotel Amba de nuevo.

Adorei o chá da tarde do Amba...tudo estava muito bem preparado e o atendimento foi ótimo!Super recomendo.

We went there with few friends as we were in the area.

Había elegido este restaurante debido a la oferta que tienen con la tarjeta de gusto, no saber qué esperar. Fue un gran acierto! Desde el ambiente de comida y personal simpatía, cumplía todos los requisitos. Sin duda lo recomiendo y no puedo esperar a volver.

Very good breakfast spread. Excellent service.

First, top ratings to Ausra, our server, she was the star of the evening. We had a 9pm booking and yet with the kitchen closing soon, she very patiently let us try several wines before settling on an excellent Malbec. THEN she made sure she got our orders in before closing. And everything came out fine.

We have been visiting The Grill for quite a while now and have always had the most excellent steak lunch, The steak is always cooked to perfection but today for some reason somebody has decided to stop serving a mushroom with the steak and substituted it for a cooked garlic bulb!!!!!!! Why? It ruined a fabulous meal and without the mushroom rather spoiled the meal. Whoever decided to make this change please reconsider and give us back the mushroom. We would also like to state that the staff at The Grill are wonderful - so professional but friendly and always make us feel at home. Apart from the lack of the mushroom we would thoroughly recommend the sirloin steak - wonderful flavour and cooked exactly as we asked for.

Nice breakfast with family at amba hotel nice dinner too but bout dinner if can make it fast bit because bit long for waiting for the dinner but service is great

Chose to eat here as near the new pop up Marble Arch theatre and it offered a tastecard 50% discount.We went straight into main course which arrived about 45 mins after we got to the restaurant. Certainly a good while after we ordered. Interesting that when I got up to find someone to see where it had gone it was on our table within a couple of minutes. It was certainly well over half an hour from when we ordered and maybe longer. My sister’s salmon wasn’t that hot, and her potatoes were cold. My steak, medium, was overdone and quite honestly barely edible, as well as being cold.My sister was told she would need sides and wasn’t told her dish came with potatoes – it certainly was not mentioned on the menu. So a dish of cous cous was ordered for nothing. That was cold, and apparently they serve cold cous cous with hot meals. I was told my steak was cold because I asked for it to be cooked medium and because it was on a wooden platter instead of plate. New one on me.Anyway, the food went back to the kitchen, came back hot. New steak – cooked better this time. The chunky chips were weird - just very hard potato. We didn’t have time for dessert as it had taken so long by this stage we had to go to our show.The ambience is nice, and when they actually came over the staff were friendly. But the fact I had to get up and find someone to chase our dinner, and to get the bill, was not good. The half price discount with the tastecard meant it was very reasonably priced with that, without it I would have felt ripped off. Even with the discount I think you would get a better meal for a similar sum in Prezzo or Cote.I wouldn’t go back there.

We were expecting a much simpler continental breakfast as a park of our room stay, so imagine our surprise to be created with a feast, including made to order omelettes! Great selections of breads, fruit and other hot items. Great table service by Shahlo!!

Delicious cocktails as a start. Follow with an amazing juicy steak with side dish. The bottle of wine that came along with the dinner set was just right. And the service was excellent. It was a great dining experience. Definitely we will going back soon!!

Me and my husband we hade a steak at the grill restaurant and is been fantastic,delicious food and very good service big thanks to yassar that make us feel special excellent service definitely visiting again

Due to heavy rain I stayed at hotel and decided to eat at the grill.I was alone and didn't get much attention. Short menu with not many highlights I'm afraid. Overall quite a average experience.

went here for a steak meal and was ok - service was ok - plenty of staff - drink not that expensive for the type of restaurant it is

I booked this through Groupon for my girlfriends birthday. I had specifically chosen to go there because I could see from there website they have a Josper grill. We ended up having something that looked remotely like seared tuna steak rather than a sirloin chargrilled. It was meant to be medium and was pink all throughout . The outside was pale in colour as if the method used to cook was su vie. I don't believe they have a Josper grill and feel some what cheated . I would have expected a far better marbling of the meat and taste of charcoal from the grill. Think even at the Groupon price is was a rip off.

We were using a Living Social voucher and were delighted by the excellent personal service given; staff were friendly and efficient, paying great attention to detail. We were treated exactly the same as customers without vouchers (not always the case). In particular we would like to thank Marthe and Alex who went out of their way to make our meal special. Our steaks were tender and tasty accompanied by delicious sauces, fries, tomato and huge mushroom. The wine was also good quality. Would definitely recommend.

As the start and end of our UK holiday Amba at Marble Arch was our first and last taste of British hospitality. We were plesently surprised by all concierge and reception staff who were all very friendly and accomidating. Notable mention must go to Shahlo at breakfast who went out of her way to maximise our dining experience.

Attn.: General Manager of Amba Hotel Dear Sir/Madam, I would like to express my gratitude to the staff of Amba Hotel, in particular to Natalia, Ludmila (security) and Sami, who provided to me an enormous support during my stay from 2 to 6 July 2017. Just to give you a little background. During my stay in London, I forgot my backpack with my passport and valuables in a black cab. It took me several days to find my backpack. I ended up in a foreign country with no money and documents. I am writing to you to let you know how impressed and gracious I am with all of your staff (especially those mentioned above). Your staff was so supportive and incredible. They did everything to help me to find my backpack and supported me throughout my stay in your hotel. I really appreciate that. I had a great time staying at Amba Hotel. Even though my stay was disturbed by the incident, I really felt safe and secure knowing that your staff was helping me. I just wanted to let you know how much I valued that effort, and I appreciated everything that your staff did for me. Once again, thank you very much for all the help and support. With best regards,Evgenii Pak

Lunch deal of a 3 course meal with a bottle of wine was very favourable and service was friendly and attentive. The restaurant was very quiet on a weekday afternoon with only a few tables occupied. Starters of chicken terrine and goats chest tart was tasty, but my main dish of pork cutlet was very tough and I had to ask for a steak knife to cut into the meat. This was not easy to cut into ,so had to send for a replacement. Food especially the mains was only average, Desserts of ice cream was satisfactory .Our bottle of white wine was drinkable.

With a work group and everyone thought the food was good. Nice steak with good fries. Service was good. Had cheese for final course which was disappointing, very small pieces and very bland choices. Attentive serving staff. Nothing to complain about and I would eat here again if staying at the Amba Hotel, but I wouldn't make a trip just for the restaurant as it is nothing special.

We had the sirloin and absolutely loved the place, nicely decorated and good food quality. And the service was superb, they went the extra mile to make you feel comfortable. Special thank to Renata, who was really attentive and with useful suggestions.

We were here for dinner and Renata showed the best example of how you should be served in a restaurant. She was really smiley, lovely and always attentive. About the food nothing to say except it was the same as Renata, perfect!

I took my mum for afternoon tea for her birthday. We had a great time, the service was excellent- when I had made the booking I mentioned it was my mums birthday and they brought out cake with a candle for her which was a lovely surprise. We would both come back again.

The staff seem to avoid looking at you when you are trying to get there attention so you can order. It took 5 minutes to even get seated, 15 minutes once seated to get asked if I was ready to order. I wouldn't have minded if it was busy, but there were about 5 customers. I had ordered the moules marinere and I can honestly say I've even better mussels from a supermarket. The mussels were gritty and the white wine sauce was flavourless. Overall, not impressed.

After having spent the afternoon in Hyde Park, we were looking for somewhere to have a bite to eat. Don't be put off the entrance, with escalator (all feels a bit like an airport lounge!), the restaurant has a very different feel. We were a group of four, on the taste card. Renata was a great host to the evening and gave some great recommendations including the mac & cheese side. She even helped us charge our phones, with no hesitation or attitude you can get with some restaurants. Very good value with taste card and great central location. Would most likely come back.

Had lunch with group of old workmates. One of our group had bought vouchers for 3 course meal with a bottle of Prosecco for 2 people for £39. Only 3 choices for each course and did not expect portions to be very generous. How wrong we were. Food was excellent with portions large enough to satisfy those with big appetites. Service was faultless and atmosphere perfect. Planning another lunch later in the year at the same venue

We stayed at the Amba Marble Arch, London for 3 days. We ate at their grill and had Renata as our server. She was wonderful. Very hard working and personable. The food was very good as well. I would recommend this restaurant.

I bought a voucher from wowcher.com for a steak meal for 2 for £29 this included a steak meal for 2 and a glass of wine, The food was fantastic and tasted amazing and although i do not drink wine and crunch my face at the taste i enjoyed it all. Both dishes were cleaned up with nothing left. The staff were very friendly and greeted perfectly. Would probably go again if can get a voucher again as the prices were quite high when i looked at the menu but you do pay for what you get.

It was a real pleasure to spend a few hours at Grill restaurant of Amba Hotel Marble Arch. The food is great and the person responsible, Renata, was very nice. Excellence service.

We stopped here for an early evening bite to eat, before hopping on the tube to the Shepherds Bush Empire. We couldn't have been more Impressed. Beautiful steaks, perfectly cooked, and served with delicious accompaniments. The house wine was of an impressive quality, and the service could not have been better. All the staff were lovely, but in keeping with several other reviews, Renata gets a special mention!Unless you knew it was there, you wouldn't find it, but it is well worth a visit. A great location, handy for anywhere within a mile or so of Marble Arch, and easy access to walk, the bus, and tube. Have a stroll in Hyde Park, maybe, to work up an appetite, or walk off your dinner.We'll be back!