The Mall in East Lindsey

Me and my wife have twice visited this pub after attending away football fixtures Both times it has served a purpose and its quite good value for money but i think its a bit under staffed and on both occasions we had to wait 10 mins at the bar for someone to attend to us and it was not at all busy . On our last visit the waitress made our dessert as the chef had gone home and it was 8.30 on a Saturday night (To be fair it was pretty decent ) All of the staff on our visits have been very friendly and the food comes out on time . The paintings on the wall i think are done by a local artist are for sale . They were still there a year after our first visit so if the artist is reading this i think you might need to put the prices down . I think you overdone the white on Bob Marley's teeth as he looks like he has just come back from Turkey :) We would eat there again if we were in the area .

Called in for a Sunday lunch. Plenty of veg on the plate. Shame the same can't be said about the meat, Had belly pork which consisted of one slice of 50% fat as is the nature of belly pork leaving about two forkfulls of meat. The desert was nice ( sticky toffee pudding) it needed more custard though. When we asked for more custard we were given one miniscule jug with one spoonful of custard between 4 patrons. Shall not bother to go back.

We booked during the week for Sunday lunch for family that were visiting us for the first time. We all sat down with our drinks bought from the bar, we were not allowed to set up a tab (reasoning assumed later on), and waited for some service. After some time we asked for a menu, the girl walking past found us 3 well worn bits of menu and then walked straight off. Again after some time I had to bring one of the girls over to us to ask about the Sunday lunch as there was none on the menu to be told they don't serve Sunday lunch. The website does show a Sunday roast dinner. We still decided to stay and eat as we knew everywhere else would be booked up, so we sat, for nearly an hour without anyone asking whether they could take our orders. We left without another drink or Sunday lunch, guessing that with the service as bad as it was they'd be nervous of people walking out without paying. There didn't appear to be anyone out of their teens there, not that that is an excuse for bad customer service, however these girls need some form of restaurant training. Update the website or at least tell your customers that you don't serve Sunday lunch when you book specifically for that.

Lunch ok Left comfy chairs to sit in windy marquee to listen to advertised singer Jug of Pimm's bought ready to sing along. Football on telly Singer be on eventually!! Probably 7pm not 5pm as advertised

What a bunch of clowns, poor service. No idea what they are doing, hardly anything on the menu. Used to always be busy, now hardly anyone in there.

I would leave zero starts if this was an option! The menu online is entirely false, virtually unrecognisable! The restaurant is run by youngsters who appear to blindly support the chef/management despite the food being inedible. The small bites starters were so small they were almost invisible then the main course which was over cooked chicken burgers with salt and chilli chips that were inedible because they were so heavily salted. We booked a table for 7.30 then went to order and were told the kitchen was closed. When we asked to see the chef about the inedible food we were told the kitchen was closed. Clearly not prepared to accept any responsibility for substandard food and just hoping people visiting this beautiful town will never come back again. Shame on you!

I feel a bit sorry for the team for the other reviews on here. We booked in for a Sunday lunch they were clearly busy and a bit overwhelmed but did explain to us there would be a wait for the food which was fine as we were in no rush. It took around 40 mins but the roast dinner was lovely, lots of meat and nice selection of vegetables. If you are happy to wait and aren’t in a hurry, I highly recommend trying here. The staff were really friendly, even though you could see they were under pressure.

Came for drinks the first day and Sunday dinner the next. Drinks spot on, dinner amazing and the banter was the icing on the cake. Teilan (sorry if that’s spelt wrong) was truly wonderful and we even suggested he do stand up! Go here if you want a good pint, better food and amazing service.

Very tired inside. Seats uncomfortable. Was handed a menu that was “greasy”. Wanted to watch sky sports for golf but tv not on in marquee. Asked for it to be switched on and was told someone would sort it. 20 mins later no one appeared. Service poor. Give it a miss

Ace was a top host, she was very accommodating and was always on hand to top up drinks. She was very friendly and provided great banter to suit the friend group. Give her a raise

Called in on the off chance. Pleasantly surprised. Food was excellent and the service was superb. The server was friendly and

I was amazed today to see one of your staff suffer a genuine panic attack, just stood there sobbing and could not breathe...and it took a customer to deal with the situation! not one member of management came out to see him, just a barmaid came over to tell him he could go home this was mid panic attack it was the last thing he needed at that point...there was no empathy, support or plan in place to support this employee. The customer ended up taking the young man home, when she returned again no one from your establishment checked with her to see if he was okay. You should be ashamed of the lack of support and care you offered your staff member.

We came for lunch and found a good choice of food in pleasant surroundings pity the log burner wasn’t lit but it was warm enough, ordered from the bar a couple of rump steaks with a peppercorn sauce for my wife and Stilton and garlic sauce, the best onion rings very tasty and enjoyable will definitely revisit a very good meal

The Mall, DONT BOTHER, THEY DONT,!! What a shambles. Called in today 17/01/2024 at lunchtime, ordered drinks and food. Drinks arrived eventually ok, that’s as good as it got. When the food turned up 35 minutes after ordering( the place was almost empty, not surprising) first problem, no relish with the 2 Camembert cheeses. Had we not asked we wouldn’t have been told they had run out also both were cold in the centre. So one Camembert was returned to be exchanged for a burger, the other sent back to properly baked (what can l say, I’m a cheese addict). Over half an hour later the burger turned up, long after the other two in our party had finished their meals. No sign of the Camembert. Went to bar and told that reheat the meal had been translated into didn’t want the meal??? WHAT A WAY TO RUN A BUSINESS. BEST SUGGESTION FOR THE MANAGEMENT OR SHOULD IT BE MISMANAGEMENT, IS EITHER GET A GRIP OR BETTER STILL, DO WOODHALL SPA A FAVOUR AND GET OUT OF TOWN,!! Guess what? We will not be going back!

Local pub. Food was good. We had a large group so took a little while to come out but our visit was enjoyable and made better by the great service from the man working there ( sorry I didn’t get his name )

Spent 5 weeks around Woodhall Spa due to a family emergency. We went to the Mall often, sometimes for a drink and sometimes for food. The food was good old fashioned pub fare, nicely cooked and good value. The staff are efficient and friendly. They were very supportive toward us as we were having a bad time. Tealin the manager especial so. Will be going again next time we’re there.

Sat for over 40 mins waiting for a coffee, still sat here now! Rubbish service, find somewhere else. It was busy in the bar, told I hadn’t been forgotten but the wait was ridiculously

Ate here about 6 times this year. Every Time the food has delicious and the staff could not have been nicer. Tonight the hunters chicken was half the size in previous visits but will still return. Dog friendly in the main bar well worth a visit . Can't honestly understand the poor reviews.

We were visiting the area for the evening and I made some effort to research where to go before we arrived. I went for The Mall based on the information on their website, including the photos and what looked like a lovely menu. When we arrived the menu was different and not in a good way! We were the only table on a Thursday evening near Christmas which maybe should have been a sign. The food arrived quite quickly and could only be described as barely adequate. And certainly not worth the money. I ordered a vegan dessert and when it arrived it very clearly wasn’t vegan. Luckily I don’t actually have an allergy to dairy but I could well have done. This was a very expensive mistake.

Booked a table for 9 at 5.30pm because we wanted to eat at a reasonable time due to a small child in our party. Sadly the food did not arrive until gone 7pm! It’s not like they had to prepare some gourmet dishes either as it was all burger/chips meals. The food itself was over cooked, dry and portions were pitiful. The queue for the bar was ridiculous with only one person serving - no table service for food or drinks. Safe to say we won’t be back.

Awful place! The website made it look really nice with an amazing menu. When we arrived we were instantly let down. Told they had no chicken at all. Not even nuggets for the children. We waited 90 minutes for the food to arrive. It was only a Wednesday evening and 2 other tables only. If we hadn’t paid when ordering we would have walked out.

Called in for some food and a drink. The food came nicely prepared and hot. We both enjoyed the meal, very tasty. Cannot fault it. Enjoy are vist.

We had an absolutely beautiful experience here on Saturday, lunch and drinks. Had a por*star martini each which was fruity, sweet and delicious, one of the best we’ve ever had. I had fish and chips and my partner had the battered halloumi, both were cooked just right and so so lovely. Shared a cookie dough which in texture was more like a brownie/cake but so tasty and the ice cream that came with it was really nice. Service was quick, only waited about half hour for the freshly cooked meals. Staff are friendly and hospitable and the prices are so reasonable. Will definitely visit again when back in the area.

Awful! Uninterested, rude staff, extortionate prices, no atmosphere! They clearly rely on holidaymakers who don't care where they go!

Went for lunch at Woodhall Spa today and popped into the Mall pub. On the website it says if you order from the lunch menus you can upgrade your selected meal for an extra £1.00 and it includes an alcoholic or soft drink from a selection. So we decided to ask the waitress about this and she said she will have to ask someone. She came back and said no they don’t do this offer. I said well it’s listed on your website and showed her it on my phone and she said we don’t look at the website sorry So we decided to leave and go somewhere else. Very poor advertising, will not go there again

Beautiful venue set in the countryside town of Woodhall. Great atmosphere, excellent VFM, friendly staff and excellent food. We were also treated to live music, we will definitely be visiting again - highly recommend a visit.

Firstly I came in and everything seemed fine we ordered drinks, when we’re done we seated ourself to the outside table most of our Pepsi maxs were flat so as any normal person we went to take them back, when I went to take the drinks back the staff was saying “well it’s not as I’ve just pored it out of a new bottle as apparently the pumps were broken and they was giving us store brought bottled Pepsi max. I said theses are definitely flat and haven’t got any bubbles in at all, these were my mates drinks what I even tried myself and they didn’t taste right at all. After they took their time and talking to each other one of them said apparently theses are really flat and the other staff member said it can’t be so basically making out am lying. Food was also poor

During our 7 day visit to Woodhall Spa we visited this establishment for lunch. I asked for three drinks, 1/2 john-smiths, double rhubarb & ginger gin, non-alcholic cider. Bar staff, said sorry no john-smiths, no rhubarb & ginger gin, no non-alcholic cider. So, I thought,...

Amazing atmosphere, it was booked at last minute and they went above and beyond for the group. To get 25+ meals out at the same was a mission and the wait time in between wasn't even 5 minutes. The food was amazing and the service....

Attended as a group of thirty meals were fast service was fabulous no complaints at all and staff were all cheerful and polite

Rung at very short notice for a family of 30 spoke to a lovely bloke on the phone who managed to fit us in, all the food was absolutely delicious and the service was amazing,

Fantastic service, gorgeous food, Tealin was great and nothing was too much trouble, will definitely be returning, thank you from the table of 30 x

We have been using The Mall for a number of years. I’m not sure I would return again for the following reasons. Lack of staff serving behind the bar It was lunchtime I would say 12.30pm, a member of staff announced they weren’t serving lite...

A large pub both inside and out. Lovely to out on a summers day. Friendly staff and efficient service. Let down by mediocre food unfortunately. Expected better in such a lovely place.

Woodhall Spa is a lovely small town - the Mall can only be described as a blot on the landscape - it's so out of place here. It's more like a sports bar on the high street. The staff really couldn't be bothered, they couldn't...

Shocking service Poor food And the management had a bad attitude Expensive and poor food quality I Won't be returning

We ordered food here last night. When I went to the bar to order neither of the two bar staff wanted to serve me. One made the other one take my order. I ordered a summer house salad as a main course with chicken and...

I telephoned in advance to book a table as we wanted to take a dog. I was told that we could sit in the sports bar, marquee or garden. We went with the sports bar. After I’d booked I checked the reviews and they weren’t...

Stopped by for a drink with family in the outside seating area. Very awkward ordering at the bar as we had to wait for a couple of young men to finish slagging off customers or other staff or whoever they were mimicking before they would...

The food we had at The Mall was perfectly edible, hot and nicely served. Our dog was also allowed which was very important to us The highlight really was the young barman who was quirkily welcoming & surprisingly efficient!!

Had Sunday lunch at the mall today 16th July 2023 they had run out of quite a few key ingredients-not a good start. What we did have wasn’t great and far too over priced for the quality presented also the service was very slow. Overall...

A lovely dog friendly centrally located pub, great interior and great helpful staff, good food and drinks too. Definitely will be back.

We drove from Lincoln for a date night .. to try something different. I rang to book a table at 3pm but was told I didn't need too. But that had had a busy day so to "bare with them" on arrival the menu was...

Avoid at all costs. Food terrible, Hunters chicken was so overcooked and dry it was inedible, accompanied by what is laughingly called salad, but is a bit of Lettuce 2 triangles of tomato and cucumber, no dressing unless you count the water. Pie was like...

We visited for lunch and sat outside, the staff and service are great but the food is average. The menu isn't great and it's expensive for what you get on the plate. I'm not a great lover of burgers but nothing else on the menu...

Jordyn and kyra went above and beyond to make sure me and my mate was happy! Couldn’t of done anymore for us if they tried! Very bubbly and talkative which is very rare! Overall great experience. 😀

Not sure about the negative reviews already written - dropped in with the in-laws for dinner - they both had bangers & mash, I had the bacon cheeseburger and the other half had a tikka masala.All food was freshly cooked, and came out in ia...

After reading several good reviews we ate here this evening. My husband had steak and chips, which he enjoyed. However, my fish and chips was poor. A small piece of pollock in batter, a very small helping of mushy peas and dried chips, which I...

The food portions were very generous and good quality.The service was efficient,staff friendly and obliging .The restaurant was clean and pleasingly decorated.

After playing golf at Woodhall Spa called on our way back, food was excellent and Amanda and the staff was really courteous and friendly, would recommend visiting if you are passing through Woodhall Spa

Called iin at the Mall after playing golf at Woodhall Spa.. Amanda and her staff very excellent hosts and the food was excellent..Will definitely call again..

I went to the mall with my friends. We got served by a lovely girl called Jordan. She was really friendly and bubbly. She made the experience a 10/10. I would definitely recommend coming to the mall with friends or family.

I went to the mall with my friends and Jordyn who was hosting us was very friendly and made us feel at home.

Such a lovely place to go if you are ever visiting the village. Super for food and drink. We had the Chicken Burger, Chicken Schnitzel, and kids pizza. Everything was freshly cooked and very tasty. Amanda and Loz customer service was fantastic and served us...

Had the chicken burger fantastic staff was excellent Amanda was very professional guy behind the bar was excellent

Unable to use app to order food, bar understaffed, grumpy waitress that begrudges a simple request, no call back to see if we were happy with the food, £14 for lasagna and lettuce and NOTHING else not even chips, I ordered chicken schnitzel and was...

Absolutely shocking food and service and not ever to be repeated. Ordered food costing over £70 for four and what eventually came out after 40 mins was disgusting. The food of three people was completely dry and had obviously been fished out of a hot...

Overcooked steak and lasagne but wait on food appalling.We had an hour and five minutes wait on food

Awful service and awful food, nothing worst than. The beer was ok but expensive, better in the pub down the road. While I am not local, I’d recommend any other establishment in Woodhall.

Staff were excellent and the food was amazing! Booked via the website for a Sunday Roast. Used the book now button under Sunday Roast. When we turned up at 3pm for our much anticipated Easter Sunday Lunch was told that they stop at 3pm! There...

Welcoming, friendly staff. Delicious food with presentation slightly different. Great decor. Dog friendly so great for a pit stop when out and about on a walk

I went on mother's day and was really looking forward to having a nice meal out as we don't eat out that often. Unfortunately the only vegetarian option on the menu was burger and chips this was contrary to the menu online as I always...

Stopped by after visiting the bridal shop nearby. Absolutely incredible environment! It appeared to be a family run business with daughter on front of house. Extremely welcoming, wide menu choice, DELICIOUS FOOD and quick service. The setting is lovely. A must visit if you are...

Ideal if looking for dog friendly .. we chose to stay outside as it was a bright afternoon but there is a covered area with sport on the TV so your covered if the weather changes .. Staff were friendly and helpful .. Sunday lunch...

Lovely meal and helpful staff, very enjoyable lunch, steak cooked to perfection and cookie dough dessert just amazing. Went out of their way for my daughters special requests. Thank you

My experience here was awful, I certainly won’t be returning. Firstly, my one year old daughter needed changing. The changing facilities were in a toilet cubicle in the ladies, the changing table came up to my chin. I’m 5ft so not abnormally short. If my...

Amazing, from the minute we walked through the door, to the minute we left the service was outstanding. Me and the wife wanted somewhere local to eat on Christmas Day as we were staying local to Woodhall and we could not have found a better....

A group of 35 of us had our Christmas dinner here and it couldn't have been better. Great service, accommodating for our dietary requirements, and super helpful. We had our group meal here last year too and I suspect we'll be coming back next year,...

Excellent all round, great welcome, under standing of gluten free for Coeliac not just an intolerance. Very good choice and quality produce. Mange tout Rodney !!

Had a meal in here mid week found it was not over busy but was not worried, food chooses good and came very quick. Not very easy for my old parents to get in as a long walk down a back alley to avoid steps.

Popped in for a cup of coffee to work out about eating with friends the following day, one person serving. Very nice lady. Coffee though smelt stale and tasted awful, took coffee back and politely explained about it, what looked like the cook came out...

Had a lovely Sunday Lunch, staff very welcoming. Lamb shank was delicious, Will certainly return.There were 10 in our party and everyone enjoyed their meals.

We booked for 9people on October2nd . We can’t thank Tealin and his Staff for an excellent meal . They couldn’t do enough for us . We certainly will recommend them and book there again . First class . Family meal

Great location in the centre of wood hall spa, large outside seating area. Staff friendly, quick service. Great to see reasonable prices as well for its location

Nice pub, nice food, nice drinks. Decent service. Over £75 for Four mains and Four drinks ( two of which were Teas and coffees) is way too expensive. We will not be returning.

Always good service. Food is delicious and well presented. Staff attentive and wide choice of drinks.

Called in for a dog friendly pub serving food. Timothy Taylor was a bonus. Quality of said beer was another 🤣. Service excellent, staff friendly. Like most businesses’ in current climate, menu short, but What was available was VERY well cooked and presented. Loved the...

Extremely disappointed. Website has completely different menu than served. No Sunday roasts. Staff not friendly. Would not recommend and come again.

It just keeps going down hill. It's such a shame. We attended on Bank Holiday Monday shortly after it opened. It looks like the staff actually start work at the same time as opening, as nothing is ready. We sat as far away from the...

Would give 0 stars if I could, my friend had arranged this meal and booked it months ago for my birthday, we travelled 17 miles to walk out within 10 minutes, from the moment we approached the bar to inform them that we were here...

I would leave no stars if it were possible. The price is beyond extreme for the terrible service and poor quality food. The food itself was dry and merely edible. Service from start to finish was awful. It feels that children run this establishment. They...

Nice pint of Stella and sat out in the sunshine or under the canvas tent, was going to order some food but only pie on offer wasn’t what I wanted how about offering a nice steak & ale pie as well as the usual one...

Visited this pub on the 22nd July at 7.10. They finish serving food at 7.30pm which is far too early anyway. We (a couple) Went to the bar, there was a queue to order food and drinks. As we stood in queue we looked at...

Well, we started off with great hopes and ordered the following a sandwich of pulled beef with rarebit topping with a choice of bread - farmhouse or sourdough, and a fishfinger sandwich again with choice of farmhouse or sourdough. Visions of sticky pulled beef and...

23 of us visited for an 18th and a 21st celebration whilst on holiday. The staff were so helpful and friendly and considering how many of us there were, food was cooked perfectly! Nothing was too much trouble and would defo return when we’re next...

Very disappointed !!! I was really looking forward for my lunch after work but then this is want i've got ! Served a over cooked and hard Souther fried chicken burger then i sent it back!! Then chef cooked me another one and now served...

Bar staff pleasant ,one member of waiting staff pleasant with a smile the other two not a smile or a welcome between them. The food well where do I start. We had fish and chips with peas. The fish out of a packet dry and...

Woodhall Spa Over priced and disappointing. 838706451 Service good but food very disappointing. Award winning Lincolnshire sausages ruined with a skin like leather served with tasteless mash and bullet like peas. Not recommended. We ate in the restaurant and had to ask for the table...

Ordered online for 12 people, for a 6pm sitting, 22nd June '22. Arrived by 6pm to be told about 20 minute wait. Variety of dishes ordered and these came out 2 or 3 at a time over a 10/20 minute period, meaning some people had...

My Lovely daughters took me for an early Father’s Day meal on 18/6/22. The Bar manager was extremely rude arguing with my daughter who had booked a table. He stated that they did not book out tables and only gave in arguing when my daughter...

We had a fantastic time this evening for a family meal. The guy that served us and taken care of us (maybe the manager) was 10/10 for friendliness, attentiveness and just all round fantastic service! The food was lovely too! Thankyou so much for such...

A Jubilee weekend is not a great time to not have a reservation but the Mall saved us from certain starvation! The automated ordering process seemed a bit cold and Brave New World but the service was highly effective. We got to sit outside in...

We visited tonight to have a family meal. Nicely furnished and good location but terrible service. Only 4 tables occupied inside and similar outside but our meals took over an hour and came out spasmodically after that with the last meal arriving almost 15 mins...

Popped into Sports Bar with wife and dog to watch Europa League Final. Place was quiet but staff were excellent and very friendly and attentive. Food was very good and locals friendly. Will go back on my next visit to area. Recommended.

Really nice pub! Went here on Sunday May 2022 and owner kindly allowed me to use the facilities even though the pub hadnt opened yet! We then stayed for a drink and Sunday roast which was lovely - staff friendly and kind and pets welcomed!...

Came here last Tuesday for a family meal. Whilst on holiday in the area. Had main courses and desserts. All very good. Children's meal of fish fingers and chips looked so nice we all would off ate it. Generous portions. Waited a while for food,...

I’ve not been here for some years. It has had a great and modern refresh. It is bang on trend, with great decor and a good selection of quality produce in the menu. There were supplier issues meaning some items weren’t available but there was...

Staff were friendly and helpful. There wasn’t a lot of food on the menu available however the food we ordered was tasty! Would have been good to have the full menu available. We sat in the outside area which was nicely decorated and had plenty...

We visited tonight and had a lovely meal. The food was delicious and the service superb. Our server Tealin was very knowledgeable about food intolerances as my wife is coeliac. I would highly recommend a visit to The Mall

The new layout and marquee in the beer garden is a nice touch. A good way to satisfy anybody freaking out about sharing air but also a nice place to sit when the suns out. We ate on the patio, the food was there in...