The Mall in Bristol, City of

Really nice pub, good food and drinks. Excellent location. Very cozy indoors and outdoors.

Lovely bar staff and friendly atmosphere, Liam made me an excellent marg!

Great quality food in a timely manner, the service was professional and friendly. Brought my parents here while they were visiting Bristol and they thoroughly enjoyed the experience 👍

The people that work at the Mall - so professional. Great ambience. Good food. Loads of ice in drinks. Dog-friendly

Harry, Oriane, Gerry and the team really looked after us. We had a lovely birthday lunch for a group of 12 and we were really impressed with the food. The pre-ordering option was really useful. Organising the whole thing was really easy and communications were great.

The staff made our team outing very enjoyable and we all enjoyed the food, the atmosphere, drinks and excellent service

Had a Sunday roast - Chef Asa I believe, the roast was delicious and well cooked, went in with my friend on a Sunday and we had a brilliant time, the service was fantastic and the drinks were delish! I will definitely be recommending! 10/10

Amazing staff, lovely place, highly recommend ❤️❤️

Class establishment with banging quiz nights. Especially rated Adam who provided our group with momentous pints and service the whole evening. Shall return 💪

I find it very upsetting how a pub which has a great food offering allows a large table to bring in a takeaway from a local chip shop, after letting a member of staff know about eh situation they said its okay because they come in often and spend a lot of money. Pathetic

Great outdoor space for smoking cigars and food was great.

Nice place to stop and just outside the busy centre

Great spot to stop after a bike ride

Updating my last review because we came back and it’s even better than last time! Lovely to see Harry and his lovely girlfriend are still there and welcoming as ever. The food was amazing (we both had the pie!) and the staff were fab, really looked after us. Especially Gabe who helped us pick the best cocktails. Cheers again guys, we’ll be back again next year 🍹 Previous review: Stumbled across this place while we were in Bristol for a friends wedding. Lovely pub, great food and friendly staff, we had a lovely chat with the manager Harry who was super welcoming and recommended other places to visit. 👌

The Mall gave us a discount voucher after a previous visit which made the meal incredible value for money. The staff were really pleasant and attentive. Enjoyed the atmosphere with European football on. Loved this visit.

Great place! Very busy at times! Food is great! Shops are greats

Love love love the mall and gabe the bartender is beautiful

Top class food and service- very busy Saturday but no issues.

Reasonably priced food but didn't feel it was anything different or exceptional and extortionately priced drinks, 1 pint of lager and 1 large glass of wine cost just under £21 (incidentally it was the end of the bottle of wine and the serving poured didn't go all the way to the top of the measuring cup and yet was still happy to serve as it was... I thought serving a short measure was an illegal practice)... I don't mind paying for an experience but to be blunt there was no atmosphere, the bench seats had lost all their filling/spring and so I felt like a primary school kid needing a cushion and considering the cost of the drinks I'm sure they can afford to fix the leaks and staining around the skylight. Seems to be another place that's relying on it's location rather than what it has to offer itself... if I was taken there blindfolded once inside I could have been at a chain pub at a motorway services, in fact a ball pit and some crayons may have actually improved the experience. Thank god I was with great company!

Oriane was so lovely. Helped us with choosing what vodka to have! Food was 10/10 will definitely be coming back!!! Thank you

I would definitely recommend this place to a friend, such a lovely warm place. Very comfortable seating and loving live music, the food was amazing and Oriane was amazing service and i would definitely come again (as i have multiple times)!!!!!

We had an absolutely amazing afternoon at the pub ! Coming in from a rainy walk we were welcomed to our table being ready before our scheduled time ! Started with a cup of tea and hot chocolate followed by a wonderful roast dinner and some yummy desserts ! Great service full of smiles and attention to detail from Joe and Oriane as well as little touches for our 5 year old with a colouring pack and surprise dessert ! Will be returning !! Thank you for making our Sunday a one to remember !

Great Sunday roast sharing dishes. Also really helpful for someone with an allergy in our party.

Lovely pub with great food and drink. The service from Oriane was amazing. Would definitely come back for their garden!

Only went for a drink and it was lovely. Lots of different nooks and cranny's to sit.

Great pub and lovely beer garden. Served by lovely a guy James! Will be back :)

Very good pub in central Clifton for an excellent Sunday lunch , beef sirloin rare , excellent , half a roast chicken ( very tender and good size) plus slow cooked belly pork all good . Available as a sharing plate for 2 just £ 41 , great value . Wasn’t busy but easy to book a table on line as well . Well worth a visit to reset after a Saturday out . Lime and soda pint £2 Got busier after 1pm .

The food is absolutely brilliant! The staff are lovely and welcoming. Definitely would go here again and recommend to a friend!

Had lovely staff and very tasty food! Good wine selection at a good price too!

I had such a lovely experience with my friends. The staff were very accommodating ! We had delicious food and scoffed everything back. Will definitely recommend to my peers.

James and Adam were incredible, they gave me the most transformative experience

It was Our Eddie’s birthday and he decided he wanted to go for lunch (as well as dinner). We walked up from (the bottom of) Granby Hill where our digs are (don’t ask) and so I wasn’t keen on arguing with Eddie’s choice. He’d booked ahead, but what looks quite a cosy corner bar was sparsely occupied with customers. It was a Tuesday, so hardly a busy day, but the bar staff, just to our side didn’t come to take our order. I don’t mind ordering our food via a QR code, I just didn’t think it was necessary today, but as it wasn’t possible to order wine by the glass, Our Eddie still had to get up to get their attention for a two Proseccos. Still, it was pleasant enough, looking out the window and earwigging on conversations on the other tables, such was the lack of conversation at ours, even on Our Eddie’s birthday. Mind you, one glass of Prosecco in the day and I was giggling the rest of the day. My steak was juicy and his (?) looked lovely, allegedly. We nearly came back, not sure why or what distracted us, but Our Eddie liked it. I think it’s bigger, more tables hidden round the back or somewhere and a garden.

Amzing drinks, food and atmosphere!

James and Adam were great and made the night!

Lovely place with young helpful staffs

The best garden in Bristol, great drinks and great service from Harry!

The Mall is my favourite pub in Clifton. It's in a beautiful spot overlooking Clifton Down and a stones throw away from the suspension bridge. The terrace is a dreamy sun trap with plenty of outside tables, the atmosphere is great as it's primarily a local crowd, the food is really excellent and the beer selection is solid. Finally, a shout-out to Harry and the rest of the staff who make you feel very welcome.

Great bar just on the edge of clifton bridge - nice pub garden! Harry gave us really great service - recommended.

Great little spot, sun trap beer garden and dog friendly.

Lovely lovely pub garden for a nice afternoon in Clifton. Great place for a drink or bite after a walk to the suspension bridge!

We went in on a Saturday lunch time and were surprised to be able to get a table for 6 without a booking, in retrospect, perhaps this should have been a red flag. I used to live in Clifton and came here regularly so we thought we'd got lucky. I was disappointed that they had south African and Swedish cider but nothing local, considering we're in the west country, but that's obviously a minor thing. The major issue was the food. The pub was very quiet and there was no warning of a long wait when we ordered, so after a 45 minute wait, I went to ask for an update. Shortly after, two meals arrived at our table but there was still a wait for the next two, and there were about ten minutes before the salads arrived. The Caesar salad was quite dry but had plenty of chicken, the nachos were cold and the steak was overcooked. We sent the nachos back but not only was the replacement was also cold, it was also lacking some of the toppings, so they went largely uneaten. When someone came to clear the table, I mentioned how disappointed we were and she said she'd seen we had had a long wait (she hadn't come over previously so it seems she noticed, but didn't do anything to remedy the situation). After a while, she came back to offer us coffee or a dessert, but by that point we'd been there so long that our parking was about to run out, so we were unable to take the offer up. When I asked for a refund, we did at least get the money back for the nachos. In general, the staff were friendly but not particularly helpful, and the food was pretty poor.

Always love coming to this lovely pub had food here before which was stunning although we only had a couple of beers staff are friendly welcoming and always happy to help

Granted I was late in the day for a roast, but my veg was sad looking and potatoes clearly deep fried about 3 times, yorkie as hard as a buscuit and everything luke-warm. Beef was actually decent, everything else let it down for an £18 plate.

Nice Sunday roast, nice location near suspension bridge etc. dog friendly and generally friendly.

Didn't have food but looked good nice beers on tap

Updated review 4/5: A representative from The Mall reached out to remedy this issue and I was very impressed with their customer service. They assured me the situation was addressed with staff so it can be avoided for future guests and generously offered a gift voucher for us to have a new experience at one of their affiliate pubs in our area. Thanks again. Initial review 1/5: We came for the Sunday roast. Ordered beef roasts but were disappointed to receive steaks instead. The substitution was not made clear to us at the point of ordering and the entire table agreed we would’ve ordered something else had we known. What’s more, the steaks were poor and overcooked. We realized after leaving that we were charged an elevated price of £25 per meal for their undisclosed substitution of the steak rather than the price of the roast beef we ordered - £18.50. This sneaky overcharge has lead to this public review where we otherwise would’ve taken a quiet loss on the substandard meal. Service was non-existent. We had to get up from the table to order everything at the bar, which also was not made clear to us when we were seated. The whole experience was very disappointing and the overcharge for meals we didn’t want and didn’t order has left us quite angry. Definitely would not recommend.

Fantastic food - went for the pie and the hake. Lovely staff.

Impeccable service from Jack, Josh and Oriane. Roast potatoes the best I've ever tasted. Will definitely be coming here again!0

Oriane, Joe and Jack were my faves ❤️❤️ would recommend any company to book for their company social

Jack, Joe and Oreane were so lovely and provided great service during my company social. Thanks so much!

Always great to be at the Mall, thanks Joe, jack, and Oreane

Oriane, jack and Joe were the best ever

Just had a wander round the shops.

Love the pub, haven't had food here yet but the service and atmosphere is great.

Busy, pleasant, Clifton Inn, with charming staff. Well-worth a visit. Food not tried.

Lovely team! Lovely managers! Always take care of me and my friends when we visit them! They deserve all the best!

We asked for a table away from music loudspeakers. On arrival our host turned down the volume of the music. The Mall really took note of our request.

Just popped in for a final drink of the evening. Lovely and low key. Very chic.

Very expensive for the drinks we had, didn't feel the most welcomed although we probably weren't the clientele they were looking for.

Awesome place! Manager Harold made us feel so welcome! Food great 😊

Amazing, bustling atmosphere. The service was very good and attentive. Props to the chefs for cooking a brilliant meal. Personally had a roast and it was of great quality.

Great food, will highly recommend the Seafood Linguine and the Chicken Bacon Burger. Cozy atmosphere, the garden is an amazing place to hang out with friends especially on a sunny day out. Bar staff and waiters are very kind and welcoming.

The Mall sits at the start of the eponymous Mall in Bristol’s Clifton village district. There are two levels and a garden. My partner and I went for a late lunch on a Saturday and sat in the lower level because the ground floor was fully seated and had a strange smell at the time. Service was pretty busy so I ordered (from the bar) two racks of lamb, a South African merlot (not my fave) and a Malbec (nice). Unfortunately the area and the pub suffers from poor 4G signal. This did not provide us much comfort during the unduly long wait for our food, during which we were only told that one of the lamb dishes was now unavailable ten minutes after ordering. However, our server helpfully suggested we substitute one for a steak and chips with pepper sauce. The food (when it finally came, 45 minutes after ordering) was nice but portions seemed a bit meagre for the price paid.

I came to visit my daughter who is studying in Bristol. We had a great time in this pub. Good little dishes, shared with a good cabernet. We were pleasantly surprised by their “live music night”! We will definitely come back! THANKS.

We just popped in for a quick one and was given 5 minutes to leave straight after serving us drinks, and they were closing earlier than advertised. £14 for two pints, one was non-alcoholic.

Superb Sunday Roast with excellent, attentive service and a lovely ambience. A large group of us were given a function room on the top floor with no extra charge and table service for drinks. Amazing and we will definitely be back.

Great pub with a good atmosphere

The quality of food was amazing and the atmosphere and staff were great we didn’t feel at all rushed out and were there for hours enjoying food and wine

I had the blackberry old fashioned, was really nice and smooth.

Had an absolutely delicious roast. 10/10 recommendation and will be coming again!

Absolutely bloody brilliant, great vibez great food love ya babes zzxxxxx

A gorgeous meal, amazing staff, amazing atmosphere, all around fantastic vibe. 🎀

Such a wonderful place, great food, peoplez. Christmas dinner was mega great. Big love to the mall. !

Fantastic pub, great vibe, great drinks and the staff were lovely!

Really lovely pub with delicious food and great drinks selection. Best in Clifton!

Jacob is amazing… so helpful and knowledgeable… really lovely guy and nothing was too much trouble

We came with two other friends to share a roast, everything was delicious! The lady who served us was really friendly, luckily we were also sat next to the fireplace, so cosy down there... would definitely recommend !

Excellent service. We loved the area reserved for us. Thank you!

Nice pub friendly staff that know the product well, on a very wet day the pub got very Steamy so the door was opened making it very cold. Also expensive for a pint I understand Bristol prices but this is high end.

Good selection of beers and wine. The staff were friendly and helped create the atmosphere. We enjoyed people watching out the window, and sitting in the side area downstairs, unfortunately the garden was a bit too smoky for comfort.

Service was excellent, with a smile. Food was tasty and priced right

Harry was an excellent server and very delightful

We sat in the upstairs bar which was very quiet. The staff were friendly and helpful. My wife had cod & chips which she said was excellent. I had the sausage and mash which was delicious. Two excellent meals, well done to the kitchen staff 👍

Such a lovely place to visit especially on a sunny day! I was served by two lovely staff members called Lara and Frazer who made me feel very welcome. Had a couple of refreshing pints and the delicious seafood linguine. Would recommend!

Very busy when we went but quick service and very tasty food! Definitely get your money’s worth. Highly recommend the plant based burger.

Came for a drink and some food. We were served by a lovely girl called Lara who was super helpful in helping us with dietary requirements, couldn't have been better !

Great atmosphere with a fantastic location in the centre of the village. Joe was the guy serving us and was very helpful in terms of our food and drink choices. And Oriane, made sure everything was going ok for us once we had received our food and drink. Great pub, would recommend to anyone!

Lovely food next to the suspension bridge. Great beers, both on tap and on cask! Oriane and Jacob served us our food and were very helpful. Would recommend!

Good food and very nice service 👍 Rhianon was very helpful and recommended us good beer 👌 We will come again soon 😁

Just stopped here for a couple of drinks before going on to a nearby restaurant. I just love this pub. Old world but great beer

Came here for a light bite and a drink and had a great time! Sat in the beautiful beer garden and seen to by Frazer, Lara and my food cooked by Asa and Mike. Service and Food were incredible, would highly recommend !

Woman behind lower bar rude and unhelpful to both so us on separate occasions when trying to order. Told to order upstairs she was far too busy. Upstairs no wine. Told to go downstairs. I said I am not doing that as woman very rude. Food not so good. Roast potatoes pale white and tasted of oil. Vegetables tasteless Chicken cooked nicely. I am really quite easily pleased so must have been bad. Male waiter pleasant and helpful. Disappointed as you were recommended. Won’t be coming back.

Great pub and delicious food to share with friends and family in Bristol.

Staff were pleasant and present, tables were clean, nice feeling when entering, food was good and ample, no pie though.

Called in one evening while on holiday to have a meal with family. Friendly staff, good service and great food. Would eat there again and happy to recommend.

A proper pub with great location, cosy interior where you can drink well and eat well. Really enjoyable place.

Had a sharer roast, needed a bigger table but staff were very proactive and lovely. I was impressed with the value and the location is great. The staff were all fab!

Food is amazing Excellent staff Friendly atmosphere

amazing pub in the heart of Clifton Village either for drinks or for food, and all the staff are amazing!!

Poncey overpriced Clifton place but decent enough