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4.1

Based on 930 opinions finded in 2 websites

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Nº 628 in 1338 in Nottingham

Nº 102 of 183 Other cuisines in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..tapaschickenpayladybeautiful

comment_iconOpinions

Absolutely brilliant venue and staff! I booked the Neon room on the first floor for a launch party for my debut book and it was the perfect setting, amazing decorations, lighting, atmosphere. Bar round the back that was easy to access for guests to get their drinks. Staff were so lovely! Food was great - everyone had an amazing time. We were about 20 people in total and it was comfortable, not a squeeze at all. Booking was easy, relaying my detailed requirements and needs for the night, it was a great experience too. We were able to move tables around to suit the launch and bring a few decorations of our own/add some balloons. Had a live musician and she had plenty of space and somewhere to plug her PA system in. Would 100% recommend!

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SalomeyD . 2024-09-28

MORE AT TripAdvisor

My Mai Tai didn't seem to have any booze in it. The foam on top was all big ugly bubbles and about 15mm deep. After I'd finished it the glass was full to the brim with ice so it can't have had more than 60-70 ml of mixer. I'd expect to taste the booze. It was without question one of the worst cocktails I've ever had. And £11.50 to boot. The garden is nice, if you like plastic. Plastic grass, plastic lemons, plastic plants. Then you look at the beautiful grass garden next door and wonder how they got it so wrong. Chavtastic.

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greedy_gastronome . 2024-08-31

MORE AT TripAdvisor

The Magic Garden in Nottingham is nothing short of a hidden gem, offering a tranquil oasis amidst the hustle and bustle of the city. The gardens are truly fabulous, with beautifully landscaped areas that invite you to relax and unwind. Whether you’re visiting for a quiet afternoon or an evening out, the atmosphere is nothing short of enchanting. One of the highlights of the visit was the excellent selection of drinks on draft. With Camden Hells and Mahou available, beer lovers will be pleased. The selection complements the garden’s laid-back vibe perfectly, although it's worth noting that the prices are a bit on the higher side. However, given the current economic climate, this seems to be the norm. The staff at The Magic Garden were outstanding, particularly during a Cigar evening hosted by Gauntleys. They were attentive and ensured that all guests were well taken care of, adding to the overall positive experience. Their professionalism and warm service made the evening all the more enjoyable. Overall, The Magic Garden is a fantastic spot for those looking to enjoy a unique and memorable experience in Nottingham. The combination of beautiful surroundings, great drinks, and excellent service makes it a place worth visiting, even if it does come with a slightly higher price tag.

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Stuart Harker . 2024-08-29

MORE AT Google

Friendly staff, great sun trap at the back.

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Helen Holwell . 2024-08-18

MORE AT Google

Food ok but great place, a lot of happy people

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Mark Waddley . 2024-08-17

MORE AT Google

We hosted a gathering of 20 guests at The Magic Garden and had a fantastic experience. Emma from The Magic Garden helped us pre-book our meals, ensuring everything was perfectly timed and delicious, each dish was flavourful and beautifully presented. The ambiance was enchanting, and the staff handled our large group with ease, providing attentive and friendly service. If you're looking for great food in a magical setting, The Magic Garden is a top choice. Highly recommended!

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Amy Roberts . 2024-08-16

MORE AT Google

The garden is beautiful, a great option for sunny days, it is very spacious and comfortable, you can order from your table without having to go to the bar, the staff is very attentive and friendly to the service. Clean bathrooms. They have 2-4-1 on cocktails.

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Melissa Flores . 2024-08-09

MORE AT Google

Place is lovely with a wonderful beer garden.

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Matthew Poulter . 2024-08-05

MORE AT Google

Had the bottomless brunch and had a great time. The food and drinks flowed which were organised by server Fi. She was brilliant, a great time was had by all. Well done.

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Gail S . 2024-08-05

MORE AT TripAdvisor

Had a great time at Magic Garden. Our server was Fi and she was brilliant. She looked after us and joined in with the laughs too. The magician was brilliant as well. Will definitely be going back

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Trip48694112343 . 2024-08-04

MORE AT TripAdvisor

This was our first visit to Magic Garden for a bottomless brunch which was a really enjoyable experience. Prosecco was ready on arrival which was a good start. Our waitress Esme ensured we had everything we needed at all times, keeping cocktails flowing nicely. The magician who came to our table performed some amazing tricks. The tapas portions were filling and gluten free was suitably catered for which was a refreshing change. I would definitely go back.

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Liana K . 2024-08-03

MORE AT TripAdvisor

Lovely setting we only had coffee so no food reviews

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RON COLETTI . 2024-08-03

MORE AT Google

I have been here a few times at various different times of the day - evenings and later afternoon. The place is absolutely lovely, the staff are amazing and the food really well executed. I only wanted a light lunch so ordered chicken wrap; it was Hugh and very tasty. Everything perfectly seasoned. There isn't anything not to like and I haven't even mentioned the building. Just go check it out for yourself, you will not be disappointed.

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d l . 2024-08-01

MORE AT TripAdvisor

Great place for a bite to eat. Staff were welcoming and on hand.

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John . 2024-07-31

MORE AT Google

Great atmosphere, Great cocktails, great food and esmie was amazing. Really enjoyed bottomless brunch, would definitely recommend

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Teresa M . 2024-07-27

MORE AT TripAdvisor

Had a great first brunch experience at Magic Garden. Our hostess Fi made our experience ten fold better. Cannot compliment her enough!

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Kaz S . 2024-07-27

MORE AT TripAdvisor

Lovely afternoon at bottomless brunch. Esmie was legend my cocktails were lovely all of the Prosecco. Give this girl a raise

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Kimberley D . 2024-07-27

MORE AT TripAdvisor

Had an amazing afternoon for a friends birthday and the waitress esmie couldn't do enough for us thank you give this girl a pay rise ❤️

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Becky K . 2024-07-27

MORE AT TripAdvisor

Fantastic experience. Dan was amazing and looked after us really well. Good quality food and plenty of delicious drinks

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Zoe Carter . 2024-07-22

MORE AT Google

Good atmosphere. Decent cider. Didn't eat but enjoyed our drinks

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Tony T . 2024-07-21

MORE AT Google

Ordered drinks via the table QR code and 20 minutes later they still hasn't arrived. When I went to the bar to check, they were sat on the bar. I had to take the tray (of three drinks) back to the table as bar staff showed no interest in bringing them to our table.

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Claire . 2024-07-17

MORE AT Google

I’ve been here a couple of times, this was my first time for a bottomless brunch and I would highly recommend! Absolutely brilliant service ( Thank you Fi, you were an absolute diamond) Prosecco was ready and waiting on the table, welcome drinks came as at on as the party were all present. The food was lovely and served quickly and hot and we weren’t ushered out after our time was up which was a lovely change, we even got Prosecco served before we left the table, will definitely return.

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Helen Whittaker . 2024-07-09

MORE AT Google

Only just found this little Oasis In Nottingham will definitely be returning.

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Darron Tomlinson . 2024-07-07

MORE AT Google

Went for bottomless brunch and was served by Fi (she was amazing and so lovely, definitely kept the drinks flowing). But we were sat in a stairwell away from the main music and atmosphere which tainted it a little. Went into the main garden after which was beautiful. Only reason a star knocked off for service is another waitress was rude throughout the whole experience, rolling her eyes and grimacing when she helped serve our table.

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Danielle Nicholls . 2024-06-30

MORE AT Google

Bottomless brunch, food great, service awful. Slow, surly miserable waitress. Waited ages for drinks. Welcome drink (smoking teapot) only arrived after us asking 3 times for it ( around an hour after we got our table) Warm prosecco..eww. Outside area was nice. Would go just for a few drinks but the brunch wasn't worth the money and that waitress really ruined what should've been a lovely afternoon.

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Claire Health visitor . 2024-06-30

MORE AT Google

Very disappointed. Ok, maybe I'm old but qr code only ordering isn't ideal when the website doesn't render the checkout button. On android. It appeared on iPhone. After that it was a fight to pay requiring an account set up target then just using stored cards. Food choice limited and pricey for what it was. It might be worth it but I bailed without ordering. Going out for food is supposed to be fun, not a fight to order.

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Phil Abbott . 2024-06-15

MORE AT Google

Was an amazing experience Evie was the best hostest

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Chloe Gwillam-Keeton . 2024-06-15

MORE AT Google

Long wait to get a drink only 2 bar staff on a busy day

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Chris Odwyer . 2024-05-23

MORE AT Google

Nipped in for some lunch and a couple of drinks, food was amazing, I had the jerk chicken burger and it was proper nice and the Mrs had the not duck bao buns which were also as good,

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Darren Hawkins . 2024-05-21

MORE AT Google

The food was nice but the service was appalling. Food arrived in dribs and drabs but we weren't given any cutlery beforehand which meant we had to wait to eat it resulting in it going cold. We placed our order on the QR code at the table and my husband had to get up and leave the table twice to chase our drinks. Drinks arrived after we had finished our food, and the order was wrong, we ordered and paid for pints and what came was halves. The waitress went to rectify the order with the bar but took ALL the drinks with her, despite some of them being correct. Ended up coming back with more halves as they had ran out of pint glases.... Shocking organisation and service.

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Claire Hurst . 2024-05-19

MORE AT Google

Nice food, absolutely shocking service.

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Steve Hurst . 2024-05-18

MORE AT Google

We had the bottomless brunch. There was a mix up in the time of our booking so we had to wait an hour. A complimentary drink would have been good as it wasn’t our mix up. The fruity cocktails were lovely. The mojito was nothing like a real mojito. The bar staff didn’t acknowledge us as we stood waiting for ages. A simple I won’t be long would have been good. Our brunch was upstairs and our host was Kathryn with Holly being our waitress. They were superb. Customer service second to none. The Prosecco was free flowing as were the cocktails but we only had one as we’d waited an hour beforehand. The food was ok, nothing special really. But all in all good value. The decor and garden superb. I had emailed about it being my daughter’s birthday and should I bring a cake but never got a response. This sounds negative but we had a lovely time and I’d definitely go back. The magicians were awesome. Thanks Chris.

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Carol Adams . 2024-05-11

MORE AT Google

I played a gig here for a little wine tasting and I loved the vibes haha. Each room has got a different ceiling and it’s so cool. So much work on the aesthetics, very worth it

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George Nash . 2024-04-27

MORE AT Google

Ordered drinks from the table and waited 20minutes. Went to the bar and was told they have “orders stacking up” Waited longer and returned to buy my drinks. Finished our drinks and still waited for the order. Put more staff on or don’t give the option to order from the table. Won’t see me again.

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Josias Engelbrecht . 2024-04-27

MORE AT Google

The bottomless brunch scran is yummy and generous portions, recommend the vegan chicken or cajun fries (coated in seasoning and honey). However the drinks were all very weak cocktails, basically juice, or fizzy prosecco. Instead of getting drunk, we just got full from all the juice and bubbles! If they offered short cocktails or wine for the table that would be so much better.

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Anya Lyons . 2024-04-15

MORE AT Google

Had a great time here at the magic garden, Katherine was a great server, she was very receptive and adhered to the unlimited drink policy. Would attend again.

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samuel kelly . 2024-04-13

MORE AT Google

Katherine was our server and she was lovely! Had the best time with my sister and our partners and the magic will blow you away!!! Have been here before and will definitely come again, may be becoming a regular!!

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TGM Masters . 2024-04-13

MORE AT Google

Really lovely decor, but the food was bad and overpriced. The chicken wrap was dripping with mayonnaise and inedible. The mocktails were overly sweet and all tasted the same. Service was ok, a bit slow.

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Sarah Kendall . 2024-04-11

MORE AT Google

Fi was absolutely incredible! Her service was top tier, her attitude impeccable -the gal is flawless!!!! 🥰 Also both magicians were a fantastic touch and Matthew even incorporated her wedding date into the act! Thanks for making my mates hen do unforgettable!

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Rachel Meijer . 2024-04-06

MORE AT Google

Really enjoyed our bottomless brunch here! The service and food were good, the magician that visited our table actually blew my mind, and the atmosphere was great. Definitely recommend the garlic parmesan fries (not if you're on the pull though ☺️)

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Dionne Soonthornsaratoon . 2024-03-27

MORE AT Google

Nice decor but food was basic and expensive

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Chloe . 2024-03-24

MORE AT Google

Great time at the magic garden for bottomless brunch with my friends. The staff were lovely and a shout out to Fi for making our time as enjoyable as possible. Always making sure we were ok and had everything we needed.

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Millie Murray . 2024-03-18

MORE AT Google

What a beautiful place, absolutely gorgeous interior, many different style rooms. Delicious Sunday lunch for Mothers Day with a very welcome complimentary glass of prosecco. I also had an Expresso Martini which was delicious. The service was friendly and welcoming. The garden is incredible and I'm looking forward to warmer weather to enjoy. Throughly recommend 😊

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Jane Pinder . 2024-03-12

MORE AT Google

I booked the bottomless brunch for my friends & I to celebrate my Birthday. I did this in advance & I asked for the best table in the house, sadly this was two small tables pushed together & located outside the door of the service area, quite disappointing. We sat late as I advised my friend had missed her train & would be late, I was happy to carry on regardless but the maître de suggested & arranged for us to sit 15 mins later at 2pm so she could join us & not miss the beginning for our brunch session, this was appreciated. We were welcomed with 2 x freshly opened bottles of Prosecco on ice at our table & orders were promptly taken for cocktails & food. The service was good as was the food & drinks. Our waitress seemed friendly but it was difficult to tell as she rarely smiled. We struggled for space on our tiny tables as there were 6 of us, not to mentions the drinks, food & 2x wine coolers.

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joloubo . 2024-03-12

MORE AT TripAdvisor

So we have visited this place on previous occasions and never been told bookings only. Tonight this is what the bouncer stated and refused us entry. Did we not meet the minimum requirements for guests to enter Tonight or is this actually the case. Like I said we have been welcomed before. It was disappointing as Tonight was gonna be food menu try night and other cocktails we haven't. For everyone's sake previous book and don't be disappointed.

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Damien Tomlinson . 2024-03-09

MORE AT Google

Had an incredible time at bottomless brunch. Incredible service from Evie she was lovely and took great care of us. Charlie on the bar made lovely drinks with great service.

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Nell S . 2024-03-02

MORE AT TripAdvisor

Bottomless brunch was so good !! Our server Evie was so attentive !! Drinks from Charlie were amazing!! And fi made it the best experience !!

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780esmeg . 2024-03-02

MORE AT TripAdvisor

Charlie and Evie what a treat, from start to finish can’t fault a single thing, will definitely be coming back. Magic garden thank you for such a magical time. M

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Michael M . 2024-03-02

MORE AT TripAdvisor

Had such a great time !! Evie our server was so great and kept us topped up ! And Charlie on the bar was very chatty !! Had such a great bottomless brunch !

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Charlotte C . 2024-03-02

MORE AT TripAdvisor

Beautiful place with good food and drinks!

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Adeeba Nuraina . 2024-02-28

MORE AT Google

Most amazing bottomless brunch with the best magician and the best server Dan who looked after us so well - highly recommend.

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Molly W . 2024-02-24

MORE AT TripAdvisor

Good romantic place .visited this place on valentines 💝 Day, and we had a good time. It lives to its name, Magic Garden. Beautiful decorations inside ,good service, and good food .the only problem is not warm enough inside .

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Mr Reviewer . 2024-02-17

MORE AT Google

My friends and I had a wonderful time at the Magic Garden. The service from Fi was brilliant and the food and drinks were great. The magic was mesmerising, certainly some wow moments that made us scratch our heads! Would highly recommend a visit, very entertaining bottomless brunch.

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richardbV3 . 2024-02-04

MORE AT TripAdvisor

Would highly recommend the brunch experience! Great food (good portions), lovely cocktails and Prosecco, mind boggling magic at the table and great service - thanks Fi! Very attentive and always checking if we needed more drinks. Will definitely be back!

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Claire T . 2024-02-04

MORE AT TripAdvisor

Amazing food, magician made it special and great service from Esme! This is the best bottomless brunch I've ever been to, second time round! Will be back x

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Anna H . 2024-02-03

MORE AT TripAdvisor

Esmee was absolutely amazing. Thanks so much for a fab time! We had an incredible time and super attentive. What a night!

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Agne S . 2024-02-03

MORE AT TripAdvisor

Ben was the star at f the show!!! Made our girly family brunch such a fun, welcoming, catered for meal. We would definitely come back soon!!!

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Lexj83 . 2024-01-27

MORE AT TripAdvisor

A fantastic brunch with unbelievable service. Ben was so courteous and attentive and looked after us so well. The best brunch we’ve been on!

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Katie B . 2024-01-27

MORE AT TripAdvisor

Bottomless brunch was amazing. 2 tapas dishes, loads of prosecco and cocktails. Had a wonderful afternoon. Fi our waitress was brilliant

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Marie W . 2024-01-27

MORE AT TripAdvisor

Had the best time and Fi made the experience she was such a good and considerate host! Really went above and beyond.

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Emma B . 2024-01-13

MORE AT TripAdvisor

The best time for our best pals engagement! Congratulations Kat. Thanks so much to Fi for looking after us 🖤 so attentive and lots of fun. Shout out to Andy the magic magician 🪄

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MarnieSmith8 . 2024-01-13

MORE AT TripAdvisor

Absolutely fabulous bottomless brunch with fun cocktails and delicious tapas! Couldn't recommend more. Was celebrating my hen do and Fi was a wonderful server ✨

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Kateryna Z . 2024-01-13

MORE AT TripAdvisor

Nice venue but they do charge like an angry rhino

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dan crow . 2024-01-04

MORE AT Google

An amazing meal with a wonderful magician for entertainment. Best bottomless brunch I’ve had, made better by the waitress Abbey who couldn’t have done more for us! A super afternoon out! ⭐️

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Kerry B . 2023-12-16

MORE AT TripAdvisor

Fantastic experience. We had the most amazing time. Abbie our waitress was amazing and made our time there fabulous! - will definitely recommend & will be back in the future

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I72WLcarolt . 2023-12-16

MORE AT TripAdvisor

Highly recommend this place. Quality of food was excellent, and service amazing. Had a lovely time

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Jeanette Massey . 2023-12-09

MORE AT Google

A hidden gem! A go-to spot for weekends. I ordered The Classic Flatbread with Cajun Spiced Seasoned Fries. Flavourful and delicious. Presented nicely, perfect for those who love a food photo. Cocktails are worth it too. Both outdoor and indoor spaces have the prettiest decor. Such a vibe! Great for large groups and students. Lovely service, friendly and accommodating staff. All you could ask for. Vegan, vegetarian & gluten-free options are available. Instagram Links: Bar @TheMagicGardenNotts Reviewed by @cesamargaux

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Margaux Sabate . 2023-11-15

MORE AT Google

I’ve been here twice before for bottomless brunches on Saturdays and had the best time so was looking forward for the bottomless supper with my friends. It was however a complete contrast to my previous visits. Had an 8pm booking and took a while to...

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Libby M . 2023-11-13

MORE AT TripAdvisor

Such a lovely place to visit, the best mojito outside of the Carribbean

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Peter Cox . 2023-11-07

MORE AT Google

What a beautiful venue, and Sunday lunchtime staff were fantastic! Totally made our day. Thank you for making us feel so welcome!

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Elaine L . 2023-11-05

MORE AT TripAdvisor

Went on a Saturday at 1.30 pm for bottomless brunch, everything was 1st class. Waitress attentive and really did get as many drinks in our 90 minute time slot. Magician came before the food which was perfect and his magic blew our mind. Food was...

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L1566OLsues . 2023-10-22

MORE AT TripAdvisor

Very nice venue, however waiting 25 minutes for two glasses of wine ordered to the table via the app is no ideal.

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Liam Deane . 2023-10-06

MORE AT Google

Nice enough place but the staff have some serious learning to do. Started ejecting members of a private function for being drunk? That's the idea, that's why it was held in a bar?!

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James Purle . 2023-10-01

MORE AT Google

The venue is nice enough, but the door staff are an absolute shambles. Ejecting people for being drunk at a private function! Absolute joke. It let's the rest of staff down.

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James P . 2023-10-01

MORE AT TripAdvisor

Great little space, however the place was empty (maybe 5-10 people in the entire bar) it took nearly 20 minutes to get drinks for 2 people. They're really good cocktails but could have been a little speedier

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EdenJFermo . 2023-09-29

MORE AT Google

Lovely outside garden. 2 for 1 on cocktails.

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Nick Saint . 2023-09-29

MORE AT Google

Fantastic staff and service. Been a few times recently and the experience is always outstanding. Food and drinks are a great quality and the staff are really helpful and approachable. Thank again

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Richgsq . 2023-09-24

MORE AT TripAdvisor

We had the bottomless brunch - the drinks were flowing which was great. Service was very friendly and attentive. We had a small magic show by Thomas Dixon which was a great addition to the brunch. Food tasted slightly frozen as if it had just been heated up. You can’t order drinks after the last 20 minutes which isn’t ideal, but overall a great brunch

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Paige Jenkins . 2023-09-16

MORE AT Google

A group of 8 of us went for a bottomless brunch last night , the food was really good , it came out extremely fast (we pre ordered) and was generous proportions , the drinks we’re constantly flowing and never had to wait to be...

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suer535 . 2023-09-10

MORE AT TripAdvisor

The service wasn’t great. We only had 4 drinks each for a supposed ‘bottomless brunch’ where we were told we could have as many drinks as we wanted even though we only had our first 25 minutes in after a magician performance. The Prosecco was...

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Shauna C . 2023-09-09

MORE AT TripAdvisor

Lovely beer garden a hidden gem

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Dave Wedge . 2023-09-07

MORE AT Google

Just had a couple of 🍹 cocktails very Good

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David J Brown . 2023-09-03

MORE AT Google

Only digital menus, inflexible service, sealing off the previously natural garden (lawn) - considerable dislike

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Markus Bauer . 2023-09-02

MORE AT Google

A group of 6 of us came for the bottomless Friday. To start the evening was good the food was really nice. For bottomless Friday you get 90 minutes of drinks and your food. However when it came to 10 minutes before our time was...

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Emma B . 2023-09-02

MORE AT TripAdvisor

Lovely food lovely place just a pain in the rear to get to the toilets

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Nettie Pooh . 2023-08-31

MORE AT Google

Just went for a drink before beach it was lovely, really nice garden area.

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Davina Harley . 2023-08-30

MORE AT Google

Not a great selection of beer and service was pretty terrible.

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Bangertree Forest . 2023-08-30

MORE AT Google

Beautiful outdoor seating area for food and drinks. Very Instagramable. Had to order food and drinks via an app that charges 25p. The food and drinks took a long time to come. The waitress kept rushing to take the plate and glasses away before the food was finished which was a shame.

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Kay . 2023-08-28

MORE AT Google

I booked the Palm room last week for a birthday party. The staff I spoke to leading up to the night were very friendly and helpful, and happy to answer all my questions. Having not been to the Magic Garden before, I was a bit...

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rhi_mccabe . 2023-08-20

MORE AT TripAdvisor

Beautiful setting, changes scenery often with different themes. Service was slow and we had to remind them about items, but it was busy as was a Saturday evening. Would go again! Flatbread pizzas and garlic chips were delicious and large portions.

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Sharna Thomas . 2023-08-15

MORE AT Google

Pretty mediocre, had a right long wait for a cocktail (at one point while we were finally being served another staff member cleared our glasses away restarting the process somewhat). Cocktails were super basic, also. Outdoor bit is pretty cool / quite big

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John Callcutt . 2023-08-15

MORE AT Google

Amazing service from Evie!! Lovely girl, service with a smile. Really attentive and on it with the drinks and orders, couldn’t ask for anyone better. Evie was amazing!!

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Fiona Kerrigan . 2023-08-12

MORE AT Google

Came for the first time couple of weeks ago thought it was wonderful. Decided to take the rest of the family today for my sons birthday. Got there at 1pm closed the website states open at 12pm Called, a very terse person informed me they...

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Sightseer32970630458 . 2023-08-10

MORE AT TripAdvisor

having the magicians is a nice touch and he was amazing

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Benjani Greensmith . 2023-08-10

MORE AT Google

Came for the first time couple of weeks ago thought it was wonderful. Decided to take the rest of the family today for my sons birthday. Got there at 1pm closed, the website states open at 12pm. Called, a very terse person informed me they opened at 4pm, I explained the website stayed 12, they replied "oh well when the weather isn't going to be very nice we are allowed to open at 4pm". I explained it was 27 degrees to which they replied "it wasn't forecast,". Is this some sort of joke, I chose today at the beginning of the week because the forecast said hot! I found it an insult to my intelligence be honest. So thank you for making my elderly parents in their 80's for nothing in the heat because like you say you open when you want who cares. Sad really 5 people ranging from 17 to 82 all disappointed and spent elsewhere. .

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Rebecca . 2023-08-10

MORE AT Google

Works do. Food OK. Huge garden. A good space.

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Andy Lane . 2023-08-04

MORE AT Google

We booked the Retro Lounge for our wedding reception, and the experience left a lot to be desired. Whilst guests did enjoy the atmosphere and the selection of drinks available, the staff lack the communication and experience to host an event worthy of a couple's special day. If you chose to host your reception here, be advised that the venue's welcome drink policy involves leaving buckets of subpar Prosecco lying around with flutes for guests to help themselves. None of this was communicated in advance or to guests on the night, leading to confusion as to whether guests COULD help themselves and an extremely cold welcome for arriving guests. Staff were informed on the night by myself and other guests, but ultimately seemed confused as to what they should have been doing. The food was adequate, but it is my opinion that low ticket items were served at the expense of high ticket items, leading to a very uneven spread which lacked variety. The venue claims otherwise. In addition, despite being agreed upon ahead of time, food was not labelled to indicate allergy, dietary or religious requirements, which is simply unacceptable. This was rectified on the night after complaining to staff, but not something I should have been doing on my wedding day. Whilst I have been in correspondence with the venue to address these issues, I am not 100% satisfied with their response. The function was not managed to the standard I expected and issues of miscommunication plagued the entire evening. This kept it from being something truly special, and I regret not doing more research in advance. I urge others to book with caution.

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Chris Wickham . 2023-08-03

MORE AT Google

We booked the Retro Lounge for our wedding reception, and the experience left a lot to be desired. Whilst guests did enjoy the atmosphere and the selection of drinks available, the staff lack the communication and experience to host an event worthy of a couple's...

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Chris W . 2023-08-03

MORE AT TripAdvisor

Tried to call to find information to book in on 3 occasions with no response. When we arrived there were load of free tables but told everything was booked and no space for us. Really disappointed by the lack of accommodation and customer service.

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Leslie Avendano . 2023-08-03

MORE AT Google

Libby makes a lush espresso martini! And Ben cooks a banging dinner, was such a lovely Tuesday! Best way to start August

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Ellis F . 2023-08-01

MORE AT TripAdvisor

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location-icon10 Thurland Street
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Ella was the greatest. Enough said.

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4.1

487 Opinions

location-icon20 Pelham Street
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Great coffee and exceptional cakes. Lovely friendly staff. Well worth another visit. The raspberry & lemon cake very nice as is the bakewell slice.

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4.1

1913 Opinions

location-icon44 Pelham Stree 3 Victoria Street
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Lovely food and great drink selection

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4.1

477 Opinions

location-icon36-38 Mansfield Road
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Brilliant place great band great service

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4.1

1197 Opinions

location-iconVernon House 18 Friar Lane
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I really like this bar and my wife and I go there quite frequently. The bar has a very wide range of age groups and is welcoming to all. We are both ‘pensioners’ but always feel very welcome, unlike at some places where we’ve been turned away for being too old !! I was in there last night with my wife. It was late and the staff called last orders so we drank up and I ordered an Uber. One of the staff came over and told us they were closing. As it was a very cold night, I asked if we could wait for the Uber inside and I showed him on my phone that it was 2 minutes away. He said that we had to wait outside in the cold. I’ve given the bar four stars because our previous experiences have been very good but this was an example of really thoughtless customer service.