The Lounge At The Bulgari Hotel And Residences in City of London, Westminster

The coffee in the lobby inside the Bvlgari Hotel is not a mistake. Whoever is looking for tranquility and elegance, should not go beyond it. Their coffee is delicious and the menu is varied, from sandwiches to sweets to snacks. No reservation required, priority is given to hotel residents. It is beautiful and I love sitting in it a lot Prices: very reasonable

I have been coming to The Bulgari for years now. Clearly the management has changed, as result - the service is not good. Doesn’t match 5 stars hotel service. I will think twice if I’ll be coming back, as the experience was unpleasant.

Lovely atmosphere. Great and unique cakes , all chocolate based. Had a chocolate noir tea but wasn’t impressed.

The hotel is absolutely stunning, and the cafe in the lobby is no exception. I tried their famous cake and it did not disappoint! It was absolutely delicious and definitely lived up to the hype. would highly recommend it to anyone looking for a luxurious and relaxing atmosphere.

Went here for a friends hen celebration and it was wonderful. The staff were most helpful and replaced the sandwiches as much as we wished. Would recommend

We had an amazing visit yesterday, the quality of food was immaculate, the atmosphere was great, and the service was a 10/10, we were served by Isam, very professional and respectful man, he took care of all our needs, was very attentive to the small details really made us feel comfortable and made our experience a great on 👍 I definitely recommend the place

Delicious food! Very underwhelmed with space. It felt like I was at an hotel lobby and if that was not enough there's someone loudly conducting business near us, which made for an unpleasant experience. If the space was different I would give it 5 stars!

Too expensive too expensive and not good food too much 95 for 1 person 👎🏻👎🏻👎🏻

Quality afternoon tea that not only looks wonderful (without too much artificial coloring) but also tastes great. Service is attentive. The only downside is it’s in the lobby so the ambiance is slightly lacking, no view, no afternoon tea-feeling decor. Mocktail has a mango taste, followed by raspberry juice. Not too sweet. The cocktail also tastes good even for someone who doesn’t like alcohol. It’s actually quite refreshing. Sandwiches are pretty hearty. Although I usually dislike egg salad, this one with truffle tastes incredibly good and is the best among all of the three options. Creamy and rich. Scones are less traditional. More on the bun/soft bread roll side than the crumbly scone side. (Maybe some yeast is involved?) Tasty, and I actually enjoy the subtle springiness, but I can’t say it’s the best “scone” I’ve had—It isn’t the typical English scone I’d introduce to my foreign friends. But the kitchen made lemon ginger jam is so special and delicious. The desserts: The peanut one is a favorite! Rich peanut butter cup flavor balanced by coffee paste in the center. The coffee puff one is also lovely, with some oozing Nutella like sauce wrapped in the fluffy sweet coffee cream. The one with savory pepper cracker is also good. Raspberry jelly is very fruity. Ice cream is alright. Not a big fan of vanilla anyways.

Perfect as should be, really good coffee stop, classy service and amazing serving dishes. The tiramisu is to die for.

Very nice experience, pre booking is needed.

Bulgari is as always a pleasure

I was satisfied with the service and food quality, I would recommend it to afternoon tea lovers.

I love the relaxed feel of this place – like a comfortable dining room in a friends home. We sat near the fireplace on comfortable couches and it was a perfect place to rest after shopping nearby. The sandwiches served during afternoon tea were so delicious and the variety was wonderful. The scones and other desserts were equally good. We left there so full and even declined our server's offer for refills on anything we wanted. We would definitely return here for afternoon tea on our next visit to London.

Excellent experience. Amazing service and afternoon tea was outstanding!

Thank you to everyone at Bulgari who made me Birthday special, it was wonderful from the start from the valet to the afternoon food. And the extra they did for me as a request. Thank you again and I will be returning in the future to dine with you again. Jeep up with the brilliant service..

Lovely hotel. Smells fabulous! Staff were all excellent and afternoon tea was abundant and delicious. We were first shown to the lounge for our afternoon tea. Very nice open fire and Christmas tree but absolutely unsuitable for afternoon tea. Very low sofas. Hotel guests sitting working on laptops and general entrance to the hotel. My daughter spoke to someone and they very quickly moved us into the bar area. Much better! I would come again but maybe for a drink at the bar.

We had Christmas afternoon tea and it was wonderful. Cakes were to die for. Would definitely recommend.

First class service from staff, so friendly and helpful. Wonderful afternoon tea. Great ambience, a lovely little bit of luxury. How we wish we had managed to stay here

Fantastic afternoon tea , the best ever . Don’t go anywhere else apart from here .

Had an absolutely lovely Afternoon Tea at The Bulgari. The service was fantastic and it was a great day for my friends birthday.

The waiter was most attentive and exudes warmth when speaking to you. I had a lovely time. Thank you. The service rounds up the whole experience.

We went to the Lounge originally back in April for afternoon tea which was bought for us by my sister for Christmas. Unfortunately we didn’t have a great experience due to staffing problems, even though the food was good, the service wasn’t) However the manager on duty at the time was exceptionally apologetic before we even mentioned anything and gave us complimentary afternoon and our voucher back to use another day. So I returned on Tuesday 14/8 with my mum to use the voucher. This was a totslly different experience. The staff were friendly, charming, attentive and helpful. The food was delicious and the atmosphere relaxing. Thankyou, for identifying when you had a problem, rectifying it before we really had to say anything and providing a wonderful afternoon tea for my mum and I.

Very nice but disappointed with the seating, I don't think the foyer is the right place for afternoon tea when residents are coming and going all day

Afternoon tea at the Lounge was excellently done, a more casual but elegant afternoon tea. The service is wonderfully professional. I would note that thought the Lounge is in the lobby of the hotel, it is quiet and tranquil.

Smashing place!!!! would defo recommend to anybody!!!!!!!!!!!

Attended the Lounge for afternoon tea. Stunning surroundings but very dissapointed with the food and service.

We waited for at least 5 minutes at the front desk to be seated for our reservation while two guys working the desk were hopelessly confused about where food was going. That should have been the clue to run!! Eventually we were seated. Menus and an explanation of how they do tea came eventually. We ordered. The tea arrived and they didn't know which tea was which so they guessed - wrong. Eventually the sandwiches came without any description. We didn't know what we were eating. We finished and the pastries never came. The waiters completely disappeared and a new crew arrived. An hour later we were able to pry the pastries from them. Remember, this was a tea so the pastries we prepared in advance and were just sitting somewhere. The food was good and they offered to cut the bill in half. But for God sake, close the place down and send them out for training!

Arrived early to find table was reserved for us,but it still took 20 minutes for them to come and take our order, l booked champagne afternoon tea. After bringing our champagne and sandwiches it took them another hour for them to come and ask if all was ok, and would be like our cakes. Overall l wasn’t too keen on the sandwiches the mince tarts were very nice also the scones.

Lovely afternoon tea, very helpful and friendly staff.

Service was slow and not very much attention to the guest. Room had air conditioning too low (weather was very cold that day) it felt too chilly. Hadto keep my coat on.

The service in Bulgari Hotel is not up to a 5-star hotel. The waiter seemed busy and kept customers waiting (no matter for guiding you to the table, taking order....) I just had a tea and dessert there, food is just fair, nothing special.

It has been a very quiet afternoon with only 2 table in the lounge by the bar. Service team has been chatting, laughing and they were more loud than the table next to us. While food offer was good, ambience lovely we have to ask to order, for the next course. Once prompted everything was done however the supervisor on duty was not very attentive. We felt in the such place the service was a little of a let down. However to mention the lady who greeted us was very nice and attentive however she looked after the front area of the lounge.

We stopped here for drinks at the main bar and I can say that we will be coming back! Our cocktails were lovely, but the ambience, relaxed atmosphere, music and service were excellent. Sitting in the sofa area facing the bar, we enjoyed Rossini's and...

Afternoon Tea was marvelous. The service was excellent and the ambiance magnificent.

Loved the ambience, food and experience. This lovely place is well worth a visit for special occasion

Use the bar very often and familiar with the wonderful Italian staff there ! Was there last week end leaving big bucks as always with friends and started to rain.. Time to leave and I have asked for an umbrella to the doormen... " we...

My husband and I went to the lounge at the bulgari hotel for afternoon tea. The food was delicious, the service was wonderful, and the ambience was warm and welcoming.

We booked afternoon tea in Rivea to celebrate New Year. We were very much looking forward, since we love afternoon tea experience and have been to many good places in London. Sandwiches were average, cakes and sweets were ok, a chocolate cake was good as...

Cozy and quiet places. Time seemed to move slowly and relaxed.

Was here for mum's birthday. Overall ok it's more like a modern lounge where the afternoon tea was served, I'm a Pastry chef so honestly I think the desserts were under my expectations.

We had a table in the foyer for afternoon tea. The service was slow but they were very polite and friendly. When we ordered we specifically stated we wanted vegetarian sandwiches for one guest which didn't happen when chased they arrived after everybody had finished so wasn't the greatest. Sandwiches were a little dry on the outside but over all it was a reasonably nice afternoon tea.

Took American friend to enjoy traditional UK afternoon tea. Cakes were amazing.

Had the champagne afternoon tea. Very nice ambience. Pastries were exquisite and good selection of sandwiches.

The afternoon tea itself was great. Plenty of sandwiches, scones warm and unique pastries. However the girl was alone and therefore was not really able to check upon us. We basically had to ask for everything.

The service is flawless and the cocktails are mixed perfectly. The bar is perfect to have a few drinks before dinner.

We were shopping around knightsbridge and all the coffee shops were very busy on a sunny london afternoon so we headed for the quietness of the II Bar in the Bulgari Hotel. It was as expected quiet and comfortable. Maybe a tad on the expensive...

I have been very curious about trying the afternoon tea served at the Il Bar at the Bulgari hotel in London. Mostly because my experiences at Harrods and the Mandarin Oriental hotel, which also serve afternoon tea and are close by the Bulgari hotel, have...

The Lounge had a real ambience and was perfect for a relaxing afternoon tea combined with a very intimate service .

Came here for afternoon tea to celebrate a family's birthday. I cannot fault their delicious sandwiches, not your usual sandwich but with a hint of flavour and thought put into it. Their sweets were delicious as well and not wrapped in decorated icing sugar (sorry......

Visited this hotel for their afternoon tea, as we went for a friend's 30th birthday. She had bought a voucher online including a glass of prosecco. The hotel was very swanky and service by the dedicated ladies amazing. 3 ladies out of the 6 chose...

O afternoon tea decorre no lobby do hotel . A sala e completamente exposta . Nao tem qualquer privacidade ....

Lovely to stop in for tea if you are in the area, especially if you want a more modern setting.

Lovely hotel, great service and wonderful afternoon tea. Three friends getting together with a glass of champagne and lots to talk about, couldn't find a nicer place to chill and enjoy afternoon tea! Everything was excellent and throughly enjoyed and recommend. So nice two of us retired to the bar for some wine before heading home. A very very enjoyable afternoon!

Enjoying our drinks despite that it is very dim lights unless you have a high chair at the bar You can be modern but not that modern Need to bench mark with the Artesian bar at the Langham hotel , The Polo Bar at the...

We sit around the bar for a drink before our dinner at Rivea downstairs, the black color design full of elegance, the bartenders are all well knowledged making cocktails in front of us, it's a nice place to relax for Happy Hour!

Obviously a stunning building and entrance. The colour scheme gives it a gloomy, undercover feel, but still looks beautiful at the same time We went to the bar for drinks. Didn't stay long enough to really see much. Drinks are expensive but no complaints as...

Gran oferta, nos tomamos café y te, deliciosos, el sitio es bonito y está en la mejor zona d eLondres....

I wanted to see inside this hotel for a while. The interiors are dark and sumptuous and looks beautiful throughout. Decided to order coffee but were seated in what appeared to be a staff and guest thoroughfare. However to be far I could have moved....

Had 3hrs to kill in London before my train home. I decided to book afternoon tea in The Lounge at The Bulgari Hotel. I arranged the booking via a voucher website as there was a current offer. Cost £36 including a glass of Prosecco. Arrived...

Had afternoon tea i love just to relax and read the paper my wife loves to test the scones and the jam ,for me it was very nice

"Wonderfully creative food with a well chosen wine list but a bit wasted on the rather miserable looking hotel guests who eat here"

I went with my mother for The classic afternoon tea and it was absolutely amazing. The finger sandwiches were very tasteful and the scones and the clotted cream too. The staff was very kind and they always asked us if we want to refill anything. The environment was very nice but it was a little bit dark.

Everything is "almost" perfect. Delightful service, perfect afternoon tea, however prices are high.... But you get what you pay for.....

A very nice afternoon tea in a very slick hotel. I've been here 3 times and always enjoy the whole experience. The staff are very helpful and natural, the food is great. Yes it is a little pricey but we are in London. I recommend this afternoon tea.

"Almost empty, albeit on a Monday night, so after the main course our waitress told us she was leaving for the night. very average food, the compote of vegetables asamain course a disgrace, and the ricotta in the ravioli rancid. Others enjoyed the chestnut soup with mushrooms and the chicken. But at over £100 per head, without the wine, for three very small portions each, it would count as the worst value in London even if everything had been delicious"

This was a treat for us during our summer holiday in London. We wanted our daughters to experience high tea in London. The service was impeccable with an attentive server that was not overbearing. The tea set was both delicate and devine. It was also a great value as they would replenish anything that you particularly liked. The four of us could not even finish the two tea sets we ordered to share. My girls loved the hot chocolate from Alain Ducasse. My only disappointment was that the lounge was a bit too close to the front door. Although the decor was tastefully done, I would have imagined that the lounge for a Bvlgari Hotel to be a bit more impressive.

Wonderful service at the Bulgari Hotel ..attentive staff and very generous with portions. Everything was perfect!

Lovely afternoon tea for my mothers birthday, staff were very attentive and the tea was very tasty. Beautiful hotel and very relaxing in the lounge area, with a lovely ambience , We enjoyed it very much.

We opted for the chocolate afternoon tea which had a lovely selection but was too sweet. i think the traditional option would have been better. We were sat on what looked like comfortable big sofa&#039;s which isn&#039;t comfortable to eat on for that length of time. Expect a back ache after. The ambience was ok but its just a hotel lobby. But the fire place and decor make up for that. The sandwich selection was lovely and as were the sweets &amp; savoury tartlets. Even though they seem quite attentive and bring you extras. I wasn&#039;t impressed that i had to request for more tea which should be part of the service. This was also my first afternoon tea where i had to pour my own tea. The hotel looks very clean but i didn&#039;t get to the scones as there was a couple of flies circulating and landed on them.<br />Personally i wouldn&#039;t recommend afternoon tea here however i would say its a nice place meeting point for a quick drink.

Food was good but some of the sandwiches had obviously been sitting around for a while because the bread was very dry. The service was appalling, there were 3 of us, two plates of sandwiches arrived and the third took another 8 mins to arrive! <br /><br />The worst part was however the sofas, which were very comfortable for reclining on but incredibly uncomfortable for eating tea on. <br /><br />There are much better places to have afternoon tea...

"Seasonal and creative food. Ate there right at the re-opening so I would think it is much better now. Would go back!"

The tea was delicious and the selection of sandwiches and cakes was also really good. We were sat in the lounge area so it was nice and relaxed even though it still felt very formal and high class.

The food was delicious and the atmosphere very calming with ambient music. The chairs and sofas are very comfortable and the crockery modern yet elegant. The chocolate and caramel tea is one of the nicest read I have ever tasted. The waiting staff however were slightly incompetent. They were very attentive and forgot things like milk. Overall however a very enjoyable afternoon.

Amazing staff who were extremely helpful, great selections of dishes on the menu along with tasteful afternoon tea, the whole atmosphere, food and great customer service adds towards my experience at Bulgari. This I would definatly recommend.

Lovely savoury tarts but scones were not baked properly. Staff were friendly and helpful - the manager gave us a small box of chocolates to compensate for the scones. Relaxed atmosphere and location.

Most basic of afternoons teas i have ever had for the calibre of the hotel. Not good value for money. First seated in hotel foyer and i asked to be moved! 2/10.

As we were staying at the hotel , we were very often seating at the Lounge , great food, great service, great atmosphere , especially during Xmas holidays . Highly recommended

We visited the Bulgari hotel for my birthday treat in mid June. The afternoon tea itself is served in what can only be described as the lobby area just a few feet away from the front entrance. To make the experience even more strange, we were seated at the back of the lobby area and facing a fireplace with our backs to everyone else in the area and very awkward for the five of us who had to sit in a weird position in order to face one another and be able to have a conversation. We had to wait around for quite a while before someone noticed us and took our order and then we proceeded to wait some more once we had placed our order. So much so that the manager could see that we had just been left and came over to ask if we were okay and if we were being looked after. When the teas did eventually come, they were very nice. I had the Diamond tea (white peach, a hint of vanilla, almond and white flowers), which was lovely and it would be the only reason for me to revisit this establishment. Pots are also refilled for you, which was a nice touch. However, the sandwiches (chicken is halal for those interested) were the worse I have ever eaten at any place. I think Greggs must do better sandwiches! The fillings were absolutely measly and lacked any taste whatsoever and the bread was absolutely stale. The chicken sandwiches were only chicken and no rocket as promised on the menu. The salmon sandwiches were also hardly any salmon and a very thin layer of cream cheese. The tartlets were nicer, when they were served warm (the first time round they were not). The scones were rock hard and more toasted than baked. The clotted cream also tasted less like clotted cream and more like ordinary thick double cream. The jams were just in little jam jars and not fresh. The pastries were quite nice. My favourite being the Choco noisette. There was also a nice touch of a wimbledon themed cake, which as our waiter brought it over went 'plonk' onto the floor in the middle of the lounge. Service was a real mixed bag. Whilst the manager apologised profusely for our horrid experience, he himself agreed that the sandwiches were awful, which really says a lot! The waiters were either there or not. You could sometimes call for assistance and two would appear or you would be waiting around for minutes on end and you'd not see anybody.This is not an authentic afternoon tea experience in London at all. Having been to many other 5* establishments ranging from Dorchester to Claridges, I would say give this one a miss and stick to the original places. This is very much just a stop gap for limo drivers and residents in the area, which adds to the place having no ambience whatsoever.The manager did take some of the bill off at the end as he was clearly very embarrassed, however, that still did not redeem the experience we had. We shall not be returning.

We were very excited about this place but it was a let down. The tea is served in the lobby but we facing the wall which was weird. The scones were ok but the sandwiches were dry. The service was awful and not very professional, even the manager came round to ask if we all right while we were waiting for the waiter. Afterwards We did tell the manager about the service and the dry sandwiches and he agreed. The place is very elegant not sure if the lobby is the best place for an afternoon tea and they need to work on their service.

A fantastic place to relax after an evening meal in the restaurant! Attentive waiters and bar staff ensure that you are never waiting to catch someone's attention.A welcoming place with the perfect balance of ambiance from the bar without being overwhelming and meaning you do not have to talk loudly to be heard by the person you're sitting opposite.We had a fantastic dinner and a wonderful time, Thank you.

This hotel is a haven from the hustle and bustle of Knightsbridge. Booked afternoon tea to celebrate my wife&#039;s birthday, from the moment we arrived we were looked after to the very highest standard, our waitress couldn&#039;t be more courteous and obliging and our food was exactly to the standard of what a hotel of this class should provide. Stunning setting, excellent food, perfect service throughout and a memorable experience from beginning to end. Would thoroughly recommend and we will be returning soon.

We arrived and were shown to the bar area comfy chairs very relaxed atmosphere.we went for the afternoon tea with prosseco sandwiches and quiche freshly made we had extra quiche as they were so tasty very good choice of teas / pastries were lovely could not eat them all asked for a box to take away not a problem will definitely be back

My husband and I came here yesterday for afternoon tea. I was impressed before I had even arrived due to the impeccable service I received when booking our table a few days earlier.My husband and I are vegetarian and we don't eat anything that contains egg. How do you go for afternoon tea when you don't eat egg I hear you ask! You go to the Bulgari hotel. When I booked I spoke with Maggie and explained our dietary requirements. Maggie said that it wouldn't be a problem and she would send me a special menu over created by the chef. A few minutes later I received a tailor made menu with lots of delicious delights and not a fruit salad in sight! Other hotels I had called were not as accommodating simply offering fruit salad. Not quite the afternoon tea I was after!Upon seeing the menu I immediately booked a table. A few days before our visit I received an email informing me that one of our menu options was not available and offering an alternative and confirming with me that we were happy with that. I was pleasantly surprised that they consulted me in advance as opposed to informing me upon our arrival by which time it's too late if we didn't find the alternative appealing.We received great service from the moment we arrived. The price included sandwich replenishment and we did not feel pressured to leave quickly. We were there for 3 hours and the food was delicious! We were particularly impressed with the sweet options given that they didn't contain egg as this can be quite challenging.The only negative I would have to say was that even though service charge was added to our bill the waitress chose not to bring our change when we paid by cash. I would have thought that given we had paid service charge we ought to have been given our change and it is for us to then decide whether we wanted to tip extra.That aside we really enjoyed our afternoon tea experience and would definitely go back again and would recommend it to others!

Everything was nice, the company, the service, the presentation of the sandwiches and the way of serving of the tea and champagne. When I saw the cakes I didn't really know where to start… Every time we finished, either sandwiches or the scones, we were approached by waitress and were asked if we would like to have more any of those and always the service was polite and with smile.But even if everything was nice and cakes delicious, I wouldn't go there again and would not recommended to anyone. It’s nice, clean and new modern design (chimney was still on as outside was bit chilly), but I don’t think this is the best interior for having high afternoon tea. As the design is modern and you are seated behind basic round black table in huge space you have the feeling you were served in hotel’s reception lobby. And for me to have champagne afternoon tea still should be in some nice cosy place.

Afternoon tea was ok. First it is taking place in the 'lobby' which is quite strange at first. Because we were people we had a very large coffee table and were not seating very close to one another. It did not feel very cosy. What I found odd, maybe this is my personal taste, is that the sandwiches came first and scones/cakes arrived only once the sandwiches were finished. I quite like being able to choose between sweet and salty if I want to…The quality was very good, nothing bad to say about it, could have been a little bit more 'original' on the cake side.The nice part was the jars of sweets available to guest. Everyone went to fill their own doggy bags

Nous connaissions le bar qui sert d excellent cocktails dans un cadre magnifique , mais pas le restaurant qui est tellement caché sous le bar que très peu de gens poussent la porte de l hôtel.Nous avons fait un très bon repas avec des spécialités italiennes. Cuisine fine et raffinée et excellents vins. Service de qualité. Ce restaurant qui doit être "ré décoré" au printemps mérite beaucoup mieux que son classement actuel

Кухня не самая яркая и запоминающаяся. Очень стильный интерьер и приятное обслуживание. Очень вкусные коктейли.

It&#039;s in the lobby, not very prestigious for that price

I visited the Bulgari Hotel for a liquid birthday lunch and made the mistake of being hungry enough to eat. The food was below average. Service was slow and sloppy (We ordered a bottle of champagne that was promptly forgotten about by the waiter and plonked on an empty table within eyesight). Waiters stood chatting around us instead of clearing the empty plates (pet peeve of mine and one that I will remove service charge for - empty plates not being cleared before next course arrives). All in all - just not worth the money - but it was my birthday so wasn't going to let the experience ruin my day. Would never go back for food - but perfectly fine to go for drinks I guess as you are less fussed about service when propping up the bar :)

Had an amazing three course meal service brilliant and really lovely staff would highly recommend had octopus fabulous

Lovely time in the Bvulgari lounge with some wonderful cocktails, service is always very good and the surroundings really cool also immaculately clean always. We love it here!

The place is very stark, with modern comfy,but low seats. Not ideal for elderly parents. Went for afternoon tea, and whiles a good choose of teas it came in tea bags in the pot! Even though they supplied strainers for real tea leafs. The tea was brought tepid and we had to ask for a hot pot, twice. The food was excellent, with nice fresh sandwiches, scones, and cakes. Overall service was good if you exclude, tea bags and cold tea. Would We go again! No. Not worth the money nor my time.

Such a nice treat to visit The Bulgari for a delightful and delicious pink bubbles afternoon tea. We were well looked after by Metodi - the perfect waiter! And loved it so much that we stayed on to pay their cocktail bar an additional visit to see the magical excellent mixologist at work by name of Yoann. Merci beaucoup !<br /><br />Plus an enormous thank you to Ali of Auchentoshan Three Wood whisky for the excellent recommendation when I met him doing Christmas shopping at Harvey Nichols Food Hall carrying my special bottle of Bowmore!<br /><br />The Bulgari is more than wonderful than the Winter Wonderland ... and it made it a good stopping point for a rest from the big dipper!

Very overpriced for what we had. Nearly £70.00 for 2 people. Service was very poor, by the time the food came the tea was cold. We weren&#039;t offered the &#039;festive&#039; panettone and mince pies until we asked. Better service was given to the larger tables who were obviously paying more. Would not visit again.

sorry we booked this at the last minute and I am afraid it was not that good. We arrived the hotel was superb and the lounge where the afternoon tea was held was very cosy and comfortable. The décor was superb, unfortunately they were busy we had to wait a while, staff were very nice, when the tea came it was a limited amount of sandwiches and when we asked for a second cup of tea after a wait we were told that we could have it complimentary for waiting!!!! Cakes and pastries were lovely, too many but on the whole it does not compare with other venues who serve afternoon tea - quite disappointed as it was expensive but very ordinary!

Soooooo disappointed with afternoon tea. We had booked so there really was no excuse for this slap dash event. Greeted with a warm welcome we thought we would be in for a treat, sadly this was the best bit of our visit. So very obviously short staffed it took an age to get served and pay to leave. Eventually our sandwiches arrived and whilst they were tasty it was obvious they were made MUCH earlier in the day as the bread had started to dry out therefore had been left uncovered for some time. We were left with our empty plates in front of us a further ten minutes until a waiter came to remove them. Again a good fifteen minutes before cakes and pastries arrived. These were nice but really nothing special. We were again left with the used crockery until we managed to get the one and only waitress to get the bill! We had paid for the champagne afternoon tea at a cost of £43 per person plus a service charge (laughable) of 12.5%. We felt that the less than impressive event was not the responsibility of the one waitress left but did air our complaints at the time. Do yourself a favour and book well in advance if you want to experience REAL afternoon tea in London, and go to Claridges. A whole universe above this mediocre entity.

I&#039;ve written a review on trip advisor so read that for the gory details, but no, I will not be going again.

The scones were poor and the selection was very limited.

I went with a friend of mine on a Saturday and we had the most amazing afternoon tea experiences ever. The food was simply amazing and a LOT. It&#039;s more than enough for lunch and dessert so go on an empty stomach if you want to try it all. The atmosphere is wonderful, we were sat in the lounge near the fireplace and we felt like around Christmastime. The staff was very helpful and smiley and the takeaway bags of sweets more giving the little extra. Will definitely go back again soon!