Based on 23 opinions finded in 1 websites

Opinions
Great lunch out today lovely welcome at the door service was friendly and efficient food tasty and fresh good quality ingredients can’t wait to go back so much on the menu to try
Michelle A . 2025-02-08
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What a lovely place, it had been recommend to me and it did not disappoint. Had a sandwich that came with salad, crisps and coleslaw. I also added chips to my order. The food was lovely and the actual place had a lovely feel to it. The staff were very welcoming and friendly, I will definitely be returning ☺️
Curiosity44936587368 . 2025-02-01
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Celebrating a family birthday, we booked for afternoon tea. Stunning views from our table and such friendly and efficient service. Amazing experience, the afternoon tea was served with a delicious carrot and coriander soup followed by an incredible assortment, ranging from frittata to scones with clotted cream. Each piece beautifully presented, freshly handmade and tasting out of this world! Outstanding dining experience in a beautiful location. We’ll definitely be returning to explore the rest of the menu.
Mark R . 2025-02-01
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I visited this afternoon with family for my uncle's birthday. The Lookout has just been taken over and although I went with high hopes (this has always been such a good spot for lunch/afternoon tea) unfortunately it was really disappointing! Firstly we waited 15 minutes before someone took our drinks order, then we ordered food (both myself and another family member asked for the spicy mayo to be separate rather than on the chicken burger). After a further 30 minutes, and with other customers being served before us, we queried how long our food would be. Instantly we could tell that there was a problem, the staff looked worried and one waitress came over to explain that our order has been 'misplaced'. Although we were provided with a complimentary round of drinks, it was an hour before our food arrived since originally arriving. Surprise surprise, the spicy mayo wasn't separate and the chicken in the burger (thigh, not breast) was hot in places and cool in others. I ended up having to spit some chicken into a napkin as it wasn't at all hot. Nobody asked how our food was and overall it was just a really poor experience, nothing like we'd experienced with the previous owners. To add insult to injury, apparently the new owner (the chef) didn't even show his face at any point to apologise or try to rectify the errors. The young waitresses were left to deal with the dining disasters. Overpriced food-we won't be back!
Natalie A . 2025-01-11
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Pleasant surroundings, decent sized cup of coffee, some cafes seem to be using doll’s house cups these days. The toast was awful, barely browned (saving fuel?) , huge thickness, completely tasteless. Don’t know why some cafes serve “artisan” bread, might it be so that they can charge what they do under the guise of being different from your average bread. Well, it was certainly that…
Barry B . 2024-09-04
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My husband, daughter and I called in for a hot drink and an ice cream sundae on Friday afternoon. A pleasant young man showed us to a table. We waited 30 minutes to be asked what we would like and then it took around the same time for 2 hot drinks and an ice cream to finally arrive! We were at the point of walking out. Who knows how long it would have taken if we had ordered hot food! It would appear there were others waiting the same length of time too and orders weren’t coming out in order they were taken. There seemed to be lots of staff just hanging around and no system in place. Very disappointing.
suzanne . 2024-08-17
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A true gem. Beautiful vistas, phenomenal food, excellent value. A beacon to others, they deserve every accolade. Didn't want to review or share for selfish reasons, 5 star.
Anne G . 2024-08-01
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The food was absolutely excellent and the service was good. Great value for money and a chilled visit. Went for afternoon tea as a birthday treat with my mum and we both enjoyed it.
Pauline . 2024-07-21
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Time after time when we go I always enjoy the food and atmosphere. Always accomodating and plenty of room etc - Food is well presented and cooked, cakes are to die for and staff pleasant.
Paul B . 2024-07-11
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2 Opinions
I mean it's ok the first time I got it it was quite good so I visited again but that time the staff failed to give me the correct order the food was very nice especially the wraps hopefully this expands and gets more locations so more people can try the food
12 Opinions
After finding out both of the Chinese buffets had been closed we wandered upon this little place, so we thought we'd give it a go . What an absolute mistake that was. Our first clues should have been that the place was empty, our second clues should have been that the menu is only in Chinese with very little English on it, our third clue should have been when the waiter was unable to translate what was on the menu. Our fourth clue should have probably been the first three things we asked for they didn't have .So once we had deciphered the menu we had to wait a considerable amount of time to actually get the meals and when we did my partner's came considerably sooner than mine, I was left telling him to eat because the gap was so large his was getting cold. He had some sort of soup and sweet and sour chicken. When mine came I was in utter disbelief . My lamb kebabs were the most skinniest, minimalist things I don't even think I could have called it a kebab! More like strings of meat and they were considerably spicy which was not mentioned in the menu (in the little english it had) or waiter. It was about this point when they showed up with the drinks we had ordered more or less when we came in, they did apologise to be fair that they'd forgot but considering we were the only people in the restaurant I'd figure we were pretty hard to forget about, they didn't offer glasses either. 5-10 minutes later they show up with my apparently 'roast potatoes', crisps, we call them. It genuinely was as if they'd emptied some walkers into a bowl and popped them under the grill. To my dismay two Chinese looking gents walked in and their meal looked absolutely amazing! Also, I hope you can eat with chop sticks as no other cutlery was provided (even for very sloppy looking noodle soup)Their English was very poor, so poor they couldn't even translate their own menu I think they should really consider taking some English lessons considering they are so close to the university and would have so much potential for business from it .The whole meal itself cost just shy of £29 and I left hungry, disappointed and in utter disbelief, I am genuinely surprised my partner paid for it I thought he would have put in a complaint and told them not a chance in hell. You could not pay me to return to this place and I wouldn't recommend it as far as I could throw it.