Bianco Open 24/7 in Preston

The best chicken shawarma in Preston, highly recommend this place, been 3 times this week, friendly staff, big potion sizes and above all the food is amazing.

we ordered pieces of chicken and chips x2 and lamb and rice, what came was a trays of chicken in extremely spicy sauce with minimal chips. all 3 meals stated that they came with drinks, we only received one can of tango which should have been a Pepsi.

I have not got my food you’ve delivered it to the wrong address

was told our food had been delivered, havent received it, was told not getting a refund, app stayed driver was on way rang store, ignorant staff told it would be half hour more really disgusted will not be using this company again .

I ordered for the whole family and the delivery time was 12:30pm. It is past 15:00pm and still no food. The worst bit about the just eat app is the fact it’s says the food has been delivered! Shocking way to treat a customer. -5 stars!

Food was never delivered and very unhelpful when contacted. Bit of a disgrace.

do not order from this place not only was the guy on the phone so rude saying my food is ready waiting for a driver to then be passed on to another guy thats comfirmed my order wasnt even prepared this is 3 hours late btw then tried calling again and they have cut the phone off

Food not received. When I phoned, the person speaking had no good English so I could not understaind what he was saying. Rate 0 (zero).

Is a Rip off, it use to be a good place to eat but the quality lately has gone down massively, on my son pizza they put cheap melted burger cheese slices, instead of mozzarella. My son couldn't eat it. For myself I've ordered chicken shaworma platter large, it costed 11.95 and the portion was as a small chicken wrap with chips, the pickles had fungus on it, it says salad, it came with one tomato slice,it was no proper salad, it says is coming with hummus. It had no hummus on platter, very disappointing. So £17.95 has gone to waste, because we couldn't eat the food. The guy who were serving me didn't know what he was doing, bad customer service. The menu is very confusing, the prices you see outside on menu wall don't coincide with what they charge at the till. That's me done with the place. Don't recommend the place.

Some of it was cold , was told by just eat food was on its way , arrived 55 minutes after that . Portions small . Only good thing the donner wrap was 11/10

2 and 1/2 hours later and our order still hasnt arrived. Unhelpful staff at the restaurant. Shocking service. Will never order again.

I ordered the food and it said it has been delivered and then I called the restaurant only to discover that the order has even been picked up. I regret using Just eat and everything

The worst place ever. Together with our friends we ordered some pizza at around 8pm and they delivered it the next morning at 9am. Joke !!!!

Deliver was super late, but the food was really good, would order from here again!

they take hours to deliver and i'm talking hours, and they're food isn't even worth the wait. don't order from here!

It never came so I’m requesting a refund

Tasty food, and good restaurant

I wish I could give zero stars. I strongly advise against ordering from this restaurant via Uber Eats. I placed an order, but my food was never delivered. Uber Eats provided no assistance. When I called the restaurant, the person assured me that the food would arrive in 20 minutes, but I ended up waiting for two hours with my kids starving. Despite repeated calls, I was continually told the food would be there in 20 minutes, but it never arrived. The entire evening was wasted. I deeply regret ordering from this place and will never do so again. I urge everyone to avoid ordering from here, as you will likely be disappointed.

Food didn’t arrive, shame as I’ve ordered from here before perfectly fine. However when I called the restaurant the caller was sweet and they’ve issued a refund.

The food was late, the help process through Uber directed us to call the establishment. The person that answered the phone could not provide any detail as to when the food would arrive and put the phone down on me. The food arrived nearly two hours later and the quality of food was atrocious, bland and what almost feels undercooked having now consumed it. The chicken wings were not eaten as still appeared raw when tearing them apart. A guaranteed place to avoid for all.

placed an order through just eat. after calling multiple times it arrived an hour late with cold food. the delivery driver then proceeded to take my phone when i tried to show him my receipt and wrote a 5 star review?!? the driver tried to put his foot into the flat i’m guessing to try to stop me complaining. this place is terrible

Still hasn’t arrived 2 hours later

Delivery said it arrived but wasn't there, rang up and they said they were only just preparing, 2 hours later still haven't got it....... still waiting for my food, it better be hot. Should have got motivated and gone down to the pub instead

Utterly dreadful customer service.

This restraunt is dodgy it takes your money and doesn’t deliver your food

Very bad experience,to be honest Ordered food in Uber, didn't even make but he put the order in completed .when we came in he said , there is no foode. Was very disturbing .nvr go again there.,xx

Never received order, restaurant refused to answer my calls

Ordered £32 worth of food , no order delivered and no phone call to say why , money was taken instant but not refunded , terrible service

Food never turned up, called 4 times and was either told they would inform me “later” as they didn’t have an update or they hung up on me. Completely unacceptable! 2 hours I waited

predicted 0235 still waiting at 0338

Great food, great customer service and great value. What more could you want!

Very clean , good food and perfect customer service

really shocked with uncooked pizza dough and chicken in shawarma was rotten

after ordering a guy at the restaurant called me up. telling me I had to meet the delivery man with my phone,upon meeting driver. who was very polite and helpful. I asked him why I needed my phone.was told I could give a 5* review. this was before I had even seen the food ,never mind tasted it. when I asked the driver why. he said it was far from the restaurant! if you don't want to deliver there change ur proximity so you don't show up! kids meals were salty and inedible, the rest mediocre!

Best way to serve and eco friendly environment

Still not ordered. Happened the other day aswel

Poor and food was not to the expectations and the food was late and pretty much cold when delivered

terrible customer service. order status was delivered on the just ear app however I didn't receive my order. called up and I asked where it is and they said waiting for a driver. I asked how long will it be and the man said he doesn't know and then hung up the phone on me.

terrible service. had no delivery drivers, but didn't tell me. waited until I called to tell me they couldn't get food to me. Not 24/7 if you can't deliver the food?

Food hasnt turned up, second time this, i wouldnt order a thing off them

Ordered food on just eat at 8.45. Was told it would arrive for 9.35. We had to call twice to be told ‘it will be there’ at 12.25am the food arrived COLD. The delivery rider told me I cannot have the food unless he sees my just eat order on my phone.. I show him for him to snatch the phone off me before rudely giving me my food. Only for me to realise he’s given himself a 5* rating on just eat for the food AND the timing of the delivery!! NEVER once apologised for anything !!!

waited 2 and a half hours for the food to arrive

Ordered from here when the delivery driver came he asked to see my phone or I wouldn’t have my food he gave himself and their restaurant in Preston a 5 star review so having to write on here the food was atrocious and they had the audacity to say that food was coming I waited an hour and half for disgusting food to not be able to get a refund because they said that they had to confirm it was delivered so we couldn’t get a refund I called them twice to be spoken to rudely and spoken to rudely by the driver saying I could not have my food useless he had my phone ! Never in my life have I had such a terrible service! Utterly disgraceful service especially since I spent £35+ never and I repeat never order from these guys if you live in Preston area 🤮🤮🤮🤮 just hope to god I don’t get food poisoning

Worst experience ever with this restaurant. I ordered my dinner today at 7pm and it was supposed to be delivered by 8pm,still I am waiting and I am very hungry also.Now time is 10.07pm.Now they are telling me to cancel my order.Worst service from this restaurant.

Really late. Wrong order. Saying the food would be free if we leave a review. Cold food bad business.

The best Koshari in the whole world is better than that of our beloved Egypt

Good food pizzas are heavenly ✌️✌️

the delivery driver took my phone and gave himself a five star review and horible food , late delivery.

Worst delivery and worst food in Preston

I wish the rate have 0 star because 1 star is to much for you . Late delivery and wrong order .

Very late delivery about 1:30 and wrong order other than that rude staff …. Don’t waste your money there ! The driver took my phone and given himself 5 stars rate without my consent

More than an hour late. Wrong order. Food was okay but cold. Every time I’ve ordered it’s the wrong food and missing food. Never correct drinks. An absolute joke of a business.

Apparently the food was delivered to a wrong address by Just Eat. The restaurant eventually delivered the food themselves.

Ordered food for delivery and I’ve been waiting 2 hours for the food and it’s still not arrived I’m fuming and definitely would not recommend. Payed £8 for delivery as it was 10 miles away which is understandable but the response from the staff was appalling. Honestly take your money else where

Came 1 hour and 40 minutes late and food was cold

Customer service was great, food was done quickly. The food tasted really good, I will be coming back in future and recommend you to come and try as well.

Worst food I ever had in the uk and very poor hygiene.

Never even arrived waited hours and still not got a refund what a joke

I should have known better, I placed the order and got message saying... on its way. I then received a call from the delivery driver asking for my phone number, he called me on the number to ask what was my number!! he then arrived and asked me to go outside in the rain. I got to his car and he was putting his pants on. he placed my order in to my hands and went ASAP. the food was completely wrong and terrible and spicy. I don't like spicy food so it is in the bin.

I visited the shop and one thing I can say that taste of the pizza was amazing, The owner was very nice he was smiling and interacting with us nicely.

they never came, they weren’t even going to tell us they weren’t coming

My order never even got delivered. Called them and got told that they had no order going to a PR7 post code and that I had to go through the just eat app for a refund

Missing food item. For some reason the delivery driver insisted looking at my phone to see the review page on my J.E app? Kind of freaky at stupid o'clock in the morning when you just want your food. He made no sense at all n food was cold by time he left the door.

Supposed to arrive by 6.30 now 0718 and not here

Good food with reasonable prices rate and must try

It wall lovely food Nd staffs are really good with us

That was awesome food and great service

Ordered food via Just Eat, was instantly contacted by them to confirm order and delivery time within the hour. 50 mins later contacted again to say food was finally on its way. I live 26 mins away and food finally arrived after 35 mins, now 45 mins late. The garlic breads were burned and cold,the 'salad' on the wraps was a tiny bit of tired lettuce, the kids meals had twice as many chips as the adult ones and the vegetarian pasta had flakes of chicken in it. After paying £51, including 6.95 delivery charge, I can safely say that I am severely disappointed and will not be ordering from here again.🤦🏻

Expire souses and foul smelly food

Waited nearly 2 hours before phoning the man had the audacity to say I was rude and was phoning every 10 mins when I phoned the second time he told me to phone 15 mins and I did on the third time then I waited nearly 3 hours ( 1hour later) and he tried to say he couldn’t hear me so I kept phoning till he could “ hear me” rude customer service tried to say it was collected and to ask for a refund I won’t be ordering from them again I wish I could put 0 or half stars

Outstanding food, even better service.

Food was ok However, the just eat delivery guy was late, which is understandable, but what is unacceptable is the fact he gave himself a 5 star review after asking to check my phone! Restaurant and just eat didn't seem to care so here's a warning to anyone thinking about ordering from here.

Great food for the price, Near to University

Great food with cheap price. Love it, keep going ❤️

Best burgers for the price, Check this place out. 👍🏻

Will not be ordering from here, and don't recommend you do, its a scam, I ordered from here twice and did not recieve my order once and have been refused a refund, looked at the just eat reviews and most people did not recieve their order, this place is a scam DO NOT ORDER!!

Food not great compared to other places nearby pizzas are the greasiest I have ever seen and drop apart when picked up and staff slow very slow and more interested in talking out the back or on their phones thought I would give it a try but not again. Also noticed when negative review left straight after a 5 star is left .... Not a chance

Pizza 🍕 Chicken piri piri is nothing wow

Pizza is so good here also the meat calzone

I recently had the misfortune of ordering from Bianco, and it was an experience I wouldn't wish upon my worst enemy. After eagerly anticipating a delicious meal, I was left waiting for an excruciating two hours before my food finally arrived—ice cold and completely inedible.The pizza, which I had hoped would be a highlight of my meal, instead turned my stomach and left me feeling ill for hours afterward. It was evident that the food had been left to languish in transit, arriving at my doorstep as though it had taken a tour of the city before reaching me.To add insult to injury, when I called the restaurant to inquire about the status of my order, the staff were incredibly cheeky and dismissive, showing a blatant disregard for customer service. Their lack of professionalism only served to compound the frustration of an already disappointing experience.In conclusion, if you value your time, money, and taste buds, I would strongly advise against dining at Bianco. Save yourself the headache and opt for a more reliable and reputable establishment.

Fast delivery and family friendly place I been coming here since open always the same best pizza ever keep up the good work

Best Halal Arabian Cuisine in Town for taste lovers at decent prices.

Good and healthy food, 100% Halal food cuisine in UK Preston

Healthy and 100% Halal food with Middle Eastern cuisine in Preston. I visited with friends and enjoyed a lot with friends, must visit with friends and family

Excellent taste of food and delivery service. Good team good taste

Horrible experience. Don't ever order from this place if you want to actually get your food 'delivered'!! The customer service is so bad that they hung up on me when asked for an update about a prepaid order.

put delivered did not even get it and still no refund

Never came and tried blaming me for not answer the phone when I never had a phone call. This place is sickening with their customer service

It was good and fresh I like it

It was well cooked and I like the food and the best thing is it’s 24/7 :)

I ordered a margarita pizza through Uber and they gave me a pepperoni pizza. When I called the restaurant the wouldn’t even answer the phone.

the food was warm and nice thanks !😁

lied about dropping food off told us to wait another half n hour after ringing up even though we paid by card like we was a prank order 😒 STILL WAITING .

need a refund as they couldn’t deliver and i’ve been charged

Cheesy chips didn't tasted of anything, bland! Donner meal was too spicy (asked for mild). Mixed Donner kebab was missing chicken and sauce. Overall terrible tasting food and won't order here again.

The delivery was over an hour and 20 minutes late, the phone line was being hardly picked up the driver said he arrived at half 6 but did not knock the door called back and then the store said be patient for the driver, the driver then said he is outside an hour later and 20 minutes later arrived then proceeded to check my phone for some reason and then said the food will probably be cold, the burger was burnt and so was the pizza the driver asked for a review so here it is. Would not recommend

Food an hour and a half late, arrived cold and ruined, Driver refused to handover food until he saw the order then snatched the phone from my hand and gave himself a 5 start review on my phone, Utterly disgusted,

Shocking service. Food arrived over an hour late to begin with. Then, food arrived and driver demanded to “see the order on the phone”, proceeded to snatch the phone off my and gave himself a 5 star rating.

I had visited Bianco and ordered their meaty feast pizza and donner kabab. My experience was awesome must visit with your friends and family members

Everything was amazing especially the pizza would recommend