Five Guys in Preston

Missing cheese dog, only sent drink and chips. Chips also freezing!!

Had a delivery 19 days ago and the milkshake was missing. Still waiting for my refund

The delivery took 1hr 10minutes but was advertised between 25 -40 mins. Chips were cold as was the burger. Not great for £50 of food.

The food is always great here ,fresh and just as you like it

Served by a really rude young male called Nathan. Looked me up and down and sneered and made a remark about my weight as I walked away. Absolutely vile and should be sacked

The burgers was delicious and was greatly enjoyed however half the order was missing as the milkshakes was never received

Could have a better sized seating layout, slightly small but food was on point

Quite simply the best burger and fries out there.

Fresh quality burgers. Probs best in Preston. Fries are nice with a unique taste. Milkshake wise: kings castle > heavenly desserts> five guys > kaspas.

Ordered food which arrived wrong, uber weren't interested in helping and the store won't answer for the phone! When the take away costs nearly £50 and arrives mostly inedible, answering the phone could have gone along way but instead I'm left with a bag of food for the bin!!

No exaggeration .. best burger I've ever had! Service was good. You pay the prices for it but the freshness, quality speaks for itself

Unbelievable food, get what you pay for. Best burgers I have ever had.

It is Sad to see the quality of the meat @ five guys has got worse and worse over the years. I’m not ordering again

driver very rude to my partner

It's the only place where you get robbed but leave feeling happy about it. A tasty burger indeed. Be warned the fries portions are massive and can easily feed 2 people.

The Five Guys experience here is as good as we remembered from the US. The food is well worth its higher price tag, and the staff are very efficient in taking orders, cooking, serving the food, as well as cleaning the premises.

Great burgers fries and shakes.

Cheeseburger, small fries and small drink £18.48. One minute away is McDonald's...

Good food. Understandable prices. Music way too loud for 11.15am with just 2 customers sat at a table

If you've never had a five guys you need to try it and the one in deepdale is as good as they come wasnt rammed full so the service was super fast Will definitely be going again

the food was fantastic as always, love the burgers and the fries are the extra mile

Food was top as usual good fast service

Ordered and it says 25-40 minutes. Turned up 1 hour later

I recently visited this restaurant, and I can confidently say it was one of the best burger experiences I've had! From the moment I walked in, the atmosphere was casual, friendly, and inviting. The place was spotless and the staff were super welcoming and made sure my order was just right. The burger was juicy, flavorful, and made to perfection with fresh, high-quality ingredients. What really impressed me was the choice of free toppings, allowing me to customise my burger exactly how I wanted. The fries were phenomenal and served in a generous portion. They also give you extra fries in the bag, which is always a pleasant surprise! I also loved the fact that everything tasted fresh, and you could tell that they take pride in using top-notch ingredients. If you're a fan of milkshakes, don't miss theirs – thick, creamy, and packed with flavour!

Not much to say, if you know Five Guys then you know what you're getting. Somewhat pricey but good quality customisable fast food and great fries in generous portions. Always go for a milkshake myself but the regular soft drinks are available with free refills.

Always tasty, plenty of fries ❤️

Great Friendly customer service..excellent quality burgers and fries..little bit expensive..But you pay for quality...would highly recommend

The quality of food îs not that wich i was useed to have it ,!

Absolutely brilliant burgers

Food was amazing but a hotdog at almost £8 was a tad pricey, burgers and chips were great. Food made while you wait. Large unit but felt a bit souless, needs some softer seating in a corner, would make a huge difference.

Yet to receive my order. Abysmal doesn't seem to cover it. Just steal money and not deliver. I assume someone else stole it despite the numbers qualification. Your driver stole from me.

You have the honest that food and drink here is pricey. However it is worth the money. All burgers and hotdogs custom made to order. Free refill on softdrinks. Remember to grab a punnet of peanuts while you wait for your food to be cooked fresh. Also worth noting peanut oil is used for most things so avoid if that's an issue for you.

ordered two burgers only one arrived

‘I now know what all the hype is about’. First time at Five Guys. Phenomenal taste, packed full of ingredients, so fresh and tasty. The range of toppings was fantastic. Awesome staff, awesome atmosphere and music. We won’t be going anywhere else for a burger. Welcoming, very clean which makes you at ease about an eating establishment.

I mean, you don't go for the atmosphere, but the food is God level. As are the prices. But damn...

Yummy as always, nice and clean!

The driver arrived with a Subway order and not what I ordered from 5 Guys

Food arrived on time and was still really hot. Everything exactly as ordered. A bit pricey, but it's good quality food.

the mango milkshake didn't have any mango flavour.

Fabulous staff fabulous burgers, visited this evening and my husband is gluten free. We brought in gluten free brioche buns and the lovely man on ordering couldn’t be more helpful and accommodating!! An amazing experience coupled with amazing food and amazing service. Everyone had a smile. I’d just like to shout out to the guy who served us. Big big thank you 2 parents 2 teenagers et happy

food was cold and the chips were soggy

Ingredients missing on our bugers Ie no bacon , mushrooms, I paid for bacon cheese bugers not cheese bugers.

Ludicrous prices for cheap fast food. Their margin must be crazy.

Quality burgers, fries you get a lot. Best to share when with others... and can always nip across to kfc and get there gravey...

Great food always, don’t forget to ask for some peanuts whilst you wait for your order

The driver didn't give us all our items, milkshakes were missing.

food was cold and milkshake all over the bag

The best burgers and chips The chips are for sharing though!

*RIP OFF*.. £20 for an average burger, fries and milkshake Will be going to McDonald's next time!!

Cracking burger! The fries were next level! But pricey but you get what you pay for! Nice chilled seating area outside where they allowed us to sit with my dog so thank you

I love the milkshakes and the free nuts.

What a great place!!! Food was beyond belief!! Spotlessly clean, such a nice change👍👍👍

great food even if it is quite pricey, stick to burgers though, it's what they do best 8/10

Had seen a positive review on YouTube for this franchise so decided to give it a try. Place was spotless as you would expect. And the staff behind the counter where you placed your order were cordial. Not a massive choice of options. Burgers and Hot Dogs mostly. 4 options for burgers from the cheapest option, a hamburger at £8.95 up to the most expensive, a bacon cheeseburger at £10.95. These 4 burgers were also available as a smaller option ranging from £6.95 to £8.95.. You can then build you burger from a range of toppings including onions, mushrooms, lettuce, tomato, etc. Fries were available as Five Guys Style or Cajun Style in Little, Regular and Larger servings. Drinks included alcohol beverages with 3 bottled beers available, all priced at £5.50 a bottle. Went with the Bacon Cheeseburger, with toppings of lettuce, tomato, grilled onion, mushrooms and ketchup. Also a regular portion of Cajun fries at £5.45 and a bottle of water at £2.50. Definitely fast food as in less than 8 minutes from ordering our food was ready. Huge portion of fries, with skin on, and they were hot. But have to admit the burger was a bit of a disappointment. Was expecting something much tastier. And as for all the toppings which you can add for free there is only so much space on a bun this size. Nothing wrong with it but for £18.90 with my water I just don't think it represented good value for money. I think there are many places out there, especially certain pub chains, where you can get a similar meal which is just as good if not better and for much less.

Fries and meals were stone cold. First time trying Five Guys. Will not try again as not good value for money. Sub par food for overpriced amount.

Excellent burgers plus a beer while eating fast food whats not to love

Great meal. Usual 5 guys standard and with the bonus of it being the closer than the usual Manchester Trafford centre restaurant

First time in a Five Guys, food was nice enough, if a bit pricey. Having said that I've paid more for worse in the past.

I recently visited Five Guys in Preston, and I couldn't be more pleased with the experience. From the moment I walked in, the welcoming atmosphere and friendly staff set the tone for a fantastic meal. The restaurant was clean and well-organized, making it a comfortable place to enjoy my food. The burgers were simply outstanding - juicy, flavorful, and cooked to perfection. I loved the variety of toppings available, allowing me to customize my burger just the way I like it. The fries were crispy and delicious, and the generous portion sizes were more than satisfying. The milkshakes were the perfect finishing touch, rich and creamy with plenty of options to choose from. Overall, the combination of great food, excellent service, and a pleasant dining environment makes Five Guys Preston a top choice for anyone craving a quality burger experience. I’ll definitely be returning soon!

I know everyone says it's expensive, but for the quality and taste of the cheeseburger, chips, and chocolate milkshake, I don't care . Money well spent, and I will go again. Didn't manage to finish it all and took my burger home . Finished it later on, and it was still quality 👌.

Great burger, fries cool but to be expected on delivery i suppose x

I finally went here and I love getting the lettuce wrapped burger and cajun fries as I'm trying to cut down on bread, honestly the foods nice but the price is a bit painful which is the only issue, they aren't special gourmet burgers you'd expect for that price.. they are juice and big-ish burgers but not what you'd expect for that price.

Find is always good, but for the price it should be! A tenner for a burger is on the top end but its cooked fresh and tasty

Both burgers and fries were freezing when they arrived. Will not be ordering from here again.

The staff were friendly, food great and cleanliness excellent 👌

First visit to five guys. Finally found somewhere that has burgers that actually taste like burgers should. We thought it was well worth the money. We both had a burger and shared a regular chips and the milkshake was amazing. Thankyou for a great experience, we will definitely be back.

The only fast food I like! Burgers taste amazing and always made freshly. Mountain of chips,much more than size required

Food arrived freezing cold. Not worth the money at all.

In love with the cheeseburgers here... Was so glad to have a Five Guys come to Preston (although my bank account is not as happy!)

As a carnivore I love burger patties so they are my go to food when out and about. Dump the bun and eat the patties & bacon. These burgers tasted mediocre at best. Even a plain burger has taste but these were sadly lacking. I certainly don't mind paying for a quality tasty burger but these were pretty far from tasty, yet they are at a premium price. Not a patch on Gourmet Burger Kitchen (GBK) or Burger King. I would rank 5guys with MacDonalds in terms of flavour. Atmosphere was dead but it was a weekday evening, or perhaps there's another reason it was so quiet...? Won't be going back again.

Nice food, prepared quickly. Clean restaurant.

Always delicious ....bit pricey for a burger and chips...but so is everywhere

Was very surprised at how nice the burgers are and how much you get, slightly expensive but we'll worth it

Food not as good as other places of the chain

Absolutely banging, abit pricey but we'll worth it!

Waited over 30 minutes for one milkshake after the Que

Excellent place for a burger. Always good service and THE best burgers in town.

Ordered from Uber last night, the two burgers my friend and I got were absolutely delicious, the milkshakes were perfection too… my only complaint for £4.95, a tiny cup of chips is a bit much as I thought five guys were known for having large portions hahah! Forgot my friends sauce for the chips but other than that, no complaints and great food!

It wasn't suitable for two burgers for the price was over the moon very expensive 😅

Ate in and was ok. Staff where friendly. Little pricy for what it is however was popular.

Very quiet Five Guys (better for us maybe not for them!) Nice, clean restaurant with the burgers and chips we know and love.

Had been looking forward to getting my tea at Five Guys all day after shopping, they didn’t disappoint. I got the cheeseburger and chips. You choose absolutely every things individually that you want on it and no other establishment cooks chips as well as like they do. Good quality fresh ingredients…. oh my god I want it again now 🤤

no happy at all £20 for a dry cold burger and a melted milkshake!! you should not let anything like that leave you kitchen it a disgrace considering your a high end fast food service I would like a full refund

Five Guys was great. Delivery driver was fantastic. The Just Eat app was a failure as it accepted the order, but didn't update our order beyond that, so the whole experience was a mystery tour.

Delivery driver was superb, speedy deliver and food was piping hot still.

The chips we very poor the burgers we ok .

Food was stone cold, chips were stale.

Best burger I never had. But expensive. Definitely worth the money.

We called in yesterday evening. Friendly service, with a smile, from the lad serving on the tills. Complimentary monkey nuts. Milkshake lush. Burgers amazing as always. Loads of fries for the large cajun. Refillable soft drinks. Clean and tidy. Not cheap, but neither is anywhere with quality food and fresh ingredients, worth every penny. Edit: Visited again this weekend and sadly disappointed to find we had been short changed on the fries...usually get one scoop and a full cup...no more if seems...just the cup...how disappointing!!!

Great tasting burgers generous helping of chips Just a pity no hot drinks

Great burgers, Phenomenal milkshakes but absolutely extortionate prices. £21 for a burger meal? Come on 🫥

Order 40 mins late, no milkshakes delivered

Good evening, There were three cheese bacon burgers within our order, and all of them were without the bacon. As the bacon comes at an extra cost, this is disheartening. In addition to this, the order was slightly delayed. I have had no issue with five guys before so this experience is disappointing. It would be appreciated if I could be offered some sort of gesture of good will due to the cost of the order. Regards Imalka

Restaurant did not send my drink

Fantastic service and excellent food, great customer service from elena, and cornel and team

Tried to dine in, expecting a nice environment, felt like walking into a motorway bathroom/warehouse. Left straight away, didn't try the food.

the burger was tiny the hotdog was tiny all came in tin foil and was cold with cold chips all for 25 quid shocking will not be ordering again

Wanted to try this place and they are sure proud of what they do. The burgers and fries are what you'd expect in a high end restaurant. My only complaint is the price, I think for some items it's a little too expensive.

Missing fries off order but other than that I’m happy

The estimated time kept being pushed back and then an hour later it said it was out for delivery. I live 5 mins away …it arrived 5 mins later and it was stone cold. Not luke warm…fully out of the fridge temp cold. Tel me how it got so cold in 5 mins travel if it wasn’t served cold already? I had to put it in the air fryer to make it edible so it wasnt a total waste of money