Based on 218 opinions finded in 1 websites
Based on 218 opinions finded in 1 websites
Nº 309 in 574 in Preston
Opinions
Best takeaway in town polite people with great services.
Oscar Robinson . 2024-10-14
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There is nothing special in the menu and food standard is old as 14 years similar to Nafia. Buzzers are very loud unnecessarily.
Iffy . 2024-10-09
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I bought this from grill shack when I was open this pizza it was not good for eating..even pizza toppings not stay on pizza base ,waste of money and it's not good for health as well I rated 0 star out of five
Hajbin Tutla . 2024-09-10
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Great menu. Try yhe King Burger or Mexican Burger
Conscious 1 . 2024-08-18
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update:- made us wait for 45 min in the shop..... forgot about it..... Just went in to made my 3 year old happy and he came out crying..... got home (which is 1 minute away) and Pizza was hard as 8f over cooked so this is what I meant when I said "nothing to like about it food, service or atmosphere..... even stolen my door mat as well
Umaar Hameed . 2024-07-06
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Loved the food! Amazing service and kind staff
Fatzz Patel . 2024-06-22
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Ok food but why constantly ask me for cash cash cash…we all know reason why, but to the point of go to the cash point before you come, nah pal, I’ll go to hmrc before I come if you carry on. The service as well, chucking change at you like I’m begging for it. What’s the point of all the religious stuff I.e the beard and the hat when you can’t even follow the basic tenets…GOOD MANNERS!!!
Kent Hemel . 2024-06-15
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We ordered 8 pizzas for our students' last day. Decent price, arrived hot, exactly when they said it would and everyone enjoyed the pizza. Thanks for the reliable service
chrisjhart221138 . 2024-06-14
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Nice delicious taste and good quality,I recommende this halal food restaurant.
Amany El-dib . 2024-05-29
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Good is good but prefer people who order pickup through online. Direct customer waiting time for order is more
Upanisha Nara . 2024-05-05
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Rubish food for the prices thei have.
petrut tanasa . 2024-04-25
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9" pizza meal take way, topping comes out because not enough cheese on. None of sauce offer even.
M Rayhan . 2024-04-23
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Very ignorant As if they give you food for free as if they don’t realise the importance of the customer. Definitely not customer based of Knowledge. Wonder how long going to last like this whilst we all know the money is king and shops are optional
Dave Sctott . 2024-04-20
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Very good quality food. Burgers and wings are the best.
Taz Patel . 2024-04-19
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Firstly the was no delivery driver available even though I was told 45 mins when food was ordered so I had to drive there in my PJ'S. The food the pizza was very well done base wasn't soft at all hard and had to fight for a bite..the grill shack special was no better over cooked chips hard...donner was smashed in to little pieces with loads of chilli sauce the seek kebab was ok..had better...box had weight to it...but didn't enjoy it but greatful for the food..can't be ungrestful..given the current situation around the world...I would not order again..and I think its changed owners not the usually faces..or the ones I've seen before..heart burn...unsettled..sleep.
Green Parrot . 2024-04-08
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I liked the food had really good service loved it
Gul Mirza . 2024-03-26
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Prices on photos ..on maps app..is incorrect, it is more expensive ££ , so not an honest business, stick to naafiah, they always honest and reliable food
zahir patel . 2024-02-11
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Great food. Great service. Antonio was great!
Ola Christensen . 2024-02-02
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I used to order from here on a regular basis. I ordered a burger and always ask for no salad. When i arrived Minhaj asked me 'would you like salad chilli garlic' bit of a dumb question considering i said NO SALAD when i placed my order. Anyway he told me the burger needed lettuce as the bun would get too soggy... Basically he put salad on my burger then had the nerve to say ill make it again and sent me out with the same burger. Asif the owner is a top guy but the workers there are donkeys.
Irfan Adam . 2024-01-30
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Best takeaway in Preston, Nice service and very good food♥️🌸
Safin Chaware . 2024-01-10
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Pizza dough was raw. Rang the guy, he said I should've asked for a well done pizza - lol! Won't be going back.
W . 2024-01-10
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absolutely shocking the way i was treated, all i asked for was a large portion of chips with just red salt and chilli sauce and x10 strawberry mirinda. For some reason the worker ‘had’ to ask the boss if he could sell me x10 strawberry mirindas which is stupid as i was going to pay for them. It took him 10 minutes to be able to give me them drinks and when he did give me them he gave me my large portion of chips with red salt, chilli and garlic. I made sure to say no garlic as i’m seriously allergic to garlic and is life threatening so i went back and the same worker said ‘you asked for chilli and garlic’ but i just didn’t. He then took them exact same chips with the sauce on and put them back in the oil. I saw him do this and had to say ‘don’t do that’ but he said ‘i didn’t do that’ and ‘they’re not for you’ even if they wasn’t for me who were they for? and why are chips with sauce and red salt going back in the oil? shocking the way i was treated today will definitely not be going back here. This wasn’t the first time he had put garlic on my chips, i’m a regular to this takeaway every sunday when i use the barber shop next door.
Mohammed Hussain . 2024-01-07
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Best place for quick quality food with nice staff and lots of options Food made Very fast
Muhammad Jamal . 2024-01-06
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It was terrible experience.. i am very regular customer of them.. customer service...i don't think so they known anything about customer service. Forgot about customer service they don't know about huminity as well. I just want pay by card. This is biggest mistake of mine. They want only cash because of they don't want pay taxes (20%VAT). THEY FORCE ME TO PAY CASH. they said if i pay with card next time i will throw this card machine. This is not way to answer. I CAN'T GIVE RATINGS BELOW ONE OTHERS WISE I WILL GIVE THEM BELOW THAT .
Selant Mustakim . 2023-12-22
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I m From India But In Preston I am Looking For nice n good Taste Same As India and then I saw grill shack N Tried It And The taste Is same as Indian Taste .😊😊😊 Ms.Kara
Afrin Patel . 2023-12-14
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Quick service, helpful staff and good food. One down side no mint yogurt. But they do a wicked Asian style calzone
Adriano Petrylak . 2023-11-01
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Very poor not interested to take an order
Rizwan Patel . 2023-10-22
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Average food, but definitely emulated in price.
Talhah Umar . 2023-10-06
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Delicious pizza and friendly people in the shop.
magne vestergaard . 2023-08-07
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Cheap and best food option in Preston
Rafiya Sherin Kunnummal . 2023-07-03
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Ordered some food and a cheese and tomato pizza and noticed on the back it has black green marks on all the pieces off the pizza. Mould on the pizza dough. Dangerous to health and absolutely disgusting. Need to be reported. As could be fatal to kids or with other immune issues
Theofficialmalik . 2023-06-25
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Really poor food, been 3 times now and ordered large Tikka Tikka Kebabs each time, asked for no chilli every time to find the kebabs swimming in Chilli sauce and uneatable, (I don't mind hot food but the sauce isn't nice at all) went again recently and asked 3 times for no chilli, got home and I had chilli on it! Had to drive all the way back and ended up getting a refund... Very disappointing food and poor service.
8kphil . 2023-06-19
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Ordered our food well in advance at 5PM to be delivered between 7.30-8. Also rang the restaurant to confirm they had received the order and they did. It is now 8.40PM we have had no food, the restaurant isn’t answering any of our calls even though we have paid for our food. We are fasting and the service from this restaurant is terrible. Would not recommend.
R U . 2023-04-02
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Good burger great customer service.
peter cook . 2023-03-12
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Good quality food and friendly staff
yousof aboo . 2023-03-10
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Food is always nice. In other places, a collection is usually 20 - 30 mins. Here, you'll be waiting for a good 40 to 50 mins.
Taimoor Khan . 2023-01-31
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I ve ordered from here a couple of times. The person who takes the order listens very carefully and repeats the order. They will give you the exact time frame when the order will be ready and delivered. And when the food arrives it is nice and hot. Well done 👏
Nem Semi . 2022-12-18
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Food is good only snag 45min ✋️
Habbs Maljee . 2022-10-22
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Really good place to eat,surprisingly had a lunchtime menu although you can't see it as its up on the wall above the door you enter.i had a cheese burger with fries for £2.50 !!! Evening price is £4.lots of burger and chicken meals available.
Mark Munday . 2022-08-28
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Best pizza 🍕 Indian style, they are fresh. The chicken stir fry and chips are tasty to but only for spicy lovers. R x
R . 2022-08-10
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Tasty great food Never had any problem when ordering or delivery Always spot on
Amin Patel . 2022-07-28
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Great quality food all the time. Service on point
Salman Patel . 2022-07-26
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Although I buy from this place regularly collections), today I ordered a delivery and they sent an uncooked pizza (spefically sent a note saying before ordering “well done” and also called to confirm again over the phone). When I raised a complaint, the reluctant owner would advice me that he would “well done” it next time. Quite upsetting after this experience. What a shame that you have lost a loyal customer because of your terrible customer service.
A Jazeel . 2022-07-12
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Great food, great price Not really good for eating in as reallt small. They prefer cash then card but do take card. They do deliver so really good save couple quid from using just eat or uber.
Raeesa Patel . 2022-05-22
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Ordered and accepted. Rang after an hour and told that have no driver today. What a joke
Mark Pennington . 2022-03-15
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Cons 1) Small place with limited area to wait for your meal. 2) No proper system to call out your name or number once order is ready. 3) They don't like taking card, prefer cash Pro 1) Food is good 2) reasonably priced
Ifti Uddin . 2022-03-15
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Grill shack service absolutely terrible went to order food over counter only ordered 2 pizzas was told will take 20 mins went in to collect and kept me waiting saying few more mins also staff were very rude after hour and 30 mins got my pizza absolutely terrible service if I was allowed to give review in minus I would have done that stay away from GRILL SHACK RUDE STAFF AND ZERO SERVICE
Siddique Umerjee . 2022-03-05
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Quality food, Excellent staff, 5 Star service
Mahammedikram Patel . 2022-02-26
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Food is amazing! They satisfy your requests accurately and always deliver on time. Worth every single penny! Thank you.
Zabir Patel . 2022-01-27
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The most awesome pizza on the planet earth... unbeatable... must must must have... 😉
Munirah Lakhany . 2021-12-15
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A take away, but done what it says. All food was very good, good staff
Brian Sheldon . 2021-10-28
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Usually get the mixed grill fantastic never had a bad one.
Rosie Kenny . 2021-10-13
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Happy to çlub running the best of all the members
Mangu patel . 2021-09-26
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FOOD NEVER ARRIVED - PHONED 10 TIMES NO ANSWER ABSOLUTELY RUBBISH SERVICE
Chris Paul . 2021-09-04
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Rubbish grill...Bad service. Never again
Bill Oh . 2021-08-26
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This is the best place for Asian style pizzas, fully loaded and full of flavour, try it you will not be disappointed 😋
Harmesh Chauhan . 2021-08-09
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Low prices , delicious food, friendly staff
igor luter . 2021-07-12
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Good food, friendly staff, good prices.
Mohammed Elshamy . 2021-07-10
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The kebabs were that Spicy they were inedible. Even the plain grilled chicken with Naan bread blew your head off. The side salad came with more spice as there was Jalapenos in the salad . The pizza was tasteless and they had missed items off our order, including the pizza. They did resend the pizza out which arrived 30 mins later.
Danielle Mullen . 2021-06-20
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Ordered here first time. Cheeseburger and chips absolutely delicious. Also the donner kebab was spot on. Would highly recommend.
James McCusker . 2021-05-25
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Large donner stir fried with chips comes in a pizza box!!! That is such good portion i hope they dont change this unique thing about this place, amazing food and amazing portion size well worth the moneys! Asian style pizza too absolutely amazing!
Y A . 2021-05-08
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Ordered food 2 hours ago. Initially quoted 30 mins delivery. No update, food still not arrived.
Andrew Brown . 2021-03-30
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We don't even live near it but it's so worth the drive down!! The food is AMAZING for the price! One of the best burgers and pizza's around! Defo worth a visit! The service is also always on point, they drop the food to your car if requested! Defo a place to add to your list👍🏻
Misbah Ramzan . 2021-03-25
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Love this place nice and clean and always welcoming. Food is really nice 10/10 from me.
Road Man . 2021-03-16
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Don't waste your time. 2 hours later still no food. The worse customer service i have ever come across.
Pet-SuppliesUK . 2021-03-08
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Really good food and polite driver. Will defo be ordering from here again
Stu B . 2021-02-07
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Started off fantastic food, delivery, then downhill fast, very fast. Wrong food orders several times in a row, promised to return never showed, food quality, portions, standard went very poor. Not good at all
Sara Thirtle . 2021-02-03
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Just had kebab it was beautiful to much for me, hubby had donor stir fry and samosas a bit hot but he ate them, thank u be ordering again x on photo I had ate some
Maureen Slater . 2021-02-01
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Great tasty food Highley Highley recommend
M. P. . 2021-01-25
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Amazing food would recommend to anyome!!
zobix786 . 2020-12-13
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Very average food. Stir fries are extremely spicy. As usual they confuse flavour with spice.
M J . 2020-12-06
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The best food I ever eaten keep up I all ways get the best savices and and really good
Faisal Valli . 2020-11-21
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Really very good...taste. mafatiya khawani baw Maza awi.... everyone should go and taste nicely.. Shakil sir kaviwala...
Mahmed Sakil Patel . 2020-11-02
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Been twice the wait is ridiculous, both times orders were wrong and service is poor.
umar farook . 2020-10-24
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Can’t fault the food but service will let you down badly. Unfortunate.
Adam Gulson . 2020-10-24
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Very delicious recipes are made from Grill Shack...i like their foods and my favourite one dish from their menu is Grill Shack burger... i really like their food.
Muhammad Zaid . 2020-10-11
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ordered after hearing loads of good things but was massively disappointed. Wrong drinks came. Burger was way over cooked and just tasted like pure salt. Samosas on the other hand where cold and not cooked in the middle. Pretty gutted was really looking forward to this one.
James B . 2020-09-25
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yummi food always hot n very tasty
Saima Hussain . 2020-09-15
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The food was nice but it tasted a lot like Naafiah. Reason for 2 stars is because I had to wait for 40 minutes just for a burger and a donner, it would have been quicker to cancel my order and walk 5 minutes to Naafiah to get my order from there than wait here since it would have tasted the same.
Muhammed Moris . 2020-08-01
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Food is really good. Could improve on customer service, as I have been given the wrong change on multiple occasions. Also, would be good if they were HMC approved (hope they plan to in the near future). Other than that everything else is perfect.
Zayd Saeed . 2020-07-12
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Very good food and excellent customer services
Feature points . 2020-06-04
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Zero rate take your order and do delivery after 2 hour lazy staff No sense how to speak with a customer
GoldenGlow Bolton . 2020-06-01
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Discovered grill shack by accident, one of the few places still open during quarantine. Wish I discovered it earlier. Been here enough time times now to say food and service bang on. Can't go wrong with hash brown on the burger.
Yip Man . 2020-04-26
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A warm and friendly welcome with fantastic customer service. great and tasty food served just the way we like it. Would definitely recommend. This new takeaway exceeded our expectations.
Umar Zaka . 2020-04-18
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Great place to eat from. Asif has always pleased his customer by recommending best on menu. You won’t be disappointed. Order and enjoy with Grill-Shack much appreciated Asif 👍🏽
Hashim Patel . 2020-04-11
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Food was delicious. Fast service n delivery
Emma Brome . 2020-04-10
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Best food ...deffo recommended 👍
Rokiyya Hafejee . 2020-03-29
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100% recommend top quality food good customer service
Siddique Isa . 2020-03-24
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the grill shack preston amazing food would 100% recommend to everyone
Aishah Isa . 2020-03-23
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Poor customer service waited 1 and half hours for a burger and it was undercooked. Dont GO.
Anonymous M . 2020-03-21
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Disgusted. I would give 0 stars if possible. Shocking customer service, was told 15 mins for my order, it took over an hour. The guy kept saying its coming.
Hamza Patel . 2020-03-21
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Very nice place to eat excellent service.very tasty food great friendly and excellent service great place to eat.me and my friend liked it.defo would recommended to people.
Faz Patel . 2020-03-19
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Thank you for ma burger was nice and filling..would deffo recommend..
namz Bhamji . 2020-03-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1150 Opinions
I visited on October 31st and had a fantastic experience. The restaurant had a great balance of tables—plenty of open seating, yet still lively with other patrons. The environment was exceptionally clean and well-maintained, creating a welcoming atmosphere from the start. The food was delicious, with each dish showing quality ingredients and careful preparation. The flavors were delightful, and everything arrived at just the right temperature. The staff truly stood out for their politeness and attentiveness. They made sure our needs were met promptly without being intrusive, contributing to a seamless dining experience. Overall, a wonderful visit that I would highly recommend!
537 Opinions
I usually love costa but customer service was slow they more interested talking to each other I know it's nice they speaking to each other about there lives . Customer come first . I orded a bacon brie pinini came quick but burnt not usually like that my favourite I have been put off for life especially loads of flies knocking around everywhere and latte was only nice thing , just wanted to leave with flies everywhere. It was quiet not many customers in . Especially it's not cheap costa coffee you want your value I would of complained at the til I just wanted to leave with flies knocking about .
802 Opinions
Usually love coming here but was horrendous today. Table next to us was shouting loudly top of their voices. When asked if they could be quiet we were told no as they are staff at their other restaurant. Other people asked to move table. Sadly ruined my evening to the point o didn’t even eat my main. Asked if I could have it to take out shocking that they prioritise their staff over customers. Won’t be back for a while just think it’s ridiculous how loud people are without any consideration for others.
12 Opinions
After finding out both of the Chinese buffets had been closed we wandered upon this little place, so we thought we'd give it a go . What an absolute mistake that was. Our first clues should have been that the place was empty, our second clues should have been that the menu is only in Chinese with very little English on it, our third clue should have been when the waiter was unable to translate what was on the menu. Our fourth clue should have probably been the first three things we asked for they didn't have .So once we had deciphered the menu we had to wait a considerable amount of time to actually get the meals and when we did my partner's came considerably sooner than mine, I was left telling him to eat because the gap was so large his was getting cold. He had some sort of soup and sweet and sour chicken. When mine came I was in utter disbelief . My lamb kebabs were the most skinniest, minimalist things I don't even think I could have called it a kebab! More like strings of meat and they were considerably spicy which was not mentioned in the menu (in the little english it had) or waiter. It was about this point when they showed up with the drinks we had ordered more or less when we came in, they did apologise to be fair that they'd forgot but considering we were the only people in the restaurant I'd figure we were pretty hard to forget about, they didn't offer glasses either. 5-10 minutes later they show up with my apparently 'roast potatoes', crisps, we call them. It genuinely was as if they'd emptied some walkers into a bowl and popped them under the grill. To my dismay two Chinese looking gents walked in and their meal looked absolutely amazing! Also, I hope you can eat with chop sticks as no other cutlery was provided (even for very sloppy looking noodle soup)Their English was very poor, so poor they couldn't even translate their own menu I think they should really consider taking some English lessons considering they are so close to the university and would have so much potential for business from it .The whole meal itself cost just shy of £29 and I left hungry, disappointed and in utter disbelief, I am genuinely surprised my partner paid for it I thought he would have put in a complaint and told them not a chance in hell. You could not pay me to return to this place and I wouldn't recommend it as far as I could throw it.