Based on 259 opinions finded in 2 websites
Based on 259 opinions finded in 2 websites
Opinions
Great food, cooked perfectly and great service. 👍
Ben Franklin . 2024-04-27
MORE AT Google
Amazing food, best steak I’ve had in a long time, waitress was absolutely brilliant made us feel so welcome, don’t know her name but she had short black hair:) we will be coming back
Jodie Bray . 2024-04-27
MORE AT Google
At the entrance of the restaurant, you're welcomed with warmth and great hospitality. The ambiance is cozy and inviting. And the food? Excellent!!! Special mention to the service by Belisha and Hannah. Very attentive, they made everything even better. I highly recommend paying a visit!!!
Sandro Secchin . 2024-04-21
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Me and my husband have just enjoyed a fantastic meal at The Longstore. We both enjoyed a steak cooked to perfection and enjoyed some yummy cocktails. Best meal we’ve had out for a long time. We will definitely be back again.
Elizabeth H . 2024-04-10
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Took my husband for dinner on his birthday. Longstore never disappoints!
Ali Robinson . 2024-04-02
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Had the most delicious pre theatre meal a week ago. We were slightly late arriving due to traffic but the chef very kindly honoured the pre theatre meal offer. The food was perfectly cooked, it was hot and well presented. All the waiting staff were also very friendly and attentive. We will definitely be visiting the Longstore again and again. Thank you for a lovely dining experience.
959debbie . 2024-04-02
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We walked in with no booking at 7pm. The manager Katy was absolutely brilliant. She quickly found us a table and was quick to take drink orders. The food was second to none. We enjoyed a sharing steak with the more delicious sides and sauces. Great atmosphere and wonderfully attentive staff. Thank you Longstore. We’ll be back
AmyTruro . 2024-04-02
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Average , expensive uninspired menu , one of group had allergies so they dump a black pouch folder on the table showing the allergies , no inspired assistance at all .
Chris100mk . 2024-03-30
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We went for the bottomless brunch and it was well worth the cost. The bottomless bit is about the drinks which includes prosecco and beer. There is a supplement to pay for cocktails which seems fair enough. The breakfast itself is delicious. The home made hash browns and smokey beans are very good, and the roasted tomatoes are so much better than the lightly grilled ones most places serve up. Delicious sausages too. The Longstore is gorgeous inside - contemporary with wood panelling and good lighting. The staff are pretty consistent. You should try the cocktails - very sophisticated menu.
Dids Reeve . 2024-03-28
MORE AT Google
Great food. The price matches the quality I would say. But if you want 'bang for buck' avoid the seafood/fish dishes. It's expectantly lite but similarly priced to the other options. I shared some of my pork belly with my seafood obsessed partner. If we'd both paid for fish meals we would have been disappointed. If she hadn't chosen a fish deal I would have been in trouble finishing all of mine! Either a price reduction or quantity change is needed for seafood. The cocktails are excellent. *The knife in my photo is deceptive. It was larger than the usual knife and makes the dish look smaller than it was. I only marked it 4 for atmosphere as we were by the front door and it was an oddly cold day for this time in March. The staff and setting couldn't bee faulted.
Matt McKee . 2024-03-27
MORE AT Google
Beautiful food and wine. Service great 👍 will be returning for definite thank you for a lovely evening definitely recommend 😀
Natasha Brown . 2024-03-21
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Popped in for a quick dinner before watching Ben fogle....Fantastic food, fantastic service.....all round worth every penny, well done guys!!!
nickwN2651YM . 2024-03-17
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Lovely, relaxed setting for lunch. Food, service and atmosphere was fantastic! I wouldn’t hesitate in visiting again! Sticky beef was super tasty and the ribeye steaks were cooked to perfection!
James T . 2024-03-08
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The food here is excellent and service spot on too. I particularly like the non alcoholic cocktails, expertly made. Thanks for a great experience, we will return.
Willow Car Park . 2024-03-02
MORE AT Google
Absolutely amazing place! Every care thought and attention to detail is there! They check if you need to get to the theatre. We had amazing fast service and nothing was too much trouble
tanya bauer . 2024-03-02
MORE AT Google
Excellent food and service. It is a little expensive. Definitely will return.
Colin Pound . 2024-02-27
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Watch the chef cook a great meal through the looking glass. Been going there long enough to remember BustopherJones.
Gareth Hainsworth . 2024-02-21
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Food was amazing Staff and service was fantastic Thanks so much sorry for the feet on table 🤫. .......................
Paul E . 2024-02-16
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Fantastic experience, staff were amazing, knowledgeable and attentive. Food was out of this world every mouthful had our taste buds dancing. Would definitely recommend and will be going again.
sarahbarnes2279 . 2024-01-22
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Amazing food and service. Best steak spot in Cornwall
James . 2024-01-22
MORE AT Google
The service was amazing 👏 Waiter made sure all our needs were met and the food was on time
Sinikiwe Dube . 2024-01-13
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We went here with all of our family including my two children for an early dinner. They had a kids menu and some colouring mays to entertain the children which was an added bonus. The steak was amazing! I had the sirloin rare which was truly delicious. We also ordered a Tomahawk to share which was perfectly cooked. Recommend getting the peppercorn sauce and the mixed green vegetables which were also perfect with the meal.
Emma H . 2024-01-03
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Best steak we have ever tasted, and we have been all around the world
John Parr . 2023-12-22
MORE AT Google
A very nice restaurant with good food and friendly service.
William Price . 2023-12-20
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Atmosphere is great staff friendly and food was amazing
Alison Marshall . 2023-12-12
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I've discovered the place by mistake but it was the best mistake ever. From outside it looked cozy, warm and chill, perfect for a date. I went in and we had the best date, with incredible delicious food and amazing cocktails. The staff was very friendly and committed, they helped with the table we wanted, made great recommendations and took care of us for the entire date. We will definitely come back a few more times.
Alexandru C. Antonica . 2023-12-12
MORE AT Google
Absolutely wonderful food and service. Food was in abundance .Service exemplary. Trying to book again to go back.
anila s . 2023-12-10
MORE AT TripAdvisor
Not cheap but you get what you pay for. The sticky beef is insane!
Chris Wilson . 2023-12-05
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I have been going here since it’s open and the past 3 times there’s been a issue and tonight my steak was overcooked and starters was cold and I wasn’t the only one to complain I would strongly avoid this place it has really gone down hill! Although the food was rubbish the server was incredible and couldn’t be more helpful!
Aaron Boynton-quinion . 2023-12-02
MORE AT Google
We've eaten here loads, and never experienced a bad meal here until this evening - a family meal for my Birthday, ruined! From start to finish it was a disaster so say the least. The waitress was rude and didn't seem interested or helpful. Starters eventually came out (calamari) was like dried up, chewwy bits of rubber that had been battered and fried. Empty bits of batter too! The price you pay, you'd expect something edible. Once plates removed, we had complained but got nothing but a smug grin and 'okay'! Asked if we would like another drink, 2 ordered wine, they got slammed down on the table without a word. Mains took forever to come out, it wasn't overly busy! When they did we had to keep asking for more cutlery. 4 of us had cod - mine came out raw (translucent and resisted flaking). All food served on stone cold plates too. Chips were tepid - as for triple cooked, they tasted like they'd been fried in dirty oil, and as probably re dunked over and over again (more than triple cooked), were soaked in grease. Better chips in burger King! By the time I had my meal re cooked, everyone had already finished. Was really bland and a complete rip off for the money paid unlike previous times. The cod still wasn't as hot as a meal should be, and again another freezing cold plate so no wonder! Birthday cake came with no knife to cut it? Plates followed no cutlery again, followed by spoons? No forks available? All staff failed to ask how the meal was, even with complaints, probably knew it was such a shambles. No one offered to take any of the food off the bill, and to top it all off when about to leave, we received no thank you or goodbye. We left a big tip - sort your staff manners out and get a new chef! Bring back how it used to be! This was a family favourite since you opened.. Now it's absolutely awful and will not be returning.
Victoria styles . 2023-11-23
MORE AT Google
We've eaten here loads, and never experienced a bad meal here until this evening - a family meal for my Birthday, ruined! From start to finish it was a disaster so say the least. The waitress was rude and didn't seem interested or helpful. Starters eventually came out (calamari) was like dried up, chewwy bits of rubber that had been battered and fried. Empty bits of batter too! The price you pay, you'd expect something edible. Once plates removed, we had complained but got nothing but a smug grin and 'okay'! Asked if we would like another drink, 2 ordered wine, they got slammed down on the table without a word. Mains took forever to come out, it wasn't overly busy! When they did we had to keep asking for more cutlery. 4 of us had cod - mine came out raw (translucent and resisted flaking). All food served on stone cold plates too. Chips were tepid - as for triple cooked, they tasted like they'd been fried in dirty oil, and as probably re dunked over and over again (more than triple cooked), were soaked in grease. Better chips in burger King! By the time I had my meal re cooked, everyone had already finished. Was really bland and a complete rip off for the money paid unlike previous times. The cod still wasn't as hot as a meal should be, and again another freezing cold plate so no wonder! Birthday cake came with no knife to cut it? Plates followed no cutlery again, followed by spoons? No forks available? All staff failed to ask how the meal was, even with complaints, probably knew it was such a shambles. No one offered to take any of the food off the bill, and to top it all off when about to leave, we received no thank you or goodbye. We left a big tip - sort your staff manners out and get a new chef! Bring back how it used to be! This was a family favourite since you opened.. Now it's absolutely awful and will not be returning.
Victoria s . 2023-11-23
MORE AT TripAdvisor
Visited here twice a year for many years, treated it as a special occasions restaurant, the last time we visited we were a bit miffed with our experience however once again we visited thinking it's a one off as they were busy. How wrong could I be our waiter was quite frankly rude not once from the 3 courses did he ask how it was, not once did he ask if we wanted any more wine Evan after a 20 minute wait for a drinks order once we were seated. As always we share a sharing steak as it is a steakhouse priding themselves on quality. Our £120 porterhouse steak was nothing better than home cooked chuck or brazing cut, the quality of the steak should never have passed the chef. Gristle and fat and the texture of a old boot. They have obviously cut back on the quality we were previously accustomed to. That was enough for us to agree that we will not be returning. However if you do go I would highly recommend Panna Cotta dessert! Fantastic drinks selection too!
Cornishboy12 . 2023-11-21
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Just excellent. Expensive, but by far and away the best steak I have ever had. Booked a table for myself and my partner for our 10 year anniversary. Shared the 'Big Cuts' Porterhouse steak with Mash and Skinny fries. Service and atmophere matched the food perfectly. Our server was always present but not too over attentive. Thank you for a fantastic experience. S&J
Sandy Holz . 2023-11-09
MORE AT Google
Extremely slow service food is average longstore Truro is poor and needs better management. Longstore Charlestown is faultless.
William Freeman . 2023-10-29
MORE AT Google
Just popped in for a drink before heading elsewhere to dinner but all the staff were so friendly and the bartender was amazing! Lovely place for a cocktail
Katie Joyce . 2023-10-17
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Absolutely fantastic and amazing food, staff were brilliant especially Katie who looked after all 18 of us 🥰
Michelle Cooper . 2023-10-14
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Took my son here for his 9th birthday we had the tomahawk witch was delicious. my son absaloutely loved it! Also received complimentary drinks as it was his birthday witch was a nice touch. Iv eaten here a few times and have never been disappointed. Definitely the best place to go for a steak in truro 👌
Tom H . 2023-10-11
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I have been to this restaurant on numerous occasions for dinner, and in my opinion this is the best place to eat in Truro. It is always busy, so there is always a good vibe. The cocktails are always spot on with an interesting and diverse cocktails specials menu too. The wine is reasonably priced and you get a good choice if you want to buy by the glass too. The steaks are always cooked to perfection. I love the fillet. The sides are delicious, best truffle Mac and cheese I have had. Service is always great and India (who works Friday and Saturday nights) is a stand out employee. My only complaint is that the lunch menu isn’t anywhere near comparative to the evening menu, which is such a shame as I would love to go for long, boozy lunches here if the menu offering was better on a Friday/Saturday, I think Truro as a whole is missing this, so it would be a good opportunity to cash in.
Wennie-Woo84 . 2023-09-30
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Food excellent but spoilt by a waiter making it his privilege to serve us, waiting for the drinks order and forgetting the sweets order, coffee long finished before a recap then they appeared. Food lovely but could of been a 100% experience but let down by poor service of a few, underlined. The rest of the staff were lovely.
mr g . 2023-09-30
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I'd give this place 4.5 stars, love the atmosphere, the service is quite fast. The food is quite delicious. I had the fillet steak with baked mac and cheese and my husband had one of the specials which is katsu curry.. we both enjoyed it! The servings for the appetizers are quite small though but they're also quite enjoyable. Overall, a great experience and would gladly come back again and recommend to friends and family planning to visit Truro
Grace Allen Sta. Ana . 2023-09-29
MORE AT Google
We dropped in and booked for that evening, and we had a great night! Prompt and attentive service who knew the menue well. We had both steak and seafood courses and thoroughly enjoyed both. A good wine selection; we had the Italian Malbec and we were very impressed. Good ambience with a lovely light-well in the main dining area. Hats off to Casey (the Boss) for looking after a couple of Australians so well. Thoroughly recommend this venue.
Michael K . 2023-09-28
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A mixture of two course and three course. All good was very good flavour and well presented. Persona choice we collectively wasn’t keen on the crispy onion with the steak. Would be nice to have a red wine ju as an option but again personal choice. A very nice evening, good food and good service at an expected price.
ACKERS74 . 2023-09-25
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The best roast! We are regulars and it never disappoints.
Jessica Powell . 2023-09-24
MORE AT Google
Roast dinner quite tasty but not hot.friemd I went with has eaten here a few times and said the meal is never very hot .Be aware a 10 percent service charge is added to the bill and you are asked to add a tip on the card machine.
Rose Hawkins . 2023-09-24
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Fantastic Sunday lunch for a party of 12. The friendly staff couldn’t do enough for us. The roast was incredible and would highly recommend. Slightly on the expensive side. But I’m happy to pay extra for a meal when it’s fantastic quality. Looking forward to our next trip there!
James T . 2023-09-24
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I rarely write reviews, but we had such a lovely experience at The Longstore I wanted to say thank you to the chef and staff. We had the set menu, which had plenty of choice at a good price. We both had sirloin steak with warm green salad, which was cooked to perfection and absolutely delicious. The waitress and barman were friendly and attentive, and the wine was spot on. Thanks Longstore team, we will be back!
Imogen D . 2023-09-19
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Very over priced!! Got sat in an old hallway tables packed in !! Food was not hot and suaces where out of a bottle!! Chips out of a bag!! Squid starter out of a bag and over cooked!! Would not go back used to be excellent!!
Gary L . 2023-09-10
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The food here and service is always a high standard, great to have somewhere to go your know is always consistent and everything we have tried is always superb. Visited last week with family best steaks and burgers just mouth watering thank you
LucyD447 . 2023-09-07
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Went as a group for a birthday. Service was amazing! So attentive and the cocktails were great. Food was tasty and quick to arrive. Great atmosphere.
Dave S . 2023-09-02
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Stopped for lunch on 31/8 after a visit to the opticians with my wife. We had a rare done 500 gram Chateaubriand washed down by a bottle of Rioja. The steak was cooked and presented to perfection and our complements must go to the chef....
luxlad . 2023-09-01
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Didn’t have food but brilliant cocktails and service from the bartenders. Some fantastic unique cocktails as well as great classics. We’ll be back for food soon!
Liam James . 2023-08-27
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Amazing food great selection and service impeccable
Jay Howarth . 2023-08-26
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Ok but service and food not quite up to the prices charged - mackerel starter was poor just a half a grilled mackerel and a few small tomatoes - steak was good and vegetables likewise but these were at an additional cost and the sauce...
Feedbacisgood . 2023-08-24
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From start to finish we cannot fault this lunch. All 4 of us went for the beef Sunday lunch 3 x adults and 1 x child. The portions were excellent especially with the added cauliflower cheese. Crispy roast potatoes, fresh not over done veg and...
neilclifton . 2023-08-20
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My daughter and I visited today for a Sunday roast, I must say it is the best roast we’ve had in a long time. I had the pork, which was cooked to perfection, and my daughter had beef which was just as good. Everything about...
Katie B . 2023-08-13
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Nothing wrong with the food or the service, but getting put upstairs with a table full of chavs (male and female)next to us who were f*cking and cun+ing all night which wasn’t the best. As a family we always book an early table to avoid...
valiantlad . 2023-08-12
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We enjoyed a superb mid-week lunch with family, the food was delicious, most of the party chose fish which was cooked to perfection, one of our party had the Pork which she said was also a very good choice. the service was efficient, we didn't...
27Hermes . 2023-08-12
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Went here for a birthday celebration but went away feeling very underwhelmed. The staff were excellent and very attentive it was just the food and although there was nothing actually wrong it just didn't match with the price and our expectations.
Lorraine Baggs . 2023-08-09
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Excellent food and great service.
Sean Johnston . 2023-08-03
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WOW!!! From the beginning to end. What a fantastic evening. We were met with a lovely warm welcome. We ordered starters, mains, desserts. Champagne and cocktails. All food beautiful, The Starters Seafood Risotto omg tasted amazing, creamy and plentiful of portion and plenty fish too....
CornishJedi . 2023-07-31
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We had a lovely family meal at this restaurant on Monday. The service was excellent and the food beautifully presented. I would most definitely recommend. The decor is also tastefully presented.
Jodie C . 2023-07-18
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Since our first date here in 2021 we have been to longshore Truro many times since. The food has always been amazing, service prompt and prices are great. If theres 3 things that have kept us coming back it is the steaks, wine and the atmosphere!! They have always left a lovely taste in our mouths and we look forward to visiting everytime we are in town.
Liz Peel . 2023-07-16
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Since our first date here in 2021 we have been to longshore Truro many times since. The food has always been amazing, service prompt and prices are great. If theres 3 things that have kept us coming back it is the steaks, wine and the...
lizziep454 . 2023-07-16
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We have been to longstore a few times now but most recently for their amazing Sunday roast! We've had many a date night here also and can deffinatly recommend the chateaubriand from the big cuts with the red wine gravy which the flavour being mouth watering! Back to the roast 🤣 I have to say I have never had beef that falls apart as effortlessly as theirs for a roast dinner! It's truly a roast to remember and for £16 for an adults and a £8 for a child's (which is not much smaller than the adults meat wise!!) It's where I want to be on a Sunday for sure! We look forward to dining here again!
Karenza . 2023-07-14
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We’ve been so lucky on our tour of Cornwall, every single meal has been either Outstanding or Very Good but sadly our visit here today was the worst and thankfully the only encounter where the staff were unfriendly verging on rude and food was poor....
goodclaret . 2023-07-12
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One of the nicest restaurants in truro! Great for a special occasion or treat. Good always exceptional. Service wasn’t the best last night but they were short staffed and busier than expected for a Tuesday night. Atmosphere always good, nice music and buzzy.
HANNAH GRAVES . 2023-06-28
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Decor and atmosphere of the restaurant is brilliant. Lovely natural lighting in the main dining room area, although i did feel a little cramped. The tables were quite tightly packed in where I was sitting. Servers very friendly and full of smiles! Food was good,...
1olivereatsalot . 2023-06-25
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The Long store is amazing restaurant, simply one of the best. Just make sure you go to the one in Charlestown instead
Alexander Pippington . 2023-06-22
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Went for a friends birthday , starters were really lovely , then I had prawn linguine , was so looking forward to it , came out and pasta came out in clumps where it had stuck together while cooking , was hoping for fresh tastes...
StTudyPippa . 2023-06-21
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Just been here. The food was divine. Everyone was friendly. A fantastic restaurant that has amazing food. Would have liked a bit more of a keen eye towards the middle of our meal as to how empty are glasses were but that’s literally the only fault. The detail in the food is superb.
Jake Simmonds . 2023-06-19
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Came here in the week for dinner and the food was great. We both had steaks which were lush and cooked to our liking. It was a bit pricey but you get what you pay for and was worth the money. Starters were really good, the scallops were especially tasty. The portion sizes were good as well I couldn’t finish all of mine, so recommend going easy on the sides! Highly recommend
Ellie Waters . 2023-06-11
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We enjoyed a birthday celebration lunch here wt some vouchers my daughter had treated us too for hubby's b.day. The Steak was one of the best I've ever tasted and side dishes tasty too. Great selection of food shame we were so full an couldnt...
Christine T . 2023-05-28
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We love it here!!! One of fave places in Truro. The staff are the friendliest people and the food is fantastic! Every bite of food or sip of drink is heaven 😋😍 Thanks again for a superb night.
Jo Correnti . 2023-05-09
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Disgraceful is the word I would use to be honest, we were warned about going to this so called restaurant and we should have taken locals advice and not have booked, the look of the food was horrid and the taste and general finish were...
Albert P . 2023-05-05
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Amazing evening. What can I say apart from outstanding service and friendly atmosphere. A special big up to Connor and the bar staff. Perfecto amigo. 😎👍I hope to see you all soon. 🤙
Paul H . 2023-04-23
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I have been to the Truro longstore a few times before and it has been lovely. Booked it for a friend's 50th birthday and was very disappointed. Bought half the tables drinks and forgot the rest. Cleared half the tables starters and left the rest,...
Tamsan1212 . 2023-04-20
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We are on holiday in South Cornwall and our favourite restaurant is The Longstore Charlestown where we have enjoyed a visit there every time for the past 6 years, we have never had a bad meal or atmosphere there. So we decided to try the...
marklwill . 2023-04-04
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The Chocolate Ricotta donuts dessert is truly scrumptious I went with a friend for my birthday and we had a lovely meal, I had the hake and my friend had a fillet steak, everything was cooked to perfection. Initially we were going to have a...
milliemoo2015 . 2023-04-02
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Lovely place to relax and enjoy a night out. The staff are brilliant and welcoming. Great food and the atmosphere was perfect .
Spelile Barker . 2023-03-23
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Booked the bottomless brunch for a hen do for a 9 of us from work. There was 6 of us on the day (I attempted to call the day before and emailed to inform them when there was no answer). Advertised as a bottomless brunch so you’d expect there to be a good deal of alcohol involved. The waitress who served us was lovely but then another waitress arrived about 12 (we had a 90m booking from 11-12:30) and came over to the table and quite abruptly told us we had 10minutes left which we were already aware of. She then returned to tell us to keep the noise down as we were being too loud. Just abit of a dampener to the end of our experience there as I’d made it clear it was a hen do for a group of girls and even had a balloon dropped off the evening before, we were also preparing to leave as our booking was coming to an end so I think there could’ve been a nicer way to speak to us if that was the case with 10minutes left. We had a cocktail each and 4 Proseccos alongside our food so price value worth it but I wouldn’t recommend from our experience of the brunch. We then went to Mannings just down the road for more cocktails and they couldn’t have been more accommodating and the cocktails were lovely 💜🥂
Rachel Crocker . 2023-03-20
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Visited with 5 friends for bottomless brunch. It was a small celebration for our bride to be. They were fine with us having balloons and decorations. We were asked half way through our 90 minutes to “ be quiet” ! Never in all my years...
ferdyEngland . 2023-03-19
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We visited here on Saturday and was really looking forward to returning and been a few times and always had a fantastic experience. This didn’t change in regards to the service we received the staff were amazing. We had our starters which where delicious. However...
Kayleighb23 . 2023-03-06
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We were waiting over an hour for lunch to come through, the quality of food is great. But the service is very very very slow, premium should equate to quick service and quality, I did not find it here.
connor swan . 2023-02-25
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Great restaurant food and service, fantastic, great choice of drinks from cocktails to beers, steaks cooked to perfection.
Kevin Farmer-backhouse . 2023-02-22
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Lovely place great food. We've had the same waiter every visit, Connor I think he's called an he is a credit to their team very friendly welcoming an very attentive 😁
Caron Hall . 2023-02-18
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If you are after overpriced food and drink, (Doom Bar Ale in Wetherspoons £2,00, Longstore £5.80) waiting a long time for your food, (we sat down at our table at 7:15pm, our main course arrived at 8:55pm) not having a dessert (the bill arrived after...
N9281SVmartinc . 2023-02-18
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Amazing steak as always! Never fails Just gone a bit tight on the chips these days, otherwise faultless still a brilliant meal
692willj . 2023-02-17
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Came here with my partner for a date night. Crispy chilli beef. And spanish sweet peppers as a side. Then a 500g Chateaubriand steak (rare) with blue cheese and port and rosemary jus and fries to share. Everything was cooked to perfection. The steak melted...
James T . 2023-02-11
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May I start with, I have been to the Longstore at Charlestown numerous times and absolutely loved it. Went to the Truro restaurant for a change for a birthday meal, we arrived early and seated ourselves at the bar. Taken to the table on time and introduced to our waiter, all good. Ordered another drink at the table which I had to chase up 15 minutes later to work out where it had got to. Also ordered starters and mains, starter came out relatively timely and was absolutely delightful! A couple adjacent to us were seated at this point and ordered their food. They'd managed to get their starters, finish them, then receive their main while we sat waiting. At this point I spoke up and pointed out it wasn't the managers fault and I was happy to wait, as long as everyone was having the same issue. 2 free drinks and a short wait later our mains turned up 2 hours after we arrived. Mains were pretty good but not the same standard as the other restaurant in Charlestown. Very disappointed overall, gone from one of my favourite steak restaurants in Cornwall to probably never setting foot in either of them again. Terrible experience tonight that I still paid £110 for the pleasure of, for 2 'nibbles' dishes and 2 steaks. Emailed like the below comment asked, still waiting for a reply 5 days later. Update: Still awaiting a reply, I'm not sure these people are interested in customer service.
Rob Pitt . 2023-02-07
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We came in for a birthday as a table of 6, free pint for birthday boy on arrival which was nice! Very long wait for food, over an hour for mains but steaks were excellent, chips not cooked but all good apart from that. The...
AlexHudd . 2023-01-27
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Our food came promptly, hot and absolutely delicious. We were seated upstairs but it was cosy and we were not forgotten. The atmosphere was friendly as were the staff. Nothing was too much trouble. We will definitely be visiting again.
julieaN5143CW . 2023-01-26
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Steak was good but chips were not cooked Long wait for food - why not reduce you table bookings ??? Bill arrived and was charged different prices to those quoted on the menu, charged more ! complained as this is not right !!! Its a...
maggiemoo64 . 2023-01-22
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Every visit has been exceptional. Great menu , excellent and interesting Specials and great cocktails. The service is always first rate. Can’t wait for our next visit👍🏻
Duncan Bowins . 2023-01-21
MORE AT Google
Over rated Very salty Needed a magnifying glass to find my squid starter Stopped at McDonald’s on the way home 🙈
Shaun Murphy . 2023-01-15
MORE AT Google
We went last night for my sisters birthday, having been before we knew how good the food was, and it didn’t disappoint this time, the steaks were delicious, my wife had the slow cooked pork belly and loved it and all the starters were lovely....
johnnX6850DV . 2023-01-08
MORE AT TripAdvisor
Don’t go there for lunch. The service was great but the lunch menu very underwhelming. Starters were good, but both our steak frites were overcooked and the fries were very disappointing. A very expensive meal and I feel cheated, as it wasn’t worth what we paid. What a pity.
Mandy Cronje . 2023-01-06
MORE AT Google
Amazing food and delicious cocktails! The staff were attentive and the atmosphere was good. Great for a celebratory meal or occasion.
srundle . 2023-01-02
MORE AT TripAdvisor
Had a fantastic lunch - the atmosphere and service was good. There’s plenty of choice on the menu. The burger and steak were very tasty and filling and we look forward to visiting again.
Journey33884920056 . 2022-12-31
MORE AT TripAdvisor
The food we ordered did not reassemble the description on the menu. E.g ordered a beef salad, what arrived was overfried lumps of beef in some kind of stodgy batter, accompanied by roughly chopped cabbage with the odd bit of carrot and a drizzle of flavoured glaze. If I served this up to anyone I cook for, I would expect complaints. Will not return.
A A . 2022-12-23
MORE AT Google
The ultimate traditional steakhouse style restaurant. A must go to anyone I can honestly say it’s the best meal I have ever had. Food, cocktails, and service was faultless. Will definitely be visiting again soon
Cornishboy12 . 2022-12-18
MORE AT TripAdvisor
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13 Opinions
My wife and I wanted something special for our anniversary meal. We both had rib-eye steak and it was delicious. The staff are friendly and efficient. The menu is changes daily with both meat and s
meatporkpaysteakcookedroaststeakssquidmustfish353 Opinions
Gorgeous decor, nice food, and outstanding service from our server Chloe who couldn't have been more polite, helpful or welcoming. My son and myself thoroughly enjoyed our lunch there.
meatporkpaysteakcookedroaststeakssquidmustfish