Based on 2.831 opinions finded in 2 websites
Based on 2.831 opinions finded in 2 websites
Nº 221 in 703 in South Gloucestershire
Nº 32 of 137 British in South Gloucestershire
Opinions
Fantastic food, we had the festive menu and service great too. A very minor point, we paid for extra stuffing -£5 for 3 tiny stuffing balls, I felt they were overpriced
Karen alder . 2024-12-05
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We came yesterday lunchtime with a party of twelve, what a lovely experience ! everyone so very efficient and friendly Thank you so much David &Terry
Teresa Chappell . 2024-12-05
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Lovely venue with great food and great service. Dog friendly also but you have to notify them when booking that youre bringing a dog so they can arrange a specific tsble for you. Otherwise very friendly and definitely one to visit.
Seb (Seb) . 2024-11-27
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Fab Sunday roast at the Lockeeper Keynsham. Guy looked after us! We enjoyed the food and the atmosphere. Great service thank you
Debbie Horseman . 2024-11-24
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Very friendly people. I will put this venue on my regular list
Frank Beard . 2024-11-17
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Nice pub serving good food. Also has a nice garden but busy during the summer. Just visited again. More great service lovely food. 50mins from walking in to finishing main course and desert. great. 5* rating for Zoe who looked after our every need with a warm smile. Will be back v.soon
Martin Bunker . 2024-11-17
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Really good fish and chips. Nice pub, good location on the river.
Benny Turner . 2024-11-14
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The Lock Keeper is in a lovely location with a big garden that goes down to the river. If you've just come in on the train then it's only a short walk from the station and Keynsham is also very close by. The Google Plus Code location is; CG95+HJ7 Bristol which I got from the PinPointEye app.
Douglas MacDonald . 2024-11-14
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We really enjoyed the vegan roast. The staff are lovely and very helpful and enthusiastic. Will definitely be returning 🥰
Kristian Sharpe . 2024-11-11
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The problem with a limited menu is just that….. It’s limited. If you are a regular visitor as we are, you quickly run out of choice. When we last visited there was no “Specials” available and that really narrowed the choice. They seem to serve what is available with random ingredients, for example, every time we order chicken it is served differently, the last time it was served with cold tomato slices, courgettes and a couple of small potatoes and a pesto type “Sauce”. This was entirely different than the last time we ordered chicken. I may be wrong but it gives the impression that the chef serves up whatever is available on the day. We find the sandwich choices very strange, why not have a more traditional selection? We understand that the days of hugely extensive menus are probably over but if a limited menu is preferred by the business, it needs to be changed regularly or return customers will quickly not be…. Return customers. The prices are a little on the high side and waiting time is sometimes a problem, however, the staff are always pleasant and the manager is very polite and helpful. The actual location is lovely and the ambience of the pub is good. This review is subjective, but the consensus from our group is the menu needs more variety end should focus on more traditional food options.
Andy & Jane H . 2024-11-07
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Fabulous as usual food was amazing. Great staff and drinks. Love it here
S . 2024-11-04
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Lovely pub,met old friends for a drink and a catch up.
Carol Watts . 2024-11-02
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Disappointed by the very limited menu. Used to come frequently and the menu was far better. Ordered the pea hummus to start this was disappointing and tasteless and burger for main, very over done, chips dry and had been reheated. My burger had no cheese so asked for it to be taken away for have some grilled cheese and it came back with cold grated cheese !! Shame it’s gone downhill used to be great! Would not return in a hurry
Rubi W . 2024-11-02
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Great service from Guy and Rose, lovely food and atmosphere
Gavin Wade . 2024-10-23
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Great location with a snug little bar, a bright open glass house room. Outside great raised decking with garden below.
M AP . 2024-10-23
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We came to the Lock keeper for my dad’s birthday and had the best evening. Guy and Rose were fantastic and the food was lovely. Thank you so much!
Isabel Hindley . 2024-10-21
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Excellent service with a smile every time I visit, which is most days ! Coffee ☕️ is superb 👌. No push button machines in there ! A well run pub/restaurant by the long term manager Sam . Try Luke for an excellent coffee or even one of his numerous cocktails 🍸 😉.
John Lacey . 2024-10-20
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Food was pretty good to be fair (apart from (Mac and cheese side dish) but menu was very limited. Booked a table for 5.30pm and were seated on time. After 20mins of waiting had to ask waitress if we could order some food? We were told her “colleague” would be with us but didn’t see another waitress in our section the whole time. Waited a further 5mins and called over the same waitress again who then did take our order. In the meantime went to the bar myself for drinks. We’d finished starters and had to wait around 25mins for mains to arrive. When these were brought to the table our starter plates and cutlery were still there so wasn’t room for mains. Had to call waitress over after 5mins as we were still missing a side dish (Mac and cheese with beef cheek) which itself was really disappointing, lacking flavour and seemed to be slices of beef, not beef cheek. Once again no offer for drink orders so went to bar ourselves again and took empty glasses. Finally, no sight of waitress or offer of dessert so went to the bar to order it ourselves. Barman did apologise when we complained about service and side dish and did provide complimentary ice cream for our child.
Sion P . 2024-10-20
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A tricky start for us as one of our party was stuck in traffic and ended up arriving half an hour after the booking time. Zoe took it all in her stride and took the order whilst serving other tables first, meaning as our meal arrived so did our late comer. A bit of cooperation and luck and everything worked out. Zoe gave excellent service from start to finish, the standard of the beef roast was amazing too, great new chef.👍👍
Mandy H . 2024-10-20
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A bit expensive for but your still working it about right. Before I got pension off we went call.in3 or4 a month
Kev Genge . 2024-10-19
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First time visitor, only had coffee with friend but will be back for a meal with my wife, who I’m sure will like The Lock Keeper. Lovely spot, greeted and served by Peter who was very hospitable and friendly. Service was spot on!
Graham B . 2024-10-18
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We had the most amazing Sunday lunch at the Lock Keeper’s today. We’ve been visiting regularly the last couple of months because we walk our dog at the area, and we always found the staff to be lovely and attentive. The atmosphere is great and their food is always amazing. I tried the vegetarian roast this time and it was one of the best I’ve ever had, even though I’m not vegetarian. Their veggies are exceptional. My partner had the beef and she was very happy as well 😊 Thank you Lock keeper and team.
George Sigalas . 2024-10-06
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I live in Keynsham, The Lock Keeper has been refurbished recently, looks very nice, but the prices increased substantially. I paid £8.75 for a 250ml glass of house wine, house wine, not the posh stuff. When I enquired why it was so expensive, I was told the paint was expensive and had to be paid for, the waitress told me that they wanted to get a Michlen star, which makes me feel and think that they don’t care if people question the prices as they only want the well healed any way. We were there again on Sunday 29th and the wine was the same price, I was not happy and took the time to check their menu when I got home, turns out there is a cheaper house wine which is £6.60 a glass, so why are customer being given the more expensive wine? I suspect this is under instruction to fleece the customers of as much cash as possible, I mean a glass of draft cider if £5.95, I recon that’s a 500% mark up. Time to look else where for a reasonable pub, pity, it’s such a beautiful location
DrFixit Bristol . 2024-10-01
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We came here on Friday for dinner. The staff are lovely and made us feel extremely welcome! We were sat on a small table opposite a window. It was a little cold so having the fire on would have been great! However we didn't ask them to turn it on so it's definitely just an observation and not a criticism. We ordered the sausages and a burger. We also had the loaded fries accompanied by an order of blue cheese sauce. The food arrived quickly and was yummy! The sausages were our favourite, but we felt that the burger was average. Our waitresses were lovely but they did forget some of our items when bringing the food and I did have to ask for them. However, the servers were apologetic and the items came super quickly. Our only issue was that the loaded fries were bland and the food could definitely have been warmer. We would definitely go back but I think we would order different things.
Olivia . 2024-09-30
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Delicious. Large portions. Great beef.
Jamie Haigh . 2024-09-29
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I absolutely adore this pub in general, my first ever visit was around Christmas last year and the atmosphere was perfect! Old outside, quirky and beautifully decorated inside and just wonderful hearing the river flow past from the garden and car park. The service here was amazing, we lucked out getting a table for Sunday lunch and myself, my Dad and my girls were so warmly received. Thank you so much, we will return again and again.
Charlotte Palmer . 2024-09-29
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amazing food, beautiful location, keen wine list. the most smiley wonderful waiting staff. perfect place. ideal for a date.
Omri . 2024-09-24
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Lovely place & the food was amazing.
Lee Riley . 2024-09-23
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Excellent place very nice food and good ale. Fantastic staff. Good value for money
T Marshall . 2024-09-22
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Nice looking pub and eating area, however the food was average and the service was too. We ordered 3 burgers and 1 fish and chips. They brought 2 fish and chips and the server argued we’d ordered them! We got an apology but then had to wait 10 minutes for the 3rd burger whilst the rest of the party had their food in front of them - not great. The fish was overcooked with hard brown batter, the others said their burgers were ok.
Kerry Gourlay . 2024-09-21
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We had a large booking for 16 people for a birthday celebration. Half of the table were kids. The staff were so friendly and accommodating, and really went above and beyond to make sure we had an excellent experience. And oh my goodness the food! If you're thinking school roast dinners, think again! This was possibly the best Sunday roast I've ever had. The portion sizes were generous and everything was exceptionally well cooked. Every single person was happy with their food (even the picky kids!) There was a friendly and relaxed atmosphere, and we felt comfortable letting the kids run off some steam outside between courses. Looking forward to our next event at the Lock Keeper.
Laura Walker . 2024-09-16
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We had a lovely dinner in the conservatory area. Staff were friendly and attentive. Had three courses including the fish pie special, all very tasty. Bathrooms were clean. Good access by bike from the B2B cycle path - one short section of busy road but you can walk your bike along the pavement there if necessary. We enjoyed the buzzy but relaxed weekend atmosphere, and will definitely be back!
Mei-An Hoe . 2024-09-14
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The food is outstanding, especially given the modest prices! Will deffo return!!!!
Russ Fear . 2024-09-14
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Lovely food and really friendly and helpful staff
Nathan Reeve . 2024-09-14
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Just like to thank Zoe who looked after us this evening. Had lovely food with a great waitress, friendly and went above and beyond. Thank you
Gins Alford . 2024-09-13
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Great pint of Otter. Burger and bacon not far behind on sunny but cool September on the veranda.
Paul Tompkins . 2024-09-13
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Guy and Rose were great hosts and looked after us really nicely. Very efficient service. Food helpings were generous - we shall definitely revisit.
FellowTraveler509755 . 2024-09-10
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Lovely place friendly staff, food ok but plate was cold so food not as hot as would like.
Amanda Bray . 2024-09-09
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I arranged with Ryan private area to have a around 16/20 friends for a casual birthday gathering. Ryan could not accommodate us more. He put together a lovely area at the back of the pub. We discussed also putting on some sharing boards of cheese, vegetables and meat. They were absolutely delicious and so plentiful, completely reaching above all my expectations. Ryan and staff were very attentive all evening, despite the pub being busy with other customers and food orders. High praise for food and hospitality the Lock keeper gave us. Many thanks Ryan & team.
fiona wilkins . 2024-09-07
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Great location, would have loved to sit outside, but it was raining. Maybe next time. Food and drinks were very good, two of our group had a rack of ribs (very large and tasty), two had the Cumberland sausage which they also said was very good. I had fish and chips, declined the curry sauce, tartare sauce and mushy peas, got the garden peas instead. Very happy with the haddock and “cooked three times chips”! Out waiter was awesome, never raised an eyebrow at my restructured order. His name is Guy, awesome, friendly with a great smile! Definitely an asset to the Lock Keeper! We were just passing through Keynsham, visiting family, but I’m sure they will be back, as will we on our next visit.
Glynis O . 2024-09-05
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Sadly I had roast dinner here the other Sunday. I was so excited as I saw the beef look great. I had a child portion as unfortunately the girl suggested I don't know why as I did want adult one. Anyway the meat was absolutely awful not what I saw before I ordered. They have something separate tiny piece of meat as thin as a piece of sheet , you could see through it all the way to London if you looked! The edges were dry and old. You know even a child wants to enjoy a good beef especialy @£11 per portion! I wish I sent it back. The spuds, veg was fine, just the meat was literally nonexistent. You won't see me here again.
Irena . 2024-09-04
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We booked a meal at the Lock Keeper for my mother’s Funeral Wake, and I have to say the whole experience was excellent. From the initial booking of the table to the final “Last Round” before we left. The hospitality, friendliness and empathy shown in light of the occasion was outstanding. The food was superb, the prices reasonable and befitted the quality of the food and the service was brilliant that led to an overall fantastic experience. Extra mention to Russ who we dealt with from the beginning and looked after us throughout the afternoon. What a great, funny and charming young man he is. Well done all at The Lock Keeper! ❤️
Stephen P . 2024-09-02
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Lovely place for lunch. Cute scenery
Katarzyna Zawadzka . 2024-09-02
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Great food in a very pleasant pub with excellent service. The overall quality and value for money is well above average.
Philip B . 2024-09-02
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Had really good Birthday family meal Service was very prompt and efficient
Louise Wiltshire . 2024-08-31
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Parking limited so be prepared to park a few hundred yards away, but that’s the only down side with this venue Lola was our waitress and, despite it being her first night for service she knew the menu back to front and was attentive to us the whole time The menu is varied and we had a variety of dishes - fish, meat and salad. All were cooked perfectly and tasted delicious Leave room for dessert - they’re superb!
Kevin M . 2024-08-30
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My family and I were back from Germany recently to visit family members in the UK. We were staying in Bath but, due to close family living in Keynsham, we had the pleasure of visiting your establishment. On that particular day, our son was celebrating his 10th birthday but understandably, was a little under the weather being so far away from his friends in Germany. I spoke to their staff member Zoe and asked if, due to the circumstances, she would be able to do a little something with candles on his dessert or something similar. WOW! is all I can say. She pulled out all the stops and presented his dessert on a plate with a birthday message in chocolate cream sauce, candles, card and a song to boot. The singing encouraged everyone, even the other customers sitting in our corner, to join in. My son was dumbstruck! What a fantastic experience and one I am sure my son will long remember. Your food was excellent, your pub charming, your staff all extremely friendly and helpful but Zoe made the night for us. What a superb establishment you have and I am already looking forward to my next trip back.
Simon Edwards . 2024-08-27
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Lovely pub set in a nice suround overlooking a river, has a raised patio area overlooking a lovely garden area that also has more seating. The food was good and so was the beer. Well worth another trip out.
Ivan Woodward . 2024-08-27
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Great experience this evening. Rose, and the rest of the staff were fantastic. The premises is clean and modern, with a nice rustic feel. Food was very good. Would highly recommend the ox cheek stuffed yorkshire pudding.
Liam Hurley . 2024-08-25
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Good range on the menu which seems more extensive than previous visit. Definitely more choice for non meat eaters which is a positive. All food was well made, tasty and served together in good time (there were 5 of us). Russ' service in particular was superb and he is an asset to the team.
Nicole Hutchinson . 2024-08-25
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Lovely Sunday Lunch at The Lock Keeper. The food was gorgeous and we were served by Guy who was very friendly and helpful.
Rohan Nicol . 2024-08-25
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I came here for a cup of tea, the staff were very friendly.
Angus Davidson . 2024-08-22
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Really good food with a variety of vegetarian options. The building is lovely with an old timey feel and the views of river are stunning. Service from Lola was fantastic and we were well looked after.
Peter Smart . 2024-08-21
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Lovely place to drink or eat. Very cozy. Good service. (Unfortunately no mobile internet, but this company can't do anything about that)
Jan de Vries . 2024-08-21
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Guy was a great help and food was great and prompt.
Chris Jones . 2024-08-20
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Lovely pub at affordable prices. Delicious food.
Jan Collins . 2024-08-18
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Excellent, service from Guy, attentive and caring. Delicious food too!
Jackie Dodd . 2024-08-17
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Left a post for the lock keeper two years ago, it wasn't great .Tried again today,17,08 24, and it has got worse,absolutely appalling, three diners,as follows, fish and chips ok,not many chips, diner two,starter of mackerel pate,poor,diner three,absolutely dire,chicken supreme, one and half potatoes, the smallest chicken ever,should be reported to the rspca, What are these people thinking, 18 pounds , pictures will allow you to make your own judgement Ahhhhhhh, On reflection i should have complained there,but it is what it is,ahhh
Rich Boopi . 2024-08-17
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Food was good though possibly the small chicken breast going, ended up order a side of chips as left hungry
anthony green . 2024-08-14
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Fantastic service from the second we walked on the door by Russell and the team, all the staff were so switched on and professional on such a busy & extremely hot day! Sunday lunch was to die for, we both had the roast pork and dessert! Would highly recommend and return again soon! Thanks to all the team, a real treat! Helena.
Helena Jones . 2024-08-12
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Guy was an exceptional server and genuinely made the experience 11 out of 10. A lovely place. Highly recommend.
Hannah Donohoe . 2024-08-11
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Excellent meal and drinks at the lock keeper. Guy our server was excellent all night and really made the effort with the kids. Great night thanks.
Eoghan Howell . 2024-08-10
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We had the cauliflower soup; the problem was that it didn’t taste of cauliflower, it was dark brown and had a very strong taste which we couldn’t quite identify. My friend had fish and chips, which she enjoyed.
Chris and Janet Wood . 2024-08-10
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Really nice pub with Excellent food.
David Mahoney . 2024-08-09
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Clean and well presented, good range of choice, nice large garden on riverside.
Rich Green . 2024-08-07
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Everything was great, table, food, service and Guy really looked after us too. Totally recommend!
Hugh Edwards . 2024-08-04
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Friendly staff, lovely roast. Ordering through the app was, for the first time ever of the ones I've used, quick and easy.
Mike Bull . 2024-08-04
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Haven’t been for couple years. Disappointed with the food. Cod batter was soggy. French fries cold, had to go back and be replaced. Burger raw in the middle, had to go back and replaced. Burger then came out cooked through but hard. £17 fir burger that was not worth it and £18 for soggy fish batter! Very disappointed will not be returning again.
LOUISE GODFREY . 2024-08-03
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Very friendly, welcoming staff team. No problem at all asking for substitutions to our meals. Our outside table needed a good scrub. We waited 30 minutes for our food. The place was about a quarter full. The fish and chips were excellent 👌but my chicken supreme was tasteless.
Yvon Guest . 2024-08-01
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Very nice setting and nice food
William Smith . 2024-08-01
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Quiet and friendly place for an evening drink. We didn't eat here but the look and smell of the food means we will be back.
Richard Lucas . 2024-07-30
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Good meal with friendly service from some of the staff. The staff would look more professional if they wore Lock Keeper polo shirts as since the refurbishment the dress standard has gone down.
Keith Hancock . 2024-07-29
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Great ambience around the water
David Alesworth . 2024-07-27
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Wonderful friendly staff, very attentive. Food was great.
Jo Flay . 2024-07-27
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Lovely pub, great location and fantastic food!
Kris McReynolds . 2024-07-25
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Thank you all, we had a lovely lunch top quality.
martyn roberts . 2024-07-24
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Beautiful pub with lovely outdoor area. However the food was extremely overpriced for what it was. We ordered the burgers. There was a burger with a small pot of chips on the plate for £18. The burger had no sauce and was so dry. We also ordered the mac n cheese for my daugher but the cheese wasn't melted on top. Wasn't terrible but not what you expect for those prices. We would definitely drink here again but wouldn't eat.
fhunt86 . 2024-07-23
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Everything was lovely nice presentation hot and delicious
Jan Thorn . 2024-07-21
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This pub is great, whether you're looking for a great meal out or a casual drink in their wonderful beer garden next to the river. It's dog friendly and they have a great selection of drinks including real ales. The staff are friendly and welcoming. We love spending a summer evening in their delightful outside seating area. Highly recommend a visit, you won't be disappointed.
GPM . 2024-07-21
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Lovely place, great caring and friendly staff. Startete and Mains were served at the same time, though very tasty. Will be back for more
Joel Seith . 2024-07-19
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Tasty food, attentive service, lovely setting.
T White . 2024-07-18
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Lovely pub by the river, great food and a good selection of real ales. Definitely recommend.
Chris Baldwin . 2024-07-16
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We are visiting from California, and we loved our one and only visit to your restaurant, especially your servers Zoe, Layla, Caitlin and James. The food and desserts were terrific. Bristol locals, Vicky and Mike, recommended your place, and our group, aged 12 to 77, all enjoyed their meals.
Paul Sturgis . 2024-07-16
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Had lunch today at The Lock Keeper and can't recommend the food and service highly enough! Great place. We will be back.
Justin Clapham . 2024-07-15
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This was an absolutely fantastic experience in the UK. I’m from Norway and you don’t really get Tartare sauce there, but the sauce here was absolutely OUTSTANDING! Same with the fish and chips. It was maybe some of the best food I’ve tried here in the UK and possibly all of the wide world! 🐟 🍟 The staff were super friendly! Server Caitlyn (Caitlin?) was so nice that she gave me the Tartare sauce recipe and a wonderfull beer glass for my dad. (Paid glass obviously, not free 😆) The mood was absolutely amazing. Just that there were a bit many women there who had gotten a bit much to drink. Honestly it was absolutely great all of it! 🍷 Absolutely good pricing as well! For my parents and my uncle it was probably about 20-40 £ because of their drinks, but I was having fun at the 21 £ mark. Very low prices atleast! I would personally stop by here anytime. And hopefully every time I’m here in the UK on a Canalboat vacation. Love this Pub so much! 😄🍻🇬🇧 All of this was great for a 14 year old! 🥰
Erlend Skaugvolldal . 2024-07-15
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We had a lovely roast dinner here. The staff (particularly Caitlin) provided great service and accommodated our last minute booking. We will be returning!
Eleanor Perkins . 2024-07-14
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Excellent service and food was lovely, service was really fast. Definitely be back again, great service from Zoe abd Caitlin
Nick Bullock . 2024-07-14
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We had a lovely Sunday roast. Delicious unusual vegetables (golden beetroot!). I had the veggie celaric roast which was great so flavourful and my partner had the beef which was really well cooked, not dry, it was medium rare and moist with beetroot horse radish! The potatoes weren’t the best but then we were a bit late in the day, eating about 3pm. Nice garden, really helpful friendly welcoming staff. Would definitely recommend.
martha king . 2024-07-14
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Great food, lovely service and even better atmosphere
Charlie Babb . 2024-07-14
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Food was absolutely fantastic, far better than when I last came. Staff were v friendly.
Ryan Q . 2024-07-14
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Lovely spot for a drink after wondering around Keynsham and the surrounding countryside. Nice interior and garden with plenty of space. Food was good too and staff were great!
Dexter Hill . 2024-07-13
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Very disappointed,not a great choice on the menu,mine and my friends starter was burnt and the main was overcooked. Very expensive too. So sadly won't be making any recommendations and probably won't return.
Julie Ridler . 2024-07-10
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Great place to grab a drink on a summers evening. Lots of tables inside and out. Always a nice crowd. Parking can be tricky at peak times
Darren Asprey . 2024-07-09
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Lively place to watch england win in penalties and have a burger with the boys!!!! It's coming home ⚽️ ⚽️⚽️🍔🍔🍔🍟🍟🍟🍻🍷🍹
marchant1983 . 2024-07-08
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Wanted to leave a review as I hardly do. But the food was so tasty I had too. And caitlin our waitress was amazing! Even the manager (bald with a collars shirt and built like a mountian) brought our drinks over and asked how we were. Everything was perfect t and the sunset was beautiful too!
Chris Danns . 2024-07-08
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Food was vey disappointing the lamb was very nice but it only came with a few chunks of courgette and some bread, it felt more like a starter. Dessert menu was vey limited and there were a few items that had ran out. Overall very disappointing
Emma taylor . 2024-07-04
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Got a table the same day for a Sunday roast. Food was hot and delicious. Staff friendly and helpful.
Diane ford . 2024-07-02
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Great food! Loved the roast, lovely to sit on the terrace
Kate Flynn Fitness . 2024-06-30
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Lovely place, beautiful weather and fabulous food, all in all, a fantastic day x
Ellen Evans . 2024-06-29
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Very disappointing ordered the lamb (very small piece) that came with a tablespoon of hummus a few slices of courgettes and a small piece of sourdough bread. The lamb was tender and tasty but definitely not worth what they charged.
Navigator693943 . 2024-06-28
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I played The Bristol yesterday as a last minute booking and was very impressed with both the service and the condition of the course. I turned up roughly and hour early for my tee time because i had to drop my dad off for an operation at Southmead. The very nice lady in the pro shop got me off about 40 minutes earlier and I had a really enjoyable round. This was made even more enjoyable by the 2 groups if ladies in front of me who allowed me through on both the 6th and 8th holes. If I was playing at my home course, I'd have been stuck behind them all day, so I was was very grateful for them allowing me through. They are a credit to the golf club. I will be definitely visiting again soon providing the wet weather holds off.