The Lock Keeper in South Gloucestershire

Food and staff were both amazing can't wait to return.

A lovely sunny spot with great food and a good selection of drink options! Caitlin was wonderfully attentive, making the experience even better. I'll be returning☺️

Came here for lunch with my friends and sat on the decking. Lovely view of the garden and river, and service from Zoe was the best. Chips were proper pub chips and the portion size was huge. Definitely coming back 😋

Really nice little pub by the river with good food with great service.

They were extremely busy but we got served very quickly and managed to get a lovely table outside. The food was delicious and we didn't wait long. The staff seemed to really be happy there! It's a beautiful setting, what a find! Well done to you guys!

I was appalled at the way two members of my family were treated here. Whilst the location was beautiful, and the food not bad, two members of our party had phoned ahead and checked whether since they were touring in their campervan, they could park up after the meal until the morning. Having been assured that it was no problem, on arrival they double checked with the staff. Again, they were reassured it was ok. Early in the morning, a member of staff purporting to be the owner, was aggressive and hostile, as he banged on their campervan screaming for them to leave. When my family wrote to the owner, he was equally rude, basically accusing my family of lying about having been told it was ok. After this treatment, I and my family will never go here again. To be honest, the food was mediocre anyway. We primarily went for the location and ambience. Steer clear if you value decent treatment.

Our relatives booked a table after being told they could stay overnight. They sought confirmation on arrival and again, in front of us all, they were told “it was no problem.” We had a pleasant evening but the next morning, our relative was awoken by thumping on the side of his vehicle. A man, purporting to be the owner was very aggressive and told them to leave NOW! They tried to explain but he wouldn’t listen and told them to leave NOW! Fair enough if they don’t permit overnight parking but it wasn’t a fault of our relative but of the staff, for giving out the wrong information. A nice get together spoiled by rude, arrogant behaviour. None of us will eat there again!

Had a lovely meal for mother's day. Served by Amy behind the bar. Very knowledgeable and friendly face of a lovely pub. Highly recommended will visit again.

Had lunch date with a friend. The table was available as soon as we arrived, even though we were a little early. We had the herb crusted hake, which was delicious. The flavours were amazing, and I would heartily recommend it. To follow, we asked for the dessert menu, and it was refreshing to see a Stilton and crackers, a lovely alternative to a sweet dessert. All washed down with a bottle of Malbec. We had a lovely couple of hours catching up in fabulous surroundings.

Booked lunch here for my aunt and sister (both hard of hearing), we had a lovely meal, we all ordered the minute steak and all of us wanted small adjustments to what was on the menu and the staff were very obliging. Food was really well cooked and presented. We sat in the conservatory, which is a lovely setting. Table next to us was a little noisy which made conversations quite difficult with 2 hard of hearing guests. I would definitely recommend going to the Lock keeper.

Great food, Sunday roast good value, service great too! We were a party of 9, food arrived at same time and we didn't all have same.

Good location next to the river, although that can bring flooding issues in periods of very heavy rain. Can be a struggle to be served at times.

Visited the Lockkeeper for some lunch! The staff were lovely and friendly, especially the manager Laura. She couldn’t do enough for us. Food was delicious, pub was clean as well. Will be visiting again soon.

Had a really nice meal and service, Rose was lovely. Beef roast was really nice, although chicken was a little dry and portion of stuffing was small. Will come back again and try others.

Rose - outstanding service. Thank you

Leah was a lovely server, polite and reliable

We went on Saturday for a family meal and had a lovely time, the portions are huge and really tasty! The bar staff were great and really friendly also. Unfortunately we were put on a table not in the main service area right next to the door and the heating wasn't on so it was absolutely freezing, we had to keep our coats on until one of the staff brought over a fan heater which was much appreciated! We weren't brought cutlery for our dessert so had to go on a hunt for some also. Overall though it was a good experience and I look forward to coming back :)

My mum came to visit; we enjoyed a delicious meal and service by Lauren was fantastic. Thank you – we’ll be back!

Good food and good service, can overlook the rookie error of not offering strawberry ice cream🙂 Server Leah made sure we never lacked

Gone down hill. Car park not cleaned up after floods again. Decking filthy tbh. Definitely needs a power wash !! Come on you charge London prices !!

Great roast chicken lunch. Dog friendly.

Had a lovely lunch for a family celebration of 6, food was loveky and well looked after my our table waiter Guy, lovely young lad very polite and helpful, the fish and chips was fabulous and the roast dinner were top notch , the Yorkshire pudding melted in my mouth.

I only popped in for a quick drink and to meet a client, very accommodating and good to see a pub/restaurant with people in it on a Thursday afternoon. I also ate here recently with friends and the food was delicious.

We had the roast beef and the nut roast. Both were perfect! The beef was thick, succulent and plentiful. The nut roast was very tasty. We had a cauliflower side which wasn’t overcooked and a perfect accompaniment.

Excellent service and staff. Food was very good and reasonably priced. Would definitely return again and recommend to others.

It’s a shame to rate lower than 5 as had a couple of really good meals here recently. The Sunday lunch was a let down. It’s a shame as I’ve been looking forward to having a roast there. The chef wasn’t happy with the beef so the majority of the table switched to chicken. We waited for over an hour to get just a large Yorkshire pudding hiding what was or more so wasn’t on the plate. The roast potatoes weren’t roasted. The stuffing balls were little burnt bullets. My chicken was fine for me but as a portion for a man it just wasn’t enough. The waiting staff were amazing and very professional but the kitchen let it down. Sorry

Lovely lunch/great atmosphere/great staff - new menu very good

Beautiful setting. Very friendly staff. The food was very good. We both had fish and chips and we couldn't have dessert afterwards as the portions were massive. The puddings look fantastic though so maybe next time.

On the way to Bath on Wed. 5th. of Feb. Called into The Lock Keeper for lunch having seen the online info. regarding the Feb. set menu , 2 courses for £18 , 3 for £25. When ordering we were told the offer didn't start until the following day . Did I have a Specsaver moment on the computer or were they taking the Mick ? Anyway we decided to try the main course but had to a wait 35 mins.for the chicken and the fish dishes. When the food did eventually arrive it was very good but the overall experience wasn't. Not one to be repeated. We will give the pub a miss next time we make the journey.

We went for a long walk and decided to pop in for lunch. The pub was lovely and warm and the lady who greeted us was very friendly. There was a good buzzy atmosphere too. We both had burgers which were cooked very well and were very tasty. We’ll definitely be back.

Staff were so smiley and kind. Food was delicious and came quickly.

Lush Sunday Dinner, lovely location & really friendly staff. We took our pup & felt very welcomed & comfortable

I’ve eaten here any number of times — usually when meeting friends for lunch — & highly recommend it. The food is reliably excellent & the staff are always smiley & welcoming. In warm weather, the garden beside the river is exceptional. ☀️

The service was excellent and the food delicious.

We had a family lunch last Saturday. The food was really disappointing. There was no meat in the beef stew!

Love this pub/restaurant I’ve never had a bad meal there. When friends come they always want to go there.

Great pub fabulous atmosphere. Good choice of beers and attentive staff. Can be a bit more expensive than a normal local but facilities are excellent 👍

A good experience with nice staff. Had lunch special. Well presented.

I had a Sunday roast here, the seared chicken breast with extra gammon. They were offering gammon or turkey as an extra with your roast if you so wish to. I have to say the roast was unreal, one of the best I’ve ever had, everything about it was just exceptional. We were seated in the lovely conservatory area and experienced a fantastic service by the staff who were friendly and attentive. A special mention to Caitlin for serving us today! The atmosphere here is lovely, no loud music or anything like that, just a good old pub atmosphere. What a lovely old pub it is, it’s in a great location next to the River Avon and has a nice contrast of old and new. It’s clean and tidy which is a credit to the staff here, well worth the visit.

Was my husbands birthday, had a voucher from our son, put our order in, lost the order! Waited nearly an hour for food.. Had desserts for nothing, had crumble with chocolate ice cream!.when does chocolateice cream go with crumble, was not given a choice!!!. food was not what I would say was great!! Food was £36, voucher was for £75, they would not refund the difference, so would of lost the balance of the voucher!! So not a good night, won't be going there again..

The Lock Keeper is in a lovely location with a big garden that goes down to the river. If you've just come in on the train then it's only a short walk from the station and Keynsham is also very close by. The Google Plus Code location is; CG95+HJ7 Bristol which I got from the PinPointEye app which is going live on the Play Store in mid Jan 2025

The roast was excellent. Staff really friendly and helpful. Lovely venue but using a wheelchair there is a little tricky.

Accommodated a large group with professional service excellence food. Highly recommend

Fantastic service tonight by Guy. Couldn’t fault it, he was extremely friendly and accommodating. Made up for the slightly sub-par food.

We had a wonderful Christmas Day lunch. AT theLock Keeper, Team made our day so special. Food and service was perfect. Thank you all . Sarah and Martyn Roberts🙂🙂

2nd visit for Christmas Day, some issues last year although food tasty - we put that down to a late sitting. Unfortunately this year disappointing, booked for 1st sitting so we hoped for better quality, however plating up obviously not checked as all meals came out missing items so the lunch was very disorganised and unfortunately the food was not hot. Won’t be doing Christmas Day lunch again here.

We love this pub. Local. Friendly. Great food wonderful service. Tony & the team are fantastic

Excellent food. Prompt and pleasant service. Slightly echoing room with one idiot barman who threw empty bottles away with a crash. Overall a nice occasion.

I’ve been coming to the lock keeper for a few years now as it’s a lovely country pub, With a homely, modern and upmarket feel. This being the first time this year i visited, I could sense straight away it had been taken over. I was disappointed the menu had changed a lot and things had been taken off. The food was also very average which was a shame as the lock keeper is a pub I’d always regarded as having first class pub food. It also feels like the decor doesn’t really give it the feel the pubs always been known for.

Great pub food and dog friendly which is always a bonus!

Lovely atmosphere and great service - the food was perfect too - our party had a mix of burgers, sausage and mash and the chicken, and everyone remarked on the portion size and taste. The team were very accommodating and attentive - thanks for hosting a lovely festive gathering for our party of 7!

Food good value with friendly and efficient staff

Fantastic Sunday lunch with excellent service; the team were really accommodating when my baby decided that she needed feeding just as my food was about to arrive and I was so grateful for their flexibility.

Great service from Rose, lovely atmosphere

Great pub. We finished our walk early so dropped in before our table reservation and had a drink at the bar, but staff turned our table around quick so we sat down 20 mins early which was much appreciated since we had a 6 hour drive home! Food was delicious - veggie roast and a chicken roast, followed by chocolate mousse and affogato - and reasonably priced. Staff were absolutely lovely and were working so hard as there were lots of big groups in for Christmas meals. Only taken 1 star off for atmosphere as while the inside is gorgeous and is looking particularly lovely with Christmas decorations, the outside of the pub by the petanque court and by the lock is looking a little tired. Lots of rubbish dumped by the back door where it looks like the cellar used to be. All in all a great place to stop for a bite to eat or a drink after a walk around Keynsham :)

Great food. The haddock was lovely. Staff are really attentive and friendly.

Very enjoyable afternoon with my dearest people . Always happy to return @ the Lock Keeper Thank you for everything . Happy Christmas

We came in for a Sunday lunch today and had the best time! Brilliant food and amazing service from our waitress Zoe, who was so attentive and friendly

We were looking forward to a lovely family Christmas lunch but there were no decorations not even a tree. We arrived for 1.00 but didn’t get our food until nearly 2.00. Three of our party had a burger which they said was very mediocre, they felt there was something missing on the plate like maybe some coleslaw. Three of the party had the sausage & root mash which was lovely but overall just a bit disappointed with the visit this time.

The food and atmosphere at The Lock Keeper was amazing. Rose was so friendly, service with a smile and great recommendation on the Fish and Chips. We will be back

Food was great, Rose was a lovely server, excellent atmosphere

An amazing atmosphere with beautiful views. The food was so good and service was incredibly friendly. Rose was very attentive and made sure we had everything we needed. Nothing was too much for her!

Rose was bish bash bosh - great service, would highly recommend

Our waitress Rose was fab. We had a wonderful time

Food was fantastic, and the whole experience was made that much better by the unbelievable service we received by our server Rose. She was incredibly attentive and consistently made sure we were topped up! Thanks Rose, for a brilliant afternoon!

Lovely place to chill and eat by the river Very good food menu,very good staff Highly recomend a vist

Fantastic food, we had the festive menu and service great too. A very minor point, we paid for extra stuffing -£5 for 3 tiny stuffing balls, I felt they were overpriced

We came yesterday lunchtime with a party of twelve, what a lovely experience ! everyone so very efficient and friendly Thank you so much David &Terry

Lovely venue with great food and great service. Dog friendly also but you have to notify them when booking that youre bringing a dog so they can arrange a specific tsble for you. Otherwise very friendly and definitely one to visit.

Fab Sunday roast at the Lockeeper Keynsham. Guy looked after us! We enjoyed the food and the atmosphere. Great service thank you

Very friendly people. I will put this venue on my regular list

Really good fish and chips. Nice pub, good location on the river.

We really enjoyed the vegan roast. The staff are lovely and very helpful and enthusiastic. Will definitely be returning 🥰

The problem with a limited menu is just that….. It’s limited. If you are a regular visitor as we are, you quickly run out of choice. When we last visited there was no “Specials” available and that really narrowed the choice. They seem to serve what is available with random ingredients, for example, every time we order chicken it is served differently, the last time it was served with cold tomato slices, courgettes and a couple of small potatoes and a pesto type “Sauce”. This was entirely different than the last time we ordered chicken. I may be wrong but it gives the impression that the chef serves up whatever is available on the day. We find the sandwich choices very strange, why not have a more traditional selection? We understand that the days of hugely extensive menus are probably over but if a limited menu is preferred by the business, it needs to be changed regularly or return customers will quickly not be…. Return customers. The prices are a little on the high side and waiting time is sometimes a problem, however, the staff are always pleasant and the manager is very polite and helpful. The actual location is lovely and the ambience of the pub is good. This review is subjective, but the consensus from our group is the menu needs more variety end should focus on more traditional food options.

Fabulous as usual food was amazing. Great staff and drinks. Love it here

Disappointed by the very limited menu. Used to come frequently and the menu was far better. Ordered the pea hummus to start this was disappointing and tasteless and burger for main, very over done, chips dry and had been reheated. My burger had no cheese so asked for it to be taken away for have some grilled cheese and it came back with cold grated cheese !! Shame it’s gone downhill used to be great! Would not return in a hurry

Lovely pub,met old friends for a drink and a catch up.

Great location with a snug little bar, a bright open glass house room. Outside great raised decking with garden below.

We came to the Lock keeper for my dad’s birthday and had the best evening. Guy and Rose were fantastic and the food was lovely. Thank you so much!

Excellent service with a smile every time I visit, which is most days ! Coffee ☕️ is superb 👌. No push button machines in there ! A well run pub/restaurant by the long term manager Sam . Try Luke for an excellent coffee or even one of his numerous cocktails 🍸 😉.

Food was pretty good to be fair (apart from (Mac and cheese side dish) but menu was very limited. Booked a table for 5.30pm and were seated on time. After 20mins of waiting had to ask waitress if we could order some food? We were told her “colleague” would be with us but didn’t see another waitress in our section the whole time. Waited a further 5mins and called over the same waitress again who then did take our order. In the meantime went to the bar myself for drinks. We’d finished starters and had to wait around 25mins for mains to arrive. When these were brought to the table our starter plates and cutlery were still there so wasn’t room for mains. Had to call waitress over after 5mins as we were still missing a side dish (Mac and cheese with beef cheek) which itself was really disappointing, lacking flavour and seemed to be slices of beef, not beef cheek. Once again no offer for drink orders so went to bar ourselves again and took empty glasses. Finally, no sight of waitress or offer of dessert so went to the bar to order it ourselves. Barman did apologise when we complained about service and side dish and did provide complimentary ice cream for our child.

A tricky start for us as one of our party was stuck in traffic and ended up arriving half an hour after the booking time. Zoe took it all in her stride and took the order whilst serving other tables first, meaning as our meal arrived so did our late comer. A bit of cooperation and luck and everything worked out. Zoe gave excellent service from start to finish, the standard of the beef roast was amazing too, great new chef.👍👍

A bit expensive for but your still working it about right. Before I got pension off we went call.in3 or4 a month

First time visitor, only had coffee with friend but will be back for a meal with my wife, who I’m sure will like The Lock Keeper. Lovely spot, greeted and served by Peter who was very hospitable and friendly. Service was spot on!

We had the most amazing Sunday lunch at the Lock Keeper’s today. We’ve been visiting regularly the last couple of months because we walk our dog at the area, and we always found the staff to be lovely and attentive. The atmosphere is great and their food is always amazing. I tried the vegetarian roast this time and it was one of the best I’ve ever had, even though I’m not vegetarian. Their veggies are exceptional. My partner had the beef and she was very happy as well 😊 Thank you Lock keeper and team.

I live in Keynsham, The Lock Keeper has been refurbished recently, looks very nice, but the prices increased substantially. I paid £8.75 for a 250ml glass of house wine, house wine, not the posh stuff. When I enquired why it was so expensive, I was told the paint was expensive and had to be paid for, the waitress told me that they wanted to get a Michlen star, which makes me feel and think that they don’t care if people question the prices as they only want the well healed any way. We were there again on Sunday 29th and the wine was the same price, I was not happy and took the time to check their menu when I got home, turns out there is a cheaper house wine which is £6.60 a glass, so why are customer being given the more expensive wine? I suspect this is under instruction to fleece the customers of as much cash as possible, I mean a glass of draft cider if £5.95, I recon that’s a 500% mark up. Time to look else where for a reasonable pub, pity, it’s such a beautiful location

We came here on Friday for dinner. The staff are lovely and made us feel extremely welcome! We were sat on a small table opposite a window. It was a little cold so having the fire on would have been great! However we didn't ask them to turn it on so it's definitely just an observation and not a criticism. We ordered the sausages and a burger. We also had the loaded fries accompanied by an order of blue cheese sauce. The food arrived quickly and was yummy! The sausages were our favourite, but we felt that the burger was average. Our waitresses were lovely but they did forget some of our items when bringing the food and I did have to ask for them. However, the servers were apologetic and the items came super quickly. Our only issue was that the loaded fries were bland and the food could definitely have been warmer. We would definitely go back but I think we would order different things.

I absolutely adore this pub in general, my first ever visit was around Christmas last year and the atmosphere was perfect! Old outside, quirky and beautifully decorated inside and just wonderful hearing the river flow past from the garden and car park. The service here was amazing, we lucked out getting a table for Sunday lunch and myself, my Dad and my girls were so warmly received. Thank you so much, we will return again and again.

Delicious. Large portions. Great beef.

amazing food, beautiful location, keen wine list. the most smiley wonderful waiting staff. perfect place. ideal for a date.

Lovely place & the food was amazing.

Excellent place very nice food and good ale. Fantastic staff. Good value for money

Nice looking pub and eating area, however the food was average and the service was too. We ordered 3 burgers and 1 fish and chips. They brought 2 fish and chips and the server argued we’d ordered them! We got an apology but then had to wait 10 minutes for the 3rd burger whilst the rest of the party had their food in front of them - not great. The fish was overcooked with hard brown batter, the others said their burgers were ok.

We had a large booking for 16 people for a birthday celebration. Half of the table were kids. The staff were so friendly and accommodating, and really went above and beyond to make sure we had an excellent experience. And oh my goodness the food! If you're thinking school roast dinners, think again! This was possibly the best Sunday roast I've ever had. The portion sizes were generous and everything was exceptionally well cooked. Every single person was happy with their food (even the picky kids!) There was a friendly and relaxed atmosphere, and we felt comfortable letting the kids run off some steam outside between courses. Looking forward to our next event at the Lock Keeper.

Lovely food and really friendly and helpful staff

The food is outstanding, especially given the modest prices! Will deffo return!!!!

We had a lovely dinner in the conservatory area. Staff were friendly and attentive. Had three courses including the fish pie special, all very tasty. Bathrooms were clean. Good access by bike from the B2B cycle path - one short section of busy road but you can walk your bike along the pavement there if necessary. We enjoyed the buzzy but relaxed weekend atmosphere, and will definitely be back!

Great pint of Otter. Burger and bacon not far behind on sunny but cool September on the veranda.

Just like to thank Zoe who looked after us this evening. Had lovely food with a great waitress, friendly and went above and beyond. Thank you

Guy and Rose were great hosts and looked after us really nicely. Very efficient service. Food helpings were generous - we shall definitely revisit.