The Little Teapot in Highland

It’s such a shame as when I visit family in Inverness, I always pop in to the Victorian market, so the cafe is in a fantastic spot. It’s an interesting wee place inside and all the signs are welcoming ....... except for the surly staff member or maybe it’s the owner? I didn’t get a welcome smile or acknowledgement. I wasn’t sure whether to order at the table and was just told in a matter of fact way that you order at the desk. There is an upstairs but this was blocked off for some reason. My snack was ok - took the edge off before my tea, I have given this place the benefit of the doubt before, but the service hasn’t improved. I went to the desk to pay and was asked what would I like to order!! I said I’ve eaten and I’m just wanting to pay. She just wasn’t interested. There’s plenty of other places in Inverness to spend your hard earned money. That’s the last time I spend mine in there I’m afraid.

The waitress did tell us there would be a delay due to her being on her own, which was ok. When the food did arrive it was our 3rd option as what we would have preferred was finished, this was at lunch time. Coffee was fine but the scone had been microwaved and was steaming, stodgy and basically inedible. Why would you do this without asking the customer first? Maybe we just arrived on an off day. Not cheap, disappointing and not for us.

Had 2 bacon rolls and 2 black coffees. Ordered at counter and paid, waited a bit , not sure why we bacon was microwaved, coffee was quite weak, bacon was really hard and barely warm, paid £10.70, as we were leaving noticed sign saying hot drink and bacon roll £4, that means £2.70 overcharged for mediocre food and sullen service. Won't be back, place was empty at lunchtime, makes you wonder why

Serviço não correspondeu ao expectável. Serviço muito lento, com tratamento diferenciado entre turistas e locais.

The staff were friendly and helpful. As it was busy, they warned about a wait but really the food and coffee arrived fairly fast. The coffee was good and the panini was nice too. The atmosphere is very cosy, the seating was comfortable and the decorations were nice.

I’m a great believer in supporting local businesses. But never again! Loose leaf tea came, no strainer. Scone came freshly heated from microwave, disgusting, asked for an unheated one, it was stale! Couldn’t sit in the tea shop because of the reek of stale frying oil and smoke! £6.50 for two small cups of tea and a small stale scone we couldn’t eat. Starbucks for us!

We thought it might be a lovely tea shop and not one of the typical franchise places. I struggled to connect to the wifi whilst my husband ordered tea and cake. None of the two ladies who worked in the shop greeted or e er smiled, their mobile phones seemed to be more important than the few people having tea.

Visiting our son and his family in Inverness, my wife and I chanced upon this quiet, cosy and relaxing café. The owner was quite busy as she was on her own and warned us in advance that there would be a short wait. This was no problem for us and we appreciated being forewarned. We enjoyed two coffees that were served hot (unlike Costa etc where it is luke warm so that you don’t overstay your welcome!) a delicious home-cooked Lemon Drizzle cake and a Sausage Buttie. The Invernessians seem to be very laid-back and the owner was too. She was happy to talk to us about her recent engagement and we were very pleased for her and her partner. This flies in the face of some reviews as she could not have been more pleasant. This seems like the ideal venue for a breakfast, lunch or midday snack with a menu which is extensive enough without being intimidatingly large.

Read couple of past comments (hogwash) Friendly couple serving, dog friendly and tasty food, ordered couple of toasties, diet coke and cappuccino. Looked great, visually looked great and really tasty, nice cappuccino. Really filled us up, set in a lovely Victorian Arcade with plenty to enjoy. Cheers guys

We thought we would give this place a go, wish we hadn’t bothered! I ordered black tea, as in no milk which seemed easy enough, but apparently not to the staff! I don’t like coffee served in the “jam jar” tall glasses, the lady said I could have it in a cup, excellent. Then I asked for 2 fruit scones and butter. What came to our table? The 2 scones which were almost eaten before the tea and coffee came along, black tea came with milk! And my coffee, yep in a glass “jam jar”. According to the server they were busy, but I placed the order a while back, I actually thought they had forgotten our drinks as they took so long. And I was shocked at the price, £10 !!!!!! What!!!!!! for two small scones a black tea and a coffee. We have had better for much less elsewhere, we will not return to this coffee shop.

Unfriendly staff (who believes you don't understand what they say because you are not fluent in english), tiny tiny scone, small pieces of cakes, delay... Nothing worth in this supposed "tearoom". The best you can do is find another place for your break and cream tea....

Beautiful little cafe situated within the victorian market. What a variety of freshly made cakes, scones etc. Excellent customer service and happy friendly staff. Tables are set out nicely with menus on each of the tables to have a look at the amazing choice of food on offer. It great that you order your items at the counter where everything is presented lovely along the counter and in the chiller.

Andati qualche giorno fa per un break dopo un viaggio lungo. Il tea non è un granché e il posto non è curato soprattutto nella pulizia di tavoli e stoviglie. Nessun tovagliolo portato col tea e con la torta. Sebbene in posto sia proprio molto carino mi spiace dire che perde a causa della poca attenzione per il clientea

We unfortunately discovered this whilst walking through the Victorian market. We sat down having been given one menu between the four of us, before we even had the chance to peruse the menu it was swiped off the table by the old dear next to us who hadn’t been given a menu in the first place. I finally found a menu and we decided what to order and were looking forward despite the shaky start. We never got the coffee. The man who was “working” in the teapot was pretty much non responsive to our calls for him to come over to take our order as he was too busy arranging his scones. He twice crashed into our seats and he still couldn’t take the hint that we were ready to order it was clear that he was out of depth in a tearoom. We packed up and left never to return.

What a dreadful place. Couple arguing in the disabled toilet - told the staff but think it WAS the staff. Two guys totally out of their dept in a tea shop - what a joke! We gave up and walked out. Would never go back.

Bestellt wird am Tresen. Das bestellte wird dann sofort an den Tisch geliefert. Das Cafe ist mit viel Herz hergerichtet.

The Little Teapot is the delightful place for a relaxing cup of coffee, cake or lunch. Toni and Andrew are the nicest, most welcoming cafe owners ever and the atmosphere here is blissful. Ask for recommendations of what to do in the area! All the cakes and other yummy treats are made by the owners or their family and are 100% delicious!

Awful service and mocha half spilled on the plate. Had to wait ages to leave it there in the end as it was not drinkeable. Shame about place though!

We're a retired Australian couple on holiday in Inverness. We'd seen this tea shop while walking through Victorian Market the day before, and thought it would be a quaint, nice place for a cup of tea. It wasn't!

We discovered the Little Teapot while walking through the Victorian Market. We just needed a spot of tea and a place to sit for a while. The owners Toni and Andrew were so friendly. We were the only ones in the place so they sat with us and chatted about how they came to open a tea shop. They were also very helpful with our questions about getting out to Culloden Battlefield. "Just take the #5 bus straight to the battlefield" they told us. It was great. The scones were delicious and the company even better. Check out this little gem!

The young couple who own and run this teashop are the nicest people and they obvious love what they do. You get a sense of that the second you open the door. They are most accommodating and their food is delicious. If you are ever in Inverness, make it your business to stop in. You'll be most glad you did.

Stopped in for a bite to eat while walking through Inverness. It is a charming, quaint place with good sandwiches and a great tea selection. The owner was very friendly, and the place is clean and well-kept. I loved the fun pictures on the wall of, what appeared to be, the owner and her husband's holidays. Definitely recommended.

Nipped in for tea and a sandwich. Nice young lady on by her self doing very well. Made me very nice ham salad sandwich and pot of Peppermint tea. Didn't take long and although there were a few in it didn't fluster her. Maybe try it again one day. Very nice. paid what you expect nowadays.

Great cakes, sandwiches, tea and coffee. Prices very good and very friendly staff. Certainly a place to visit for a cuppa when the shopping gets too much.

i loved my visit to the little teapot in inverness victorian market. a simple tea-and-a-slice, with a very friendly welcome from staff. couldn't have asked for more, to make me feel welcome so far from home.

Had been here before do decided to stop by on way to meet a friend.....wish I hadn't bothered. The bacon was reheated and hard and the only choice of diet drink was coke. The service to say the least was grumpy....it used to be table service....but was told after waiting 10mins if I'd gone to counter I would have seen you....dont think I will be making another pit stop soon.

Just what we needed on a cold wet day in Inverness. Good quality tea served like it should be - tasty scones all fresh and inviting. Our party of six all thoroughly enjoyed the visit.

Good location in the Victorian Market, Inverness. Staff were friendly and everything looked attractive - but unfortunately I ordered quiche, which wouldn't have won any prizes in the Bake-Off, Soggy pastry, curdled eggy, cheesy topping and lots and lots of onions, which I tasted for the rest of the day. Dull salad accompaniment. A disappointing snack lunch.

Went to this cafe at 12.35 on Friday 4th August. Member of staff rather abruptly informed us they had stopped serving so that they could get their lunch. We were told we could come back about 1.30!

Really slow service and waited a long time for a basic round of hot chocolates and teas. Customer service not great either

As I visit the Aviemore area every year with family, I had decided to take a trip to Inverness and whilst browsing noticed this cafe which looked promising

We enjoyed a coffee and Toni's Deluxe Chocolate in this delightful little place We have to recoommend Toni's Deluxe Chocolate which was served with a topping of cream amd marshmallows. Diet was put on hold for 24 hours.

Some outside seating in front of the café, which is located inside the covered Victorian Market. Good selection of homemade cakes and scones but when we asked, neither of the two staff on duty knew what the cakes were, so we were not sure who made them and where the 'homemade' came from! Toasted teacakes were also nice and fresh; tea was good and the staff were helpful and friendly.

We visit the Highlands 2 or 3 times a year and always visit Inverness. No visit to Inverness is complete without a visit to the Little Teapot as far as I am concerned. We always pop in for a cuppa and a scone/slice of cake. On our latest visit, I tried a fudge scone and it was delicious!!! The staff are all very friendly, it is always spotless and we have always enjoyed their baking. I love it here and would highly recommend a visit.

Nice place to have a small bite. I had a tea and the tuna melt, which was really nice. A regular customer of the Little Teapot was sitting next to me and chit chatting the entire time, which was fun since I was just by myself.

I really enjoyed my time here even though it was a bit of a wait for food but it was worth it when the food arrived. Really fresh and delicious! A small menu but what they do offer they do well. Very pleasant staff and warm atmosphere! I've written a full review over on my blog This Panda Travels!

Visited for lunch recently, and as other reviewers have mentioned, the staff were very friendly - this is definitely the biggest selling point of the cafe. The cafe offered a really nice selection of soup, sandwiches, paninis and cakes, and has a lovely cosy set up.

Eureka! We found the best scones. Enough said. The owner is a lovely! She had scones baking and asked if we wanted to wait for the fresh, hot one. So glad we did.

The food, the service and the prices were all excellent but I have to downgrade it a bit because it was too cold. Seriously, get some heating sorted and this would be a great little place.

Came across this cafe in the Victorian Market. Although nearly time for closing the staff welcomed us in. We had an Americano and a luxury hot chocolate. Both excellent. We also had the Raspberry and Coconut slice which again was excellent. Not at all pricey given what you will pay at the bigger chain shops and definitely more friendly. Can truly recommend this cafe and when back in Inverness will definitely visit again. Hope you all enjoyed your Sunday off.

lovely small place but very cold. excellent cakes and nibbles great service ....just chilly. such a shame as we liked the food, tea and surroundings. dont know why the heating was off in middle of january...in inverness!

A pleasant little place in the Victorian arcade. The coffee was good and the cake was fine all served with a smile.

It's a tea shop with cakes and such. Clean, reasonably priced and conveniently located in the Victorian Market. Staff are there and serve, but don't really make you feel welcome.

Un petit coin pour se poser entre deux vitrines... Le thé est bon, les gâteaux ne sont pas mauvais, mais on est loin du Home made... Les tarifs sont un peu "touristiques". L'ambiance est agréable et le service aussi.

Decent cup of coffee, and nice scone with butter and jam, well presented. Pleasant and good service.

Nice friendly service, real coffee and freshly baked produce - what more could you ask for? I can recommend the filter coffee and scones

Pour déguster un bon café et savourer une pâtisserie, l'endroit est charmant et le personnel très agréable

found this after wandering round Inverness victorian market, clean, courteous and efficient staff. Reasonable prices but limited menu

We visited here today, Friday at about 10am. Ordered filtered coffees and a Chocolate Muffin. Service was prompt as no one else here and waiting staff were sitting around. Coffee was good and hot, muffin was very nice. Not as good as the previous owners and don't think we will be back. £6.40 was not a bad price.