The Lillies Cafe & Tearoom in Basildon

Today we had lunch and also got to meet Santa! The staff at Lillie’s are always so attentive and friendly and the food is always good. Santa was wonderful and took the time to talk to my daughter and also about my eldest daughter who sadly wasn’t we’ll so couldn’t make it. Lillies cafe is a wonderful place to eat and go to see Santa 🎅🏻

Yet again food missing from my uber order, 3rd time ordering and 3rd time missing items. When you call no one seems to want to help or acknowledge your order. Waste of time I shall be going elsewhere

My husband and I met with friends for a breakfast catch up. We booked into a heated pod which was nice and toasty on a chilly day. The food is well priced and tasty and we were impressed by how friendly and helpful the staff are. Because we had lots of news to catch up on, we ran out of time during our two hour slot, and another group had booked the pod, so the very kind and helpful waitress (sorry, can't remember her name) said we could move to another pod that they couldn't use because the heating wasn't working. So, we did move into the cold pod, had another coffee/tea and continued our conversation for a little longer. Thank you Lillies for being so accommodating. I believe The Lillies Cafe will be leaving the Alpha Garden Centre during the next year as the whole site has been sold, but understand they will be transferring to another premises. We will certainly be back!

I ordered a BLT wrap with chips to be delivered and you somehow forgot the BLT wrap... I'm not sure how you managed that but you did so well done. Thank you for the chips.

I ordered chips and a BLT wrap. The chips were nice, especially with sauce, it's just a shame you somehow managed to forget the BLT wrap. You managed it somehow, so well done. Thanks for the chips

food was fine delivery was fine

Not been here for a while but popped in for lunch while I was in the area. As always food is fantastic, hot lots of it and well worth he price tag. The Full English is massive and really hot and tasty. I love the Jacket potatoes which come with a massive salad. Cannot fault this place. The staff are lovely and very helpful. I had heard that the site was up for sale so fingers crossed no one will buy it! However, even if this cafe did move, fans like myself will just follow it to wherever it goes. Pods are always very very busy so make sue that if you want one you book well in advance.

Just eaten at The Lillie's café the food and service was great, didn't have to wait too long for the food or drink, the bubble was the best I've ever had and the milkshakes are great! I will be back

Food was not great, think the cheese has been changed absolutely no flavour to the food at all

Never disappointed, food and service are always brilliant

Still having problems with delivery driver finding my address, it’s not the drivers fault, the map needs correcting

Food was lovely, also a great price

Bacon is just made up of fat - specifically asked the restaurant for not fat. Panini turned up soggy also.

Food quality was as expected however an entire veggie meal was missing. Makes lunch very awkward when someone is without their food...

Great place for Sunday's breakfast!! Great food and great value!!!!

Great breakfast! Best in the area

Food was late as the map you use puts my premises in an incorrect location. I stated correct instructions to my address, however, they were not followed

Great food, great service and pods are superb. Great place to have breakfast or lunch, dogs are allowed in the pods and even better they have a menu for dogs 🐕

Fantastic party to go for food. Breakfast is amazing, the pie and mash is a hit too.

Excellent staff friendly and helpful service really polite

Fantastic little place which serves an amazing choice of food with unbelievable prices x

Good food at a great price with excellent service.

Food was cold service was just so, very disappointed as have had great food and service here before

Popped in today and had a lovely lunch, sat in one of the cosy Pods! Food was absolutely lovely and big portions! Staff were helpful and friendly. Will be going back for sure!

The food was absolutely delicious ordered as requested highly recommended

Only ordered a white coffee with sugar and a milkshake, for takeaway, took over 25 mins to receive both items! They were quick enough to take my money, left myself, another guy, who was waiting for 3 cold pie & mash to take away, and a Just Eat (or similar) just waiting. The wait felt so long that we all discussed how slow the service was. During our wait a young female poked her head out through the hatch and just said "what are you all waiting for!" Once I'd received my order, I walked off, they hadn't even put the sugar in my coffee as per my order. It's such a shame, this place could be amazing, but I won't be going back, especially at their prices too!

Only ordered a white coffee with sugar and a milkshake, for takeaway, took over 25 mins to receive both items! They were quick enough to take my money, left myself, another guy, who was waiting for 3 cold pie & mash to take away, and a Just Eat (or similar) just waiting. The wait felt so long that we all discussed how slow the service was. During our wait a young female poked her head out through the hatch and just said "what are you all waiting for!" Once I'd received my order, I walked off, they hadn't even put the sugar in my coffee as per my order. It's such a shame, this place could be amazing, but I won't be going back, especially at their prices too!

Missing a sausage from the medium breakfast (should have 2 only received 1) asked for the fried eggs to be well done turned up runny which being pregnant shouldn't really have. Everything else seems to be oky.

Good food well cooked fair priced

Lovely place to have a breakfast or lunchtime with your family. Great food to choose from..

Lovely place to have a breakfast or lunchtime with your family. Great food to choose from..

Lovely small cafe, food lovely and brilliant price!

I’ve been coming here with my grandad for some time now and it’s always amazing service food and a nice atmosphere I would recommend to anyone

I have been coming to Lillies for over 2 years summer/winter with friends and eating in a pod. The food variety and quality is excellent. It is great value for money. Also all the staff are so friendly we are on first name terms, nothing is too much trouble for them, that is why we come here every week and some weeks twice. I would recommend Lillies to anybody who wants good food friendly staff and in these days value for money. Richard Smith

I can’t give you 0 that’s why 1

Perfect place perfect people lovely staff and good food , recommend highly

Just had a lovely lunch, one of our favourite cafes! Staff are lovely and helpful especially Simone who my daughter (aged 4) loved and even commended herself about how kind and helpful the lady was!

Lovely place,good atmosphere and food,staff very polite and helpful

Such a lovely place. Staff all very friendly Came for my birthday and sitting outside in a pod, my son playing with the dinosaurs outside. Highly recommend

This place is fantastic. I come pretty much every week with my mum for breakfast and we love it. The service is second to none and this is mainly why we come. The ladies who usually serve us on a Saturday are always so friendly and the food is great too! I was shocked to read a negative review about Lillies recently which I think isn’t a true reflection of how hard they work here to deliver a great service experience. I have recommended it to so many people. Well done and keep up the good work.

Just popped in for milkshakes, had a good selection and they were delicious 😋 xx Love sitting in the pods outside, I've never booked but always been lucky to get one, would recommend to book a pod when you plan to go 👍😁 xx

Very nice cafe sat outside in pod staff are lovely and friendly food is always nice and dog friendly

Been to Lillies a few times food good varied menu, staff friendly, we ate in one of the pods, it's a cafe we were satisfied with our meals.

Ordered food and when the courier arrived he delivered the wrong food, so I did the right thing and hand it back to him as someone would be waiting for their food and called the restaurant to explain what happened. At that point I was told mine would be delivered next and it never turned up at all if they had no intention of delivering my order then they should have just said but instead they say it’s coming and nothing arrives. Now I have to try and get a refund somehow but that can take days.

Attempted to book a table was told they was booked even though there was lots of empty tables would not go there again avoid I'm not the only person this has happened to

Tried the pie and mash has I had not had it for ages and was really looking forward to it. Unfortunately it was pretty average, pie was a real let down and overall the meal was quiet tasteless. I also tried a piece of bread pudding which was not much better...

Ordered Pie and mash only to be told they are out of stock, so decided to have fish and chips, guess what NO FISH, so I didn’t bother. Another gust on our table ordered Ham egg and chips, NO HAM Piss up and brewery spring to mind. DEFINITELY won’t be back

Was seated inside straight away, the first thing that struck me was the noise. The radio was deafening, & it was really echoey, much too loud for me! It seems it was too much for the table next to me too. The food wasn’t great either. Scrambled egg was rubbery, mushrooms were overcooked. Wouldn’t come here again, very overrated in my opinion.

Been here a few times and always have a lovely time! Once I came for my birthday and they had decorated the pod which was lovely! They staff are friendly and the food is delicious- highly recommend

Was lovely here,even tho the weather was awful. My friend and I had a great morning Great service and lovely breakfast

The food is good, I tend to stick to a breakfast. But other meals are available. Fresh bloomer bread is served with butter (or something very close). My grandson had a cheese burger, the burger was fat and juicy. My granddaughter had chilli con carni which she tucked into. We ate inside but they do have outside booths that were tempting in this weather. We'll definitely go back again

Came for lunch, we’ve been a few times before - food is always good. But today service was lacking - seems like it’s not just us that feel this way. Took over 10 minutes to come take our order and the same for the bill. Had to ask to pay in the end, after we’d been sitting there with plates stacked up. Shame as the service lets it down when staff are standing round chatting when you’re clearing waiting for someone to come over

Awful place with awful service. Staff immediately had an issue when I asked to be specific with my order due to dietary requirements. The heavy set ladies attitude was outrageous absolutely should not be working front of house as it boarded on aggressive and specifically focused on me no matter how polite I kept being despite the awful service. Such an absolute shame as the little pods outside looked lovely although over half empty we were refused on arrival apparently due to bookings which never actually turned up the whole of our time there. The food was poor at best and service worst I would avoid and never recommend to anyone. The table next to ours egg Florentine looked well as a positive.

Completely disappointed with this restaurant. The food is disappointing: uncooked fries, very average quality ingredients,... Overall disappointed

Nice food and good portion sizes. Service a bit slow but polite enough. Outside pods a great asset especially in the colder months

We waited 2 hours for the food and it did not arrive, we rang them after an hour and they said it will be with us within 20minutes. It then went on to another 45minutes, to which they replied saying the order is not with them. There was no apologies for their discrepancies, let alone customer service etiquettes. I hope they are able to change this!

Only received 1 milkshake and a kinda milkshake instead of à chocolate missing banana

One of the best places to eat in and around wickford

cancelling an order after it's delivery due time is unacceptable. order included kids meals, have just returned from holiday after an early flight and now my kids have to wait even longer to be fed. furious

Good food, good service and friendly staff 👌

An amazing place to eat! Love the pods, a totally unique place! Such good value for money and the staff are so helpful and friendly. A definite place to visit!

Ordered at 9:22am..time kept being moved..finally got delivered over an hour later..thought food was hot..chips were..paninis were cold. Clearly stated on receipt not to cook hot food until driver was assigned. Didn’t enjoy it at all. Avoid

Good for walk to drink tea or coffee they have small outdoor seating.service was abit slow.food is ok. coffe is not bad .will go again ,great local cafe

Booked one of the pods, just the two of us & on arrival was greeted & taken to pod. Food was cooked lovely & good quality too, lovely service by ladies & can’t fault nothing. Will definitely be returning again.

Great food. Probably best to book if you want an outside pod.

Maybe an off day as I’ve been here quire a few times and enjoyed it but what we got served on this visit was extremely poor. Might have been the fact we ordered the breakfast late morning and it had all been cooked hours before. The poached eggs were like rubber, the sausages , tomatoes ,hash brown and chips were cold, the bacon was solid and cold. The only thing that was hot were the beans. The mushrooms looked they had been boiled in water out of a tin and also cold and to top it off they ran out of fresh bread and gave us a toasted panini with no apology or give us an alternative of choosing something else. Well disappointed and well below the standard we were expecting.

We are frequent customers at Lillies café. The food is fresh and wholesome and the staff are extremely kind, considerate and accommodating working hard to make sure diners are satisfied. There is a good choice of dishes on the menu and everything is reasonably priced.

Great food, great service, great price. Always accommodating. Love the pods although eating inside is great the pods just add that private feeling.

Ordered a veggie breakfast as I don't eat meat and haven't for 6 years to find bacon hidden under my vegetable sausage :)

Lovely atmosphere, lovely waitresses, lovely food, I generally have Sausages and Mash, Can't get better anywhere.

Love this cafe, the breakfast is really good and reasonably priced. It is popular so need to book if you go.

We had a spontaneous trip out with friends when we stumbled across this little cafe and I'm glad we did it was lovely. I ordered a plough man's lunch which unfortunately came as a cheese salad but it was tasty all the same. The staff are very friendly, we didn't book but we were given a lovely little pod that seated us easily, there was a blanket if there was a chill. All in all well worth another visit

We came across this little cafe on a trip out with friends and I'm glad we did it was lovely. The staff were friendly and could have banter. I ordered a cheese plough man's, but unfortunately it was more like a salad which was a shame, but it was very tasty, definitely worth another visit. We didn't book but we had a little pod which seated us with ease, very pleasant.

Accurately we was there last week had lunch very nice.

Lovely menu lots of tasty food efficient service

Never been no idea why I can review. You get 5× because it looks nice in the picture :]

Service was ok although bits missing of breakfasts, some bits overcooked (Sausage) some undercooked (Bacon) although decent quality. Have heard good things about Lilies so may be a one off but given other options wouldn't return.

Loved it, took some special friends there. In a pod. Superb

Nice place.food good.staff friendly.

I have a burger here every time I visit ypres. Always great. The best.

Such a great idea with the pod dining. Food and service excellent. Staff were welcoming and wonderfully dog friendly!

Nice lunch.jacket potato chesse and beans with salad. Omelets and salad. Coffee and coke Service friendly .not rushed.

Good home cooked food. Ordering on the app saves you 20% which makes it an incredible bargain for such nice food. Highly recommend the jackets, full English, in fact everything i have had has been lovely. The outside pods are dog friendly and they have heating so super cosy. I love going to this place

Really nice place. The food is delicious and the staff are friendly. The pods outside are well maintained and the prices are fair

What more can you ask from a café. Popped in with my wife and had a private pod. It was a frosty day but lovely and warm in the pod. It felt like private dining too being just us and no other noise around. Brilliant food and service. Definitely one to go back to.

Lovely safe environment. Sat in our own pod, and got served at our table. Each pod has a heater, so sitting outside was very pleasant

Unreal place for breakfast, great food, excellent service and very reasonably priced. The pods are a really good little novelty as well.

We had a takeaway. Nice sausage sandwich. Coffee not so nice. No brown sugar either.

Amazing place, highly recommend 👌🏼

Loved it Fantastic value for money Service with a stunning smile

Great love the pods nice and toasty and great food with huge choice everything you could want.

Seriously late. Said on the app that it was delivered at 12:50 when it hadn’t even been bagged up. 45 mins late and 1 out of the 4 items were incorrect. Never ordering from here again.

The best kept secret in Wickford. Excellent food & service… Staff always accommodating… Thanks Jamie & Team Have a great Christmas all

went to the Santa brek this morn with 2 of my nurse friends and our children, it was fabulous, the Santa was so friendly and really spent time with us in our pod, the value for money is excellent and the kids got a brek and a present included for only £10 , such good work lillies cafe THANK YOU ALL

I had higher expectations for the food

First time going today, and myself, family members really enjoyed it! We had English breakfast and pancakes which was really good! The ladies serving were so friendly, polite and welcoming! The food was delicious, great portion sizes and great prices!….we will be coming back! You can walk in or you can book a pod if you would like too. 100% recommend and will be returning

Lillies is the best place in the area to go for food that’s good value, good portions and well cooked . The staff are so friendly & helpful nothing is too much trouble . The pods are amazing nice and warm in the winter & perfect for small gatherings I cannot recommend lillies highly enough my favourite place by far .

Had pie and mash when I visited last the pie and mash were good but the liquor was to thick for me

This place is just amazing helpful and friendly staff. Food is delicious and lots of it. The whole cafe and staff are very accommodating as we work with learning disabilities and the guys just love coming here.also we’ve booked for Santa breakfast and we can’t wait to enjoy our day here merry Christmas everyone..

Good value for money. Will visit again . friendly staff