Based on 795 opinions finded in 1 websites
Based on 795 opinions finded in 1 websites
Nº 414 in 539 in Stratford-on-Avon
Nº 112 of 135 Other cuisines in Stratford-on-Avon
Opinions
Food arrived at different times, one had been forgotten about, basic and limited menu in cardboard boxes Wine overpriced, coffee that bad my friend couldn't drink it. Bar staff all seemed miserable and stressed. Poor waitress was alone on a packed Saturday. Plus points, gorgeous building and setting. Lots of screens playing sport. We have always met here but won't bother again
Lucy H . 2024-11-03
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Hugh is a great barman! Friendly service and showing sports as well. Nice setting next to the river Avon in Stratford-on-Avon. Great vibe!
Rynoux . 2024-09-21
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The girl behind the bar was amazing dealt with the whole table well definitely be back I love it here they are all amazing x
ben s . 2024-09-03
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The venue is lovely & we enjoyed sitting by the river on a summer's eve. The food however isn't restaurant standard - it was tasty & all "ok", but was basically a pizza in carboard box with disposable cutlery, that you order from the table code, on your phone. It was more like a take away, but more expensive. We had a nice evening but I think you pay for the location rather than the food & the menu was a little limited.
Bella S . 2024-08-26
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Limited food offering and limited selection of wines available. Location is great and the team were very attentive and efficient.
Richieowen . 2024-08-11
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If you like any normal lager, English, Spanish, Italian etc. then you are in trouble ! The only draft lager which you’ve never heard of is dog sh*t ! We were planning on eating as it’s right on the river Avon, but for some bizarre reason they had the football on inside but it on full volume outside through the speakers. It was an atmosphere killing joke. We left as soon after leaving the horrendous beer too
Hucklebery . 2024-08-11
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Perfect setting outside sitting having a beer by the river. Very tranquil. Weather and surroundings are beautiful today. Only disappointment being a none swimmer. They have a lifebouyholder by the river with no actual lifebouy
Mad Hatter . 2024-08-01
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Location incantevole lungo le rive dell’Avon, bella atmosfera e buon cibo, ottimi gli hamburger! Lo consiglio per chi è alla ricerca di un posto carino dove gustare un buon pranzo o una cena..
Medusa . 2024-06-22
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Having not been to Cox's Yard for over 15 years, it was time for a visit. On arrival we ordered drinks which were provided quickly and efficiently, and a few of our group had a couple of tasters of the to see which of the Brewford brews they would go for. We sat outside next to the river on comfy seats and could order to our table using the QR code on the table, we didn't as it wasn't too busy at the bar. Empty glasses were collected swiftly and the staff were very friendly and knowledgable. There are several styles of seating in the pub, outdoor, outdoor covered, bar, and lounge style areas. There are several large screen TVs that were showing sport. I will definitely be returning soon.
Paul J . 2024-06-13
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Absolutely fantastic food!!! Between us we had one of each of the burgers, a pizza and both varieties of tater tots and everything was spot on!! We spoke with Meesha the chef to thank her personally and she was lovely! We will definitely be back next time we’re in Startford 👍🏻
Rachel T . 2024-05-25
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Fast friendly service ! Upon arrival seated quickly and happy to have our dog. The barmsn who took our order was so welcoming and offered some helpful advice about food offerings. The food arrived quickly, lots of it and tasty. Wings could have been hotter, but over all happy with our food. The waffles for pudding were yummy. !
Samuel R . 2023-12-30
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Yummy food cooked to order. We had bon bons and trickles to start followed by delicious pizzas Super friendly and helpful staff. Great selection of ales. Nice and clean.
Jenny P . 2023-12-23
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Great looking place, right by the river. Perfect setting my for a drink & food in the sun! HOWEVER this place really lets Stratford down! The bar staff were rude and not interested in their customers needs, on requesting to move inside the barman just told us to wait for our food and then they’d deal with it, and that it was all service only! When the food arrived, it was warm/cold. We waited 50 minutes for the food, one main & one side! Absolute JOKE!! The toilets were disgusting with the no working soap dispenser in the mens, with no soap at all in the ladies! The fact that they can’t even be bothered to uphold basic personal hygiene & standards by ensuring soap is in the toilets is absolutely unacceptable! This is a great shame as this place has lots of potential, therefore the only plus point is the location! We will not be returning and will be going elsewhere when in Stratford! We will be going to The Pen & Parchment next time! We would have bought these issues up at the time, however we were on a tight schedule. Needless to say we were still late and left very annoyed & disappointed! Serious changes need to be made to make this place a success! Other people in the vicinity of our table had issues and were asking for refunds etc!
209samd . 2022-03-19
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Visited with dog and small child. Manager couldn’t have been more accommodating. Although we always take care to clean up, we’re conscious of the mess at meal times etc but the staff were very helpful and welcoming. Simple menu but well done. Piping hot and big portion sizes. Drinks and food all well priced. Nice bright friendly atmosphere.
Dmdinvestments . 2022-01-11
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We organised a Movember event in the upstairs room and it was a really lovely night. Had food provided by the chefs of mini burgers and chips that guests said was delicious. The staff were super accommodating in helping set up and incredible with guests, would hold an event here again
Beth M . 2021-11-28
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100% worth a visit, great food and service and the setting is second to none. Drinks are excellent value here too
PTully990 . 2021-09-27
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Really sorry to report this, but I’d definitely give this place a miss. The toilets always tell me how clean and we’ll kept a place is, the ladies was really smelly and dirty and obviously hadn’t been checked or cleaned all day, there was no soap in the dispenser.There were dirty glasses everywhere outside and the glass used to serve my gin was dirty.There didn’t appear to be a lot of staff around which may explain the situation, I would not come again.
kwe73 . 2021-09-20
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I booked a party venue in the upstairs area, with plenty of space for dancing guests and the musicians. The bar drinks are reasonably priced (we had our own bar), and we could also go to the downstairs bar if we wanted.I had been there before for other parties, and it was exactly what I remembered, expected, and wanted, including the buffet.I will definitely book there again for any party that I have with more than just ten people coming, or if we have more than one music group playing.What made it really convenient for me is that the transport for the musicians and myself could park on site to unload our equipment - in the centre of Stratford. And then stay for the evening.The acoustics upstairs are good, although with everyone dancing on the floor I can only imagine what it sounded like downstairs. That might be the only downside - your guests can come up and down the stairs as often as they want, but so can regular bar customers. You might have to politely remind them that upstairs is a private function room in some way - maybe a sign.They also have more than one room you can hire out, so it might be a good idea to come visit and talk to the manager about what he has available.
Oureux . 2021-09-14
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Lazy staff, and their attitude towards the manager was disgusting!! Hearing staff moaning and answering back while having a quiet drink isn’t exactly what I had in mind for a Saturday afternoon!!
zenah436 . 2021-09-11
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lovely restaraunt and bar by the waterside lovely atmosphere friendly and efficient staff good drinks and food enjoyed the fish and chips homemade very delicious a smashing place to chill and relax on a lovely late summer hot evening we would recommend and go back next time we are on holiday in the area
Wendy G . 2021-09-09
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The tastiest burgers you have ever eaten. Highly recommended because all the burgers and pickles are handmade and Even with a somewhat complicated no carb requirement the portions were generous and delicious
bluey01bike . 2021-09-07
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I commented to my wife as we walked in that this is a great location but the service was terrible last time I visited. Well nothing has changed, I ordered on the app as requested and ended up having to go to the bar to find out where my order was, only to find it sat at the bar along with other orders with loads of staff stood about talking. So don't give me staff shortages due to covid or brexit excuses they just need to work. If you find a table you will have to clear the old dishes as they don't seem to do it in any hurry. Plus point its close to the river.
John B . 2021-09-06
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Outside area was dirty, toilets disgusting and service extremely slow. Had to order at the table, had a lot of waitress staff but still slow and tables not cleared.
EMNDEANO2020 . 2021-09-04
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I came here 6 years ago, was busy, food was wonderful, and the bar was full of people and had a live band and made me really want to come back when we visited this time round. It was my first night of our holiday when we arrived and I couldn't stop talking about how good it was last time I was here! Well, what a different end of the scale it was this time. I don't like to complain especially when I know the circumstances and covid has had a massive impact on companies but the whole experience was terrible.I ordered a burger which was my fault completely as I didn't notice it had a sauce in the burger that I couldnt eat, so when it came to my table I realised and my partner asked the waiter if I could either swap my meal due to my mistake or we was happy to order and pay for a new meal. To which he was told the kitchen had just closed, baring in mind, the website said the kitchen shuts at 8pm. And the time was only 7:10pm.We made no fuss, and my partner asked if I could have a burger bun so I can try and dismantle my burger.I then ordered another drink to which the waiter said 'sorry we've just run out' - didn't even check the stock to see if there was another bottle of the gin I was drinking? Which I found odd.We got told no ordering at the bar, table service only to then see a group of girls who clearly knew the staff working by their shouting across the garden, was going to the bar ordering drinks and chatting when we got told not too. The app stopped working so we was the unable to even order a drink at all.I used the toilet, and wish I didn't bother as there was 3 empty toilet rolls on the floor, and not toilet roll to use- and the cubical was a mess. There was no soap in the dispenser either to which I thought, during this pandemic, especially is truly disgusting really. They had enough staff on to allocate job roles so why wasn't this dealt with?I had enough at this point and we left.I won't return again, it's such a shame because I was so excited to visit again and the place has so much potential.Very upset and disappointed, whoever is running the show needs a serious wake up call if they want to stay up and running. There was more customers walking in and leaving immediately than finding a table and staying.
ShanH9429 . 2021-09-01
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Great views of the river, dropped in for lunch, portions were very generous. Went back for an evening of DJs, fantastic evening had, definitely going back
JennyR2602 . 2021-08-30
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A wonderful pit stop. Hot food served swiftly and nothing was too much trouble. A warm welcome with a friendly team especially Alex who helped navigate the app.
ddaa99 . 2021-08-27
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Visited for lunch and set in a great location but ...... very average for service. I get the move towards ordering only from an App but it takes 10 minutes to download, add your particulars and place the order only to be told your delivery time has expired! Staff just mainly clearing tables with big trays of dishes. It should be possible to order at the bar if necessary not just with an App.... come on guys you've got a great location but need some individuality and service. There are a lot better places in Stratford so wouldn't return out of choice.
N8003RXcolinw . 2021-08-18
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We visited twice for early evening sun & drinks together. Beautiful location by the river, we sat outside. It was busy but felt safe & the young staff were energetic and smiling. QR code ordering and table service is just brilliant compared to the old fashioned pushing and shoving to get attention at a bar - long may this continental style of service continue!
saltmarshbird . 2021-08-15
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Nice experience- the food was a lot better than expected for a quick afternoon bite! Great burger and excellent chips. Service was fast and friendly.
Connector49455787076 . 2021-08-10
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Great location….but the positives end there. The place was dirty and messy, tables clearly hadn’t been wiped, left over food and plates left on lots of the tables (it wasn’t particularly busy so no excuse). Drinks arrived, had to drink out of the bottle as the glass was covered in lipstick. Ordered cheeseburgers, which arrived within about 5 minutes. Burger bun was hard and inedible, burger was burnt round the edges and the gherkin looked like it had been sat out for most of the day. Left most of the meal. We would have given feedback to the waiting staff if anyone had bothered to ask how our food was. Real shame as it has the potential to be lovely. Won’t be going back.
evie1980 . 2021-08-10
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Popped down with my spouse for a cute dinner date to treat ourselves in the lovely location of Stratford. We don’t often go out so it was delightful to have such a heartwarming experience with the staff, not to mention the fabulous food. Highly recommend coming here the chicken burger was outstanding as well as the lotus biscuit cheesecake! The staff were so kind to helping us using the online ordering system which ended up being a lot more straight forward than anticipated. We will be visiting again maybe to branch out and try the nachos next time as they also looked very good!
elliesD2558ZZ . 2021-08-09
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Outstanding venue, outstanding food and incredible service. Came out for a meal and a hearty desert and was presented with a thorough and efficient service! Music and ambience was suited for the style of restaurant it presents. Had the Sausage and Mash for main with the Bischoff Cheese cake as afters which was the perfect combo! Would happily visit again, it was nothing short of an absolute pleasure :)
harrayyyy . 2021-08-09
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We were attracted by the location, but actually very disappointed. I am coeliac and asked before going in if they catered for me (they said yes) so away we go. Turns out you can have a gluten free burger bun, but the burgers and chips are fried in the same fryer as everything else (so not actually gluten free). I ended up eating a mezze board with gluten free bread and no falafel, it was ok but very disappointed. My friend ordered a burger which they obviously forgot about, 40 minutes later after asking where it was she got it, but there didn’t seem to be an apology or any acknowledgment that it was 40 minutes late (she didn’t even really like it either, wasn’t good quality).The staff all seemed very young and not really with it, I felt like a burden asking for food that I could actually eat and there was no acknowledgement for the poor service. Wouldn’t recommend anyone going.
emilyp684 . 2021-08-07
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Very young effective staff. App based table service a bit of pain but delivery prompt. The burgers were hand formed and ground steak rather then mince - delicious. Local draught ale was very well presented. Also very good price in the heart of a tourist town. Menu quite limited but very well done! Thanks.
VineHouseOsterley . 2021-08-04
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Lovely location right next to the river and easy to use QR code system! Stopped off for just a snack and soft drink and was really good! Young waiter in the Gymshark shorts was very good and was working very hard so fair play to him! Thank you
Jack18ccfc21 . 2021-08-02
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Had a meal here while on a short break to Stratford upon avon, sat outside very warm evening, service pretty quick even though it was busy, food was nice burgers, fish and chips, and it's right next to the river avon, Lovely setting.
oftentravel186334 . 2021-07-26
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Lunch at Cox’s Yard was lovely. I had an assortment of starters: hummus, hot wings and a salad. It was delicious. A lovely place to stop we managed to get a table right by the water’s edge. The weather was fab, so was the food and the atmosphere.
59susano . 2021-07-24
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We ate here and had great burgers. Appreciate they were busy but the gents toilets were a disgrace. Especially given that it is still important to maintain hygiene due to pandemic.The floors were wet (not from cleaning) and toilet rolls were all over the place.
The_IPB . 2021-07-20
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Went here last night to enjoy the sun after having a disappointing time at another pub, all covid precautions were in place, staff were pleasant & polite, it was a lovely evening, keep up the good work
Nak1971 . 2021-07-17
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A friendly welcome with instructions to find a table and order using the QR code on the table.There were quite a number of tables waiting to be cleared but we found one in the shade. Ordering from the app was easy enough once you had registered an account. Limited menu of burgers so we each ordered the classic. Once the order was in an expected time for delivery was given which in our case was ten minutes.Food arrived on time and was a huge portion. Very tasty, but who can eat a huge burger in a ladylike manner in public the chips were huge and delicious. We did have to ask for the bottle of water we had ordered, and for an extra glass as there was no way to order one large bottle and two glasses!Staff appeared inexperienced and unsure. Guess this is a sign of the times in the hospitality industry.The only downside was the guy at the next table who totally ignored his dog which sat next to me drooling and making a horrible noise, I had to ask him twice to move the dog, nothing to do with the restaurant but spoiled my meal somewhat.
702catherines . 2021-07-14
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Met up with family whilst visiting Stratford upon Avon. Family prebooked our table. The food was excellent the staff were friendly and helpful. All food and drinks were ordered via the app.
Sutte2 . 2021-07-13
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Took 50 minutes for a pint to arrive, staff were unattentive and rude. We had booked a table in the loft to watch the football, but our table got moved outside under a wet tent to make space for the owner’s mates to sit upstairs. Shocking.
alexkJ8527EL . 2021-07-04
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Like many other reviewers we were greeted by a group of 3 staff chatting to each other as we entered the yard. When one of them deemed it appropriate to actually speak to us we were told in a very curt manner to find a seat and use the app to order.It was a nice night though and the riverside location appealed so we chose a seat and followed the app instructions. It was a faff but not unique amongst the pubs we'd visited.Bear in mind though that payment is made during that process so at that point you're committed. 25 minutes later, with about 20% occupancy, we were still waiting. No staff were around to chase the order so after 30 minutes our 2 drinks arrived by the only polite staff member we encountered.As you look more closely the place is looking fairly tired in many areas with a hitch potch of seating and empty glasses left for the flies and wasps.A trip to the toilet confirmed the poor standards of cleaning. Time to go after one round of drinks!
denbydaler . 2021-07-04
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Attempted to visit for a late morning drink by the river.Despite plenty of staff being about & all staff & visitors wearing face, they insisted that orders could only be made and paid for on the app, even though hot drinks were not available to order on the app & others in the outside area had them. Aggressively rude in saying that orders could only be taken on the app & that they "didn't do hot drinks" (despite evidence and advertisment to the contrary, which is why we had gone in) and declined to help. Totally discriminatory against anyone who does not have a smartphone /like to make purchases on their phone, clearly don't want you custom & have forgotten how to behave kindly to customers, during months of being unable to be open. Obviously don't understand that the law does not prohibit cash / card payments / in person orders. Made to feel like contaminated outcasts. Disgusting behaviour towards people who have been working tirelessly in the fight on the frontline all year. We had to leave. I wouldn't bother with them.
S5366KOnikkiw . 2021-06-30
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As a party of four we arrives at 3pm. We were met at the entrance by three staff who rightly checked us in for Covid details. We were told to use any table,download the app and order. The app also requires you to give your phone number and e Mail address before ordering. This we are not prepared to do as we don’t want to be bombarded with spam later. Staff say sorry but it’s required or you can’t order. We asked why one of them cannot get a piece of paper , write down our order,bring the drinks along with a card machine. Answer ..we only have pay by app. It’s no wonder we go abroad. If I was in Spain, a waiter would be at the table promptly,order taken,delivered,paid. No apps needed. We employ lazy staff in this country.
bc4449 . 2021-06-24
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The small skinny security is unnecessary rude, viloent and was swearing in front of my children however the rest of the staff is lovely
361anniebreknell . 2021-06-12
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Lovely end to the day, stopped off for drinks after a long day, very helpful friendly waiter who lent us his phone to order from the QR code as we were unable to do this on our phone, did not feel rushed at all, beautiful setting with the nature reserve right opposite, only had drinks so can’t comment on the food but service was very good. Will definitely come back next time.
nicholac540 . 2021-06-12
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After being turned down at several places due to not booking a table in advance, turning up to Cox’s Yard and being able to just scan the NHS track and trace, walk in and find your own table was really lovely. We were welcomed in by Dav who was really friendly and helpful and made the whole experience more enjoyable. The drinks and food arrived quickly and were absolutely perfect, definitely recommend if you want delicious food and drinks with a lovely view of the River Avon.
Ltrsef . 2021-06-11
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Lovely girl named Alice made my experience so pleasant. Very hard worker, lovely personality and very assertive! Made sure I got the best service, going above and beyond to make my time here well worth it. Quick service, and always asking if I needed anything. All staff are lovely but she definitely stood out! Always smiling and very sweet girl. I’ve come quite a few times and I’ve had Alice serving me multiple times and I thought I needed to leave a review to show my appreciation.
G5778DAalices . 2021-06-08
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I came here with my family (6 people) the staff were so attentive and quick! Even though it was busy they did not fail to smile through their masks and check back on our food!
T3742VKsilvial . 2021-06-08
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Kitchen closes at 20:00 - I was unaware of this (no ones fault) I ordered my food at 19:58, my friends tried to order at 20:01 and were unsuccessful. I cancelled my order so I wasn’t the only one eating - roughly 3 minutes later the waitstaff then brought my food out, just for me and no one else. I said “I really don’t want to be the only one eating, please take it back” which the waitress does. I am then brought a brown bag with my food in... In addition, our table wasn’t cleared throughout the evening, which I totally understand if you’re super busy but on multiple occasions staff member would walk by with nothing in their hands and still not remove our finished glasses. My biggest qualm is the fish and chips (food I ordered originally) arrived 4 minutes after I ordered it - I struggle to believe it wasn’t sat under a heat lamp and was shipped out quickly so the kitchen staff could go home. The summary - An excellent location and quality food stained by poor service. I’m wasn’t expecting a refund but sat here with fish in a bag on our table really isn’t the nicest of experiences when you’re paying over the odds. Probably wouldn’t recommend to a friend.
sebk646 . 2021-06-04
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We were shoved in right at the back with the pigeons and their guano, took 25 minutes for app ordered drinks to arrive and that was because we chased them at 15 minutes. It was a hot day and they had a lot of customers but 30 minutes is too long to wait for a drink without any communication offered by staff. By the time my drinks came my fiancée was more than a little peeved.And a note about the 5 star reviews...naming names in each rave review is more than a bit suspect as none of the staff have name badges. 1 review maybe... 2 mm yeah... Any more than that and I call bs
514antonys . 2021-05-29
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Visited on Tuesday the 11th May. Extortionate service and location. I was greeted at the host stand by a dark hair young lady, very polite, professional and bubbly. Making sure everyone scans the nhs track and trace (which no other pub I have been to has done by the way). Also explained the ordering system very well (as everywhere is different now due to covid). Served by two you ladies and two young men. I asked for names and from my awful memory believed they were called Mia, Alice and two Ben's. We weren't struggling to order as they said with androids you need to download a QR reader. Now I'm all set up for the other pubs...Thankyou for that! I'm had the gaffer burger and pulled pork nachos starter (I personally recomend! I've heard the only place in town that does them and they're coxs special...impeccable!!!!!!) the fastest service I have ever received! All in all I think the place is great. Professional also chilled out at the same time! The four waiters/bartenders are the most welcoming people! And are happy to have a laugh. Can't wait to come back and see you four soon! I hope you remember us! Lots of love COX'S YARD!❤️❤️❤️❤️
Bella B . 2021-05-25
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Arrived at Coxs to a friendly face and a warm welcome, the chap helped me to get my NHS app working well- dav. Upon walking inside I was greeted by bartenders with a warm smile - alice, ellie and miya. I ordered a great pint of squash which was reasonably priced I thought.
kofi36 . 2021-05-24
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Having waited in a queue only to be told both myself and wife would not be allowed to enter because we didn't carry mobile phones.We offered a landline number and house details.This is the first time we have been refused entry to any establishment other have taken our address and landline.Were we refused entry because we were pensioners. I understand Covid rules but I think my offer of landline number and address covered all bases.We hear support local businesses but if this is how they treat local customers it does not bare well when the foreign tourist trail restartsMy report cannot completed because failure to be allowed access.
robwilliams01 . 2021-05-12
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At last we are allowed to meet outside for lunch! This was the perfect setting. The Covid arrangements were very good and the staff were kind and patient explaining them. Lots of outdoor seating all with views of the river, swans and geese.The food was good - we both had fish and chips. Well cooked and generous portions arrived quickly after our bread and olives.As we were both driving we didn’t drink alcohol, but the fruit juices were delicious and a good generous size with lots of ice. We are very likely to return. The large car park just across the road makes it a convenient place to meet for those who don’t live in the town.
692sued . 2021-05-08
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Two couples ordered separately on the same table. The first got their food but we didn't. They had almost finished before we got ours. We had to chase ours. Shame.
963karlt . 2021-05-07
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Terrible ordering system has been put in place involving QR codes....just give us a menu and take our order please!!!!!! The chap at the welcome point was as helpful as he could be but really it took forever just to get a drink let alone food ordered! The food we had was fine but we Would definitely not return as I can’t be doing with all the faffing!
Barlowsgirl . 2021-04-26
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Good beer! Friendly staff, no problem getting a walk in! Lovely table alongside the river, highly recommended.
mike1773 . 2021-04-19
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This is the first place we have visited since places re-opened for people to eat outdoors and we were a little nervous. When we walked up to the counter we were greeted by very friendly staff, didn’t get his name but he was brill! We hadn’t booked but we were able to go straight down and find a seat by the river. We had our little frenchie with us too and the waitress brought out a bowl of water for her. Beautiful view of the river, very very clean! We were unsure about ordering online as my partner is very picky and I have an allergy but we put our requests in the notes section on our order and the food came out perfectly and very quick too. Super fast service, no rush to get us out and very friendly and helpful staff. This is the first time we have visited Stratford but we will definitely be back here when we visit again.
HollieMG11 . 2021-04-18
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Came into Coxs yard today worried about COVID measures however place seemed very COVID safe. The gentleman and the young lady at the door were really nice and explained what to do very clearly. Then two young lady’s bought over our drinks. The girl called Maya said she was showing the other girl Harriet what to do as it was her first day, she seemed like she was doing a good job training and gave us a good recommendation on our food, which was delicious! All the other members of staff were friendly and felt really COVID safe. Food and drink came out fairly quick. Also the young gentleman who bought us our food checked if we had everything we needed (his arm was in plaster) Great place would highly recommend!
Abid267 . 2021-04-14
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Absolutely Pants, walked in, sat down and was acknowledged by one of the 2 staff working, one making coffee and generally faffing , the other one making sandwiches. In the 20 minutes we sat waiting the coffee individual commented to the sandwich maker at least 5 times, “ table 5” which was our table, at no point did either member of staff make any attempt to approach us and say hello sorry for the delay, or even attempt to take an order. Absolutley rubbish service in what was a 1/2 full coffee shop.
Stu880 . 2020-10-30
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Popped in for a quick drink. Ordered drinks through website. Very quiet there but I can imagine in normal times would be busy. Ladies toilets were men’s probably due to covid but could do with a clean.
AnnieEssex . 2020-10-30
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Came in with my fiancé on Tuesday evening, we were nervous about coming to a restaurant during the pandemic and was trying Coxs Yard as our first one since the end of lockdown. Didn’t have a booking but the young lad and staff were very accommodating and sat us in a booth behind the bar. App ordering which wasn’t a problem at all and Understandably the best and safest way to order. Drinks brought promptly by a young girl who was lovely and helpful aswell. 2 staff on that we could see and both kept busy and the Covid-19 measures looked good throughout. Unfortunately we could see into the kitchen and only our food was being prepped at the time, I’ve worked in kitchens before but not in the last few years so I understand things are harder and a lot more has to be rememberedFor safety of staff and customers, but the female chef in the kitchen was talking to what looked like a customers inside the kitchen whilst cooking our burgers... I couldn’t believe it. For around the time it takes to cook two meals, they were talking and laughing, masks sometimes bought down the face to talk, AROUND FOOD! Then as the food was plated up and service was shouted out (even though the staff were stood there ready), she the proceeded to hug the ‘customer’(looked that way as not in chef whites or anything kitchen based). From then on felt very comfortable being there, let alone eating the food! Left promptly and felt uneasy...Lovely staff, just a shame not everyone has is 100% following the rules
DanSmiths08021998 . 2020-10-29
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This place looks really good & maybe in pre covid times it’d be a lovely bar to visit but in my opinion they’ve got it all wrong.Just because you have to put safety measures in place doesn’t mean it has to be a serious, boring place.We were told to use the back door because we’d booked a table, ushered to a table & told to use an app to order & that was the only bit of customer service we got. No one spoke when they brought the drinks, no one smiled. None of the customers around us were smiling, everyone very glum and somber, as if we were an inconvenience for turning up.
shazbatzannie . 2020-10-25
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Awful place. I was offered a dirty glass first of all - I asked for a different one. The chap wiped it and brought it back to the table. When I asked for a different glass (while he was on his mobile) he said they were all as dirty. What do you think he did? Just left them there - not put them through the dishwasher again.
stuartR001 . 2020-10-24
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We visited on a Thursday evening. Felt very relaxed as it wasn't busy. We downloaded the app and ordered drinks and burgers. The staff were lovely and drinks arrived quickly. After a reasonable wait our burgers arrived. They were extremely dry and we were unable to finish them and they did repeat on us long into the night. There appeared to be no heating on so ended up leaving quite soon and took us a long time to warm up again. Staff were lovely though.
hwhitm0re . 2020-10-23
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I only had a drink sat outside. Love the location of where the river meets the canal. Good conversion of old warehouses.
ian_dempster . 2020-10-04
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Dijo de forma bastante agresiva para ordenar a través de la aplicación. Tomó tres intentos ya que la aplicación es pobre. Las precauciones de Covid 19 no se implementaron por completo. El camarero entregó las bebidas en la bandeja y luego procedió a inclinarse sobre la mesa y a nosotros y manipular los vasos y la botella de bebidas para ponerlos en la mesa. Lo mismo para los platos de comida.La comida era satisfactoria, pero cara para el vino y la comida. Mismo vino 3 una botella más barata en un restaurante adyacente.
874nigels . 2020-09-24
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We were in a party of six, and although there was a 25 minute wait it was well worth it. The food was really good and the atmosphere was welcoming.
AL08LEW . 2020-09-21
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Excellent place, really lovely experience- staff friendly and welcoming and nice view sat by the river. Definitely be back
RichardT1088 . 2020-09-20
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Two of us went for lunch today. It was busy, there were only 4 tables left when we arrived. We sat on the riverside, ordered via the app without any issue. Our drinks came within about 5 minutes and our food about 15 minutes later, which considering everything is cooked from fresh is just about as fast as we expected. The staff were very young, bright and cheerful. We both had burgers which were moist and very, very tasty. They were served on ciabatta buns though which are drier than burger bun s or brioche, but ours had plenty of sauce and salad so it wasn’t dry at all. Great service, great food, amazing location beside the river Avon
glastywyll . 2020-09-19
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It took 40 minutes for a cider and a juice to arrive. Our food then arrived immediately after. Not impressed.
lilyg567 . 2020-09-18
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Lovely atmosphere, tables by the riverside and attentive staff. Burger and bun were very dry but chips were nice. Overall it was a nice spot but food wasn’t really what I was expecting.
Maddie E . 2020-09-14
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Visited on a weekday as part of the Eat Out to Help Out scheme.We hadn't been in a while and were looking forward to enjoying a nice evening in what we know to be a great setting.As we arrived, we were slightly concerned about the lack of COVID measures, but we waited in the queue to confirm our booking. When we were greeted by the member of staff on the podium, we were told we could choose wherever we wanted to sit, which we could see before even going inside that people were 'table hopping' as they chose where to sit. We couldn't tell if tables were being cleaned down between someone moving table and someone else sitting down as we weren't there long enough but it definitely made us uncomfortable, and if it hadn't been for the fact that most of Stratford was booked up, we probably would have left at this point.We were given a slip of paper with the QR code for the ordering system to take to our chosen table. The website/menu was fairly easy to use and order on. The only issue we really had with it was that you can only make one amendment to a meal (ie. no cheese/no mayo etc) and because we wanted to make more than one change (and couldn't get the attention of anyone in this time to ask) then we had to order something else. Everything else about it was super easy to use, and the EOHO voucher was easily applied.The food was mixed, my burger was just fine, my partner wasn't impressed at all with his fish and chips (|I didn't try any but the fish was teeny tiny, especially compared to the huuuuuge size of my burger, was also told that the batter was rock hard).Service was okay, with their system there isn't a whole lot of contact with the staff bar them bringing orders to the table (which is fine!) but it was quite difficult to get anyone's attention with any questions, etc.Overall, there are so many, much better, experiences within such a small distance that we probably wouldn't choose to come back.
victoriaaaa92 . 2020-09-07
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I was getting disheartened after deciding to stay an extra night in Stratford - Upon Avon that I was unable to get in anywhere for lunch as I had not pre-booked.Then I came across the Cox's Yard who welcomed us (advised that they are one of the few restaurants / bars who offer a walk-in, first come first serve service).The order process was made simply through your phone. The food was excellent.Thank you , look forward to visiting again.
Craig W . 2020-09-02
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Was handed a piece of paper to scan that would direct us to the online order app, which I think is great BUT after going through the process of ordering and setting up an account here’s where we hit a HUGE ISSUE. The only way to pay was via card, which non of us had on us, they didn’t accept cash or Paypal or Apple Pay. So we had to leave. The concept needs to be thought out better it should be at least linked to PayPal.
dialynne . 2020-08-30
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We where greeted by pleasant and well trained staff in informal uniforms, given the choice of tables and instructed that during COVID we can not order via their app. Assistance and help was offered to order on the app and the drinks came out immediately.The food was fresh and tasty, my wife had the Gaffer burger which was large but the patty had excellent flavour and was cooked medium. On that front I really couldn’t pick fault.The only takeaway from the visit was that non smart phone users or the older generation may find this place awkward to visit but given that I don’t those groups are the target market of this restaurant so it’s neither here nor there and is only temporary so if you are reading this review in 6 months time things may be different by then.Would recommend and would visit again, prices where fair and service was good food felt fresh and made on site.
Gourmetvanman . 2020-08-30
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Booked online as it was bank holiday weekend, when turned up was told we had to order our drinks/ meals online. It was so easy to do and such fast service. Nice place I’m sure it gets really busy when it’s sunny as in a nice location along the riverside.
Mariewiltshire . 2020-08-27
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Visited on a weekday as part of the Eat Out to Help Out scheme. We hadn't been in a while and were looking forward to enjoying a nice evening in what we know to be a great setting. As we arrived, we were slightly concerned about the lack of COVID measures, but we waited in the queue to confirm our booking. When we were greeted by the member of staff on the podium, we were told we could choose wherever we wanted to sit, which we could see before even going inside that people were 'table hopping' as they chose where to sit. We couldn't tell if tables were being cleaned down between someone moving table and someone else sitting down as we weren't there long enough but it definitely made us uncomfortable, and if it hadn't been for the fact that most of Stratford was booked up, we probably would have left at this point. We were given a slip of paper with the QR code for the ordering system to take to our chosen table. The website/menu was fairly easy to use and order on. The only issue we really had with it was that you can only make one amendment to a meal (ie. no cheese/no mayo etc) and because we wanted to make more than one change (and couldn't get the attention of anyone in this time to ask) then we had to order something else. Everything else about it was super easy to use, and the EOHO voucher was easily applied. The food was mixed, my burger was great, my partner wasn't impressed at all with his fish and chips (|I didn't try any but the fish was teeny tiny, especially compared to the huuuuuge size of my burger). Service was good, with their system there isn't a whole lot of contact with the staff bar them bringing orders to the table (which is fine!) but it was quite difficult to get anyone's attention with any questions, etc. Overall, there are so many, much better, experiences within such a small distance that we probably wouldn't choose to come back.
victoriaaaa92 . 2020-08-25
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We stumbled across this gem by chance. On arrival we were greeted by Dav who went through the App system with us to order food and drinks. We were lucky to get a table next to the river and within minutes our drinks were delivered to the table. We then spent longer than we planned just sitting in the sunshine and watching the world go by. Dav and his team were exceptional, we will definitely return.
LittleTink . 2020-08-22
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Great spot by the river kinda hidden away, lots of seating, easy app to use but the wifi is a bit dodgy....when finally ordered drinks were quick.
Sightsee82788 . 2020-08-22
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Discovered this place just as they were closing the restaurant. Despite there being 9 of us, they kept the kitchen open and served the best burgers we’ve ever eaten - and that’s saying something from a burger fiend! Staff were friendly and helpful. A great place for amazing burgers!
Mandy S . 2020-08-20
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Great choice for riverside beverages, lots of drinks on offer and the online purchase system is easy to use and efficient. Great selection of Gins if that’s your tipple of choice!
prueeatsfood . 2020-08-19
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If you can t use a smartphone it was a struggle to get a signal then forget it. It took 40 mins just to get the menu and a very helpfull young lady showing us what to do. Far quicker and safer to just take the order the old way.Will not go back until things change.The waitress was struggling with 6 tables that couldn,t order via the app. For gods sake, just give out paper menus and then burn them.A very poor experience. Pubs and restaurants will die this way.
freddy6678 . 2020-08-18
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We had a super experience here. Clear social distancing, excellent use of online ordering and tasty food too! The atmosphere was lovely, made even better by the torrential rain we could hear whilst tucked up eating our dinner. Would highly recommend and will be returning again when we next visit Stratford.
DoryDoo . 2020-08-17
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Two of us had an evening meal here on Friday 14 August. It was a pleasant evening and the setting, right alongside the river, with the swans and ducks swimming a few feet away, was ideal.The operation was obviously well set up with Covid restrictions in mind, and the tables were placed sufficiently far apart. On arrival we were warmly greeted, and the QR scanning system for ordering was explained. Everything was done on your smartphone, from registering (details for possible 'track & trace'), ordering, paying by card etc. The order was confirmed, and an estimated serving time given.The food, when served, was freshly prepared and very tasty ( burger and fish and chips - both excellent)It was interesting to see that some customers, who wanted to 'short cut' the system and not follow the correct procedure, were told, politely but firmly, that everyone had to follow the system - comforting to see all risks being minimised.Based on our experience we would certainly recommend eating here, but don't forget your smartphone!
Bagabargain . 2020-08-16
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Lovely spot near the river. We were very disappointed to see tables outside not being cleaned between customers!Visiting the toilets we found them to be not very clean, toilet paper on the floor, despite seeing staff stood around the bar area chatting.On the positive side we would like to commend the service of Leah, who appeared to be the one member of staff who did the lions share of the work on Monday evening (10th Aug 2020)
901lyndag . 2020-08-14
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Friendly and helpful, hoummis starter very tasty. Lovely to sit by the river and watch the swans. Food looked great but we only had a snack.
Jet733820 . 2020-08-14
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It was an absolutely boiling day and there were no tables available for walk in, but we were told by Dav, the gentleman that seats you, that we were able to wait until a table became available. He was a really good laugh and we didn’t notice any time gone by before we were due to sit down. We had a lovely meal, with a great view of the River Avon.
Leah H . 2020-08-11
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Ate here with family for a drop in at lunch. Ordered via the QR code but the system didn’t inform the kitchen to make one meal plain, hence food wasn’t plain, waiter did present me with the kitchen ticket for my perusal which I found rather unusual service. Then promptly changed the meal when I suggested we needed a full refund if they couldn’t provide a plain burger. Could have been better, in fact the food was pretty good despite the rather awkward service stand off.
TCCLRO . 2020-08-10
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We came here to sit down and have dinner. We were expecting average pub food but we were shocked! 3 of us ordered burgers, and they were one of the nicest burgers I've ever had! Friendly staff, delicious food and amazing view. Would highly recommend.
M7759PPchrisf . 2020-08-01
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Well organised post lockdown pub with Riverside garden and seats. Teething problems with app orders but staff did it manually. All good.
JP070766 . 2020-07-20
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Visited twice for food and drinks was greeted and taken to our tables on both occasions it was very busy but still our drinks were delivered via online ordering very quickly
R1673VKleem . 2020-07-19
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It was terrible. The wine was warm, the juice had no ice or straw. We ordered starters and mains. It all came out together. They then had forgotten the kids meal so had to wait longer for that. The food was very poor.There are much better options in Stratford-upon-Avon.
OnAir563706 . 2020-07-19
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Sat down to be told that it is only possible to order drinks via the website.We eventually found the website on our phones but we were left at a loss as how on earth we were to register our table, order drinks or pay for them. I couldn't see any drinks menu on the website.We left without ever having a drink.We have no problem using the Wetherspoons app.I've just been on the website again to see if I missed something.I've just signed up, but I still don't see where I order drinks or food and I'll now be receiving spam emails.
Cameron R . 2020-07-17
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We visited Cox's Yard in Stratford upon Avon to have food and drinks. Taking into account the present Covid-19 epidemic that we are in, cleanliness should be at the top of their list. I am already nervous about going back to public bars and to top it, the staff delivered drinks to our table and to our horror we received a pint with lipstick marks on the glass. Totally unforgivable in the current climate and so close to pubs re-opening.
George4264 . 2020-07-13
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Always expect good service at the Coxs Yard, they go above and beyond but on this occasion the Manager even got down and dirty when he lay on the floor to fish my sunglasses out of the river with his homemade fishing rod (a broom and coat hanger)!!! Now that’s service !! A fantastic modern river side pub with a great menu!
PigDog84 . 2020-07-12
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Great place, right by the river, great food with a great welcome from all the staff and Stu (Manager). We spent every afternoon having a few beers and food at a great location . Well done all
peterlP4208CZ . 2020-07-10
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After just arriving in Stratford for a few days we came across Coxs Yard whilst walking by the river and decided to eat there by the river. Friendly welcome and was advised to pick a table, download their app, login and order. Getting online was a bit tricky as WiFi kept dropping out but once online we ordered easily and food arrived very quickly. They were very busy but great service. Food was tasty, cooked perfectly. Friendly service and they seemed to cope well with dealing with social distancing at tables whilst offering a good pub atmosphere. Very impressed and worth another visit!
Gscholland . 2020-07-07
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