Based on 413 opinions finded in 2 websites
Based on 413 opinions finded in 2 websites
Opinions
Amazing fish n chips the fish will come again
Kelly Simkins . 2024-08-25
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Ordered chips small and regular sizes but the portions were tiny. Terrible value for money. Whole family still hungry afterwards. Won’t be returning.
Lisa Upton . 2024-08-18
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Worst place I’ve been in a while for overall everything. The customer service from the man was terrible, rude and disgusting. The food was cold, and found hairs in it after waiting nearly 30 minutes. Will not be returning, would not recommend. Worst place ever. Poor girl working with the man, was lovely and felt sorry for her, as the man ruined the whole experience.
Maddy F . 2024-08-17
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Really good quality fish and chips. Lovely crisp batter. Generous portions. Friendly and quick service. Highly recommend. We will be back.
Tim Wallach . 2024-08-16
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Had fish and chips yesterday evening, there was a bit of a queue however this was as they were cooking the fish to order which meant it tasted great. I would definitely go again next time i'm in Keswick. It's also opposite the Wetherspoons.
Liam Dwyer . 2024-08-02
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Won't be rushing back here and only went for quickness. No wonder the 2 others are queued out while this one was practically empty. The girl who took my order (dark hair) was lovely.. however the older man who didn't make me feel so welcome and informed me my chips had been sitting going cold had failed to tell me they were actually ready.. I cant just go up to the counter and take someone else's order and I don't have a crystal ball OR x-ray vision that sees inside closed food containers‼️ Ram it I won't be back no matter how much of a hurry I'm in next time ⛔️ Portion size was pathetic anyway.
Rachelle H . 2024-07-07
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Popped in last Sunday evening for take out fish and chips while we were staying near Keswick. Good sized portions and really tasty.
Bev C . 2024-07-07
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Food was nice enough, but customer service was poor
Tim Hebblethwaite . 2024-06-29
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I just got a large fish, chips, and mushy peas from here. I'm sitting down by the river and eating them. The fish is gorgeous, and so are the chips and mushy peas. It's dog friendly, too. I will definitely be going again.
Jo 90 . 2024-06-23
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Friendly funny staff. Great service and good prices.
Ruth Doyle . 2024-05-29
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Overcharged me on the tiniest portion of chips. Make sure to specify the sizes of the portions you want or they'll pick the most expensive one. Not in a student budget!
Cait E . 2024-05-26
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Haddock, chips with curry sauce. Absolute top notch and strongly recommended by this Yorkshire man.
Scope Office . 2024-05-09
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Unfortunately our experience was not good . Gentleman serving us appeared uninterested. Fish was OK chips tasted as though they had been recooked and full of bad bits. The couple before us only received one piece of fish although two were ordered. Very disappointed.
JANE RUTLEY . 2024-04-29
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Fish, chips and mushy peas x2 with a tea and a coffee, all of it was delicious, the place was spotlessly clean, will definitely call again. Graham and Janine
Graham Heyes . 2024-04-07
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Lovely friendly service from all staff. Fish and chips were beautiful. Would definitely go again. We're from a seaside town where fish & chips are good and these were just as good. 😊
Diane Smith . 2024-03-31
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Fish and chips were excellent, not greasy like some places. Prices were good. Staff were pleasant and food was prepared quickly.
Samuel Hotchkiss . 2024-03-29
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AVOID AT ALL COSTS!!!!!!!! Went to this establishment quite recently and the service and food was horrible and I believe this was the cause for sickness in the following days.
Niall M . 2024-02-21
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DO NOT WASTE YOUR MONEY . FOOD was awful chips where not cooked what chips there where . Cheesie chips was like spot the cheese . The counter assistant was clueless . Only got 1 star as you can't give none
juliemK308XM . 2023-11-20
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Great chippy fish and chips peas,curry & gravy are lovely never been disappointed been going for years now always sport on
Christopher P . 2023-11-05
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Excellent quality every time and worth a small wait for freshly cooked food. Portion size good value compared to other places in the area. Best Fish & Chips I have had!
Paul M . 2023-10-01
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Fish is very nice, but the chips are on the overdone side .
Mark . 2023-09-27
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Friendly assistant,portion sizes good and freshly made
Judith Dunne . 2023-09-08
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I went in yesterday and bought two fish & chips and two satchets of sauce price advertised for fish & chips was £5.95 and the sauce was 35p a satchet when charged I thought the guy said £12.60 paid by card and they've charged me £18.60 the fish was disgusting batter was soggy and the chips were not any better wasnt worth £12 never mind £18
mrstrip@dvisor . 2023-09-03
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Came here at Easter and week following August Bank Holiday. Was a bit of a wait at Easter but no such issues most recent visit. Both visits the fish has been great. Proper white meaty fish both times. Curry sauce decent too. Would definitely recommend.
Sven Kristiansen . 2023-08-31
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Very slow and wasn't a busy period
DAVID ROBINSON . 2023-08-28
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Always a good sign if there’s a queue right? Wrong! After waiting in line to order, we then patiently waited for our 2 x fish and chips, both with curry sauce. Eventually our fish and chips were portioned up. The fish had literally just come out of the fryer and straight onto the chips. Then the staff decided they’d run out of curry sauce. Our fish and chips stayed portioned up, in a bag on the counter for approximately 10 minutes whilst they made another batch of curry sauce. 45 minutes from entering the chip shop, we walked out with our food (I wanted to complaint and request fresh food, but my husband didn’t want to wait any longer than we already had). The chips were anaemic. The fish disgusting, the batter thick and under cooked and the grease had smothered the chips. It was all cold, and the curry sauce was like water. Definitely won’t be returning!
Tictoc1979 . 2023-08-19
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Lovely fish and chips. Crispy fish batter even underneath. Highly recommended
Janet Davies . 2023-08-16
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Lovely fish chips and mushy peas x 2 😊.
Sharon Slater . 2023-08-15
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Very tasty, fresh-cooked fish and chips with big ketchup packets. Friendly staff and fun atmosphere. Sat at one of the cafe tables with my son after a day's walking.
David Evens . 2023-08-10
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Nice chips good quality fish, unfortunately it needed more time for the batter to drain.Enjoyed meal
Barry Kitching . 2023-07-13
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Lakes Fish and Chips – possibly the best chips I have tasted – and my mum's fish and chips were a success too. See you next time.
797SusanB . 2023-07-02
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Chips barely warm, you need to be very hungry to eat here
dave styles . 2023-07-01
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Nice fish and chips with a reasonable portion. Don't recommend going at the busy times.
Martin Adam . 2023-06-22
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Worst fish and chips we have ever had.
Brian Brogan . 2023-06-05
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Great f and c, good value, good portion size and very tasty
Kate Horne . 2023-06-03
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One of the best fish and chips we ever had!
Kamil Szyszkowski . 2023-06-02
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Meager portion of chips. Super slow service.
Dave Jacob . 2023-05-30
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Tiniest portion I've ever experienced from any chip shop ever. Ordered 3× chip butties and the chips didn't even cover the bun on any of them. They tasted OK, but there simply wasn't enough. There were long queues at the chippy in the centre, but presumably because people know you get a proper portion there. We won't be coming back to this one.
Alice Hutchinson . 2023-05-29
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Absolutely lovely food, great service from the staff and they stayed open after closing time to feed everyone in the queue! Brilliant
Robbie Rowland . 2023-05-28
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Rude staff and overpriced food wouldn't recommend, go to the old keswickian instead.
Dee Lee . 2023-05-28
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Other restaurants were packed so I really had no other choice but to order a takeout from The Lakes. Asked for fish&chips; fish was bland, had absolutely no flavor at all, and the chips were soggy. The lady at the counter asked if I wanted salt and vinegar for my f&c, to which I said yes, but I tasted nothing out of it. The beef burger was the worst I have ever had, asked for ketchup but it wasn’t in it as well. Awful experience. Waited for a long time only to get microwaved beef. Do not eat here.
Nora Zhang . 2023-05-27
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calledin to the lakes fish and chip shop for a take away very good service not long to wait excellent food well cooked and a sensable price well done
john c . 2023-05-15
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Every single chip was brown and bruised, portion size was enough to feed a small child and a there must be a salt & vinegar shortage in this part of the world as a teeny, tiny, weeny, smidge of salt & the smallest drip of vinegar was sprinkled on top of the 10 chips that were on offer. Absolute pants to be honest. I contemplated not eating the thing at all but then I remembered that I'm greedy & was starving, so down the hatch it went. It was still pants though. 3/10.
ffgyn 789 . 2023-04-29
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The gentleman that served me was friendly and pleasant but sadly the fish and chips were not pleasant. They were cooked fresh and to order but tasted of nothing except the oil they were cooked in. I couldn't finish them and am now in need of another fish and chip shop in Keswick so any recommendations greatly appreciated!
Mike Cartwright . 2023-04-09
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The fish and chips were nice and fresh!
Peace J . 2023-03-17
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Awful don't bother. I asked for s steak pie ..not pukka here cheap and nasty and it was microwaved. Chips soggen in grease. Avoid
Samantha Mills . 2023-03-05
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Always had decent food and service from here, can't complain
Wigan Fan . 2023-01-28
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Chips felt and tasted like they’d been cooked a while ago, not great unfortunately.
Michael Cowap . 2022-12-17
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Bought our tea from here. Fish and chips for 3 and a carton of mushy peas, all for less than £28. Not bad going for this day and age! The fish was a good size and the batter wasn't too thick. Freshly made and not greasy at all. Definitely be back when we're in the area again. Thank you.
Lesley Whittle . 2022-12-15
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Good food reasonably priced and you can sit in
John Holden . 2022-11-01
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Called recently, on two occasions, and was not pleased with the chips on both occasions. Fish (cod) was ok, but the chips , tasted as if they had been cooked a while before I purchased them, very hard, and tasteless. never again, I am afraid.
Nigel D . 2022-09-15
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Fish was cooked fresh but flavorless and bland. Hot chips but again no flavor. Service was terrible, several people ordered and served fish and chips after we ordered. I asked for for HP and Ketchup when ordering. Instead of charging me with the meal they charged me a second time. Very unfriendly staff. Dine in but no public toilet available to wash up. Wouldn’t come back.
Ric Camp . 2022-09-03
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Bit overpriced at £8 for fish and chips, would've expected 2 pieces of fish for that price, which is what I pay locally. Nothing wrong with the quality
Andy Mitchell . 2022-09-02
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Been this chippy a few times usually OK but this time chips were awful, under cooked, greasy and poor flavour. As a family we threw most of the chips in the bin...May be an off day or new staff either way won't go back.
Andy Ross . 2022-09-01
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Enjoyed it. Can sit in and eat too. Closes around 9pm so be early!
Lewis Mc . 2022-08-31
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Well, this was definitely the worst chip shop Ive ever visited. Three trays of chips a sausage and small carton of curry was approx £13.00 and to be honest, the sausage was eaten as was the curry, the rest was binned. Chips tasted as if they had been left on the warming shelf for hours.Certainly would not recommend this one even if you were starving, wait for a Red Cross Food parcel!
Bob T . 2022-08-18
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Great fish and chips with beautiful, crispy batter. The team were working their socks off and they worked brilliantly together. Thank you for a lovely fish supper!
Tony Edgcumbe . 2022-08-15
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Title says it all. Appalling service, overpriced, average fish. Why can't they have at least a few fish cooking or even ready to serve at peak time? Avoid and join the queue at the kingfisher.
Ed B . 2022-08-06
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Fantastic fish and chips, lovely mushy peas and curry sauce. The batter on the fish was really crispy and the fish tasted lovely .
Alex Baggs . 2022-08-06
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Great chippy. Speedy service and good quality food! Will be back!
Mat Moore . 2022-08-02
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Just had fish & chips , they were awful, hardly any chips , some were black on the ends & hard , fish was small , definitely not worth £16 for 2 portions of fish & chips
Tina M . 2022-07-29
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One of the worst lots of fish and chips we've ever tasted - they were that bad, my husband even left some, which is unheard of! The chips were very hard as if they'd been over cooked/reheated. The fish was fairly tasteless (apart from the excess of salt from their over zealous seasoning). Should have just gone over the road to Wetherspoon's - it might not be haute cuisine but it's cheaper and better than this meal was!
Liz Lawson . 2022-07-20
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One of the worst lots of fish and chips we've ever tasted - they were that bad, my husband even left some, which is unheard of! The chips were very hard as if they'd been over cooked/reheated. The fish was fairly tasteless (apart from the excess of salt from their over zealous seasoning). Should have just gone over the road to Wetherspoon's - it might not be haute cuisine but it's cheaper and better than this meal was!
J1793DGlizl . 2022-07-20
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Awful awful awful. Chips were grey and tasted all wrong - like they were going to make us ill. I’ve never had such poor chips and I’ve been around a while! Fish and sausage weren’t much better. We put 90% of it in the bin. I can only think they’re using a strange oil because of shortages or the food hadn’t been stored properly because let’s face it it’s not a difficult dish!
Simonocle . 2022-07-13
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Save your money, paid £9.40 for a go on Gandhi's flip flop...
Michael Roger . 2022-07-11
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£6.30 I paid for which looked like a child’s portion!! And my friends got the same! Shocked to say the least!!! :(
jimoQ7187ZY . 2022-06-24
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Good fish and chips. Slightly terse service. Wouldn't have killed them to be slightly more friendly.
Joe Francis . 2022-06-04
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Best fish and chip shop in keswick! This fish shop serves their food hot and fresh. The chips are cooked per customer meaning that you get fresh chips with every order, the fish is also cooked to order. This is the fish and chip shop you have to go to when in keswick. Dine in or out, hot and cold drinks, freshly cooked food and great service.
Chris Baxter . 2022-05-25
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Fish chips fish little under cooked some chips bit tough could do bit longer cooking staff pleasant enough
Kay Evans . 2022-05-16
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Had a really nice portion of chips with a sausage and curry sauce. I recommend if you're looking for a good chip shop.
Shane McAllister . 2022-05-10
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Lovely service, they were the only fish and ships place open, so had to wait in a queue but it was worth it. We had a huge order for 19 people but they were able to accommodate without any troubles or delays.
Mostafa Ah . 2022-04-12
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Lovely chippy with nice food ,the down side is the wait as they seem not to have food ready to go ,might of just been that night 🤔 , food was nice and service good even though slow
Rob Logan . 2022-03-28
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We haven’t been able to try the food from here, or any other Fish and Chip Shop in Keswick as they were all closed. This one states that it is open until 9pm on here, but it was closed at 8.20pm (Tuesday night). Not used to Fish and Chip Shops closing at such an early time, as where we come from they are open until at least 10pm if not later. Anyway you missed a sale and I doubt we were the only ones. Went home for a bacon sandwich.
DeVereEd . 2022-03-15
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Probably the rudest staff I've ever encountered ever! Anything you want they don't do. Also they wouldn't stop staring at me. Only reason I know this as inwas looking out the window and both female members of staff wouldnt stop staring . felt very uncomfortable in there. Asked for a few items they didn't do it they also put the wrong sauce on wrong salad over charged me. Deffinelty won't be going back if I could write worse things believe me I would. Go to the weatherspoons across the road.
Pitbike Adventures . 2022-02-26
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it was nice when the greek couple owned it but now i dont go last timem i went we got really ill
lowkeyer Gaming . 2021-12-01
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Actually couldn't fault it. Complete result. Hoards up the road queing. The lakes was empty good portions nice batter and curry sauce was spot on!!!
Rich Mountain man . 2021-10-25
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Great place and the fish and chips were absolutely spot on.
Jason Lewis . 2021-10-22
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Friendly experience Good smoked sausage and chips Would recommend
Garry Mcphee . 2021-10-20
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One of the best Fish and chips i ever had!
Batel Rozen . 2021-10-09
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Beautiful fresh fish, good size portions, accommodating polite staff
Joanne Hoggarth . 2021-10-09
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Woman behind counter doesn’t know customer service
Toby Williams . 2021-10-01
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Went there on the 25th of September, no que and prices were good. The person serving behind the counter was a bit miserable but not too bad, sadly you cant eat in but I guess thats due to covid. All together its a decent chippy and I would go there again.
BusesOfTheNW . 2021-09-30
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Waited ages for fresh chips but they were lovely. Good amount of chips and they were very fresh. I really enjoyed the sausage and it had tons of flavour and was of high quality, especially for £4 as for chips + Sausage. Only complaint is that staff seemed like they didn't want to be there.
Daniel Watson . 2021-09-25
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Top chip shop always fresh never soggy and very tasty I'd defo say best in keswick well done to the chef very happy with my order again tonight will be back again and again
martin rowlandson . 2021-09-24
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Decent enough fish and chips, friendly staff but very pricey.
Dez . 2021-09-17
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Great fish and chips in the centre keswick
Barbara Cooksey . 2021-09-04
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The sausage and chips were OK. They give decent sized portions. They charge for paper carry bags, if you have a distance to travel this will not be sufficient as the bag falls apart very easily
LittleVixen9 . 2021-08-24
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Was along wait to get food due to very big queue. But the whole of Keswick was the same queue for all the food shops an pubs. Got fish chips & peas was lovely. The quality of the food was top notch for being very busy.
Mike Hitchen . 2021-08-20
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Ordered food but when we opened it is was the wrong order
Jo Salmon . 2021-08-19
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It's awful chips with sand in it, horrible
sandeep singh . 2021-08-12
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Really overpriced, low quality food. Fish £5, small and greasy, chips £2.50, undercooked, hard with no taste. Customer service below expectations. NOT recommended.
Craig Mc . 2021-08-08
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Too expensive £2.50 for chips what a joke and rude staff I'd avoid much better value and service at the other two chippys in Keswick and 20p for a carrier bag
Debi Powlesland . 2021-08-04
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My mam who is 75 years old went for a take away fish & chips on Saturday afternoon. She was left very upset & confused having been shouted at. Apparently, she touched or leaned on something she shouldn't!!!! Show some bloody respect or get a...
angelacJ5969HS . 2021-08-02
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What a sour faced woman serving, on the up side the fish and chips weren't bad.
Steve Walker . 2021-07-29
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Try the southern fried chicken and chips with chicken gravy, bloody lovely!
jack Heels . 2021-07-27
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We called in recently for a takeaway meal. We wanted 2 regular and 2 mini fish & chips. However there was only one size available with fish at £5.00 and chips at £2.50; the portions being somewhere between the two normal sizes so we thought it was a little expensive but the food quality was very good. Proper Covid restrictions were in place. However, the big problem was a very poor customer service attitude from the woman that served us, not polite in the least, borderline offensive and I really don't think I had done anything to upset her. Anyway, that is my personal opinion.
Richard Webb . 2021-07-19
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Pretty good fish and chips. Big queues support its popularity, (or maybe it's due to its monopoly) Good sized portions.
Onyatod . 2021-07-18
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My favourite place in the UK to visit...the Lakes..Mountains..and people..15yrs now visiting at least 2/3times a year...see you again soon !!!
Richard Oxley . 2021-07-18
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The service we received was very Hostile. the lady who served us has the most terrible attitude when talking to the customer whats happens to the customer is always right. The lady wanted to charge us extra to wrap our food she said she never...
jonaA5326ER . 2021-07-02
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The worst customer service in the UK. What happened to think people can be sooo rude and obnixious?. Short heavy woman when asked if she would put fish separate to chips, proceeded to tell me I need to pay for her extra time for her packing. When challenged she became more rude, I would have walked out had I not put the chef to the trouble of cooking the fish. Never in my entire life have I been met with such poor service and bad manners. I am sure my criticism will be challenged as the assistant is happy for an argument and will totally deny or refute my claims. Please study previous unhappy reviews about this business, there seems to be a pattern maybe when this older assistant is on duty......
Veronica Jones . 2021-06-30
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446 Opinions
Stopped for coffee break this morning. Not too many places open at this time of year especially early morning (9.30).location and atmosphere is nice and staff were pleasant. Unfortunately scones were not fresh -baked yesterday I would think. Coffee wasn’t that hot either cold long before I’d finished my scone. Lots of jam served but butter very hard and difficult to spread. No cream. Price was fine if food had been better
803 Opinions
good food for the price sadly the starters where slightly over cooked but mains where good nice hunters chicken and my burger spot on sadly had to leave the chips as i personally dont like frozen chips place was nice clean and warm all the staff very friendly will go again if ever in the area
51 Opinions
My husband, myself and our 13 year old son visited The Brasserie two days ago on a Saturday evening. We were able to walk from our cottage accomadation to the Brasserie. On arrival to the venue we were very impressed by the beautiful driveway leading down to the Brasserie. The whole establishment is obviously very well kept with beautiful spring flowers and plants and lovely lighting down the drive. On entering the Brasserie however, we were suprised that the decor didnt appear to match the rest of the hotel. We were approached by a friendly waiter on arrival who took our drinks and food order promptly. He checked we were all ok during the first half of our meal and we felt his interactions with us were appropriate, not too overpowering or disinterested. My husband ordered the mushroom stroganoff. He felt it was quite ordinary and bland. I ordered the brushetta and a side portion of fries. I felt the brushetta was overpriced but the fries were beautiful. My son ordered the pizza which he said was really tasty! During the meal.another member of staff( female) arrived and we have to say it was quite an experience! We had ordered a second round of drinks. I had ordere a lakes gin and a small bottle of fever tree ginger ale to mix it with. I was allowing my son to taste the ginger ale from the bottle. The waitress appeared out of nowhere and snatched the bottle from his hand with a resounding"no!" It shocked us all! We reassured her that this was not an alcoholuc drink. She then commented in quite a rude manner when my husband wiped his nose gently on a napkin and also told us later on during the meal that she was used to working in the " posh restaurant". During our meal she stood over us on several.occasions which we felt was inappropriate and a bit unnerving! We felt she would benefit from some more training from more experienced members of staff. We did realise she was young and and was probably trying to.please (.a little too much). We were very patient with her but felt there may be future guests who may not be quite so tolerant! A little later during the evening my husband and our son went to use the toilet closest to the Brasserie. They came back and both told me there was smashed glass on the floor and a dirty nappy. My husband reported this to a member of staff from the spa team. On leaving the Brasserie we walked through to the hotel reception as we were all so concerned about the state of the toilet and wanted to ensure it had been sorted and the message had got trough. The lady on hotel reception didnt appear to know anything about this but we did see her promptly speaking to another hotel member of staff after our conversation. The only other disappointing part to.our meal was the cheeseboard. It sounded fantastic on the Brasserie menu but when it arrived we were informed that some of the cheeses were not available. The waiter did however add a few extra for us but we felt this could have been mentioned before we went ahead with the order. Sadly it was a disappointing experience as it could be a fabulous setting within the grounds of an obviously gorgeous hotel.