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3.5

Based on 1.680 opinions finded in 3 websites

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Nº 354 in 434 in Allerdale

Nº 109 of 122 British in Allerdale

CUSTOMERS TALK ABOUT DISHES WITH..roastoldsteakmeatroastedchillisoupcookedchickensaladpiebaguettecoffeefishvegetablespizzasausage

comment_iconOpinions

Decent pub grub Traditional Pie and mash

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Shyam Kerai . 2024-10-29

MORE AT Google

What on earth happened ??! My visit to Keswick in an age and amidst the maddening crowds, I spotted the Robinsons sign and like a magnet I was straight in for my first beer of the hols! Robinsons pubs are wonderful….but here, no cask :( Hugely over tapped with draught Madri (which is pretend Spanish beer, it’s Carling with a bit of extra hop oil) and also draught Carling. Thankfully there was draught Guinness which was poured well. Bar staff were great, the beer offering was terrible. I’m thinking/hoping it might have just been a delivery issue and we called on the wrong day…but half term, town was packed? Don’t let my review stop you from visiting this lovely pub - Im convinced it was merely a timing/delivery issue rather than the everyday standard offering!

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AJ C . 2024-10-28

MORE AT Google

Adequate food even for pub food. We ordered lasagne which wasn't too bad but the Cumberland sausage was not great. It was quite bland with a rubbery texture. Half of it was eaten as we were hungry. When the young bar tender asked if all was OK, we simply replied,"It was alright". He then repeated, "it was alright, you've eaten half of it"'as he then walked away. He was quite rude and we felt our opinion didn't really matter. Perhaps a bit of training with hospitality skills would be beneficial. We left disappointed.

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Gina Gannon . 2024-10-27

MORE AT Google

Dog-friendly and nice little pub. Decent food and reasonable beer.

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martin fantozzi . 2024-10-23

MORE AT Google

Nice cosy pub in keswick good atmosphere.

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Peter Evans . 2024-10-22

MORE AT Google

SUPER dog friendly! Great food too.

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Jason at Fanthorpe Cleaning and Hand Dug History . 2024-10-12

MORE AT Google

Restaurant in Keswick with a nice atmosphere, a wide variety of craft beers to choose from, and delicious food. The restaurant in Keswick has a great atmosphere, offers a variety of craft beers, and serves delicious food. #TravellingAsACouple

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Bell Belle . 2024-09-25

MORE AT Google

Been for lunch today. Excellent service from a very funny barman, who made an excellent cup of tea.

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Gillian Humble . 2024-09-23

MORE AT Google

Lovely place to eat, very friendly staff and lovely food.

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Macey Langstaff . 2024-09-20

MORE AT Google

Very busy day in Keswick as beautiful weather & the market was on. We stopped here when a table suddenly became available after looking around for some time to find somewhere to sit and eat. I had lasagne with chips and my husband had curry with rice. Both meals turned up so quickly! The lasagne was very hot which was nice but it was overcooked with very soggy pasta and it was quite a small portion. The garlic bread had hardly been toasted at all. The chips were ok. The curry had some nice chunks of chicken in it & a fair portion of rice. The prices seemed fair in today's climate. I don't think I'd eat there again but it's a nice pub for a drink in Keswick. Good atmosphere.

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Julie Healy . 2024-09-19

MORE AT Google

Had better food in a Wetherspoons overpriced especially chicken burger come with two goujons on it no sauce and portion sizes were very small steak pie should have went to Greggs for a steak bake instead

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Wayne Clowes . 2024-09-16

MORE AT Google

What a shame there isn’t a live trip advisor feed outside the door. This is a dive. Ridiculously over priced tourist trap. Insanely expensive for the very low quality fare.

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Highnalwd . 2024-09-11

MORE AT TripAdvisor

Called for lunch while visiting Keswick. Lovely meal, quick service. Would definitely revisit. Friendly staff.

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Janet Martlew . 2024-09-11

MORE AT Google

Loved the sausage and mash and a delicious pint of Cumbria. The portion was decent. The service was on point. The ambience was relaxed

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Pao . 2024-09-10

MORE AT TripAdvisor

Keswick was busy but this pub had space so decided to give it a try. It’s a traditional pub with friendly staff and a good selection of drinks. We looked at the menu and all commented on it having a variety of options. We ordered a lasagne and three baguettes. Unfortunately, not a great deal was homemade (although we do acknowledge the menu didn’t state it would be) which is a shame for a cosy pub like this. The lasagne was tasty but the baguettes, despite being huge, were underwhelming and all came with frozen chips. The tuna mayo was fine but pricey. Fish fingers were 3 cheap frozen fingers which barely filled the baguette. All ate as was hungry but definitely not worth the price - sorry!

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Becca S . 2024-09-09

MORE AT TripAdvisor

Great choice of beers food is good and honest pub food and reasonably priced

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Robert Batty . 2024-09-05

MORE AT Google

Good selection of food however not home made. No tab at the bar do need to pay gor drinks and food separate. All other places were full apart from this one . Ok but not great

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ian butler . 2024-09-03

MORE AT Google

Trying to find somewhere to eat in Keswick proved difficult but walked into this one without issue. Looking at the menu it had good coverage to suit all requirements. The bar would not open a tab so paid separately gor drinks and food. The food was obviously not home made. Understand why it was easy to get in

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ian b . 2024-08-31

MORE AT TripAdvisor

Very disappointed with the quality of our food today. When ordering the barman continued to empty the dishwasher, barely gaining eye contact as he took our order. We ordered 4 meals, all apparently served with fresh vegetables. All meals arrived with luke warm frozen vegetables and meat options, Cumberland sausage and steak and ale pie were all of a very low quality food. A massive disappointment!

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Louise M . 2024-08-31

MORE AT TripAdvisor

Staff were very helpful and friendly but the food wasn’t the best. Say it was prob on a par with wetherspoons if you like that standard. Decent array of beers.

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gary crosby . 2024-08-21

MORE AT Google

To start the staff were so friendly and very nice people! The food we were told would be a 30 mins wait which we were fine with, starters came 30 mins later. After we had to ask the staff, the mains then came well over an hour after the starters, the burger had no flavour, the bun was hard, the chips were obviously frozen and the garlic bread was not cooked properly. Oh and I found a hair in my coleslaw which also didn’t taste very nice! Could never recommend this place for food, only if you’re having drinks as the staff are lovely.

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courtney ppummer . 2024-08-08

MORE AT Google

The service was shocking. They were very rude and disrespectful. The food was rock solid and awful. I would never ever recommend anyone to go there.

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Jessica Irving . 2024-08-06

MORE AT Google

Very welcoming people and a good atmosphere! The food is not incredible but does the job 👍🏻

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Ray cchev . 2024-08-06

MORE AT Google

Very nice, well kept pint of Robinsons Smooth

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Maggie Bond . 2024-07-29

MORE AT Google

I havent given any stars as we didnt eat here.bar service was very good as was the atmosphere..as good as the sign outside!made me giggle.😄.

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Jenny Watson . 2024-07-28

MORE AT Google

Great pub, good range of beers and spirits. Often a little quieter than other pubs in the area. Drinks seem to be a little more expensive (compared with next door), but if you want a quieter pub for chatting this may be a good option.

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John S . 2024-07-14

MORE AT TripAdvisor

What can I say... the food didn't rock my world if I have to be honest. We knew there will be a typical pub food but I hoped it'll be better. As a vegetarian I ordered halloumi burger, just to be safe, because I thought you can't do it wrong. I tried to take a good photo but no matter what angle I tried it wasn't impressive. I had one slice of tomato, some lettuce and four slices of halloumi. The cheese doesn't look amazing but it tasted OK. The bap wasn't from the top shelf but all together it tasted ok. Addition of caramelised onions or some sauces would be better, maybe mushrooms, something which would make it more exciting. Chips were good too. My husband's steak and ale pie was good.

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Anna Smithers . 2024-07-13

MORE AT Google

Friendly atmosphere, lovely traditional food. We saw the specials board too late so I recommend you check that out too. Great service.

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JAG . 2024-07-11

MORE AT Google

Don’t often leave reviews but feel I have to here Genuinely the worst burger I’ve ever had in my life, bun was off and hard, burger poor quality and probably frozen, no salad. Not difficult at all to make a nice burger - I’d be ashamed sending that out to people; and for £17 😩

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Jamie Nicholson . 2024-07-07

MORE AT Google

This dog friendly pubs decor is lovely modern and chic. The food however is low budget at a high price. We ordered their fish finger baguette with tartare sauce at a cost of £11.50 what arrived were 3 budget fish fingers on a dry baguette with two little plastic sachets of tartare sauce a handful of undressed lettuce leaves and half a tomato and a couple of pieces of cucumber and a handful of oven chips. What’s wrong with that I hear you ask. No butter on bread , tartare sauce void of gherkins just very poor value for money . My advice just have a drink and stay away from fish finger baguettes

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Tricia P . 2024-07-04

MORE AT TripAdvisor

Nice pint of Guinness. Didn’t eat but the burgers looked really nice.

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Mersey Blues . 2024-06-21

MORE AT Google

Lovely English pub with yummy food to enjoying after doing the Therkeld to Keswick walk

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Mark Robinson . 2024-06-17

MORE AT Google

Staff were friendly service prompt food was good what more can i say. Place was clean and welcoming.

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Richard Webster . 2024-06-04

MORE AT Google

Charged 14.60 for Guinness and double Gin and tonic ...Next round same drinks charged 16.95....when asked why was given some weird reason..."doubled up "....at least Dick Turpin wore a mask ...keep an eye on what you get charged...won't be going there again.

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TJ . 2024-05-31

MORE AT TripAdvisor

Was a wet day in Keswick and was in early so wasn't busy. Food was lovely as were staff would definitely come back x

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Kirsty Downham . 2024-05-25

MORE AT Google

Great pub, beers are well kept and service is always friendly. Classic pub food done well and at reasonable prices.

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Joe Hooper . 2024-05-23

MORE AT Google

Lady who served us was lovely , makes us want to come again , food was beautiful.

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Yvonne . 2024-05-21

MORE AT Google

Was going to give 1 star, but upped it to two as the service was excellent. However the food was quite frankly...insulting. I ordered a cheeseburger which came with a side of chips and coleslaw and paid just shy of £17. The chips were obviously from a bag of frozen chips and the serving was tiny, the coleslaw was clearly store bought and the cheeseburger itself, the burger patty was cheap and wouldn't be surprised if it came frozen, wilted lettuce and a tiny slice of tomato. For £17 I would expect fresh cut chips, homemade slaw, fresh ground beef patty and plenty of fresh crisp salad on the burger. Oxford should put a photo of this meal in the dictionary next to the meaning of depressing.

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A Bag Of Cats . 2024-05-14

MORE AT Google

Such a disappointment! We visited here 2 years ago and had such a lovely meal… 2 years on we looked forward to stopping in again after our afternoon in Keswick. Today we came in after 5pm for food, only a couple of other people at the bar. We where made to feel like we where a annoyance to the man behind the bar, when ordering! We ordered burgers which arrived in bread buns that I would say equals the quality from a burger van. Another man came and cleared tables nearby and never once stopped to ask if everything was ok. When leaving we walked past the pub next door which was full, which tells you everything you need to know… Such a shame.

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eleanorw231 . 2024-05-08

MORE AT TripAdvisor

The food is pretty good! It is a good option.

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Adrian-Florin Stan . 2024-05-04

MORE AT Google

We visit Keswick a couple of times a year and there are some great options for food, but this pub really disappointed. We paid £15 for steak and ale pie, mash and veg, for that price you’d normally expect properly prepared fresh food but we were served with instant mash, frozen vegetables and a pie we could have bought from Asda. The decor is nice and the lady serving was lovely but you can get far better food in Keswick for the same price.

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Wanderbug Becki Shipley . 2024-05-02

MORE AT Google

Waiter (man on bar) started clearing my boyfriends plate as he had finished first and cutterly baskets when I was still eating my meal so rude. Food was average could be better 4th April visited

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Laura S . 2024-04-30

MORE AT Google

Great little pub but very busy at times. We couldn't get a table to eat. Only drinks. The food was very appetizing by the looks of it.

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Vincent Dwyer . 2024-04-25

MORE AT Google

shocking service by a Michael Smith dart player look a like we were going to get food but only saw him for 1 minute out of 25 while I was their. more interested in talking and smoking outside

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Pam Jones . 2024-04-23

MORE AT Google

Brilliant visit here on Wednesday evening this last week. Great meal and atmosphere.

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Tom . 2024-04-14

MORE AT Google

Dropped in for a bite to eat after a trip out on Derwent Water. Living in Grasmere we regularly visit Keswick and have visited a few times only for drinks but never food. That said, we decided to have a meal and we're lucky to find a table. The staff were very friendly and welcoming and made my toddler feel welcome and excited for his chicken nuggets and chips. The tables were very sticky and I was grateful I had long sleeves I could pull down. My wife had the tomato and basil soup and sadly it was way too salty, which is saying a lot as she can be a salt fiend. I had a cheese burger with chips and slaw and found myself deeply unimpressed. A plain white bun not even toasted, thin disc burger with token cheese and some shredded iceberg lettuce and tomato. The presentation was alright but the dish just lacked a bit more care. The plus side was my boys meal which was a very good portion size and his eyes were bigger than his stomach that we brought some home for him. I'd definitely go back for pint and bowl of chips again, but not much else.

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Darryn James . 2024-04-14

MORE AT Google

Out of the many pubs in Keswick I had not been here. After a wet day's walk we were greeted by the friendly guy behind the bar and felt welcomed in, good choice of beer and drinks. Had a decent menu choice of good hearty meals.

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Colin . 2024-04-11

MORE AT Google

Will not go back. Sub standard food compared to other Keswick options. Other places were very busy but this place was not. We now understand why. Food was poor. Not worth a visit. Avoid.

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derbarr . 2024-04-09

MORE AT TripAdvisor

6 of us went for lunch. Dog friendly, which suited us. Menu was typical pub baked potato, burgers, and baguettes. We all ordered food and it was really below average, if you hadn't paid up front you would have asked for money off. The baked potatoes were brick hard, the burgers were wafer thin, quality of a cheap frozen ones. Completely over priced for the quality of food. No coleslaw or anything with burgers, yet e were asked if we wanted it. You could get 4 Mcdonald burgers for the price of 1 burger here, you felt like you had been mugged! Staff were functional but not welcoming and only one beer on tap. Of all the places to eat, Keswick, don't go here, it's really disappointing.

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Azerjann . 2024-04-09

MORE AT TripAdvisor

Good pub good food good staff. Straight out of car park very convienient.

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Darian Crowther . 2024-04-08

MORE AT Google

Nice first visit here. Just had two pints of perfectly poured Guinness. The service was equally perfect and we were made to feel very welcome by lovely Chris (Geordie guy with winning smile). He never stopped still for a minute. If we hadn't been there for only one night we would definitely have returned for more.

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Peter Clifford . 2024-04-01

MORE AT Google

Great dog friendly pub. Cracking fire, just what we needed on a cold wet winters day. Staff so welcoming

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iblurta . 2024-03-06

MORE AT Google

We found this place for our lunch when we arrived for our weekend stay. And it’s lovely was nice and warm with the log fire on. There was 3 adults and 2 had Cumberland sausage in a baguette with chips and salad was longer than foot long was massive. Other person had lasagne which they said was lovely. The staff are very friendly and great atmosphere. We popped back in for drinks and again greeted nicely. Food and drinks nice and we would go back.

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Ian0971 . 2024-03-06

MORE AT TripAdvisor

Fantastic service from Luke as usual, the only barman that remembers ours drinks months after being in the bar. Always cine back for the friendly service.

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Rachael Vissenga . 2024-02-25

MORE AT Google

Well never lets u down every time I go there is great bar staff friendly and always helpful and Sundays dinner is real homemade mash and beef r amazing but then again it’s all amazing and a great price keep up the great work love it 100%

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Andrew M . 2024-02-19

MORE AT TripAdvisor

We both ordered the roast beef dinner which arrived promptly and was delicious. The barman was very friendly and welcoming - always like to visit when in Keswick

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Fiona M . 2024-02-18

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Expensive pub. Quite an unfriendly barman. Won't be hurrying back.

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Keith Cummings . 2024-01-27

MORE AT Google

Food was just ok, we were disappointed to be honest on this visit, have eaten there previously and were always happy, but this time the food was very average. Cumberland sausage with mash, with Bisto gravy, 3 bean chilli was just ok, just not what we were used to.. still a really nice friendly dog friendly pub which is worth a visit.

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Heather . 2024-01-14

MORE AT Google

Nice cosy bar, good range of drinks and bar food. Lunch menu was expensive so I’d just go for the main menu instead. We all enjoyed our food: burger, chilli con carne, sausage and mash and cheeseburger with a starter of nachos. Only thing missing was guacamole from the nachos.

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SolLakes . 2024-01-06

MORE AT TripAdvisor

Run out of every beer,you really don’t feel very welcome it’s almost like a chore that the customer is here in the first place

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al betty . 2023-12-21

MORE AT Google

Positives - Nice bar area, lovely open fire. Friendly staff. Negatives - Food was disappointing, looked to be low quality freezer type food, chips were not home made.

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Michael G . 2023-12-16

MORE AT TripAdvisor

Very nice pub good choice of food and drink which is good quality and you can take the dog in as well

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David Lloyd . 2023-12-14

MORE AT Google

Visited the pub on Friday 8th December an again on Saturday 9th December. Lovely pub, staff very friendly, ordered some food which was lovely. Derwentwater Ale is worth trying. Was going to visit again on the evening of the 9th to listen to some live music, unfortunately the campsite we were on was evacuated due to flooding. Looking forward to our next visit on our next trip to the Lakes.

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tommo2011 . 2023-12-11

MORE AT TripAdvisor

Only 1 chef on... on a weekend,near Xmas! Waited an hour for a bowl of veg soup and a plate a veg (veggie Sunday lunch). Soup didn't taste great... no gravy offered for veg. Sad really.

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crazydiz2009 . 2023-12-05

MORE AT Google

Great little, very busy Inn . Lovely staff and food

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Jan . 2023-11-27

MORE AT Google

Nice pub with good beer. Bar staff were friendly, atmosphere was good and beer worked a treat. Add to your list of pubs to visit whilst in town.

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Simon . 2023-11-15

MORE AT Google

Nice pub with a pool table in the barn.

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Thomas Turrell . 2023-11-13

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£7 for a medium glass (175ml) of house White… when the bottle online is £3.40 Shocking…. Rip off Keswick at its worst

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stuart mccrone . 2023-11-09

MORE AT Google

Nice draught beer and Carling, pricey but nice.

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Brian Johnson . 2023-11-08

MORE AT Google

Ordered food plus sausages for three dogs. The presentation of the sausages outweighed the rest of the offering. My burger was rare and dripping in blood, which had seeped into the lettuce and bread roll. I asked for it to be changed but was told ‘medium rare burgers were standard’ therefore they refused to replace my meal. My husband’s burger was well cooked btw. We asked for it to be returned to the grill at least and for the roll to be changed - this was done with the caveat’ it might be burned’. Honestly how difficult is it to cook a burger? Really disappointed in the lack of customer care and below standard food.

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Dibdab100 . 2023-11-02

MORE AT TripAdvisor

Angenehmer Pub. Empfehlenswert.

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Iris Funk . 2023-10-29

MORE AT Google

Great atmosphere, especially the live act on Saturday night.

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Jonathan Williams . 2023-10-27

MORE AT Google

We were walking around Keswick and needed something to eat. There were nine of us and we hadn’t booked anywhere. Went into the Lake Road Inn and were told the kitchen had just closed but if we wouldn’t mind a short wait they could open it again for us. Our group had a wide selection of the menu and everyone enjoyed their meal. As folk who travel a lot, this type of service is unfortunately very rare in parts of the UK. A lovely show of Lake District hospitality. Would definitely recommend and next time we’re in the area we will go back for sure.

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Morna M . 2023-10-22

MORE AT TripAdvisor

Called in for an evening meal. We almost walked out because there was nobody serving behind the bar. One member of staff came from the back, ignored the customers and then disappeared again. Just on the point of walking out a barman appeared and we got served. The food came quickly and was OK but nothing to get excited about. Whilst we were eating two other couples walked out because there was nobody behind the bar. One couple even joked that they could help themselves and nobody would know. The pub soon emptied which is at odds with all the other pubs that always seem to be packed.

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michaelaQ8424QI . 2023-10-18

MORE AT TripAdvisor

Braught my mother a drink and she let my daughter drink it so the manager took the drink away he didnt even ask who the drink belonged to.

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Benjamin O'Hanlon . 2023-10-10

MORE AT Google

Went here for my grand daughters 15th birthday. She had a sip of my wifes drink and the bar guy came and confiscated the drink quite rudly then before we left started clearing the table and almost suggesting we should leave. Will never go back here again.

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Richard O'Hanlon . 2023-10-10

MORE AT Google

Perfect food and great atmosphere, well worth a visit .

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Mick Evers . 2023-10-07

MORE AT Google

Great little dog friendly pub. Lovely bar meals and service was friendly and quick. The dog even got a treat. Music was great too.

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Lisa Briggs . 2023-10-04

MORE AT Google

Lovely fish and chips, real fire too!! Dog friendly! 🐕

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Gillian Laing . 2023-10-04

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Husband's birthday so thought we would treat ourselves to lunch. Baked potato was totally undercooked and unedible. Burger bun was stale, chips tasted of old oil. Table sticky, menus were too. Never again.

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theskywarsnoob G . 2023-09-26

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Called in for a beer after eating elsewhere as the kitchen was closed. Girl behind the bar seemed less than impressed to be there. Beer good despite this.

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Julia Barrow . 2023-09-23

MORE AT Google

After sampling a couple of the other Pubs in Keswick, our experience at the Lake Road Inn was very disappointing. Despite there being a long queue at the bar only one person (who looked totally disinterested) was serving. The food menu was uninspiring and took a long time to appear. We didn’t return.

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BobBonHere . 2023-09-21

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We have been to this inn A few times over the years when visiting Keswick . Always had A lovely meal, this time we had fish and chips for four wow the fish was lovely really large potion the beer batter was delicious. We like that it's dog friendly too.

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jacky . 2023-09-21

MORE AT Google

It's a very warm + friendly pub, Peter + Margaret (the licencees) r friendly + the food/beer is nice

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Joy Taylor . 2023-09-19

MORE AT Google

Great little pub. We visited for an early lunch so got a seat inside easily. We had the fish finger baguette and the lasagne. Both were delicious and really good portions.

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DAVID C . 2023-09-17

MORE AT TripAdvisor

had a meal to celebrate our anniversary. lovely food and atmosphere also dog friendly

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Karen Ellis . 2023-09-14

MORE AT Google

Was very nice! Food was fine, outdoor dining was nice and indoor dinning certainly looked nice. Staff where very friendly and helpful.

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Max Vollebergh . 2023-09-06

MORE AT Google

Decided to sit outside for a drink after a walk. It was very busy but managed to get a table outside. The real ale is good here. We decided to eat here as well but I wish we hadn’t bothered. The food is not great. We ordered nachos which when they came were a bowl of tortilla chips with some partly melted cheese in the middle and a very small pot of sour cream and salsa on the side. The fish finger baguette had 3 not very good quality fish fingers inside. Chips were ok just standard frozen chips. I would definitely stop in for a drink again but would give the food a miss!

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carolinef7 . 2023-09-03

MORE AT TripAdvisor

Decent pub with way more seating that may be apparent at first glance. If it looks full, go through to the yard at the back which has another two rooms off the yard. Decent selection of beers.

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John Snelson . 2023-09-01

MORE AT Google

No wonder everyone around us is just having a pint - the food is lowest taste pub grub chucked out in no time

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Mojo . 2023-09-01

MORE AT Google

I've eaten here a few times and the food has always been delicious! Would recommend to anyone visiting Keswick!

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Lloyd Wood . 2023-08-30

MORE AT Google

Poor food quality, especially the Mains - Scampli and chips, drinks normal. Eventually, not recommended.

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Sam Tsang . 2023-08-27

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Only had drinks found to be a tad expensive

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Dave Forber . 2023-08-25

MORE AT Google

Great food and selection of beers and cocktails Very dog friendly aswell Staff very friendly

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Peter Aynsley . 2023-08-15

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Great night Shelly was fantastic Everyone enjoyed the great atmosphere The 2 staff behind the bar worked there socks off - well done guys

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Kathleen Mcinnes . 2023-07-30

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Lovely Sunday lunch,very accommodating staff,cosy little pub with a great atmosphere, the outside hides a little gem

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Karen Simpson . 2023-07-30

MORE AT Google

Great pub,great beer great food, enough said.

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Keith Whitehouse . 2023-07-20

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This is a delightful hikers pub in the middle of Keswick. Cosy, welcoming and reasonably priced. The food choices are broad and the ales have many taps! Grab a table!

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crickers66 . 2023-07-19

MORE AT Google

Lovely meal 😋 great value for money staff are lovely.

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Margaret Notman . 2023-07-09

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We had a drink outside after a meal at another venue. Lovely evening with great entertainment

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Helen Stott . 2023-07-06

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British
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My husband, myself and our 13 year old son visited The Brasserie two days ago on a Saturday evening. We were able to walk from our cottage accomadation to the Brasserie. On arrival to the venue we were very impressed by the beautiful driveway leading down to the Brasserie. The whole establishment is obviously very well kept with beautiful spring flowers and plants and lovely lighting down the drive. On entering the Brasserie however, we were suprised that the decor didnt appear to match the rest of the hotel. We were approached by a friendly waiter on arrival who took our drinks and food order promptly. He checked we were all ok during the first half of our meal and we felt his interactions with us were appropriate, not too overpowering or disinterested. My husband ordered the mushroom stroganoff. He felt it was quite ordinary and bland. I ordered the brushetta and a side portion of fries. I felt the brushetta was overpriced but the fries were beautiful. My son ordered the pizza which he said was really tasty! During the meal.another member of staff( female) arrived and we have to say it was quite an experience! We had ordered a second round of drinks. I had ordere a lakes gin and a small bottle of fever tree ginger ale to mix it with. I was allowing my son to taste the ginger ale from the bottle. The waitress appeared out of nowhere and snatched the bottle from his hand with a resounding"no!" It shocked us all! We reassured her that this was not an alcoholuc drink. She then commented in quite a rude manner when my husband wiped his nose gently on a napkin and also told us later on during the meal that she was used to working in the " posh restaurant". During our meal she stood over us on several.occasions which we felt was inappropriate and a bit unnerving! We felt she would benefit from some more training from more experienced members of staff. We did realise she was young and and was probably trying to.please (.a little too much). We were very patient with her but felt there may be future guests who may not be quite so tolerant! A little later during the evening my husband and our son went to use the toilet closest to the Brasserie. They came back and both told me there was smashed glass on the floor and a dirty nappy. My husband reported this to a member of staff from the spa team. On leaving the Brasserie we walked through to the hotel reception as we were all so concerned about the state of the toilet and wanted to ensure it had been sorted and the message had got trough. The lady on hotel reception didnt appear to know anything about this but we did see her promptly speaking to another hotel member of staff after our conversation. The only other disappointing part to.our meal was the cheeseboard. It sounded fantastic on the Brasserie menu but when it arrived we were informed that some of the cheeses were not available. The waiter did however add a few extra for us but we felt this could have been mentioned before we went ahead with the order. Sadly it was a disappointing experience as it could be a fabulous setting within the grounds of an obviously gorgeous hotel.

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3.5

803 Opinions

location-iconPenrith Road
British
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good food for the price sadly the starters where slightly over cooked but mains where good nice hunters chicken and my burger spot on sadly had to leave the chips as i personally dont like frozen chips place was nice clean and warm all the staff very friendly will go again if ever in the area

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3.5

1463 Opinions

location-iconNew Oxford street
British
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The state of this place continues its sad decline. Standards have dropped significantly since my last visit a couple of months ago. The men's toilets are an absolute disgrace. There's one serviceable cubicle- but the toilet bowl is hanging off the wall and the door lock has been bodged up so many times it barely provides the necessary privacy. The stench from the urinals is so bad - you can tell when the toilet door opens as it wafts into the pub. Not really what you want to be smelling when you're eating and drinking- it's bad enough when you have to go to the toilet . The staff are great but completely up against it as there are so few of them. Dirty glasses pile up on tables untouched. This place is desperate for a makeover. I for one won't be rushing back. I know the beer is cheap but, I'm afraid I'd rather pay "proper pub" prices and have a degree of comfort rather than sit in a what effective looks and smells like a cattle market. Come on 'Spoons. You can do much much better than this.

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3.5

1569 Opinions

location-icon
British
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Good cafe. Not a good look at the lake.

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3.6

413 Opinions

location-icon7 Bank Street
British
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Amazing fish n chips the fish will come again