Based on 1.463 opinions finded in 2 websites
Based on 1.463 opinions finded in 2 websites
Opinions
The state of this place continues its sad decline. Standards have dropped significantly since my last visit a couple of months ago. The men's toilets are an absolute disgrace. There's one serviceable cubicle- but the toilet bowl is hanging off the wall and the door lock has been bodged up so many times it barely provides the necessary privacy. The stench from the urinals is so bad - you can tell when the toilet door opens as it wafts into the pub. Not really what you want to be smelling when you're eating and drinking- it's bad enough when you have to go to the toilet . The staff are great but completely up against it as there are so few of them. Dirty glasses pile up on tables untouched. This place is desperate for a makeover. I for one won't be rushing back. I know the beer is cheap but, I'm afraid I'd rather pay "proper pub" prices and have a degree of comfort rather than sit in a what effective looks and smells like a cattle market. Come on 'Spoons. You can do much much better than this.
RA . 2024-10-26
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Friendly place but heating needs fixed
Kenneth Harper . 2024-10-21
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Helpful staff , typical weatherspoons , good value breakfast
Amanda Winter . 2024-10-16
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Well the food was pretty good cod and chips very nice but that's about it . severed 2 pints of Stella smelt and tasted like white spirit disgusting was offered replacement JD and coke received this only to find no syrup in coke tasked awful again this time did not complain just left establishment even below Witherspoon standards says it all really.
Allan S. . 2024-10-06
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As Wetherspoons go, this is one of the better ones I think. Food, drink, service - all good enough. Floors are less sticky that other branches 😂👍
Pete Longstaff . 2024-10-06
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Great Wetherspoons nice quick cheap food..a 10oz ribeye steak and a big Hazy Jane for £16..27..bargain
norman haslam . 2024-09-24
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Nice withers usual as food ,good service friendly staff
Garry Taylor . 2024-08-28
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Called in by chance and found that Tuesday evening was a 'Steak Night'. When I looked at the prices I thought the food would be rubbish, but to our amazement we found the food and the service to be first class. I can honestly say that was the best value for money that we've had in a restaurant for quite some time. Well done to management and staff for looking after us, can't wait to go back.
AJ . 2024-08-11
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Very good and very good service tonight
John Williamson . 2024-08-11
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One of the more senior members of staff clearly didnt want to be at work.though the young lad was very polite and helpfull
Shaun Brookes . 2024-07-27
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Friendly staff, good service, the food is cooked well. Interesting selection of real ales. A bit too far from home to be my regular.
Keith423 . 2024-07-25
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We gave this a try for dinner before a concert at Carnegie. It's clean, really good value and very friendly, the atmosphere in here is amazing. Although it was the first time we went, everyone, staff and customers were friendly, and we felt welcomed. The food is great and such great value, it was Curry night so we gave it a try and it was awesome.
Mark A. Cooper . 2024-07-23
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Nice pub standard spoons lovely building
Sidies . 2024-07-16
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Cheap drink and a nice atmosphere.Service quite good but typically Weatherspoons always a lack of staff.
Graeme Metcalfe . 2024-07-15
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Exactly what you would expect from a Wetherspoons... microwaved food, 'interesting clientele' and cheap.
Paul Brotherhood . 2024-07-14
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Needs a refurbishment ain't changed since it opened but for bargain priced and OK food you cannot beat it... It still needs a refurbish and food portions were much smaller but for the money it's still OK..
david hodgson . 2024-06-29
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Ladies toilets blocked and a few full of sick.. service after ordering drinks via the app was approx 20-30 mins wait.. alright for cheap and cheerful food and drinks
Kerriann Ellwood . 2024-06-10
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Ordered boneless basket, took a bite of the chicken and chips and was lukewarm, sent the food back and all they done was reheat the food as my half eaten chicken was still in the basket. Food ended up being very dry with reheating it. Even had to ask for coleslaw which was suppose to come with the meal.
Susan B . 2024-06-09
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Bit crammed In tables to close makes it a nightmare to get a wheel chair to the bar
Luke Gamble . 2024-06-08
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Good atmosphere, Good selection of ales, Decent food. Can occasionally be a cold place to sit in.
John Rothery . 2024-06-06
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It is your usual spoons, cheap beer ok food. Eat and drink on a budget.
Steven Williams . 2024-06-06
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Whenever we go on holiday, we usually end up eating in a local 'Spoons' - food is reasonably priced and varied menu for everyone, though I usually opt for the veggie burger. I am also interested in which local heritage figure each Wetherspoons is named after and the buildings that have been converted, and really liked this one.
Elizabeth Baker . 2024-06-02
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Not enough staff. Only thing that let's it down.
John Walton . 2024-05-17
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Been here for 2 hours watching a 4/5 year old sitting on a bar stool playing on a gambling slot machine while his father feeds the machine and drinking. Pretty sure there's a law somewhere
Laurence Ashbridge . 2024-05-16
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Another good Wetherspoons experience! Good service, friendly staff and wetherspoons standard of food - which is Ten times as good as other chains and a lot more reasonably priced. The venue is a lovely old cinema and Wetherspoons does a remarkable job of saving these historical buildings that local councils would allow to become derelict. Ten points for spoons for providing a community service and facility that government completely fails at.
Jon Barber . 2024-05-06
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Excellent breakfast with a nice runny egg. Top service with a smile. Thanks
Avi . 2024-04-28
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Burger tasted disgusting and chips were over cooked and cold
Grace M . 2024-04-01
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Burger tasted like cardboard not the taste I want in my mouth
tilly finley . 2024-04-01
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Get what you pay for cheap food/drink, mostly friendly staff and good service. However the heating situation really needs sorting, on the few occasions I have been in it's always bloody so cold and they say the heatings broke every other day of the week.
S S . 2024-03-26
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Food ok but it's very cold!!! Seem not to have any heating on!
Margaret Walton . 2024-03-23
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Excellent pub food served hot and on warm plates. Another lovely building repurposed by J D W.
Ian Twist . 2024-03-09
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Always good beer choice and excellent value for money.
Paul Gibbs . 2024-03-09
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Great food, great prices, great atmosphere.
john brown . 2024-03-02
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Nice and quiet during the week day
Rhema . 2024-02-25
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Staff is so disinterested and bored. Took a while to get bartenders attention and then no engagement. It wasn't busy when I visited, and to be fair, if I was ever in the area again, I wouldn't visit, even of the thought of a cheap drink
K Law . 2024-02-24
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You get what you pay for, cheap food and drink. Good atmosphere but service is lacking. Plates sometimes dirty underneath, tables sometimes not clean so you need to ask for it to be wiped, basically the place is under staffed and the staff they have are overworked,
Damian Da silva . 2024-02-21
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Good food. Cheap drinks. Very popular.
Sean Billington . 2024-02-10
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Never known it as cold in here everyone sitting with coats on and some even sitting with their hoods up , actually think it’s warmer outside . Waste of time asking for the heating put on because all they say is we’ll ask the manager and then get totally ignored , the only good thing the drink don’t have a chance to get warm
Michelle H . 2024-02-08
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The food is okay but it's frozen chips 🍟 not home made ones which let it down for me
Emily Connor . 2024-02-05
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Food cold, nachos cheese solid. Not worth £15 for 3 small plates.
earl Aggrey . 2024-01-20
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Floor staff member Bailey is an absolute credit to the pub, very attentive and friendly, asked about why we were here and where we from, but all the same, absolute diamond geezer
Craigos 88 . 2024-01-13
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Excellent service and good quality food 👌
Philip Thompson . 2024-01-09
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1 of the worst wetherspoons I've visited rude staff poor service ditry
Brian Longstaff . 2023-12-18
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Just another Spoons to tick off your list of bars to visit. Plenty of tables when we visited for a quick refreshment.
Graeme Stirling . 2023-12-15
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Lovely hotel with friendly staff
Simon Baker . 2023-11-26
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Went for a meal with family, it was so dirty 🤢 tables not cleaned, the knife and forks were dirty, the glass where not clean and dirty. I don't know how this place is still open, went right down hill. I WOULD NOT RECOMMEND THIS PLACE. 😐 🤢🤮
Mad Kitten . 2023-11-24
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Large mixed grill, was absolutely stuffed
Leslie Hodgson . 2023-11-18
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Excellent Customer service I would highly recommend
KARL GRESS . 2023-11-16
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Always Happy Bar service & Waiting staff work really hard to keep everything clear & clean.
Donna Faulkner . 2023-11-12
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Fair size building. It was a cinema in a former life. Its been fitted out very nice and it still retains a lot of its former glory. It was quiet when we went in but pleasant enough. As usual with Wetherspoons Great prices
Colin Kelly . 2023-10-26
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Was ignored at bar, by bar person. As person served multiple people who arrived after me. Bar was not busy. Never seen her before, so no idea what her issue was.
Paul C . 2023-10-18
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Nice friendly staff food and service was great be back here next time I'm in the area
Ian Berry . 2023-10-16
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Great place especially Emma the floor staff girl very funny and talkative made me smile
Joe public Uk . 2023-10-12
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We had our main courses, they were fine. We ordered sweets, chocolate brownie with chocolate sauce and ice cream. Both came without the chocolate sauce. Eating elsewhere as they did this to us in other Spoons.
MCI30 . 2023-10-05
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Use weather spoons all the time was not impressed by the food here get what you pay for
Ian Climo . 2023-10-01
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Waited ages to get served as there was only one person serving, nice pub with a good selection of beers and food
Rich Davis . 2023-09-30
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Not a great wetherspoons even by their standards. It's not the staffs fault I'm talking about. The place is neglected.
John Patrick . 2023-09-19
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Nice and clean good prices staff are a bit glum missing a bit of background music or something to cheer it up
Malcolmrccr Mattocksrcrffcf . 2023-09-14
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Busy, offering the food and drink you would expect.
Chris Jones . 2023-09-08
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Wetherspoon do good job of the pub in UK, good beer good food the day we went it was very busy had good meal and good service.
William Macleod . 2023-09-06
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Typical well run pub and service great.
James Freel . 2023-09-01
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Great food, very good for a spoons. Decent pint also
Darts Watcher . 2023-08-31
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Early morning breakfast with the kids. Cheap, good food, quick service and a nice clean tables
jake thackray . 2023-08-10
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asked for well done steak came out burnt to a crisp with a tiny portion of mash. the plate looked depressing paid £12.29 for my plate to be half empty. very disappointed.
Sienna Barnes . 2023-08-09
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We came in knowing we would get typical food for the establishment but seriously asked for my steak medium rare… what came was a burning hot plate with freezing cold food….steak was cremated to shoe leather. Mash cold as was everything else and the pepper sauce well it was a lumpy, powdery cold gloop… sent plate back to be told the bar manageress was cooking my food herself and I am thinking where is the chef??? Second plate not much better…. I felt sorry for the embarrassed waiter…. Could do so much better…. I had a bad stomach the next day def food not at the right temperature and yet they display a 5 star on the door…..really!!!!
Paula D . 2023-08-07
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Very busy when i arrived but i was served quickly and my order was delivered correctly, hot and well presented.. exactly the level of service i have come to expect from a Wetherspoons regardless of location.
Leroy Muir . 2023-08-07
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The site of an old theatre, cinema and a number of nightclubs, the breakfast here just hit the spot! Excellent variety as per normal from a Wetherspoons!
Adrian Wootton . 2023-08-05
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Wentvfor food at lunch time today. It wasnt particulary packed. But have to say the food was discusting. My partner had the 8oz steak with mash and a peppercorn sauce, when it arrived we were told to be careful as the plate was hot, it was just warm, but the food on it was COLD, The sauce had powder lumps in it, we asked for the steak to be medium rare, it was dry and tastless. I took the plate back the staff member i spoke to was very apologetic and took it away to be replaced. He came to our table a few moments later to inform us that the manager was going to cook the replacement meal. When that arrived there was not much change to what had originally been served. I ordered the large mixed grill which arrived luke warm, it consisted of 10 chips, dried out peas, burnt but cold tomato, the meat was dry and tastless. I do not expect resturant standard food from a weatherspoons, but certainly food served hot and at a safe temp.
Tim Hollinshead . 2023-08-02
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The food was discusting it was COLD, sauce had powder lumps in it, steak was dry & tastless.I set it back.a second meal arrived there was not much change to yge original meal.i dont expect resturant standard food but food at a safe temp.
MURPHY1068 . 2023-08-02
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Staff not great food was fantastic
Chris Barr . 2023-07-31
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Cant give 0 stars but thats what this experience was. Will not be returning ... shocking customer service and treatment I experienced as a customer. Bar man was rude and on some form of power trip.
C808GAclares . 2023-07-26
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Food has definitely had an uplift in quality in recent times, assuming there is new kitchen staff, service is usually fairly quick, even when busy. Great place to have a laidback drink out
Drew T . 2023-07-25
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Great pub, good service and cheap(ish)
Fred Stevens . 2023-07-17
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Nice place but needs better trained staff
Jackie Mccormick . 2023-07-16
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Lovely place never any issues with food.
Karen Quarmby . 2023-07-06
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We visited for a lunch on a Saturday afternoon, the meal was fine, as you know the standard to expect. Service adequate. Probably need to have a sign at the bar regarding the queue system, as some customers went right to middle of bar, only to be told to join the line.
inglistw . 2023-07-04
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Visited for food and drinks before gig at Carnegie Theatre. Based in former cinema. Saturday afternoon and very busy. A bit of a weave around the closely positioned tables to get to the bar. The bar service was very good and we ordered food later which was good and served quickly especially considering how busy the pub was.
Jim D . 2023-06-30
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Poor service, staff to Busy talking
Andrew Nixon . 2023-06-01
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Relaxing atmosphere food beers and wine probably the best priced in town
Derek Sharpe . 2023-06-01
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Had a lovely time in here on Saturday. I'm coeliac and a young lady was very helpful explaining the allergy menu to me. Enjoyed steak and chips. We went back Sunday morning and had a cooked breakfast. Sadly that was cold so we didn't enjoy that.
Sharon Crawford . 2023-06-01
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Nice pub friendly staff good beer reasonably priced. Good olde spoons
Ace Rimmer . 2023-05-31
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Very plesant staff and helpful
Gary Morgan . 2023-04-12
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Improved a lot recently since last visit Good food and drink and pleasant staff.Great real ale at a great price.
christopher kitching . 2023-04-11
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The worst restaurant in the world.I ordered a BBQ chicken pizza and it tastet like lightning.
Garrido Roca . 2023-04-06
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Called in for a early bite to eat about 17.30 absolutely heaving took a while to get a seat still a nice place and service was good staff spot on.
Ian Mcleod . 2023-03-30
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Only popped in for a coffee great fast service
Lea Somerfield . 2023-03-29
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Food great Excellent vfm as per for Spoons
Douglas Punshon . 2023-03-25
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Typical spoons but not so much for the real ale beyond their standard fare. If you want a better selection of ales go to Whitehaven
Sean . 2023-03-25
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Very busy. But nice food and drink.
Heather Mc . 2023-03-19
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Friendly staff and meeting up with friends usual drinks and food at reasonable prices
Paul Gleaves . 2023-03-18
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Absolutely awful had mix grill it was all dry and tasteless and the staff have attitude won't be coming here again avoid iff possible
Alan Brookes . 2023-03-06
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What a discusting place this is , needs revamped asap , used to a cracking place to go , staff are terrible always have been to young and cant be arsed attitude, toilets stink of urine ,maybe thats because the men cant aim right, leaking urinals ,
Ian Norris . 2023-03-01
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Grubbiest spoons I have ever been to, in serious need of a makeover grubby old wobbly tables, badly worn carpet, grubby decoration. More of a greasy spoons than a Wetherspoons, food portioning inconsistant and often very small for the now far more expensive costs. Staff all very nice though.
Mark R . 2023-02-27
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Full of awful customers , no atmosphere. Awful
malcolm benson . 2023-02-24
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Just another Wetherspoons really… This one holds a special place in my heart as it’s the place my fiancée and I had our first date. We have been here a lot since meeting 4 years ago and most of the time the experience is a positive one, the staff are always helpful and most of them are smiley and friendly - you just get the odd one or two who barely speak. The food is as you’d expect from a Wetherspoons, I will use tonight’s meal as my review focus… It was “steak club” tonight so I went for the gourmet sirloin steak which includes a sauce, onion rings and chips for £12.47 on the app (the physical menu says a cheaper price so who knows - the prices have rocketed up over the last year anyways) The steak arrived along with everyone else’s meals but my peppercorn sauce never arrived, I went to find a member of staff to ask him to get the sauce for me but he went to the bar first to check our order to make sure that I should have a sauce - I understand people could take advantage but I felt this was a bit unnecessary and took more time than it needed to. The steak itself was actually quite good, it was nice and succulent with plenty of flavour, I always go for slightly less cooked than I’d ideally have a steak as it always seems to get overcooked a little The chips were ok, just your typical ‘spoons chips. The mushroom was a bit pathetic, one tiny mushroom might as well not be there. The sauce (when it arrived) was nice too, very flavoursome and definitely full of peppercorns! The onion rings were decent, I’m not the biggest fan of onion rings anymore but these had a nice flavour, they were just a little soft in texture. Overall, it’s a chain place for food with a generally good atmosphere, not quite as affordable as it used to be but still cheaper than a normal restaurant meal - for now anyway.
Lee Rielly . 2023-02-23
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Not very good and service was a bit lacking
Phil Nicholson . 2023-02-14
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Great place to meet up with friends for a drink, could do with a bit of a refurb though.
Craig Hamilton . 2023-02-12
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Have brewdog Punk IPA on tap, friendly staff and an interesting building, didn't have any music playing
James Read . 2023-02-12
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When you're going on a trip could do with a pint before 9am.
Alan Miller . 2023-02-04
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Arrived, and joined a table that had old dishes on it. Was here for 2 hours and no body came to clear the table. Looking around there were 5 - 10 other tables that were like this for the same duration.
Tom . 2023-01-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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51 Opinions
My husband, myself and our 13 year old son visited The Brasserie two days ago on a Saturday evening. We were able to walk from our cottage accomadation to the Brasserie. On arrival to the venue we were very impressed by the beautiful driveway leading down to the Brasserie. The whole establishment is obviously very well kept with beautiful spring flowers and plants and lovely lighting down the drive. On entering the Brasserie however, we were suprised that the decor didnt appear to match the rest of the hotel. We were approached by a friendly waiter on arrival who took our drinks and food order promptly. He checked we were all ok during the first half of our meal and we felt his interactions with us were appropriate, not too overpowering or disinterested. My husband ordered the mushroom stroganoff. He felt it was quite ordinary and bland. I ordered the brushetta and a side portion of fries. I felt the brushetta was overpriced but the fries were beautiful. My son ordered the pizza which he said was really tasty! During the meal.another member of staff( female) arrived and we have to say it was quite an experience! We had ordered a second round of drinks. I had ordere a lakes gin and a small bottle of fever tree ginger ale to mix it with. I was allowing my son to taste the ginger ale from the bottle. The waitress appeared out of nowhere and snatched the bottle from his hand with a resounding"no!" It shocked us all! We reassured her that this was not an alcoholuc drink. She then commented in quite a rude manner when my husband wiped his nose gently on a napkin and also told us later on during the meal that she was used to working in the " posh restaurant". During our meal she stood over us on several.occasions which we felt was inappropriate and a bit unnerving! We felt she would benefit from some more training from more experienced members of staff. We did realise she was young and and was probably trying to.please (.a little too much). We were very patient with her but felt there may be future guests who may not be quite so tolerant! A little later during the evening my husband and our son went to use the toilet closest to the Brasserie. They came back and both told me there was smashed glass on the floor and a dirty nappy. My husband reported this to a member of staff from the spa team. On leaving the Brasserie we walked through to the hotel reception as we were all so concerned about the state of the toilet and wanted to ensure it had been sorted and the message had got trough. The lady on hotel reception didnt appear to know anything about this but we did see her promptly speaking to another hotel member of staff after our conversation. The only other disappointing part to.our meal was the cheeseboard. It sounded fantastic on the Brasserie menu but when it arrived we were informed that some of the cheeses were not available. The waiter did however add a few extra for us but we felt this could have been mentioned before we went ahead with the order. Sadly it was a disappointing experience as it could be a fabulous setting within the grounds of an obviously gorgeous hotel.
803 Opinions
good food for the price sadly the starters where slightly over cooked but mains where good nice hunters chicken and my burger spot on sadly had to leave the chips as i personally dont like frozen chips place was nice clean and warm all the staff very friendly will go again if ever in the area