Based on 1.766 opinions finded in 3 websites
Based on 1.766 opinions finded in 3 websites
Nº 139 in 199 in South Holland
Nº 51 of 55 British in South Holland
Opinions
Always good value for money. Nice ambiance.
Timothy James . 2024-10-04
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Very disappointing. We ordered a lunch. I opted for steak pie with mash and peas. The pie was atrocious and I did send the meal back. upon receiving my meal I opened the top of my pie to find that it clearly wasnt fresh. The gravy was baked onto the inside of the pie and the meat showed signs of being quite old. It was abysmal . I was offered a replacement but this completely put me off eating. The other three meals we ordered were burgers, the bread rolls used were stale and the food quality over all was very low.
Jenny E . 2024-09-29
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This one is kinda special to me as i dis work there when it opened the first time. It luckily was sold and now is running under a different company and after my visit i can say there is no one else there from the original team. It's a quiet and enjoyable atmosphere, only downside is that you dont have free car park.
Alex Goncalves . 2024-09-28
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Food was great but service a bit slow still worth waiting for.
Richard Moss . 2024-09-19
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My friend celebrates her birthday here, and the ambience is really nice, and staff are attentive and nice as well food I'd good.
Sherly Cook . 2024-09-15
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I am not sure if they were short of staff on the day that we went, or we arrived at a bad time, however after being sat down, we were left for quite a while (almost to the point where we were about to leave). However once our order was taken, the drinks, and the food did arrive reasonably quickly after that. The portions are quite a good size, although the quality of the food is so so. The staff themselves were very friendly, and helpful, and seemed to be very busy. The place was clean, and the tables were cleaned quickly after customers left.
F1LoverAnn . 2024-09-14
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The restaurant is very nice and the staff were great. Food was good quality for the price paid. Not many customers for such a big place but that just may have been our timing.
Colin Lawrence . 2024-09-11
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Just had a beautiful Sunday lunch at the Kitchen, excellent value for money, my daughter is vegetarian and she had a very nice vegan steak pie. 3 different meats all lovely and lean meat, good assortment of veg, lovely roast potatoes, Yorkshire pudding and stuffing. A nicely decorated restaurant, I would definitely recommend.
Elaine Pettit . 2024-09-08
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Just had 2 meal deals, fabulous, thank you
Deynadunce . 2024-09-05
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Went for a meal with family. The food was absolutely amazing, the staff are great and really attentive & helpful. Highly recommend, and lots of choice of food to choose from
Teo . 2024-09-02
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Food was good very acceptable but service could have been quicker.
Richard Moss . 2024-08-27
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Lost 1 star due to the fact that the member of staff who initially greeted us, shouldn’t be working with the public, very rude and unapproachable! Apart from that, the food was outstanding and our waitress was lovely!
Charlotte Thirtle . 2024-08-27
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Called in with my daughter, for just a drink and snack. We had chips and sweet potatoe chips which was no more than a cup full each so for £11.00 not good value. On the plus side as vegetarians it was good to see a vegetarian pie on the menu which is rarely seen but not good there was nothing mentioned on the Sunday lunch for vegetarians.
Bev M . 2024-08-25
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The waiting was a bit long and the food was not proportionate to the price. However, the staff were friendly and attentive.
Jone Kataiwai . 2024-08-25
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I ordered one ploughman’s and two turn up so very embarrassing to start with. Waitress took one away and didn’t charge for the second. It was ok except the butter was nearly running very hot and wasn’t stored in a fridge!!! I mentioned it and waitress said it was stored in the kitchen so very hot in there I said butter is food and needs to be stored in. Fridge otherwise it can go rancid . She said she would mention it. I mentioned to the manager that between the outer and inner doors were lots of dried leaves as it had only just opened I said I was surprised to see it so mucky. She just said it had been cleaned that morning Look at pics make your own mind up I could only gain access in my wheelchair to less than half the tables because of steps onto the raised level looking outside which was a better viewing advantage. Again shame there was not one ramp to gain access Flower pots outside need drastic action have a look
Geoffrey Willerton . 2024-08-13
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Lovely place. Great food and the staff are helpful and friendly. Would recommend it. 😃
jules morris . 2024-08-12
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The quality of the food is not on par with the standard of service… Bread from 1800s, the Duchess of Eastbourne doesn’t aprove and the “guillotine is been oiled”…. The sacks are ready!
marco martins . 2024-08-12
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Went for lunch, best Sunday roast in spalding by far!! Went with gf and family was amazing, big up the kitchen. Served by Louise and Charlotte they were so lovely, and polite with a big smile. :) And another person was so amazing and sweet, his name was Keelan, he really makes an effort All the staff were amazing
Jordan Wilson . 2024-08-11
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Fabulous lunch today with the family my roast beef was tender and plenty of it, my 8 year old had the children’s turkey and she ate everything even her vegetables
colin . 2024-08-11
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I am just visiting this very Lovely Establishment situated at the Entrance to Springfields Retail Park and Garden Centre this Sunday 11th August. I just had the Best and very Well Presented and meal. I have had for a Starter, Bruchetta with Goats Cheese and Sweey Chutney. My meal, there Triple Roast Sunday Lunch with all of the trimmings. My Highest Compliments to the Chef. This was Excellent and the Best Roast Lunch i have ever had. The Kitchen what a Great place. The Food and Beverage Servers really look after you. This has really made my day. I am Extremely Happy after getting back from Devon Summer Holiday. Well Done to Everyone. Come and Treat yourself. This place is Awesome. Jonathan. 😁😁😁😁😁😁😁❤️❤️❤️❤️💯💯💯💯💯👍🏻👍🏻👍🏻👍🏻👍🏻
JONATHAN BOWLES . 2024-08-11
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Waited 22 minutes for someone to take order for the drink although there seemed to be staff everywhere? And prices mark vs portion size was crazy. That being said the main meal flavour good and and enjoyable eat, but for the price and what's available within a few minutes drive into town overall it was a bad experience.
Irina Pelley . 2024-08-09
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Visited while shopping. Waited over 30 minutes for our starter course. Our main course, the 3 meat roast, was practically inedible. Was served broccoli stems which were raw, the sliced carrots limp. The meats pork, beef and turkey were overcooked, undercooked and dry in that order.
Steve B . 2024-08-08
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Food wasn't up to scratch for a sunday roast. The roast potatoes needed a steak knife. Wasn't enough veg, would of fed a small child and wasn't enough gravy. Felt like the meal was sat on the side for good 20 minutes and then reheated. Before being served.
Daniel Haydon . 2024-08-05
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Went today for my daughter birthday, (sunday) the Sunday roast was very poor vegetable was very hard ( very small portion), roast potatoes was over cooked and covered in grease , gravy was more like oil than gravy, not worth £16!! Wouldn't go there again
lynnette mcdowell . 2024-08-04
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Lovely fish and chips and excellent burger, gluten free options available too
judith bedwell . 2024-08-03
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Food was okay. Service a bit slow. Ladies toilet left a lot to be desired.
jill watson . 2024-07-24
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Had to put 1 star as couldn't put zero! Stayed in Travelodge with disabled mother and checked the website which stated it closed at 6.30. It also advertises its 2 courses deal is served between 3pm and 6pm We arrived at 5.25pm to be told the kitchen closes at 5.30 and whilst we could order, they close at 6pm and so we wouldn't have time to eat it!! I even pointed out that the website stated closing at 6.30 which the obvious manager said was incorrect. I had to then drive a few miles to have a KFC as nothing else open at Springfields but arrived back at 6.20pm to see the door still open and people sitting having a drink!! They obviously didn't want to bother doing us any food but I would rather them have been honest saying they had closed the kitchen early I therefore cannot comment on the food but service non existent!!
louise cofie-agyeman . 2024-07-23
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Overpriced small portions. The worst Sunday lunch I have been served in my life.
Paul Jackson . 2024-07-22
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Great service by friendly and helpful staff. Food was delicious. Very good value for money. Definitely recommend the place.
Sharon B . 2024-07-20
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Fries not cooked, steak well fried as requested but not seasoned lacked garlic butter, onion rings very poor quality tasteless pastry, served nicely but needs refinement....
Grzegorz Roslonek . 2024-07-20
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🤩 What an amazing place ! Perfect for family gatherings.. Any family dinners we have are always at The Kitchen..! Mainly because the food is amazing and the staff go above and beyond to make you welcome and any changes to food to fit your requirements. No matter how busy the place is a member of staff will anlways make time for you, The manager Louise is amazing at her job and is so lovely ☺️ Our server was Keelan.. such a lovely guy he’s always so chatty and so welcoming ! My partner and son both had scampi 🍤 they loved it ! I had the ploughman’s which was absolutely delicious 😋! The food never disappoints.! I would highly recommend 😁
Tracey . 2024-07-13
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I have eaten at the Kitchen several times, sometimes just with my husband, but also in a large family group. It is a great venue, providing a varied menu and catering for all dietary requirements and all ages, as well as being really convenient for the lovely shopping centre and gardens. The staff are really friendly and attentive, and the service is great. The seating is comfortable and the background music is audible but not too loud, providing a comfortable environment for a relaxing meal and good conversation. In summer, we have eaten outside, in a very pretty and safe enclosed area, under a canopy to provide shade when required. We are looking forward to our next visit.
Anita C . 2024-07-13
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Been to The Kitchen many times and recently visited for drinks and main meals. Staff are attentive, always friendly and happy to go out of their way to make the experience pleasant. Food is always served within a reasonable waiting time and I’ve never had issues.
Roadtrip18 . 2024-07-13
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It calls itself the Kitchen, but when we went in at 17:15 we were told they weren’t doing food, only drinks…. Bit of an ironic name! The Kitchen that doesn’t do food!!
OCS LTD . 2024-07-08
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Greeted by friendly staff, good value for money food and we did not have to wait too long.
Steve Hughes . 2024-07-04
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We come back here for lunch, following the last time having a great experience. However after coming back again today, I've left feeling gutted we chose to come back. We got seated and had to wait 30 minutes before even being asked if we'd like drinks (baring in mind the place was not even busy many empty tables) once we had our drink order and food order taken it wasn't until 1 hour and 10 minutes later our food arrived with a very rude waiter ( out of the two males on shift, it was the male without glasses who served us) said ham sandwich and cheese sandwich, I said "oh yes, Thank You" and he replied in such a rude manner " well which then?" And placed them on the table in such a way, walked off without asking if we'd like any other condiments like most normal places. Our order was missing items, so waited 10 minutes before being told yeah it'll have to be a new order and you'll have to wait 15minutes? Baring in mind it's taken us a whole 2 hours from sitting to getting the food to get 2 sandwiches?. The whole experience was very different to the other times. Seeing the latest reviews, it's not as pleasant And feel absolutely disappointed and wasted our time. Don't recommend at all, unless improves. especially a place being so empty making excessive waiting times. Such a shame.
C0457x - . 2024-06-30
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Really nice pub. Friendly staff. Quick service. Good food.
Pauline Jones . 2024-06-29
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Just had food here and it was very bland no flavour in the dishes what so ever, didn't seem very fresh either, think Gordon Ramsay needs bringing in for a shape up
Alfie . 2024-06-25
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This place was just ok. Service was slow, but there were some friendly staff. We waited a long time for our plates to be cleared. Food was bland but like I said just ok. The dessert was nice. We stayed inside the restaurant which looked old, but you have the option to seat outside, if the weather is nice. We won't be returning, unfortunately. Just not for us
Azariah A . 2024-06-24
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After having a Sunday roast we found the meat was of good quality and well cooked but the same was not true of the veg which was very undercooked to the point of being raw. The service was good but had a mix up with our order causing a delay but we were offered a drinks order to compensate. Which was a nice touch. The saga then continued with the desert. We had to chase the order to which the server blamed the till, the manager blamed the chef and server then blamed my partner for getting mad about the whole thing. We will certainly not be returning there and would definitely not recommend this place.
Jason Hardstaff . 2024-06-23
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We enjoyed what we ate and price was good.
Evie . 2024-06-19
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Food was awful. Think Wetherspoons but instead of £11 for 2 it’s £32 for two having burgers. £3 for a coke that’s not even a pint. They are very lucky most of the clientele are ancient and have a lifetime of being use to the stereotypical tasteless British food that we are renowned for across the world. Most of us under 60 would avoid and the clientele on display shows this largely the case. Staff are fine they weren’t rude and our service was reasonably quick. Just the food is so poor. I wouldn’t recommend
Thomas Wilkinson . 2024-06-06
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Nice place and food alright to be fair. I was disappointed with service , a lot of staff not a lot of service . Took over 45 mins to get served after 45 mins to get a table. Don't get me wrong, we knew and was warned it was busy, but when sat down, we should have been served quicker as by then way quieter .
Simon Hollingsworth . 2024-06-03
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The food was fantastic. Will definitely go again.
Samantha “Nanna” Barnett . 2024-06-02
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Tasty food l, nice atmosphere. Will go again
Mindaugas Alseika . 2024-05-29
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1st time I've been there, good meal, good service pleasant atmosphere. Will use it again when I'm at Springfields.
John Parker . 2024-05-24
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I have tried to eat here on three separate occasions now while I am staying short term at the travel lodge across the road. Each time I have gone it is either closed or no longer serving food. I went in Monday at 5pm and they had stopped. The opening times are completely bizarre compared to other places. Which in truth, there isn't many in the area.
Jam Lou . 2024-05-20
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Great food, nice atmosphere, friendly staff.
Neil Tibbles . 2024-05-18
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This delightful restaurant is conveniently situated at the entrance of Springfield Outlet Shopping Centre and is hard to miss, especially if you intend to spend a day or a few hours shopping. The Kitchen is a privately owned, family-run establishment that operates throughout the day from 11:00 am on Sundays through Wednesdays and extends its hours for dinner service on Thursdays, Fridays, and Saturdays. They take pride in offering a variety of delectable pub classics. Their menu boasts mouthwatering, homemade beer-battered fish and chips, grilled dishes, crisp salads, sandwiches, daily specials, delectable Sunday roasts, afternoon teas, and a dedicated children's menu. I went for the Black & Blue burger which was a Cajun spiced, handmade burger topped with Stilton cheese, red onion, tomato and mixed salad leaves served with chips. My friend went for the Mexican which was Handmade burger with house chilli and sour cream with red onion, tomato and mixed salad leaves. Both burgers were served fresh and arrived promptly within five minutes of ordering. They were exceptionally delicious, bursting with an array of flavors. The portion sizes were generous and satisfying. The staff demonstrated remarkable friendliness and expertise, showcasing exceptional customer service skills. We opted to dine outdoors, and the alfresco areas were meticulously maintained by attentive staff, ensuring a pristine environment throughout our meal. A new favourite for me I will be sure to return again soon.
Lerone . 2024-05-13
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The Mac n cheese was amazing value for money.
Lindsay Cole . 2024-05-04
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Friendly and helpful staff. Good food.
Andrew Ruff . 2024-04-27
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Not a bad place, just run of the mill pub grub. Service was a little slow, but they were busy.
Derek Pallett . 2024-04-21
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Excellent service and very helpful with taking a mobility scooter inside
Margaret Cannon . 2024-04-19
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Enjoyed a lunch here with family, big portion, very nice meal. Friendly service.
Sam Antha . 2024-04-13
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Popped in for bite to eat with my daughter. We sat inside looking out the window. There was a dirty fork been left with food on the windowsill and there was a faint smell of what olny can be described as a pet shop😷 which was off putting. I ordered the Kitchen ploughman’s. When It came the pate had a huge lump of lard which had been layered on the top and it was a pooling brown colour not the fresh brown/ reddish colour it should be it and the pickles had started to ferment and had fermented green spores on them which was also off putting . The cola is cheap cola not your branded stuff which when I’m paying £3.20 for a glass I’d like the real thing. I mentioned this to the lady manager who was happy I gave feedback and happy to discounted the bill as I said I’m happy to pay for what I did eat which was bread, cheese, celery and grapes. Overall the Kitchen in my opinion could do with looking at their menu to revamp it a little maybe add some greenery to the food, deep clean the whole place as I don’t think I’d go back .
Natalie Bishop . 2024-04-12
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Thoroughly enjoyed this restaurant, good food and service.
Bruce Buchan . 2024-04-09
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Excellent staff very friendly and lovely food
Martin Smith . 2024-04-05
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Arrived at 17:05 to be told they were closed as nobody had been in for 40 minutes. The website says open until 21:00. What a way to run a business. We would have had 3 courses each plus drinks.
Angela Brown . 2024-03-27
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Walked in to the restaurant to be told that we had to wait 30 mins which was wasn’t bad. So my family and I went away and came back again at the time they said they would have a table ready. Had to wait 10 mins before drinks were ordered, once we did order food as well. After a further 10 mins we still hadn’t received our drinks. After 30 mins we were told they didn’t have the drinks we ordered so we ordered again. All in all after 50 mins we still didn’t receive our drinks nor food, we then decided as a collective that it would be in our best interest to leave. We went and told a staff member that we wouldn’t be eating and as we walked past the bar we saw our drinks sitting on the side of the bar. However there was no atmosphere whatsoever and no music, not that was a problem just would have been nice to have some light music playing in the background so you don’t hear people chewing their food out loud. I would totally understand if we were told at the beginning that they were short staffed, however there seemed to be a reasonable amount of staff members manning the floor which my family thought that it was reasonable. Won’t be returning back!
Roxanne Uys . 2024-03-24
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Came here for a spot of lunch, very pleasantly surprised with the lasagna.I was severed by a lovely gentleman named kealan, he was so warm and welcoming and really topped of our visit. Will be revisiting. Many thanks to kealan and the team!👍🏼😊🍽️
Angelica Greenfield . 2024-03-21
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Didn't actually get to eat or drink here but extremely annoying early closing times caused frustration. Being right next door to a hotel and the only pub / restaurant within walking distance during our 3 night stay (Mon - Wednesday nights) you would have thought it would be open in the evenings but this is sadly not the case. After a long day and finishing work at 6pm all we wanted was to eat and drink and we were forced to get a taxi into town as this place was shut up at 6.20pm on all nights. They've just missed out on £500 of income due to silly closing times The main reason we booked this hotel whilst working in the area was because it had a pup next door!! Hope some find this useful.
Dave Pallot . 2024-03-19
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For its location next to a busy shopping mall we should of guessed by how quiet it was for a Saturday evening that it wasn't going to be anything special. The welcome and staff was good. The food however was nothing to write home about. Our lasagne was very dry, very much felt like it was out of the freezer and re-heated, it certainly wasn't fresh. The chips also are bland are bought in. To be fair we did receive 20% discount but we won't be returning.
Johnb0789 . 2024-03-17
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Very clean,good food,friendly service.
Melvyn Douglas . 2024-03-16
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Lovely place to eat,toasted brie cranberry and bacon sandwich, delicious 😋
Simon Jackson . 2024-03-04
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Food cold, soup thick and just warm, steak and mash cold!. Stuffing in baguette cold!! Won't go again.
Denise Buckberry . 2024-03-03
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Friendly staff and good food. Nothing to fault!
Jonathan Bowers . 2024-03-01
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One of the half dozen or so local eateries that get away with mediocre food because there is little competition. Okay for the kids, and always bustling because of its location, but generally unimpressive all round.
Marius Cipolla . 2024-02-24
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Vegetable soup of the day to Salty.
Christine Barker . 2024-02-15
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A varied menu. Not the cheapest, but food was very good. Service with a smile and efficient.
Alison Reed . 2024-02-07
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Great food, great price super service
sue Williams . 2024-01-07
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Very pleasant staff, nicely cooked food, good amount of cheese in brie and bacon baguette. Nice crispy fish fingers and tartare.
steve valentine . 2024-01-06
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Nicely presented food at a reasonable price
Jenny Leggett . 2024-01-04
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The staff are friendly - that is about the extent of what is good about this restaurant. The pasta is overcooked and mushy, and despite saying it is out u see the grill before serving, it was not. The fish and chips were bland, the “gelato” is not gelato at all and uses the cheapest, processed flavours possible - even the drinks weren’t nice (I had the “Sicilian lemon and elderflower lemonade”: no elderflower taste whatsoever and it was otherwise just bitter and undrinkable). Convinced that this restaurant is busy only because it is next to the outlet centre…that is the only reason we ended up there. I’d 100% avoid it if possible.
Nicole Boyd . 2023-12-29
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Love this place! Great food, lovely staff! The ploughman's lunch is fantastic?
Emma Steel . 2023-12-27
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Burgers good. Mac cheese overcooked pasta not grilled and no cheese sauce awful not be going back again
sally bond . 2023-12-24
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Lovely restaurant, friendly staff and helpful. Reasonably priced too
Maureen Hewiitt . 2023-12-21
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Took my mum for her 88th birthday, 9 people in total at Saturday lunchtime. Service was great although they were extremely busy and everyone enjoyed their meal. Thank you to all the staff, we really enjoyed it.
Dam Buster . 2023-12-16
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It was a lovely experience. The staff was friendly and the food was great. We hadn't booked but they fit us in easily with no problems. Would highly recommend.
Samantha Kemp . 2023-12-12
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Called in for a bite to eat after a shopping trip The starter came out in good time but there was quiet a delay on the main course Although the food was very good,the shine was gone with the wait, I fully understand this was possibly a one of and we will return for another visit
Simon Hancock . 2023-12-11
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Our group of 5 pentioners arrived at 12 15 . About 12 30 our starters arrived but then we had to wait until nearly 1 30 for our main Christmas meal. When it arrived the turkey was very nice and tasty but unfortunately the rest of our meal we couldn't eat due to the roast potatoes being over cooked and couldn't even cut them with a knife . The vegatables where under cooked and hard so again we found them unable to eat . .
Jackie Hunt . 2023-12-07
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This is a absolute 💯 percent must for food. You are treated like your the most important person at that time . The service and food is second to none . The staff are well trained and management is superb. Prices are good and quality is beyond expectations. I would say if you are in the area come and eat and drink here worth every penny
Jeff Heath . 2023-11-29
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Very average meal. My sausages were over cooked although I received a refund for this, Music system far too loud. I wouldn't rush to go again.
Brian Ford . 2023-11-26
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Went for roast dinner Been sat around so not that warm Over price poor quality Not recommended
fred hirst . 2023-11-25
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Always a pleasure visiting the kitchen, great service, great food, value for money
Richard Mister . 2023-11-21
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We didn’t realise that we booked on a deal day so ended up getting 2 x 3 courses plus 2 kids meals and drinks for £60 total bargain. Food was top notch not small portions either great quality and value. They even accommodated that it was my wife’s birthday by added a balloon at the table and candle on her dessert. Service a bit slow and needed prompting for extra drinks and dessert but no big deal as they were fairly busy. Very impressive will definitely be back.
Jason . 2023-11-17
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Food good but standard pub food. Service a little off the mark.
Richard Bidwell . 2023-11-16
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Enjoyed our quick bite to eat with a cuppa. Good menu with GF options.
Norah Britton . 2023-11-12
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Food is absolutely delicious!!! Proper home made, proper flavoursome food, my critique of the place is sadly service, whilst friendly, it was rather slow, both to seat us in the first place and again to take our order, I ended up asking if I order at the bar. Thankfully, though, all was saved when I tasted my first mouthful!! My wife had the beef stew, with horseradish mash potato. I had their homemade chilli con carne 😋 although I did try both dishes, and they were a taste sensation!! Also, in terms of atmosphere, they had what I can only describe as "hold music" much like when you're on a call to a service centre / call centre, that was a bit painful after a while. 2 minor details though, for a taste bud-gasm go eat here!!
Angel Berry . 2023-11-12
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We always enjoy the food here. Plus the service is excellent
Yvonne Belcher . 2023-11-07
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Food cold, staff very welcome, table very sticky, Food okay
P Bee . 2023-11-04
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My husband David and me had a excellent Sunday lunch .staff were very friendly and helpful ..
Julie Atwell . 2023-10-23
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Very quiet for a Saturday evening. Service was good and friendly.
Richard Barker . 2023-10-22
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Really good food, really enjoyed it. Staff were attentive and very polite
Maz Finden . 2023-10-20
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Good choices. Good service. Good prices. Had a light lunch whilst shopping.
Ken Childs . 2023-10-18
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It's a reasonable place,it has the potential to be great but somehow it misses something hence to get average food, service which tends to be impersonal and then rather costly food. I only go if there is nothing else open. Pity really thought it going to be something nice.
Russell Owen . 2023-10-17
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Nice food service a bitbslow concerning it wasn't busy but a good vibe
Paul Mccarthy . 2023-10-16
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Had good food. Loved the vegan Soya & Onion pie.
R Kendall . 2023-09-21
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Passing through Spalding. Found this restaurant very reasonable , with good sevice and good portions. Spacious and friendly atmosphere.
Phil Barrs . 2023-09-10
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We had a fantastic meal this evening. 2 of us are coeliac and we appreciated the choices available to us. Lasagne, garlic bread, mac and cheese with bacon, gf chilli and rice and gf beef stew with mash were all great. An Eton Mess and 2 sticky toffee puddings were also lovely. Staff were excellent, friendly and professional. We'll definitely go back.
Leisa Pickett . 2023-09-09
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Nice food and varied menu with very good service
Brian Isted . 2023-09-06
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