The King's Head in Epping Forest

Friendly staff and nice atmosphere. Steak was very good. Service was quick and efficient. Some of the seating needs renewing our bench had a torn cover but overall we had lovely evening and will most likely return.

We were a large table of mostly children but food was great and our waitress Nikki was absolutely fab. Lots of checking we are ok and even found something for my son to have for pudding as he has given up chocolate for lent. Really felt like she went out of her way. Have been a few times recently and consistently good so will be back soon

The service here for breakfast is warm and friendly. However the food was mediocre, served on cold plates and was lukewarm at best. We had a simple request for a variation to the menu and the chef said no. The waitress was apologetic. Perhaps the chef needs reviewing. No effort made.

Had a great time at the brunch, singer was amazing. Food lovely and great atmosphere. Drinks were flowing and me and friends enjoyed, will defo be coming to the next one.

The service received by our large party (we booked a private room for 19 guests) was awful. Food courses were delivered to our table so slowly that half of my guests had finished their meal before others (including children) had theirs delivered. The staff did not prioritise the delivery of the children's meals and so parents had to decide whether to eat theirs or wait and let them get cold while waiting for their kid's meals to arrive. Despite declaring dietary and allergy restrictions these were not observed and so meals for two people had to be returned and re-prepared. Clearly they cannot cater for large groups as they treat you the same as a table of two.

Other than the fire, overcooked eggs and 25 minute time wait for a drink and a shortage of their bottomless drinks… it was good! Only issue was when waiting for a new plate, by the time it came out the rest of my family had finished, not to forget the egg shell I found in my food. They had an amazing singer, and the waiters tried to do their best until it took them around thirty minutes to tidy plates and drinks. To top it all off, a waitress spilt several drinks all over my family member, where I had to take her home to change as she was completely soaked - if you can’t handle holding that many drinks, go back for the ones you can’t handle! Disappointing. There was another waitress being all touchy feely with a man, him touched her and kissing in front of the customers. Cant forget to mention the ginger head chef picking and wiping his nos with his gloves, then using the same gloved hands to touch and serve food. Nice! Picture proof available upon request for the food and waiters.

Absolutely shocking service, I've been eating here for years and always found the staff kind and attentive, especially Felicity. On my last visit with my 11 year old daughter, I didn't have a booking, there were plenty of tables available, and I was told that it wasn't a problem. We were taken to a table and left waiting for 30 minutes, not even asked for a drinks order. Despite trying to attract the attention of one of the two staff that were just swanning around they simply ignored us until I got up to leave. At this point she waived and said thanks for coming?? I told the staff member that the service was shocking and that we had been ignored for 30 minutes, the reply was 'well you didn't even have a booking'. She was more concerned on prancing around the wreath making table! Despite 7 years, I won't be going back. Shame Really.

Went for a walk to explore Ongar. Popped in for Sunday brunch. It took 15 mins to get 2 lattes and a further 20 mins to get our food. It wasn’t busy so that seemed very slow. The food arrived and whilst it looked nice was nothing special. Maple syrup pancakes were served with a pot of fridge cold maple syrup which made the whole thing cold to eat. The bacon was dry and there was not enough of it for the price. The waitress was polite but way too slow. No idea how they cope when it’s busy. I wouldn’t go back.

Great venue with friendly and professional staff welcoming you at all stages. Lots of seating areas and a great menu choices. Between 6 of us we shared garlic bread, and cammonbear dip for starters. For our mains we ordered the chicken chorizo pasta, pepperoni pizza, Gammon ham and egg, and fish and chips. All food tasted delicious and was severed piping hot. Apart from the starters, the food was served quickly with fantastic portion sizes. Overall a great visit. We would perhaps like to return on a less busy day to enjoy it better, but we would definitely return due to the great tasting food and fantastic staff. Negatives: 20 minute wait before anyone came over to serve us. We had to ask to be served. Very busy in the restaurant that day, and only 3 staff members attending the entire restaurant. Long wait for starters to arrive after ordering. Clearly very understaffed at a busy time of the year. Staff were great, but we felt for them. After the visit all our clothes smelt of oil/greasy smoke like we had sat in the kitchen for our meal. We all noticed the smell during arrival, but only returning home realised how much it smelt, having to wash all our clothes straight away.

Nice menu, service slow, staff not very attentive. Went for a meal with friends, food was nice.

The worst Christmas dinner I’ve had , been here a few years running and always had a excellent Christmas dinner but this time it’s was way off it , everything was either cold or overcooked, service was a joke, no Brussel sprouts , half of the vegetables they promised did not arrive!!! I will definitely not be returning, thanks for ruining my family’s Christmas dinner

Wow what a great place! Amazing customer service and the food was just brilliant!!! It was so good!

Unexpected visit whilst out on Boxing Day, lovely food, atmosphere, and lovely staff that fitted us in!!

This was our third visit to The Kings Head for Christmas day dinner and on the previous two occasions, we’ve had a great experience, however on this occasion its very apparent that the food quality and service has gone downhill massively. £105 per head and on arrival we had to wait over 20 minutes for a welcome drink and they also had no bottled still water. The starters and desserts were ok but the mains were well below standard and not even comparable to what you would usually expect to receive for a regular Sunday dinner. The yorkshire puddings and roast potatoes were burned and inedible. The turkey was dry and despite the menu saying ham and pigs in blankets were included, they were not on our plates. The mixed root vegetables was actually just one carrot and the ‘vegetables to share’ was one small plate between four people of broccoli and cabbage, no parsnips or brussels or any trimmings that one would expect for this price on Christmas day. No coffee included and the service was awful. Yes we did complain and had our bill adjusted but I think it’s important to flag our experience. We will go somewhere else next Christmas.

Beautiful place set in a beautiful small town. Fantastic service and food was delicious. If you are in the area I'd thoroughly recommend a visit.

Had chicken very dry and glaze was burnt husband had to ask twice for apple sauce which was part of his pork meal. service three waitresses was very quite waited over half an hour before our food order was taken then later two of the three were seated at a table eating so everything was left to the one girl so again waited a while to ask for our bill not impressed would not rush back

Waited about 10 to 15 minutes just to be seated and then an hour and a quarter to receive food. Had one drinks order at the start but no follow up checking to see how we were or if we wanted anything else. Restaurant did not seem particularly busy. Waitress did come up to us after about 45 minutes to tell us two tables would be getting their food then it was us. We thought 2 hours would be plenty of time for a meal as we had something else booked but it was a case of eat dinner and skip desert or be late. Will not be rushing back any time soon

Great atmosphere in there, Nikki was our host and she was so lovely and was always making sure we were looked after, made our night

They were very accommodating that we had 3 large shepard dogswith us! Who were impeccably behaved, may I add. However this ment we sat in the bar area. Clearly they forgot about us. We waited over an hour for our mains, which were then cold. Our dirty starter dishes were left in front of us for this hour. The veg was still raw! Completely raw. The plates had water marks all over them. We then sat for 45 minutes with dirty main dishes in front of us while waiting for coffee! We cancelled the coffees and complained. We were given the coffees free of charge and 20% off the bill. Which was nice of them. We did feel compensated however I wouldn't go back to experience that again.

Cost £76 for two roast dinners with 2x cauliflower cheese 1x pigs in blanket and two soft drinks! Orange juice was served in a tired Ale glass. The beef was fatty and I was chewing it for ages. Veg I get in most places is cooked with a crunch but the broccoli was hard. The roast potatoes were also hard. The yorkie was lovely. Says on the menu beef served with a horseradish but had to go up and ask for that, they then brought out a tiny bit although there was two of us with beef dinners. A chap did come over and ask how the meal is and I stated not great, he just said excellent and walked off without asking for further feedback. I had great hopes for this as I had spoken to a chap called Gary who served me drinks previously in the week and assured me of the quality of the food. Unfortunately I will not be spending even 76p in this place let alone £76 for that rubbish, including the service!!!

Excellent food , staff were really helpful and great side room all decorated for the festive time - highly recommend

Fantastic day at the Kings Head in Ongar. Staff were absolutely amazing and the food was incredible, lovely pizzas and roasts on a Sunday. We had our own private room due to the size of our booking but the staff were extremely accommodating making sure we always had everything we needed

Highly recommend - popped in today on the off chance of getting some lunch and was not disappointed. Keira made us very welcome and looked after us extremely well. And the roast chicken and beef lunches were exceptional. We will be back.

Nice place but poor lady in the bar was on her own for a while till some1 helped her, she was polite and professional with a smile 😃 bless u.. blonde young beauty.. Lamb was unbelievable Best so far.. bit pricey at the bar 🍸 that's it but all good. Been b4 and go again. Even saw salsa lessons next door, may pop in.

Dreadful service. Food not good. Would not recommend at all. If we were not with friends we would have asked for a refund! We did not bring this up at the time as we had invited friends and did not want to embarrass them. They had come a long way and we were extremely embarrassed and kept apologising!

We had a table of 17 ,the service food ,atmosphere and price was spot on thank you kings Head

Exceptional Sunday lunch - massively nicer, more varied and interesting that most places offer. Very nice setting. The staff were exceptional friendly, helpful and attentive. We have young kids so they found a separate area for us and the staff were incredibly kind. Excellent kid (as well as adult) menu. Will definitely return. The signage outside to find the place could be improved - it's hidden BEHIND the Sainsburies carpark - it feels like you are driving across a field to enter (and only then can you see the sign).

I gave it 2 star because the pub restaurant is beautiful and the layout is relly nice, warm and inviting BUT the staff is terrible so unorganised, they dont lias with each other, the place was very quite few clients in ther and managers couldnt even lias with each other even when my client confirmed the bill infront of one manager and a trainee they still was clueless very unprofessional sorry 2 star for me.

Went for an impromptu family Sunday meal. Greeted warmly, food was great. The roast beef was superb……tender slow cooked meat, with delicious veg! Also the menu is nut free which is great for our family. Thanks Kings Head!!!

We attended a charity quiz night here last week organised by one of the staff, Olivia. We had such a fantastic evening, the food was amazing and the service was excellent. The quiz which was for a charity close to our hearts was so well organised and the raffle had some fabulous prizes. I’m so pleased it was so well attended and a huge amount was raised for the SUDEP charity. Well done Olivia and all the team at the Kings Head.

Attended a quiz evening and have to say what a wonderful venue. The staff and food were amazing. I live nearly an hour away but would happily come again just for the warm welcome and fab food. The staff were so friendly and particularly Liv made us feel so welcome. Bonus we finished 2nd and won some fab raffle prizes.

Our first visit last night for dinner and a charity quiz night. I had the pork belly and it was delicious, highly recommended! Atmosphere was great, decor was modern and warm, staff were very friendly, nothing was too much trouble. Olivia was particularly helpful and is an asset to the great team of staff they have there. We will definitely be back for food and drinks again! Thank you Kings Head!

I went for the quiz night the staff were very attentive the food came very quickly and the food was lovely. Had the porchetta and it was amazing . Liv organised everything and she was great Jenny and another waitresses on were lovely brad on the bar. He was great and all the other staff that worked tonight were great. I came here on October 22 and all the charity quiz night was amazing. Food drinks lovely and I could not say anything better about this pub. I would come here time after time it was a lovely pub and I will definitely be coming here again.

Been here 2 times and really like it and would recommend this pub for a meal.

I review this for the pub part only. We have eaten here plenty of times and it's excellent, not for just being a pub though. Waited 10 minutes to get served ... twice! You can definitely see what their priority is. Will eat there again, no problem, but not the place to pop in for a beer

The food here was lovely. The waitress was so friendly too. The restaurant was very clean. It wasn't too busy for a Saturday night.

Lovely dinner. Starter was delicious and the steak for main course was melt in the mouth. All the food came out quick and the waitress was brilliant. Thanks Kirsty!

We stopped at Kings Head for lunch while visiting the town of Chipping Ongar. The food was great and the restaurant is lovely. Everyone who worked there was very friendly. We are from the States and enjoyed talking with the staff.

Went for lunch and it’s a very impressive restaurant/bar area. Lovely food which was seriously let down by slow, inattentive service. We gave up waiting to be asked for coffee/dessert, couldn’t catch the eye of any staff so just went up to get the bill and pay. Great shame and disappointing !

Really excellent sunday lunch venue. The staff were very friendly, attentive and helpful. Food was delicious, our dining party particularly loved the veggie options but my beef was as good a roast as I have had in many years.

Just moved to ongar and came to kings head .. Nikki was great, attentive and caring with quick service. The food was really good too I will defo be returning

Had the best time, 80’s brunch, such a laugh, drinks and food lovely , definitely come to another one, my friends really enjoyed it

Unfortunately there appeared to be a shortage of staff so the service was under par and it was difficult to attract attention. However all staff were very welcoming.

The food was really good and the staff were very friendly

Are we getting served anytime soon? Not that just 10 people came after us and got served first…. I mean

Popped in for a quick drink and dinner. The restaurant itself exudes a nice atmosphere but unfortunately a couple of issues with our order detracted a little from the experience. The waitress did here best to keep us happy so kudos to her! Same situation at the bar - ordered Pimms but there was no fruit to go in to it and the barmaid expressed her disappointment that the bar had not been properly stocked. Overall I'd say it was OK but no great shakes - maybe we just visited on the wrong night.

Great place for a spot of brunch. The restaurant decor is hands down the best in the area. Very bright and spacious inside; so you aren’t sitting on top of the people on the next table (save that for weekends!!) Perfect for a quiet bite to eat and/or to pretend you’re working! The English Breakfast may look a little pricey compared to others in the area, but it’s good quality, cooked well and a heathy size! I’ll give you a PIZZA advice, it’s the YEAST I can do and it KNEADS mentioning- they have an amazing wood fired oven so DOUGHn’t leave without having a whole one to yourself! The pub side is ok, but never seems to be anyone serving and if you’re after a gin etc they have to go off to the kitchen for your slice. Plenty of parking and outdoor space too.

Have been to Kings Head before and food was very nice so thought we would try for Sunday lunch. The waitresses were as lovely as ever but when the food arrived the beef (which was good) was on top of the veg and the carrots and roast potatoes underneath were really cold - not even warm! Nikki apologised and brought us fresh potatoes & veg which were quite hot but of course we'd eaten most of our meat by then, for £22 it's not a lot to ask for hot food. Nikki did take our drinks off the bill which was a. nice gesture but it's a shame that for such a nice venue the food being improved could make it really special.

We decided to enjoy a few drinks and dinner at the Kings Head and it was lovely. The most important part of any visit has to be the waiting staff. We were looked after by Felicity and she was a delight. Always checking that we had everything we needed and was chatty and polite. Our meal was very tasty and enjoyable. We will return and hope to have Felicity serving us again.

Absolute terrible service & food. Waited 20 minutes to get served. Food was terrible. Never going there again.

Disappointing visit. Have been here a few times and always considered it overpriced but found the menu varied and great for vegetarians and vegans. Came here for a family meal and was extremely disappointed to the point that I won’t be returning here for a very long time. First lot of drinks took over 25 minutes to get to us, after them being chased. Starters were mediocre, cauliflower wings overcooked, ham and cheese croquettes just filled with potato. The wait between starters and mains were ridiculous, we could see our food waiting under a light for up to 15 minutes before receiving it. Service was absolutely dire, staff forgetting drinks, sauces, cutlery, whilst twiddling their fingers at the bar. Mains came and the calzone was full of stodgy cheese, barely any meat; veggie moussaka sloppy with barely any ‘meat’ alternative. One member of staff named felicity tried her hardest at improving our experience but this was not good enough. We then got promise service charge would be removed and we receiving the bill, had to chase for this to be removed. I don’t want discounts when going out to eat but I feel more should have been offered to us for such a letdown of a meal. For the price of this place, I genuinely would recommend spending your money elsewhere until they train their waiting staff appropriately and sort their kitchen out.

Good food, great service. We were looked after by Kirsty, who was very attentive and helpful. The homemade pizzas were tasty, and the fish and chips were devoured by those who chose that option.

Gorgeous meal, again at the Kings Head! Felicity was our waitress for the entirety of our meal and was nothing but attentive! Can't wait to visit again soon :)

Kings head is our go to mid week place..always fantastic service..best fish and chips ever .

Sunday roast meat fine but vegetables were poor quality potatoes could have been old. Service not good waited ages to be served with only 2 waitresses working .

Had a very pleasant Bank Holiday lunch here. Pub/Restaurant is much larger than appears from the main road. Good barn style space at the back and outside eating area too. Found the acoustics noisy in the barn area but then it was pretty busy. Food good, service friendly.

Terrible experience!!! firstly we were told after sitting down and ordering our food that there were no pizzas, or bread on the menu. We waited 20+ mins for our drinks to arrive to the table and two of the drinks were missing. After waiting a long time for our food to arrive, two of the side dishes which we ordered were also missing. The food is average and the service is shocking, overall very disappointing.

We called at 8.52pm to check what time the kitchen shut and we were told 9.30pm and the lady said come down and she’d book us a table if we like. We arrived at 9.22pm and waited a while to be seen by a member of staff and we were then turned away and told they were shutting the kitchen. Disgusted that we were turned away after driving all the way there especially as we arrived prior to kitchen closure . We left starving and very disappointed with the level of customer service received.

Great spot to eat and drink. Friendly staff good parking area, pleasant surroundings

Stopped off for a late lunch early dinner, ordered a Pizza each It was quiet in there, pizza was lovely and staff were great

Great menu .. and we had a really keen and helpful waitress who made the experience so much more enjoyable

Great meal and great service from Kim. Thank you. I appreciate getting us in at short notice and the great food and service

Food is always nice but I feel you starting to take the mick big time. Offered a small pot of sauce then charge a pound each so 5 pound on sauce? Then 4 pound for a coke? I know we was in Ongar. But I don’t even pay them prices in Chelsea. Greed isn’t good look won’t be returning.

Great place to dine with excellent selection of food and drink. Good service and friendly staff.

Scotch egg was burnt so sent back, didn't want to risk another starter. Gambas pil pil was like spicy tomato soup with some prawns added. Mains were ok but expensive. Nothing was offered off bill and no apology when paying. Won't bother again.

We went there for a Birthday lunch. I was a bit apprehensive because I had heard stories about very slow service but I am pleased to say the whole experience was very good and I would recommend it for a brunch visit.

Nice food, especially from the Specials Menu. Our server, Felicity, was very attentive and helpful. One criticism is the limited choice of ales.

Met some friends for an early dinner, I was first there but felt quite comfortable waiting in the bar area where I was served by friendly staff,we went through to the restaurant which was spacious, informal and has an open kitchen... our waitress was extremely pleasant and friendly,the food was nice and not over priced,I had sausage and mash ,very tasty, a pizza ..remains of which was taken home....ham egg and chips which left a clean plate lol,.....nice atmosphere....and clean toilets!

Ordered 2 pizzas and chips waited over an hour for the food sent back chips twice as they were stone cold got my order wrong with another table and pizzas were burnt and cold to add to this one of the workers who I asked for a refund from them turnt round to her colleague and mumbled somthing about me to her furthermore she then said to my uncle who was with me but on another table “that blonde girl took ur food we didn’t mess it up”. They are very unorganised very unprofessional and to be honest I would definitely never return to this pub they rude, ignorant, and have poor service

Absolutely excellent place for lunch. They couldn't give better service if we were royalty. Beautiful fresh food promptly served - thank you 😉

Great menu options, on the day (it was late on a bank holiday) there were quite a few items out but this was communicated to us well. The service from Ruby was great, she was knowledgeable, polite and enthusiastic. It was a lovely evening!

Just celebrated a family birthday and had excellent food and great service from Julie and the staff. Recommend you try for yourself.

I had been to the Kings Head once before a while ago and thought I’d give it another chance as last time we visited the service was very slow. After visiting the other night, safe to say I won’t be returning. The service was slow, it is a very loud restaurant and we paid £17 for a tiny burger and about 10 chips (if that) - not even a tomatoe or mushroom on the side or anything like that. Very over priced and won’t be returning. Disappointed as this is local pub to us aswell.

Lovely food as always and superb service. Ruby was very attentive and it made our Mother's Day lunch! We'll be back soon.

Came in for Mother’s Day and what a lovely dinner we had! Food was amazing and our waitress were lovely (Olivia and Nicky) great service!

Wow - what a secret little place this is at the back of the pub. 7 of us went out for Mothers Day lunch. We only had the table for 2 hours but unfortunately 4 got stuck in traffic. Jenny, who was our server, went to check if our table was booked out after us. Thankfully we were able to keep the table much later that originally thought. Jenny was simply the best. If any of you get her you will not go wrong. The atmosphere was brilliant and the food was amazing. Without a doubt we would all definitely go back. For the men out there the burgers went own a treat with my family.

No many people been there nice place not at food yet not had the service yet obviously looking place

I am a regular at the Kings head but on my last visit I ordered a muffin with salmon mushroom and avacodo... My muffin was so small with a tiny bit of salmon.. one mushroom and I had to pay extra for the avacodo!! I didn't have the 2 eggs that came with it because of a allergy... so I was charged £17 ... very expensive for such a tiny meal ... very disappointing

First of all I must say that I have eaten at the Kings Head many many times with friends and family without any complaints so am disappointed to have to write this review. After a very long day involving a family house move my daughter, myself and her little boy decided that a takeaway pizza from TKH would be perfect. We called to place the order and we’re told that the kitchen weren’t answering their phone so we should either come in personally or call back in half an hour. This was around 7 o’clock and we were starving so decided to drive up there and ‘eat in’ bearing in mind we had a child to feed. On our arrival we were left standing at the reception desk/bar area for over five minutes with staff members mostly ignoring us though one said she’d be with us shortly but didn’t come back. Another group of people (men) arrived and a staff member immediately appeared from nowhere and directed them to a table. I pointed out to the waitress that we had been waiting some time at which time her attitude was very terse and even a little aggressive at which time I was so shocked that we chose to walk out. I know the group that TKH is part of are known for training their staff to a high standard and this has always been my/our experience at this establishment in the past. Therefore, I was so surprised at her poor customer service skills. If the waitress had shown the slightest empathy for our long wait I would have of course said “No problem “ but her attitude was far from our usual great experience at TKH. As I side note for staff I’d also like to say if the restaurant aren’t answering their phone, walk the few steps into the restaurant and speak to them yourself rather than tell customers to call back in half an hour!

So we didn’t have the best experience at lunch after an hour wait, some meals were barely warm. HOWEVER, the taste was good and the staff remained warm and pro. A chef down was the reason so understandable, two mains were taken off the bill which was appreciated. Sometimes when businesses aren’t having a good day it’s more important that it’s made right. And it was. 10/10.

Food was lovely great breakfast I always go here as its my local thank you Jenny for your service Anyone that is wondering to come here it is lovely place to dine for breakfast lunch and dinner

What a brilliant place! First visit was a night out with friends, second was lunch with the kids, third was Sunday lunch with a work contact and fourth was a family dinner we had a private room for. It really does cater for every type of experience and the food is great - especially the pizza!!!

Great place to have a good full english breakfast after a pleasant walk through the countryside. Dogs allowed outside.

The waitress was lovely. The noise levels and crying children weren't great. The mains took an hour's wait to get to us, and it wasn't very busy at that time. Our slot was 5-6.30- the mains only turned up at 6.30 and the fish was overcooked and dry and the chips soggy and warm. The salmon was very nice but the salad was not -loads of runny humus which needed bread, oily rocket, undercooked squash. Its very rare I persuade my husband to dine out-I don't expect we will do it again soon.

Had family Sunday Roast at Kings Head, Ongar and thoroughly enjoyed it. Great atmosphere, spacious and light with plenty of room between tables. Food was truly excellent as was the wine with 5 star service from Kirsty who looked after us during our lunch. Great venue and excellent value for money!! 👍

Wondered into the King's Head for a drink and the smell of great food enticed us into the resturant. Very friendly staff and our server recommended the Lamb Rib Roast Special, it was exceptional! Would highly recommend and look forward to returning.

Delicious food, nice ambience for a quick bite to eat as part ofna stopover. Would come again when next in the area

Visited today 11/02. Service at start seemed OK, waiters took drink orders in time. We never had food menus on arrival or given these, so we had to ask staff for these. Only one waitress taking food orders for entire restaurant on a peak Sunday lunch time? Despite having 3/4 other waitress staff standing around and talking. We had to ask 3 times for our food order to be taken. Waited over 15 minutes. Food arrived and was really tasty. We also ordered desserts which were OK nothing special. We had to wait 40 minutes for desserts to be served too. Whilst other groups who arrived after us had already been and gone. I think they forgot about our table.

Nice place, friendly helpful staff, sadly awful clientele. First time there for a quick drink and catch up. Unprovoked abuse from drunk customers who we've never met before. Left without finishing drinks. Have telephoned and spoken management and they have apologised. I don't hold any issue with the establishment, not their fault.

Took my 86 year old Nan for a Sunday roast and was disappointed to find the wheelchair ramp to the restaurant was out of use and the disabled toilet in the main restaurant also did not flush either, was not offered any assistance to get my nan up and down the stairs usually better service than what we received

Gone down hill !! Thought I’d give them another chance after a disappointing New Year’s Eve meal the chef is not good burns pizzas made quite a few mistakes with all our orders. Went again on the 30/1/24 and the same burnt the pizza and served chips that looked like all the leftovers off someone else’s plate. They did discount the meal but still not good enough. Manager seems ok but really young Also this is another restaurant that has a newly introduced SERVICE CHARGE it’s really off putting actually people should be able to leave a tip at their own discretion. It’s embarrassing for people to ask for it to be removed. Times are hard and inflation is high and as it is and adding a service charge on top is not fair it put me of coming

Excellent service and always great food, staff were friendly and attentive, always a good experience when having dinner there

Fantastic venue, with beautiful private room. The food was generous in size and tasty and the staff were so great. Perfect venue for an event.

incredible service and hospitality from the staff.. and food was impeccable. (the beef burger and halloumi) would highly recommend if staying in the area and looking for some great foods. 100% going there again when I'm next in the area.

We had Friday lunch here. We were 3 people. We waited 15 mins for our drinks and food order to be taken. We had ordered a nibble starter and it sat on the pass for 10 minutes and finally arrived with our main meal. We were left to our own devices for the rest of the time. I had to physically go and ask for the dessert menus. Our desserts arrived to a table still full of main dirty plates. The poor guy on duty was alone with 11 tables to serve and coffee, drinks and the rest to do. Not acceptable. Terrible management scheduling and planning. One person should not have been left to deal with all that. Our food was just ok. My lamb was dry, my friends fish and chips were ok. That’s about it. Someone somewhere needs to arrange staff much better! Service was atrocious.

Lovely restaurant and friendly staff

Great food and lovely staff. Very friendly manager Gary and waitress Kirsty and they allow dogs which is a bonus. Great choice of food and quick service

Staff friendly and welcoming and happy to accommodate. 3 stars due to food not being great and having to wait along time for cutlery so had to eat cold food.

First time we had been there. We went to the ongar railway first then we went to the King's head afterwards. My friend has a dairy allergy and for her there was alot of choice. Our waitress Kirsty was very nice and friendly. It is shame that there were only 2 people serving. Would definitely go there again.

An excellent Christmas dinner, thank you!