The Keys Yarm in Stockton-on-Tees - Phone Number, Reservations, Reviews

We booked a 60th birthday celebration and we we book a side room towards the back near the garden. The Buffett was exceptional and the room was a lovely venue. As us the staff in the keys are amazing. Always on hand, tentative and friendly. We go to the keys frequently and it’s always the same service and the same quality. Thank you once again for making our day a special one.

Had a lovely meal delicious food. staff were amazing very friendly. The wine was reasonable price and all in all had a fantastic night.

Bottomless Brunch! Came for bottomless brunch with a group of girlfriends. We chose the location as standard of the cocktails and food choice was really good and it didn’t disappoint. The staff were super quick with the service and the cocktails non stop! The food was delicious, great atmosphere and the cocktails were outstanding! The same you’d expect to pay £10 a go for. We all felt we got really good value for money and it was a gorgeous way to spend an afternoon with friends. Would you 100% recommend!

Visited for a Sunday roast and overall happy with the experience. The service was great and the atmosphere was good. The food needs improvement for the price though.

Awful the service was appalling Food order was wrong when it arrived Waited almost an hour for food Other people left because of the long wait

I have just been to the keys for a restaurant week, 3 course meal for £20. The food was amazing, and I couldn't fault any of the courses they were all delicious, especially the beef stroganoff 😋. The lady that served us was lovely (think she was called Angela) she was very knowledgeable and helpful. Will definitely be back again

Lovely afternoon at The Keys. 20+ party but all meals out at same time (booked ahead) and lots of empty plates. Excellent food and generous portions. The staff are first class, so polite and helpful, and very friendly, would definitely recommend. Didn't partake this time, but the afternoon teas looked pretty special.

Asked for a parmo, didn’t specify size as typically would expect a small, charged for a large but when it turned up it was the size of a large males fist. Chips needed an extra 10 minutes, really poor experience

Absolutely fantastic customer service! I visited here recently as part of a hen party. We were sat outside enjoying our delicious cocktail's in the sun, when suddenly it started raining heavily! Members of staff went above and beyond and came rushing outside with umbrellas and escorted us all inside, keeping us, and most importantly the bride to be, dry. They then found us a table inside, even though it was busy and we hadn’t booked. Thank you so much! We will definitely be back☺️

Great food but disappointed in the bar running out of drinks

Went for Father’s Day breakfast the place was full but the service was slow and the breakfast was disjointed with tea and drinks coming out randomly

Lovely food. Especially the garlic mushroom starter

Booked a table for 4 of us, 2 couples. It was for a catch up, wasn't a good idea on a Saturday night...the music was far too loud, we couldn't hear each other, the drinks we ordered had ran out, tried another brand of gin, also ran out😲. The food was lovely, but where we were sat we kept getting waffs of smoke blowing in..when your a non smoker that's no good..we didn't stay after the meal...paid and left...I would of loved it if just out for a drink with friends as music was great...just too load for a meal....

You can hear yourself think, unlike other places in yarm

After arriving at 6.10pm for my granddaughters 11th birthday it took till 7.20pm to get food the children's food came out last on a red hot plate for a five year old the food was poor and not well presented didn't have time for the only thing my granddaughter wanted the brownie so to say it was a let down would be a understatement, the staff were pleasant so that's the only good thing

Food wasn't hot, seemed reheated to warm. Club sandwich was good size, much better than the chicken gyros in flat bread.

I have changed my mind about this place thanks to Layla who was so helpful and efficient. Hiring the right staff makes such a difference! Beautiful venue.

Great food great atmosphere lovely decor beautiful outside area staff amazing

Gets a good crowd in so you have to accept waiting a while for your food.

Lunchtime really slow service only seems to be 1 person doing the work the rest just wandering around. 3 mains ordered over an hours wait and the venue only looks to be a third full.

Worst parmo ive ever had. Complained to the staff but they weren't bothered as id eaten about a quarter of it. Will not return here ever again.

Poor bottomless brunch. 90 minutes started as we ordered despite a 10 minute wait to get drinks. Mac and cheese was penne pasta? We had to ask before each order, as if the staff avoided eye contact to slow things down as much as possible. Very disappointed

Size of meals reduced in size. Seasonal veg not to everyone's taste

Popped in for an afternoon of lunch with some friends The staff are all lovely and particular, thanks to Cheryl and Julie who looked after us All our food was fantastic, and I particularly recommend the prawns in cream sauce and the sticky toffee pudding The Beef fried chunky chips were unbelievable! There is a lovely atmosphere in the restaurant and there is an excellent selection of beers wines and spirits The toilets are very clean and there is a wonderful outside area I very much look forward to my next Visit

Fantastic steak, recommended. The setting is perfect for a lovely dinner. Friendly staff and nice decorations.The best place to eat in Yarm.

We've only been here once but wow the food is amazing. The decor inside is beautiful. We sat in a booth & had Sunday lunch. It was honestly lovely. Can't wait to visit again soon

Fantastic place for a lovely dinner!

Booked here today 13/04/24 for afternoon tea, firstly the staff were lovely and welcoming and happy to help and couldn't do enough to accommodate you. Secondly the afternoon tea... WOW! Best afternoon tea we have ever had, beautifully presented and amazing value for money!! Experienced many afternoon tea's all over the country and so amazed to have found the best one yet on my doorstep! Already recommended to family and friends and cannot wait to re book our next visit! And even planning a big future event to hold here and we were that impressed! Thankyou for a great experience.

Good food good atmosphere and very good service

Decorated beautifully. The Sunday lunch is honestly the best I've had. We had the brisket which was so soft and tender you could cut it with just a fork. The waitress was lovely & patient while we chose our food & drinks. I love that they allow dogs in too. Definitely highly recommend!

Having eaten several times on a Sunday, the lunch is excellent. Plenty of meat and never ending vegetables. I would definitely recommend. The only negative, no real ale.

Fantastic service as always, very good breakfast.

We had afternoon tea, the scones were freshly made and delicious as was the scotch egg. The selection of cakes was wide and they were lovely. Our waitress was very helpful and friendly. We enjoyed our afternoon tea and would highly recommend it to anyone else. We look forward to returning for another one soon.

£6.60 for a pint of Peroni, last time I will go there.

A fabulous Saturday treat being looked after by Angela and Nadine as we had a girly afternoon tea with lashings of Prosecco in The Keys Yarm. We were treated like royalty, fed gorgeous food and were kept topped up with Prosecco all afternoon. A perfectly lovely time.

Would just like to say a BIG thank you to everyone at the keys for a lovely mother's day!! love the makeover to the place and the excellent meal. ended up taking a very large portion of meat home for a very happy staffy dog!!! amazing value for money. Will definitely be back xxx

Value for money and absolutely delicious. Went for Mother’s Day afternoon tea and I couldn’t do it justice, took quite a bit home because it was so filling. Will definitely be going again

Food was excellent, so good we came back a few days later.

Best Sunday lunch in Yarm. Staff are super friendly and helpful. Great value for money too

This is our 5th Mothers day at the Keys in Yarm, outstanding food and service yet again. The best Sunday roast in Yarm by far.

Fantastic family Sunday lunch. Staff were amazing and fitted us in at zero notice after we'd been let down by another venue. Rescued Mothers day for us. The food was excellent, the staff were super friendly, helpful and attentive. 5* experience all round

I visited last night and was planning on having fish & chips but took advantage of their restaurant week offer, 3 courses for £20 from their special menu. Well, I was so pleased I did, food was amazing, large portions and served hot. Lovely flavours and everything cooked fresh. Staff were attentive but the right balance of not being overly, they were very friendly and chatty, plus great service. I would definitely come back here again and it deserves 5⭐

Lovely meal parmo and excellent staff and service.

Today 25 Feb My wife and I had Sunday lunch in the keys at 5pm it was extremely quiet so you would imagine easy for us to enjoy a Sunday lunch with starters.But this was not the case,my mushroom starter was cold so sent back my wife had finished her starter before my cold starter had been replaced with a hot one.Then our main courses arrived with cold mashed potatoes on our main plates with cold veg on a side plate.We obviously complained and were told that we wouldn't be charged for any of the food that we were served which was good as we left it all. So if anyone is thinking of going to eat in the keys do your self a favour and go else where.It was abysmal.

Occasionally popped in for a pint, brilliant service and polite friendly staff at the bar. Not tried the food so can't give reviews on that. All in all I enjoyed it.

This is a nice spot for a family dinner but they could be a little bit more vegetarian friendly. We went for Sunday lunch and didn't realise they offered a vegetarian option because it wasn't on the menu, it was only when the waitress said they had a Wellington. The food was good, just add all your options to the menu!

We did the new bottomless brunch which was fantastic value! Cannot fault it or speak highly enough of the quality of food and drinks. So tasty and a fantastic way to spend a special occasion. Special shout out to Nadine our waitress who was so lovely. We want her as our adopted mother! Highly recommend

Fabulous menu , choice qnd quality outstanding. Amazing. Sevice fantastic . Ambiance perfect. Best place in town by far. Chef should be commended.

Food was excellent and a fair price, they accommodated our dogs brilliantly, absolutely nothing to complain about.

Super disappointed, 40 minutes wait for food which didn’t arrive. When I asked I had someone defend the wait rather than say sorry and check. Turns out a printer error our order wasn’t even put in. Extremely disappointing

Good place to eat and a good location with great staff who are attentive and nothing is too much trouble. Delicious meal😋

Went to Key today for lunch and it was so delicious that I just had to write a review. The staff were brilliant - so friendly, kind and efficient. We were really impressed and can’t wait to go again.

Very chic and boutique vibes this pub / restaurant and not to mention lovely food too! All served on time as it was a rather large group I was sat with which many restaurants stuggle to cater for but no issue here! Starters and main went down a treat! Would definitely visit again. Generous tasty portions too!

Leaving one star as zero isn’t an option. We booked a meal for my daughter’s birthday- us, her friend and grandparents. We waited nearly an hour for starters when they came to us and said they couldn’t tell which were the kids’ starters on the order. Kids finally got starters an hour after ordering. We’d ordered a beef stroganoff only to be told 45 minutes after ordering there was no rice to go with it so my mother in law could either have potatoes or chose something else. The waitress came back after another 20 minutes to tell me there was no rice to go with my kebab. I hadn’t ordered rice- I’d ordered corn and honey soy chips. I asked them not to bother cooking corn (we’d been in there for nearly an hour and a half and were getting quite bored) and just to bring out whatever was ready. There was nothing on the order that was right- my food came with regular fries, my mum ordered pork skewers, she got salmon and prawn. My skewers came with a flatbread (I’m gluten free) and no mayo as advertised. The food that we did get wasn’t great at all. We hadn’t even finished the food when we got told we had to leave because kids weren’t allowed in there after 9. We weren’t given the option of desserts. Various excuses of being busy, waiters leaving etc were given. Thankfully the bill was waivered because it certainly wasn’t worth paying for.

We had Afternoon Tea. Food was great , service was great too.

I booked a table for my family, who were visiting the area and really wanted to try the parmo that they had heard about. They weren't disappointed and thoroughly enjoyed all the food they ordered. The staff were fantastic and couldn't do enough for us. Would definitely recommend. Keep up the good work

Excellent Sunday lunch and superb service from the wonderful staff. Thank you for a lovely relaxing Sunday afternoon.

We have been to the Keys in Yarm today for lunch for my daughter’s baby shower and it was absolutely perfect from beginning to end. All of the staff went above and beyond to make the afternoon so special . The food was absolutely delicious , fresh and piping hot. I am not someone who generally writes reviews but today I just had too as it was all so lovely . Ide highly recommend !

Had a work meal at the keys and had a great time. The Keys decor is warm, inviting and appealing. The staff where polite & professional. The food was excellent and portion size was good as well. when I left here I was very pleased...

Fairly average. Nothing special.

Great place for food Very friendly and welcoming staff Food was hot nice presentation and very good Staff helpful Good wheelchair access

A great night out with the office team. Easy booking - Easy access - Great food - Great atmosphere - Great value! Well done The Keys! And a night club upstairs wow

We visited the keys for our works Christmas party. The service was fantastic, and quick too. We thoroughly enjoyed the food and drink and the keys had a lovely festive atmosphere.

A wonderful merry Christmas Outing! We recently had our annual Christmas outing at The Keys Restaurant in Yarm, and it was an absolute delight! The venue provided an all-in-one experience with fantastic options for drinks at the bar, a delightful dinner in a private and ambient environment, and even a space for dancing – the perfect dessert after our meal. The service was impeccable; every order went off without a hitch, and the staff's attention to detail was outstanding. The team at The Keys truly went above and beyond to make our experience seamless. We'd give them 11 out of 10 if we could – bravo to the entire team! Special thanks to the team shout out to Felicity, James, Poppy, Layla, and, of course, the talented chef. The pre-event booking process was also incredibly simple, thanks to their efforts. We highly recommend The Keys Restaurant for any group, whether small or large, seeking the perfect venue. Our Christmas outing was a memorable and joyous occasion, thanks to the wonderful team at The Keys!

We recently enjoyed our Christmas night out at the keys and we could not speak highly enough of the venue and the staff. The keys itself is a beautifully decorated venue that has fantastic facility’s and is the perfect place for festivities ! The staff...

I took my two daughters to celebrate one of their Birthdays, her 21st. No problems getting seated and served. The server was friendly and professional. I asked if my other daughter could have a fruity cider with her meal as she is 16, the server said yes. We ordered 2 cocktails and a fruity cider, then our meal a few minutes later. We were then approached by a lady who abruptly asked for ID, I said we asked the server first if it was OK. She responded BY WHO, thankfully the server was close by who said it was her. Sadly she got told off in front of us and other customers. The server apologised to us. The food was delicious and hot. We ordered another 2 cocktails and a diet cola. We felt watched for the whole meal and this made us very uncomfortable. Then on receiving these next drinks another lady appears in my eldest daughters face and sternly asks for her ID, which she showed her she took a while checking it, handed it back and walked off. I have no problem for ID checks, it is good practice, it is the rudeness that is not acceptable . I would not want anyone to lose their licence over 1 cider. This I feel could have been handled so much better. I do not recommend this place.

Beautiful pub amazing staff and a excellent pint of guiness

Really good food and service is first class. Beer expensive though

The food was inedible, except for sandwiches, and the overall look of the food was disgusting. On complaining we were met with hostility from the staff . A very bad start to the Christmas season. We were not offered any discount as a gesture of...

Our lunch did not get off to the best start as the table was not in the best location and had been set for 5 even though 2 of our party had cancelled. We asked for a better located table and frankly, the waitress was...

What a great place and meal. Highly recommended. Free parking on a nighttime.

Went Friday and the food was amazing and too top the experience off I found the Management couldn’t do enough to help and made the trip enjoyable.

Don't book a private venue here. I felt sorry for the staff as they did not seem to be supported by management. We booked our Christmas party here and it started decently outside of the blinding disco lights. Soon, the bar staff got overwhelmed and what was two people soon become one sole person dealing with a private function of around 60. Not just this but so many randoms came into the private function despite the abundance of bouncers. Credit to the bar staff who served us tonight, they weren't at fault. Their management really let the place down.

Had an amazing night .. staff were wonderful nothing was too much trouble and food was perfect all meals served together and excellent quality ..

Since there has been no response to my private message, I am sharing the below to the public. I’m hoping that this message reaches the events manager. I recently attended the afternoon tea with the grinch with a party of 5. 2 adults and three children under the age of 6 After experiencing confusion over booking on the fb post, and paying an extra £6 on top of the ticket price… I hoped that the experience it’s self would be better. I just want to make a point of saying that the grinch was really good and the children in our group were really pleased, so all was not lost. However…. At £18 per adult and £11 per child, we absolutely did not expect to have to go to a buffet style set of boards for our food and drinks. There are multiple reasons why this didn’t work… With small children we were struggling to get any food for them and seat them while we went back for adults food… so the children had to come with us… which made it impossible to queue with the rest of room doing the same thing. And manage multiple plates of food. We were the last table to be called up and the children’s buffet was practically gone apart from a few cheese sandwiches and a couple of cakes. The adults buffet also didn’t have much remaining by the time we were able to go to that either. There were no drinks offered for children at all, which is really poor. The tea made in the tea pots was cold. It was the furthest away from any afternoon tea experience that I’ve ever had. We expected to have a selection of food served to our party of five, which would have meant we didn’t have to leave our seats with 3 small children There were bewildered people everywhere wondering where the teas and coffees were… In the nightclub, there are no changing facilities for small children, which also made the whole experience more stressful. I’m not complaining to get my money back, because my little one thoroughly enjoyed meeting the grinch, but as an adult I feel robbed that I’ve paid that price to stand in a dinner hall style queue and get scraps of left over food That was an obvious feeling at the table I was sitting at. The other families on our table were also in disbelief. The Keys is a long standing establishment and has a good reputation and I am genuinely embarrassed that I recommended this to my friend who spent her good money and attended with her children. Hopefully, you value feedback and improve on what could have been a fantastic event, but I honestly can’t say this was good value for money. It felt as though it was done to a cost saving budget and the food wasn’t properly portioned for the amount of people that had booked.

With 6 good mates on a pub crawl round the town our last port of call before catching the bus home nice friendly welcome good service and pint

There were 7 in our party and We had never eaten in here before but decided to try it for Sunday lunch , we had the most amazing time , the lady that served us was attentive , efficient and friendly , sorry didn’t catch your name but you said you work mainly on a Sunday , the food was beautiful and plenty of it to fill us up although we still had room for the sticky toffee pudding , just couldn’t resist , well done to all the team , we will most certainly be back again

Called in today for Sunday Lunch with the family. The lamb dinner was amazing, lovely soft meat and all vegetables were cooked to perfection. Got to meet Andy the manager, lovely gent who spared time to chat with us. All the floor staff were very...

The Keys over promised and unfulfilled the expectations for our daughters 30th birthday. Despite being well informed of the detailed information in advance of the event that detailed menu selection per table, per individual, per table, the blame ownership is due to the Head Chef...

Not had Sunday lunch at The Keys for a while... Well worth the visit. We all chose from the Sunday roast selection, chicken, lamb and beef brisket, but plenty to choose from if you didn't fancy a roast dinner. The plate was full. Very tasty....

Cozy and beautiful, fantastic food with great team

Wow .. what can I say. Fantastic place and amazing atmosphere. Staff are fantastic and friendly. Excellent knowledge of the dishes served. Food was amazing . Manager Andy was a friendly welcoming face. Will definitely be back.

Excellent meal, highly recommended.

Wow.. what can I say. Amazing place food was amazing. Staff were very knowledgeable on the dishes served. Very friendly staff and the manager Andy was a very welcoming face . Will definitely be back.

Visited here at the weekend for breakfast. The service was superb and the food was really really good. It's not crazy cheap here but definitely worth paying a little more to get good quality food. Waitresses couldn't do enough, would definitely recommend. You should probably book though as it's very busy.

We dined in the restaurant last night and multiple mistakes arose. From forgotten sides, to a long and unexplained wait, to being charged £30 more than our bill. For me, I ordered the Japanese hanging skewer. For one, it wasn’t hanging, and two it didn’t...

They throw you out for no reason after you've bought drinks (how convenient) door are men polite and friendly and speak to the manager to explain why I've been thrown out, no explanation and manager is too busy, what a joke

one of my new fav places, new menu , beautiful food, staff fantastic and attentive, will defo be back.

I can't comment on the food, service or atmosphere due to not even being able to book. We have tried multiple times to book a table of 20+ for a works function to be constantly promised a call back with no response. It probably is a really nice place to eat but there is a clear lack of communication in the office/front of house.

Visited here to check out their new menu having seen it advertised on their social media. Service was quick and the new menu had so much choice, I especially appreciated the extra veggie/vegan options as one member of our party is veggie however, last time we came there was very little to choose from so this was a nice surprise. We'll definitely be back!

Wow called into this pub … atmosphere lovely… Food was Amazing , great choice on New Food Menu … value fir money , presentation fab … waiting staff first class , Nadine looked after us wow was a team member . Excellent customer service . Went the extra mile . Will defo be returning.

Had Sunday Lunch. It was amazing Reasonable price. Lots of food. Great service Asked for more gravy and was presented with a huge jug. Cannot fault it

This place is a good place for a night out.The food is lovely.but does not have a good choices on the menu.we waited over a hour and half for the food and over half hour for our drinks.The manager offered us a discount on the drinks .due to the wait of the meal and drinks.but when we went to pay the bill they had not

Understaffed, unorganised, even bar managers are lax at best, simply, slow rude and lacklustre bar staff

Great place. Always accommodating and our waitress Isobelle was brilliant with there being 10 of us arriving quite late for a breakfast. Food was lovely. Everyone enjoyed it.

A girls get together 1pm-7pm. I booked a table. We got a booth but the mobility scooter of one of our party was not allowed in the main gang way so I said can’t we have a different table. That was achievable. The service was slow for drink but ok for food. The food was actually very nice. We had 3 courses each. At no time did anyone ask if food was ok or could they get us anything else drink wise. I went to the bar to order drinks. The staff member cane to the table to check the order. We asked what turned out to be the manager for more drink. He said I send one of my waitresses over. I spoke to him about this response and said it wasn’t acceptable and that the service was poor. He said they were short of staff and had some training. I said this wasn’t my problem. In fact there appeared to be lots of staff doing a lot of walking about. They never gave eye contact!! The manager apologised but didn’t offer discount or free drink. All together the visit was disappointing.

A disappointment. Really let down by the service experienced

Good Atmosphere 👌 Good Food and Friendly services 👌🤗🥰 luv it . highly recommended 👌☝️

not the best place for a birthday party.

We visited The Keys on Saturday teatime for my friends birthday dinner and drinks. The food was amazing we all opted for Parmesans (plain, hotshot and garlic mushroom) and it all came out of the kitchen piping hot in a timely manner even though it was a busy time. I love the atmosphere in The Keys and the staff are really friendly. We can’t wait for our next visit at the end of the month!