The Kew Greenhouse Cafe in Richmond upon Thames

Visited today after trip to Kew Gardens excellent food at a very reasonable price. Ploughman's Lunch for me really superb best Ginger Beer I've tasted in a long time. Very busy but service quick and friendly. My apologies to the staff I only had card so could not pay cash. Thank you

Les cafétérias de Kew Gardens (la plupart, peut-être pas toutes) servent le café dans des gobelets en carton qu’elles font payer séparément, prétendant s’attendre à ce que les visiteurs apportent leur propre récipient. Ridicule. Ce café près de la station de métro, par contre, sert un bon café dans des tasses accompagnées d’un verre d’eau

Thanks for perfact Sumner drink by Sylvia Amazing. Test of food. N good. Price ..must vist. This place allways. Nice. Customer servies

Went to Kew Gardens for a few hours on Good Friday and decided to get a drink and some food here on the way back to the tube, never again. I ordered the Chicken & Leek Pie for myself and the Courgette Flan for my wife, both came with 2/3 tiny hard potatoes, a small piece of tomato and a few lettuce leaves with no dressing. I was hungry within 90mins. This along with 2 small coffees came to just shy of £35. When a cafeteria charges these prices you expect to be well fed, not here, be portion sizes and prices are a disgrace. At least the cakes looked decent though.

Stopped in for brunch. Had a lovely home made pie, and a tasty cheese and chive croissant. Friendly staff, quick service. Lovely conservatory 😊

If you visit Kew Gardens I definitely recommend a visit in the Kew Greenhouse as this small restaurant is located just next to the Tube station. They have a good choice of food and drinks for a reasonable price (given the fact that it's located in the city of London). I love the fact that they prefer cash payment as for security reasons I don't like carrying around my credit card in public areas (and those who don't have enough cash there is a cash machine just a few steps away, in front of the Tube station).

Lovely little place, large portions at very reasonable prices. Just acriss the road fron Kew Gardens Victoria gate, the food is far superior to anything on offer at Kew. Lovely atmosphere, pleasant staff. This is our second visit with several years in between, we don't live locally, and nothing has changed.

Lunch was very disappointing. I have eaten here several times in the past when visiting Kew Gardens and enjoyed the food. Today the quality was poor. The pastry for the quiche was the texture of cardboard and hard to cut. The courgette and mushroom filling was a rather sloppy mix of overcooked vegetables. I thought I would console myself with a piece of carrot cake but that was very dry with a stiff icing. The coffee was fine. The cafe is a pleasant environment and staff are friendly but the cooking certainly needs to improve.

Such a tired, unloved establishment. Lovely plants but that is it. Decor is dated, plastic chairs are old/dirty, tiles are falling off the walls in the WC. NO CASH lol in 2023... staff indifferent/unfriendly. I had high hopes for the food, given the rest... it was barely edible, loads of rotten iceberg lettuce, tasteless potatoes, tiny portion of browning cheese.... I could go on. This place should be fantastic, given the great location. However, I would NOT recommend on any level.

Quite retro in appearance, but pretty modern in its cuisine. A perfect combination, and very suitable before/after a trip to the Gardens

Visited Kew Gardens for my Mothers 60th and stumbled across this lovely cafe on the way out of the train station. The food was lovely and we found a friendly cat sat near to our table who was really cute. The food in the glass cabinet as you walked through looked homemade and really nice. We really were spoilt for choice. The parents has stepped in due to staff sickness and we’re very friendly and had high attention to detail.

Ignorant of hygiene regulations. Aggressive older man abused me when I explained the quiche - which looked very good on the display - burnt my tongue and was rubbery and overcooked. Incorrectly quoted hygiene regulations as the reason for the overcooked quiche. No chance of reassessing how to reheat quiche - or ask customer their preferences? Lovely salad and potatoes - hope the staff are treated well. Wonderful location.

It’s a shame this cafe ‘only accepts cash’ and no debit or credit cards. Luckily we had just enough cash between the two of us to have breakfast. The location is great and the atmosphere inside is lovely. We ordered two English breakfast and English breakfast tea which is separate (not included as part of the English breakfast) unfortunately the breakfast only comes with scrambled eggs as default and not offered fried or poached eggs and also does not include any sausages or baked beans. The food was nice, however I won’t be returning as it’s a ‘cash only cafe’.

Located right near the Kew Station, this charming corner cafe is a delight to the eyes as well as the taste buds. Indoor and outdoor seating, a great selection of savoury & sweet treats, very good coffee and delightful service.

Would certainly never go back here ... queued for a while at the counter (you have to order there) and noticed it all seemed a bit chaotic, but then when we reached the point where you could order (it was around 1.30pm) we were informed that "because there's no chef" you couldn't order meals, only cakes etc. I complained that as a courtesy there ought to be a note at the entrance to inform people of this - at which point an elderly man emerged from the kitchen and had a go at me in a most aggressive manner. I pointed out it would only take a minute to put a note for customers and he said they were too buy and told me to leave, which I was doing anyway. A dreadful place.

Thoroughly enjoyable. Excellent atmosphere, great staff and the chicken & leek pie made my afternoon! Would definitely come back

They have NO ALLERGEN MENU! Items on the menu contain PEANUTS but these are not mentioned in the list of ingredients! When my daughter ordered they did not ask abut any allergies! When she told them about her peanut allergy and asked for the allergen menu they just said 'but we know there are peanuts in the dish'!!! They were rude and did not apologise!

I have eaten here many times over the years and it hasn't always been great but they've hired more friendly attentive staff and the food is fresh these days. I was pleasantly surprised at my last visit a week ago; the only issue was a dirty water glass but great fresh food.

We were looking for a cup of tea and a light snack after a visit to Kew Gardens. This cafe is ideally located for that. Firstly, we were disappointed to see on the menu "no sandwiches on Saturday". And slightly surprised in this day and age to spot the "cash only" sign. As we weren't sure where else to go (neither the neighbouring Starbucks nor the Gail's" were quite what we wanted) we decided to stay, and asked for two teas and two scones with butter. No scones they said, so we ordered toasted teacakes. The tea was fine. Served in a pot, so there was plenty. The teacakes had barely seen a toaster, so pale did they look. Quite tasty though. Twenty minutes later we saw two other customers being served scones. Which was galling. Was this because they'd ordered the more expensive cream tea? Underwhelming and not particularly good value. Can't help feeling this place trades on its location and doesn't feel it has to try very hard.

My friend has a stomach problem meaning she has to bring her own food out. As I was ordering food, a horrible old man came over to our table and starting shouting at her calling her 'disgusting' and telling her to leave. If he had politely asked, of course my friend would have understood. Don't give this cafe your time.

This is second visit and we were not disappointed , interesting choices for light lunch not expensive, friendly staff and personal service. You need cash to pay.

Lekker ouderwets thee huisje. Lekker schuilen na een regenachtige dag en bezoek aan de Kew Gardens. Heerlijke taarten , zoete...

What a lovely place this is. The atmosphere is welcoming and relaxed. The food is amazing. The Greenhouse Pie was packed with flavours and textures – proper imaginative veggie food, not just a substitute for meat. The Red Lentil & Pumpkin Loaf was fantastic too,...

Stopped for tea and cake after leaving the Garden, all good, and looked to be good selection of fresh savoury and sweet options on offer.

Stopped for tea and breakfast before visiting Kew Gardens. Its a good spot to meet friends before going into the gardens. Staff friendly and helpful with prompt service. Wished we had also bought some take away lunch - the long waits (over an hour) for...

A great place for coffee with family & friends . We had a great day out St Kew & coffee in the cafe was a must good coffee & very friendly staff. We really enjoyed our time here.

The Greenhouse cafe at Kew Gardens is a bit disappointing and feels a bit more like fast food. Also, it’s expensive for what you are offered.

Locale a pochi passi dai magnifici giardini di Kew. Propone piatti tradizionali, come lo shepherd's pie (sformato di carne e...

Wow what a lovely place to eat. Friendly staff and amazing food. Don't pass this place by. Well done and keep up the good work. 👍

Not good value. Being offered supermarket sliced bread with a ploughman’s is very poor. Salad indifferent. Staff friendly enough, but in this day and age I expect to pay a £60 bill with a bank card not ‘cash only’. We went here a few years...

We had an excellent brunch here on our way to Kew Gardens. The food was freshly cooked, well presented and very tasty. The coffee was great too. The 3 members of staff I spoke too were incredibly friendly, helpful and efficient. I would definitely not...

Called for a light lunch. The staff were all friendly, quick service. Good place for people watching. Quaint old style cafe.

It's been 2 years since I was last visiting, but still the same problem. Snarling and barking at customers instead of politeness and curtesy. No wonder the place was almost empty. The management never learn. Fortunately there are other places to go to avoid this...

The Kew greenhouse cafe is a great place for a stop before or after the visit to Kew gardens. We found the place homley with nice atmosphere and fresh good food includind vegan options .

The café is very old, which is part of its charm I suppose, and the service from the staff was vary good. The menu is a bit basic and the food was fairly basic also, nothing too much to shout about but if you want...

I am not one for writing reviews but this experience left such a bitter taste that I had to make an account here. If I could give zero stars I would, the one star will represent the one good thing, the slice of cheesecake I...

was hier zählt ist die Lage - mehr positives gibt es nicht zu berichten. Der Service ist unterirdisch. Der Geschmack...

We had a lovely lunch inside here. The food was fresh and there was a good choice of soft drinks. The surroundings were very light and pleasant. (Tables were cleaned thoroughly between customers.)

This place used to be really good but has gone down hill. There are so many other, better options available nearby to choose from. We went in for breakfast. We ordered the full english breakfast, which is pretty well defined as to what it should...

This is our go to cafe when visiting Kew as drinks there are underwhelming. It is a charming shabby chic place perfectly suited to the area. It was cash only today which was tricky but we managed to buy a couple of rich hot chocolates...

avoid this place, terrible service, rude staff member and food was so bad could not eat it absolutely appalling

Stopped in for a cream tea on the way to Kew Gardens. It has to be said, the scones were the best I've ever had. Warm, soft and flaky with cream, jam and butter! Washed down with a very nice cappucino. The rest of the...

Called in for breakfast, limited menu for this guess they are more geared up for snacks and lunch. The food however was very good and staff were friendly

Really good chicken and leek pie and so many tempting cakes to choose from. We made two visits in one day- morning and afternoon. We will definitely be returning. Perfect for Kew Gardens.

Food served cold, staff attitude even colder. Service very slow, be prepared to wait at least 30 minutes for the cold and tasteless food. Prices are a rip-off. I'm surprised this place is even allowed to operate. Had a bout of diarrhea after eating here....

Before visiting Kew gardens I had an excellent croissant and coffee outside this attractive little cafe. The service was pleasant and friendly and the food reasonably priced. I liked it so much that I went back later for a very good sandwich having rejected the...

Staying in kew to visit botanical gardens had lunch in kew greenhouse excellent double cheese ploughmans with a large slice of awesome vanilla cheese cake lovely chatty young waitress kew village is a nice area of shops near the station very very relaxed vibe

The ladies that serve you cannot be faulted, their service is impeccable . So polite and attentive. However the owner is another story - he speaks to the ladies so badly , ordering them to do this and that in a very bad tone ....

Lovely cafe. Stopped for cake and a drink after a trip around Kew Gardens. Cake selection was great and they even did custard.

Popped in for breakfast, plenty of choice and arrived quickly. Staff very pleasant and nice surroundings

We had a very tasty lunch on a nice outside table just a street away from Kew Gardens (we have found the food available in the gardens to be disappointing and overpriced so we ate before going in). The Cheese & Bacon Pie and Stuffed...

Although some of the food is warmed up, it is good quality and it's a pleasant environment, where you can stay as long as you want. I'm looking forward to returning once again.

Really lovely non-chain cafe. No horrid muzak blaring out. Gorgeous cakes and veggie food. I treated myself to a piece of strawberry roulade - which was absolutely delicious and took home a pumpkin, lentil slice and salad to go.Service was great and friendly. Highly recommend!

Stopped off here after a visit to beautiful Kew Gardens as we liked the look of the menu. We both opted for a pie which was served with salad and cold broccoli, which I personally found a little odd. Pie was very nice, just a shame it wasn’t served with a smile.Must have been at least five ladies working there but all very miserable and unfriendly. Wouldn’t be drawn into any conversation whatsoever. Clearly not happy in their workplace. Solely based on the service, I wouldn’t return or recommend.

We visited the cafe and had a chicken and leak pie and homemade quiche of the day. The quiche had been overheated in the microwave and was almost inedible. Both meals were served with cold broccoli. For £30 it was an expensive lunch, which wasn’t pleasant in the slightest. Definitely stick to tea and cake and avoid hot food!

At the crossroads this cafe has a wonderful situation and is a joy for people watching. However the menu is rather standard and although the service is brisk this was not a specially memorable visit. Fair prices.

After 4 years , revisited this pleasant little establishment for a nice morning cappuccino on our way to the Indonesian Orchid Show at the National Botanical Kew Gardens. Very nice coffee and great selection of yummy tasty morsels to tempt the sweet tooth . Very pleasant seating arrangements and lots of table space to select from. Prices are very reasonable and service is quick and efficient. You will not be disappointed.

Had a piece of Beef pie. It arrived served partially reheated, not even hot on the outside and cold in. Sent it back and it returned exactly the same. The waitress chatting was more important than checking the temperature as it came out of the non functioning Microwave. Exasperated a refund was requested. Waitress refunded but then denied charging the 10% service charge. My wife paid for the meal and knew the total for the meal. The waitress disappeared and After 10 mins asked for the manager. Old man duly appeared and gave us the can’t check the till until the end of the day routine. Stuck it out and eventually refunded. Will never go there again.

Tables four four in a historic building. Food interesting with a choice including vegetarian items. Conveniently near Kew Gardens.

I ordered scrambled egg with bacon on toast. The bread was mouldy. I also don’t like how you have to take your food off the bread to then butter it. Why can’t it be buttered already. Not happy at all

Location good. Coffee foul. Staff & manager surly. Food looks interesting but I did t risk it after coffee experience

Had breakfast here with my wife before embarking towards Kew Gardens. It was somewhat quaint and much quieter than the Starbucks a few doors down so thought we would give it a go. Ordered some scrambled eggs on toast and a cappuccino and a pop of tea. Terrible. It was microwaved and then placed as a slab on two hard toast. Very rubbery and no taste. The two staff members didn’t greet us as we walked in not a goodbye as we walked out. The cappuccino was tiny and smothered in chocolate powder which overpowered the taste of the coffee beans. The cutlery was stained and the plastic table cloth sticky. I wouldn’t recommend this place at all. The owner just sat there talking to her staff with no effort to ask how our experience was. For a £16 eggs and to toast I was very disappointed and will never return again. Alas..

Nell'attesa di visitare lo spettacolo delle luci ai kew gardens, questo posto di ristoro ci ha ben accolto con il suo tea, coffee and cakes!

We came here having arrived for Christmas at Kew slightly too early, to eat some cake and gather our tickets. The atmosphere is charming and makes you feel very festive with the decorations around. The staff were a bit inattentive and didn't come to our table to ask if we were OK, but they fulfilled our requests promptly. Their toilets are clean and nice-smelling, but they only have one per gender, so you might be in for a long wait to use the toilets.

Arriving too early for our time slot at Kew, we initially popped in here arou d 5.15 for a hot chocolate. The atmosphere is lovely & having been tempted by the amazing array of food on offer, we decided to have a bite to eat as well. My partner had a cream scone & hot chocolate, I opted for a ploughman's with a glass of white wine. I couldn't decide on 1 of the 3 cheeses offered so asked if I could have a little of each one. It was an extra 50p. Oh my goodness, when it arrived at our table about 5mins later I was amazed at how much food was on my plate. We ended up sharing it between the 2 of us.

Antigua bakery que reconvierte su amplio espacio, luminoso, en las cercanías de los idílicos Kew Gardens, donde desayunar, almorzar o hacer esa merienda mientras el sol cae tras la casitas del barrio.

Lovely little place near Kew, with a huge selection of fresh food, including salads and cakes. Gets very busy and can feel a bit cramped.

This café is charming. The food was good, the ambience warm. The service was pleasant and efficient.

À une centaine de mètres de la gare petit café à l’atmosphère familiale. Bonnes tartes et pies fait maison, bon desserts aussi. Nous avons goûté le cheese pie et les scones. On passe commande et on règle avant d’aller s’assoir, les plats sont présentés en vitrine. Possibilité de s’installer dans la véranda à l’arrière. Pas spécialement bon marché.

The food is very average and it’s microwaved. Quite price for what it is. But it is very charming the inside.

We came here and had a slice of pie, with a tiny salad and some cold hard vegetables and with 2 drinks it came in at just under £30 with I personally find shocking! Over £10 for 1 slice of pie that is just microwaved. I would advise walking straight past this place and eating elsewhere in Kew as you’ll get much much better food for your money

What a great find. Airy and elegant and very comfortable, a real gem of a cafe.

Stopped here for a glass of rose and a small bite before visiting Kew. Lovely sun spot, nice wine and great apple pie. Remember to bring cash, as they offer card payments - something we didn’t expect.

They could not have been more helpful. We were a large family group (we had booked in advance), and they had reserved us a special space. We were made to feel very welcome, given excellent service, and the afternoon tea was very good - the cakes were particularly delicious.

It pains me to write this review but unfortunately this cafe was nowhere the same quality as when I chanced upon it at the start of the year. Gone is the friendly service and unfortunately I had a pretty bad experience when I dined here. What I suffered:

Ate here before and it was nice. This time was not good at all.

Bright and attractive cafe with lots of natural light, pavement and conservatory seating.

3 different cakes tasted quite bad. The coffee was bad. Not accepting credit or debit cards. Waste of time and money.

Very good selection of vegetarian mains with lovely salads as well as delicious looking cakes. Very close to Kew Gardens and the tube station. The conservatory at the back is light and bright with prompt service making this a cafe to keep on the radar.

Just for info -- the phone number on this listing is for the Greenhouse in Mayfair which is a 2 star Michelin restaurant ! please amend this as it almost cost me £90 in cancellation fees

This is a lovely cafe I have used for many years, this time I came in for a sandwich and tea only. The avocado and brie sandwich was nice and was served with a small salad. Including a pot of tea it came to £8 so rather expensive.

Popped in for coffee and the most amazingly delicious Lemon Meringue Pie. Pastry was tasty, the lemon filling obviously made from fresh lemons and the meringue perfect- the whole pie home made. One of the best I’ve ever had. Service was friendly and contrary to other reports, clear signs stating it was cash or cheque only. I shall try a meal there,meanwhile if you like LMP and good coffee don’t miss this place!

Went to Kew but refused to pay £4.60 for a slice of cake. Come on!

We visited the Kew Greenhouse Cafe for a quick bite of lunch before visiting Kew Gardens. It was lovely - busy but a delightful selection of food all of which was very tasty. It does, at first, seem a bit chaotic but once we placed our order and took a table out the back we had a very enjoyable lunch.

We had a lovely couple of days exploring Kew Gardens and the surrounding area. The were lovely cafes, restaurants and pubs in the area.

Popped in here after being at Kew Gardens..it looks nice with tables outside and some through back in a conservatory style room. We ordered a sandwich a soup and 2 soft drinks from a young lady at the till . Drinks,the roll for the soup and cutlery arrived quite promptly and then we waited and waited and waited. Orders to other tables came and went so my husband enquired to a waitress who was very poilte and said she would find out ...and we waited and waited ..he went to the till to enquire ..the young girl was very dismissive and did not appear to really know what was happening nor did any of the other staff.. .numerous pieces of paper were checked and shuffled about ..just as we were about to request a refund our order finally arrived -no apology for what had happened -just planked in front of us. In fairness it was very nice but the length of time to wait and attitude of most of the staff (except one lady) would put me off returning or recommending .

Terribly overpriced and dreadfully poor food - a piece of soggy, microwaved quiche, a slice of stodgy, microwaved beef pie and 3 crap coffees came to £32.50.

It looked like the waitress were trying to be horrible on purpose. terrible service for microwaved plates of very average stuff.

Stopped here for Coffee and Cake on route to Kew Gardens.

Good food but they need to get a better service system sorted out. Spent 10 mins queuing to pay and it would appear only one person could use the till even though there were 3 other staff around.

Appalling service and attitude. Assistant snarled I should sit down while waiting for a coffee, and a man refused to identify himself when I phoned to make a complaint. Didn't thank for one's custom either. Ignorant

The food was very salty and massively over priced. The veg tasted like it was boiled in brine and the staff also had a salty demeanour. They also don’t take card. All in all a bad experience, definitely avoid, there are so many other great places to choose from nearby.

A tranquil summer atmosphere with plants, outside tables and a delicious array of food in the display cabinets.

I got the carrot cake and tea, while my husband got a coffee and the chocolate cake. While the carrot cake was very nice, my husband complained that the chocolate cake was the driest he has ever had. This cost us nearly $30NZD which is ridiculous! Not worth the cost and have never paid so much for cake and a drink before. No wonder they don't put prices on any of their food. They also only accept cash.

Worth a visit if going to Kew. Cakes are all homemade and very fresh. A bit weird how they don't accept cards but there is an atm a few shops down.

We just popped in for a coffee which was good. Sitting outside was a joy surrounded by colourful flowers. Watching the world go by. We would love to come back to sample the delicious looking food on offer.

Lovely place to have breakfast. Good quality well cooked and presented tasty food. There were also lots of cakes and pastries to choose from and the scones looked very tasty. Very convenient stop in between the tube station and Kew Gardens.

Service could smile more, but atmosphere is good, commercial cafe on the way to Kew Gardens and back from for a little treat. Nothing too special

I have been going to the Greenhouse Cafe for many years prior to my regular visits to Kew Gardens. On some occasions I have had soup or lunch and have always asked if it is spicy or has black pepper as it makes me cough uncontrollably and burns my throat. So when visited the cafe recently with a friend and ordered a lentil roasted dish ( I 've eaten a similar dish here before) and was told it wasn't spicy I was rather surprised after a small mouthful to find it burnt my mouth and was spicy so I had to tell the staff I couldn't eat it. I was apprehended for not specifying that I couldn't eat spicy food. My friend witnessed me asking twice about whether it was .. I decided to have shepherd's pie instead which I have eaten there several times before but not recently the waitress did tell me there was some pepper in it but I expected it to be eatable as I'd found it before. However one mouthful of the lamb told me there was more pepper in it than in the lentil dish.. so I couldn't eat it. Why would shepherd's pie need so much pepper or was it chilli?

Everything was great apart from the fact that they do not accept Credit Cards which could be off-putting for some.