The Jingling Gate in Newcastle upon Tyne

Great service.great food.Katie was excellent

Had a lively meal yesterday. We were served by Katie who was very friendly and efficient. We'll be back!

We were served by Katie this evening and she couldn’t have been more helpful! Lovely food and Christmassy atmosphere

Love coming here, we’ve become regulars and Katie is always in to greet is with a smile. Well done Katie!

I attended the Jingling gate at Westerhope for a christmas tea with a friend on thursday the 12th of December at 5pm . Parking facilities were good and a well lit car park .We had reserved a table but we were offerred a choice of 2 tables which was lovely .Our young waiter was attentive and our drinks order and drinks were speedily brought to our table.Our orders were taken and arrived within 15 minutes and condiments offerred. My Gammon, chips peas and pineapple was hot and delicious.My friends schnitzel chicken was reported to be tasty and very filling, we both also ordered the mini pud and coffee which were a good size and delicious.Our young waiter came by twice to check if we needed further drinks or how our meal was. A good price paid for the meals we received.The pub was warm , very tastefully decorated and clean and overall service was excellent , 5 star and James was brilliant , will definately return .

I organised a prechristmas lunch for 16 elderly ladies from my church. Some had the pensioners meal whilst others had the Christmas meal. This was good as people's finances were catered for. The staff and food was excellent. Nothing was a bother and the food was tasty and hot. Will definitely be back.

I love this place! Had the mushroom Wellington which was tasty and very filling! We were served by Katie who is a really pleasant lady.

Great service from Katy and wonderful value for money.

A Christmas lunch that could not have been better. Good atmosphere, friendly helpful staff, fine food (and plenty of it!)

Good atmosphere and good food last night! Our waitress, Katie, was very helpful, smiley and friendly- nothing was too much trouble for her.

The food was excellent and the staff were very good and friendly

Very good food and staff very friendly and efficient

Portion size of scampi and chips would hardly feed a child. Will be emailing the company

Had Christmas Fare. Salmon with trimmings very nice. Sprouts a bit hard but better than mushy. Christmas pud disappointing and could have done with more custard.

Did not enjoy the meal at all and will not go back, the small piece of steak in the meal was full of grizzle. We were told we could have extra chips as part of the grill was not available which we agreed to. Well I'm still waiting.

Very disappointing, ordered mixed grills told only 2 sausages left so 1 sausage each and extra chips offered and accepted. Meals arrived no sausages no extra chips... challenged server and he said we were to no sausages left i the challenged that statement and was told they would check with kitchen. No feedback was given and basically challenges ignored. Will not be returning. What happened to customer service. We would have accepted the situation if alternatives had been offered and supplied but clearly they had no intention to sort it out. Charged and paid full price with no offer of marginal discount.

Staff were spot on, attentive but not overly so which us always a plus when eating.

Prices up, portions down and average quality for pub food. Price of pint almost £1 more that their nearest competitors. Local to me but would rather travel. Five Stars for service.

Issy the waitress was amazing as always

Took forever to get served, food not very memorable, H&S concerns, not a place we will revisit, mentioned chairs blocking the fire exit , out comments were ignored

Came in for some lunch on Saturday, served by the wonderful Katie. Food and service was fantastic would highly recommend!

Lewis made the most impressive loaded fries that were not on the menu. Had a fab time get these on the menu thanks

Katie very helpful.Food delicious and promptly served .

Can't really rate, as stood at desk where you wait to be seated, no one came, this is not a bad review, maybe short staffed, so give 5 stars, did not want to drag rating average down.

Delicious steak and ale pie, service very friendly and helpful. Free Yorkshire's even though we'd missed the Sunday dinner. Fab meal.

So this was an experience took my daughter for her birthday with my 2yr old granddaughter and her partner firstly place was nice inside service was slow even tho there was a handfully of people in now the the food , we ordered a cheese and tomato pizza for my granddaughter this pizza for the price should of been hand made but no it was a microwaved Chicago town pizza I ordered the sirloin steak medium rare no this is where it got worse took half and hr or more to arrive came with half a tomato 2 onion rings frozen from wholesalers would of expect hand made for the price the steak was a disgrace was absolutely tiny and then the was more fat and gristle that meat I ended up spitting all back on plate because ever bite a took was filled with fat and and stringy bits of muscle,so when the waitress came over I explain the issue she took away after apologised and went and spoke to chef came owt and offered me another steak I obviously refused so she went back and told chef she then came out and asked me if I would like some ice cream gobsmacked ain't the word, anyways I felt bad for her as wasn't her fault so I never kicked off this disaster cost me £19 alone for 2 onion rings half a tomato and inedible piece of meat and some frozen chips ,I spent a total of £80 on this experience yes it's not a lot to me but others it will be ,to the owner your chef is a disgrace didn't even have the balls to come out and apologise left it to the poor waitress I advise anyone who reads this do not eat here it's and absolutely a disgrace and writing this review on the 30 Sep 2024 owner should be ashamed of this but if he is robbing people with this low standard of food then am guessing he does not give a dam.RESPONSE to owners reply ,after reading multiple reply from yourself the (OWNER) I noticed u keep blaming the supplier , however if this was the case and u had acted and spoke to the supplier and things had not changed after multiple complaints about the quality of the produce my question to u why have u not changes the supplier after all if my business depends on good produce and the supplier was not providing this then I certainly would not be using them bit of common sense really . Also why is produce not checked before accepting at the door by the chef or your self and to be honest the so called chef u are using probably is not a chef he probably a family member or friend because a proper chef would never serve that garbage to anyone and he obviously does not know difference between a good steak from a bit of road kill . Ps ,u could never pay me to eat here again so no I won't be giving u another chance as u put it .

Took my grandad out for lunch today and as usual had a lovely meal. He really enjoyed the pensioners fish and chips. Hats off to Katie who served us diligently and paid special attention to my grandad who can be hard work at times! Thanks Katie we’ll be back soon!

Friendly staff, good family atmosphere. Now with table service.

Came for Sunday lunch ,place was busy there was a christening in , partner had roast beef dinner left a bit diassapointed roast beef was grizzly and fatty ,pigs in blankets over cooked Mentioned to staff member who apologised and offered a free desert , thank you

£6.90 for a pint??? Get an grip will yous 🤡

Expansive pub with wide ranging menu and great food. Service was a bit slow but it was busier than usual.

First time eating here. Lovely surroundings, but the star of the show has to be the friendly Lovely lady who waits tables. What a star she is

Izzy is a fab, friendly waitress, who always makes us welcome!

Polite blonde lady greeted and accommodated us before we were served by Jamie, a friendly and attentive lad. Great food and service. Recommend

Great polite service from bar staff, hollie especially was friendly and approachable.

Lovely food and vibe. Eve our waitress was lovely and very proactive. Always had a smile when serving our food and checking in on us. We will be coming back again 😁

Not been for a long time will be going back 10 out 10 staff and food nice price 2

Been today for a lovely meal with my dad. Service was excellent. Served by the lovely waitress Katie. Will definitely visit again.

We were at the Jingling Gate to celebrate my Nanna's 93rd birthday. The service was excellent, especially from our server Maja who looked after us really well. We had a great time and will definitely come back again!

A nice local bar that serves meals. Good atmosphere, and outside seating ( with heaters if you're chilly).

Enjoyed afternoon tea for 5 of us on Tuesday 20th August 2024 to celebrate a 30 years wedding anniversary with my elderly mother abd her husband. Izzy was our waitress and I have to say she was absolutely fantastic, she was so kind and caring to us and my mam who has quite advanced dementia. Izzy was so cheerful and nothing was any trouble whatsoever. I noticed how she was very helpful and cheery to other customers coming in too. The food was delicious, fabulous choice of sandwiches and cake and it was all freshly prepared for us. We went at 4 pm and there was a nice atmosphere, no rush to vacate our table, cannot fault anything at all. We have had other afternoon teas at a well known chain of cafés in Northumberland but I have to say this was far superior in choice and value. Thankyou Jingling Gate and especially thankyou Izzy 🎉

Been a while since we visited due to family commitments. Sadly the place is a shadow of its former staff. Food very mediocre- starters were scarce and had no taste, mains poor - gammon steak was incredibly salty, cheese on burgers plastic. The jingling gate used to Serve fresh traditional good food - no longer . We shan’t return

Food nice, kids big portions, beer expensive though 6.30 for pint of peroni

Amazing service from Izzy who served us, very welcoming and the food was delicious. 5 stars

Lovely, tidy, clean, speceshes, Very roomy good polite service just waited a bit to long for a meatball wrap. i understand others were in front of me but meatball wrap small but good.

Shocking! I haven't been here for a while but although the staff are all lovely, the clientele that are now coming in are awful. I would compare the pub now to the Peregrine which is a shame because it was always a better pub.

My husband and I decided to try the Jingling Gate for tea. He had the Hunters chicken which he said was OK but my Katsu Chicken was not good at all. The very few pieces of chicken I found were in a thick brown gloopy sauce. I had to scrape of the gloop to find the chicken. I noticed that the group beside us complained about that particular dish, but we just paid and decided not to go again, sadly.

Often call in for drinks after work. Nice atmosphere, quality drinks and greet service now, especially from Hollie 👍

We visited last Monday, first time we have been, food was lovely and Izzy our server was brilliant with my son. Will be visiting again very soon.

Great Service and great food! Maja who looked after us was very attentive and very friendly!!

Too expensive for a pint now dearer than Twin Farms so we have stopped going.

We are regular visitors to the Jingling Gate but wanted to write a review for the excellent service we received from our waitress Katie. She was very attentive and nothing was too much trouble. She always had a smile and is a credit to herself, her family and the establishment who employed her. Thanks for making our evening an enjoyable one Katie. Keep up the good work. Hope you're serving us next time we visit 👍 x

Food was not recommended. Range of drinks are and staff super friendly. Shame the food lets you down.

Lovely evening meal! Food was excellent and service 5*! Thank you Katie and team!! We shall definitely be returning whilst in the area!!

The food was great and the staff really friendly. Couldn’t do more for us and I would recommend this to anyone. You really must try the sticky toffee pudding.

Typical Greene king pub. No fresh cooked food and produce and overpriced alcohol.

Delicious food. My steak cooked just how I like it. Katie our server was delightful. It would have been nice to know her name prior to getting our bill.

Food was nice, and reasonable prices, staff were friendly and helpful

Great food good beer and a great atmosphere.....always recommended.

Lovely friendly pub, lovely food but did get food envy when I seen the gammon, I had fish and chips which was lovely too. A nice selection of ales to choose from. Just like to say a special thank you to Lucy for looking after us especially the seniors in the group she went above and beyond. Absolutely lovely staff! Absolutely gorgeous apple and berry crumble. See you all soon.

We all had a great meal the staff are very friendly and helpful 👍

Lovely time, quiet, which was nice for us. Very enjoyable.

Thank you especially to Dylan and the waitresses for their excellent customer service and looking after us during our night out with friends on 15th June.

Haven't been here for years, after moving out of the area. Have now moved back & decided to visit, very disappointed. Food is OK, a bit pricey for what you get, service could be better.

Friendly place and quality food.

Food was ok. But a the staff can be a little off putting, please let us put our knife and forks down before asking if we have finished. And please make it more clear that the fizz Friday offer finishes at 2100hrs. Overall ok, but could be a lot better.

The service was amazing and food was tremendous. We spilt a drink and Katie was on her break on the table next to us and came straight over to come and help us clear up. We will definitely come back here!! -Jessie age 9

Called in for afternoon special small portion meal went for the chicken starter 3 portion and salad lovely presentation fish and chips peas big enough fish white well done chips fruit crumble custard washed down by Madri

Stopped for a meal and to charge the car all spots occupied by non EV parking to save walking 10 extra steps to the pub

Great place to eat and drink. Inside or out, good parking. Great welcome and service. Sunday roast was yum yum.

Great food. Danielle was amazing, went above and beyond and was very friendly and approachable. Couldn’t do enough for us.

Lovely place , great service and delicious food ! Just had the salmon fish cakes , sat outside in the sun ⭐️⭐️⭐️⭐️⭐️

Fantastic baby shower today .staff & good amazing.always to smiley and helpful all the staff .thank again

Always a lovely evening, lovely food

Great experience. Lovely service by Lisa and other staff. Amazing pies

Excellent, looking forward to our next visit

Great and chirpy service by Katie

Great place, friendly staff who remember what you have to order in drinks each week when we go in! Love the atmosphere

Dog friendly. Staff very friendly and helpful. Food was great.

Like it. Good atmosphere. Food is typical pub grub menu but is nice. Decent pint and friendly staff. No complaints at all.

Great pub with excellent friendly staff

Came for food with the family and I had to leave a review for Alex because he really made our visit ! He couldn’t do enough for us.

A delicious meal. I had the chicken schnitzel, picture posted. I highly recommend.

Izzy was amazing thank u so much her customer services is second to none

We had a lovely time at The Jingling Gate where we went for a meal. The atmosphere was nice and chilled, the food was delicious and the lady who waited in us was so nice and friendly.

Lovely staff, cosy atmosphere and great food - dog friendly too!

I have been several times since I last reviewed a year ago. But I just thought I needed to do it again after this afternoons visit. I go to a variety of eateries every Saturday with my daughter and 3 grandchildren, but I've come to the conclusion that this is the best. It has the friendliest staff, delicious food and really good value in these times of rising costs(2 for £14 even on a Saturday). I will be back as soon as I can.

Cask ales were available. And they had a nice kids menu. So family friendly

Went for lunch. Menu on google not the same as one in pub. Better food first class. Venue clean and inviting. Staff very helpful. Will be back.

Lovely family meal tonight with great service from Katie

Beautiful afternoon tea, £15 per person, copious amounts of strong tea, fresh sandwiches, worth every penny. Isobel the waitress that served us was friendly and helpful

Enjoyed our visit to the jingling gate for bite to eat scampi and chips good deal for 2 service excellent. Will definitely call ahain

Really nice friendly pub, lovely food and alot of different drinks to choose from. The Hunters chicken dish and the beef and ale pie were delicious! Special thanks to Isabel the waitress for going above and beyond. Absolutely lovely staff! Will definitely visit again.

Called in for Sunday lunch a couple of weeks ago had the beef and turkey, the Yorkshire pudding looked amazing but was so thin and crispy it was more like a popadom and the beef was really tough

Been a while since I was at the Jingling Gate, but last night (Saturday night) we sat down to a booked table for five at 6.30pm. I think it's a Greene King pub, but this is probably the best one of that pub chain I've been to for food and atmosphere. We found the food was very good/excellent. If your meal comes with chips and want to go healthier, it's worth adding a side or two of vegetables, as they were were good quality and fresh not frozen. We had Hunters Chicken, Gammon steak, Sirloin steak, a rustic chicken and pulled ham pie, and Scampi for mains, just the one starter, a couple of puds, a coffee and chocolate toffee shortbread, three double gins three pints of coke and a blackcurrant and soda came to roughly £120. It's good value with some dishes available on a two for offer from £14.99, but you can push the boat out if you want. The table service (which is always an unexpected treat in a pub) was prompt, attentive and Katie our server was also really friendly, and enthusiastic about the pub and it's activities. She's a credit to the Jingling Gate and did a great job! We'd been to the Theatre in Sunderland in the afternoon but chose to eat closer to home. It was a good decision! We left about 8.30pm and the place was absolutely buzzing. There was a band due to start which seems to be pretty regular on Saturday nights and I would have liked to stay for that, but the dogs at home meant we couldn't. One final note, they also respect the blue light discount for NHS etc...

Okay pub. Standard pub chain food. Nothing special but fills a hole. Abit expensive for drinks and recently there has been only a few other customers in. Staff are always helpful.and friendly

Katie did a great job providing table service! Friendly and attentive at the end of a busy shift.

6 of us went today for a birthday celebration. We all had roast it was dreadful cold veg hardly cooked, white roast potatoes, beef so tuff you couldn't even cut it. Glasses not clean. So poor. And the building has a line of Rat boxes around. Will not return

We had a lovely meal today. Service by Izzy was great. Very friendly

Expensive for soft drink. Menu good for vegetarian and vegans, lacks small plate options for the majority.