Based on 5.812 opinions finded in 2 websites
Based on 5.812 opinions finded in 2 websites
Nº 1047 in 4016 in Birmingham
Nº 16 of 43 Other european cuisines in Birmingham
Opinions
As a solo female lunchtime diner, the staff were outstanding. They made me Feel welcome at the check in desk, gave me a corner table so I didn’t feel self conscious & treated me very kindly. My waiter was an extremely solicitous & polite young man; the food was really delicious (fishcake & chips), a nice crisp glass of rosé to compliment it, followed by a latte to finish & although trepidatious of going alone, I felt comfortable at all times. I was really impressed & would go again either solo or with family/friends.
Clare Yates-Ward . 2025-04-23
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Lovely decor, terrible service.
Chip West . 2025-04-22
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Style over Substance. Beautiful venue but disappointing food
julia robinson . 2025-04-21
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Nice venue and great atmosphere, service was good however the food was just average. I’d say the restaurant itself makes for the reputation rather than the food.
Jack Mcananey . 2025-04-17
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A typical Ivy restaurant, except for the service. Perfect location, excellent decor, great food but the service was terrible. The servers were unhelpful, dismissive, not interested in helping and did not want to offer anything except the top price items. Quite disappointing and very unlike my previous Ivy experiences.
Mark Fenn . 2025-04-17
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Very bright and beautiful decor. Excellent service (charge added to bill). Really lovely brunch. Not cheap but it isn't aiming for the budget market. Well worth it if you want an upmarket experience.
richard edgington . 2025-04-12
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The interior design was perfect, and the food quality was excellent. The ambiance felt unique and comfortable. However, the service was average, and the waiter’s behavior was neither kind nor friendly.
samed i. . 2025-04-12
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Private room for evening great service and food
John Arundell . 2025-04-11
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The background music made it difficult for me to have a conversation.
Alan Clair . 2025-04-09
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Travelled 30 minutes to the Ivy yesterday to enjoy a Sunday lunch for my birthday treat! The Ivy’s lovely art deco interior promises old world style and service . The staff certainly were warm and friendly . Their welcome gave me confidence that my experience would be enjoyable. However the promise was unfulfilled! We were seated near a young family who allowed their young child to play an iPad at full volume and a group of hooded youths slouched on seats using mobiles. Our Roast dinner arrived with a mass of dry potatoes and Yorkshire puddings but a tiny portion of veg! It was lukewarm warm and our waiter ( who was very charming) was run off his feet serving too many tables so by the time we could ask for additional sauces it was even less warm. All in all a disappointing experience .
Jacky Rowell . 2025-04-07
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Great food and friendly staff. Lovely place to have a meal.
Michael Ayres . 2025-04-07
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Beautiful afternoon spent at the IVY we ate off the brunch menu which was vast and reasonably priced for the quality food we received.
J Davies . 2025-04-06
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My wife and I absolutely love visiting The Ivy Birmingham for breakfast, and once again, it did not disappoint. I had booked a table for 11am, and despite arriving a little early, we were warmly welcomed and promptly seated. The hospitality here is exceptional—every staff member we encountered was attentive, respectful, and genuinely kind. The restaurant’s interior is simply stunning, exuding a refined yet inviting atmosphere that enhances the entire dining experience. We ordered English Breakfast Tea, Buttermilk Pancakes, and the Vegetarian English Breakfast. The service was efficient, with our food arriving in just 10–15 minutes. Each dish was beautifully presented, and every bite was an absolute delight. The components of my English breakfast were cooked to perfection. The tea, in particular, was so comforting and flavorful that I found myself savoring every sip. For such a high-quality experience, the pricing was very reasonable—our total bill came to £37.29. Given the exceptional food, service, and ambiance, I’d say it was well worth it. The Ivy Birmingham easily ranks among my top three breakfast spots in the city. Whether you’re a local or just visiting, I highly recommend it for an exceptional start to your day.
Majid Pervez . 2025-04-02
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The service and ambience were so so good. The food was served accommodating my allergies and was delish, wouldn’t mind paying the price. Very impressive!
Disha parida . 2025-04-01
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The food and service was amazing
Zofia Kalita . 2025-03-31
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A real let down. I have very fond memories of the London Ivy. The service was awful. Our waitress who took our drinks order was uninterested, verging on rude. We waited 15 mins for her to come and take our order and almost 30 minutes before our food order was taken. This was at 11 am and the place wasn't busy. Incredibly disappointing
Peta Miers . 2025-03-27
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Amazing restaurant. Great food, service and atmosphere.
Phil Brady . 2025-03-25
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First...it ain't cheap its The Ivy ....but you'll have known that when you booked ...That aside...it was a wonderful experience...I'm just a humble postie so these treats are few and far between so they have to be enjoyable...and this experience was. I had steak tartare to start...it was exquisite..my wife had scallops which she liked...though in fairness was not blown away...Then the mains My chicken milanese was the best I've ever eaten with a side of buttered peas and asparagus...I absolutely loved it...My wife absolutely loved her ossobuco the meat seemed to melt from the bone...Service was wonderful...Tables were very close to each other ...which bothered me not the slightest as everybody seemed to be having a good time....Il be saving up the pennies to make sure we eat there again soon...loved it...
Kevin Corrigan . 2025-03-24
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Bad service tough steak over priced. Ordered wine placed in ice bucket away from table noticed waitress pored our wine at another table. When challenged she stated she would have to ask the manager if they could rellac3 it ??? It was our wine but gave some of it to another table. My son ordered steak it went back twice was a cheap steak and not cooked tough as anything. We told them to just take it away. Very disappointing evening.
Hughes . 2025-03-24
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What an experience. Walked in off the street to be welcomed by Mike the bar tender. Having just had lunch at Pasture it was a hard act to follow but I can honestly say Mike you made our entire day. Great service, attention to detail & you most certainly went that extra mile. I tried to leave you a tip & your reply was the lord will reply you. I hope the lord watches how hard you word & how much you deserve your reward. I love leaving a place remembering great times, this was definitely one.
Sarah R . 2025-03-23
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From the moment we arrived we were looked after. We all had 3 courses which all tasted lovely. Ucha our waiter was particularly helpful as well as the other staff. The atmosphere was lovely and in gorgeous surroundings. We had a lovely time and hope to be back. Definitely recommend for that extra special day.
Angie K . 2025-03-23
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Food was great, really nice vibe inside, we had the set menu for breakfast which was good value for money.
Owen Rogers . 2025-03-23
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The food and service at The Ivy in Birmingham was excellent. Ucha was a great waiter, attentive, friendly but not in your face. We ate from the daily specials menu which was delicious. We have a meet up every few months and this is our go to restaurant
Judith C . 2025-03-22
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Outstanding service and food without insane prices
Mark Trouth . 2025-03-22
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21-Mar-25 ⭐️ Attentive and polite service ⭐️ French onion soup was 10/10 ⭐️ Great vibe ⭐️ Peanut allergy - very conscious without making a scene which is truly appreciated. Ordered: Starter - French onion soup Main - Fishcakes and Fillet Steak Sides - creamed spinach, asparagus and truffle and Parmesan chips.
Maddy Whiffen . 2025-03-22
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Absolutely loved it, I surprised my friend to celebrate her up coming 60th birthday. Food was amazing and she loved the surprise free birthday dessert complete with candle. The staff were amazing, couldn't be more helpful We moved to the seating area for a pot of tea to soak in the atmosphere....look forward to our next visit and many more to come...highly recommend.
Lyn Royston . 2025-03-20
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Good food and service but lacked the exclusive feeling of others. 2 courses for £19.95 offer doesn't fit with my perception of the Ivy. Overall good but not great.
Gavin Butterworth . 2025-03-18
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We had the most amazing service and dining experience. Relaxing atmosphere, food was delicious and we will definitely be returning. Thank you to Ucha he was so friendly and helped make birthday celebration really special. We really appreciate it
Rav Kaur . 2025-03-17
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Excellent service and food fabulous.
Andrea Anderson . 2025-03-17
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We had an excellent time at this restaurant! The food was delicious, and the cocktails were perfectly made. The service was friendly and attentive, making us feel welcome throughout the evening. On top of that, the atmosphere was wonderful — cozy, vibrant, and inviting. We truly enjoyed our experience and would happily come back again!
ayana matakova . 2025-03-16
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This was one of my most impressive breakfasts ever- lovely inside and out, this is the place to be for your meals. The staff took us to the window seat as a group of four. The staff were friendly and smartly dressed. I had pancakes with fruit and strawberry sauce, my partner had avocados on toast and the others had full English. No complaints at all. The coffee was tasty and even the toast was tasty. The price is fair and the portions are good. I look forward to returning and hopefully the lady who served us, called Bev, serves us again- very nice lady with a warm approach.
G W . 2025-03-11
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Celebrating a 50th, I made a special request for a small dessert. It was lovely and the staff were very kind and thoughtful. Food was great
Angela Sykes . 2025-03-10
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Nice place, excellent service and food
rafael martinez fernandez . 2025-03-08
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the food was superb ..staff ..nothing was too much trouble..atmosphere..was deightful
Shirley Tye . 2025-03-07
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Stylish restaurant with very attentive staff. The food was amazing, especially the desserts! Loved it, and can't wait to go back.
Jo S-T . 2025-03-06
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For treating yourself and your loved one, The Ivy is the best choice. The food is nice, the beverage is good, the vibe is the best. I always come to dine there as my selftreat.
Jelly J . 2025-03-03
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The Ivy Temple Row in Birmingham is an absolute gem! From the moment we walked in, we were blown away by the super chic and vibrant atmosphere. The decor is stunning, and the vibe is just perfect for a special meal. The staff were incredibly welcoming and attentive, adding to the overall amazing experience. The food was as fantastic as the ambiance, with every dish beautifully presented and packed with flavor. We loved every moment at The Ivy Temple Row and can’t wait to return. Highly recommended for anyone looking for a stylish spot with great food and a fabulous atmosphere!
Davide Fenu . 2025-03-03
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The restaurant is nice however the food didn’t quite meet my expectations, the roast chicken looked and tasted like boiled chicken. There glasses had a weird smell of like eggs. Their service is good though but food no.
Dorcas Mukubvu . 2025-03-02
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Considering this is a 5 star bar and restaurant. I wasn’t impressed, waiting a long time to receive my order. When it arrived it was warm, not hot. Another visitor received theirs long after the row of us received ours. Waited ages for coffee, when it eventually arrived there were coffee stains down the cup. Had to ask for a knife to butter the toast which we had alongside our breakfast. It was cold in the restaurant and the cloak room was freezing where our coats were held, our coats were freezing when we put them on to leave. The temperature was actually colder than outside. I do have to say the decor is beautiful and the floor managers did assist us with our issues with the waiting staff who served our table. We were offered complementary pastries and coffee and the drinks were taken off the bill with a further discount.
SR Vas . 2025-03-02
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Had the ox cheek with mash hardly any mash just a plate of ox cheek and gravy disappointed with the meal won't be rushing back
Daniel Forrester . 2025-03-01
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The service was excellent, and the food was delicious. I highly recommend this establishment. Our server, Ucha, provided outstanding service. Thank you.
Brad Guest . 2025-02-27
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Very crowded on Fridays early evening. Tables are a little bit too close together. Food and cocktails both stunnin
JanB . 2025-02-25
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Beautiful setting and great menu. Incredible staff. Highly recommend.
J Singh . 2025-02-25
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Fabulous restaurant 5 star service great for occasions or just a comfortable dinner lunch etc alone
Stephanie . 2025-02-25
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First time going here with a lovely friend and the food was well presented. Staff very efficient service very good would recommend eating at this establishment.. lovey experience 💓
Karen Brown . 2025-02-24
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It's my favorite place. Great shisha. Very friendly staff.
Ali Abdulla Alshameri . 2025-02-23
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I recently had the pleasure of dining at The Ivy Birmingham, and I must say, it was an absolutely delightful experience. From the moment we walked in, the atmosphere was elegant and inviting, setting the perfect tone for the evening. The restaurant's stylish interior is both modern and classic, with a warm ambiance that makes it ideal for both casual dinners and special occasions. The food was exceptional – every dish was beautifully presented and bursting with flavor. From the appetizers to the dessert, each bite was a testament to the quality and creativity of the menu. I highly recommend it. What really set this experience apart, though, was the customer service. AJ and Raimond went above and beyond to ensure our visit was nothing short of perfect. Their attentiveness, friendly demeanor, and insightful recommendations made us feel incredibly well taken care of. They truly made the dining experience special and memorable. Overall, The Ivy Birmingham offers a fantastic combination of great food, a stunning setting, and top-notch service. It's definitely a place I’ll return to, and I highly recommend it to anyone looking for an exceptional dining experience in the heart of the city.
Ian Evans . 2025-02-22
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I just had an amazing experience at The Ivy. Our waiter, Ucha, was fantastic. He was super friendly and attentive, making sure we had everything we needed throughout the meal.
Laila Tonks . 2025-02-21
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Was made to feel very welcome as a solo diner. Had halloumi with red pepper salsa to start (salsa obviously straight from the fridge and a bit too cold), followed by sea bass fillet which was good and tasty. Excellent waiting staff. Live music was on and good.
Graham Spencer (graybo) . 2025-02-20
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All good - service could be quicker. If you’re just stopping by for a casual meal on the go, it might feel like a long wait before you’re out. Also a bit dark - could use more lighting. Lots of older folks shining a light over the menu, which is quite funny! Kids friendly environment (2 yrs old)
Giovanni Luongo . 2025-02-19
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Ordered the Fish and chips this time, it was fantastic, probably the best fish and chips I've had for a very long time. Loved the atmosphere and the service was really good.
Jalal Miah . 2025-02-18
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Very rude and unprofessional and unacceptable regarding people dissavbilties
Solaiman Marrakchi . 2025-02-18
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Rather expensive but the food is good quality, large variety of meals on the menu especially drinks, the interior is stunning with lovely decorations for Christmas. Service was quick and the waiters gave my grandma a special dessert for her 80th.
Tyger . 2025-02-18
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Ucha was our server for the night and was amazing, food was brilliant will be returning soon
Melissa Adkins . 2025-02-14
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Service and ambience was great! Ucha went the extra mile to explain vegan options and make recommendations. Will visit again!
Rashmi Wali . 2025-02-12
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The most drab, tasteless, soggy, disappointing breakfast I've ever had. I went to the Ivy to have a special breakfast with my husband. It took almost 30 mins before someone came to take our order, then we waited for ages for the food and when it came it looked like something you'd get on plane. My husband (trying to be healthy) ordered the vegan cooked breakfast with pastries and a smoothie. The egg looked like rubber and the tomato was a cheap lonely plumb tomato. there was a tiny portion of what was clearly Heinz baked beans in a min saucepan (pointless) to try and make it look better - this didn't work. I ordered smashed avocado on toast with tomato, it was supposed to come with pomegranate, seeds and coriander. There was nothing on it only two grotty looking plum tomatoes. We waited so long for the food to come, and were so disappointed with it. We didn't want to ruin or special breakfast by having to wait any longer to eat so we just ate it and didn't ask the waiter to take it away. At the end of the meal the waiter asked my husband if the meal was good and he said - no it was really disappointing. The waiter shrugged and said "are you still going to pay the bill" .... I will never go to the Ivy again it was a terrible experience.
Sarah Kingsbury . 2025-02-11
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Lovely afternoon celebrating our daughters 30th, nice comfortable surroundings, atmosphere was buzzing. Food was great. Superb service from our waiter Judah. Will be going back for the cod, duck was excellent and plenty of it.
Ian Waterhouse . 2025-02-09
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Booked afternoon tea for two. The sandwiches were disappointing and flavourless. The scones were okay but the amount of cream and jam was minuscule and nowhere near enough for 4 scones. The other cakes were no particularly enjoyable, battenburg looked awful & after one mouthful it tasted like it looked. Eclair had an terrible pink icing (who thought that looked okay?). Disappointing doesn’t cover it
JillB . 2025-02-04
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Like the previous review, the music was not what we expected to be greeted with at the Ivy. Very loud, could not have a proper conversation. Glad to hear it is a one off. Felt like we were in a nightclub. That said, the food was lovely as always. The noise is why I only gave 3 stars.
Sue B . 2025-02-03
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I've been visiting The Ivy for years, but my last visit left me deeply disappointed. On Sunday, 2nd February 2024, we went for a late lunch/early dinner, only to be met with an inexplicable decision—a DJ playing loud music. Firstly, the noise meant our waiter couldn't hear my order, so I never received my starter. Secondly, it was so loud that our party of six struggled to hold a conversation. The atmosphere was unbearable, and we ended up cutting our meal short and leaving. As a loyal customer of The Ivy across the country, I’m disheartened to see it heading in this direction. It has lost its special charm and no longer feels like a place to treat yourself. Very disappointing.
John Taylor . 2025-02-02
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Attended for an 18th birthday lunch. Amazing food, delicious cocktails, pretty and inviting environment. Staff super helpful, very quick to clear up, felt a bit intense at some points but overall lovely experience.
louise moloney . 2025-02-01
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Went to The Ivy Temple Row and had the set menu, which was great value for the quality of food. The steak was cooked perfectly and really tender, definitely a solid choice if you’re unsure what to go for. But the real highlight? The sticky toffee pudding. Easily one of the best I’ve had—rich, sticky, and just the right amount of sweetness. Highly recommend saving room for dessert because it’s absolutely worth it. Service was great, the atmosphere was classy but still relaxed, and the whole experience felt like a treat without being too over the top. Would definitely go back!
Dale B . 2025-02-01
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An Outstanding Experience with Brilliant Service! We had the pleasure of dining at The Ivy recently, and I can’t speak highly enough of the experience. From the moment we arrived, the service from Raluca was absolutely brilliant. She went above and beyond to ensure we were comfortable and well taken care of throughout the meal—friendly, knowledgeable, and attentive. She made my birthday feel really special - thank you. So, when we visited again recently, we were delighted to be served by her again. As for the food, it was nothing short of delightful. Every dish was bursting with flavour, and you could tell that a lot of care and attention went into preparing each one. The salt and pepper squid tempura and steaks were a highlight—packed with rich, fresh ingredients and beautifully presented. The combination of fantastic food and exceptional service made this a dining experience to remember. Highly recommend to anyone looking for a top-notch meal with a personal touch!
Jude Finch . 2025-01-28
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Casual lunch with friends on a weekday. Relaxed with no pressure from the pleasant staff. Fixed menu not cheap but enough choice to please all.
Michael Charlton . 2025-01-24
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Came for afternoon tea was lovely Have been for lunch before was really nice
Bimla Gill . 2025-01-24
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Good all-around first visit ! Will consider another visit sometime if in area
Steven Harvey . 2025-01-23
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Never been before, but will certainly be making a return visit! Lovely meal, great decor, friendly staff, ( can recommend Annie ). Altogether a thoroughly enjoyable experience.
SHEILA SILK . 2025-01-21
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Absolutely amazing! Delicious and beautifully served food, beautiful interiors & atmosphere - everything was just perfect!
Justyna Brzeska . 2025-01-20
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I received impeccable service from the moment I entered the Ivy for breakfast today. The food was cooked to perfection and the presentation was excellent. Michael W was an outstanding member of staff as nothing was too much trouble!
Peggy4848 . 2025-01-18
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Afternoon tea for my husband’s birthday. Lovely welcome but restaurant extremely noisy and tables very close together. Sandwiches were a little stale and tasted as though they had been in a fridge for a while. Absolutely no almond or cherry flavour in the Battenberg cake. Scones were nice but a very small serving of jam. We were charged extra for hot chocolates despite them being on the afternoon tea menu so had to challenge the bill and they were removed. Nice touch to offer my husband a complementary birthday profiterole with a candle. Be warned that it is a bit of a trek up many stairs to the toilets, passing busy staff taking food to and from the kitchen. Overall, with a few alterations this could be a really good afternoon tea.
Navigate92069 . 2025-01-18
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Beautiful service from Dishant, great coffee and breakfast and perfect way to start the day. Thank you
Rebecca Vaughan . 2025-01-17
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Beautiful warm and friendly service from Dishant, thank you. Fabulous rich coffee and delicious breakfast. Never disappointed and I’ll be back soon!
Rebecca . 2025-01-17
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Really good service and the food and wine are pretty good also. Not particularly fancy or special food, but it is well prepared and tasty
Puneet Sharma . 2025-01-16
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It is one of the best restaurants in Birmingham.
Toni Lamoncha Guinart . 2025-01-14
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Great food and fantastic service
gavin Barnes . 2025-01-13
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Ucha was lovely and helpful And had good attention to detail was great atmosphere he also bought out coats to us and gave complimentary champagne with set menus
Mya K . 2025-01-10
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We had my celebratory birthday lunch at The Ivy. It was a fantastic experience. Cocktails were superb and the food was beautifully prepared. My scallops starter and Rendang Duck curry were superb. A special thank you to Marek, our waiter. He was great fun and very attentive. He even shared a drop of his mum's Polish cherry vodka with us - a lovely gesture.
stevenc4874 . 2025-01-08
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Today we had an excellent experience each dish we tried was bursting with nice flavors ,and I must say that our waiter, Hussain really made this time visit memorable. From the moment we arrived, he greeted us with a warm smile and was incredibly attentive throughout the evening he was very knowledgeable about the menu, offering great recommendations and answering all of our questions about the dishes with enthusiasm. He made sure we were comfortable and ensured that all our needs were met without being intrusive. Definitely for the exceptional service provided by Hussain and the delicious food we will come back.
Ellie . 2025-01-05
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Visited the Ivy for afternoon tea recently and I would say it's quite average. The service is great, as is the decor and general atmosphere, but the food was disappointing unfortunately. I'm also surprised to see no halal items on the menu (fish and vegetarian dishes only) for afternoon tea. Other Ivy's I've visited offer more inclusive items. Scones were good and probably the best part of the meal.
Ziyad . 2025-01-05
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We love The Ivy! It's become a date night staple. We are a queer interracial BIPOC couple; I'm from The States and my partner is local. We always feel so welcome here and so well cared for. The drinks are always on point - beautiful and delicious. Ask the bartenders for recommendations! We are pescatarian, dairy -free and gluten-free. They work really hard to meet dietary needs with tasty substitutes. We have enjoyed the Afternoon Tea here a few times. Looking forward to sharing this place with out of town friends.
AsaleSol Young . 2025-01-03
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The service in the restaurant was appalling - our drinks order was taken and then our food. The food arrived before the drinks. Not all the drinks arrived and after asking for the third time the final drink arrived. When we then wanted to order more drinks the waiters appeared to be thin on the ground so we decided to leave. After 15 minutes we managed to get someone’s attention, the bill arrived and we paid. We then left the restaurant and seconds after leaving the restaurant collecting our coats from the cloakroom - we were chased across Pigeon Park and shouted at by a member of your team who told us we hadn’t paid the bill and we needed to return to the restaurant. I’ve never been so embarrassed - we were chased and shouted at in public and then accused of not paying our bill which was the case. What are you people doing - the Ivy is meant to present an experience - is this the experience you provide to loyal returning customers - shame on you.!!!!
David Gisborne . 2025-01-02
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An exceptional place to eat. Food was delicious and service was excellent.
Julia Jones . 2025-01-01
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Very disappointed with our meal today (3 pm booking) It has been a tradition for several year to go to the Ivy Birmingham at New Year’s Eve. However this year was very disappointing. One of the party’s order was messed up so arrived late, we had to ask for an ice bucket 3 times for the wine. The waiter who brought the wine was inexperienced and had difficulty opening the bottle and we had no wine glasses (he should have had more support from the experienced staff). Then before we left the table the staff started to set up for the 6.45 sitting…. When it was no where near that time or us exceeding our booking slot. Left us very disappointed when previously The Ivy restaurant group have always been our favourite but this experience was not at all what we would expect from the group or the Birmingham restaurant!!!
Sue Davies . 2024-12-31
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The food was lovely. Superb quality with excellent service. Our waiter Ucha was very attentive and provided some very good suggestions. Will definitely return.
Rajinder Singh . 2024-12-31
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Family meal on Boxing day evening. Love the ambience. The food might not be the most gourmet but it was fine with us. The staff were lovely - special mention must go to Ucha who looked after us so well.
Patti Pearson . 2024-12-28
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Had a couple of cocktails before starting our shopping trip around the Christmas Market
Gail Bonnici . 2024-12-27
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Really disappointed with my meal at the ivy today. I’ve had many amazing meals here throughout the years but today the service was well below what you’d expect at any restaurant. Our waitress lacked any type off enthusiasm or personality and we didn’t get asked once how our food was and for that reason we decided to leave desert and get the bill after sitting with our empty plates until a manager realised. I will not be rushing back and would not recommend to friends and family anymore as the service was always something that stood out to me.
Tommo Adams . 2024-12-26
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Nice lunch before we went to a gig
bradley eason . 2024-12-24
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Nice, but nothing special and not worth the price - We got there for dinner at 7; where in both instances the drinks and the meals were missing something because they had run out of some of the ingredients which was a shame… the festive cocktails whilst looked fancy, were overpriced and a not balanced in flavour. When it came to the food; the cheese soufflé was very tasty, and the Squid was nice. We both had steak for main course which were a little more done than we’d asked for, the chips were very good whilst the spinach lacked flavour (and very small). Dessert was tasty, can’t go wrong with chocolate and ice cream, yet the presentation fell a little short with bits missing and no face (we put it back together for the photo). Service could have been a bit more attentive/ friendlier.
Amy Strudwick . 2024-12-24
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This is simply an excellent place for a work team meal. The food was great, as was the customer service
Tee . 2024-12-22
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A very disappointing annual lunchtime Christmas treat for my family. So the meal was lovely, beautifully presented and full of flavour. Surroundings are always splendid. However, although the ladies on the desk where kind and pleasant they where disorganised. They couldn't find out coats and was required to describe them. I paid for a bottle of prosecco and had to constantly ask for a refill. Leave the bottle if you can't provide the service. I paid cash and no change was given!! A bit of a cheek considering poor service! Crackers which are normally on the table where given right at the end. So a bit pointless. Nobody asked if we was ok or if our food was good or if we wanted any more drinks. As a result I felt robbed that I paid £35 in service charges and got no change! Just not good enough ivy.
David Bryan . 2024-12-22
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My friend ordered the vegetarian curry and was served duck curry. When the bill came she questioned what she had eaten and the waitress confirmed she had given her duck curry, Very clearly pointed to the vegetarian option on the menu however the waitress said that the duck curry used to be there on the menu! So clearly was not listening to her. She is a vegetarian and des not eat meat nor has eaten meat for 15 years bar this mistake. Really disappointing for this to happen, regardless of anyone’s personal reasons for being vegetarian it could be allergies and also religion. We left with my friend extremely upset about this situation and crying in the restaurant. It’s really important to highlight and repeat the order like most restaurants do because mistakes like this should not happen especially at such a reputable brand restaurant. We also ordered 4x tea which was accepted by the waitress. Later another waitress came over and told us we couldn’t have the tea if we were going to take longer than 10 minutes to drink it. Felt rushed and we had been late to sit at our table anyway based on another delay but they didn’t consider that for our table.
Catherine Earl . 2024-12-22
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In the last few weeks we have been to the Ivy twice and had a five star experience and a one star experience, so we've averaged it out at three stars. The first visit was just excellent the food, wine, drinks (before and after) and the service were all absolutely top class. So much so that we persuaded a couple of friends to cancel a restaurant booking that they'd made at a different restaurant so we could go back to the Ivy. Turns out this was a mistake. The service the second time around was just unbelievably bad. The server tried to take our order literally the minute we sat down, when we said we needed some time she just disappeared and we had to find her to take our order. On the original visit the server seemed happy to see us and we really felt welcome, on the second visit I kind of got the impression we were spoiling the servers evening. However worse, far worse, was to follow with the "wine waiter" I've worked in and visited in over 30 countries but I can honestly say I have never met some one so badly disposed towards customer service as this guy. Apart from not knowing what he was doing everything was a cause for annoyance. He actually swore when we asked him to move the ice bucket with the wine to our table so we could pour our own wine. We would normally have had two bottles of wine but he was more than we could endure so we only had one. Same guy brought back the decaf and normal coffee not knowing which was which. A big kudos is that we did ask to see the manager who took 25% off the bill. To be honest I'd much rather have had the same service as we had the first time and paid the full amount, but we did appreciate the gesture. My advice to the Ivy would be employ people, who like people, and who are going to smile and welcome customers into your restaurant and then make sure they are trained properly. The Ivy has done the hard bit creating a beautiful restaurant, great menu and food, it's such a shame that a lack of care on staff recruitment and training lets it down.
Denis Kenny . 2024-12-20
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Love everything about this place.
jaa smith . 2024-12-20
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I celebrated my birthday at the ivy, the whole experience was amazing thanks to dishant who was friendly and provided wonderful service all evening. Thank you
sara farrelly . 2024-12-20
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Lovely breakfast, beautifully decorated inside. Eggs royale was very nice, eggs poached to perfection, decent portion sizes
Steve Smith . 2024-12-18
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Bad service, bad tasteless food.
Sopha marella . 2024-12-17
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Polite waiting staff, well presented and tasty food .
Julie G . 2024-12-16
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Lovely venue and well decorated for Christmas. The festive afternoon tea was sadly a real let down. Such poor value for money and really nothing special in terms of quality. The service was disjointed and not what was expected by the brands reputation. I won’t rush to return.
Kate James . 2024-12-16
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Just had a fab meal at The Ivy Temple Row, great atmosphere, service and wonderful food, loved every bit of it, thank you for a lovely meal
Michael Hailstone . 2024-12-15
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