The Hybrid Tea Room, Wych Cross Nurseries in Wealden

We visited your cafe for tea and cake and the customer service we received was appalling, the tables were dirty and not being cleared or cleaned. We won’t be back.

I read a couple of reviews and thought I would give my opinion on my visit , it was delicious . Staff are so helpful , they are busy but so friendly and enthusiastic, the lunch was delicious . No worries on the size of napkins and tables being cleared here . The things people moan about are ridiculous - lovely lovely Teashop I loved my visit and will be returning and telling all of my friends to. Ps coffee is divine and the coffee and walnut cake was the best I’ve ever had !

Lovely place and food, just a shame they do not clean the tables after clearing them, this should be done as a matter of course. It is a matter of good hygene. Knockholt always does this when a table is cleared its not difficult.

I am a bacon sandwich expert…. Eaten hundreds upon hundreds in scores of places.. I rate the one I had at this garden centre in my top 3…. Excellent. 👌

Been coming here since it took over from Wyevale. My one complaint is the miniscule napkins. Have mentioned it to staff who seem unconcerned but did agree that they were rather small(about 8ins x 6ins) Being old fashioned 80 yr olds who use napkins to protect their clothes I find these 'napkins' totally inadequate and to be asked just to TAKE ONE is ludicrous - most people grab a handful and even staff give you a handful. So are you actually saving money by doing this? You may say why do you come here? - the truth is everything else is so good from the plants to the very friendly staff and we still enjoy coming here except for this one SMALL issue. Any chance of a rethink to make our visits complete? Mrs Rosemary Flood

So friendly, perfect location -lovely food and drinks and very good value for money! This place always has a lovely atmosphere and the staff are really hard working and friendly.

Not badly decorated, it appeared clean and well laid out. It was very busy and getting a table was not that easy. It is dog friendly. It would be nice if the tables were cleared more often, the old plates on our table were not even removed by the lady who brought our food. I saw numerous customers moving used items around tables to make room for their own food. The staff were friendly enough, efficient and polite. The food however could only be described as average, while it all looked great at the counter, its content and presentation upon arrival at our table left something to be desired. If I am being asked to pay the quite frankly extortionate price of nearly £10 for a toasted sandwich, I would expect more than a slice of ham, a bit of cheese , two slices of thin basic bread, some crisps and a bit of garnish. At this moment in time, where people are looking at the cost of living, how you can expect customers to pay nearly £30 for two small coffees and a couple of sandwiches (if we had also had cakes it would have been closer to £40) is not pushing it, its taking a bulldozer to it! Mind you it was full, so while people are paying, why change? Nice location, good coffee, not bad food. Dreadful value for money.

Returning from a holiday in Eastbourne, we called in for a rather late lunch. Very pleasant staff and excellent food. Our brie and cranberry sandwiches came with crisps and a small salad thick tasty bread bursting with filling, I think we could have shared one quite comfortably! Bakewell tart was excellent, and again large portions. We ate very little for the rest of the day! We will return, highly recommended!

Explained opening times on the internet are not correct. Staff hostile but I have checked again and they are wrong on this site.

The drinks don’t have prices on in the fridge area but check before hand as they are really expensive. Also saw a couple of rodents around the garden centre which the tearoom sits on. Not nice.

Great food , brilliant staff and beautiful location - nicest and most laid back place for breakfast, brunch or lunch . The staff are so lovely and welcoming. 5 stars!!!

Very nice cafe with good menu and excellent food. I enjoy coming here but am disappointed in the lack of parasols on the balcony overlooking the roses. This is such a perfect spot to enjoy a nice meal but sadly they do not provide parasols / shades over the tables so on a hot day the only shade is for a few tables under the shade of the building. Such a shame. I asked a member of staff and was told they were on order but I was told the same thing last summer. How long does it take to order some parasols?? Sadly member of staff wasn't very helpful and seemed annoyed and defensive.......

We visited the Rose Shop and Maxine at the check out could not have been more helpful. She gift wrapped one of the roses beautifully with a lovely bow. We also visited the restaurant. The restaurant staff, particularly Theresa, were very helpful and friendly. The food was fresh and tasty.

We came in again today , lovely friendly staff and the most delightful lunch followed by an amazing cake ( lots of choice inc GF ) we will be back as we love it . The garden centre is so beautiful with a lovely selection of plants .

We often pop into this cafe when we're in the area for something to eat and drink. The staff is always very welcoming and friendly. There is always a good choice of food, together with a large selection of cakes to tempt the taste buds. This is a very popular destination, particularly at lunchtime.

The special was fantastic ! Lovely place . Staff all very friendly and happy . This is a gem of a cafe.

Sunday midday, it felt nice to walk into the warm Hybrid TeaRooms, it was damp and cold outside. Pot of tea, coffee and shared toastie. From the Specials Board…cheese and onion with Stilton Cheese at £9 for the toastie. Served with a small fresh salad and some crisps, the Toastie was made from thin sliced white bread, quite a lot of crunchy onion and a limited amount of cheese with Stilton barely visible or tasted. I would have thought it poor value at £5 but the £9 charge was excessive. You might have made money that day but we will not eat with you again. A rip off.!!

I loved my lunch at this cute garden centre cafe-a hidden gem near the forest! i did not expect to have such a reasonably priced and gorgeous meal at a garden centre, You can see gorgeous views from the terrace and the staff were so lovely and friendle. I also had some of the vegan cake ... Nicest cake I have ever eaten. I will be returning regularly.

Took a visit to the Coolings garden centre yesterday, need to congratulate Viv and the team for their Christmas display, also had a lovely coffee and piece of cake in the tea rooms, well worth a visit

stopped here for a bit of lunch and it was very disappointing! flies everywhere! our order was wrong, it was only sandwiches but again disappointed as they were soggy, coffee was cold, cutlery was dirty, had to fish around for some clean teaspoons! the table we sat at was quite big but full of dirty crockery, they eventually cleared it but only after we had sat there for 15 mins

My mum loves garden centres and we spend her holidays driving around different ones in the UK. This place is gorgeous and the cafe is exceptional.

Been here twice now to have a Cream Tea, can't really go wrong with that but was very enjoyable. Staff were pleasant and friendly.

Very very disappointing will never have lunch here again. Agree with all other 2 star reviews it used to be wonderful place to have lunch but not any more

Met up with family for coffee and cake . 9 of us made welcome . The lovely ladies sorted out table and chairs. Made to feel very welcome thank you

Had lunch at Which Cross.....perfect service .. good honest food ..and staff that cared....well done ladies ..

A number of years since visiting Wychcross, the plants and care of them seems as good as ever. A visit to the tea room was always a must and we were able to be seated inside even with limited places due to Covid 19 restrictions....

Fortunately not to be busy so sat comfortably with space around. A nice cup of coffee. A good selection of cakes if required

We poped here and had two Jacket potatoes with coronation chicken and is was superb, good amount os chiken and salad garnish was more than either of us were expecting, very friendly staff, nothing was too much trouble, We would highly recommend this restaurant and...

Lured back now that Wyevale thankfully gone. Coffee was nice but we found it expensive and there definitely was not a menu on display at the counter! We took one from a table. Had to wait 10mins in queue to get a second cup. It...

We have been coming to the Hybrid tea room for many years and have now seen two changes of Garden Centre ownership. Sadly Coolings have put up the prices but have made the cake portions smaller. Great shame.

Visited here regularly but now a Coolings its café has big price increases. No menu on wall have to grab menu from occupied tables? Cant see whats on offer or prices, used to be menu on wall. Wanted just a sandwich, but ended up paying...

Now open as the fourth Coolings Garden Centre. Refurbished and refreshed shop and planteria. Hybrid Tea Room much improved and offering great coffee and snacks - with the added advantage of a brilliant view of the rose area and the valley beyond.

Lovely surroundings . Not much choice in cakes as there used to be . Garden Centre plants very expensive . Lots of them needed watering .

Visited today, found new menu, not much choice now, could buy sandwiches Plus salad and crisps as extra, but now shows it all in for a much higher price. Now do watercress instead of the mustard cress, coffee gone up to £2.70 for a machine...

Lovely food really fresh. Made while you wait. Lovely sandwiches. Pity can't get Latte coffees here since Christmas. Message says machine out of order, but when I ask they keep saying someone's coming to fix it. every time I ask about it they say the...

Nothing special but pleasant enough cafe for a light lunch or afternoon tea whilst visiting the garden centre.

good choice of light lunches,cakes and beverages served all day.Plenty to see in plant nursery and usual garden centre gifts etc.

Very clean and polite staff overlooking the lovely roses or Ashdown Forest. Gorgeous cakes. All fresh. Lovely coffee. Definitely come here again.

Came here because we were going to go to the National Cat Centre for lunch but unfortunately they’d had a fire so the cafe was closed! So in a result of that we came here! The cake and cookies weren’t bad, the sandwiches weren’t that bad, the tea was lovely but my mums coffee wasn’t the best! So I’d say it’s not a must go to cafe but If you were passing by I’d say it would be a nice play to go to!

Popped in for a lovely hot cappucino and sat outside looking over the roses and the view of sussex. Staff friendly. Will definitely return with the family.

Nice cafe set in the middle of a lovely garden centre. Plenty of seating inside and out and good views from the terrace. Prices are fine and the food is good. They sell a range of jacket potatoes, sandwiches and ploughman's salads. Staff were very pleasant and helpful. The place is very clean.

We decided to stop for lunch and although the tea room is part of the Wyevale group we found that the tea room still uses its own menu. We selected a toasted sandwich, a Brie and cranberry sandwich and two lattes. These food and drink items were really good value, made fresh and both came with salad and crisps. The staff are very welcoming and nothing is too much trouble. The tea room is cosy and warm and we will definitely be returning again.

A must when visiting Wych Cross garden centre is the tea rooms. Fantastic light lunches at very reasonable prices. Such friendly staff makes any visit a joy.

Casual visit for afternoon tea and thinking this was going to be a typical chain garden centre tea room we were very pleasantly surprised. It was not huge which gave it a comfortable atmosphere, the staff were exceptional friendly and helpful which was also a little unusual, certainly worth a visit if light refreshment is what you are after.

Had a delicious and filling afternoon tea today . Lovely sandwiches , scones and cakes with ever flowing tea . Friendly and polite staff looked after us well - making provision for a vegetarian without any fuss . Will return if I am ever in that area again .

Visited with a friend for the first time over the Bank Holiday weekend and enjoyed a morning cuppa sitting on the verandah in the sunshine overlooking the roses.There seemed to be a good selection of food available & the staff were pleasant, I would visit again when next in the area.

Esta pequeña joya escondida de un café está escondido en el jardín. Si puedes conseguir pasado la plantas y vegetales a la hermosa sección cafetería encontrará un lugar encantador para tomar el almuerzo o el té. Hay un montón de asientos por dentro y por fuera y una veranda al asiento y admirar las rosas. Aquí se sirven comidas ligeras, así como el desayuno y son muy amplios. El mejor es el té de la tarde que viene con tanto té como quieres, tartas y sandwiches y puedo decir que es muy abundante. El personal es muy amable y servicial, y encontrará una parada popular. El aparcamiento es fuera en el aparcamiento y aseos wyevale en los jardines.

My sister & I visited the garden centre and used the tea shop for our lunch. We both enjoyed a simple jacket potato served with cheese and a salad garnish. Their afternoon tea priced at £16 for 2 people looked good value.

¿Por dónde empezar? Empecemos con queso: la peor tienda Plowmans trajo (pack) de col que he probado nunca. Fue horrible. En lugar de cebollas escabeche pequeño, había un Dios todopoderoso que era difícil de cortar en el plato. El pickle tenía un extraño acento y...

Nos alojamos en el hotel de al lado y pooped Roebuck a la sala híbrida de té, el cual está ubicado en el centro del jardín. Mi esposa tenía un té y una enorme pieza de esponja de victoria. Yo tenía un café con leche....

He visitado este salón de té durante varios años, a menudo con mi anciana madre, que ahora está en una silla de ruedas. No pregunto si cambiar el centro de jardín de la propiedad haría una diferencia, pero era la misma. Evito veces ocupado ya...

Wasn't that keen to eat here when it was suggested but so glad we did. It's a fairly small tea room but a good menu, friendly staff, generous portions and clean. Quite warm in there but I get hot fairly quickly! Definitely recommended and I'll definitely be going back!

Decided to have a cream tea, the scones were large and fresh, with a large cup of coffee just perfect

This is a great spot for a cup of tea or a light lunch after a walk in this part of Ashdown Forest . Half a mile from the Ashdown Forest visitor centre, there is a very decent range of well priced snacks and lunches. Useful to know. Open during garden centre opening hours.

Lovely food, and great service.The view from the veranda is worth the visit alone, and the garden centre itself has the largest range of roses in Sussex.

Very busy at lunchtime so service is a bit slow. However, the cake is well worth the wait. Also serves jacket potatoes, ploughman's, soup, sandwiches. In better weather, there is seating outside and on the balcony.

I stopped with a friend for coffee and cake- really busy place that I would definitely return to. Lovely home made cakes!

I drop in to the tea room on a regular basis. The outside tables give a lovely view towards the Ashdown Forest normally, but in the Summer it is breathtaking as the thousands of rose bushes below come into flower. Gorgeous, colourful and scented. Back into the tea room though and a spot of tea? Great choice of cakes, even something is gluten free for me. Lunch menus are limited to soup, baked potatoes and sandwiches, due to lack of space in the tiny kitchen, however servings are generous. Be prepared to wait for a table at busy times, it is very popular and full of regulars.

After reading previous reviews i just wanted to say how lovely the tea shop was when i popped in for lunch on sunday in december. staff were friendly, food was nice and quick service. would return on a sunday, next time for cake!

I felt I had to submit a review. With re an earlier review I have always found the staff, especially Natalie and Sue to be very pleasant and eager to please. It is a garden centre cafe not Maximes in Paris, therefore it does decent cake, is clean and has a nice atmosphere. Yes the garden centre is nowhere near as good as when it was independent but that is not the fault of the cafe.

Had lunch here twice in December. The food is always great and staff are friendly and welcoming. The cafe itself hasn't really changed since Wyevale have taken over so yummy food to enjoy. The garden centre itself has changed significantly which is a shame.Still enjoy a coffee, lunch and cake! Totally recommend!

Very sensibly they stick to what they do well - simple fare at a decent price. Service was excellent and all three members of staff on duty took turns to make meals, serve on the till or clear tables. Excellent!

i visited the tea shop on sunday for lunch with my friend, the food we had was delicious and arrived in good time. lovely atmosphere to sit and have lunch and after reading some negative reviews of unfriendly staff, i just wanted to mention that staff were friendly and welcoming on this day. would definitely come back here on a sunday- maybe for cake next time!!

I came here with my grandmother and other family for her birthday, it was 15 minutes before they were to close, we wanted a quick cup of tea. The girl in the cafe said not one word to us, when we came in and we all sat down, we then went to the counter to order tea and she said unless we wanted to sit outside they were now closed. There would have been plenty of time for us to have the tea and go before they closed but apparently they close fifteen minutes before they are meant to.. She waited for us to sit down before saying anything.. This is a lot of effort for elderly people to sit down and expect a nice cup of tea to then have to get up again and be chucked out.. Really rude and not even an apology when my grandma was upset. It ruined her dayout. This is not the treatment we would have gotten if it was still wych cross nurseries and not Wyvale.

I work in wych cross, a few of us lady's like to pop out for lunch once a week. Since the cafe has been taken over and new staff employed the service is so slow, we only have about 5/10 minutes of our lunch hour to eat what we have ordered!!! Not only has the nursery gone down in quality but the cafe seem to have done as well. Shame as we used to eat here at least once a week.

Every bit as good as March. Please stop by and experience this unique place, The cakes are to die for and the Ploughman's not for the faint hearted.

The garden center used to be a wonderful independent but has now gone a long way down hill since it was sold to Wyvale as a result the tea room has also gone down hill and I would not recommend it.

its basic but tasty - I had a ploughmans but the huge wedge of cheese with standard salad and A pickled onion with a pile of pickle, left a lot of opportunity to expand.staff friendly, lovely little place

We always visit the tea room when we go to the garden centre/nursery. The staff are friendly and efficient, the cakes are always fabulous and portions huge (such that we usually share a slice!). Lunches are also very good, although we sample these less frequently.I do hope it retains its current character now that the Wych Cross Nursery has been bought up by Haskins.

This is a nice cafe to come to for a spot of lunch or afternoon tea with cakes. The soups, sandwiches, baked potatoes and quiches are all good options and the portion sizes are quite generous. There is a very good selection of cakes to choose from, and the afternoon tea £16 for two people was very nice and left us feeling full. In the summer the balcony is a nice place to sit, overlooking the many roses which this garden centre specialises in.

4 of us went for their afternoon tea and couldnt finish it all. You get 3 sandwich fingers each with a choice of cheese, tuna or ham. A large scone with jam and clotted cream and little petit fois to choose from. You can have what ever tea of coffee you want and a top up. Would recommend for the price

Great little tea room, tables are a bit tight inside but if the weathers nice there is plenty of outside seating too. The tea room is always very warm a little too warm sometimes. We had a slice of apple and black currant sponge and a slice of rhubarb and ginger sponge and all washed down with two lattes. The cakes were tasty and moist and the lattes hot. As the tea room is now part of the Wyevale garden centre group you can get garden club points as well. There is a good selection of cakes, sponges and hot and cold food. The staff are always efficient, welcoming and polite.

Your standard tea room in a garden centre. Tasty cake but over priced beverages and small coffees. Nice that you have a fresh rose on each table to smell

Yummy baked potatoes, great salads and the biggest Ploughman's cheese chunks ever!! A nice friendly cafe and on a good day sit outside and look at the Roses!

The staff are lovely and so happy to ensure you enjoy a warm welcome and tasty food too! The menu is limited but quality is paramount. The small restaurant delivers a unique atmosphere, beautiful views and yummy, unique menu. This is somewhere different please keep it that way, it is why we all keep returning!

Visited for lunch. Was a bit apprehensive as the garden centre is now part of Wyevale. However I was pleasantly surprised. They have kept the tea room the same and haven't changed it. What a relief. I love visiting it for lunch or for coffee and cake and would totally recommend. The staff are always friendly and welcoming. Great lunch and fab coffee!

A fantastic Tea Room, no need to say any more. Apart from excellent views, great selection of cakes and the extras with your sandwiches and toasties, are out of this world.

We had a free coffee voucher from the old Wych Cross Nursery which we need to use up, They are now owned by Wyevale. The coffee is lovely. We shared a apple and blackcurrant cake and the filling was fab. Would definately have this again, if available

We only visited for a quick cup of tea but were most impressed by the friendly atmosphere and the warm welcome given by the staff. The choice of food was impressive and not expensive and although we did not have time to participate we did indulge ourselves with cake. Once again the choice was impressive but more especially because the variety of cake on offer was not the normal mundane selection. In addition there was a gluten free option-coconut and cherry or apple and sultana- both of which proved scrumptious.we will certainly look forward to visiting again.

We popped in today for a hot drink and a scone. Cosy room with great views in a high quality garden centre.Polite friendly staff. We had hot chocolates, pot of tea, cheese scone and two teacakes. All delicious, quick service. The lunches coming out looked very generous and fresh.The menu is plentiful with jacket pots,soup,sandwiches and ploughman's.We will definitely be back.

I love going here for coffee and cake especially in June. The garden centre specialise in roses and you can sit on the split level terrace over looking them. Great staff, great food - would totally recommend!

Whilst this is a little 'tea room' and part of a garden centre they have done their best to make a nice atmosphere and deliver good food with efficient service. Could really do with a much larger room, but one wonders which is making the money for the business? When it is good weather the terrace, and outside seating, is really nice but in great demand. Usually pop in on some of trips to the coast, but we'd been somewhere local and decided to come here, as it has always proved to be just what we need to break our journeys.

Clean and comfortable Tea Room with excellent cakes. Pleasant outlook onto the garden centre. Staff were polite and helpful.

Quaint elevenses and afternoon tea room, very enticing and tempting while visiting the garden centre. Great choice of home made (I think !!) cakes. Outside deck, just right for a cuppa on a sunny day.

We enjoy visiting this garden centre and stopping for a drink in the cafe. It has a nice outside decking area which is lovely on a sunny day.

Very friendly and helpful staff with regards to allergens. Good knowledge and happy to help. Plenty of gluten free choice for cakes, some fresh and some bought in. We had a piece of cake each and a hot drink, and it was very pleasant sitting outside amongst the plants. Still a touch on the dear side for gluten free, but it's like that most places.

Lovely location in Ashdown Forest. Beautiful collection frosts and other plants to look at from the balcony area . Perfect place for tea, coffee, cakes, snacks, lunch with friends. Relaxing environment with good service.

Arrived at this cafe with a party of 4 at about 3.45pm, and the cafe closed at 4.30pm. On arrival the staff asked us if we ALL wanted a hot drink because they didn't have much hot water left!! We ordered tea and cake. The cake was a tad on the expensive side at £3 per slice, but was delicious, and the portions were generous. However, having sat inside, it soon became evident that the only thing the staff wanted to do was tidy up and close up. They were not very subtle about this, and in the end, closed the doors a good 10-15 minutes early, and asked another couple dining to move outside!! We took the hint, and left, but an otherwise delicious break was marred by the attitude of the staff.

We went for a light lunch and were lucky enough to sit outside on the terrace area overlooking the roses. There is also another outside terrace and of course an indoor area too should the weather not be as good. They offer cakes, sandwiches and ploughmans for lunches. Soup wasnt on the menu this time, not sure if that is a seasonal thing, friendly staff and an enjoyable relaxing venue

We have visited this nursery several times and have always been very pleased with the quality of the plants and the service given by their staff. However, we thought tea room was most disappointing. The choice for lunch was uninspiring and we decided on egg sandwiches. The egg was tasteless, there was far too much mayonnaise and the bread was very ordinary. We decided not to have the salad with our sandwich as it looked so boring. We also did not think it was good value. We shall not eat there again.

While looking around the nursery we wondered into the tea room to have a drink to find a wide variety for lunch at very reasonable price. The staff were very pleasant helpful and we had an enjoyable lunch.

Went with a friend for lunch, quite a'lot to chose from but we decided to have the soup of the day, Pea and Mint, not something I've tried before and it was delicious, served with warm bread. Just perfect for a wet cold day

Why not combine your visit to this popular Garden Centre with a nice cup of tea and homemade cakes. Not only can you enjoy your tea and cake but the nursery houses one of the largest selection of roses in the country.

This Tea room is situated inside the garden centre so you do need to walk outside to reach it. It has a lovely outside decking area when the weather is nice but plenty of seating indoors too. They offer a variety of cakes. Lunch finishes at 2 but worth it, lots of things to chose from. There is Homemade soup, jacket pots with various fillings, sandwiches or toasties with salad, ploughmans. All freshly made and nicely presented. The Staff are friendly and the tea room is always kept nice and clean

Decided to take my elderly mum for tea and cake this afternoon. It's been a year since I was last here and it was great to see that there are additional tables and chairs now at the front giving plenty of outside space.The cakes were delicious, coffee and walnut and lemon drizzle and the tea was great too.Lovely to wander around and lovely clean loos too!

Discovered this little gem quite by accident. The garden centre is immaculately kept and the tea room a wonderful bonus. We sat outside on the balcony overlooking the vast array of roses for sale and beautiful country view. The is an old red London bus with tables and chairs inside, a patio area as well as inside the tea room itself, You really are spoiled for choice. My husband had a cream tea, which he said was delicious.

Sue and her extremely courteous and hard working team strive to ensure your expectations are not just met but surpassed on each and every visit. As a regular nothing is taken for granted you are always met with the same professional service time after time, wether popping in for a tea or coffee, or having a superb lunch you will not be disappointed. My recommendation is you sit on the rear balcony over looking the roses and on to the lama farm and simply relax and chill.Not open on Sundays but please give it a try to see for yourselves how good this place is

One of our favourite nurseries, and when ever we visit Sussex, this is a must visit place. The food here has been consistently good over the years and we always make sure that our visit is around lunch time. My wife and I had a smoked applewood ploughman's each this time and I must say, it was both enormous and of excellent quality. Please do try them if you are in the area, you will not be disappointed!

I am writing this because although I do usually enjoy my highly priced basic food at this cafe, I feel that the lady who seems to run the cafe is rude, unhelpful and inflexible. She is too set in her ways for hospitality, she has a passive aggressive, awkward and verging on rude manner. In my opinion it is time for her to move over and leave it to the rest of the friendly and kind staff.Such a shame to have a lovely cafe ruined by one woman. Finally, 2pm is far to early to stop serving lunch food, you are a cafe and if you want to compete with the big chains, be as welcoming and flexible as they are.

I recently discovered this beautiful little place. The food is excellent, stuff very kind and be warned- portions are massive. I have just has the best jacket potatoes ever. They were ever so kind with the children also,