Based on 770 opinions finded in 2 websites
Based on 770 opinions finded in 2 websites
Nº 756 in 1604 in Newcastle upon Tyne
Opinions
Incredible atmosphere, perfect for evening drinks with your other half or a chill a solo date, watching the euros with a whiskey, enjoyed the laid back jazz like background music👌🏿
Troy Sibanda . 2024-10-20
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Not serving food in the bar but there were menus on the . table.
Ginny Brookes . 2024-10-20
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Lovely food, Great place to go. However, the leather on many of their chairs are ripped and well used. The place needs a bit of a refurbishment
Dawn Ross . 2024-10-19
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lovely bar! great drinks menu and lovely staff. £11.95 for a half filled glass is a bit of a let down though! staff were very accommodating to this and as a bartender myself i understand they have specific measurements to follow but the man at the bar said it looked empty because it was supposed to be in a different glass, okay cool i totally get that but why not put it in the correct glassware so it looks fuller to the customer? also this is a margarita and there was no salt around the rim or anything! i’ve been here so many times before and the drinks and service have been amazing but i felt slightly let down this time, so like i said almost £12 for a half filled glass and no salt around the rim feels like a slight rip off. i hate to complain because ive only ever had good experiences here before this but maybe use the correct glasswear and it’s not like it wasn’t clean or you ran out of the correct glass because the bartender showed me which was the right one and there was quite a few which could’ve been used to avoid this. i will give the benefit of the doubt and will definitely return to the hudson but just wanted to give my feedback for future reference :)
Em . 2024-10-15
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Everything was perfect. Special mention to Joshua and Bella who helped us with our luggage. It may not seem like a big deal but kindness and going the extra mile stand out and should be complimented.
Andy Dennis . 2024-10-05
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Went in to hearing conversations of how people had waited over a hour for their food. This didn’t change for us as we ordered drinks and they eventually came 30 minutes later. The food wasn’t any quicker and everyone around us had the same problem not one table was happy with service or time things took. When paying the bill the bill was also wrong with another burger added on top? Won’t be back as there are cheaper options which give a much better experience!
Tom Lawson . 2024-10-04
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Visited Friday 20th Sept 24 for dinner at 6pm.. we had made reservations and was seated by a pleasant young waitress. The restaurant was fairly quiet at this point. The food was absolutely amazing and would definitely recommend on this basis. However as the restaurant became increasingly busy the two waitresses were literally ran off their feet. I felt really sorry for them as some diners were getting short with them as they were seated at tables that hadn’t been cleaned, orders hadn’t been taken etc. in our case we couldn’t fault the food at all 10/10! But we got fed up waiting for our bill after 30 mins of asking for it and just went to the welcome station to pay. In all fairness the manager explained that staff had been sent to the hotel to support which left the restaurant short staffed.
James Gilmour . 2024-09-21
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My partner and I had the most wonderful meal in their beautiful restaurant on Thursday 12th September - enjoyed it so much - went back on Monday 16th. This was a vastly different experience - staff still very pleasant but we had to wait an hour for our meal due to kitchen staff overwhelmed - they had a bus party in earlier and no-one seemed to be coping - meal was cold and overdone and not the high standard we got the previous night. The staff acknowledged all the problems I've listed and our bill was reduced accordingly.
Anne Campbell . 2024-09-17
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Great bar with fantastic service!
gary stokoe . 2024-09-15
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Hudson The food was good. The Chicken skewers were juicy and tasty. Unfortunately the belly pork wasn’t crispy - apart from that the roast was enjoyable. The staff seemed a little inexperienced. They had difficulty working the computer/till. There wasn’t a lot of passion for creating a great dining experience. What was lacking was a manager of the floor who could see what was going on. The staff needed some training and leadership. This would also have helped to lift the atmosphere - it all felt a little tired and as if people couldn’t be bothered. We have been here in the past and it was a lot better. There was great difficulty getting our bill which seemed a piece of fiction - it was more than I expected it to be but I just paid it as two of our party had a train to catch and we didn’t have time to wait.
Miles Wallis-Clarke . 2024-09-15
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Popped in for some cocktails while my parents were visiting and they were delightful. The staff member at the bar took their time making them, but it was worth it as they tasted delicious! We didn't eat here, but saw some roast dinners going past and they looked great!
Gemma N . 2024-09-10
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Overall unimpressive… we waited ages for the bill and we were confused when the bill came because there was an unexpected charge of VAT which we weren’t aware of since we live in the UK (duh, VAT is usually added in the price and there fire doesn’t require the extra charge) the service overall wasn’t the best since we waited so long. I have been plenty before and have always enjoyed myself so this time was a disappointment… was also boiling in the restaurant which made it uncomfortable to have food
Chloe Thompson . 2024-09-01
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We booked a table, but when we arrived we were told we could not be served until later, despite the fact that the website had accepted our booking and taken my card details, apparently because we had made our booking too recently. The staff were also pretty rude to us about it. Do not waste your time with this place!
James Tarlton . 2024-09-01
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It was very good. Food/wine, George in restaurant was amazing with service & hospitality. Our friends couldn't thank him enough. They all said they would definitely come again.👍
Joan Cameron . 2024-08-30
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Was staying in the hotel for the night so popped into the bar for a few before going out to venture really enjoyed the Hudson bar
Stephen Ogle . 2024-08-10
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Delicious buffet breakfast when I stayed at the County Hotel. Staff were friendly and the food was fresh and tasty. Full breakfast items, both hot and continental.
Chris Barton . 2024-08-09
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Great bar tender. Classy and clean bar area. Lovely to have in Newcastle. First visit.
Christina B . 2024-08-09
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Was in Newcastle last week for an 8 day break and usually drink in Barluga on Grey Street but with the weather being ok to sit out used Hudson quite a few times; found the staff very pleasant the toilets nice and clean but the outside drinking area quite untidy tables not cleared or wiped chairs not tidied back to tables and rubbish on the floor, we called in on our last night (Sunday 21st July) on arrival all the chairs were leaned up against the tables and I thought the bar was closed but it wasn’t so I got drinks and sat outside, one of the staff came out a very nice lad called Thomas and I told him we liked the outside area but it wasn’t kept very clean and tidy and he didn’t know why all the chairs were leaned up, I said I didn’t like moaning but he said by bringing it to there attention is a good way of getting it “sorted” So in our few hours drinking Thomas tidied and wiped all the tables and chairs and another young lad came out and brushed all the floor; the area looked great, so well done lads…..
Bri P (autosip) . 2024-07-23
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Went on a Saturday afternoon to the Hudson with the dogs. Sat in the bar area. Usually able to order a meal but bar offers bar snacks too. The bar area is a relaxed lounge, it’s very sophisticated. Dogs got plenty of attention. I’d go back ☺️
Chloe Roberts . 2024-07-16
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Really nice experience here with our walking group. Staff were excellent, nice food and really lovely decor. Highly recommend.
Sandra Goldsmith (Creative Heart) . 2024-07-12
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Visited tonight, as we are staying in the vermont hotel on the wine and dine package. This was one of the restaurants that we were able to use the wine and dine offer To be fair we were reluctant to return to the hudson as we have visited in Oct 2023, unfortunately on that visit although the meals were fine there was confusion on menus and dreadful service which after a few emails we did get some resolution However putting that visit down to a one off, tonight it was so different Greated at the restaurant with warmth . Menu on the wine and dine was a set 3 course menu with a glass of wine. Our main server George was such a genuine lovely guy, nothing to much trouble, he kept making sure we were OK and service was second to none There was also another young lad that brought out our main course ( sorry didn't catch your name) again was so polite and curtious Starter Nachos Main course Fish and chips Dessert None as couldn't move , and trust me I like a dessert Portions are big, so bring loose fitting clothing Couldn't fault the food or service , so glad we returned for a 2nd visit Thank you team Hudson
Fiona Sturrock . 2024-07-06
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Had a coffee during outside. Good coffee. Good service.
James M . 2024-07-04
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Potato leek soup was creamy and very delicious. I have never eaten such a tasty soup before. Chicken curry with jasmine rice was perfect and Roasted salmon with quinoa no complaints. I highly recommend 👌this place.
Karel Rieder . 2024-07-01
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Lovely atmosphere and music. Helpful staff. Great cocktails.
Jennifer Clair Robson . 2024-06-30
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What a fabulous bottomless brunch. Would recommend this for anyone. Lovely staff and service. Well worth a visit. Will be booking again soon.
Jacqueline B Bolt . 2024-06-15
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Absolutely woeful. The place is filthy. The staff on their phones munching food and laughing. The food dry as sticks and overcooked. One waitress spent the time scowling and ridiculing customers. If I had known it was owned by the terrible Gainsford group I would not have set foot in it. It’s at best a 70s motorway service station cafe.
Gary Oneill . 2024-06-15
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Good cocktails but food a little slow
Anne-Marie Gallen . 2024-06-14
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Pleasant friendly and surprisingly reasonably priced. Ilke old fashions and they made a good one ..
David Jelbert . 2024-06-04
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Sticky toffee pudding needs to be on the menu for puddings and George agreed with me. Fab service thank you George
Heather Teasdale . 2024-06-01
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Had excellent service at the bar no complaints
Peter Wynn . 2024-06-01
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We were staying in the hotel on 22nd May and called to make a reservation for early dinner to be told they didn’t have a much in the way of food but could send us a 10 minute walk away to a sister hotel. It was torrential rain outside and we were on a time scale. Disappointed to say the least as when we went downstairs it was very much open and busy. Maybe they don’t want to give residents the 20% discount when it’s busy. But shocking for a restaurant not too have food.
Gillian Hamilton . 2024-05-23
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Lovely meal with friends on Saturday night. Food was gorgeous and fantastic service from Lucy, who was so friendly and attentive. First time at the Hudson and based on our experience will definitely be back.
Gail Wright . 2024-05-12
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I would like to send special thank you to our waitress Lucy as she was friendly and extremely helpful when we asked her questions and when one person had to leave quickly due to not feeling well she helped us sort the bill out quickly
Sarah Smith . 2024-05-12
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Staying at the County Hotel we had Sunday lunch in the adjoining restaurant the Hudson we've never had Sunday dinner like it even better than my grans it's beautiful cooked to perfection every thing also the service staff are great very helpful and friendly very happy staff so I'd highly recommend it also you can watch the chefs hard at work.
Peter Gradon . 2024-05-06
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Terrible, we went 5th may for our anniversary we had a table booked for 7pm the restaurant was pretty quiet. We ordered then waited 1 hour 10 minutes for our starter after repeatedly asking how long it was going to be, once the food arrived it was nothing special we didn't have time for our dessert that we had already paid for as it was part of the hotel package. We were sat near the open kitchen and the chef and staff were arguing amongst themselves and front of house staff so unprofessional, it was a complete shambles from start to finish. Won't return
Claire Myers . 2024-05-06
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Gorgeous food excellent service but unfortunately we had a few very jolly noisey people near by us
Dawn Baker . 2024-04-28
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Some of the best cocktails around. DJ was playing some great feel good tunes and bar staff were all friendly. Doorman were all polite and friendly smiles all round.
Alex Poon . 2024-04-20
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I havnt ate at this place yet but its great for drinks, not too expensive they do lovely cocktails and the music n atmosphere is always really good. It's a great place for pre drinks if ur heading into town or going to a gig.
Reef Kayoss . 2024-04-18
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Good location for a get together with some friends.
Salim Salim . 2024-04-14
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While we waiting for our food we could see the kitchen staff messing around with there phones scratching there beards and faces even picking inside there ears and serving peaple food with there hands we were disgusted
Julie Mills . 2024-04-10
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We booked a table online for 15.3.24 for 6pm (and confirmed it via the reminder link sent), we arrived for our table last night to be told that there was no booking for us. I purposely booked for 6pm as we had a show to attend at 7:30pm. I showed the member of staff confirmation of the email to show the booking had been confirmed to which she said ‘yes you may have that but I don’t have it on my side so unfortunately there is no table, but I can get you in if you wait 20minutes and get a drink at the bar’ My husband and I told the staff member that we could not wait that long as we had a show booking and she said well there’s nothing I can do and there was a wait on food. I was appalled by this service and then queried if I could have confirmation that my card would not be charged as I had used it to confirm my booking online. She told me that ‘ No it won’t be changed it’s a hold of £0 and it wasn’t even on her system so I wouldn’t be charged’ We were forced to leave after looking forward to a special occasion meal booked well in advance on 8.3.24 and could not get in anywhere else as such short notice. My card was charged £20 for a no show fee to a booking that we did show up but it was the management of the restaurant that had overbooked and not had our reservation on their system I informed the restaurant after attempting to contact them over 20 times via phone and being passed from employee to employee. I finally spoke to Connor the ‘General Manager’ and requested that I was refunded immediately but yet I am still waiting and being told inadequate information that ‘Open Table’ had processed a refund to which I did not believe so I contacted them myself to which clarified that the information the ‘manager’ passed on was false. On contacting Open Table they stated that this is not the case as the money is charged through the restaurant themselves as they do not take money it is the restaurant who have charged me. I emailed Connor back and had no response. We would not use The Hudson ever again as it is clearly ran by unprofessional staff who do not have ‘Customer Service’ at the forefront of the business.
Joy Devlin . 2024-04-03
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Disappointed, in Restaurant for 1 hour and 40 mins and no food. Ended up Leaving restaurant as food taking that long visit 15th March 2024
Elizabeth Hardy . 2024-03-21
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Great food. Had the roast chicken which came with a huge Yorkshire pudding.
Dorothy Eyes . 2024-03-20
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Went there with loads of bookings left online and the chef and waiter were unhelpful and rude saying they had no food left at 8pm even though it said they had tons of bookings left.
ian lewis . 2024-03-16
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Cocktails were lovely but not cheap. Food was stunning and staff were lovely and very accommodating. Will definitely go back again
Helen Ryder . 2024-03-16
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Booked a table for Sunday lunch to celebrate Mothers day. Table was booked for 3.00 pm by 4.30 we were still waiting for our food....... we walked out!!!! Dreadful service, what a disappointment. It totally spoiled our Mothers day celebration. Avoid at all costs.
Tracy Hall . 2024-03-15
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Love this bar , i know it’s not allowed to get alcohol if customers age under 18 . but have no clue why the biometric residence permit is not working in this bar. That is usually works every bar except this one. We asked to show passport if we want to get the drinks. “The passport standard “ works for everyone or only for foreigners ?
Mia陆 . 2024-03-14
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I came in for a meal with my partner on Monday and we were served by a lovely young lady called Lucy, despite her being the only waitress she was still very attentive and made our experience better. The food was also amazing, would definitely recommend!!
Sophie McArthur . 2024-03-13
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Great bar. The young barman doesn't know how to make a cocktail though. Fills the glass full of ice and then empties most of the drink away as not enough room in the glass.
Mark McPhee . 2024-02-24
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Ignorant staff don't even acknowledge you are there. Left after standing at the bar for about 5 mins whilst the staff just wandered around. Don't normally put bad reviews on but was really annoyed at being ignored. It's not hard to just acknowledge you are there.
Lee Boys . 2024-02-22
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Came here for the 1st time today. Not only was it Valentine's Day, but we were looking for somewhere that done brunch for after our wedding in October. Good job we tested it 1st, as we were let down. We are both vegetarians & they had ran out of veggie sausages, had no coffee, no biscoff pancakes & when we changed our order to white chocolate & strawberry pancakes. They had ran out of white chocolate sauce & just substituted it for raspberry sauce. The server was so embarrassed to come to our table 3 times to say they had ran out of stuff. Barry who I presume was the head chef, was overwhelmed with 2 booked tables. Chef seemed very unprofessional. The only good thing about it was the nice girl server. A restaurant can't operate, if it doesn't have the ingredients to actually cook something. Pancakes were meh & Greggs was the stop, before heading home
Phil Bateman . 2024-02-14
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Great food, good portion size, super tasty .. can recommend the spicy cauliflower starter! Vegan options with choice from their standard menu - not a problem. 😊 Really friendly welcoming staff and a very relaxed bar to hang out in. I was out on my own due to travelling with work and felt very comfortable eating and drinking on my own. Highly recommend.
Laura Stirling . 2024-02-13
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Canny bait. I probably ate a bit too much because of the generous portions. I didn't have much room for beer when we went to the gig later on 😁Nice place and the staff are attentive and friendly.
Brian Elliott . 2024-02-13
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Been a few times now but the service is worse than ever . We waited about 20 mins as fancied a dessert and another drink but no-one in sight to see to us ,was 5 of the staff just standing talking and also other tables complaining too about service . won’t be coming back that’s for sure!
Gary Simpson . 2024-02-10
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Absolutely gorgeous place...the Hudson Bar is stunning, we had food in the restaurant and it was gorgeous. Cocktails fantastic and will 100% be going back.
Gail Russell . 2024-02-01
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Food was really tasty and plentiful, the onion rings with dip was to die for. Really clean, The waitress’s were faultless and really friendly nothing was any trouble. Only criticism would be if they could have warmed the bowls/plates prior to serving to keep food warm longer and including a spoon in their cutlery for twisting spaghetti. Would I come back ? YES for sure.
Mark Cooper . 2024-01-25
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Well appointed upmarket bar with friendly staff adjacent to Newcastle central station
Bri Ridgey . 2024-01-23
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The meat on the Sunday roast was awful. Looked like it came straight out of a can.
Joe Harrington . 2024-01-16
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Enjoyed a cocktail people watching mixed age public was lively with dj
Sarah Lewis . 2024-01-06
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We where so looking forward to our evening at the Hudson, Beautiful interior awaited us ,very plush We took our seats , offered drinks , a few of us ordered cocktails, the glass contained mostly Ice and very little else and for £9 was awful 😞 Orders for food taken, starters came , nothing exciting if I'm honest, Main courses may be better ,,, nope , we waited 40 minutes, a lot of messing about in the open plan kitchen, once food came 2 of our party had to send it back , Steaks where not cooked right , chips had been cooked until they had just give them selves up 😕 So for a 5.30 booking for tea we didn't leave till 7pm
Jen Fullen . 2024-01-06
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Try the Baileys expresso martini
paul moffitt . 2024-01-02
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Went for New Years eve service was terrible we didn't get deserts until 11pm and table booked for 7.30. We ordered drinks that didn't arrive . We had to constantly ask for service Then they added £30 service charge The DJ was terrible Only the company I was in saved the night
Alison . 2024-01-01
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Some food was undercooked and the plates could have been warmer
Alan Grant . 2024-01-01
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Food was nice. Staff were excellent. Lovely venue, just right size and not over crowded.
Steve Robertson . 2023-12-28
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Christmas food was really disappointing. Turkey dinner came with one pig in blanket and no stuffing or cranberry despite that being advertised. Had to beg for more gravy as there was only a dribble on the plate.
Jim Nixon . 2023-12-22
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Great atmosphere and waitress Evie worked so hard , to check we had everything we needed. Cocktails were delicious .. too good.
Jessica Goodwin . 2023-12-12
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Nice place, nice food. But it's very expensive for what it is. For the price I was expecting something phenomenal.
Neil Anderson . 2023-12-10
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Such a great night. Service was brilliant, lots of staff. Food was absolutely gorgeous, so pleased we booked.
Jo Smith . 2023-12-07
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After a busy day this is a quie haven away from all the hustle and bustle of Newcastle and probably the only bar you can have a quiet drink and meal.⁰
John Pinnington . 2023-11-21
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Good food, not too crowded, nice cocktails, not too expensive
Chris Thomas . 2023-11-19
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Enjoyed pre concert drinks before heading off to watch Heaven 17 at The Boiler Shop
Ian Shepherd . 2023-11-19
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Nice bar. Only went there for a drink. Likes the atmosphere and how cosy it felt. Close to the train station so good location too.
Eyitoyosi Onadipe . 2023-11-15
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Nicely appointed City Centre bar, handy for Central Station. Beer a tad expensive £6.50 for a Pale Ale.
Keith Chatton . 2023-11-09
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Based on Sunday lunch - Fantastic Sunday lunch. Generous portion with plenty of side options. Good quality and cooked very well, the price was also more than reasonable. Would definitely come back!
Craig Dawson . 2023-11-06
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Lucy was an absolute dream. She catered to all our needs. Nothing was a trouble and a bubbly personality made our night. Biggest thumbs up for breakfast was getting rid of the DIY tea/coffee which is now table service. Things are on the up & up. See you in December. X
Joyce Dixon . 2023-11-02
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Popped in hoping for a cooked breakfast - was not disappointed! Good brunch menu, wide selection, and decently priced. Big portions - veggie breakfast and breakfast tacos were lovely. £26 for 2 breakfasts, a smoothie and cappuccino!
Ella Woolmer . 2023-11-02
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A great place to sit and chill.
Brian Eastham . 2023-11-02
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I can't recommend the county Hotel and a meal in the Hudson highly enough, We did the Stay wine and Dine deal and will definitely be doing it again.
Keith Allard . 2023-10-30
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A lovely spur of the moment dining experience, with our daughter, who started Uni a month before. Staff were lovely, and the food was exceptional. We all had the Sunday lunch, and we all felt like we had been fed very well.
Allison Goodall . 2023-10-23
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This was a lovely bar to visit, set in a glorious ancient building near Newcastle train station! The design has brilliant vibes with its brightness, counter is well-presented and the staff were chill. I enjoyed a pint of Heineken, sitting comfortably in the outside area with fabulous views!
K. Peake . 2023-10-18
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Drinks only today. But as usual top class service and barmen was excellent 👏
A R Solutions . 2023-10-13
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Great place for food, drinks and to chill out
Stuart Shaw . 2023-10-08
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Awful customer service from the bar staff. They over charged us for the food we ordered because they couldnt get a simple order for 2 people right and when it was pointed out to them they tried to justify it rather than apologise. I would Never recommend this bar/restaurant. The food is barely on a par with Wetherspoons but more expensive. DON'T BOTHER GOING IN.
jan corlett . 2023-09-18
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The bar looks lovely but the service was incredibly slow and I don't know why it was this slow as it was pretty empty.
Steven Binks . 2023-08-30
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Visit 19/08/23 No food, just drinks, ok bar, had a pint of lager and large white wine, they use wine measures here but there is also a measure on the wine glass so a bit pointless, it was about 1cm under the 250ml measure on the side of the glass when she poured it in, so had to ask the lady behind the bar to top it up, she never said anything and just filled it up, under pouring is illegal, I used to work in bars as a supervisor so I know this, queue for bar, no real urgency, customer service doesn't seem great based on the non verbal response, seems to have an older clientèle, around 50s and 60s with the odd younger group. Not my place really, pint and large wine close to £15.
James McCluskey . 2023-08-28
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Service from the floor team was great, we were in a secluded booth which felt nice and cosy and would usually cause worry of us being forgotten about but the staff checked in on us and made sure we were having a great time, the food was amazing with a highlight being the Chowder and the atmosphere was lovely, we arrived when the restaurant was empty and only 3 other tables joined us but the place felt alive and had a nice warmth to it, the bar in the entrance to the restaurant was packed out and really loud but as soon as you turned the corner into the restaurant the sound was gone it was a strange experience like walking out of a wall of sound. 10/10 would go again.
Kieran Straw . 2023-08-27
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Wasn't impressed with the food. Pricey for what you got. Bar staff unfriendly. Restaurant staff friendlier. Nice clean toilets with accessible toilet and accessible entrance. Deco throughout was really nice. They do lovely cherry bomb cocktail that was really worth it, although it was nicer and stronger when I had 2nd one with meal. They were 2 for £12. The Hudson is close to Central station metro and short walk from monument, with a bus service running into town. I had Shashuka which want anything special for the price and my friend had meatball flatbread, which they might as well have said pizza, got side of chips(you pay extra for) with parmesan cheese and truffle, which weren't cheap, they would have been better if cheese was melted on top. Would i return not to eat but probably for another couple of cherry bomb cocktails 😋
Nicola King . 2023-08-23
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20 % off when staying at the County Hotel, well worth the visit
Linda Sinclair . 2023-08-16
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A disappointing experience all in all. The reception was friendly. We were shown to our table which was next to a coat rack that staff seemed to use as their cloakroom and to store their bags. This would have been fine if not for it becoming a thoroughfare with staff rifling through their bags. There was also a large cold air outlet here, which became a problem. Our starters arrived which were delicious and gave confidence for the rest of the meal. Whilst enjoying the starters, I witnessed a chef batch cooking a very large quantity of burgers. Alarm bells started ringing. By the time we finished our starters, the aforementioned air vent started getting very cold. When we complained, our waiter said he would turn it off. 10 minutes passed and he brought the mains. He apologised that he couldn't see how to turn it off. Despite the restaurant being empty, there was no offer to move tables. The mains were very average at best and disappointing when eaten in such a cold place. We ate up and left as quickly as we could. I didn't think the meal was good value for money, nor good quality. This restaurant week offer didn't leave me wanting to return.
Richard Hunter . 2023-08-13
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Lovely staff every time I pop in. Would like to mention heidi in particular. Lovely smile and customer service.