The Hub Cafe in Castle Point - Phone Number, Reservations, Reviews

Not a pleasant experience, only wanted coffee for our friend and water for myself and my Aunt, .was informed does not accept cash 🤬 a choice of payment would be nice. the excuse of no bank in Hadleigh is pathetic, Leigh is only up the road

Such slow service! I swear that I have to confirm my order 2-3 times on every visit, which is ridiculous as I’m only ordering a coffee; “Black Americano”, I’ll say … I’ll be quoted a price and handed a PDQ terminal to make payment and in that short period the server has invariably forgotten my single item order! Server: “Was it tea or coffee?” .,, Me: “Coffee” … Server: “Black or white?” Me: (Thinking to myself Well what did you just charge me for?!) but politely, with a bit of impatience in my tone ..”Black Americano” Server: “Oh, OK” ( the coffee is served but before handing it over they ask “Do you want milk in that?” …!!!!!! This is NOT a one off incident and if there were any alternative vendors close by I would not return but until then I will live in hope of some improvement and try to learn some patience.

Took my kids to Hadleigh park thought I would stop on the hub cafe supporting local buissness went to pay only to be told card only every other buissness in the area are takeing cash payment again apart from this business which is quite poor as my children fancying a snack lucky enough I had drinks with me or they would be thirsty due to the heat this needs looking at now or a lot of buissness will be lost and a lot of left over food for the bins.

Love this place, I’m a regular customer. Good food, sweet potato falafel salads are excellent and chips are superb. Good selection, lovely homemade soup for my vegan daughter. Staff are friendly and always give my dog a free tennis ball. There’s even clean towels to dry them off after a wet walk. Good Covid procedures. Would recommend.