The House of Bruar Restaurant in Perth & Kinross

Quality has really dropped here. We used to love the place and it was a real destination. However went today and coffee, from an automatic machine, was terrible, cakes didn't taste fresh. Staff were really disinterested, unhelpful and rude at times. Mid service, two staff stopped serving us, started talking about their weekend plans and then after a few minutes returned to serve us. They served us dairy milk when we asked for non dairy milk. The actual shop had no music or atmosphere. It feels that since 2023 the company has really went downhill. No dogs allowed, but food left on the tables which attracts wild animals in the cafe.

Always great food here. Really good menu and lovely staff. A little pricey, but worth it. Definitely recommend eating here.

We stopped for a bite to eat in the restaurant. What a choice, with hot and cold food available. From snacks to full meals to chose from, you will not be disappointed. We opted for a,sandwich and a slice of cake to share. And all very reasonably priced too!

Always a great place to stop at and never disappoints . Food is always tasty and plenty of room to sit and chill out . Peaceful and relaxing with option of shopping. Parking is a breeze .

This is a large restaurant contained within the shopping complex. There is an adjoining covered outdoor seating area that caters mainly for snacks and cuppas. Prices are not particularly cheap, but the food was excellent. Service was friendly from all members of staff we encountered.

Avoid at all costs, I asked for a carrot cake to be heated( I have done this numerous times before) first guy said we can’t (I think he was training- so no problem) other guy said yes let me take it for you. The coffee took 5 to 10 minutes so carrot cake was cold, I asked for a re-heat and was refused after spending £18 plus for 2 coffees and 2 cakes. He said the chef recommended it cold - I can’t eat cold cake as it’s too dry and I have no saliva due to cancer treatment - do I feel like explaining this, no. I was here to collect a winter coat, I treat myself to something every year, never will I frequent House of bruer again, extreme reaction ? - No. I said to coffee guy I’ll speak to manager he replied “good luck then sir” I’m fuming.

Ate here with my 9 year old. Food was good with decent sizes and a nice helping of veg and crispy roasties. Not overly expensive. Far far too busy though, crawling with tourists. My child had a kids lunch box which was good. All the pre-made sandwiches had butter on them though!!! They were labelled as ham sandwiches, not ham & butter sandwiches. The staff were very helpful though and made us a sandwich without butter, which in my opinion is how all sandwiches should be

Had the broccoli stilton cheese soup - excellent. The parsnip one was only ok. The salad bar had some tasty choices. Line was way too long for the hot foods. The dessert section was quite varied

One of the most fascinating places from Dundee to Perth - must visit if you are looking for a relaxed afternoon and good food. The place is supremely kept and has some delightful attractions including a wonderful souvenir shop, clothing and delicious ice creams, not to forget the Scottish malt store.

Thank you to my daughter and The House of Bruar A memorable Father's Day eating experience with its exceptional quality, flavour, and taste of The Scottish ingredients, particularly the succulent meats and fresh seafood. Dishes are well-prepared, balancing traditional and contemporary Scottish cuisine. The flavours are rich and authentic, to the area enjoyed every bite! Chefs service is attentive, enhancing the overall experience, being served by the chefs!! While the prices are on the higher side, the quality and experience justify the cost, providing good value for money. It's an excellent choice for local destinations and for the passing traveller! Wish you well for the season BR Kevin T

Having read recent negative reviews we were leary about eating here, but since we were at Blair Castle nearby, decided to stop and check it out (not to mention great shopping opportunities!). We were greeted by a chef and he explained how the restaurant worked. Not really a buffet per se but you were able to add sides to your main dish on your own. There was also a salad bar. Everything looked fresh and delicious. I had the lamb stew snd it was very good. Like home cooking. Generous portion and I was told to come back for more if I wanted to. The sides were excellent as well. Those parsnips! Yum! Everyone at my table also enjoyed their meal. Service was friendly. I would recommend.

Turned up at 16:30 looking forward to Sunday dinner only to go in and see all food cleared away Nowhere on you site does it state that food service finishes at 16:30 just say restaurant closes at 17:30. Very disappointing should be made clear on website

Excellent roast of the day was so looking forward to this and it didn’t disappoint unlike some I have never had a bad meal here staff were very pleasant and signage to get round was very good price I would say is mid range £16.95 for my roast beef dinner with lovely crispy potatoes buttery cabbage carrots and parsnip but will only need a snack for tea I think

On the way home from a long drive from Ullapool, deliberately didn’t eat as was looking forward to Lobster and chips from your establishment sadly lobster was overcooked and not a cheap takeout!! Chips dark and overcooked as well , partners cod was satisfactory but same complaint about chips Very disappointing

We arranged to meet friends at House of Bruar last Tuesday. We had some lunch which was satisfactory-although the self service experience was poor with no staff at the counter for a prolonged time.After a bracing walk along the falls we returned for a cup of coffee. We took our seats in the conservatory at 3.45p.m . We had no sooner sat down than the staff proceeded to operate an extremely noisy vacuum cleaner all around us. Impossible to have a conversation. It was a most unpleasant experience.The cherry blossom was in full bloom and the conservatory area could have been simply fabulous but was absolutely ruined by this total disregard for the customer’s comfort. We would not hurry back..

I ordered cod and chips. Halfway through eating I looked down and saw half a worm poking out of the middle of the flesh of the fish. I pulled it and it came out. About 4cm long. They gave me a full refund and apologised profusely. But how on earth did a worm manage to borrow its way into cod?!Lot of bones too, mushy fish and burnt tasting chips. Also forgot our mushy peas.

Bought 4 haddock and chips on Friday and as soon as I opened the fish, we could smell ammonia so the fish obviously was not fresh. Returned and staff were apologetic but so disappointing.

Closed for 28 weeks and what has been learnt ? ! Nothing ! Day 2 of re-opening, inadequate signage around the restaurant and their food offering is still poor quality, not at a good temperature and still very over priced. Never again will I choose anything other than a sandwich ! And only one vegetarian offering of Mac & Cheese ! So disappointing !

We visited on a friend's birthday and though the full menu was advertised, there was only salad - not really a great option for a cold day in December - or roast beef on offer. No potatoes. No veg. No gravy. Just some leathery chips left over from the day before.The bosses of House of Bruar should eat there and experience for themselves just how bad and over priced the restaurant is.House of Bruar advertises itself as 'Scotland at its very best'. As locals we're embarrassed that visitors will go away thinking that the best we can do is poor quality, over-priced food. It's a rip off.

Heading north on the A9 we decided to stop at this chip shop.The shop looked appealing, very bright, staff and premises were very clean and the food cooked to order so we knew it was fresh. Top price for haddock and chips which we kind of expected for Bruar; we did however, expect a quality meal and this wasn't the case.The batter on the fish was hard, dripping with oil and there was little flavour.Both meals were eventually put in the bin unfinished.We wont be returning which is a shame as we travel that road very often.

Went there with my wife for lunch before I read recent reviews on Trip Advisor. I have been there many times before and was really looking forward to our lunch. What a let down! Ridiculously expensive and not much substance. Hopefully the owners will have read all recent reviews and make big changes as my wife would like to return there when this pandemic has been conquered.

Unfortunately none of the usually delicious soup available today and nothing on the menu board for vegetarians. When I asked I was shown the side salad bar. Given meat and fish eaters enjoy vegetarian food too this was disappointing. Luckily we found the last two veggie sandwiches in the take away, which were very good.

Bruar has definitely lost its appeal and appears to be all about making as much money as possible despite the current risk from a global pandemic. Poor judgement to nationally advertise a “Big Sale” on TV which actively encouraged hundreds of visitors from various parts of the country to the site over this weekend in November. Within the shopping areas, there are no clear one way systems as per Scot Gov guidelines, queues for food with no social distancing and just a general feeling of an unsafe environment. No control of numbers in toilets, all sinks, urinals and cubicles open so no adherence to any Covid control whatsoever. Sanitisers at entry points and temperature checks were in place but after that, pretty much a free for all. I’ll save my money for my honest and caring independent retailers at home who deserve my support for placing the safety of customers first unlike the Bruar Money Machine. Most expensive coffee on our weekend trip and resisted a muffin at £3.25. Didn’t queue for hot food due to no social distancing and didn’t buy a sandwich as they had virtually all been handled by the customer in front of me prior to him eventually selecting one. Why not put them out of customers reach for the time being and introduce table service only as most responsible restaurants have had to do?

We actually visited this place twice within three days. The first time, 11am, we eventually found our way into the restaurant area (very peculiar Covid routing regulations) and had a very good couple of hot, filled rolls with coffee for “breakfast”. We then decided to go back on our return journey. What on earth had happened? We, like many others, couldn’t work out how on earth to get into the restaurant area. We then heard one of the staff tell another frustrated customer that there was no soup on that day, so we opted to sit outside (cold but dry and bright, thankfully) and have a hot roast, filled roll with chips. What a mistake that was. The roast beef was so tough and gristly, it was virtually inedible. By the time I got both portions and carried them to our table - 10 yards away - everything was stone cold. All this for the princely sum of just under £26. Totally ridiculous. I feel Bruar are just cashing in on Covid. The place was very busy, so they have made a huge amount of money.I went over to the coffee wagon and was charged £5.50 for two small coffees. The young lady could work the till. Really? I don’t know when I have been so annoyed at a food outlet. Rip off doesn’t come close. Avoid!

My wife & I visited the House of Bruar for some shopping and had some hot drinks and scones. The place is really nice and the produce we had was very good. The shops are of very high quality and the place overall feels very upmarket. We enjoyed our visit and would recommend if you are in the area.

I had a meal at lunchtime, for two. Macaroni and chips, plus two small bottles lemonade. My main complaint was the Macaroni, very bland, hardly any taste of cheese, more like a white sauce. Definitely not quality food. At £12:95 per portion, I would be expecting something a bit special. Think they need to up their game a bit.

recommend restaurant or purchases from food department. Good for a day out, or even a quick stop , although the fabulous stock is hard to resist. Really good place to purchase xmas gifts.

Dropped in for coffees and some cakes . Very pleasant surroundings staff are taking all the precautions necessary . The room is large and airy with seperate entrances and exits . The coffee was superb and the cakes and traybakes first class

Stopped in while heading back down south after a week in the highlands. Very expensive and not very good really, for such a high end place I had high hopes but was disappointed

Wife and I visited the cafe and was absolutely astonished at the unhelpful attitude of some staff and even more so at the breathtaking price of two coffees and two cakes, over £17. Claiming that the price reflects the quality of the produce as I have seen in other reviews is pretentious nonsense, it was nothing special coffee and nice but hardly Michelin star cake. Glad it was only the wife and I as you’d need to remortgage to feed a family in here. Best advice? take a picnic and save a fortune.

The last time I called in here on my way South I promised myself I would never doit again. But today I was hungry enough to make the stop in the hope things were different. I am afraid to say that it was no different this time and it will be some time before I will visit again. The two men working behind the counter (carry-out) are in desperate need of lessons on how to be pleasant to their customers. Their distain and lack of enthusiasm for the job especially in these times leaves a lot to be desired. Hungry enough to stand in the queue I finally got to the front of the and ordered what was on the outside blackboard. Fresh squid and chips which would have been very nice if it wasn't for the fact that they cooked it in one whole piece which was incredibly hard to cut up to eat in a car. If squid is to be offered again as a carry-out it would make more sense if it was cut up into smaller mouth size pieces or suitable for a plastic fork and knife to cut through.

Can’t believe the prices of some items in the cafe, £5 for a tiny afternoon tea sized piece of cake! Couldn’t even get tap water for young child with us, said there was only still bottled water instead Had to spend £3 on a bottle instead. Clearly looking just to target tourists with these extortionate prices.

My Husband & I visited House of Bruar yesterday & were looking forward to a scone & coffee as my Husband can't have food that has been left prepared (sandwiches). The assistant said that they didn't have any fruit scones left so we opted for a plain one & a Mocha. I was handed a paper bag so couldn't see what the scones were like but on opening found a dry scone (looked like a small bread roll) with 2 pats of butter & a small jar of jam with a wooden knife & no napkin. The cost was £3.80 for the mocha & £3.10 for the scone. Total bill £13.80 We have been before & the scones were good but won't be returning there in the future. Then to crown all as we were driving home we realised that no one took our contact details which is very concerning.

For years now when returning south on the A9 from a holiday up north we have stooped off for a meal. Not had a holiday up north this year but yesterday decided to have a day out to Pitlochry and a special trip to house of Bruar for a meal. What a let down how the prices have gone up and quality of food is not what it was. Now charging £16.95 for the roast also choice of veg etc not what it was. Roast potatoes were of such a uniform size that suggested they may have been bought in frozen, To make it worse meal while not cold best described as warm. Will need to think seriously if we will stop for a meal again in the future.

I was here with my partner over the weekend, he needs a new wardrobe and replace a wool jumper he's had for years. Stunning clothes and great quality. We had fish and chips, perfect crispy batter and succulent haddock, can't fault it. It is an expensive place to shop but you get what you pay for, its not Home Bargains!

After many visits toHouse of Bruar thought we’d try “the chippy” lovely fresh fish and chips with mushy peas although husband though his peas were off but mine were fine. Such a nice day to enjoy our al fresco lunch. Pleasantly surprised at prices not any more expensive than I paid recently at small town chip shop. Such a wide menu noticed squid on menu just too late, will have to return and probably try the nice looking ice creams and jars of traditional sweets. They also sell.

On our way up north this place was a lunch stop and a visit to the falls.A burger split between my wife and myself. Look at the bill and you'll see why.How was the burger? Fine, just ate it very slowly to make sure I got my £14 worth.As for my £3.10 Coke, sipped it slowly.This used to be the place to stop allow the way, not anymore. Expensive cloth and now food is the same. Taking advantage of people. Shame.

Very expensive and poor quality, stopped for a quick snack after browsing the mega expensive shops in the complex.Two o’clock in the afternoon and only four sandwiches of the same left, five pounds for a very small square of cake, obviously taking advantage of tourism but I fell it would discourage a return visit as it did for us.

Long queue for hot food area and I had steak and ale pie. Hubby had the haggis. Both fairly alright but not great. Was disappointed. I was expecting more when I’ve paid £34!

Good to eat somewhere clean with good Covid management, however this is basically an upmarket department store transported to the countryside.If you want to eat en masse with crowds it does the trick, however the pricing premium is huge. Drive a few miles and you will have a far more authentic countryside food experience.That said it's clean and very well maintained! Food / coffee is pleasant, however not really worth the inflated pricing here.

Great atmosphere and felt very safe. Very comfortable 'parlour palm experience. Plenty of space between tables and very good choice of food.

Stopped here for a breakfast. Staff attitudes serving was shocking, food was overpriced and very mediocre.such a shame.

Hungry after walking to the Falls of Bruar (which I highly recommend for the fantastic views) we stopped for fish and chips. They were delicious, perfectly cooked fish in crispy batter and piping hot.

Stopped for lunch, good service and great food, clean plates all round. Will be back, worth a visit.

We went for a trip here bought produce that was advertised as made locally surprised and shocked that local produce was made in cumbria !!. Outside they were painting post saw a woman steady herself o one and was covered in paint no signage. Also very over priced goods .

Recently went up here with Mum for our lunch - which is normally very good value for money.However this time was different. Had to book which we had not realised until we arrived- therefore booked a table and told to come in 15 minutes which we duly did and then had to wait in a queue for another 10 minutes.Both of us had the steak pie which give the chef credit was well cooked but that is where it ended- Luke warm to say the least, vegetables cold, roast potatoes slightly over done. At least our tea was hot.Two steak pies and two teas £35 overpriced. Won’t be back for a while.

Stopped here for some breakfast on our way up north. A roll with bacon or sausage was extremely expensive. Ordered tea which came in a tea pot that leaked all over the table. Just too expensive for what you get.

First visit for food at The House of Bruar. We waited in the line and asked the staff member who was in control of the social distancing for the queue if they did sandwiches as we could only see them advertising large hot meals. She replied no they didn’t do sandwiches. So we continued and just ordered large meals for lunch. As we went out into the conservatory to sit down we noticed the cafe in the conservatory selling sandwiches...why were we lied to when asked?? I can only assume we were lied to so we would need to spend more money on large meals rather than sandwiches. The food was fine, bit overpriced, but rather disappointed we were lied to, the woman could have easily said we serve sandwiches in the conservatory.

Myself and my friend stopped off here for breakfast on the way north. We were met at the entrance and showed to a table. All well so far. We both ordered tea and a sausage on a roll.The tea arrived fairly quickly and was drunk before the rolls arrived. The rolls were both slightly toasted and contained two large sausages. We both ate our breakfast, commenting on the husky dry taste. As we wandered around the store, it became apparent to me of the urgent need to visit the toilets and my friend felt the same. We both had gripping stomach pain and felt I'll for the rest of the day. My friend called House of Bruar the following day was advised the manager would call her back. He never. Very poor customer service and I will never eat here again.

We call here at least once per year when visiting the area. Because of COVID I had emailed House of Bruar to see if I needed to pre book a table, which I did. We arrived there around 10 minutes early and were admitted immediately. No queues and very well organised. To enter the shop you are asked to use the hand sanitiser and wear a mask. There is someone at the door telling you when you can enter. There are clear signs inside indicating which way to go for the cloakrooms, restaurant and shop. Some people ahead of us did not have a booking but once they had given their details they were allowed to proceed to the restaurant entrance where a second person told you when you could go to the counter to order, keeping everyone socially distanced. There is no longer table service as others have complained about in previous posts. It is now very similar to pre COVID service except you don’t put your own veg and potatoes on, which is done by the chef who has served the pie etc. You could ask for as little or as much of these as you like. House of Bruar has never been a cheap option but generally is very high quality in house made food. We both opted for the steak pie with green beans, carrots, roast potatoes and chips. Both were delicious. The meal for 2 was £31.90 which I would say is similar if not the same as pre COVID prices. The only thing I would criticise is that we were unable to get tap water as they said they were only providing bottled water. I don’t understand why this should be the case, after all the person at the till is handling the cutlery and glasses you get anyway. If you have visited the restaurant before I don’t think you will be disappointed if you visit now. I would say you should book a table just in case it is busy when you get there.

Just paid £13.95 for an iceberg lettuce roughly chopped to within an inch of its life with a tin of olives stuffed with garlic as a garnish, two plum tomatoes cut in half, a random slither of red onion and some feta cheese. Yes, this was supposedly a Greek Salad. Husband had a splatter of Macaroni Cheese that had literally been slapped onto a teeny plate and was served with a dolls-house portion of a side-salad. Service was excellent though although they looked a tad embarrassed to be delivering such low expectations to the diners.

We had the best meal of the holiday the only bad things were that you have to book and they named a Scottish breakfast which was basically a English breakfast as it didn’t have any haggis, white pudding or potato scones on there

Did away with most disabled parking to put a tent up. Needed toilet first man on door should have told us about restaurant. Long queue to get in to tell you you had to book online. No phones with us and I couldn’t climb hill a 2 nd time to get one. Just left as many others did. They lost a lot of sales as people went straight back to car. Appalled as on our first journey since lockdown.

Massive disappointment from previous visits, couldn’t get a table or even a cup of tea to stand outside with as the new restaurant booking scheme meant a two hour wait to enter the restaurant whether it was just for a drink or a full sit down meal. Not well thought out.Apparently you book tables on their website now but the link is hidden away under three relatively obscure clicks, wouldn’t have hurt to put a headline banner on the homepage to alert people to that end.The one way system was also a hopeless fail in rainy weather! We had to wait in the courtyard at times whilst the elements rained fury upon the poor souls who waited in vain like us.If like many you are travelling up through Scotland to the highlands it will prove a military timing exercise to arrive at the right time for a booked table and be able to browse without being soaked if the weather is bad.COVID-19 or not, this needs a rethink as it spoilt our stopover on the way compared to many previous visits.

Been going to House of Bruar for many years and decided to go again for a specific gift and some brunch. Number of tables reduced due to Covid which is perfectly understandable and spacing was fine. However the decision to impose “one way in, one way out” system meant that a large queue formed in the courtyard waiting to get in. No problem on a sunny day but in driving rain, the onus was on the staff to get people in out of the rain, get their contact details and get them seated ASAP. Sadly the pace at which this was done would kindly be described as “leisurely”. Can’t tell whether man in charge either didn’t see the long line getting longer or didn’t care but he never got out of first gear. The service inside was little better with people getting up and leaving, fed up at the time they were waiting to order their food.Sat down just after 12 looking for a sandwich or baguette but the menu was all main courses, far more appropriate for dinner. The “best” option was a small soup and a sandwich (eg egg mayo, cheese etc) which was priced just under £11. I often have this combo but have never paid more than £7 for it. Such blatant overpricing has nothing to do with Covid and more to do with exploiting the isolated location.In the end we opted for tea and scones (with frozen butter) and left.It’s never been inexpensive but the standard justified the premium. Sadly the standards have fallen sharply while prices, already at the top end, have been bumped up with no justification.Be a very long time before I return.

The best gluten free fish and chips my wife has ever tasted. And the prices are very reasonable too and the portions large! We stopped here on our way to the Cairngorms and on the way back down. Fantastic.

Staying at Rannoch thought we would drive to Bruar to do some shopping and lunch. On arrival at 10:45 met by a Retail staff member who kindly explained Covoid issues, where the exits were etc;. After shopping went to the food hall to buy some items and lunch. There appeared to be one entrance for food hall and restaurant, sanitiser on a table as you entered. But inside the food hall, in the butchery two entrances why not a flow system, people milling about no barriers, no arrows, the restaurant not much better, possibly this down to the visitors, but a clear lack of guidance. Had lunch which was Well presented and reasonable, purchased items as we left food hall but overall the retail area seemed organised, the food hall and restaurant shambolic. Admittedly the weather was atrocious, but they could have controlled footfall.

For 2yrs I’ve been meaning to get a chippy but either timing wasn’t right or Q too big. However I finally managed to get the 1/2 lobster & chips OMG it was so fresh, tasty & cooked to perfection. The lobster was so juicy & full of flavour. My husband had the steak pie supper & he said it was stuffed full of steak & gravy was lovely too. We both agree the chips are the best we’ve ever tasted. Definitely be back again. Can’t believe I waited so long to try it

We've eaten in the restaurant many times before and the food is always delicious. We also love to browse and shop for your high end clothing merchandise and food produce. Given our experience of the quality service and products at House of Bruar in the past, we thought that meeting friends for the first time since lock down to eat out, House of Bruar would be a safe option. How wrong !!! We arrived at 12 noon. The restaurant looked way to busy in such a small enclosed space and it looked as though buffet service was still in operation. The queue for the restaurant had no form of social distancing in place. The food hall was packed with people so it was difficult to keep a distance. We had travelled 75 miles to get there so there was no turning back. The covered courtyard looked a lot more airy with less people there so we bought food from the fish and chip shop to eat in there. The fish and chips were good. We queued for coffees from the bakery counter and we were not asked for our contact details for track and tracing. We wiped down our own table with anti-bacterial wipes before sitting down. There was no cutlery available since we had bought the takeaway fish and chips. Whilst we had a lovely catch up with our friends, we were put off shopping after lunch as we did not feel safe. Access to the toilets proved difficult as the restaurant queue is right in front of the door so we had to avoid using the toilets. It was a very disappointing experience and leaves me feeling very concerned about the potential spread of Covid particularly in the restaurant area.

Terrible. No effort to control people. Empty hand sanitizer at door. No one way system. No check or signs re wearing masks. No social distancing in restaurant queue. No staff in sight. No indication of cleaning routine. First Minister would weep here. Needs to be shut down.

I had phoned in advance to order our meals so as to reduce my contact with other customers. When I arrived, there was only and empty sanitiser station. Customers have to scrape by each other to get in and out. Despite phoning ahead, my order had yet to be started 20mins after I had placed it. I waited in the cramped shop,for the best part of 30 mins. There was no max number of customers allowed in etc, just a free for all. The staff calling out orders were not always wearing masks whilst handling you food, despite the fact that they were talking over it. No saniter available on the way out, which I would have expected as all customers are passing through and are likely to eat there take away in their cars etc and there are no other facilities available for washing hands on site, in the evening. The food was, as usual , exceptional but the lack of regard to customer safety was irresponsible, very disappointing and to be honest, dangerous.

Called here for breakfast and walked away when we saw staff in the kitchen wearing their face masks down over their chin. Staff who were transferring food from the kitchen to the serving area were not wearing masks at all. Having visited a number of cafes and restaurants recently, this was the least covid secure by a long way, and we didn’t feel safe here.

Stopped today at House of Bruar for lunch. This was my first and last visit. No social distancing in place. There was no limit to people allowed in the food hall. As long as you sanitised your hands the staff were happy to allow you to just wander about. The restaurant had too many people in it. Seats were back to back with each other. One colleague in the restaurant was putting up notices to say 'no tap water'. Seriously this notice is the least of your worries. Other shopping outlets are adhering to safety and have put safety measures in place. There are no safety measures at House of Bruar.

Visited today, and they are trying to meet all the guidance but still room for improvement. No contact details taken when buying tea and cake to sit in, tables definitely not all distanced and can’t help self to cutlery but baskets of tea cups and napkins (both surfaces that allow the virus to stay for extended periods). Staff friendly and obviously trying but if you want to see repeat business need to fully follow guidance not just parts of it.

Stopped here during drive to Forfar, and wasn’t disappointed, this place has everything. Great place for shopping and a hot lunch

I stopped with my family for a fish and chips at the house of bruar. The fish supper itself was very nice, crispy batter and great chips. However, I was very disappointed by the systems (or lack of them) in place to keep customers safe from COVID-19.There is a queuing system with 2m marking which extends to the outside of the shop which is good. However, once you have placed your order then you are directed to wait in the shop until your order is ready. This area was jam packed with no room for social distancing and no thought was given to this as the staff kept taking orders and more people then had to wait in the shop area. There was nowhere near enough space for 1m between each customer, never mind 2m. What is the point in queuing at a 2m distance and then being made to wait together like sardines whilst your order is made?The fish and chip shop should implement a maximum number of people in the shop at any one time to ensure social distancing can be maintained.This is a stop off point with people from many areas converging. I was in closer than 2m contact with several people for more than 15 minutes when waiting yet there is no mechanism to contact any customer should there be a positive COVID case. Test and protect would therefore fail due to this bad practice.

Went to house of brier after reading dog friendly, even shows pictures of dogs inside, but when we arrived the guy nearly fell over his self to stop us entering the building, saying sorry no dogs allowed, I said your advert says dog friendly! He then went on to say dog friendly car park area and walking area, what a joke, their loss we just turned and went elsewhere to spend our money, we were very disappointed to say the least.

Great fish and chips, lovely crispy batter and friendly staff especially Jim would definitely recommend

We are just traveling back to the highlands from a self catering week away. Stopped for an early tea. Joined the Q for the fish & Chips shop. Hand sanitiser at the door and floor markings for social distancing. The guys working in the shop were doing a great job as the area was very busy. You could see in the Q the fish was being freshly cooked. Sadly one man in front kicked up a bit of a fuss about his wait! Such a shame when the staff were working so hard. So just wanted to leave a note to let the staff know, The cod & chips were awesome, probably the nicest I’ve ever had!! and well worth the wait ( which I didn’t think was to bad!!). Doing a fantastic job in a difficult time all x

This is the second time we visit House Bruar and it’s absolutely amazing! I’ve never been able to eat fish and chips in another place since trying their meals, it just never taste as good as chef James fish or lobster suppers.

Jimmys fish and chips.. best in the game! As a man who knows chillies let me tell you this, Jimmy cooks the best lobster and chips, they even give you a wee surprise extra with your supper. Won't go anywhere else in Scotland for a chippy because this place is so good.

We always enjoy a visit to this vast shop. We also enjoy our lunch. It is consistently good quality food.

Enjoyed a lovely bowl of soup and a coffee, scrumptious. Main meals SO tempting but it was lunch after all.

Algunos meses atrás escribí una mala crítica sobre cómo nos trataron mientras compramos en House of Bruar, desde entonces nos contactó un gerente superior que me contactó por teléfono para discutir por qué estaba tan descontento con mi visita que investigó mi queja volvió a hablarme y acordamos el resultado de su investigación. Como seguimiento, Richard me escribió explicando nuevamente que no era así como le gustaría operar al negocio, y desde entonces hemos visitado regularmente a Bruar, tengo que decir que la respuesta de Richard en nombre de House of Bruar fue excelente

We had fish and chips. The chips were just right and the fish large. The batter was crispy. The fish is cooked fresh as each order but the wait is not long. They also offer specialties from time to time such as battered squid or lobster.

Most disappointing.Expensive cakes and over priced coffee served in small mugs and not freshly made by a barista but by a machine.Things become even more peculiar when you move to the conservatory to find a table. The conservatory is filled with tables and trees and the theme is clearly outdoors but with numerous birds flying around it just seemed odd and unhygienic.All disappointing

This restaurant is made wonderful by half of their staff, let down by the other half. I have a a dairy intolerance, it’s been a challenge for thirty years. I came here three years ago with my 5 month baby & thought it was average. Awful service & felt that I was an inconvenience. Add a baby breastfeeding & a not great experience but a nice place to come if you don’t have children!This time though, I came without my baby (now 3) & saw three or four parents with under 1’s. They seemed happy enough. So I’m reviewing on my experience. Food selection is perfect. Salads, sandwiches, meats, everything else. Really beautiful selection of food. I really fancied soup & the amazing chunky bread that was on offer. Initially, after asking, no soup was dairy free. I was a little annoyed & had a wee moan to my Mum that I was surprised that one soup wasn’t dairy free. Within minutes a lovely man came over and said there was a mushroom soup in the kitchen that was dairy free. Perfect, it was delicious & great experience. This lovely man also recommended dairy free snacks later in the afternoon. Four stars because some employees couldn’t care less. Certain employees make this restaurant. Certain ones let it down. The chefs, however, are amazing. Beautiful food.

Niet alleen eten/drinken ook prachtige kleding / souvenirs / glaswerk / etc. niet echt goedkoop maar wel kwaliteit

Driving up to the highlands for a long weekend holiday we needed a stop to stretch our legs and Blair Atholl is the right place. The House of Bruar complex can’t be missed. On the motor way, a huge white complex of fine shops and restaurants, an enormous big conservative , big parking space is the place we stopped. After a short visit to the shops we did enjoy a nice lunch of roasted meats. The whole buffet looked nice and the prices are affordable. Just for coffee or tea, a plate of soup, or a full meal the House of Bruar is highly recommended.@

What a way to spend a day, shopping at your leisure, morning coffee, fantastic lunches and wonderful afternoon teas. Lots to see and prices to suit every pocket, things for the very young to the more mature person. A wonderful day out.

The restaurant is a very nice place finest if you're visiting House of Briar.

在高地返回愛丁堡的途中想找一個午餐，這裡有手信店有餐廳，餐廳以food court形式，食物都是地道菜，點了一個黑布丁漢堡，但全是內臟，受不了

We stopped in at House of Bruar, as we always do when passing, and we wandered the shopping side of things and got to the restaurant just in time for the roasts being served. We had the full traditional turkey dinner, for lunch, and were so pleased we did. Everything was delicious and fresh and the roast potatoes were some of the best I’ve ever eaten, proper crispy outsides and fluffy middles. Then we wandered the farm shop/deli and were amazed by the local produce on offer and really had to hold back before we bought too much. Will be back!

We arrived here during a scenic drive; Perthshire is such a beautiful county at any time of the year.

Stopped for a quick meal on way to Inverness.

For what they charge I expect a good quality food specially as they are selling a good range of local food. But for us it was very disappointing experience.

We love to stop in here for lunch as we make our annual homage from Edinburgh up the A9 to Inverness. If you can manage a full meal, the food is great, but if you only need something light then the soup and/or cakes are every bit as inviting. It nice to browse round the food shop packed with (expensive) quality producd too, and we often browse the close shops too. All in all, a nice place to take a break and prepare for the journey ahead.

Visited here today for shopping and also for some soup in the restaurant. First class tasty food very reasonably priced the homemade soup was fantastic served with fresh crusty bread. Recommend visiting.

First time here and really impressed, lots to see do and eat .. well with a visit .. as expected prices to suit tourists , that is way too expensive... but cracking place to visit

Loved the chip shop lovely fish and chips great service pleasent guys behind the counter be back some time in the future

Nice shop but they should be careful not to apprehend honest customers. Some friends were shocked as they were told they were caught on CCTV but then nothing was found on them. Also we wondered if the shop was GDPR compliant, as no warnings or signs to the customers that they are under video surveillance. Risks of bad stops ruining customers experience.

Soup was lovely and help yourself so you can control how much or little you want in the bowl. Big, chunky bread is delicious. Wish butter wasn't in ice though as was so frozen it just dented the bread.

Me and my husband were staying in the area for the weekend, and were told about this place. First impressions were all good. Outside was clean and tidy.

Always stop here on the way down to Glasgow. Very busy as usual. Staff excellent and the food always good. We were sitting in the conservatory and found it a bit cold - no seats available inside. One point for management to consider from a Health and Safety point of view is the amount of small birds flying around inside where people are eating?

We were travelling from Edi Airport to Inverness - stopping for a light and not expensive lunch as we did it many times some years ago. We had soup/bread and salad - all for three of us for 20 Euro! Unbelievable! Your prices are definitely not fair. Moreover- my husband had a stomach problem just 15 minutes after he ate your mushroom soup and salad. We had to stop on the middle of nowhere to go to the toilet. One more thing to mention - I would like to know who was responsible for carvery and hot meat unit 27th Dec - we had a bad experience and a rude answer from him.

Service stopped this being a 5 star review. Best carvery I’ve ever had, Chef was exceptionally friendly and accommodating. Rest of staff were terrible. Only one child changing facility which is combined with disabled

After a long journey we decided to have fish and chips from the takeaway. The batter was falling to pieces, it was over cooked, The proportion of fish was tiny, the portion looked generous because it consisted of approx 85% batter. The cod was dried up and we found several bones in each portion. Not safe to give to chikdren. We threw away over 50 % of the cod and batter. Very expensive poor quality food. Disappointing as it has reflected badly on the good House of Bruar reputation.

The conservatory a large area for lighter menu than the restaurant. A good area to have your cuppa. .

Great popular stop-off place on the A9. We called in going up and back between Edinburgh and Inverness on two consecutive days this week. Of course, there's much more here: House of Bruar is a large up market shopping destination too - but the self service restaurant serves very decent fare. All traditional choices - roasts, steak pie, salmon, macaroni cheese etc. Good coffee. It's all well done. Staff are pleasant. You can sit in or under a glazed roof (with heating in the winter). Mid range prices. Recommended.

Visited for the first time since moving to Scotland. Breakfast rolls were great, good amount of filling but the price! As another reviewer pointed out, this is the "Harrods of the north". But make sure you couple that with a walk to the Falls of Bruar (if able). Lovely walk, about 1.5hr with places to take photos.