The Hollybush Inn in Rugby

Amazing chips, good portion and nicely cooked, like chips should be. Thanks. Mr Chips the owner was very friendly with service with a smile!

Personal opinion, awful, terrible rude staff. Food not cooked properly and tea like nats pea. Paid over £20 for a child’s portion of ‘ on the turn ham, nearly hard centred tiny cheap eggs, watery weak tea and a small slice of school tray bake sponge. Because I dared mention to the girl behind the counter that school cake counts as a tray bake and not a cake and doesn’t warrant an extra £1 she ran off crying. ….. I didn’t raise my voice, I didn’t refuse to pay, I wasn’t rude, I pointed out IT IS A TRAYBAKE! The manager came out to tell me it was as a cake and another £1, then another woman came out and told me the same thing. By this time THEY were raising their voices, I tried to pay their upscaled price the original member of staff came out with popping her tears and checking tables, 2 members of staff were to my right laughing in my face! Then once I had paid I got a “ ITS NOT A TRAYBAKE ITS A CAKE, DON’T COME BACK HERE AGAIN! Trust me I won’t, you’re far too dramatic for me! Your ham and tea are awful, your fried eggs a cheap small and over cooked and your staff don’t know how to deal with customers! Tray bake was lovely though!!

We eat here at the royal oak regular, it's usually very good food and lovely service. Today was not the same. It's s a bank Holiday weekend and there was only one member of staff working downstairs this afternoon. She was pouring drinks, taking orders and running the food. Her work ethics and customer service was brilliant but unfortunately she was left to do everything on her own with no support when it was really busy. This is bad managing. Please sort out your rotas better. I don't know what was happening in your kitchen, but we had to wait one hour and ten minutes for two average roast dinners. For your prices we expected to get more than one small piece of carrot and half a tiny piece of parsnip. Today was very disappointing 😞

This is off the beaten track, but very Popular. We had nibbles they were nice and a hot drink, from the self service machine. Took a while to be seated though there was loads of room and we were sitting in the bar area.

Allways good friend staff. And good food.