The Highwayman in North Hertfordshire

Absolutely amazing food and service was second to none. Jack otherwise known as "Oakley" (sorry jack) cooked the most perfect steak not once but 3 perfect steaks thank you jack. My hubby is gluten and wheat intolerant along with lots of other food allergies and the staff couldn't help him enough they reopened the carvery after closing so he could have a proper meal which again was definitely enjoyed. My daughter struggles with eating and even she cleared her plate which says it all. We all left extremely happy and very full thanks again guys we will definitely be seeing you soon. The lakes :)

Met friends for lunch. Large selection of drinks at the bar are available. The menu is good, lots to choose from however one of the ones on our table was sticky. The food was okay. Staff serving the meats on the carvery was friendly and professional but staff defiently not as friendly as last time.

Had a lovely lunch with friends, was served by Chloe Jayne who was very prompt and friendly. I had a steak which was amazing, the main line chef did a great job, Overall a very nice pub and place to eat. I will be back to eat soon

Visiting from Los Angeles and came here with family to eat. The Sunday roast prepared by Stevie was great 10/10. Friendly employees and good atmosphere.

Food was lovely the chief and all the staff were very friendly and helpful will definitely recommend to family and friends

Sunday meal with the family. It was enjoyed but lots of things need work on. The carvery meal was amazing, server of the meat very pleasant and kind, lots of veg. The children’s meals and the burgers let the meal down though. The chips seemed soggy and the pizza was rock hard. Fair priced menu and drinks were enjoyed. More staff were needed.

Staff were very helpful with making sure we had everything we needed for our toddler. They were so welcoming and food came fast which was great for us with the little one. The food was really lovely with thought gone into the presentation and the atmosphere was calm. We are looking forward to going back again!!!

The carvery was very tasty, the beef was delicious. they had ran out green king Ipa but the fosters was a good light replacement and we were looked after very well by the friendly staff..we will be back again soon.

Family lunch time meal yesterday. Average place. Everything seems average apart from the cleanliness which is very good. Toilets and areas all seem clean and tidy. Food is good price but you get what you pay for. Love the fact there is a large car park and some little machines to keep the kiddies entertained.

Came for lunch today. The food was enjoyed and very tastey. We have been several times before but have noticed recently a lot of changes in the staff, not many known faces.

Dinner last night at the restaurant called the highwayman in graveley: we really enjoyed our meal and could not have been looked after by nicer staff: all staff were professional and helpful with a big smile on their face. Thankyou. The food was great value and very nice.

Meal this afternoon at the pub. The food was average, warm but not hot but a good price so you get what you olpqy For. Menus sticky in places but the place was very clean.

Very nice place to eat at and very relaxing. Prices are reasonable and staff very friendly and accommodating. Lots of space inside.

The carvery was the best Ive had in a long time and the team were so nice. They were very helpful and made us feel welcomed we will definitely be coming back.

Danny and his team were fantastic- always attentive and friendly. Great carvery and an enjoyable experience. The Highwayman has come a long way!

Best carvery we have ever had!!! And the carver Stephen is the most kindest and politest person who is a credit to greene king well done we will definitely be returning again. Food was fresh and tasty.

Met some friends for some drinks and a bite to eat late afternoon early evening on Friday. 3 ladies really enjoyed their food , drinks and chat! We were well looked after and served at the bar by Lisa. Very welcoming and professional. Thankyou everyone...

Myself and my daughter had a fabulous meal at the highway man pub in graveley on 13th march. A quiet day but suited us fine. We had the medium size carvery meal. Very much enjoyed. A very generous serving of meat were served by a...

Visited today. Although the food was very good and enjoyable, some staff were clearly working hard others were not and had a didn’t want to be there type attitude. Clean and tidy and no problem parking. Staff let the visit down sadly.

Mother’s Day meal. The food was brilliant, the restaurant was clean and tidy and there was a great atmosphere, nice displays. Management team were spot on, only one let down which was a dark haired girl serving at the bar who seemed stressed coming over...

Average food , very helpful and friendly staff but absolutely no atmosphere at all , no background music & freezing cold had to keep our coats on won’t be back , disappointing

Loved our mother's day lunch here today , lovely food, excellent service and the staff were so helpful and kind to our big family and were welcomimg to our children, definitely recommend.

Drinks with friends on Friday early evening. Served by Lisa at the bar. A very friendly but professional member of staff. Food was enjoyed by all the family and drinks were. Good price and a lot to choose from.

We had an extremely nice meal, the food was good and the staff were extremely attentive and they provided excellent service.

Visit the place on the Friday. We really enjoyed it, the food was delicious with plenty to choose from, the staff were kind and friendly and the lady serving on the carvery was very professional.

Couple of beers after work tonight, we were treated very well by a young lady on the bar, chatted with the manager and we were made to feel very welcome. Clean and spacious,

Myself and my friend went to the cake and coffee morning organised in aid of macmillan. We were super impressed, the lady manning the event did a wonderful job by welcoming everyone, hosting and making sure everyone had everything they needed. There was an absolutely...

Early dinner last night at the highway man in gravely. We were greeted and looked by who I would guess was the manager and a lovely young lady on the bar. 5.30 ish on Friday evening, great place to go with children, a big children’s...

Visited the highwayman pub in gravely on Wednesday evening. The evening was enjoyed but the 4 of us, the welcome was lovely as we arrived and explained about the carvery not being available at the moment (completely out of the pubs hands). The place was...

Booked online for 5 people, in the booking notes I specified there was one wheelchair user in the group. Arrived to be told that my note about the wheelchair user had not been accommodated and the allocated table was in a raised seating area. The...

Met for early dinner (table 42). Our meals of steaks were truely delicious. The steaks were cooked perfect so thankyou chefs! was quiet in the restaurant at the time. Very attentive and kind staff. we will come again.

Regular lunchtime eaters. We like the place, large car park, space between tables, nice staff, good food and good prices. Good atmosphere and lovely to see macmillan on badges and tombola on offer at your wish.

Amazing spot of lunch today. Everyone was clearly working hard and the food was delicious. Thanks Mark keep up the hard work.

A group of us met for a few drinks and a bit to eat for lunch. We decided to have the small plate and have a mix and match meal. A very good choice. The presentation of the food was good, the taste was great...

Early dinner this evening (Friday) the carvery food was amazing 10/10! The Staff were all friendly but a special Thankyou to Lisa who looked after us at the bar!

Family lunch at the highwayman to end the year. Food and drinks enjoyed by everyone. A family member comes regularly and said she couldn’t see many of the original staff, she looks forward to seeing them when she comes again in the new year!

The Highway man is a very warming place , the staff are very friendly and helpful. The seating areas are very spacious and comfortable, the food is always hot and tasteful. I would recommend this diner to everyone, well done to Danny and his team

Went for Christmas Dinner with friends x excellent meal, perfect atmosphere and staff on the ball . The new manager has done a great job here and would highly recommend any day of the week if you fancy a nice meal .

We went for Christmas Day lunch. The food and organisation was good. There were lots of families with excited children so it was bustling at times. As always the staff were lovely, though I think, there were not enough of them at times.

We had an excellent experience at The Highwayman. All the staff were lovely and the food was good! Will definitely come back again. T.hank you so much to everyone at The Highwayman 🙂

Honestly could not have done better for our Christmas dinner this year! Danny and mark were wonderful! So accommodating. We were attending with my disabled mother in law and they ensured everything was just right and there were no hiccups in our booking. When, during...

We have visited a few times we decided to book for Xmas day this year there was 10 of us we were looked after so well and the food was completely amazing all staff worked so hard giving up there Xmas to look after everyone...

Honestly amazing This place has turned around this year and to top it off Xmas was extra special . Thankyou all staff and manager please keep it up and see you all soon.

Visited the pub for a Xmas meal with family and it was a thoroughly enjoyable experience - good atmosphere, nicely decorated and great quality food. Have been here before and the experience was not brilliant but this time it was.

Met with clients today for a big Christmas doo. Wow what a wonderful time we all had. Thankyou everyone for making this a memoriable experience for everyone.

Love this restaurant/pub. The food and service is absolutely fantastic. We would recommend this place to anyone.

Ate here for the first time on Bank Holiday Monday. What a great pub! All COVID safe, staff were friendly, food was delicious. We had the carvery and everything was cooked perfectly! Would highly recommend this pub, and will definitely be returning

Joe was extremely helpful and friendly. I was very impressed. The service was excellent, I would highly recommend this pub, thank you 😀

Great venue for a family meal. Staff are fantastic and very attentive. Very covid secure. Tom catered to our every need. As a big family he accommodated to all our needs whilst remaining within guidelines! Will definitely return. Thanks Tom and Staff

I went here with my friend at the weekend and I can honestly say it was lovely, it was my first time there and I would definitely go back. We met the lovely Samantha when we first went in and she asked if we could do the track and the trace which we did, she asked if we would like table service or if we are using the app so I got a gold star for having the app (great banter and a laugh from the moment we arrived) we got seated and everything got explained to us by Sam. We did have a problem with the app which was a pain but the staff were more than accommodating when we let them know that we couldn’t get it to work and they took our orders directly and they did apologise, but hey that’s technology and WiFi signals for ya We had a lovely starter and main meal which went down nicely, things did kinda come out quickly but it wasn’t a problem as I was hungry. Tom behind the bar was working his little socks off the whole time we were there with all his drink making and when I had to pay my bill he was so friendly and chatty it was really nice to see. Sitting inside was great after all this time and Samantha and her team made it a great first time visit for us, all staff had masks on and the pub was very clean and tidy overall. Thanks again guys and we will definitely be back

Had a lovely meal here. The service we received from Tom was very good. Would highly recommend going here for meal.

We were welcomed, and served by a waitress who was on her first day. For someone who was only on day 1, Emily was very polite and offered fantastic service to make our visit very enjoyable.The food was lovely, and served with a smile (we assume a smile under facemasks :D)Fantastic first shift Emily, and great to enjoy a meal out again.

I very rarely write reviews. When I do its either for exceedingly good service, or as in this case, a disappointing experience. The pub/restaurant is perfectly nice, pleasant place to sit and talk with the family. All felt clean and safe in the tail end of covid life, but many items of the menu were missing, ok things can sell out. The app would not let you customise 2 of the same meals with different options, everything you changed on one burger choice, when you checked the 2nd burger meal it had altered to match the 1st. That was annoying at least. What is also annoyingis the lack of mobile signal to use the app which timed out during payment. The £1 per slice of cheese were missing from both these burgers, 2 different pies were handed out called the wrong names by staff, but by the time it was acknowledged it was to late to realistically swap meals over. But biggest annoyance of the evening, my parents 40th wedding anniversary, was that it took an hour for food to arrive, and when it did, all the food arrived. Starters and meals, there was barely room to plate up the lot on our table and none of the staff thought to say anything, so when asked if it was usual for starters and mains to come together, I was told the kitchen staff must have been busy and got confused??? Food was nice enough. Were planning to be ordering pudding and coffees, (luckily didn't at the same time as the starters and mains as would have melted by the time we could have eaten them.) but thought better of it and got the kids mc flurries on the way home instead.

Felt very safe having a meal here. The staff were very friendly and the service we received from Tom was excellent. We will definitely go back again.

Popped in to the Highwayman for a breakfast. Staff attentive and ‘COVID friendly’. Food and drink arrived quickly. Delicious! Bacon and eggs just the way I like them, overall really good and not expensive. Would recommend highly.

We took our mum here for her first meal out since lockdown. We felt very safe as they are following the government guidelines. The food was great and excellent staff too, especially Tom who was extremely helpful and friendly. Also the manager was very nice (sorry I didn't get your name). We look forward to seeing you again soon.

Lovely food and drink , served with a smile , pub is very Covid secure, Pub Landlady very attentive , will return

A very nice meal great staff, good food, a good selection of beers and soft drinks. Would I visit this restaurant/pub again? YES.

We visited to get my son’s 18th birthday off to a great start. We had a lovely breakfast, and the staff were so very friendly and helpful can’t wait to go back

Fab service, lovely food! We thoroughly enjoyed ourselves when we visited in the summer. Would be great to pop in again when you open!

Myself and my wife called in just before they closed again which is such a shame we love it there.Always a welcome at the door everything is explained and all the staff that serve us are always friendly and helpful even help you with the app best way to order will be returning soon as they open

My family and i came on the last day before closing, the carvery was very nice and we were served very well by Kai.

We went for breakfast and have to say was a lovely breakfast and the unlimited toast was just that ! Would like to thank Tom and the team for great customer service as always whilst making us feel safe with excellent social distance in place at all times thanks again guys

Just come back from lunch at The Highwayman Graveley. I must say we really enjoyed our meal as usual. The staff are fantastic and helpful. The carvery is the best Ive had in the Stevenage area. Even with the covid situation going on the staff take great care of you and make you feel safe. I would like to thank Tom and ALL the staff on duty today for another great experience. xxx

My friends and I came in just before lockdown happened. We were best pleased with the service and the food. The food was absolutely amazing, and didn’t take long to come out at all. The workers were lovely and made us feel very welcomed. I highly recommend a trip to this pub !

What a great place to visit. Service great food lovely, covid safe and well organised. We felt safe and was set out really good better than most places I've been to, thanks guys. Jimmy, Jo and Brooke

Had a lovely meal here with my family it was my 21st birthday and the staff went out of there way to make sure i had a good birthday one employee even even brought a dessert to me as a happy birthday cake she said you can't enjoy a birthday without a cake she was so nice polite and i would definitely recommend this place to anyone friends or family very welcoming and friendly staff thank you so much you were all fantastic ill definitely be going agin xxx

Nice pub great food choice. Love the starters . They are always served hot! Love the main of the strips and chips 😊 Tom was great

Had a lovely meal tonight with family pub safe moniter was josh really nice young man with great customer skills

The food was very nice and staffs was really friendly. Planning to visit again but COVID-19 hit!! Now is open again i will definitely be there soon.

We really enjoyed our time at The Highwayman. The staff were really ‘all over’ the Covid situation and test & trace, felt really safe! The food was brilliant, nice and hot and very fresh. Would highly recommend it, give it a try!! 👍

First time here but we will come again the food was excellent and the puddings was to die for. 😋 The service was excellent and the staff were very polite thanks to Josh and vicki

I met up with friends that I hadn't seen for a few months. Staff were very friendly and helpful. 2 of us used the app and 2 ordered through staff. I cannot find fault with either way of ordering food. The food itself was to a good standard. I will certainly be returning again and recommending the pub to my family and friends.

Great service lovely breakfast staff very polite and attentive. Will definitely be visiting again in the near future

Clean restaurant, staff all wearing masks. Served by friendly and helpful staff Tom and Caz. Service v good. Greene King ordering app v efficient.

Booked last minute and so glad we did. Staff were super friendly and helpful. The food portions and quality were great. We will definitely recommend and come again. Covid measures in place and work extremely well.

A big Thank-you to all the staff especially Vicki and Tom. They make you feel so welcome and really look after you. We go there most Sundays for a carvery. Never been disappointed. The roast potatoes are so delicious. Very clean restaurant and covid safe. Highly recommended!

Felt safe, saw staff cleaning while there. Food was lush and came out quick. Staff where all wearing masks and where really nice. Lovely big carpark and not to busy.will definitely visit again

From the moment we arrived, we couldn't fault them. We were met at the door, asked to scan the QR and then the whole process was explained to us. It was like a well oiled machine.Carvery was first class. Best carvery I've ever had.Felt completely safe and relaxed. Staff were attentive but not overpowering. All in all a really nice experience.

Lovely meal out and brilliant service by Tom so thoughtful and helpful and made the whole experience lovely!

Tom was very attentive. Made the visit enjoyable. Resolved our earlier problems very quickly and efficiently. Clean and tidy place.

Banging food! Great service, very quick and two brilliant and lovely young servers, who kept us entertained and put a bigger smile on our faces than we had when we walked in!! Many thanks to Victoria, and Josh the third. Thanks to them we have had a brilliant end to our busy and hectic week!! Much love for the food as well!

Have visited multiple times over the past few months with both my husband and with family, the food is always great, generous portions and very well priced and the servers are always friendly and helpful. The place is always spotless and staff are always visibly cleaning and sanitizing areas. Couldn't recommend enough, if you don't fancy a carvery definitely recommend the ploughmans.

Tom was standing at the door with a smile on his face, he loves everyone! Made us laugh and was very efficient cleaning our table ready for our next drink/meal

Very nice and welcoming staff. Tom at the door was very welcoming and clean our table ready for our next drink/food.

I've been a regular there for years so it was interesting to see how they would cope with Covid-19 restrictions. I mostly go with my father for regular catch-ups and both of us feel safe there. All staff were wearing masks and visors from the beginning of their move to 'Pub Safe' and one person is a dedicated cleaner/sanitiser of surfaces for their whole shift. (They wear very visible black Pub Safe t-shirts.)Staff has changed since Covid-19. There are more people on the flooroughly or and each hasa dedicated jo to avoid interaction as much as possible. Very wise. There are quite a few young staff who are thoroughly delightful, very accomodating and clearly enjoy serving the public. I would name Erin, Olivia and Danny as young folk who have been particularly welcoming, polite and helpful.The relatively new manager keeps a tight team, seems very approachable and maintains standards. For example, last time we visited, she wanted almost full servings of sprouts and broccoli to be changed before further servings as they had turned a little dark green and were over-cooked. Out came bright fresh light green sprouts and just as fresh broccoli for our servings. And if you want the very best carvery serving ever, hope for Danny on duty. He is also so friendly and helpul as he does it.If you want to feel safe but maintain a little bit of socialising sanity, visit.

Called in for lunch today, greeted at the door and shown to our table, excellent experience in difficult times, well done Highway Man for making us feel very safe and especially to Josh the 3rd who's customer service today was excellent!

Finally managed to get back to the area to meet my friends and family and because we had such an amazing visit last time I booked us a table at the Highwayman. Following all the recent changes in the pub industry I was a little nervous to go but I needn’t have worried as the team were fantastic. We were greeted at the door and had everything explained to us before being seated. The food was delicious and the staff extremely attentive! Thanks again, hopefully see you at Christmas time x

This kid is something else what a pure animal at his job. The way he delivered my spilt beer and said I hope thats OK changed my life. 10/10 effort for asking me to write this review, he said he prefers the floor rather than the kitchen

Decided to go for a couple of drinks with the wife and choose this venue as know it is safe and staff are very friendly. Very young team and very pleasant. Was asked to do track and trace by a young man by the name of josh I think explained everything to us found a table outside and had drinks order taken by believe it or not another josh who seemed a little older drinks served promptly. For second drink went inside as getting a bit cold and meet the manager sam very pleasant lady and friendly pub very busy and good atmosphere lots of people eating carvery looked very nice over all very enjoyable would recommend and saw a young lad going around cleaning was told his name was Kai well done all

Great food , Particularly the Carvery, Relaxed Atmosphere , Excellent Covid Compliance, Perfect Staff. What more can we say except thank you and we would recommend it.

The atmosphere,food and service where as good as before covid,more cleaning Now but overall experience great,friendly staff put you at ease

I arranged to meet a colleague to interview a new member of our workforce at the pub. Had very quick a professional servers. We had food whilst at the venue. Food was quick and very tasty.Been back with the family again, brilliant food at great prices.

another good meal at the highwayman today great staff very friendly especially tom even when some idiot having ago at him for having to following government guide lines on covet 19. tom was very professional.

Such great veg , good choice of meat if that is what you like , could just live on the great choice of veg. drinks are a good standard and staff so good.

Meet a young girl jade today at the The Highwayman, she was very pleasant, she went above and beyond, very polite. Like the way she worked with her other peers, nice girl....

Myself and my family of 6 went to the Highwayman a few times over the past few months for evening meals. The restaurant was quiet (we had previously been during the 50% government scheme and it was packed)In my experience both times, the waiters are worth their weight in gold and are an asset to the whole team.A lot of them students aged 16 or not much older, all trying their best to help and accommodate. They are obviously paid very low wages, yet are polite and professional at all costs, despite people constantly moaning at them and leaving unjust, unfair reviews. Moral you can tell is low, probably due to poor or very little leadership, yet these kids who work here are the real saviors of this place. I applauded them all.The older guy behind the bar, what a legend!! he was non-stop the whole 2 times we've visited. I'd like some of what he's on please. WOW!Personally a special thanks to Viki who bought our food out and made our daughter laugh about her ice cream and to a young lad name ?? (could be John? it was a few weeks back now :-/) he sanitized our table and chairs before we sat down and offered to move us if we weren’t happy with the table we chose to sit at.Another shorter lady with pink hair, possibly a manager or supervisor? was running here there and everywhere doing an absolute fantastic job. If she isn't a manager then she should be, she seemed a real "people's person", made me exhausted just watching her.A miserable older shouty woman kept coming out from the Kitchen, seemingly just aggravating and upsetting all the other workers. She seemed to be working between the kitchen and serving roast dinners, and going outside to chat. Either way she didn’t seem to be coping at all and was stressing me, let alone her poor co-workers. That said, cheap and cheerful place to be. Could be a happier place I'm sure with good leadership behind this young brilliant lot of troopers.In very strange circumstances and difficult time, a HUGE "WELL DONE" to the Highwayman, hold your heads up high and don't forget to breathWe will defo be back soon

A group of ten recently went to the highway man. The food was shockingly poor like microwaveable food. The service was slow. The clearance of the table was no existence. The pudding although only ice cream was bad. Although the customer staff ratio seemed to be 1 to 1. The service was dreadful. The food was like iceland. Very poor. Staff were plesant. This was not the carvery.

Came here for lunch on the 19th of September and it was amazing!, Very professional staff and amazing food , Well done team highwayman will definitely be back!

Arrived at the pub on Wednesday 2nd September for a late lunch with family while visiting the area.We were greeted by what turned out to be the manager, shown to our table, given menus and informed about registering with track and trace.As we had a discount card, it meant we had to order at the bar. At no time were we told that there was a delay in food, until a good 5- 10 minutes after the order was placed. Then the manager came over and said the barman had forgotten to tell us there was a 40 minute delay in food.We had ordered 3 carvery meals and 2 other meals. We discussed among us the delay and decided to order a few sides to come out while we waited for food.After another wait the barman came over and said the sides were now coming out. Another 10 minutes went by and we asked where they were, the barman came over and said they’d be 4 minutes.Cannot understand the delay as place was nearly empty, with staff standing around chatting to each other.By this time we had all had enough and were very hungry so decided enough was enough we would take our business elsewhere. A member of family went forward to pay for the drinks and we left.