The Highland Laddie in Stockton-on-Tees

Unfortunately the lowest score available is 1/5 but if I had the option I would leave it as 0. The experience was horrendous overall would not recommend to a soul. Me and my friends thought we would let this place redeem themselves after our previous experience here a few months ago where all of the staff were rude and incompetent of doing their job. However, we attended tonight and to our surprise yet again another disappointment. We ordered drinks through the app and we were asked for ID, of course we're young girls understandable, however only one of us did and after explaining to the man that not all of us had ID, he checked one of them and continued to bring the drinks. 10 minutes later during conversation and drinking the drink, the same man came over and swiped one of the drinks from the table. No words spoken and obnoxiously rude. To be completely honest, I wouldn't send my dog here.

5pm on a Saturday and it was time for dinner in Norton at The Highland Laddie. The pub was busy and when I say busy, I mean busy, really very busy indeed. The only table left in the gaff was almost wedged against the exit door. The arctic blast every time the door opened kept us on our toes. Our dinner arrived eventually as the server made her way through the throng. The fish and chips was excellent, very nice indeed. A curry was devoured eagerly and our daughters chicken was apparently delicious. The fact that she will happily eat any form of chicken didn't really help her review, but there you are. She ate dinner, that was good enough for us. We eventually battled our way out of the pub and vacated our table, handing it over to the couple who had been loitering nearby, waiting to swoop on the seats quicker than a hungry cheetah with it's eye on a spicy gazelle.

Visited The Highland Laddie in Norton after completing the Middlesbrough 5k on Sunday. From the outside the pub looked good and the inside was no difference. Found a table that was big enough for the 5 of us. Good prices on drinks and food. Quick service from bar and bringing out drinks and meals. Toilets seemed very new and well looked after. Windows in roof made the bar area nice and bright. Gives Wetherspoons a good name.

The carpet in the central area needs replacing. It gives the whole place a bad impression because it’s filthy. Decor around the place is fine apart from that.

A young man named Adam was so polite and very efficient and professional, I came in for tea with my granddaughter and he made our visit wonderful.

Is good atmosphere food is okay b chips were Defoe not cheesy food came very quick tho so we were Happy about that. It’s cheap here too

I popped in here for brunch yesterday It looked like it had been very busy and were a few dirty tables left that hadn’t been cleaned ready for the next diners or drinkers. I found one -moved 10-15 various menus off it and read food menu, noted the table number and headed to the bar to order. Many more people were entering as I sat with my hot drink for more than half an hour The others were served their food orders before me and I asked the server if mine had been missed or something else. She was puzzled then went off to find out for me. More than ten minutes later she came to say my meal had gone to the wrong table, apologised and went back to serve the others She was very rushed. At no point did anyone come to clean any table in that first room even tho there were 4 lots of people wanting to sit somewhere clean. The small all day brunch was underwhelming AVOID The fried egg was snotty and the bacon was poor quality The chips and beans were so-so but the sausage was good Looks like this place has gone down hill Better off going to Norton Fisheries - it’s delicious

Clean and modern place to visit with a good atmosphere. Nice variety of cheap pints as a standard Wetherspoon's.

Cold food poorly cooked! No brown sauce. Sorry but would definitely not recommend. Even a road side van prepares food better.

This evening i visited here with my Granddaughter, we ordered the simple Mangalore curry, when it arrived the rice was cold and stuck together, I had the all day brunch when that arrived the chips were cold also the beans I told the waitress and she took it back while waiting 20 minutes for a fresh one, my Granddaughter had well finished her meal, and yet again the bacon, egg and beans were barely warm. So we will not partake again.

Probably the best Wetherspoons In Teeside or even the UK. Great service and food is always good. As a local, I recommend a visit

I’ve visited many Wetherspoons around the country and the chips here are the best by far - crispy on the outside and fluffy on the inside! The chicken sweet chilli wrap was packed with chicken and the pizza had lots of topping on. We visited on a Friday about 5:45pm and the place was very busy - we were luck to find a seat despite the establishment being large with lots of seating. Lovely atmosphere, good service, clean. I’m only not giving a 5 star rating as the seats were all torn and damaged at the table we were sitting at. Definitely worth a visit!

Lovely crisp fish and chips Shame about the peas being a poor colour Seems like they are cooked earlier and left in pan.I asked the person who bought the food to our table to bring freshly cooked peas please. She was extremely aggressive and said the peas were all the same they were not yellow .She told me not to speak to her rudely . I was shocked,the staff are always friendly and accommodating obviously she is the exception. The acting manager backed her up . I have been to Wetherspoons all over the country and have never experienced staff like this .

Called in before a weekend away with the girls and had a gorgeous breckie and great service. Dean was behind the bar and even though early morning he was so friendly with a big smile and made conversation with us all. He was even doing some on the spot coaching with with a team member of how to use the till. Fab atmosphere and even came over to wish us a good weekend and check everything was ok.

Have been here a few times before and the food is usually okay. Went a few days ago and both meals were luke warm but not hot. If they could improve on this one thing alone, then I think it would make a big difference.

Today I visited the highland laddie at Norton for breakfast. Usually the food is good , today however being Father’s Day failed we bad.!. The chef clearly didn’t know to use the microwave as the food was cold. Beans cold mushroom cold and eggs that cold they were looking for there shells!. Poor experience today sadly with poor service, no means of a refund. Poor poor poor🧐☹️

Visit here regularly for drinks but fancied a bite to eat one Saturday evening too. I decided to try one of the pizzas and it did not disappoint! It tasted so fresh and the toppings were of high quality (Chicken, Ham & Chillies). Would definitely recommend!

Took my daughter here for lunch on her birthday after a shopping trip, food seemed to take ages to arrive then i was given the wrong meal, the waiter did realise this after a few minutes when another customer had my meal

Had a fab breakfast here again snd was delicious with a refillable coffee,great menu and good prices,the place was very busy and great atmosphere and i went before 10 in morning. Plenty of seating and even seating outside,toilets upstairs.all staff busy but friendly and helpful.very popular in the mornings lots of couples,family and work employees enjoy it.

Great choice for meals, refills for hot drinks. Meals are a really good value. The quality is good. We go regularly and the customer service is good.

A good building in a nice street. The bar itself was pretty average though. Good staff, good prices but all a but all a bit lacking in atmosphere. To be fair, it was afternoon, probably better at night.

Had a veggie breakfast this morning, came out cold sent it back come back over cooked and didn't taste right so just left it and went, won't be going there again

One of our favourite haunts for brunch when meeting up with a group of friends, usually 12 in number. Today a member of staff went out of his way to rearrange tables and chairs so that we could all be seated together. I like it that at 10.30 on a morning I can order a jacket potato as I don’t really enjoy a tradition breakfast, as usual my food arrived pretty promptly. The staff were very attentive and extremely polite, I always enjoy my visits here.

Very very poor service from the manager the way he speaks to and can't serve customers but can serve himself is poor mamgerment. He also said that his job won't be touched as he's higher up. If you ask me he's taking it personally. Won't be back shocked by this way of managingment

Asked the manager which part of the bar do we get served from as we waited for nearly half an hour. The manager was very abrupt and said he wasn't serving but was helping himself to a pint. The other customer's were complaining about the service at the bar he didn't like it and wouldn't give his name we were asked to leave. Terrible service wont be back due to the management of the bar.

Called in for breakfast today and went to pay seen a old chap drinking a pint of lager at 9ish am,thought couldn’t serve alcohol before 11! Anyway food spot on and service service excellent especially from the girl who served us short shaved hair maybe new to here ,food went down quick and a great coffee in here,fairly busy and good atmosphere.well worth the money.a great experiment will be back

Being local to this outlet I often visit and enjoy the quality of food and courtesy given by all staff.However it has to be said when Adam is on duty and you are served by him he goes the extra mile of professionalism and expertise how he performs his duties of customer care.

On a recent break in Norton we visited the Laddie a couple of times.The first visit was poor. No Pizza, no sirloin steak. We then chose a Chicken Burger and a medium rump steak. The steak was rare and the burger had a 2sq cm piece of limp lettuce and a sliver of tomato! I spoke to the manager and she admitted the steak was not medium and said she would deal with my issues. She brought back the dinner with steak cooked a little more and brought me a bowl of salad which was good. They had no till roll and I needed the receipt so she printed a receipt for me.We returned 2 days later for breakfast and it was well cooked, hot and served quickly. a different chef? all staff were pleasant and helpful and the managers on both occasions were competent and pleasant

Been to the Laddie on numerous occasions however last twice I have been well below par steak inedable.

Hi all, earlier today (which is Sunday 6th of October when I’m writing this) I decided to take the family out for breakfast in the local area after pondering several locations within Norton I decided upon the local Wetherspoons (the highland laddie). I have previously been underwhelmed with the service and food at other Wetherspoons in the Teesside area ,however I saw a stark contrast in this Wetherspoons. The food was same old spoons (decent at best), however I was particularly impressed with one particular member of staff who could only be described as the alpha Male of the pub. I didn’t catch his name however the way he carried himself was extremely professional and not only did he care about his job but the customers too. He came over and asked in a soft tone ‘Is everything alright with the food guys ?’ - a nice touch if I do say so myself. I replied ‘yes fine’ as to not be rude. He can only be described as the Alpha Male of the spoons and due to his service I will definitely be back.

My daughter asked to go out for breakfast to our local Weatherspoons. We chose a table near the window. The couple behind us asked if the air con could be turned down as they were cold. We placed our order on the app. Our drinks arrived and we heard the couple ask again about the air con, the gentleman said of course and turned it off. Whilst we waited for our food a young couple with a newborn baby came and sat down. They also commented on how cold it was. Our food arrived and looked great. My mixed grill had a broken yolk which had another egg put on top of it, not a problem if you like yolk but I don’t and it had run into my beans and other items on my plate so I had to scrape it off. That is my personal issue so I did not complain about it. The air con was still blowing out cold air to the extent I couldn’t eat it quick enough before it was going cold. I had at this point asked a member of staff to turn the air con off. I could not enjoy or eat my breakfast as it was far too cold. I had ordered a small portion of pancakes and thought I would eat them instead. I knew they would be cold but I would enjoy them anyway, but no the pancakes had been far too over heated they were like cardboard you could tap on them and couldn’t cut them. I explained the situation to the member of staff who said they would go and mention it to the kitchen. I waited 30 minutes and he never came back, no apology or anything. The customer service and food were shocking, he could of returned and said the kitchen apologises but nothing and how many times do you have to be asked to turn the air con off.

Hate to say this but I Came in Saturday morning with my family before we went to the Middlesbrough game to be greeted with what looked like a set of staff that had been partying non stop, swearing loudly, still looked drunk. Will not be returning in a hurry. Disappointing from what’s normally a very good place to eat. Is there a way to complain further?

Do now the beer garden is for drinking only. Smoking and vaping banned your made to stand on the high street, Now fair enough if you actually provided bin to out cigarettes in but you havent and you have now encouraged the high street to be littered in cigarette butts. And customers to block the foot path with glasses in their hands safe to say the lad is to be avoided.

This is a very nice bar restaurant,very comfortable,with the usual Wetherspoons menu good food and good service for the usual Wetherspoons price

Called in the Lad for a cooked breakfast after recent visit with some other relatives as I was pleasantly surprised by the vegetarian option.I decided to give it a second try to see that I wasn't just "lucky" first time. I can only say I really enjoyed the second visit opting again for the vegetarian cooked breakfast which included some "properly cooked" vegetarian sausage. My relative liked their regular breakfast.

If you put the food they made on one plate and then got another plate with the same food but plastic I wouldn’t be able to tell the difference.

Do a decent breakfast here and good choice and good prices yummy,Place clean and inviting and toilets modern,pleasant staff and great service whats no to like,popular here and very busy at times.nice drinks as well.ill be back.

Very much enjoyed my breakfast here. This was in Norton - very different from Billingham and Norton High Street itself is a very attractive walk. Pretty good parking alongside. A real find in the (generally) somewhat austere NE!

Visited this teatime on the 14th of july 2019 . Food was lovely , and the server was a lovely chap ( don't know his name) . The barmaid who served me was very pleasant and friendly and did mention to her that the service was really good . Ellie is her name as i was told by another member of staff . On the whole as i often visit about twice a month , it is a nice , clean and friendly place to visit .

After waiting for 20 mins for the drinks i ordered on the app i had to go to the bar and complain, basically no apology just said "we are busy and will bring them soon" ordered food and it took over 1hr to be brought out, every single dish there was something wrong, missed salad off one another chicken dish stone cold and the mixed grill omg burnt tasted like barbequed soil. Please see the photo of what is MEANT to be lamb on mix grill (i say meant because taste ) so complained again and got no apology no nothing just a shrug of the shoulders and see ya. Be warned people!

Called in today for breakfast.must say impressed with food and drinks.place clean and fresh and a few people in also great price and friendly staff,didn’t have to wait long and soon polished off.ill be back soon.

Love it in here for a veggie breakfast. It really is lovely. Staff are great and service is always quick. They also do a great eggs royale.

We have been to this Wetherspoons a few times, and were back this week for breakfast. It was regrettable!

Food was ok as I’m from norton it’s easy just to pop they but lately it has gone to the pan a bit sorry bring back the old laddie 😂😂😂

Two of our main meals arrived about 10 minutes after the starters did then the three remaining meals took over half an hour to arrive. One of these was a child’s meal. When we asked about the meals there was no apology for the delay and the server had a terrible attitude about it. No appeasements were offered (such as a soft drink) and so three of us sat and watched two people eat and then two of us sat and watched the other three eat. No check backs were done at all to ask if the food was ok, which would have given us the opportunity to enquire what was causing the delay. Very disappointed in this visit considering that the pub was not even busy

Not been here for quite a while, found the place clean and spacious, staff friendly and attentive. The food was well cooked, inexpensive and plentiful, not long to wait for it to arrive at your table. The menu was good for all tastes.

Love the Highland Lad, staff are always really friendly and it’s such a great place to visit. Food is delicious,desserts gorgeous but especially the free refills on the hot drinks love the Latte’s.Often go with friends and my family and never leave disappointed Great value for money,lovely location,great staff.

This is a thoroughly decent Wetherspoons pub on Norton High Street and a decent bet for food. The pub itself was very clean, busy in the middle of the day which is usually a good sign and the staff were friendly. I had the fish and chips which is on special offer on a Friday and adding bread and butter and a coffee came in at under £8 which is good value. Yes it wasn't the best fish and chips I've ever had but it was pretty fine and the portion was large.

As always Wetherspoons offer good food and drink at excellent prices. Nice decor and reasonably friendly staff

I like this Wetherspoons and as others have commented it is more up market than many others, certainly in the day. It does act more as a restaurant than pub and on this occasion it was packed at 1030 am for breakfast.

Well when the gammon and eggs arrived the eggs were awful. Supposed to have yolk and you could have bounced of table. I did complain and the waiter said he would ask for two more eggs to be given. When they arrived one was great the second was rubber. When I complained was told there was something broken in the kitchen so vest they could do.

First time here, I’ve got to say I was very impressed with the food! Staff were friendly and welcoming. Will definitely come back again soon 😁

Has the feel of a restaurant more than a pub, found the interior and furnishings a little more up market than usual and then the usual extremely good value product set in what is a nice area which may explain the decor, well worth a visit

It's cheap therefore it gets packed out from Thursday night. Its a good starting point for a nioght out in Norton

Was here with my family on 4 December, went for a few drinks and food with my friends and family before I go on holiday to visit my daughter in Australia,we went out at 5,o'clock meeting in laddie ,I had 2 drinks and then went to order my food,I was then told I could not have an alcoholic drink with my meal ,as was told by a certain male member of staff that I had ,had 2 much to drink,I was totally taken back by this as I has only had 2 drinks,I am disgusted by the way I was treat and was totally embarrassed by this ,I often come in to laddie with my family and friends,and can't believe the way I was treat,if I had of been drunk and falling all over ,I could understand not being served but not when I had only had 2 drinks

Came for breakfast to try and cheer my daughter up - big mistake. Food was luke-warm to cold, eggs hard, beans dried/congealed, bread barely toasted and also cold. Such a shame. Won't be back

This is a large Wetherspoons and it always seems to be packed. The decor is nice and includes many references to local places and people from history. The food is fairly standard for Wetherspoons pubs and always fills a hole.

Visited with my granddaughter this morning for breakfast.

Been here several times - its quick, cheap and during weekdays quite easy to get a seat. Not the finest of foods but a decent choice of different dishes, some great, some not so.. Not the best Wetherspoons visited but by no means the worst, Kids love it.

Large, friendly, good range of ales and guns. Ice machine was broken so no ice in the gin and tonic.

Came Saturday afternoon , ordered gin n tonic served gin in glass with crappy piece of lime no ice , no explanation, asked no ice , no was answer ice machine broken ! Why wasent there a notice to say no ice they couldn’t care less . If this was my pub I would have gone to Tesco and filled a freezer up but they can’t be bothered here , I’m sure if it was swatters Carr and lee he would have sorted something, 1 of the staff said it would be fixed Monday , not good enough !!

Good value yes, but actually an excellent freshly cooked breakfast.

Can always rely on here for a quick cheap breakfast that meets our vegetarian needs.

A regular of this pub but not anymore. One member of staff working behind bar and a fifteen minute wait before been served. Rather go elsewhere and pay a £1 more but get good service. This place as seriously gone downhill. Everyone is complaining about the place and not using it.

As with all Wetherspoons, the food is good, and the price is low. The food was cooked well and was bought to the table fairly quickly.

We decided we would go and have a late breakfast. We both had eggs Benedict Is was really gorgeous. All the eggs were lovely and soft and the whole meal was so tasty. Lots of cups of tea & coffee it was really great. Will definitely be going back.

Wasn’t bad. Been here a few times but the visit this time was a bit disappointed with it. Booked through the app and the place wasn’t busy but I ended up going for 4 cups. Was told they would bring them. Still wasn’t busy but took ten minutes to bring them

Tried an afternoon with friends and the Wetherspoons app. Ordering food and drink direct to the table! Great value pub grub and cheap drinks. Better than your average Wetherspoons..!!!

Reasonably priced and good atmosphere. Handled well when it's busy. Staff are always on their toes and we got our breakfast in good time. The breakfasts are a good size and satisfying. Everything was cooked spot on

My partner & I popped out for a quick meal out. The Special was a mixed grill for £4.99. It was such good value for the price. There was lamb, pork, steak, sausage, peas, mushroom, tomato & chips which was great value. The food was freshly cooked and piping hot. Bargain!

Young lad who works here with initials NG very cocky and arrogant, kicks people out for no reason. Bad attitude which is a shame because i enjoyed coming here.

Finally got around to visiting this Wetherspoons. At first I was a little disappointed that they don't do pizza yet like Billingham but I ordered fish and chips instead, which was very nice.

Good to see so many young folk tucking into their breakfasts, in a cosy atmosphere, and no early 'drinkers' as can be found in so many north-east pubs! A spacious interior, and a warm welcome. This was, once, a stopping place for drovers, heading to London (in earlier times) hence the name. It was ours, heading to Scotland! Good value, as Wetherspoons' are! A very enjoyable meal.

Visited here on Tuesday for the Steak club as Thomas Sheraton in Stockton had ran out of Sirloin. First point to note it was almost £2.00 mode expensive here than the same deal in Stockton-on-Tees I have to say that that the lighting here is much better and in general better condition all round. It looks as though it has been recently given a face lift.

Me and my friends has a mixed grill it was absolutely gorgeous perfection 10 out of 10 warm and welcoming staff fantastic MARK,MATTHEW and ADAM thankyou so much xxx

Visit once a week and almost always have the Eggs Benedict. The ham is thick and tasty and the poached eggs always soft and runny with the right amount of hollandaise sauce. Incredible cheap price and good value for money.

We visit this place about once a month for breakfast.

very untidy and dirty, used glasses stacked all over, food on the floor, food covered menus, no curry menus on the table I cleared/cleaned myself. I wanted to leave as soon as I entered, but my wife and father said give it a try! Great value on curry days, meals are a good size, but my wifes was luke-warm, waitress took it away to change it, but we were halfway through ours by the time my wife received hers, and it was a smaller portion, lacking in spinach/chic peas.

Always had great food and great service here! Though the Thomas Sheraton would be as good being the same chain! No way whatsoever could it match this place.

We visit this pub on a fairly regular basis usually for breakfast and generally find it decent value. Lately however it seems to have deteriorated. Not sure if it’s a new manager but the last twice we’ve been in they’ve had no fruit and yogurt (being a vegetarian this further limits my choices) toast has arrived as warm soggy bread rather than toasted, and it just feels generally not as cared for. Hopefully it’s a glitch and will get back on track as it’s been a favourite.

We went here for Saturday lunch. There were plenty of tables...just a shame most of them hadn't been cleared from previous customers. There was a great selection of food and drinks at very reasonable prices. However, the food can only be described as adequate. It was luke warm and I realized that you get what you pay for. The pub was shabby and some of the chairs were torn and our table was sticky. It looked tired and in need of a face-lift. A shame because Weatherspoons has always been cheap and cheerful and a great place to have lunch. This place didn't meet up to expectations. Don't think we will be back to this particular Weatherspoons.

Was invited here but from the moment I walked I I knew it was a bad decision. The place has the feel of a cheap pub. The service was terrible and the food really disappointing. Certainly won’t be coming back here if I can help it.

Good pub with the usual Wetherspoons choice of drinks and food. Can’t fault the place. Food has always been good and for the price you can’t go wrong. People moan about Wetherspoons but if your a family on a budget it the place to for choice for the little ones and value for money. As always though busy on a Friday and Saturday night so would leave by 6 if I had my children with me.

Come here on a weekly basis with my nana. Once upon a time it was a really good Wetherspoons but now its become very poor. Has there been a change of management or high pressure to save money from regional managemnet?

Popped in for evening meal after driving home from few days away. Served by new staff member on her first night, first meal requested wasn't available, then the wine wasn't available , very apologetic, kept smiling bless her. Meal took a while to arrive even though it wasn't that busy. No napkins available, again staff apologetic. Went to the loo, 2 of the mens cubicles were "unclean" in the bowl, (I'll leave out the details) and urine on the floor. Apart from the new girl and the young fella the staff seemed sick of their lives, loud sighing and looking unhappy. Come on Laddie, pull your socks up. Maybe if you don't run out of everything the staff wouldn't have to be constantly apologising to customers and may enjoy their job more. And as for the toilets, aren't they supposed to get checked every hour? The food was enjoyable when it finally arrived and usually get a good cooked breakfast

The highland laddie seriously needs to review its staffing, I've been going in since it opened , and in the old highland lad since I was a boy, I can honestly say they are the miserablest bar staff I've ever encountered, they seem to think they're doing you a favour by eventually serving you! I can appreciate its busy on a fri-sat night, but they don't seem to be able to grasp the serving job, they simply serve the person in front of them, I've seen numerous people getting irate about this , they're hardly digging holes in the depths of winter! I think it's because they're getting away with it, is why they do it.... To be fair they need to remember , everyone is replaceable,for me it's the sooner the Better! If you think back to when this new highland laddie opened, the staff couldn't do enough , always smiling an happy, now it's as if they've drafted in the miserablest staff in the world, who really aren't thereto serve, you actually feel bad interrupting there conversations to ask to be served!!

Been there for a drink before, last time Christmas Day, but this time couldn't get a table at all for food. Most tables only had one or two people drinking at them so we had to go elsewhere through snow and ice which was a pity. Will try again another time.

This is the fastest Wetherspoon i’ve been in for the App ordering of drinks.

Have been using this pub since it opened We have always had good food especially the steaks.

We were up visiting friends and were recommended to try here, big mistake.

Visited for a quick lunch had the curry and partner had lasagne food was fine enjoyed it the price was great service quick and friendly, was shocked to notice though an elderly lady tried to use the disability toilet but not able to get in she returned to the two younger people she was with one went to the bar and returned she told the elderly frail lady the staff have to open the door with a fob,the lady had to wait out side the toilet a few minutes for the bar person to come and open the door, I asked the bar person why does she have to wait out side a disability toilet got the answer of its how it is, I think it's intolerable that a person should be treated with so little dignity because the can't use the stairs

We pop in here now and then, as it's nice and handy.

I used to come here regularly on a weekly basis however it tends to be only every other month now mainly due to personal finances. When i was in last week (Thursday) the majority of clients seemed nice people. However an ugly fight between two adult males kicked off near the entrance door and spilled outside into the front beer garden. Bearing in mind there were families in at the time, this was disgraceful for the majority of peace loving clients. Our party went for a meal elsewhere but returned for a last drink to the Highland Laddie. At the end of the night yet another large ugly fight kicked off between a group of people who I had seen in the bar area of the pub. This was unrelated to the previous incident and was hours later. These people obviously were a little drunk and were chewing each other with play fighting and innuendo which obviously ended up in disagreement and a fight. Again this fight spilled out onto the front street and onto the grassed area at the front where a girl became unconscious. It would seem now that the feral people of the area who have no self respect or respect for anyone elses comfort and enjoyment are now beginning to find their way in here for cheap drinks. What I will say is that the bar staff as young and petite as they were tried to deal with these ugly and violent situations very well. I felt so sorry for them to be have to put in this predicament. They must have been so frightened and certainly don't get paid enough for this. It would seem as though they maybe need door staff on here during the week now. The scum in this second incident weren't youngsters either. They were grown adults in their thirties and big lads too. Sadly still feral in drink and lacking in self control and intelligence. Absolute scum - hang your heads in shame.

first visit to the pub, having been to butterfly world we decided to find a wetherspoons for lunch and found this on the app, the mixed grill was lovely,and a nice pint of exmoor gold to was it down, good value, the kids meal of chicken nuggets was far better than the meal we received at another "spoons" pub last year. Staff never stopped even though the pub wasn't particularly the bairn even told the duty manager he was giving it 5* rating

This is always a first choice for a quick meal where we know the quality is good, value is great, service quick and plenty of choice. Having a mixed party of vegetarians, pescatarians, vegan and meat eaters there's always guaranteed to be something on the menu to suit everyone.

Very busy Thursday early evening.Wonderful atmosphere.Special praise to all staff who were very pleasant especially Sarah who took our order which was a little complicated made more so as my friend and I having hearing difficulties.She was so understanding and patient despite the queue at the bar and made us feel completely at ease and welcome. A delightful young lady.We were a party of four.

Recently returned to using after poor performance of the Halfmoon at Billingham.The Highland Laddie is a breath of fresh air the service is good the tables are kept clean the food and drink are good. The manager keeps a good pub.One young man who clears the tables is very efficient and always very helpful.I may have to leave my home town to visit but it's well worth it.

Decent burger and pint 7.50. Quick service no frills but decent. Chips were a bit under done. But it is what it says it is

Been coming in over 3 week 4 nights a week all was well food was good beer was good staff was friendly Then the girl gave me wrong pint so when I returned to bar and told her she was very rude and turned her back An "slagged me off to her friend " so that's only disappointing thing otherwise genuinely good place

You can't really knock the Laddie. You're not going to get a Grade A dining experience when the beer and food is at these prices. It's great for a quick tea and I recommend the New York Deli burger. 2 meals with a drink for £13 isn't bad at all.