The Heron Pub in South Lakeland

We planned a Sunday dinner with friends here. Booked and pre ordered our meal for 6. We traveled 100miles as we all live spread out so this pub was middle ground. When we arrived we said we have booked a table under (surname) to be told "No you didn't" which was a great start. We were left for an hour and 20mins with no food. We even cancelled the starter in hope it would help. The food we got was horrendous, burnt cabbage, full of salt and as the plates came out the portions sizes got smaller. Managment laughed at us when we said we were unhappy with the service and food and told us he was just covering and in short not his problem. He did apologise but over all didn't handle the situation as a manager should. Rachel the bar tender/waitress was far more organised and helpful trying her hardest to try get things sorted. But unfortunately the final straw was a further wait for the pudding which all came at different times with one containing part of the plastic container I presume it came in. Rachel came to us and said they wouldn't be charging for the food and couldn't apologise enough. She was a credit to the place. Such a shame as we were all really looking forward to it. Unfortunately we won't be visiting again. Best wishes to Rachel, you deserve a raise with that type of management.

The food was great and not too expensive. They also offer a loyalty card. I would definitely recommend 👌

Cosy local pub, with plenty of space, tables spread out nicely so you're not sat on top of each other, and the central booths are great for that cosy feel... Good old pub grub, with a nice selection on the menu, and specials on each evening where you get 2 for £15/£20 etc... We've had the "fish & Chips" or should I say whale 🐋 & chips on a couple of Friday evenings now (or Scampi) which is on the 2 for £20 offer!.. Really too much to eat, really tasty and great value! Would recommend for anyone to try 😎

Marie is lovely . Really chatty, fun buy professional. Made sure everything was OK and checked in to make sure we had all we needed

Enjoyed a lovely evening with a group of friends last night,great food, attentive service at reasonable prices. We're all looking forward to returning again soon. Thank you

3rd time eating here since the new menu was introduced, trying something different each time. Cannot fault it at all, well cooked, good portions and delicious. Would particularly recommend the fish & chips (huge!) and pie night on a Thursday. 2 pie meals for £15, absolute bargain and the nicest pie I’ve had for a long time.

If I could have give it 10 I would! The most amazing welcoming pub! Traveling back wourh my daughter from Scotland needed a safe place food and drink and wow! Just what I got 🥰 Staff were so good food was amazing well priced relaxed environment with an upmarket feel! Couldn’t ask for more - I have already told my friends and we’re all coming back 🙌🏼

Called in today for lunch. Chose 2 courses for £12 off the lunchtime menu.Food came quickly and was a good portion size . Lady on the bar was busy as covering bar and waitressing on her own but was chatty and pleasant. We will be back 👍

Fishy Friday is great food, well cooked, just what you need to start the weekend. Thanks

Came here with a group of 11 others for a meal and honestly, I cant fault it. All the food arrived at the table hot and at the same time. It was nicely presented, tasted delicious and the portions were very generous. Theres plenty of parking and the staff were extremely efficient, friendly and welcoming. We'll be back!!

Excellent pub experience with very friendly and welcoming staff.

Was in the area for a long weekend away and wanted somewhere to watch the England Lionesses. Another game was on the TVs at the time but after mentioned the game we wanted to watch, they changed a couple of TVs to accommodate us too. Was really pleased with this. Pub was a friendly atmosphere and dog friendly. Staff were lovely and polite. Would definitely visit again

Popped in on a Sunday afternoon friendly staff nice decor Dog and kid friendly Good size pool and darts available Only criticism the TVs were way too loud with the football I realise lots of people were watching it but I’m sure they weren’t all deaf Other clientele couldn’t enjoy a chat and a drink

Great pub fast friendly service nice cold beer 🍺 and live football sky sports

Nice ambience and friendly atmosphere for night parties

Very expensive for a pub by about £1 a pint

A dull and bland range of drinks. No atmosphere. Edited- it’s expensive too. Cheaper drinking in town and getting taxi back.

Expensive for a pub in an estate but friendly.

Lovely place, good selection of beers, friendly staff. Only thing holding it back is no food. Tbf it is difficult times to get kitchen staff, chef etc. I do wish it well as it is a great place.

Great friendly staff and atmosphere

We've recently moved into the Heron Hill area and looked forward to walking to the Heron for a drink and a meal occasionally. Went there one night in December early evening to be told that they no longer do food, There are thousands of houses within walking distance of the Heron so lots of potential business - what an opportunity missed by the management as well as a disservice to the community!

Nice pub with plenty of TVs showing sports, pool table, darts - I wish they had a couple more craft beers available!

Fantastic place. Great atmosphere and really friendly staff.

Had a great night watching the World Cup. My rating is for the lovely bar staff that worked so hard to serve the drinks to a full full full house of crazy England fans. Thank you.

Nice atmosphere. Friendly staff & patrons. Regular entertainment. (Live music quizzes etc). Good selection of Drinks. Clean Loos.

Nice pub with good selection of drinks, nice staff. Great place for sport as there's loads of tvs. They don't serve a menu of food yet but have a pizza van on a Friday. Fairly priced drinks

Nice pub . But a bit Expensive on the Drinks ,

Went to Heron Tue 17th May. Website says 11pm closing, so I had booked a taxi for 11pm. After 1st pint the young lady told me that the pub closes 10pm but was later due football game. However next week it will be 10pm so earlier taxi. Knocked the edge off the night as it was implied they would do me a favour this time but not again. After the big game the 5 +screens, with 5 people watching continued to show football with LOUD volume, even though she was asked to turn it down a little. The pub is very echoey.

Nice place. We went and the football was on and it was very loud, but it's a pleasant pub. Expensive.

Family friendly pub in residential area not easy to get to from Kendal unless you have transport

The Owners and her Staff are extremely friendly and welcoming. However the Drinks are far too expensive and need to be reduced.

Thus is my local and I can't fault it. There is always something to do (be it a quiz or karaoke), great, friendly staff, and reasonably priced.

The beer was expensive compared to other places selling the same beer

Family-friendly, dog-friendly, friendly, welcoming staff, good atmosphere, good range of beers! Will certainly visit again!

nice cask ale and loads of tv's with sports channels.

Excellent service, great atmosphere and a range of drinks. Pets welcome!

The new manager is an absolute disgrace. So rude to us after we’d reserved a table personally her and wouldn’t let us in. Yet we took note of at least 6 other people walking in and her finding tables for them. She shouted at us and was just so rude we wouldn’t believe it. The other staff were brill but the manager is the most rude, vile woman I’ve ever come across

AVOID LIKE THE PLAUGE!!! MADE AN ENQUIRY ABOUT VISITING WITH MY FAMILY TO HAVE A MEAL AND ASKED IF THEY HAD AND ONLINE MENU TO BE TOLD I WASN'T WELCOME AND THE PHONE HUNG UP ON ME. DISGRACEFUL BEHAVIOUR!!!

Very good food and value also friendly service

Just had a lovely afternoon tea at The Heron with my granddaughter and we thoroughly enjoyed it .Christine is really nice and couldn't have made us more welcome .Nothing was too much trouble .Will definately be going again .Nice ambience and lovely clean toilets .x

It's a great local pub with a exceptionally good atmosphere and well organised in these days for social distances.

We visited the Heron on Sunday for a meal, we’ve been in a few times for drinks but haven’t eaten here before. What a fantastic meal we had! Two of us had the roast beef which was accompanied by roast potatoes, mashed potatoes, Yorkshire puddings, cauliflower cheese, broccoli, carrots, peas, a huge jug of gravy and stuffing. We ordered a portion oF chips which were home made like we used to have as children, homemade and tasty. It was absolutely delicious and obviously all home made and large portions, no skimping as in other restaurants we’ve been to where we’ve had to ask for more. I can’t believe we’ve not eaten here before but as we are in walking distance we will definitely be eating here more often. I would thoroughly recommend people to check this place out, I can’t praise it enough and you won’t be disappointed.

4 mins from my house pleasant staff, good food, parking

Amazing, had the bacon and cheese burger and it was out of this world, beautiful home made food that his the taste buds 😊

Great staff doing a great job in these bad times

Goujons The chicken goujons in here are the best in the south lakes area and when coupled with the sweet chilli dip equals a massive look at me jiggy son from all who eat them eh son true is that son. All the best. 10/10

Very nice pub. Very nice people and staff and food. The carling there is that great rumour has it that one man is in there everyday for it it! Eh son. Anyways hope the price of the pint doesn’t go up after Brexit. All the best also

We had a great Hogmanay there on 31st december 2019 the venue was excellent staff were brilliant and entertainment was brilliant we were made welcome by the owners we will visit there again

Look at me son. Great night at the heron and the atmosphere was heavily charged just the way I like it. All the best son. Great

It doesn't bode well when there's a pool of vomit outside the front entrance. Even the taxi wouldn't collect from inside the car park!

One of the locals Chris askew is nothing short of a stand up comedian and is a credit to the establishment and all who drink within it. Praise be to the lord and to the producers of Carling.

Very spacious pub with plenty of drinking areas both inside and outside. A very pleasant experience

Great food deals. Great prices and very well cooked. The burgers are amazing. Service is very friendly as are all the staff. Handled our large family group faultlessly. We will be back again soon

The Heron is a Robinson's Pub in the middle of a housing estate and is popular with locals. The drinks were the usual offering from a Robinson's Pub. I didn't eat so can't comment on the food.

It's friendly its clean and by today's standards reasonably priced, shows all live football, and regular live music.

Great pub especially if you like sport, quiz, food and family fun.

I have been going in The Heron since the day it opened. Great place to socialise with other likeminded individuals. I enjoy drinking Carling. All the best 10/10

Brilliant staff ,We arranged to meet there with my Dad who is in the Heron nursing home & my son who is in a wheelchair and traveled from Birmingham. We arranged 11.30 not realising it opened at 12 , I called them and they opened the doors for us , made us feel welcome and ever put bar staff on 5 stars.

Staff very friendly good place to go for night out

It's nice enough place the food is okay nothing to shout about. Good for a quick pint and gam of pool. Football etc is usually on the TV too

The price of Wine gone up yet again. Why?

Well first thing we were greeted with was the landlady sat on a stool drinking a bottle of Becks, and knowing she was going to be cooking the food we would be ordering didn’t fill me with much hope. I’ve had food before there, best thing was the chicken burger but today it wasn’t edible. My pie was stone cold in the middle, mentioned it to the staff, both of which were polite and apologetic, but when pie was returned, it had been nuked to an inch of its life, but the veg on the plate was now cold and the chips had been sat so long they were cold and soggy. Needless to say, I did not eat my meal. It used to be a busy pub, what’s happened I don’t know, but maybe a landlady drinking the stock and serving up shocking meals like that has something to do with it, and I dread to think how often the lines are cleaned. People who go are locals, who don’t have another pub local enough to visit. Sort it out Robinsons.

Modern and airy. Not a cosy, traditional English pub. Friendly staff.

Clean and quiet. Friendly and helpful staff. Lovely food, very filling and tasty. Good value and pleasant atmosphere.

Big thank you to christine and her staff for a great meal and first class service. We had our annual christmas meal for our RGM group last year and we returned this year based on the great time we had last year. Once again the food and service were spot on.nothing was too much trouble. We look forward to next christmas at the Heron and heartily recomend it for food, drink and friendly staff.

Gone downhill recently when the chicken tasted of and my mates burger had no flavour to it. A pint of as an Miguel £4.10...I'll say no more...

We went to watch the Rugby..nice service from guy!

Great family pub. Friendly bar staff. Good food and drink. Also have events etc on that are worth checking out. Also great for catering for parties and other social events as the food they produce is great.

Very good. staff pleasant and helpful .Very clean .food excellent

Great pint and the food fantastic aswell

Had a nice couple of pints very pleasant

Great local pub good atmosphere friendly staff

Good friendly pub with good beer garden and friendly staff

Was passing through Kendal, and popped in, it was tea time, only 3 customers, I ordered a Pint of Lager, no conversation with the girl behind the bar. I sat down to read the paper, returned to the bar and asked for a dash of lemonade in the lager as it did not taste so good, it will cost you 60p I was told, I said I dont want much just a tea spoon, it will cost you 60p I was told again. No further conversation took place. No wonder it was empty, with this attitude. No one eating, so cant comment. Wont be back until the staff change, a strange pub with no atmosphere, thought it would be busy because of the location in the middle of the estate.

Ordered the fish and chips, when it got to the table it looked pretty nice, but the fish meat was hard and there was a bone in every bite, the batter was dripping with grease which was on top of the chips which also ruined them, when your paying almost 9 pounds for fish and chips you expect it half decent, absolutely disgusting

Very nice friendly place. Good offering of food on menu for adults and kids.

the staff are lovely and very accommodating, the whole pub atmosphere is second to non just so friendly and inviting. very child friendly, also dog friendly, a good array of entertainment on quite regularly, food is lovely and home cooked and reasonably priced , a lovely outdoor area and right next to the park which is a bonus, a good amount of parking and the locals are lovely to id say the pub feels more like a family then just a pub and each person whether staff or costumer makes you feel welcome and not judged.

Very welcoming local pub. Called by this place as our daughter and her young family are moving to the local area and was pleased to find a great social atmosphere with many young families and ( as it happens ) a lot of fun with a great Elvis impersonator blasting out some classic songs in the corner. Looking forward to calling in every-time we pay our daughter a visit

Friday 9th, just been for a Fish Friday bar meal, it was awful. The fish was full of bones and absolutely swimming in oil, pity the car wasn’t due a service as could used the greasey batter. I know that fish have bones and need to be cooked in oil but this was horrible, and to cap it all they put 2 slices of shop bought bread with some sort of “spread” daubed on the table just to make the whole experience disgusting. Live close but will drive in future to a decent place. 0/10 on all fronts.

The pub felt very unfriendly when we walked in, with an atmosphere like we weren't welcome. We only live up the road, but still feel like we don't fit in.

As it’s my local I took friends over to the Heron for a bite to eat and a few drinks whilst watching the football!!

Lovely pub...really made to feel welcome with my 5 year old and one year old daughters. Staff couldn't do enough for us; even offering alternative vege option when something not available. We'll be back!

This place is great for family, friends or just popping in on your own for a quick pint. Great food served everyday and the staff are always happy to help xxxxx

Very generous owners gave a great Christmas party at their own expense for the local children.

Another great local pub. Fab place for a drink or food. All very reasonable priced. Great atmosphere throughout. Xxxx

Good pub, with good selection of beers

Great food. Great beer. Friendly staff

Food and Service were excellent. Thoroughly enjoyed our meal with great company. Would recommend, will be back to visit soon

Amazing and can't wait to return.

Good for a drink on a sunny afternoon.

Un gran pub por estándares kendal, con una selección limitada de ale y comidas de bar. Yo comí patatas fritas pescado y guisantes blandos. El pescado estaba un poco insípido y grasienta, patatas fritas un poco seco no parece real, aunque se anuncia como buena y los guisantes, no el tipo de su a menudo sirve. aguado Es un pub no falta un poco de la atmósfera local, pero estaba bien y el personal fue amable.

Great atmosphere and family friendly pup

Fue una comida estupenda en domingo por la tarde.

A pretty dire Christmas lunch. The pool table and booze was good but the place lacks a bit of personality

Nice pub but food service is slow

Good beer and tasty food. Busy local pub but spacious and pleasant.

Este tiene que ser el pub más desagradable en el REINO UNIDO. Los lugareños son muy grosero no como extraños o visitantes a su pub. El servicio de bar es terrible que soportar hablar en lugar de servir. La comida es muy pobre que tenía que enviar el mío 3 veces antes de cambiar mi orden a algo el cocinero podría hacer y no fue agradable. Escribo esta crítica con un total Opinión honesta de visitar este pub en muchas ocasiones. Evitar si es posible mi consejo.

Un ambiente agradable y relajado para unos tragos y una partida de billar/dardos o para ver fútbol, etc. Un buen lugar para traer a mis amigos/familia.

I always pop in for a few when visiting Kendal The staff are always pleasant it's dog friendly wich is a good reason to take the dog for a walk will pop in again next time I'm down

La mejor comida del mundo y decir pubs a probar cumbria son mejores porque el Heron es el plomo y la comida era maravillosa y el personal era muy educado y el chico que no es muy educado. vasos En Navidad se decoran bien pero...