Based on 30 opinions finded in 1 websites

Based on 30 opinions finded in 1 websites
Nº 4262 in 7028 in City of London, Westminster
Nº 670 of 1079 Other cuisines in City of London, Westminster
Opinions
Vine a cenar y los de seguridad empezaron a decirme que no podía quedarme parado en el restaurante porque mi aspecto y el de uno de sus compañeros venían y me decían las reglas y era muy agradable No querrá volver allí
Mohammed K . 2025-03-14
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Parrilla arriba. Habitación encantadora y buena comida pero decepcionante sobreprecio. El bistec definitivamente no era el mejor y demasiado caro. Probaría el bar si volvemos.
Jasper H . 2025-02-16
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A relatively new restaurant in a large pub. You might expect standard pub food, but then you encounter friendly, efficient service, excellent food, good quality wines, and reasonable prices (by central London standards). Our waiter was particularly pleasant, helpful and charming. Overall, this is a top quality experience within the vast sea of London restaurants, most of which have faults here and there. I could not really find a fault. Strongly recommended.
Roger . 2025-02-15
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Este es un pub muy concurrido, popular para las comidas, así que llegar temprano o reservar con antelación. La comida es genial, especialmente los pasteles y el puré. Disfruta
Sidji . 2025-02-04
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He estado en el pub y me encantó - servicio de comida, ambiente - pero ... . La Parrilla definitivamente no. Qué decepción. Las porciones son ridículamente pequeñas y demasiado caras para el tamaño de la porción. Nos advirtieron que el ojo costilla estaba compartiendo y suficiente para tres - 3 ratones tal vez! La comida era sabrosa, pero nada especial. Los camareros eran encantadores, pero teníamos una sirvienta que era grosera y sin encanto. Nos dijeron que solo tendríamos 15 minutos si queríamos postre o café y nos presentaron la factura y una máquina de tarjetas sin preguntar y a la 1. 40 cuando nuestra mesa debía regresar a las 2 pm. No nos molestamos en quedarnos por nada más, ya que estaba claro que no éramos bienvenidos. Ninguno de nosotros volvería a la parrilla.
Marysue C . 2025-02-02
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We visited The Grill (upstairs) for dinner on a Saturday. This section has a different menu to the pub downstairs and while still quite a loud and buzzy setting it felt a lot calmer than the pub downstairs where drinkers and eaters were all merged into a common space that felt somewhat chaotic. We were 2 adults and 2 young kids and we ordered the wild mushrooms, sweetbreads and raw beef to start, followed by the 1kg rib-eye steak served with fries and a side of lettuce. For dessert we tried the lemon tart and the blackberry & apple crumble. The food was generally solid and we particularly enjoyed the (complimentary) bread, the mushrooms as well as the lemon tart. The headliner rib-eye steak was cooked to medium rare just as ordered and certainly wasn’t bad but didn’t really impress either. In hindsight I suspect it may have been a different cut of steak but we didn’t query this at the time. Service was very friendly and the meal progressed at a speedy pace, which is our preference. The bill for our dinner came to £294 of which £63 was spent on drinks. Overall a decent dinner and there were a few highlights, but the bar has been set pretty high by this group and I would rank my meals at sister pub The Pelican as well as newly opened Canteen ahead of my experience at The Hero.
Londoner2304 . 2025-01-13
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I loved this place. We went to the pub rather than the restaurant but it was still all pretty high-end - very high quality pub grub like sausage and mash or steak and chips, but superbly done and served with decent wine and exceptionally friendly and attentive service. It’s very much not an old-fashioned booze. It was packed and everyone seemed happy.
pedrowils . 2024-12-30
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Amazing pub which brings you not only a fine dining experience but wonderful service too. The staff were very accommodating and I very much enjoyed the experience. Will definitely return.
MHJ17 . 2024-12-23
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Very strange experience... food good but baffling service. We had a booking for 8pm, but then we were asked to wait for 10 minutes 3 times in a row for our table to be free. By the time we were sat down it was 8:30. The staff got our drinks order wrong and once we had our mains the staff were immediately asking us if we wanted to order dessert (because the kitchen was closing), shortly followed by asking us to order any last drinks because the bar was closing. Putting the bill down on our table before we had even finished our mains. At 9:45 the security guard in his big overcoat came over to our table and effectively asked us to leave (we're closing at 10). We expressed our frustration and the maitre d comped our starters and drinks - but none of the staff seemed at all bothered throughout the experience. Would not recommend.
James H . 2024-12-15
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Comimos en la sección de arriba llamada "La parrilla". Ambiente encantador, servicio razonable. Menú muy limitado, Nuestra mesa fue reservada para 4. 30 , momento en el que ya habían agotado 3 de sus platos principales, y 1 postre. No sirven agua con gas, y cuando se les preguntó si era posible comprar cerveza de barril en el bar de abajo, se mostraron renuentes, rozando la grosería. El entrante Cangrejo era demasiado grande para 1 persona, pero el pastel de puerro era más como un pequeño cupcake. El cordero con menta en realidad no tenía menta en absoluto. Las órdenes secundarias también eran muy limitadas. Este restaurante era muy caro, y una decepción.
JKD . 2024-11-18
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Great atmosphere, great menu - plenty of choices and the food was very good. Good wine list. Service was slow - the waitress was a tad too relaxed!
Hells bells . 2024-11-17
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My 5th visit to the ground floor pub since July 2023. The first 3 visits I would rate as ‘good’, and with high expectation, my most recent visit on Sunday November 3, was disappointing. The onion soup with spenwood cheese was tasty, however the lamb ribs (a starter) the meat was tough and tasteless. I returned the latter dish and ordered a fish cake and side of cavolo Nero. With hindsight, the fish cake was dry and with too much potato, whilst the green veg was cold & dripping in butter / oil. Previously I really enjoyed the cod cheeks, the scotch egg and the chicken pie was ok. The Hero has great intentions, but standards are slipping.
Condor1950 . 2024-11-03
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Feels like a pub, but food is way over 'pub grub'. Never met such a helpful and knowledgeable waitress in my life (I am 68!). she described our wonderful soup in detail, and also the main (I had fish with a side order of salad) and for the first time in a zillion years I couldn't resist a pub. We had a choice of proper pub beer
David P . 2024-10-30
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The hero pub is the best pub I’ve had the pleasure of visiting and eating in with a cosy welcoming atmosphere. Special thanks the chef’s Ed, Jordan and team as food was cooked to perfection. Would also like to thank our waitress Muna & general manager Linga for their amazing hospitality and customer service. The whole team at the hero are amazing and can’t fault them at all! Highly recommend & will be back soon.
Ritab31 . 2024-10-27
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This is a great spot. The downstairs pub is brilliant value. The steak and chips is excellent, in particular, while the selection of snack starters are great (mackerel pate and lamb ribs, especially). The upstairs grill room is very nice, but much more expensive and food-wise doesn't seem to be worth the difference; it comes from the same kitchen as far as I can tell. Also, the asparagus pie served in the grill room was borderline insultingly small. It would be 5*s for the pub and for the food served there, and more like 3*s for the grill room.
Laz22 . 2024-09-17
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Nipped out for lunch whilst watching the cricket at Lords. Very much like the unpainted plaster and bare wood aesthetic. Service attentive, food and wine very good, fair value for money. Would definitely go again.
Nick H . 2024-09-07
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We had a lovely banquette for six people . Food was very good - the highlights being the duck pie ( like shepherds pie ) and the trout with horseradish starter . Our friends also enjoyed their pork cutlet with mustard . Our John Dory was good but after they had filleted it was not as warm as we would have liked . Very warm service . Great ambience .
Ngreig . 2024-08-17
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We had an enjoyable lunch - great food, generous portions, the fish finger sandwich was delicious and so reasonable! The team working here were brilliant - nothing too much trouble, attentive without being disturbing! Many other places could learn from what they are offering!
CMLONDON21 . 2024-08-15
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DELIGHTFUL. I'd been to The Bull, Charlbury so I knew the food quality would be high. It was quiet for a lunchtime but that didn't have any negative affect on the ambience. Of course - we had Pies !!! Fantastically Wonderful. Super fresh vegetables cooked to perfection, paired with a rather delicious Provence Rosè. If you plan to go - choose Table 15. We'll be back !!
Pr0perC0rnish . 2024-08-15
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This review is purely on a drinking basis, not for food. We thought after looking at the beautiful images we would go for an early evening drink before dinner nearby. Big mistake. It was absolutely packed and standing room out in the street only. We got a pint and a glass of fizz and were bemused at a £27 bill. I know fizz isn’t a standard pub drink but it’s not that uncommon. Almost £30 for a round in a pub. There was a herder employed to make sure people kept within a small area outside and after being herded inwards a couple of times abandoned the drinks and moved on elsewhere. Would return to try the grill upstairs when opens but not for an expensive and uncomfortable drink.
rebeccaperrin . 2024-07-17
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Great spot for a casual night out. Was disconcertingly busy outside because of a football game. Interesting food. Looking forward to upstairs restaurant opening
Russreviews101 . 2024-07-14
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This was an awful lunch . We had three fish pies which were dry and the toppings burnt . Had to wait a good hour between starters and main course . The spare ribs starter was very fatty . Not a great experience.
johnlwalk . 2024-07-13
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Staff were fantastic and knowledgeable on the menu and recommendations. The food was excellent, atmosphere was also excellent. Had a great lunch, and ended with a tour of the upstairs with the manager. Great neighbourhood pub.
Paul S . 2024-07-11
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Go here if you don’t care about talking to your friends. Just go to show off, scream, shout, get waisted and then move to the next pub
zestinpeace . 2024-06-28
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We actually visited this pub twice while staying in the area. The food was good on both occasions and the staff was very welcoming . The manager took the time to come over and have a nice conversation with us and the locals we met while there were also very friendly.
dragonfly97 . 2023-05-03
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This used to be one of my favourite local spots! I used to boast about the roast and food to my friends and pop in for a pint on my way home. Unfortunately they seemed to have changed management or something post covid and the service has been horrible. I’ve tried it now three more times hoping it was just a fluke but it doesn’t seem to be. Unfortunately, now won’t be heading here anymore which is a real shame as live right around the corner. The staff have been rude, inattentive and made some big mistakes. For example, I ordered an oat milk cap and then was served a one with regular milk. they then came back and said they don’t actually have oat milk. They still had it on the bill! There was glass from a chipped glass in my friends beer. They didn’t comp him another one. I asked three times for more horseradish and it didn’t come. I ordered the beef medium rare and it came out medium I fear the waiter wasn’t listening. When I’ve called to make reservations they are a usually rude and not accommodating on the phone. Other people in the neighbourhood have said similar things about the service so it is a shame. There are other great pubs in Little Venice so I will be taking my business there until they fix their service problem.
katies120411 . 2023-03-19
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Very nice place and nice food and the staffs very friendly ….i will come again for sure………………………………………………………….😘😘😀😀😀😀
Eris M . 2023-02-16
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Came here with a friend for a couple of drinks a few nights ago. Lovely atmosphere and staff very friendly. We didn't eat but some people were and food looked good. However the drinks we had were very expensive, even by London prices! £18.00for a medium glass of Rioja and a pint of beer.
163Lisa . 2023-02-13
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We booked here on the basis of its definition as a pub/hotel. We expected hotel services at the price we paid. There was no breakfast served, only the evening meal which we did not try. We cannot rate the quality of the food. There was no lift to the fifth floor where our room was situated. It had a broken blind and we were moved to another. No milk was provided for tea/coffee and there was no shower mat in the bathroom. Customer contact was non-existent and we had to use a side door with a key code. Our room had a broken window blind with no milk for tea, coffee provided, no shower mat, poor heating controls. Investment had been made in things which did not improve guest experience.
philipa619 . 2022-12-29
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Very friendly environment, we stayed at the hotel last Saturday and felt very welcome and embraced by the staff. The rooms are good size and very clean. The neighborhood is great, you can feel the how it is to live in London, very close to the underground and in front of a bus station that takes you to Piccadilly Circus. The happy hour at the hotel was also great. Fair price, good food, good beer. I recommend the visit and the stay and for the next trip to London, we already know where to stay :) Thank you team!
P9458FVbrunas . 2022-11-28
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Came in with a friend for a nice dinner and we weren't disappointed! The food was delicious, the staff was impeccable and the ambience was very welcoming. Will definitely be coming back!
99joanabr . 2022-10-31
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I was there last week with my friends and really enjoyed. The food, the atmosphere and the service was perfect.
jurgentj . 2022-10-31
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What a shame went back with a friend to try again after a disappointing. meal and had another disappointing meal. This was my favourite local restaurant . want be going back
Sevingto . 2022-10-05
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It was a nice service and a very lovely food Pleased with everything The best place to spend your time
eraldn2022 . 2022-10-01
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Lovely Sunday roast ; came in massive portions with a beautiful atmosphere in both the dinning room and bar. Would recommend for family’s!
visiblyc . 2022-10-01
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Been there with friends for a drinks and lunch. The atmosphere it's amazing warm and the burger it's masivveee. Already my fav.
ioannis S . 2022-10-01
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Great pub with fantastic food and an amazing team! The place is lovely, service is impeccable and the staff were very friendly! Will come back for sure!
donaldmG2565AF . 2022-09-06
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The Hero is my go to for after dinner and drinks, a much more pleasant experience is always to be had there compared to other establishments nearby.
LorraineH1208 . 2022-09-03
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My best friend and I wanted to stay in London for a couple of nights whilst watching dua lipa in concert, we decided to stay somewhere that has more character than a premier inn with a boutique feel. Maida Vale Station is situated just 1 stop from Paddington tube station with a 5-minute scenic walk - we even made friends with a local cat who joined us a couple of times. The Hero of Maida is surrounded by the most beautiful houses I have ever seen! - cute and quaint, and gave me a lot of inspiration for my home reno... The restaurant itself has a luxury gastro pub feel with dark decor and unique pieces of art, images and lights to compliment the space. The food was excellent and the only regret was not staying Sunday for the famous roast dinner! - we will definitely be returning for this. We both shared a room and stayed on the top floor where we closed our apple watch rings daily ;) hurray, - there are a couple of flights of stairs where you bypass even more beautiful, more formal restaurants for again, another luxury dining experience. I believe you can rent a room for special occasions like a private birthday meal! The room itself was clean, spacious and beautifully decorated - it even had a window with a view which in London is rare to find! The staff were polite and friendly, helping us with luggage and fetching an iron when our clothes needed a steam! In the mornings we crossed over the road perhaps just only 7 steps and entered a greek owned cafe that served the most amazing breakfast, with an array of freshly baked pastries and they even made a perfect coffee! All in all, it was perfect and exactly what we were looking for! I will definitely return!
amykp123 . 2022-08-03
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A truly wonderful place, I am regular despite an avoidant presence of tourists, given the place it's normal, but the waiters know how to keep their cool so we almost forget their presence, it's really extraordinary
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Beautiful pub such a shame as other reviews have suggested that the land lady and her husband are incredibly rude! Unfortunately they also smell incredibly bad of urine which you can smell throughout the bar