Based on 3.705 opinions finded in 2 websites
Based on 3.705 opinions finded in 2 websites
Opinions
Didn't eat just went for a coffee
David Clayton . 2024-08-26
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What is the point of having a fantastic garden if you can't take a drink and sit in it? 🤔. The terrace is tightly packed and ugly.
Trish Cockle . 2024-08-24
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The food, service and the atmosphere are absolutely brilliant.. Definitely Highly Recommend 👍
A S . 2024-08-23
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Our thing was to order drinks and 2 liver pate and toast and sit outside. Tonight I wasn't allowed to order this food because it's apparently part of a fixed menu. I wasn't offered another menu to look at. I won't be back.
Mark Whitehead . 2024-08-21
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Unfortunately there were 2 long hairs in one of the meals, the food was still good but that makes it a little difficult to really enjoy the meal.
Chris Davies . 2024-08-17
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Lovely atmosphere, friendly staff , great views , a relaxing pint
Jack Towers . 2024-08-16
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Spent last Friday evening here, great spot by the canal for a beer but was really disappointed by some of the food given the pricing - had the chicken parfait starter. The bread was burnt and literally crumbled to bits, not sure why they’d serve it like that. Had the crispy beef too which was like beef jerky it was so overcooked and dry, honestly like a dog chew. Sent these back and the manager took them off the bill. Had the roast lamb main which give them their dues was a lot better and worth the money. The lamb kofta we had for mains as well was hit or miss, struggle to see how some dry koftas and flavourless couscous and a small bit of bread is £21.50 - overall £55 for two mains seems very steep. Beer options were good, but service was so slow on the terrace. Wanted a dessert but was fed up waiting for someone to take order so just asked for the bill.
Big Mac . 2024-08-15
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Great country pub, with ample parking space, awesome beer garden and great drinks selection!
Stephane Picon . 2024-08-13
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Stopped by after passing the pub for light lunch. Top service from the young staff. So polite. Got a table outside. Nice lunch. Sandwich and Mac & cheese were perfect. Small walk by canal. Very picturesque. Great place to stop.
The Bear . 2024-08-12
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the major problem here was the kitchen/service. our mains took 30 minutes to arrive. and they arrived before the starters. we asked for them to be taken off the bill. no effort was made to apologise. some of the food was ok, some was confused and seemed frozen. the music was terrible radio 1 chart music , overloud, not at all suited to the environment.
Fuck Your SUV . 2024-08-10
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Well I little info for you people wanting alright food at a high price. All started good with some really nice starters and the views over looking the Canal and surrounding area. Very Friendly waitresses. Beers was nice and glasses clean. Ordered the main meals and that was not so good. Ordered the sirloin steak and that was a bit of a mistake. I really couldn’t eat mine but the chips and sauce was really good, steak was well over cooked and tasted strange. Wife had stuffed chicken with risotto and that was not so finger licking good neither more a mush. Made the waitresses aware of the problem and made changes to the bill. The waitresses were very professional and dealt with our issues well, don’t think we have ever complained anywhere before but we had high expectations to go with the prices on the menu.
Mark mdhoylandcouk . 2024-08-09
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Amazing staff, very attentive, and always smiling and friendly. We went to the burger night on Wednesday and they had a huge portions and delish chicken hot sauce options - lovely views too - a must visit!
S Gill . 2024-08-06
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Wonderful and authentic. A lovely experience!
Thomas Klein . 2024-08-06
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Not an enjoyable experience! On hot wednesday afternoon last week, I was served my orders of drinks in glasses at the bar for my group but then the barman immediately changed them into wobbly clear plastic cups because I asked for some food to be consumed outside on the grassed area which according to their rule "no glasses nor food are allowed on the glassed area", that is no table numbers. Alhough it's ok if table is on the tarmac a few feet away. Yet there were many others white customers enjoying their drinks in the same area. I felt unwelcome because of the barman's unfriendly attitude making no attempt to advise us to move our table to another area. We decided not to eat and drank our £24+ round of four drinks whilst watching more white customers came to the very area with drinks in the glasses.
Pason Choonpicharn . 2024-08-04
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Great pub, lovely atmosphere and right next to canals you want down. Sunday dinner was delicious
Ben “The Hosk” Hosking . 2024-08-04
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Just had the most delicious meal off their specials - Tandoori Red Bream with Bombay Potatoes. Partner had pork Belly. Both absolutely superb. Service excellent and fantastic atmosphere.
Dawn Rowley . 2024-08-03
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What a great place! Varied menu with some great options. The wife said the tandoori red bream was superb! Service was top notch and the prices reasonable. Definitely going to revisit!
Andy Harvey . 2024-08-03
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Great location and a good destination pub after a long walk with the dog. People working there are really friendly and understand dietary requirements. Would definitely come back
Mac186460 . 2024-08-02
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I visited when the revamp was done about a decade ago and was disappointed with the quality for the cost but it has changed. The food today was very good with the chilli greens side particularly good along with the pie of the day. However when you walk in the front door it’s not immediately obvious where to go if you haven’t booked a table, could do with some bar signage. The staff were helpful and nice though.
Richard Watkins . 2024-08-02
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Nice location but disappointing food. I had fish and chips and the fish was awful. The batter was overcooked. Chips were okay. I pass often and it always looked busy so gave it a try. I won’t be going back. The waiting staff were delightful. Shame they are let down by the food.
Jane P . 2024-08-02
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I visited when the revamp was done about a decade ago and was disappointed with the quality for the cost but it has changed. The food today was very good with the chilli greens side particularly good along with the pie of the day. However when you walk in the front door it’s not immediately obvious where to go if you haven’t booked a table, could do with some bar signage. The staff were helpful and nice though.
Richard Watkins . 2024-08-02
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I stumbled on this 18th cen8tury coaching inn by accident. I'm glad that i did it was such an enjoyable experience. The food, service and atmosphere was great. The place can get a bit busy because it's so popular. The prices were resonable and the menu choice was also reasonable. The toliets were clean and functional and the pub has a massive car park, so there is ample car parking space available. The inn overlooks Hatton locks where you can see the canal boats transversing up and down the numerous locks. The outside seating area is a great place to eat al fresco, especially the balcony. The public house is situated in stunning countryside. I would recommend this coaching inn, give it a try what have you got to lose.
Kev Morris . 2024-07-31
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Popped into the Hatton Arms before going for a walk down the canal. Loads of room outside including a bar. Friendly staff. Didnt have food so wont comment
Phil Hunt . 2024-07-28
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Great food, good range of real ale, friendly efficient service. Would happily use again
Steve Newnham . 2024-07-23
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Awesome place by the canal, perfect 👍
Antony Collins . 2024-07-19
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This is should be one of the those pubs that you want to revisit but it's clear that the owner doesn't give a damn about the customer experience. Service here is comically bad. I stood at the bar 3rd in line with one very sweet girl serving. Meanwhile, 3 other staff stood 6ft away chatting about nothing, completely ignoring the queue. The irony of one of them wearing a tee-shirt with 'have a great day' was not missed. There are confusing signs outside for toilets but these are also pointless as they are closed. We won't be back.
Steve MacKenzie . 2024-07-16
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This place came recommended as a lunch stop on our drive from Scotland to Folkestone. Lovely location overlooking the canal! Great pitt stop with a nice lunch plus friendly staff. Quite pricey for what it was but the views made up for it! Doggy friendly too which was ideal!
thebestjourneyyet . 2024-07-12
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Good food and service but not great.
Malcolm Falconer . 2024-06-30
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Been here a couple of times, and the food was always excellent. This time we ordered a Lamb Burger and Fish & Chips. Generous portions and high quality food. There's an outdoor seating area with amazing views. The service was excellent too.
Anastasia Yules . 2024-06-26
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Coming from ascot back home just called in the Hatton arms for something to eat it was 5 stars for food. Sweet. And drinks and the staff was brilliant 👏 ⁰
richard doxey . 2024-06-25
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The location and setting of this pub is quite simply stunning! views over Warwickshire are incredible and on a nice summer day there are few places to match.......however......sadly I can't say the same for the food, I ordered a roast board to share which sounded great, although the pub was busy it turned up within a few sips of beer......not good in my book, It was luke warm and I honestly have cooked better roasts myself, don't get me wrong it was ok....but only just ok, I have had far better elsewhere but I expected better tbh, would I go again? for a drink yes absolutely if only to admire the beautiful surroundings, I would think twice about ordering food, a shame really as it's got everything going for it, for the price I expected at least 4 stars......it's 3 stars from me and thats being kind!
Martin Belaoune . 2024-06-23
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Arrived at around 4pm on a Saturday. Plenty of table available. But told by bar staff that due to a large number of reservations, they were not able to take food orders. Apart from side orders?! Rediculous
Ryan Collier . 2024-06-22
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Great location, great food but when you ask for something a bit different (a latte) it takes a wee bit longer but that can happen.
Simon Buske . 2024-06-20
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Great pub is the Hatton arms wonderful food and spot on service can't tell you what a surprise when the food arrived 1st rate hopefully a return visit on the way back on our boating holiday,
Russ Curtis . 2024-06-20
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Menu not has seen on line had to reorder 2 meals as no longer available waiter should have known that when serving 2 out of 3 steaks ordered should of been well done but were mediums lemonade was flat paid in cash but change not given back this was for my birthday will not come back and not recommend going here
Stella Allton . 2024-06-16
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Nice visit. Staff seemed distracted.
Steve Towers . 2024-06-10
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Great food, nice traditional pub surroundings, and friendly helpful staff.
Chris Wood . 2024-06-10
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Great place to visit had lunch with a friend part of a day out. Lovely setting and the weather was nice which added to it as well. Recommended
AM54UK . 2024-06-02
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On completion of my meal I was asked how it was, I honestly answered, “the steak was not very good, as it was tough and overcooked”, I did not say it was terrible and inedible! as I did eat all the steak, however, the waitress felt it necessary to say, “it looks like it”, sarcastically meaning, well you’ve eaten it all, I paid my £200 bill, which also included the service charge, my comments were never about trying to get something for nothing, they were constructive criticism for the kitchen and should have been taken on board as such. I found this very rude and disrespectful!
Neil Williams . 2024-05-27
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Nice enough but something just wasn’t right
Teresa Powell . 2024-05-19
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Good pub. Lovely atmosphere, tasty food and good service. We didn't have a reservation but there were plenty of tables free, so why did the 'man in power' tell us we'd have to wait 20 minutes. He could simply have sat us and used the waiting time to allow us to consume drinks in comfort.
Nick Hoar . 2024-05-19
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Very busy and food not served in garden. Expensive for what you get, about £17.50 for a burger with some fries and mayo, no garnish. I ordered raspberry pavlova for dessert at £7.50. At other places this has come in a sundae glass with lots of meringue, cream and fruit. Not this one, appeared to be one of the round meringue cases you buy in the supine a pack of six. Two raspberries and a bit of juice and the rest cream. Wouldn't go again as much better places not too far.
Moira M . 2024-05-18
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Popped in after walking my dog up the canal path and spent most of the afternoon enjoying the warm bank holiday weekend weather. Didn’t have any food, but from what I saw it look appetising.
Mavic MJ . 2024-05-15
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Excellent food and fabulous views over Warwickshire and beyond
Andrew Johnson . 2024-05-05
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Nice big garden with lovely views
Lesley Kaye . 2024-05-04
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4 of us dropped in on return from Cotswolds and had a great steak and cheese ciabatta with chips which was pretty large and gorgeous. 1 of our party doesn't eat cheese and they did her a chicken ciabatta as a special. Staff were excellent and service fabulous. I would happily recommend a visit
andrew woods . 2024-05-02
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Great place to go to eat, or just have a drink.
Chris Danks . 2024-04-21
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Really poor lunch selection and ypoor. Soup arrived cool was over spiced with curry and dried up bread. Service was good
Stephen T . 2024-04-13
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Food was fantastic and the service from Hannah was lovely and awesome.
Bart Kerswell . 2024-04-11
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Great staff, food was excellent, and the view from the terrace is fabulous
Don Murphy . 2024-04-08
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Fantastic place. Very nice food. Great staff
Carl Davis . 2024-04-04
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The best food and service ever ! My mother in law brought my wife and I here for lunch today. While she had eaten here previously, neither my wife or I had. What we experienced was truly amazing. The food was of outstanding quality and extremely good value for money ! Couple that with 1st class service from all the members of staff who served us throughout our meal and we had an unforgettable time. This place a amazing and we can't recommend it highly enough. If you've not yet tried it we would suggest you do as soon as possible !
Theta Sigma . 2024-04-03
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Loved it, clean and well thought out. Food was excellent. With a great view of the lock's.
Michael Waters (Mike) . 2024-04-01
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What a shame a pub with such beautiful views and location to have mediocre food, extortionate prices and hostile service. We went there to enjoy a bit of the views with a drink and they made us seat next to the toilets in a crumbed table that wouldn’t fit even kids because the tables were reserved for food! The place was empty all the time we stayed there! not to mention being attacked by a customer’s dog whose owners didn’t even apologised! Long lived British hospitality!!!
Athina Paterou . 2024-03-29
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Fab food, atmosphere and service
Suzanne Clucas . 2024-03-27
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Good food, good beer and excellent service.
John Hyde . 2024-03-23
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Lovely place over priced for what its is praen cocktail as it says on tin nowt special and mixed roast was a bit of let down but overall good
tanya benjamin . 2024-03-21
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Six of us had lunch here on a very busy Saturday with all tables full but the service was excellent and the food delicious. The ambiance of the place is lovely and we shall go again soon.
willyb_11 . 2024-03-13
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Great place! OK can be a little on the pricey side of things, but still a very nice place to visit and great views out on the decked rear of the pub
Brian Brooks . 2024-03-13
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Went here for a Sunday lunch. For the price, I thought it was OK- nothing wrong with it, but certainly nothing memorable. Staff were very pleasant and helpful. Not sure they are justified in putting 10% on your bill automatically for service. Lots of places do it, and you can ask for it to be removed, but it is nevertheless a bit presumptuous for what is ultimately an average Sunday roast.
Joshua . 2024-03-11
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Very poor food. Vegan wellington was worse than eating un-seasoned dry wall. Service was alright. The crumble was cooked fruit compote and uncooked porridge oats on top. Would not come here again even for a free meal. Only reason I didn’t kick off was because it was Mothers Day and didn’t want to ruin my mum’s day.
Matthew Carvell . 2024-03-10
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We were visiting the area for a work event, spotted the pub on the way past. Glad we went, food was lovely and the staff were fantastic, really good service. We had team from the NL visiting and one had his first ever fish and chips, which is now a new favourite! thanks guys 😊
Lizzi Lomax-Small . 2024-03-08
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Stumbled on this pub on our way back home. Service was excellent, very fast and everyone was so friendly (sorry I can't remember anyone's name..) and the FOOD. Fishcakes were phenomenal.
S9988LFhannahh . 2024-03-05
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What a nice place for lunch. My first time here with friends and we had a 12.00 table. Don't bother turning up any earlier as the doors won't be unlocked until 12.00. For a lunch service perhaps open a wee bit earlier but it wasn't a show stopper. Staff were great, welcoming, professional and courteous. Which kind of justifies the added service charge but I would have yippee generously anyway for service like we received. Menu isn't huge but that's sensible because food wad very acceptable. I will definitely be paying another visit to the HA when the sunshine comes back as its location next to the locks begs an al fresco dining experience! Malcolm Clarke Rugby March 2024
Malcolm Clarke . 2024-03-03
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It’s always difficult as a family to find a place to eat - an hour away for everyone . This pub was a perfect meeting place . The service was excellent , the waitresses were so efficiently ent , polite and professional . Food lovely 😻 quite expensive but worth it
julie greatwood . 2024-03-03
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Lovely place ,relaxing place staff very accommodating.
Char Daley (Char-M) . 2024-02-26
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"A Thursday afternoon" on arrival told there was a 15minute wait for a table(could see quit a few empty tables at this point) and was asked too take a seat and we will be called which was fine. Forty minutes later was wondering what was going on so asked the woman who was front of house what was happening. She had forgot! (even tho she walked past us about 10 times and put us in the laptop). Then she showed us too are table "which was empty whole time we was there" with no menu. We was sitting there another 10minutes without a menu until we decided too leave. It seemed such a nice place in a nice location, but the service was absolutely terrible!!!!!
Phill Knight . 2024-02-15
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We visited in January for a birthday meal,the food was absolutely delicious and the waiting staff were excellent,we did not wait long between meals. We will definitely visit again and would highly recommend The Hatton Arms. Special mention to Ellena Hannah and Ellie who are all a credit to this restaurant, thank you all.
HHN2013 . 2024-02-01
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Came in for Sunday lunch. Very beautiful, very busy with everyone including customers and staff being in high spirits. Good drink variety with some very nice cocktails. The manager was also extremely lovely as well.
NorthStar62072441941 . 2024-01-29
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We love visiting the Hatton Arms. It has a great atmosphere, whether that's indoors in the winter, sitting next to the fire with a bottle of wine, or outdoors in the summer, sipping a gin and tonic in the sunshine, overlooking the canal. Steph and the team are always friendly and welcoming. We come here regularly but recently had dinner on a Sunday afternoon with our young child. We both had the delicious Hatton Arms burger (never disappoints!), and the children's portions were really generous. We're lucky to have such a great pub on our doorstep; it's always a pleasure!
tisonlyme . 2024-01-29
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Great atmosphere. Lovely food. The fondue night on Wednesday looks great. We will be returning soon.
Andrew Hague . 2024-01-28
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The Hatton Arms is a contemporary and casual drinking and dining experience. The restaurant serves a superb range of classic cask ales and fresh British food. The environment is a perfect blend of traditional and modern design, with an open fire and alfresco dining options. The restaurant is located alongside the Hatton Locks, offering breathtaking views of the ‘stairway to heaven’
ertuğrul topcu . 2024-01-16
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Great Sunday lunch. Lots of variety and trimmings . Really lovely . Service was Good and drinks nice too. Not been for years but did not disappoint
Julie T . 2024-01-14
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We came here on the back of many rave reviews from friends and colleagues saying this was a great place and great value restaurant. So with my parents and my family we tried it out. Unfortunately the hype did not meet the expectation. The food is good and not going to diminish that. However, the value for what you got was less than expected. There are local restaurants in Leamington that have similar quality but better prices. The ambience is pleasant with view overlooking the countryside and there is ample parking. So not a bad place, but just don't believe the hype. Difficult to say whether I'd recommend as it is not a bad place, and the food is good. But from what I was expecting I was disappointed. Try it once and if you have a good experience, then great. I probably won't go in the too near future as there are other pub restaurants around that I would like to try.
Pritesh M . 2024-01-06
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Excelente servicio y ambiente. Comida normal; un poco cara.
José Luis López Alemán . 2024-01-06
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Great food, great service and lovely atmosphere. Definitely one of our favourite places.
Steve Whipp . 2024-01-03
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OMG, so many times I have driven past and thought I would love to eat there, but the car park is always full. So pre-booked for the 23rd Dec and can now see why. We had come from Hatton World and arrived 45 minutes early. We had a drink in the waiting area, and before we knew it, we were being seated. The food was delicious, just the right amount and very tasteful. It is dog friendly. Beautifully decorated, large decking area overlooking the barges and plenty of space in the garden for the summer days. So much so we are going back in January. PREBOOK ADVISABLE
Mandy-Jane Evans . 2024-01-02
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Lamb burger was very nice. It break averages it at £35 / head
Adrian Bates . 2024-01-01
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Nice restaurant but food luke warm so I had to send my chips back to be heated up. Friendly staff. I'd go again.
Gill Allen . 2023-12-31
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What a fantastic find . On our way to visit a NT house nearby and came here as we were passing for lunch . The young lady that met us as we entered,? was so friendly and welcoming. We found a table by the fire and soaked up the superb atmosphere and very tasteful decor . When the food arrived, wow. It was very flavoursome and well cooked and a real gourmet experience. Clearly a superb kitchen team in place . Service was above and beyond and the staff were very attentive . . 100% recommend this pub/restaurant . We will be back . A culinary oasis !!
Jane H . 2023-12-30
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Great pub restaurant located in Hatton near to the river. Very friendly and professional staff to assist you. Definitely recommend for a visit with friends and family. Pre booking is advised as it gets extremely busy during peak times.
Marcel Loeve . 2023-12-30
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Great place.. me and my family had been out for the day .so on way back we decided go here it was afternoon time they was very busy so popped in to see a nice young lady near the bar asked about a table because we hadn't booked. So worked her magic within 15 minutes we was sat at table.. Good food . Staff go extra mile reasonable prices that's all you want
jason ireland . 2023-12-29
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This place smells wonderful! Helpful staff too. The bar area is not huge so if you aren't eating it may be busy. Great place to stop after walking the locks.
Richard Froggett . 2023-12-27
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Not very good service ! We usually only go to the Hatton mainly for drinks and not eating. We booked a Boxing Day meal with family and we treated very rudely by a member of staff. Our children are young adults being 18 and 17 years old. They didn’t fancy anything off the main menu so we wanted to order 2 children’s meals each (to make up for the size) and we were informed we were not allowed to do this as they were over 10 years old ! The woman serving us stated they do this everywhere so I mentioned they do not do this at the London Bridge pub and I’ve never come across it anywhere else either and I explained it’s pretty ridiculous if we are paying we aren’t allowed to order a child’s portion due to the age restriction on the menu. You are cooking the food anyway , why does it matter the age of the person eating it? ! Absolutely terrible. My mother in law also usually order children’s meals due to portion size too. I asked for some Vinegar and she went on to say basically she will get it me after serving everyone’s food in a not very nice way Then when she has served the last dish asked if she could get any condiments so we just reiterated about the vinegar after she blanked me. The staff member had a terrible attitude problem and should not be in the customer service arena. All of the other bar staff and younger waitress were very lovely and pleasant and the cheese pie was very good despite how awkward we were made to feel by this person. Won’t be going back to eat again.
Laura Ladybird . 2023-12-26
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The food was a bit cold .but I eat it. Apart from the yorkshire pudding, that did not taste nice .four of us sat at a small round table, 2 of us had disability and had crutches. So seating was not ideal
Susan Hurney . 2023-12-22
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Had our Works Xmas do with Dinner and live music. Great atmosphere and great service. Fantastic night, Thank you.
Stuart P . 2023-12-19
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5 of us went here for the Christmas menu for out Christmas do for PuddleDucks Guinea Pig Rescue. The staff were lovely, the atmosphere was cossy.
Gemma PuddleDuck . 2023-12-14
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Looking for a lovely local place for a team Xmas lunch and having visited Hatton Arms before - felt the right place to go. Very disappointing. We went for the Xmas menu and although the food was nice we had to wait a fair while for the main courses to arrive- not sure it was worth the wait - a small portion of mashed potato, 3 sprouts, half a carrot and half a parsnip- a small portion of beef - we all sat wondering where the rest of the veg was! £30 for 2 courses?!! - this was worth about £18 inc the tip! Such a shame.
A3270PFlindseyd . 2023-12-13
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What a lovely find. Beautiful surroundings, very helpful staff, varied menu & brilliant gluten free fish n chips !
June Mullins . 2023-12-11
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Love to vist this place when we are in the area Everything was good Go give it a go We did Sunday lunch this time
T Smith . 2023-12-10
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Stopped for a drink, very nice pub and staff.
tim Crompton . 2023-12-10
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Great place for dining and had a decent outside area for when the warmer months arrive..
Paul Wiseman . 2023-12-09
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Good menu, good food plenty of it well presented friendly professional staff
Philip Payne . 2023-12-04
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Lovely pub, great atmosphere and food. Unfortunately greenwashing customers with a carbon free dinning charge, this place is constantly pumping a wood fire and plants one tree (overseas). Wake up folks!
Daniel Nathon Milisic . 2023-12-02
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I wish I had read the reviews first ! The food was awful ! Staff didn’t check back or even ask when I had left my food we paid and left
Joolz Waterworth . 2023-11-23
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When we arrived, we were quite excited as the pub looked fabulous inside. We were seated and immediately noticed a portable fire right next to our table. We then discovered that there was NO heating on, in this part of the pub. We ordered and when the food came, one of the party had ordered mash and got chips and mine was cold and the bread dried up. The waitress asked if she could get me anything else and I said,... not wishing to hold up the rest of the table from eating.... how long would it be, to just cook a piece of fish with nothing else. I will find out for you, she said. 10 minutes later, someone else came over to the table and asked what was the problem? She then said, "the bread is not stale, I have tasted it, it is because it is toasted and now you want the fish? I replied, I did not wish to have an argument in front of the rest of the diners,to which she replied, I am not arguing, I am trying to explain to you. Completely embarrassed, I said, please do not bother,I won't have anything. The others had already nearly finished there meal by then. We then ordered dessert and again, this poor excuse for a spotted dick pudding with a thimble full of ice cream arrived which was tasteless. One of the party ordered a small house white and was bought a large glass of wine, which had to go back. The waitress constantly put her arm between me and my husband whilst reaching over to serve our other party, just put 2 spoons and napkins at the edge of the table and walked off. No one came and apologised and then they had the cheek to charge 10% service charge and a "Carbon friendly Dining" charge on top. Looking around, the next table to us left the majority of their food and again, nothing was said. We will not be returning to this pub and on the way out, I heard another person, say the same thing. Customer service NILL.
sue m . 2023-11-22
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Excellent! We were a group of 11, having just completed our 5 mile walk as detailed on the Hatton Arms website (although beware, one of the paths was closed and we had to sort a quick detour). We had a lovely welcome, great service and delicious food. Our preorder meant that the food came swiftly and was beautifully presented. We will definitely be back in the summer when we can hopefully sit on the outdoor decking with a cold beer! Highly recommended!
carolineg55 . 2023-11-21
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Arrived at Hatton arms at approx 1245 today (Friday) to a half empty pub / restaurant & to be told they were too busy to accommodate 2 people for lunch. However if you find yourself in the same situation there is a lovely cafe Bread & Co at Smith street Warwick, who were very busy but managed to accommodate us for an absolutely delicious lunch, good quality food at a reasonable price. Would highly recommend.
L1605YDamyk . 2023-11-17
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We work in London, live in Manchester. To find an eatery you like between the two takes some doing. The Hatton Arms has beautiful food, great staff and a lovely setting. Keep it up you lovely people!
Jonny Manton . 2023-11-14
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Visited for an evening meal. Initially, there were 3 items not available on the menu, so I selected the lamb shank with veg. The food arrived looking well presented, but to be truthful, I was disappointed. The mash was lacking any flavour and could have been an instant mash for the lack of flavour and texture. The carrots and parsnips were cooked well, but so few. The meat was tough and again didn't have a great deal of flavour, and was difficult to remove from the bone. Overall, would I say it was worth £25.00, absolutely not, and neither was the service charge of £5, but for what.. bring a plate of food over. Stop adding service charges to bills to embarrass your patrons into asking for it to be removed. Not great.
Paul O'Connell . 2023-11-12
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