The Hare & Hounds in Spelthorne

We ordered a pizza and chicken burger with our drinks. The pizza was served in a pizza box! I asked for a plate, and we were given two paper plates. Luckily two, as I had to share the pizza; which was nice flavour. My chicken burger eventually was served, in a takeaway box. It was an untoasted white bun, with a small piece of chicken on a few bits of shredded lettuce, soaked in mayonnaise. I returned it for a refund! The girl text her manager, as she said she couldn't authorize that. By the time we were leaving, no refund. So the girl phoned her manager, but it went to voicemail. She and the other barmaid again told me that they couldn't authorize refund, so I spent a while demanding it, firm but not rude. Eventually the £8 was slapped on to the counter, and we left.

I have known this pub since the 80s, we held my parents 50th wedding anniversary party here. I received a friendly welcome from the girls on the bar. Had a couple more pints of London Pride, on pretty good form as us Camra members say. The roast lamb meal was generous with a good helping of gravy. I thought the carrots were tinned but I could be wrong. The chef asked if I enjoyed the meal and I certainly did. I get the impression the guys here are trying to build the business up and I think they will be successful.

Driven past the pub many times before and as we drove past today kids said they was hungry, so pulled over jumped out ran in asked if they was serving food to be told “yep” and then handed a menu. On quick glance spotted plenty of options for the kids and partner, called the rest of the family in ordered are drinks at the bar passed the menu to my partner who couldn’t decide out of 3 options. Narrowed it down to the sausage and mash! I ordered the steak and kids had sausage meal and cheese burgers! Ordered food came out in reasonable time and tasted amazing! Spoke to the chef after and said to come back for the carvery! Definitely be returning soon! Staff so friendly and good atmosphere in side!

Lively environment, great pub for sport! Can’t say the same for the bar staff! No people skills - quite abrupt with customers, if not regulars!

last time i went in the service from the staff was pretty good even tho at the time it was that busy. and they also have a love large garden to sit in with shelter as well in case it rains

Held dad’s memorial here following his internment of ashes. We were blessed, Don, Kirsty and their team were wonderful, nothing was too much trouble they laid out the food, made tea’s and coffee for whoever wanted, sorted out the slide show of pictures and the playing of a video that had been put on a memory stick. All this is private area with it’s own patio garden. I can’t recommend them highly enough, please check it out if you are looking for a venue. Lovely place to even go for a drink and catch up as they also have a lovely garden at the back.

I can't thank Donald and the team at the Hare & Hounds for making my daughters Baptism do so special. They were so helpful, professional and made the perfect. I used the the same private function room in February for my baby shower. The room is a great size with private outdoor tables at the front of the pub. Donald provided background music and had so much choice. I would 100% use The Hare & Hounds again for a function and would always recommend to and friends or family, we had an amazing day. Check out the Hare & Hounds Facebook page for more pics and video.

Lovely beer garden, away from traffic. Iced cold coffee. Iced fruit beer. Sat in the shade. Recommend to try the iced coffee. Staff friendly and helpful.

Found this to be a very friendly pub that we visited after work everyday this week, welcoming friendly staff, great food and reasonably priced. Large smoking area and pool tables, large screen TV everything we wanted

Had a joint 85th and 50th the day was perfect and this was because Donald and his team, Kirsty, Amanda and the boys did so much and couldn't do enough to help us celebrate. Thank you guys !! I wish you success its been a hard time over the past months but you will do it, you're all great!!!! Thanks again Sue Gibbons

me and girlfriend enjoy drink there but bit steep price and later on didn't realise they over charged me last drinks disappointment check price before pay

Had a private gathering with family for dad's 90th, Donna was so helpful helping to set up the room decoration etc, and what amazing food we had a wonderful spread that Amanda layed on for us, absolutely brilliant so fresh,a brilliant assortment absolutely first class, my dad had a fabulous evening, thankyou so much, would recomend 100% and definitely will be going back lovely lovely lovely thankyou my lovelies.

Called in briefly for a lunchtime pint of Fullers London Pride and found the pub newly refurbished with friendly serving staff and a large beer garden - just right for al fresco dining or drinking. Would certainly call in again when next in this area.

I was returning on a tour of reminiscence to my Dad's old watering holes. So many local pubs in the area have gone the way of blocks of flats or Tesco Metro. The Hare and Hounds has escaped this thank goodness. it serves a damn fine pint of Fullers London Pride. The staff are friendly and welcoming. If you like your sport on TV then this is the place for you. it also seems to organise community events and has a large garden and smoking area. I enjoyed my short stay and was not offended by the beer prices. Recommended.

from the outside it does look attractive and also I lovely looking garden but when you get inside it feels all enclosed and dark, the prices for the food and drink from my point of view are to high to it isn't a place that I would go to alot

Ate here as part of a large group. The food was ok, standard pub food.Lager is expensive £4.20 for a pint of cooking lager!!!!!Despite us being a group of families, eating and in a separate area, we were asked to leave at 9pm prompt!

We were, all five of us, not happy with our lunch at The Hare and Hounds at Claygate and we left a review explaining that. Mr. Nick Stafford, the General Manager sent me a less-than-happy email telling me that I was quite wrong and that their food is wonderful. I stand corrected.

Have come to The Hare and Hounds twice in November for their Sunday roast with my wife and 2 daughters. Really good food boh times, never rushed and good beers too. Can't really go wrong in a Fullers pub.

After visiting family we stopped for lunch at the Hare and Hounds and found a delightful traditional pub serving Sunday roast . The food was exceptionally good and plentiful with a huge Yorkshire pudding a selection of beef or turkey and freshly cooked vegetables all washed down with a great pint of pride . It was very busy with a great atmosphere for the football and was very busy for food which didn’t surprise me as the quality was excellent . Staff were busy but attentive and we will certainly visit again when we are down this way

Booked for carvery but not there. The only choice was beef or gammon. The yorkshire puddings were burnt, the veg overcooked and nothing was very warm never mind hot.No coffee or tea available as the "machine" was broken (they havent got a kettle seemingly). Only one member of staff serving food and looking after 3 bars so service poor.

Just stopped for a pint on the way to view a property. Mid afternoon hardly anyone in.Waited politely to be served only for someone else to get up, wander over and order before me.Then for 2 other lads to come in and be seen one after the other while I was stood there. 10 minutes later I was reluctantly approached and grimly mumbled at "wo'll it be?" Shame, great building and location and food looks good. Won't be coming back to find out.

Had their hot wings which were delicious, followed by the scampi and chips which were also tasty but took a while to come out. Great selection of beer and staff were very friendly and attentive

Went here for a mother's day lunch. Slight mix up with meal. Two meals came first a little wait for other. Meal was very hot & nice. Staff very apologetic & really nice You Must go there

Popped in here for some beers with friends and really enjoyed a couple of drinks. Made to feel welcome by staff. Would definitely return. Great experience.

The Hare and Hounds didn’t have the best reputation a few years ago, but I am now happy to call it my local. The management do a great job with providing a good atmosphere, regular and different entertainment and really nice food.

I have been here on the odd occasion and always had a great meal but tonight they were brilliant. Not feeling to good and having man flu I decided to treat myself to a meal out.

Fantastic Sunday lunch enjoyed by the whole family. Superbly cooked meats and awesome choice of trimmings. comfortable and spacious dinning area, staff friendly and helpful. A very big thank you to the Hare and Hounds Sunbury. See you again soon.

Once again a fantastic lunch. Carvery with plenty of veggies and choice, even though we ate late in day. After 4pm! Well done once again!

The Hare and Hounds is a Fullers Pub with a variable clientele. It shows football, has weekly quizzes and weekend entertainment.

we went here for dinner and both had steak . It was cooked to perfection (thanks Ashley) and as i get extra well done it was very tender . I was greeted by the manager Amanda who was lovely. and had a good laugh with us .

Popped in for something to eat and drink. Friendly staff and a lovely pub. Reasonable prices and good food. Would...

Loved the atmosphere in this pub, great vibe from staff & those drinking there, would definitely recommend to family &...

There is no problem with the staff at all.... they are very friendly and helpful... but the food quality is ridiculous.... i just ate cesar salad... with ... i dont know... frozen cucumber??? Or what... my partner ate a burger... it was fine for him...but interesting taste.. very sad! Anyway the restaurant side was empty, ( not wonder why) not like the bar....

you always get a good pint of fullers beer.but the food could be better.whats is a pity is lack of punters drinking there

Ordered the burger which was delicious. Staff were friendly and the pub had a relaxed atmosphere. Would definitely visit again if in the area

Popped in for a lovely Sunday lunch. Staff were welcoming and food was delicious, lovely atmosphere would definitely recommend.

I came in with a group of friends the staff were lovely and welcoming, service was quick and with a smile. We all ordered food I personally had a burger, the food came within a quick time and the standard was fantastic. I will definitely will be returning and spreading the word.

Afraid to say we will give this pub a wide berth from now on.I'd organised an 'after funeral meal' and on that occasion, the food was OK but the chap serving us seemed put out that he was there and over worked (he said he'd been called in especially to help out but seemed to be the only person dealing with us, another chap was on the bar and 2 ladies used in, plonked our food down and that was the last e saw of them) and after spending quite a lot of money, there were no goodbyes, thank you very much etc etc which I thought a tadge rude. Still, we were very hungry, so Hubby & I decided to pop in for dinner as it's just up the road from where our Son lives - and who we were visiting - and he had already eaten. '1 lasagne & one sirloin from the specials board please' and down we sat.Whilst we waited for our meals we sat sipping our drinks for a while. After 20 mins or so the mains arrived. My lasagna was burnt all around the edges, black and crumbly inside and very unappealing. As dry as a bone. 1 small taste and there was no way I was eating it. It came with 1 mega slice of garlic bread and chopped up gem lettuce which was not the mixed leaves advertised. When asked 'is everything alright'. I said no, it;s burnt to death and give him his due, he took it away and I asked for the house burger to replace it. Unfortunately, in the meantime, Hubby discovered that his steak, although cooked medium as ordered, was on the cold side as were the chips. Luke warm in fact. Rather than complain about it, he decided to eat it as he was starving. When he was over half way through, my burger arrived and everything was piping hot. I gave him half my chips to eat with the remainder of his meal.I can only assume that whilst trying to heat up the lasagna, not only did it get burnt, but the steak and chips were cooked ahead of that and got left on the side.The other odd thing was that on asking for mayo, the chap turned up with a small jar of Helmans with no spoon! I nabbed a knife from another table and used that, conscious of the fact it had been opened already and used. Not good at all so alas, never again. We paid the £46 bill and left fed up and feeling very disappointed.

This is our local....not the closest pub to us but by far the nicest!! Quirky decor which I rather like and 2 spacious outdoor areas with plenty of seating. Never eaten here but will do one day!!Nice wines and my husband likes the beers

Went for Sunday Lunch here and was not disappointed. Roast beef was cooked perfectly and chocolate brownies were delicious. Well worth a visit. Great value.

A colleague and I were stopping at the Travelodge nearby for a couple of nights and did a search on Google for nearby pubs and two came up in walking distance, so for night two we tried this.The pub was quiet when we arrived although there were a couple of "characters" sat in the corner. We ordered drinks and food from the bar and took a table near the door.The service was good, as were the burgers we ordered, but there was a lack of atmosphere or interest. This could just as well have been a Wetherspoons or Harvester. It's okay but nothing special or interesting, I wish we'd gone back to the Grey Horse again.

Great pub! Good food and good beer. Lovely atmosphere friendly staff very quick to serve never kept waiting! Also have regular guest ales. But always Fullers ales always coming up well!

Sad to say this was my first and last visit here for food. Cold food, really undercooked vegetables not just 'all dente' roast potatoes looked like they needed longer in the oven, see through gravy....so disappointed as it was for Mothers Day. Staff were great and very apologetic.....real shame.

Lovely atmosphere, poker night was brilliant, staff very helpful & friendly. Definitely worth a visit.

Amazing service, really friendly, good prices, good pub grub, really clean & relaxing place would recommend to any one

Nice place to pop Into on way home from work. I'm not a regular but made to feel like one every time I go in

We visited the pub as fairly near the Travelodge. When we arrived the chef had had to go home so there was no food. The manager said we were very welcome to get a takeaway and they would provide the plates, cutlery etc, this was very much appreciated. The beer was very good and we were comfortable for the evening, would certainly return next time staying in the area

Small local pub and we figured a group of 9 might be an issue so we called ahead. Still waited a good half an hour plus for our food and it was not what we expected. Good presentation but the quality was far below that which the looks would suggest. Cold food on almost all the meals and clear evidence that most of the options had sat under the heat lights for a while longer than they should have. Onion rings were greasy, chips were well done and yet cold, and the fresh salad in the burger burns belied the cold patty, barely present cheese and cold bacon. Despite 75% of the meals being hardly touched we didn't get offered a full refund for all meals.When the refund did arrive it didn't match that amount that been paid so more complaining was sadly required. Caught them.on a bad night?Quite possibly but not a great endorsement. Beer was also beyond its best as it had zero head retention, no body and was pretty lifeless. The other line was cleaning so couldn't sample that

Another visit to the Hare & Hounds! Busy local pub to where number 2 son lives. It's a nice Fullers pub and the well kept draft ESB is to be commended. Sunday Carvery is good value for money.

Visited here on a saturday evening recently with my daughter since we were staying locally and it looked one of the better places to eat in the area.However when we arrived at 7 o'clock and sat down to order our meals we were told that they'd had a rush on chicken during the day so there was NO meals including chicken available at all!!! I have reviewed several restaurants in the past and one of my biggest bug bears is when restaurants run out of anything that is on the menu, in my eyes it is just not acceptable. Not only that but when I came to choose my second choice, king prawn linguine, I was told they also didn't have that!!!!So after finally deciding to have the lamb and vegetable pie and my daughter had kids fish and chips, the food was actually very good quality and decent value for money although there was a bit of a wait for it to arrive.However once we had finished that is where thee service really went downhill. We waited around 10 minutes for plates to be cleared, not too bad, but when the girl came to clear them she asked my daughter if she had ordered off dessert menu yet to which she replied no. I then assumed she would come back with dessert menus for both of us but no. I then saw no-one for about 15 minutes before I did finally catch the guy who initially served us (who was helpful) and asked if she could have the dessert she wanted as part of kids meal deal. This then came several minutes later, but then I had to wait another 10 minutes before bill came (which I'd asked for when the dessert came since I was fed up of waiting around by that point).In summary, the food is actually pretty good and decent value for money but the service was so so slow and the fact that they had run out of a good chunk of their menu by 7PM was not great. Not a great experience!!!

I over night stop near by and we were recommended to come here to eat. Food and service good. Staff are really friendly and helpful prompt service.

always good service and choice of alesI only stay for pne on the way home so can't really rate higher sorry

Dropped in here for an evening meal as we were stopping at the premier inn close by, it was only a 5-10 min walk and looked better than the Thyme restaurant in the Premier inn. First impressions of the place was ok, had to wait a while to get drinks but the Barman was on his own and doing his best. We ordered some starters and mains and carried on having a drink while we waited, after a while the Landlady came over and let us know the food was on its way, it did not take long after, unfortunately there was a mix up on the order and everything came out together and also missing a main meal, the landlady was fantastic and got the extra meal out as soon as she could, she had been let down by 3 members off staff so we was impressed how they managed at all!! The food though was gorgeous and tasty, and good sized portions too! After we finished we settled up our tab and the Landlady had knocked off the cost of the main meal and a child's meal which we thought was a very nice gesture. I hope she gets the staff sorted out and we wouldn't think twice to go back again if we were in the area

OK we were late for lunch, it was gone five, so the cavern was not at its best. Kids enjoyed their kids meals. Two adults had cavern and enjoyed, especially the cauliflower cheese. The chicken burger was average as was the Hare & Hounds burger. The gents had been over used, to put it politely, the ladies pasted muster.Large garden and kids welcomed.

Visited here with friends and family on the recommendation of the locals, as we didn't know the area. We were not disappointed. The dining area was beautifully decorated. The food was fantastic. The kids menu is delivered in a brown envelope with a colouring book and some pencils to keep them quiet. The landlord was so friendly and accommodating, when our 4yo wanted something not on the menu he bent over backwards to try to get her something she wanted. Very good value for money. If in the area again, we will definitely return!

Was the gardener at this pub 30 years ago and had my parents 50th Wedding anniversary party here, so over the years seen many landlords in actionOn my visit today with family we tasted the best London Pride for a long time.For roast there was a choice of half a chicken, beef or gammon. All three of us went for chicken, excellent roast potatoes were presented along with a wide variety of nicely cooked vegetables. All this for around £10 per person.

Bruce was so accommodating, I booked in for 20+ people only days before. On his advice we pre-ordered to ensure everyone could have what they wanted. Chantelle was excellent in looking after us all evening. Relaxing environment. Food was good, it came out in relays due to our numbers. They were so careful in the kitchen as two of our party had allergies which were catered for admirably. Highly recommended.Thank you Bruce. If we are ever down here sailing again we will most definitely come back.

Nice friendly local pub with a good pint of London Pride, 4 Tv screens for watching sport does good pub grub I had the Hare & Hounds burger very tasty & excellent service. Also has large garden for sunny days.

We visited this pub as a group of 8 on our way back from a day out at Thorpe Park. Reserved a table with Aidan the week before & pre-ordered our food via email. Upon arrival we were greeted with a lovely welcome & a handshake from Aidan & shown to our table. The service from the waitress was spot on & the food was gorgeous. Will definitely visit this pub again if we're ever in the area & would highly recommend it to all.

Had father day Sunday lunch which was very good. The roast beef was so tender and full of flavour. Plenty of choice of vegetables which were all well cooked and hot. I was not expecting such great food and it will be a place on my list for Sunday lunch. Looking forward to also trying week day food

Very nice pub. Food is excellent, big portions at very reasonable prices. The girl who served us was very happy, helpful & friendly.

What a treat!Staying at the nearby Premier Inn, but not wanting to eat there, we ventured out and found the Hare and Hounds. I ordered the fish and chips and my wife ordered the garlic king prawn linguine - both very reasonably priced. It was a busy night but we were reassured that our order would be dealt with as soon as possible. Yes, there was a slight delay but the staff were keen to keep us up to date at every stage.When the food came we were very impressed - top quality and cooked to order. The fish is bought fresh every day - well done! Ingrid, the landlady (can you use that term in these PC times?) was absolutely charming and if we lived in the area we would certainly be back on a regular basis.Thank you!

Decent food and beer. Very nice patio seating in the back on a nice day. Big bar seating area and nice pub vibe.

A lovely afternoon spent here enjoying the sunday carvery. Ingrid the manageress was so hospitable & created a wonderful family atmosphere. Food was delicious & service spot on. Only my 2nd time here but will be back for more...

Very nice sunday carvery, everything fresh and good quality food would recommend this establishment. I had the roast beef and gammon was fantastic. Service was quick.

Went here for the sunday carvery and the food was amazing.not like some carveries where the food is left out all day,everything was fresh and hot.the slow cooked shoulder of lamb was cooked to perfection and fell off the bone.the staff went out of their way to help us with my 5 year old daughter who wanted some chips instead of the roast,which they normally wouldnt do and the same again for the dessert when she just wanted fruit and they made up a fruit salad especially for her. all in all, the hare and hounds is more than a decent pub and we will definitely return again! Highly recommend it!

went here with a group, for lunch as it was a nice day. we ordered on the phone in advance as there was a number of us. and it took them 40 minutes to cook a salad! the woman who served us wasn't friendly. it wasn't even busy and the service was slow. will not come here again

Nice food. I had the fish and chips which was good and my husband had the Hare and Hounds burger. He enjoyed his. very quiet for a saturday night which was nice for us because we were tired and hungry after a long drive. Landlady very nice.

Staying at the nearby travel lodge hotel which had little choice on eating in the evening, this hostelry was the closest for food. Although it was a Monday night the pub was very quiet. Although you can eat at various seating around the establishment we were shown to the restaurant area which was at the rear of the building, being just the 2 of us it felt we were ushered out of the way. There is not a vast offer on the menu and to be honest it read better than it actually tasted. I had the stake and ale pie for which I expected a home made pie in a bowl possibly topped with puff pastry, what I got was butchers purchased pie with a hard crunchy pastry and the vegetables seemed to be defrosted from frozen so were watery and mushy. The burger my wife had was delivered as they wanted to serve it, no asking if she liked it rare medium or well, it came well done so was a little tough. It was great but it wasn't terrible it was just " not good" If I have the choice again I perhaps wouldn't seek this place out again.

To be honest I did not know this Pub existed even though I live a few miles away. We were looking for somewhere local for a Family Birthday meal and read a very positive review in a Shepperton Newsletter so thought we would give them a try. From the moment we contacted them they could not be more helpful. When I telephoned them about the booking they offered to decorate the table for a Birthday and made sure everything was arranged. On the day it was fantastic Liam looked after us and made sure we had everything we needed and was very friendly. He even spent time showing one of the Children how to draw, which he loved. The table was decorated as promised.The food was the best we have eaten out for a long while and there was plenty of it. Great friendly Chief. I had arranged a Birthday cake which they brought out brilliantly.Overall, A very friendly (and child friendly) place with great food and value for money will be going back very soon.If you are local or just passing through you must stop here.Thank you Liam and Team for a great Birthday Meal

We were staying in the nearby Travelodge for the Rugby World Cup and looking for somewhere to drink when we stumbled upon the Hare & Hounds. The Australian Manager / Owner was extremely friendly and helpful and we very much enjoyed our afternoon there sampling their well stocked bar, listening to the jukebox as well as spending some time in the beer garden.Would definitely recommend.

Office xmas lunch booked for 25 and deposit paid and all pre ordered. Tables booked for 1pm arrived around 12.30 to be told we must sit where they had placed our names as they could not cope with what everyone had ordered otherwise. Starters did not start arriving until after 1.30pm and these were either over cooked or not hot whatsoever. Main meal well what can we say the turkey was too dry and the beef look like a dogs dinner. Desserts -- some OK and others burnt. Our Party was the only ones in their for their 2/3 course meal. The waiting staff did their best but the female staff member very rude!! The boys tried to accommodate and offered free drinks which some of the party accepted, for me I got my money back as I only had the starter as main meal was unacceptable and they had run out of Turkey and the alternative off the main menu was not available either. For a restuaran/bar coping with a large party they could not handle. Never again

the pub is very noisy and seems to not care about the people living near it. It has late night music every week, which always sound horrific. The staff are very rude when approached about the noise and the people who go to the pub week in week out are very rude too.Would not recommend it to anyone.

Excellent food, everything was freshly cooked. Chef very accommodating when our daughter wanted something other than what was on the menu. Very friendly staff. Would definitely come back if ever in the area again!

Called in with a few friends for a light lunch. We had sausage sandwiches and chips all freshly cooked by Bruce and a pot of tea each to follow. It was all nicely served by helpful, friendly Aiden. We will definitely be back.

We called on for a meal and a drink, Well kept beer and very reasonably priced food. Prompt service from kitchen and food hot.

Typical pub with overcooked food, not lot of taste, but greasy. Not a place I would visit again, if other restaurants were available.

I am back again at my favourite pub in Sunbury. I was told about the place on my first visit to Sunbury by the site labourer, he told me it was a good boozer that did nice food, and boy was he right. The real ales are v.nice and a good selection, , the food is also very good. The people behind the bar are friendly as are the customers. Altogether it is a very enjoyable place to visit.

I visited this pub with a friend on Sunday, for the first time despite living and working in the local area for the last 8 years, it's a hidden gem, friendly staff, good selection of beers and Fullers beers(they served Honey Dew and London Pride). They serve food, however I didn't eat any, but the menu looked good. They have several TVs showing sky sports. They have a large beer garden, with a good sized covered and heated area and a reasonable sized car park, there is plenty of local parking available as well. I will be visiting here again and would recommend it to friends

Been in for a drink and bar snack a couple of times, but more recently had a proper sit down meal. Everything was freshly cooked, which meant waiting, but it was worth it. Beer excellent too.

I would like to thank the management and staff of the Hare and Hounds for making a special day a great occasion. My daughter had booked this venue as she lives locally. The occasion was the christening of my granddaughter. This meant that all age groups were in attendance. Ranging from 0-90. As you would expect quite a range to please and satisfy. I am happy to declare that Bruce and Ingrid managed to achieve this great feat. The room was beautifully laid out. Wine on arrival. White wine chilled and Red wine ambient.We ordered food from the menu. I was very pleasantly surprised by the standard of the food fayre. It was of restaurant standard. The staff were attentive and worked very hard to meet our needs. And nothing seemed too much trouble.Only one downside, the car park. There were over 30 of us. All traveling by car. This is no-ones fault but created a few issues.I would recommend this Pub/ Restaurant to anyone looking for a family meal or occasion. It really does work.

I booked the Hare & Hounds for our company Christmas lunch, which was for around 30 people. The pub has been refurbished and the decor is very warm and welcoming. The Manager, Bruce, was very helpful and accomodating and met all our needs. We were seated in a room to the side, all the tables were laid out beautifully and the food was plentiful and well cooked. The service was also very good and the waitresses/waiter very friendly. We had ordered from the Festive set menu which was a good and varied selection, and very reasonably priced for a 3 course meal. I believe all my colleagues had an enjoyable time and we will no doubt be back next year!

Popped in a couple of times and for an average pub it is really a dear place. I was advised ther was a pub 10 min walk on the same road ( The running horse ) the prices there were a third cheaper the place was bigger and they did a great trade on food

We arranged to meet my brother and partner, child and another couple and baby, who live locally and all of our kids total 6 adults and 4 kids. The pub seems to be targeting our business as there is a kids menu with colouring pencils and high chairs. Oddly there was a full drum kit setup in the dining room when we arrived but I was not put off by this. The manager setup a table for 4 people next to ours with the full set of cutlery as well as Xmas crackers. We ordered starters which took an uncomfortable amount of time which were all nice and the kids meals came out at this point so all was good so far apart from the slow service. We all finished our starters and our plates remained on our tables for at least another 30 minutes. By now my 2x kids aged 3 and 5 had sat very patiently but they did get down and picked up the Xmas crackers off of the table as well as possibly move some of the cutlery which I replaced back afterwards. A lovely family of 4 adults turned up and very kindly gave my kids the crackers and seemed to enjoy them pulling them and playing with the hats. Finally our starter plates were removed and half of our party opted for the carvery. All going well so far - I thought the food was nice and our whole table were enjoying the occasion - a pre Xmas Sunday lunch. I was driving so no beer for me. Our table was sited in the middle of the room with very little room to get around it and my 2 children did get down and ran around the table to start hitting the drum kit. I immediately got up and went to stop them, but the furniture placement caused me a delay to reach them before they had hit the drum kit 5 or 6 times, at which point the manager asked to take me outside for a word. This was rather embarrassing and I said that I would rather not but that I apologised for my kids hitting the drums and that we were just leaving anyway. He insisted in quite a threatening manner that I accompanied him outside and then had a go at me for letting my kids touch the festive table and then the drum kit. This made everyone in the room feel very ill at ease, including the only other party in the room on the festive table. It ruined our whole day - I explained that I won't be returning to the pub in any case to which he answered 'good I am glad'. I paid the bill of £108.75 and left very angry at such treatment. We had booked the table for 6 adults with 3 kids and a baby. If you don't want kids to play the drums in your pub - can I suggest you don't put a full kit in it when there is a booking involving kids. If you want to just take our money and treat us like an inconvenience, can I suggest you serve and clear the tables quicker so that we can get on with it and leave. I do accept that my kids should not be touching either the other table or the drums, but they are just little people who don't know why it would bother a manager of a pub so much that he would cause such a scene and alienate his customers in such a manner. We had been there for around 2 hours and enjoyed most of it until the end has left me feeling very disappointed over what could have been avoided with a bit of common sense. There are plenty of other pubs in the area so we won't be going back there.

A reservation was made for 12 people for Noon as we were going on to Kempton Racecourse, we picked this pub / restaurant as it had quite positive feedback, but alas this feedback did not turn into a positive outcome. We arrived 10 minutes early and one of our party (four of whom were pensioners 80+) asked to use the toilet but was lately told that the establishment was not open for another 10 minutes...........When the pub eventually opened, we attempted to order a round of drinks which seemed to take an age and we were sat down at 12.25, when it came to ordering, the starter order was taken but no main dishes, so I asked for a pad and pen and collected the order to be told there was no steak nor ribs both of which are on the main everyday menu. When the starters arrived, the duck pate resembled cat sick, there was NO finesse to the presentation, scrapped into ramekins and whilst I appreciate this is no a michelin starred establishment a small amount of garnish or care was taken in the presentation. We then waited until 1.40 before the main course arrived and this was not before the staff were reminded of our order. Two lamb pies, the pies looked fine but the vile coloured broccoli, dried out carrots and lumpy mash put onto a plate was not pleasant, burgers not completed, with items missing or changed from every burger. Needless to say, we did not stick around for desserts, if the pub is trying to replicate a Wetherspoons, it does so badly. We paid £15 a head for this experience not a lot I know but in reality a decent Wimpy or KFC would have definitely won the day. We only go Kempton racing once a year, there will be no detour to this pub again, infact avoid at all costs if you want a hearty 'homemade' meal of any description.

Great for good beer and excellent pub food. Despite the restaurant being used for a music night we were made to feel welcome. Will definitely visit again

My husband , son and brother visited here yesterday after a recommendation from my daughter and her partner. We were not disappointed! The food was lovely and fresh with a wide selection of Vegetables; cauliflower cheese, peas, sprouts, cabbage, carrots and parsnips. It was 1pm and only one other couple there so very early on in the service. My only criticism is that the portion of meat given was very small. Three slices which would be fine but only one was a proper slice, the other two were merely half slices! They obviously train the servers to do this as all of us got the same! However for the price the meal was good value.

We're new to the area and wanted some food whilst watching a football match. The staff are very friendly and the food really good quality at very reasonable prices. Yes it's a pub, but with tasty food and a lovely dining room, we'll be back.

Absolutely amazing. Good menu, good service and friendly staff. The only problem is the foul mouthed locals. OK in some circumstances, but when children are in the bar?The food is great! I have been staying in the Travelhutch down the road and this English pub is all that kept me sane! It is by far the best food in the area, believe me I have used them all.Good luck for your business and I hope that the refurbishment of the bar goes well next year.I have a new job now, so I won't be back, otherwise I would be there every night that I stay over.

Our first visit here, and a great welcome. The pub has recently been refurbished and they have done a great job, I was particularly impressed by the toilets which were decorated well and wonderfully clean. A good choice on the menu. I had the chicken from the specials menu which was amazingly good, great taste and not the usual dull fare of so many other pubs. Everyone in our party really enjoyed their food. I can't praise the chef highly enough, and the landlord Bruce can feel justly proud. A friendly place with great food and choice of beers, and fantastic entertainment.

We went to The H&H along with other family members last Sunday 13 July. Our first meal there for months. We immediately noticed a vast improvement, undoubtedly due to change of management. There were 14 of us and most had starters all freshly prepared. The kids menu was good and portions generous. The carvery was good, 3 meats available, beef, gammon and chicken.We booked for 2.30pm and although it opens from 12 to 5 the later you arrive there is less choice.A good choice of ales available. Fullest London Pride, Chiswick and a seasonal choice.

My partner and I were staying nearby and popped in here for lunch. The lady serving was very friendly, recommended food and gave us information about bus routes because we were going to Hampton Court that evening. We had sandwiches and chips, really good value, freshly prepared. Overall a very welcoming pub with a lovely beer garden!

A group of 8 of us came for lunch by prior arrangement. We rang pub to warn them we'd be 45 mins. late and this posed them no problem. Menu a little limited but food well cooked, well presented, and tasty. Excellent real ale to wash it down, too. Amazing chips and awesome treacle tart!Staff were friendly, helpful, and the food came quickly. Our little gang of noisy 60-somethings all enjoyed themselves.

Tasty new pub menu, wide choice of drinks and friendly staff behind the bar. A real improvement from 6 months ago.

Local came to the bar after I had been asked what drinks I would like and the barman dropped me for him! Prices were not as displayed either as I was over charged, checked them on the price list displayed at the entrance/exit.

I have been to this pub twice in the last couple of months with friends and each time there were big improvements. It is clean and tidy, friendly bar staff and a good range of drinks. Unfortunately no food offer at the moment, Sunday Carvery only, but when I asked the bar staff why, they said that a new menu would be coming soon. A excellent range of drinks.I went back a couple of weeks later on a Sunday and tried the Carvery: it was delicious :-).The football was on the box and there was a mix of people. To my surprise there was a table with pots of crayons and colouring sheets which some children had occupied themselves with. This I thought was a nice touch. I will visit again.

Called in this pub with two mates on Friday night after work. Typical blokes pub builders contractors never had London pride befor excellent pint if a little expensive, only meant to stay for one round ended up all night, there was a meat raffle with a Pigs head what a laugh Would recommend this pub

Its a wet and windy night. You enter this pub, find the loud car with the football on and despite your better judgement, you hang around to see if there is someone in to cook some food for you. The result;- flat pint of Fuller London pride (and from a Fuller's pub)- a microwave beef chilly- a microwave apple and blackberry crumble with ice cream that burns the inside of your mouth from overheated fruitSo, my advice to this pub. Either do food properly on the weekend only or not at all.I appreciate your pub going onto TripAdvisor so that I can provide some honest feedback.