Based on 1.511 opinions finded in 2 websites
Based on 1.511 opinions finded in 2 websites
Opinions
Great service and friendly staff
James Galvin . 2024-11-19
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went here for some food with my family, for a birthday. brilliant and very professional service, from Molly and Grace. will be coming back!!
Ellie Stanfield . 2024-11-19
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Good food , good drinks and friendly staff 😊👍🏻
Simon Farrell . 2024-11-19
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Went for a Sunday roast. We hadnt booked but Chloe saw us to our table. we couldn’t have had better service. thank you .
Angela Devereux . 2024-11-17
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Lovely pub, food and drinks were served perfectly. All staff were friendly and will definitely return.
Ryan Garton . 2024-11-17
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Went with three friends, had a drink (1) I was driving, Had Sea Bass for lunch, it was very tasty, will be back, Thank You. The service was great too. Xx
Sandra Drew . 2024-11-15
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Great place, lovely and cosy, star so friendly and welcoming and lunch was fab, definitely be returning.
Sally Fellows . 2024-11-12
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Very good food and friendly service
Daniel Fallon . 2024-11-12
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Excellent food and service , Chloe was great.
Jason Davis . 2024-11-10
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Have visited here on numerous occasions. Staff always polite and food good but portion sizes are not good at the moment. I paid £2.75 for extra greens thinking there would be a mixture only to find a small portion of cabbage. Will re-think returning for food again.
Joycelynn W . 2024-11-10
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Nice friendly pub well kept food very good was hot and well presented staff good would just like to say it was a pleasant experience mandy was amazing helpful and knowledgeable and all done done with a chat and a smile Needless to say lunch was a lovely break
Pauline N . 2024-11-10
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Service is great, food is fantastic value. Keep up the great work and thanks to Chloe our waitress today. We will be back !
Rich . 2024-11-10
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Lovely pub with friendly staff. We went for Sunday lunch, which was hot and plenty to fill you up - great meal. Our Sunday lunch was served by Chloe who was attentive and asked if we need anything else of which we had extra gravy.
Martin S . 2024-11-10
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We always have a great experience at the Hardwick its nice to get a smile from the staff and always a warm welcome. The food is great value and we love the quiz night on a Wednasday. Special thank you goes to Chloe who is very attentative and also Will who is very proffesional. Thanks Guys.
Nigel Oseman . 2024-11-07
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Fantastic food and service! Katie was especially helpful with arranging our table, and they also have a great selection of cask ales.
peter m . 2024-11-07
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Came in on quiz night and the manager will was very attentive and brought us anything we needed
Jack . 2024-11-06
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came in for dinner on sunday and food was lovely. chloe was very professional and made our experience even better
Millie McCarthy . 2024-11-06
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We ate here and the food was hot and tasty. Service was excellent too. Good atmosphere and ample parking. Best to book to guarantee a table.
Rosie Byron . 2024-10-31
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Good friendly staff food was nice.
Sanj Kumar . 2024-10-30
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Guinness was awesome, food was delicious 😋 will definitely be returning
Adam Fletcher . 2024-10-24
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Staff are amazing! Atmosphere is great! Will definitely be here again!
mauricej.r24 . 2024-10-24
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A walk with the dog , then round to the Hardwick for breakfast and a sausage for the dog 🐕. Very dog friendly
Ian Yates . 2024-10-19
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Pleasant staff and food good. Had the fish with prawns, potatoes and peas with cheese sauce. Good.
Christine SOÂRES . 2024-10-18
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Came for a meal with friends and had the best experience! Food was served quickly and staff were lovely, especially the girl behind the bar, Grace! Would definitely come again!
Molly Bloomfield . 2024-10-15
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Had to wait ages for food and turned up wrong. No apologies just rude staff . Also when we paid drinks had been added to our meal which we didn't have. Once again no apologies. Service was dreadful would never go back . So disappointed . Shame. They need so much training it's unbelievable??
Steve Lawton . 2024-10-14
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Popped in for lunch, which was very nice indeed.
Wendy Clark . 2024-10-13
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Just awful! We last went here several years ago and had a bad experience so vowed never to return. Unfortunately my parents decided to book here for an evening meal last night, table booked for 7:00pm to 9:00pm, they arrived at 6:45pm ordered their food and didn’t get served until……….. 10:30pm. To top it all both starters were stone cold and had to go back. They came back reheated, the main meal was edible and as an apology the Wick offered them a free pudding due to the 3.5 hour wait for cold soup and cold mushrooms. Unsurprisingly they said don’t bother and left. Not good enough! Avoid like the plague!!!!!
Andrew Moss . 2024-10-13
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Great food and the best service - staff were so helpful and attentive. Will be returning!!!
Katie . 2024-10-12
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Food was fine, no complaints there.... Appalling service.... and no one seemed to care, which is the worst thing!! Even the dodgy toilets didnt bother me, but come on.... At least give a damn about service..
Sara Pointon . 2024-10-09
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Just stayed for a quick 🍸, great pub, functional, decor was nice, served quickly..
Kelly Bacon . 2024-10-07
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Barmaid tried to hand me a ripped £5 with serial number missing. I complained. She pulled a face put it back in the till and tried the same trick on my friend 5 mins later.
Simon Morris . 2024-10-05
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Good food.good atmosphere.speedy service and value for money
Richard . 2024-10-01
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Lovely food but waiting time horrendous 1& 1/2 hours on a Thursday night for 3 meals!!
kev brandrick . 2024-09-13
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Great meal. Great service. Great day
Rinsy Huisman . 2024-09-12
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Molly and grace were so friendly and helpful! I had a fab experience, food and drink was perfect!
Elle-mae Conner . 2024-09-11
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Always a great pint, at a good price with speedy service and a brilliant atmosphere no matter what day of the week you come in. Food is also just as good, never had to wait very long even though the pub is rammed, and the food is consistently tasty and always served hot.
Jacob . 2024-09-11
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Pleasent atmosphere. Friendly staff. The is not overly expensive. Definitely will eat there again. New Hunters chicken new recipe
Peter Moore . 2024-09-11
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Standard pub food. Not as good as it used to be. The haddock I had today was a poor thing, more batter than fish. Getting pepper out of the pot is almost impossible as the holes are only slightly bigger than the pepper grains. As for the salt the salt itself was so damp that it didn't flow at all. When I took the top off it was clear that the pot had not been cleaned for a long time. Just not good enough. Off my list of places for a quick meal. We won't be going back.
Chris Harris . 2024-09-06
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Amazing experience. The hot chocolate and food was unreal and there are no words for the service provided. The girls were incredible!!
Amanda M . 2024-09-06
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Lovely Experience at the Hardwick arms today, atmosphere amazing and food even better. Our server Chloe was very helpful and friendly, definitely will visit again :)
Gracie Diamond . 2024-08-31
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Came in on sunday lunch time and was served by Lily, she was so friendly and helpful. The food was absolutely lovely, great way to spend the bank holiday !
Phoebe Hastings . 2024-08-27
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My Husband and I have been going for a meal at the Hardwick Arms as regular customers for a few years now and never had cause to complain until yesterday 21st August which was one of the worst meals I have ever tasted the meal we ordered was Fishcakes chips and peas a meal we had ordered before and enjoyed but on this occasion the fish cakes were thin tasteless things chips were dry and not fresh warmed up oven chips peas not even a dessert spoon full I asked if they had had a new chef the waitress said they had had a few obviously that may be the problem
cheryl sharratt . 2024-08-22
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The food was delicious, and the service by chloe was immaculate!! Very impressed!
Mia . 2024-08-21
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Cracking pub, not overly expensive, friendly staff, good all round
Jim Harvey . 2024-08-19
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1 out 5 Posh fish and chips, I should have took a photo. Nothing posh about over cooked dry chips, good job there was only a a small handful of chips , I was starving so ate them up…. No wonder there was a delay in the food arriving, chef was to busy cleaning down after the lunch rush…. My mother had scampi, tasteless … better from Marco’s fish and chips and cheeped, chips , again over cooked… I mean… if a chef cant even cook chips… ripped off again, what a waste of hard earned money at a time when everything is so expensive, this was my first meal out in 12 months … disgusting food!!!
Royston H . 2024-08-19
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It's been a while since I last visited any pub to be honest, but I was parched . The pub was fairly quiet, it was 17.30. sat out side at the rear which was fine, until somebody from the pub stated throwing heavy metal scrap into a bin or skip. Some locals called out to complain, but whoever was doing this continued. Having just pain £7:70 for 1 large Pepsi and 1 small diet coke I was a bit proved. I asked myself why if pubs are going out of business do they charge extortionate prices for soft drinks. The pub itself is fine, tidy and clean. Needless to say I didn't feel like food with the noise and prices.
gary ashcroft . 2024-08-18
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Came here for drinks with friends as it was one of our mates birthday, had a perfect pint of proper job poured for me by Lilly. All the staff were friendly and welcoming!
Ethan A . 2024-08-16
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Excellent experience. Staff very good working hard
Kevin Bailey . 2024-08-15
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I bring my mother to the Hardwick 3 out of 4 weeks every month Nicky is a brilliant manager, a proper front of house manager, innovative, professional and so welcoming
Nick D . 2024-08-11
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Sunday lunch, couldn't fault it at all. Very nice meal.
Philip Whitbread . 2024-08-10
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A pleasant enough establishment. Bar staff friendly and very helpful. Waiting staff less so. Food was of reasonable quality, main parts of dishes were of pretty good quality but vegetables and sides had a very frozen then microwaved look and taste about them. The pub was a convenient stop off on my journey but not one I'd go out of my way for. Pricing was reasonable for the quality. Food needs an uplift to make it a place I'd visit with any regularity.
Neil . 2024-08-08
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Food was incredible, especially the ultimate burger and garlic bread! Staff were friendly - the service was great!!!!
Kate M . 2024-08-06
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Little atmosphere, dates, typical 60s estate pub.
Alex Murphy . 2024-08-05
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Great food with vegetarian options. Our server Charlie was great very friendly and informative will definitely visit again x
Chante Turner . 2024-08-04
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Always a pleasant experience here, friendly staff, lovely food and service with a smile. Will definitely be returning!
Charlie Birch . 2024-08-03
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Lilly was very helpful and aided us with all our requirements.
Dan Sherrington . 2024-08-03
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Very good night Lily the waitress as always made us feel welcome and comfortable Top service from a top girl x
George Hill . 2024-08-03
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Very pleasant staff and are always there to help you, especially Charlie who always has a laugh and a joke with us.
warren crook . 2024-08-03
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Lovely Pub to go to with friends and family. We had a lovely encounter with a member of staff named Charlie, she was lovely, patient and explained prices of drinks to us which was very helpful. I would definately come back for the service alone! Food was good, drinks were made with quality stuff (didn’t taste cheap like most pubs) all round lovely experience.
Bob 123 . 2024-08-03
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Brilliant atmosphere and food couldn’t be better. The servers always have a smile and are very friendly and the food is always amazing can’t fault at all
Abigail Holder . 2024-08-03
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Lovely evening of food and drink- thanks Charlie for the wonderful service!
Carys W . 2024-08-03
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My friend had a salad..found a snail in her food. Staff were gracious but we all felt sick
Bal Virdee ore . 2024-08-03
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Food was nice but not worth the price, staff were all friendly and professional
Sam Smart . 2024-08-02
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Nice pub with very slow service at the bar.Standard pub food. One of the beer line being cleaned all evening, which seems standard practice.
Keith Pittaway . 2024-08-02
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Food was excellent and served in a timely manner, We was served by Chloe who made our experience enjoyable
Lillysherrington . 2024-07-28
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Had food during lunch time and was great, Charlie was also amazing and very polite, would recommend a visit !
Callum . 2024-07-28
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Had a wonderful meal here with my family, Charlie on the bar was patient with us while we ordered our meals, was extremely helpful and never stopped smiling.
El xo . 2024-07-26
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Food good, service friendly by Sorcha 👍
Caroline Oleary . 2024-07-24
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I've been driving past here for a few years now, but it has never been. I'm pleasantly surprised. Very nice pub, large car park. There are plenty of tables to choose from. The staff are polite and friendly, also professional. Ordered food from the bar, and food arrived promptly. Food was lovely, very happy. Will be bringing the family back here for sure. Thanks.
Pete Smith . 2024-07-22
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Chicken & Bacon wrap disappointing....2 small bits of overcooked chicken & bacon.
diane goode . 2024-07-21
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Awful food my sisters meat was all fat,I couldn't have a Sunday lunch without meat so I ended up with a tart which was vile and boiled potatoes, I couldn't have veg as it was all mixed together and I can't eat cabbage, expensive for what I got manager was quite rude
Sandra Humphries . 2024-07-21
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Great atmosphere and great pint.
Stephen Robinson . 2024-07-20
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Lovely pub, seemed busy around lunch time on a Saturday. We were told to wait for 30 minutes for food, which wasn't too bad. We just had a quick snack (nachos; ratio of tortilla chips to sauce was 2:1) and some nonalcoholic cider as we were driving back to the city. Great atmosphere and service. Just scored low for the lack of sauce.
Sruti Robee S . 2024-07-16
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Popped in for some lunch and both the food and service was excellent, I received a friendly welcome and was served quickly. Will definitely be returning
Melissa Wallace . 2024-07-16
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Food very disappointing. Probably the worst steak I’ve had in the last 5 years. Manager was decent enough to deduct from the bill, although was reluctant to do and there was a lot of eye rolling - basically a bad attitude. Decent beer on tap and service ok when ordering online via QR code. Atmosphere average. Won’t be visiting again.
Olly Walton . 2024-07-15
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Had a Sunday lunch here today. Well I’ve never seen a Sunday dinner like it. I got a chicken drum steak with no meat on it at all. The gammon was thin as anything as I had the mixed one. The veg was hard. The potatoes were hard and it was just generally tasteless. I was so looking forward to it as I love a Sunday dinner. I’m normally full afterwards but we had a desert I had sticky toffee pudding which was average. Sorry but won’t be going here again.
Julie Balcon . 2024-07-14
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Sunday roast horrible vegetarian Wellington horrible. Waited an hour for it. Rude manager. Will not be going again. So dissapointed
Linda L . 2024-07-07
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Sunday roast not good. Veg rock hard. Beef rib very. fatty. Vegan Wellington horrible sloppy. Yorkshire pud ok. Burger ok. Wont be going again.
Linda Langley . 2024-07-07
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Staff were very polite and friendly and would happily come back for a drink but the food is an absolute disgrace. Ordered a full English, toast didn’t even come with any butter , bacon rubbery and undercooked. Kids chicken burgers very chewy , didn’t even touch them after 1 bite. Suppose pub food isn’t going to be amazing but for the money you pay youd expect a little better than this. Note the food also took at least 45 mins !
Arron Rankin . 2024-07-07
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Excellent food and service , would highly recommend a visit ,
Sally Harewood . 2024-07-06
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Very friendly, and a great atmosphere. Good selection of food, and service was very good, meals were a little overcooked, but would definitely return.
Alan Dunn . 2024-07-04
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Been a while since visiting, but still very friendly, with a good selection of food, and reasonably priced. The garlic bread was lovely, as were the battered mushrooms, the gammon was very tasty, as were all our meals, had a great night.
Alan D . 2024-07-04
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Very nicely cooked and presented food, great choice of drinks and very welcoming staff. Good, pleasant atmosphere in nice surroundings.
David Smith . 2024-06-22
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Very small portions of food. Staff can come across rude. Missed my sisters food off the order.
Sara Timmins . 2024-06-18
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Great evening celebrating my mates 60th, Pedigree beer was on top form too.
Steve Carter . 2024-06-16
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Basic Ember Inns experience which is fine, however, waiting over an hour for food is excessive. The pub was not busy so not sure what went wrong but if they have a delay then at least tell us. Food was average which is fine for what it is. Overall disappointed.
Steve . 2024-06-15
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Had a poor night here last night, restaurant area was closed off for a private party so everyone was crammed into the bar area. We were with people that had obviously been there all afternoon, the football also started last night, and the private party had a dj who was testing his equipment. We waited 45 minutes for food. I would have welcomed an opportunity to go elsewhere as the management must have known last night was going to be bedlam. i.e. they should have let bookings know they were not going to be able to use the restaurant to give us the option to go elsewhere. Which we would have.
Serialwhinger . 2024-06-15
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Great atmosphere, and friendly staff. A really lovely welcoming pub.
emma mcnicol . 2024-06-14
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Always served with a winning smile here and top pints - great pub 👍
Joe Wicox . 2024-06-14
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My grand daughter had her holy communion booked for here but 3 days before her party they cancelled it because my daughter had made a complaint about a lady called Katie, her attitude was awful towards my daughter. We couldn’t order any activities for the event, not even board games were allowed, everything she asked for ie magician, ballon man, even playing connect four on the tables was denied. When the booking was made they knew it was for a child’s communion and that obviously they would want things for the kids to do but everything was denied at a later date, after the event was fully paid for. We had to search for another venue which was undertaken by Farmer Johns Aldridge.
Anita Sweeney . 2024-06-13
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Hi, I've just been for a meal at the Hardwick Arms in Streetly. I went with my partner and my brother. My orders were not straight forward and it took a while. Jack, who took my order was so calm and friendly. He wasn't fazed by my requests and he took his time to make sure all my requests were put down. Even going to check whether my brother's steak could be diced for him. He read back all the orders to make sure they were correct. For a very young man, he was exceptionally professional and kind so a very very well done to you Jack x
Jane Parker . 2024-06-13
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We go to The Hardwick often as it's a lovely, friendly local pub. Great homely atmosphere and the staff are all courteous and friendly, serving a wide variety of ales and good pub food. Would certainly recommend.
Paul Holder . 2024-06-12
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After planning a child’s communion party 2 months prior, we went in to pay in advance for our buffet (as requested), however the management were so rude meaning a few days later I made a complaint regarding the attitude towards myself and my family. This ended in a phone call 3 days before my event refusing to cater for the party that was pre paid due to the complaint I have submitted about the overall customer service. Lucky they sent a refund but leaving a little girl partyless just days before was very upsetting for her and for our family. A complaint has been issued higher up now and I hope no one else has any issues like this going forwards, especially with Katie the assistant manager who was disgustingly rude. Was told by management that they’ve ‘never’ had a complaint about managers attitude but any bad reviews I’ve seen mention Katie every time, and their horrible attitude towards children! Go to farmer johns, much better staff and catered to all our needs with smiles on their faces with a then around of just 2 days! After being loyal customers at the hardwick for years, we will not be returning! REPLY TO RESPONSE: complaining about the attitude of your management team is not mistreatment. You shouldn’t have taken the booking 2 months prior, or took my money 1 week prior if you couldn’t ‘cater’ to our needs. I’ve also looked into the fact you’ve said your management team have never had complaints - Katie’s name is all over your Google reviews as being rude. I have spoken to the Area Manager who will be visiting you on Thursday regarding the treatment or myself and my family and who let me know that you should have contacted her on the day you cancelled my booking as I requested and she would not have gone ahead with doing so at such short notice and when we had paid in full. Disgraceful behaviour. Also blocked me on Facebook so that my review isn’t available to see.
Leanne Boyne . 2024-06-12
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Had a nice meal while catching up with some friends, staff were lovely and atmosphere was great x Plenty of parking available both in front and back x
Charlie B . 2024-06-12
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We had a lovely time with the family. Our waiter, I’m afraid I forget his name, was fantastic. Very attentive and professional. Food and drinks were fantastic - great value for money.
Inga T . 2024-06-12
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A friendly happy atmosphere 👌..staff are welcoming 😁..yet too try the food
Claire Brayne . 2024-05-30
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Lovely service food tasty. Atmosphere. Really good family pub I
Mike sweeney . 2024-05-29
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Charlie is a lovely server, be back soon.
Jonny Wong . 2024-05-27
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Visit this pub regularly on Saturday lunchtimes with my parents. Food & service always good
Denise Clawley . 2024-05-23
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Excellent food, calm atmosphere.
Julie Hikins . 2024-05-21
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287 Opinions
Went on Friday 8th Nov to meet some friends. Great atmosphere and excellent service from really friendly staff. Can't fault the place
1560 Opinions
Pub was busy on arrival which was good to see , we were welcomed , greeted & acknowledged by staff who were delivering meals . When available we were taken to our table which was clean , comfortable and stocked with condiments / cutlery & napkins We ordered at the bar - there was a little wait in the queue as staff didnt appear to be confident using till We had starters obviously freshly cooked & hot , and great tasting as usual We then had a fairly long wait for our mains ( roast chicken sunday lunch & steak & ale pie meal) having to ask twice for meals When they arrived all was hot & fresh and they were tasty as usual Drinks were usual excellent quality & taste
6658 Opinions
Once again dinners were cold, use to love toby’s not anymore complete let down. No more visits here I hope other Toby restaurants are better? Unfortunately this has happened before . No more off my list of eating there.
429 Opinions
I would not class this as a 3 star hotel, calling it a hostel would definitely be more appropriate. Hallways smell of must and regret, with a new smell for each hallway. First room was nice and modern but an icebox (zero heating in back section of hotel, radiator leaking/not working), second room we were given was like the shining, hole in door too! Luckily no creepy twins in hallways but that’s my only positive. Full refund given (apart from £15 which they clearly need for refurbs).