Based on 130 opinions finded in 2 websites
Based on 130 opinions finded in 2 websites
Opinions
Food was ok but we are very disappointed to find that we have just received a parking ticket for parking in the pub car park. We did not see any parking signs as we were too busy helping our elderly mother into the pub. When we were shown to our table the server never indicated that this was something we needed to do so very annoyed to have this £60 fine to pay !
Gwen M . 2024-11-08
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Lovely pub, I’ve not been for ages- the staff are excellent and so is the food, really enjoyed the beef rib mac and cheese! Thank you, we will be back!
FoodieWestMids . 2024-10-31
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The Bell catered to a family reunion today. The staff were brilliant and the food was great. I had the Hot and Spicy Chicken burger - but would also recommend the Shepherds Pie which looked great on my sister's plate! P.S. to managment: We sat under the paintings of two birds to the left of the main entrance. We recognised the Eurasian Nuthatch, but could not figure out the other bird, could you post a photo on here so we can try and figure out which bird it is? best, Al
Alexander M . 2024-10-05
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Worst drinks menu I've come across for a while. The red wines were not to my taste; the menu does not advise if any are vegan and the staff were none the wiser. The service was average, there was one half decent lager, spirits did not look inviting and the cocktail menu lacked anything that was not laden with fruit juices etc. The toilets were clean although the toilet roll was just that, not on/in any holder.
natsbabe . 2024-09-27
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Food was ok but you need to input your car registration into an iPad in the pub to avoid being fined for parking. Apparently there are notices in the car park but it was raining on the night we went and rushed inside. We had booked a table but the member of staff who showed us to the table didn’t check to see if we had registered on the iPad. I was sent a letter from Euro Car Parks advising that I hadn’t paid to park so I had to pay £60, which was disappointing and I’m unlikely to visit again
Diane C . 2024-09-26
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Staff very friendly and helpful. The meal was lovely and we didn't have to wait very long. We were very happy with our visit to the Bell.
jeanandjeremy . 2024-08-31
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Appalling. Do not visit. Accused of buying alcoholic drinks for our 15 year old son...handled abysmally. Food substandard (e.g.sharing nachos used to be sturdy nachos made for the real, now it is half a pack of broken own brand tortilla chips, with token sauce , for £8.29!). ...and to top it off, half way through the meal some workmen start replacing windows next to our table...had to sit with doors wide open next to us...could they not do this work out of hours or ring the section off so that nobody sits there??? Expecting a response but they'll probably avoid that, wouldn't want to actually improve service, would they?
JP310874 . 2024-08-29
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Lovely clean pleasant surroundings, staff very friendly and helpful. I would have give it a 10 but the table we sat at 17 was wonky and kept tilting at the slightest bit of pressure. After messing about with it for 5 minutes we just moved tables luckily there were tables free! Just sort the tables out there is nothing more annoying than a table that moves whilst trying to eat!!
andrea . 2024-08-11
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We went for an impromptu family meal, didn’t have to book there were plenty of tables. Great selection for the kids food and perfect portion size! The hunters chicken schnitzel was amazing, really fresh salad with it and good choice of sides to choose from. We used the app to order but all the staff were friendly and helpful with any questions we had etc Will definitely be back!
Fi03 . 2024-07-12
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We met friends who were staying in the holiday inn and this was just down the road. Excellent food and service and very reasonable prices. The pub has a separate bar and eating area. Would highly recommend
Karen S . 2024-07-07
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The food was amazing nice chilled afternoon thank you to the chef and thank you Alex will visit again soon 10 out of 10 from me
Tracey C . 2024-06-23
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Booked a table for Father’s Day had an amazing time, was busy but we was still given amazing service by all staff. Food was lovely and come out really quick even though it was busy will definitely be returning
Kate H . 2024-06-16
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Thursday night at 7:30 two inexperienced staff on, not a manager to be seen. The queue was out the door. One making porn star martinis which took 20 mins and two attempts to get right , another taking food and drink orders. Carnage!! We only wanted a quick pint. We love this pub but the lack of staff means that service takes an age and tables aren’t cleared. For a popular pub this is shame!
Rachel S . 2024-06-06
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Regular visitors here & never been disappointed....until today. Sunday roasts were so disappointing compared to previous meals... Half roast chicken!! Definitely NOT...small leg to be honest. Vegetables were very over cooked & some were even black. As we were being treated to this lunch felt awkward complaining... Oh well....sure will be back up to standard next visit
Stephen C . 2024-06-02
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such an amazing experience. the staff were very accommodating,alex ellie and george made sure we were very much looked after. food was amazing quick service will definitely be coming again!!
Bayleigh D . 2024-04-28
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No ice to start evening off, no bottled mixers, stopped selling them, young inexperienced bar staff, Food was thrown on plate , very poor
Traveler63642663078 . 2024-04-28
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Visited on Friday evening with family. Lovely food, nice atmosphere & friendly service. Will be visiting again soon. Thank you
vanessa g . 2024-04-26
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Ellie and the team are always so pleasant and friendly. We find the Bell a friendly local and love meeting our friends there .
602samanthap . 2024-04-23
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I must make a special mention to the staff. Tonight Ellie and Bayleigh made us feel really welcome, as, usual and always make time for us even when very busy. They are a credit to any company.
Paul N . 2024-04-23
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Great service as always from Elle, Alex, Bailey and the rest of the team in the kitchen. Food served and presented well and tasted amazing.
fayeo456 . 2024-04-23
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I went for lunch and some drinks around one o’clock with my hubbie. We were seated and right away the waitress came over, Kayleigh. What a lovely and sweet person she was, she was very helpful, explaining the menus options in detail since there were a couple of things missing from it. The food arrived and it was delicious. Great atmosphere all over. Will definitely be coming back.
FancyMaya . 2024-04-23
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Such a shame that Ember inns just don’t put more staff on. Staff are always really lovely and polite but are just rushed off their feet. Booked a table but waited ages for drinks and then told food would be at least an hour and lots of things off the menu due to menu changes happening this week. So we left to go elsewhere.
bez1969 . 2024-04-21
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We visited on Monday evening with a friend for a meal. £45 spent on a nice dinner, ruined by both of us receiving £100 car parking fines a couple of weeks later!! The car park and pub were both quiet (it was a Monday), only one staff member on the bar who greeted us as soon as we arrived and took the details of our booking. He didn’t mention anything about the need to register our cars, and no signs that either of us noticed. We have tried to call the pub repeatedly but no answer, I have emailed them and now M&B too as we are both really worried. Be warned, this is so unfair!
Amy B . 2024-04-19
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Welcoming staff and friendly service. The pub is clean and held a good atmosphere. Ordered the Mac and cheese was lovely.
Jackthoms23 . 2024-04-12
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Great atmosphere, service and food. I keep coming back and it helps that it's only 5 minutes from home. The staff have been very accommodating, I had foot surgery recently and they've ensured I can keep it elevated each time I've dined here over the past month. The staff are also prepared and happy to alter the menu to meet individual needs and taste. I strongly recommend the Bell for a casual or romantic evening out.
WalsallTurkey . 2024-04-12
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We have been before and had one good experience and one not great so we thought we would give it another try. The first thing we had to movecsests 3 times as we always seemed to get right under a ridiculously loud speaker. We found a table and ordered via the QR code. It went ok the drinks arrived quite quickly and so did the food but that’s were the positives declined. Our waitress young women with short punky looking hair was really rude and not a very good listener our food arrived in such a random way 1-mine and the hubbies burger 2-my daughters meal 3- then the knifes and forks 4- then our eldest daughters meal 5-then one side 6-then two more sides At the 1st visit I asked for cutlery !! Red sauce !! a steak knife !!! Mayonnaise and salt all of these trickled through eventually 😡😡😡 So my daughters food were sitting going cold while we waited for her to go and fetch things one at a time and I’m not sure where she was fetching them from but from the point she first fetched food to our table to us having everything we ordered and needed to eat was at least 20 minutes. Our youngest meal was dry and our eldest had the mash it was awful.
emmar815 . 2024-04-06
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Visited last night. The food was amazing. Lots of choice and really fast service considering the place was really busy. Big shout out to Kayleigh and the bar staff. Really friendly and helpful. Looking forward to our next visit
Christine H . 2024-04-03
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Fabulous night, good food, excellent staff. Kayleigh our waitress was so lovely and really friendly . Nice pub, relaxed atmosphere.
peter d . 2024-04-02
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We had a great lunch with good friends at the Bell today. Food and drinks were great and they have a good selection of real ales including my favourite Citra.
Curiosity55229828471 . 2024-03-26
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The meals were mediocre I had a sirloin steak which was tough in that I only managed to eat part of it The hunters chicken was poor and wasn’t really a hunters chicken When paying bill I mentioned to the manager that the steak was tough and inedible and he apologised and asked me for my email Address but I’ve heard nothing However staff were pleasant and efficient
David Y . 2024-03-20
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This place never disappoints. The Manager is always courteous and helpful, and his staff so obviously enjoy working there. Sunday lunch was tasty and excellent value for money. We'll worth giving a try. Don't forget to log your car reg. at the bar!
N4123EHstephenc . 2024-03-17
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Never again, Visited pub and landed £60 parking fine even website says it’s free car parking!!!! Last visit! Try to call pub but no reply! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Culture04565232822 . 2024-02-29
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Fantastic meal. Big portions that were very well cooked. Excellent service and lovely atmosphere. Will certainly be returning and would highly recommend.
wardc62024 . 2024-02-18
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Great local pub for food and drinks, friendly staff and ambience, food well cooked and good portions. Recommended……..
R H . 2024-02-18
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First time visit and we all enjoyed our evening, the staff were all so friendly, especially, Dan! We all ordered something different off the menu and were all happy with our meals. It was very busy but not rowdy, we were served pretty quick and all meals came out together.
joanneae30 . 2024-02-17
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Lovely lunch, we had Fish and chips. Which were excellent , all staff were brilliant and very hardworking, especially James on bar. We'll be back.
Barbara H . 2024-02-15
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A great Sunday lunch for a large party. We were delighted with the service as we were a party split over 3 tables. Staff sorted out orders efficiently so many thanks to James, Fraya, Susie, Dan and Ellie.
Jennifer W . 2024-02-11
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Went with friends and our son’s as it was his birthday, had a lovely evening food was perfect will definitely be going again. Colin was amazing and went above and beyond x
Sally H . 2024-02-08
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My friends and I visited the Bell for lunch and this food was exceelent and really good value for money.The pub was really busy and because it was a Friday I booked a table. Considering the pub was really busy the food came really quickly. If you are going on Friday or the weekend I reccommend booking a table in advance.
jeangrice . 2024-02-03
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We went there with a couple of friends and it was so busy that we thought that the service would be so slow. Thankfully our server was a lovely girl, Kayleigh, and she was very helpful with everything. Gave us options about the menu and her cheerful personality made the whole place. The food was excellent even though a bit colder but that was expected with how busy it was. Glad to see the Bell is doing better than it was a few months ago. Keep up the good work
Nancynanny27 . 2024-02-01
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Well from start to finish I would say absolutely dreadful !! My family and I reserved a table, when we arrived we go told your table is over there and they pointed to the table. Ordering food was awful oh sorry we don’t have that we ran out oh sorry that’s not on the menu ! Waited way too long for our food only for it to be cold dry and lack of ! Portions tiny it was a though we had ordered for children Cold plates cold food and tasteless As a party of five adults we all agreed that the visit was a very unpleasant one and will not be returning. One of our party on arriving home was taken poorly with an upset stomach from the food !!
Kylie K . 2024-01-30
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We were looked after here. Good food and good atmosphere. Easy place to get to and plenty of parking.
nigelf832 . 2024-01-23
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Food was excellent, but table 26 was worse than being at sea last week, table needs sorting, once sorted will be great. Cheers
johnhT7544KB . 2024-01-20
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Good food, came quickly. It was hot and tasty. Staff are friendly. The tables were clean too. Good value for money. All round good experience.
Kiam R . 2024-01-18
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What a lovely place with a great atmosphere. Even with 2 children aged 7 and 9, we felt welcome and safe. Spoke to some really nice people. Special mention to James and Collin
Azeem B . 2024-01-13
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We go often, really good pub and some decent offers. Adam is the general manager and the staff are good. We had excellent meals, plenty on the plate and cooked how you like it. Kacie, Dan and Adam gave us great service this time! 👍👍
engineers11 . 2024-01-10
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The Bell has changed it's opening times from those above, now opening at 12 noon rather than the previous 11am. Arriving at 11.40 today, unaware of the changes, with my elderly mother, we found the pub shut. However, Adam, the manager opened up and provided...
G4478CCmickm . 2024-01-05
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Adam and the team did a great job, even when I forgot to order one of the kids meals. Food was excellent and the kids were well looked after
gurpreet d . 2024-01-03
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Fab food, great staff will definitely come again. Merry Christmas to all Adam George James and Susie were great and not forgetting img fantastic chefs Stacey and Charlene
I4646HUshirleyc . 2023-12-20
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Tried to book a family meal for 8 people in January to be informed they have maximum seating policy of only 6 people at the weekend. Whilst they did offer an alternative venue that does not have any restrictions due to memories of this venue...
Kevin S . 2023-12-18
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Had the evening 3 course set menu- great value for money! Myself and my partner had the steak which was cooked to perfection 👌🏻 thank you to Stacey and Charlene for the food and to the rest of the team for great service!
Fi S . 2023-12-06
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New menu fab Sunday lunch Ordered a side of mash ... went to pay .... mash was free Thank you Always fab staff Adam the manager can never do enough Wavered my car parking ticket a few weeks ago as I'd forgotten to put my...
sbscooby . 2023-11-26
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The staff was great and food was fantastic can't wait to come again atmosphere was great and lovely place
Anne S . 2023-11-23
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Early Christmas 🎄 lunch with friends of 40+ years. The food and service were excellent. We had a great time and will be back
Tour239316 . 2023-11-23
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Booked up for the Christmas meal and wasn't disappointed. Friendly greeting when we got there. Started off with the soup which was thick and tasty with some lovely crusty bread. Then the mains arrived, and boy was there plenty to feast on. Loads of vegetables,...
lillyprint . 2023-11-21
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Amazing service. Food was bang on and so were the staff. 🫡🫵🏽 big up the guy behind the bar . Will be back again. 💪🏼❤️ #holdtightthebellwalsall.
Jay K . 2023-11-16
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Fantastic food and service. Danny provided above and beyond excellent customer service! Will be coming back again.
Abigayle P . 2023-10-31
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Food was absolutely delicious, especially the steak. I had the 2 courses; prices were reasonable and had generous portions. Would definitely recommend.
Demi P . 2023-10-27
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Amazing staff and wonderful service food was mouth watering and so welcoming dog friendly and helpful great with kid's
Daniel F . 2023-10-26
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Had fish and chips here and my husband had the gammon Both our meals were cold Fish was swimming in fat and awful Wouldn’t return
Homeandaway123 . 2023-10-26
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Colin was a fantastic host very polite and friendly very respectful very good customer service skills
Aruna D . 2023-10-21
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Great place, seated 8 of us without booking. Waitress Freya was great, very polite and attentive. Would recommend.
Trek827928 . 2023-10-20
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Food was distinctly average - bacon wasn't even shown the grill! Long wait for food and chef was working on the bar
gaz499 . 2023-10-19
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Food was delicious and atmosphere was lovely. Colin went out of his way to make the meal and service brilliant.
achman83 . 2023-10-13
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The food was excellent and served in a timely and friendly manner. Colin the barman was able to recall our drinks order and made us feel at home.
585MikeG . 2023-10-12
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Fantastic service from Collin, Susie and the team. Attentive great menu and 3 clear plates says it all. Food was first class, fast and the atmosphere very relaxed. One of our party was in a wheelchair and access was great. Collin went above and beyond...
Colin C . 2023-10-08
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Excellent experience, well looked after by the staff particularly Colin Sharp and Susie. Turned loud music down when requested and unblocked disabled toilet.
DEIRDRE P . 2023-10-08
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Staff were amazing. Especially Ellie, Susie and Kacie! Excellent customer service! Served with a smile!
Olivia M . 2023-10-06
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Just had a Sunday lunch with my wife,Food was fine& good value,but the service was absolutely attrousious, worst I've ever received in a pub We sat with empty plates for nearly half hr,even though staff where constantly working past. We cancelled our dessert, due to...
Odyssey771689 . 2023-10-01
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Super service... 👌 Thank you James and Colin for their brilliant service!!! Lovely busy little place, would definitely recommend it any day. Mum and I loved. Great experience. WELL DONE!! Will be back again soon.
420jacquelinew . 2023-09-30
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I am disgusted with the bell. We visited the bell for lunch on the 19th September. My husband is disabled. I spend most of my time watching him. I put the car number in and now they are saying we didn’t so we have been...
millerroger56 . 2023-09-28
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Booked for my dads birthday meal, food was lovely, hot tasty and fresh. We booked a table and Colin was great , friendly helpful and very welcoming.
KBradz . 2023-09-28
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Really nice food here first time we went that was really good would recommend and go back this is a place you should go to
Cyril H . 2023-09-24
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What an absolute disgrace with that car parking experience was there 30 mins popped off for q quick drink at my local with my wife & got stung for £85 WTF I can tell you now will never be going back to this pub Whilst...
Paul S . 2023-09-12
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We were staying in the Premier Inn at Great Barr. Visited this pub and had a good meal. We were served very quickly and the quality of the food was good.
allanbB9297UH . 2023-09-11
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What a great pub and great atmosphere, we're always looked after here. Once again Ellie and Cat did a sterling job of catering for our afternoon lunch, much recommended
thedoidges . 2023-09-07
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Very friendly bar staff and excellent quiz on a Sunday night, hosted by Adrian and Heather. Left my mobile once and they kept it safe for me.
Mary R . 2023-08-27
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Absolutely brilliant service from Adam , Sue, George and the team . Food was lovely and even though we were a table of 13 all bought out together.
602samanthap . 2023-08-27
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Booked a table arrived and was seated then took 20 mins to be served a drink was told no Prosecco was avaible so ordered gin and it was served in a glass tumbler with no fruit which previously wasn’t the case it was a gin...
Lynseymoz . 2023-08-27
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Fantastic service and food. Couldn’t fault it. Mum, dad and I had a great lunch. Ellie who served us at the table was really lovely too.
Pippa0121 . 2023-08-24
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I would love to go to this place again the staff was kind and helpful I had Dan serving me and the food was great
Kirsten K . 2023-08-19
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We are regularly visitors. Staff are always friendly and welcoming. They offer decent pub grub at reasonable price in a comfy setting.
lynn c . 2023-08-19
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Great service from Dan. Effective efficient and kind. Everything u want on a night out. very friendly attentive and respectful
Usha D . 2023-08-18
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Dissapointed: Took an hour and a half for food to arrive and that was after chasing no apology. Food was ok when it arrived
Q7486MKmarks . 2023-08-10
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Food was spot on arrived quickly. Alex made sure that we felt comfortable all night long. Bar staff are very friendly and had service which was once again quick. I definitely recommend a visit to the bell and will be coming here again.
Ellis M . 2023-07-25
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It was a very good meal and staff were very welcoming throughout. Always checking up on us to make sure everything was ok. Would recommend to anyone and will be coming back again.
Rose F . 2023-06-29
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Lovely place very comfy. Susie and the rest of team and the food were brilliant would definitely recommend .
Escape19083100773 . 2023-05-29
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Cark Park Con. Spent the afternoon having a drink with friends only to receive a parking fine a few weeks later. Not at any point was I informed I had to register my vehicle reg. Be careful!
mark h . 2023-05-25
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Visit this pub regularly, always greeted by friendly staff who are willing to help. Food is always good and are willing to adapt for allergies and intolerances.
RachaelL1997 . 2023-05-23
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We drove from Bewdley to meet friends for lunch ,service was poor, steak was really tough ,to top it all I have just received a parking fine for £50 which we can I'll afford no staff mentioned about reg no having to be registered needless...
O8597XNchrism . 2023-05-22
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Great spot for lunch. Busy pub but worth the wait as it was stunning 😍 Great range of drinks available and tasty cocktails
E931AXsallyf . 2023-05-20
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Well we definitely won't be returning to this place for food. I can't fault the drinks as good selection. The food on the other hand was appalling! We arrived early with no more than 2 or 3 other tables with diners. My steak had to...
Fiona S . 2023-05-15
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Came here for Sunday lunch. Service, food and staff excellent. Lovely pub/restaurant, nice ambiance too!
patriciagP8725XF . 2023-05-07
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The friendly pub is convenient to the M5/M6 junction. It's an excellent place to spend a relaxing hour eating to escape the motorway traffic jams .May need to book in advance at busy times
johnpZ4299KQ . 2023-04-25
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I go to the Bell quite a lot, my local. It is usually really good. Food we had was very tasty and staff were brilliant. Slightly disappointed as we waited over an hour for food. Some items not available. Two of party wanted salads, no...
youngatheartUk . 2023-04-10
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Great atmosphere, very much enjoyed drinking and eating in this busy but well run. Fab experience in the West Midlands
richard w . 2023-04-06
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The food was outstanding, definitely recommend. Came with my friends for some food, great atmosphere to have a chill and laugh together.
Ellis M . 2023-04-06
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Great food with great atmosphere and staff! The fire set the mood for a chilled and relaxing meal with my family and friends. Food was beautiful which was complimented by a nice cold and refreshing pint!!
G394PEgeorgew . 2023-04-03
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This pub is great for a day/night out with friends and family. Staff were very helpful and polite. Felt welcome from the beginning as we were seated to our table. Food came out fast. Will definitely be coming here again
Lauren M . 2023-04-01
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Another fab lunch at the Bell fast service clean surroundings friendly bar staff and beautifully cooked food😍. go on treat yourself it’s worth it!
GrandTour26572911846 . 2023-03-25
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1689 Opinions
Thankyou so much to claire and her staff for a wonderful service and her personality and good customer care goes a very long way, this lady as brought this pub back to how it should be with the help of her staff and good customers, we think claire would make a wonderful manager at the whitehouse because of her outstanding achievements and personality means a lot, I guess their is a new manager now, who as no customer care and very unprofessional to run a good pub like this ,
3398 Opinions
Brilliant service. Orders taken at table which was lovely. Food was swiftly served. Just as we ordered. Really enjoy this pub. Went for lunch
2127 Opinions
A big thankyou to Dave and his lovely team, 17 of us ( a challenge for any Kitchen) had our family Christmas get together meal Saturday, all of our meals came out together, hot, well presented and delicious along with a warm, friendly welcome as always from the staff in this great family pub, highly recommend !
429 Opinions
I would not class this as a 3 star hotel, calling it a hostel would definitely be more appropriate. Hallways smell of must and regret, with a new smell for each hallway. First room was nice and modern but an icebox (zero heating in back section of hotel, radiator leaking/not working), second room we were given was like the shining, hole in door too! Luckily no creepy twins in hallways but that’s my only positive. Full refund given (apart from £15 which they clearly need for refurbs).