Based on 1.560 opinions finded in 2 websites
Based on 1.560 opinions finded in 2 websites
Opinions
Pub was busy on arrival which was good to see , we were welcomed , greeted & acknowledged by staff who were delivering meals . When available we were taken to our table which was clean , comfortable and stocked with condiments / cutlery & napkins We ordered at the bar - there was a little wait in the queue as staff didnt appear to be confident using till We had starters obviously freshly cooked & hot , and great tasting as usual We then had a fairly long wait for our mains ( roast chicken sunday lunch & steak & ale pie meal) having to ask twice for meals When they arrived all was hot & fresh and they were tasty as usual Drinks were usual excellent quality & taste
Helen Cutler . 2024-10-25
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Lovely atmosphere. Excellent service. Food was delicious. I would highly recommend.
Alison Davies . 2024-10-20
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Wonderful meal for me and 3 friends on Wednesday faultless service wonderful good and staff
jennifer hopley . 2024-10-19
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Lovely atmosphere, very pleasant staff with great customer service. Food was very tasty and good portions. Lunch with friends was made very enjoyable and very relaxing in comfortable surroundings
Lisa Chapman . 2024-10-17
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Food was good service was good staff were pleasant use crown regular because of this
David Evans . 2024-10-15
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Good food friendly staff quiet atmosphere very nice
Paul Bickley . 2024-10-13
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We were greeted by very friendly staff and they were very efficient and friendly. I noted how well they cleaned up after guests had left the table. Note First time we have visited in 2 years due to pandemic. We had used to use the Crown regularly. We will certainly come again.
Kenneth Fereday . 2024-10-12
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Friendly staff, nice food with good portion sizes, nice pint of Pedigree.
Zafod Beeblebrox . 2024-10-12
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Been sitting here now for over 1.30 only just got our food very cold food dry only a couple of staff our food still not no puddings still not got a second drink food very dry not been asked if food ok never again shit show
Sharron Griffiths . 2024-10-12
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We had two main meals. The Surf and Turf and I had the Hunters Chicken. Both meals were beautifully cooked and plentiful. My partners steak was perfectly cooked. A half of cider and a lemonade were our drinks.
Mick Richards . 2024-10-10
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Staff were so polite and helpful! Nothing was too much trouble and the food was amazing and so was Wendy our server
Cathryn Allen . 2024-10-06
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We only live in Norton Canes and keep receiving offers through our door, we were at a loose end on Saturday and decided to give The Crown a try. We have a fabulous time, all of the staff were so welcoming and friendly and it always sets off a great atmosphere in a restaurant, the staff all seem to really like working there and have excellent customer service. We will be back soon, food was great but we enjoyed the friendly atmosphere. Thank you for a great dinner.
Natalie Starling-Booth . 2024-10-06
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Food was amazing, came piping hot and delivered to our table of many all at same time, no waiting etc. Customer service second to none, very attentive, very friendly and very professional. Prices very reasonable, well worth a visit for a romantic meal of two or for a party celebration like ours.
Alan Wright . 2024-10-05
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4.10.24 - We were invited back to see if things could be done properly. I have to say that this evenings experience is much more what we expect from The Crown, and indeed many of the Marstons pubs we've visited. Not only were we seated quickly, but our drink order was taken promptly as well as our subsequent food order. The food was cooked to perfection, and we were looked after so much better this time. Thank you!
Sharon Whitchurch . 2024-10-04
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At time of arriving there were just two occupied tables and another was occupied after us. Drinks order was taken in a timley manor, i asked for rare steak, i normally have medium rare, the steak that was prezented was medium rare. The bar staff were also the table waiters which explained that no one checked if our food was ok, no one asked if we wanted another drink and no one collected our plates and asked if we wanted a desert (we did check the desert menu and both of us wanted one, thats a £11 sale lost) no one came, i had to go to the bar to pay. Two bar staff, they must have been really skillfull at serving one woman so slowley. Not the service that we experienced before the food prices increased by over £2 an item.....not sure if i will return
steve Yates . 2024-09-25
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Visited the crown for the first time and customer service was excellent from the time we walked in to the time we left. All members of staff were helpful and pleasant. The food was lovely too and really enjoyed our meals. Cannot fault anything.
chris gardiner . 2024-09-17
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Great evening. Food lovely. Staff very welcoming
Susan Cawley . 2024-09-17
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We had a meal here with family around 5 years ago which was not brilliant and thought we will give it another chance, still the food is not great, very simple food, very golden, no actual colourful foods on any of the plates, unappetising!! This establishment could be an amazing place, with its great location and houses located close by, the pub was empty. Something is definitely wrong with this place. Sorry
Dean Mousley . 2024-09-11
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Just a flying visit, grabbed a coffee, staff where delightful and managed to make us laugh.
Nick Bradley . 2024-09-05
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Used the charging pod. Easy access shame about the graffiti on the machine Only one was working too. Update on the pods. Graffiti removed. CCTV signs added. We've eaten here twice now. Reservations are a must for food as it gets really busy at lunchtime. Lovely pub inside. Fully wheelchair accessible. Top food. No issues. Will definitely visit again.
S W . 2024-09-04
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Usually eating at the crown is a very positive experience but not so today. Service was so slow as to be virtually non-existent. Obviously short staffed. Food was good, as is usual but was spoilt by lack of service. Other diners were complaining bitterly. We usually tip well at the crown but left nothing tonight, no tip was earned.
Kim Walker . 2024-09-02
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I enjoyed my time here - the staff were friendly, the prices were reasonable and the food came quickly and tasted great. Atmosphere was good, tables weren't too cramped and it was easy to park.
Reece Bryant . 2024-08-29
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Good Service and great quiz with Dave!
Macauley Moseley . 2024-08-29
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Fantastic food, reasonable prices and lovely staff.
Lucy Clarke . 2024-08-28
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My self hubby and brother and sister in law often go out for lunch .hadn't been to the crown for ages went today so glad we did best meal we've had in a long time .so a big thanks to the chef and to Dawn for looking after us lovely food lovely people lovely clean place so a big thanks from the froggatt family
linda froggatt . 2024-08-28
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Great food and clean pub definitely recommend a visit
Neil Jeffery . 2024-08-26
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Great food, perfect service, good price. Been with my family several times over the summer and have nothing but praise for its continued good food and drink with a smile from all that serve us.
Ian Cotty . 2024-08-25
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Wow i was made so welcome at the crown on watling street for my pub dinner,molly the server looked after me whith a outstanding quality service . food was so good iff i had a bigger stomack i would have ate more,it was so lovley,quality food at its best,a roast chicken dinner,then a choclate and ice cream desert. My kindest regards too all the staff at the crown For making my sunday afternoon a enjoyable one From christopher matthews Long distance cyclist and google maps guide and photographer Who admires a quality service provided at the crown
Christopher Matthews . 2024-08-25
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A nice pub meal, decent food and not overly expensive. The decor is nice and the staff were very good. A good experience.
Chris Staffordshire . 2024-08-20
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Lovely country pub, ideal for a quick meal en route. We enjoyed the salad with chicken and bacon. The staff were friendly.
Caz . 2024-08-18
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Lovely food. Shame it's self service. Az Wen u need a drink foods goin cold when up bar . An it was very busy last night.. plus new decor lovely but lighting far to bright.
elaine new . 2024-08-14
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Food was great, went with a party of 8 and the meals came quickly and was all delicious. Staff was friendly and welcoming.
Jessie Blossom . 2024-08-13
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Superb all round Sunday lunch experience, fully supported by the excellent service from Lily!!!!
Steve Gould . 2024-08-11
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Lovely food, good staff, recently done out nicely, not sure why it's not busier
Phil Clements . 2024-08-07
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Nice pub but think prices have gone up since lock down ... £19 for fish ad chips !
Lynne Barnes . 2024-08-05
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First visit. Lovely Sunday dinner. Quick friendly service. Will be going back for more.
Dawn Blacker . 2024-08-04
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A relaxed atmosphere with very friendly and smiley staff. Food standards are good for a pub, with a good cook on the food with a nice presentation. Prices won't break the bank either.
Steven Rounds . 2024-08-02
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First visit and was really impressed. The menu was varied, and the food was good. Customer service was very good 👍. Decor clean and well maintained, looks like it has had a recent upgrade.
Jo Collins . 2024-08-02
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Just been, service was great, and food was lovely. Not been for years. So glad that I tried there again. My friend had Scampi, I had the gammon, with sweet potato fries. Perfect!
Lisa Bloxam . 2024-07-26
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This place has transformed, the food, service, value for money is Bang On! I would recommend 100% 👌
Janine Jeffery . 2024-07-24
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Nice friendly staff, lovely food at a good price.
Corey Banks . 2024-07-17
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Great place with food and staff are friendly
Craig Lee . 2024-07-13
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Ten of us gathered for family lunch, the service was excellent, considering the size of our party the meals came together, in a very short time. The food was delicious and enjoyed by everyone. Thank you to all. Highly recomend.
Sandra Fencott . 2024-07-07
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It's been a long time since I've eaten at The Crown. We were welcomed as we arrived, the service was quick and the staff were friendly and helpful. The food was excellent, beautifully presented, both the beef and turkey was perfectly cooked and tender. Although we were full we had sweets which were lovely. All at a good price, we'll visit again soon
Karen Thacker . 2024-07-07
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excellent food and service, pub is very clean and staff friendly. Well done def come back
Stephanie . 2024-07-04
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Excellent service, excellent food, staff very friendly and accommodating went the extra mile to ensure everything was okay.
Jackie Wright . 2024-06-30
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We all really enjoyed. It was good as well cause they squeezed us in. The staff were really good. I will be returning again.
deb brown . 2024-06-27
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The Crown is clean, light and airy. Staff were all very friendly and helpful with a smile too! My hubby had a curry and I had the pie. Very tasty food and will definitely go back again. Well Done Everyone at The Crown
Clare Smith . 2024-06-21
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Abysmal food camo peas underdone pie tough steak cheap tasting sausage, food is fairly good for price I still expect a good plate of food and good presentation not different coloured peas and underdone pie and horrible sausage also eggshell in my eggs! Avoid like the plague, chefs obviously inexperienced or just don't care about the food they serve
Luke Davies . 2024-06-21
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Staff were really friendly, and nothing was too much trouble, they were accommodating and let us sit in the bar, as our friends had to bring their dog with them….he even had his own little dinner, the food was really good, thanks for great service
Cindy Tonks . 2024-06-15
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Enjoyed every minute here extremely pleasant staff . Helpful and made for a very pleasant meal and drink. Each and every time we come here. Thanks to all
tony buet . 2024-06-15
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We had a lovely meal, there were 6 of us, all different orders, the food was very good, service was good too, even though you seemed a little understaffed at times, and the family enjoyed the quiz.
Lesley Humphreys . 2024-06-15
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Very good staff looked after our table of 10
Eric Jeffries . 2024-06-10
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Great food Nice place to meet up with work mates. Great service
jason addis . 2024-06-08
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The Pie meal deal was excellent value and we all enjoyed our food. The service from Molly and Mark.was friendly and efficient.
Jackie Preston . 2024-06-06
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Excellent food and desert. Will definitely be back / staff are excellent too. Italia was brilliant
Jack Daniels . 2024-06-06
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Great staff attention, Tallia was amazing and got us exactly what we needed. Great atmosphere and great food. We will definitely be going again. Thank you so much for an enjoyable evening on my birthday 🎂 🥳
Lorna Marshall . 2024-06-02
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Lovely little visit. The staff were warm and friendly. Food was great and the atmosphere was very welcoming. Will definitely be visiting again soon.
Si Traat . 2024-05-30
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Food was quickly served hot and tasted good. The lasagne was very slightly overcooked but to be fair I quite like crunchy bits!
Ann Edwards . 2024-05-30
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Popped in for our Sunday Lunch. Lovely place for a relaxing meal. Always made Welcome and even the Doggies get their Dinners there.
Keith Warren . 2024-05-26
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Always eat here best place around here we must have had 400 meals here ,still to have a bad meal .The staff are really good at there job
Gary Turner . 2024-05-26
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Very pleasant staff who are eager to please. Wendy was lovely and made sure we were well looked after.
Angela Williams . 2024-05-26
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Lovely meal, and a great friendly waitress, Italia. Steak was delicious and fabulously cooked. Highly recommended
jo-ann evans . 2024-05-23
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Bar service was slow. Wine very expensive. However our server Italia was fantastic
Theresa Lynch . 2024-05-23
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Food Excellent, Drinks even better. Service was on point. Thank you Wendy Emily and Molly for the great service👍
William Quirk . 2024-05-23
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We had a great experience, the food was good and the staff were all really friendly. Will happily visit again.
Laura Allwood . 2024-05-20
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Lovely and pleasant staff. Restaurant clean & tidy. Toilets good. Food excellent, cooked to our liking and good food
Sue Mickey . 2024-05-16
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Expensive, long waits to get served. No atmosphere.
Tracey Riddoch . 2024-05-13
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We havent been here for a few years as the food was rubbish, but we went tonight and i was amazed at the food and staff level it was fantastic, and for one member of staff (Italia) she was fantastic a massive thumbs up from me and we will be going back. Thank you to all at the crown, brownhills
Steven Roberts . 2024-05-11
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Called in on a Thursday lunchtime. Good number of cars on the car park and quite a few customers inside when we went in. Very pleasant welcome and no delay in ordering drinks. After studying the menu we made our choice and shared a hot steak and cheese baguette. Food arrived after a perfectly reasonable timeframe and was hot but not too hot, packed with steak and plenty of cheese with some chips included. Very impressed by how clean, tidy and welcoming this place was and will certainly visit again for an evening meal. Very happy, thank you!
David Richardson . 2024-05-09
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The food was great we had the early lunch 3 course well worth the money and recermend a visit staff good and service brilliant
Stephen Warke . 2024-05-05
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We thought 5pm on a Sunday should be reasonably quiet - and based on the carpark and restaurant, it definitely wasn't overly busy. Firstly, we waited over 30mins for a couple of pies and kids' meals, but I could see there were a couple of bigger groups also waiting so fair enough. For dessert, we ordered 2 children's desserts which also took 30mins to arrive. We nearly left rather than wait. The order via QR code was glitchy so we had to give up and wait at the bar, it was also showing items available which weren't and visa versa. This is the second time I've been here within a few weeks at a quietish time and had to wait longer than you'd expect. The Crown used to be a nicer option over other pubs in the area with a varied specials board and cake choices, now I think it's nowhere near as good as it used to be.
Julia Littleton . 2024-04-28
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Menu is better .But this place used to be really busy when it was 2for1 now its dead .The portions are so small for the price you pay especially compared to the husky Arms down the road which is now always busy !need to review size of portions and or price
Leigh Neill . 2024-04-25
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Efficient friendly polite service, even checking whether we wanted coffee before turning off the machine. Lovely food, delicious pudding and lots of choice. Dog friendly in areas with treats and dog bowls available
Kay Peacock . 2024-04-20
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We had a birthday/family meal for my Mom. The food and service was excellent in relaxing surroundings. Thank you for making my Mom's birthday special.
lisa Robotham . 2024-04-20
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Excellent food and very good service from the girls
Graham Wilson . 2024-04-20
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Very clean quiet and the food was hot and excellent 6 clean plates. Staff are lovely
anthony dyke . 2024-04-18
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Along with eighteen off our friends and family we enjoyed a lovely afternoon lunch to celebrate 🍾 my 80th birthday Dawn and Molly were very helpful as always, we use the Crown regular. Cheers Barry 👍
Barry Roberts . 2024-04-16
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Staff are amazing as always and food is great too. Will definitely be back
Lisa Rushton . 2024-04-14
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Just had a lovely meal. Service was great, I has organised for a cake to be brought out at the end of the meal and staff were brilliant, bringing plates, a knife and serviettes. I was also allowed to put up banners, confetti on the table and being helium balloons for the table too. Food was tasty and a good selection.
Lyndse Griffiths . 2024-04-13
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A lovely place, the staff are amazing. Dawn, Simon and Molly are fantastic they always make us feel welcome as do all th staff. We wouldn't go anywhere else for food. We would recommend it to anyone looking for a friendly place to eat. Nothing is too much trouble for them. The food is amazing too.
Tracey Holland . 2024-04-10
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The staff where pleasant and I thought how hard working they were, considering the amount of people that where there we were served very quickly.!! The food was excellent and this thought was shared with all 8 of our party.
Jim Heartless . 2024-04-04
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A really enjoyable experience, great food , great service and pleasant atmosphere .
barry smith . 2024-04-02
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Food was great service was good staff friendly and attentive
Pat Davis . 2024-03-31
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Staff are so friendly, smilie & polite. The place is very clean & the food is lovely
Debbie Hendon . 2024-03-30
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It was really busy and there was only one member of staff on the tills so there was a bit of a wait to order. I realized I had been over charged and the issue was identified quickly and refunded the difference. The food was lovely again the only moan my son has is that there are not enough beans on the mixed grill 😂
Amanda Reddish . 2024-03-28
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Staff are always friendly. Nothing to much trouble, food is outstanding, especially the chicken and bacon salad yum 😋 Etc. We also go every Xmas. It's fantastic atmosphere. This is the only place we go at Xmas time. Will be booking again for 2024. Fantastic 5* Pub .
Natalie Allport . 2024-03-28
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The staff was skeletal. The food took over an hour and a half to come. It came in a minute portion and didn’t have on the plate what was on the menu. We used to go here all the time pre Covid. Now it is somewhere we will never go back to. Extremely disappointed.
Molly Hackett . 2024-03-25
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My experience for the meal 😋 very good quality and tasty. Service friendly and helpful throughout will definitely book again Thank you
Brenda Smith . 2024-03-25
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The food and drinks were good in a relaxing atmosphere, I would recommend dining with the family
Michael Slattery . 2024-03-24
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Waited over 1 and a half hours for food. Poor service and badly managed situation overall!
lewis price . 2024-03-23
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Lovely meal, wonderful service. A well done to the young lad that served us and brought our coffees over. He was very helpful even though he was busy.
David Yates . 2024-03-18
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Burger ok but should have more salad Nachos wit pulled pork small portion £14 it’s to much fish no good batter too soft should be crispy
Mateusz Jonczyk . 2024-03-16
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Overall the food was great I would have scored slightly more but my pie was not as hot as it could have been! Which is a shame as the rest of the food was lovely. Great service and drinks too!
Kate Chester . 2024-03-16
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Took mother there for mother's day dinner,we had a beef dinner which was totally unedible, we waiting two hours for this and when we told them it was unedible all we got was told we didn't have to pay for it,not that I was going to anyway, no we will get you something you can eat, no here's a voucher for a free meal having serving you rubbish.,He was just going round saying the same thing to everyone who ordered the beef dinner. Avoid this place.
Stephen Everall . 2024-03-15
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I’m sorry to say I found everything very poor the service was slow the food was not up to expectations
David Tapper . 2024-03-15
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Very clean, very friendly staff and genuine beautiful food
Daz Pugh . 2024-03-13
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Clean and tidy pub. Friendly staff and good food. One criticism, bring back the 2 for 1 menu or offer the 30% vouchers more often
kathm rollins . 2024-03-13
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Our second time visiting first time round was great. But when we booked a table of 7 we got put at the back of the pub in a cold narrow corner with dogs we kept nearly tripping over. Half the food we was ordering was out of stock half the pudding was out of stock so we left it. Coffee machine was out of order lipstick on the glass. We told the bar keep and he gave us 25 discount it is a shame as first time around was 5 stars but won't visit again.
Mr bites . 2024-03-13
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Service was excellect, very friendly and helpful, food was piping hot and cooked to perfection.
Liz Spencer . 2024-03-11
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Went on Friday 8th Nov to meet some friends. Great atmosphere and excellent service from really friendly staff. Can't fault the place
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Once again dinners were cold, use to love toby’s not anymore complete let down. No more visits here I hope other Toby restaurants are better? Unfortunately this has happened before . No more off my list of eating there.
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I would not class this as a 3 star hotel, calling it a hostel would definitely be more appropriate. Hallways smell of must and regret, with a new smell for each hallway. First room was nice and modern but an icebox (zero heating in back section of hotel, radiator leaking/not working), second room we were given was like the shining, hole in door too! Luckily no creepy twins in hallways but that’s my only positive. Full refund given (apart from £15 which they clearly need for refurbs).