Based on 936 opinions finded in 2 websites
Based on 936 opinions finded in 2 websites
Opinions
The food was amazing the staff were very helpful friendly attentive Nicky was very good the pub was very busy but she just kept going with a smile on her face
Nicola W . 2024-07-24
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My husband came in last night and ordered the mixed Grill it was cooked to perfection well done to the chef. He also said nicky pores the best pints.
Hay Lovatt . 2024-07-23
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Lauren & Amy were amazing service was very good the food was amazing was told it was Tom in the kitchen
Nicola Williams . 2024-07-22
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I'd never been to The Greyhound but they leafleted Gloucester homes last week so I thought we'd give them a go. I did think that given they had undertaken an expensive promotion they would be making a special effort in the pub. Alas, far from it. Service was half-hearted. For example, when my plate arrived it was minus its peas. I had to really insist to get the waiter to take the food back and add the peas. The food was really poor. The fish was good enough but the fries were dry and not the chunky chips that would have been more appropriate. The veg burger was just about okay, but the steak and ale pie was awful. It was very dry, as was the mash potato. The gravy was ridiculous: the tiny bit in a jug was so thick that it was hard to persuade it to leave the jug even when tipped upside down.
Richard D . 2024-06-20
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Food not up to standard for a roast dinner
big b . 2024-06-02
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Lots of food not a available from the menu -tbf - it was well.explained but there were no burgers left ? How can you not order in one enough of the most popular items on the menu ? Ordered pizza instead -small and overpriced in my opinion
Iain Stuart . 2024-05-28
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Staff very happy and helpful, nothing was too much trouble, food was marvelous, and everybody got to eat at the same time. Very enjoyable experience
Jack Oakey . 2024-05-06
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We originally dropped in because they have a faster/ 50kw electric charger in the car park but once in we were really pleased to see a non-gluten menu too! It makes it so much easier to pick and order food we loved it!
B T . 2024-05-06
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My coworkers and I went there for a friend’s retirement. The food was amazing, outstanding service with friendly staff, and surprisingly their Pepsi soda was nice and bubbly which is hard to find in most pubs! The place was clean and the atmosphere was extremely pleasant. Kudos to my coworker James C for recommending your place for such an important event.
Taylor C . 2024-04-28
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Large group for leaving do. Seperate area, well looked after, everyone happy with food and drinks. Will return!
James Comer . 2024-04-27
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Fab place, friendly and welcoming staff. Food was lovely, especially the banoffee tart! My only gripe would be more vegan friendly options please! I had Thai style curry, and banoffee tart with vegan vanilla ice-cream.
Orla . 2024-04-25
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Good stop to eat and watch a game or something.
Yo Diac . 2024-04-24
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Great service and excellent food and charged car while here
Kelly Porter . 2024-04-22
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Been to the greyhound pub a few times and food and service has always been great. I would highly recommend and will be going back 😊
Sofia Fischer . 2024-04-17
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Food v good hot. Service v good Atmosphere v good Would recommend easily to friends
Roy Sullivan . 2024-04-16
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Never had a bad meal here. Went on a Sunday afternoon for lunch, had the Thai Green Curry and Banoffee Tart. Food was excellent, staff friendly and we received our meals quickly. Always a pleasant experience.
Robyn Arctic . 2024-04-15
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Great food reasonably priced staff very friendly
Chris Taylor . 2024-04-13
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Booked online , assistant manager rang before visit to say tills had gone down so could not trade. Went to a competitor had a good meal
Ian Shiach . 2024-04-13
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Great pub and service from Mark and the team. Cowboy burger was top notch and can't beat a good pint of ale
Ben Bishop . 2024-04-09
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Was booked for my birthday. Unfortunately it was me who suffered food wise. I ordered the kebab and Unfortunately when I received it it was cold not even luke warm. I did send it back but by the time I received a new one the rest of my family had finished their food. Bit frustrating as it didn't appear very busy atleast not on the food side of things so I was a bit Disappointed
Michael Jeffrey . 2024-04-08
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Good food pleasant surroundings and a working car charger too.
Tim Curtis . 2024-04-03
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Missed items off the ordered food, overcooked, some items cold, sauce still jelly like. Outside in the garden so slippy due to years of dirt. Place needs a new team and a clean. Okay for a beer as long as not in a rush, just get food elsewhere
Christian Farmer . 2024-04-01
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I have sent an email in regards to our experience with you. Unfortunately it was not very good at all. This was our first visit to eat at the Greyhound and will probably be our last which is a shame as we live within walking distance. Food was cold and well over cooked and when telling a staff member it seemed like we were causing him a problem. But enough said hopefully the email gets to the correct person.
Amy Lees . 2024-03-31
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Loved it, the food was great. The vegan cheese was unreal
Jonathan Munoz-Rennie . 2024-03-30
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We received a voucher through the post so thought we would try it out. There was a bit of a wait on food but we were happy to wait. My partner ordered the mixed grill and I ordered the ultimate southern fried chicken burger. We also got the burger bar for our baby.The portion sizes were pretty decent and the food was tasty. The service was good and the person waiting the tables was polite and reassured us the food was on the way. It was quite busy for a Thursday lunchtime but the staff seemed to be calm and on top of it.
Tiffany Birch . 2024-03-29
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Nice friendly pub with good food.very nice atmosphere 👌
Paul Walker . 2024-03-29
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Myself, and my fiance have been regular visitors to The Greyhound in the last 18 months. Most times we have a meal. We have never been disappointed with our meals, or the service provided by the staff. The weekend of 22nd of March, 2024, our friends came for the weekend. We booked a meal for the 4 of us, as it was the females 60th birthday on Saturday, and her husbands birthday on the 23rd. It was not only their 1st time to The Greyhound, but also to Gloucester. They were very impressed with The Greyhound, and said we had chosen such a lovely place for our meal, which they also thoroughly enjoyed. After our meal, the staff brought out the birthday cake, which we had dropped in earlier in the day. Staff were singing Happy Birthday. Our friend was very overwhelmed, as she did not expect it. I have to say, from bar staff to kitchen, and waiting staff, everything was spot on. Absolutely nothing negative to say. Thank-you to all at The Greyhound. Xx
Helen Dalley . 2024-03-25
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Went there last Sunday to watch the football with my son...got there 12.40 sat in nice seat by bar opposite the TV...there was 3 tables I sat in middle best view... Then a bar lady came over put tables reserved for 2pm..I asked who for the regulars was her reply....12.45 my son comes in gets himself a drink...then a party of say 6 sit to my right ..I think I will move over to far left so they can get in I won't be selfish...so I'm sat on far left table my phone goes so I get up to take call outside...and a punter sits in my seat ..he knows its my seat but still sits there. What u doing u idiot I say don't call me that I said ur a rude idiot In fact u could clearly see my drink is there....he said we booked table ibsaid yes 2pm it's 12.50...I go outside as I'm raging to take my phone call ..I come back in no drink ..manager comes over and asks me to leave as I swore at 1 of his customers ... a rude idiot isn't that bad when someone jumps in your seat ....i did point out to him it was his fault booking tables at 2pm and his customers expecting it demanding it at 12.50 and pushing out a customer as he just got up...I understand all pubs need regulars it's good business for them and they need to be kept happy ...but it was his customer who was in the wrong ...and the manager could of handled it so much better ...this manager is new to the pub and has a bad attitude...the previous week I asked for pint of pepsimax which was 2 thirds full he said that's what u get as u didn't have ice surely ice is optional ...u wouldn't serve a pint of carling other larger available with a third missing.... As I can't reply ...I was never offered another table my son was which I didn't no ...and that still leaves me with time 12.50 and table reserved for 2 pm ...which I thought we could watch first half..ur customer sits in my seat as I get up u think this is OK Ur customer was rude which I told him this people heard what I said ... I also heard a footy fan Sunday was swearing inftont of kids and u let this go .. Atleast u took time to reply instead of a box standard copy and paste reply... Looking forward to ur reply .. ..
Allen Tatton . 2024-03-23
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Disappointed I had the cauliflower wings house salad. Only 4 small cauliflower wings , no red pepper , dressing or crispy onions . Tasted OK but not Great. No one came to ask if OK as I would have told them. Not sure will come back 😕
Viki Smith . 2024-03-20
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New manager has a terrible attitude I see his reply to people's complaints is a box standard reply..hardly going out of his way to reply to different complaints with any time care or thought
Allen T . 2024-03-19
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1 hour wait food cold sent back spoilt mothers day a bit but was with my family alway enjoy kids food ok but adults roast wasn't had 4 puds as compensation think they were short staffed hence 3* they use to be very good .
shirley gibbons . 2024-03-19
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Stopped here to make a change from motorway services. What a brilliant decision, staff were great and food was perfectly cooked and tasted fantastic. Will definelty be stopping again.
Mark Trigg . 2024-03-18
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All round average. Slow service a one hour wait.
Magic Tricks . 2024-03-17
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As a Chef myself, I was so disappointed with the roast dinner that was served to me. Roast potatoes were mush, Turkey was dry, red cabbage was steamed and gray was runny and tasteless. Would not recommend and won't be back. Sunday roast, only had 2 choices.
Debra K . 2024-03-17
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Booked a table for 5 for mothers day and we had to move as there were on 4 seats. So bad start to the day. Ordered food and drinks which were fine, this is when the problems started. The starters came out and then my daughters order was wrong so had to send back and get changed. It eventually arrived after everyone else had finished starters. Then the mains took 2 hours to come out after requesting where they were, mums meal was sea bass and the spaghetti was in one big lump, the 2 gammons were burnt on one side and the one should of had fries and not chips and that was wrong. My meal had cold fries and and my wife's chicken was tough to cook. We didn't complain whilst eating as we were hungry and already had too wait 2 hours. When i did complain at the end of the meal I was informed they would speak to the chef. No offer of compensation, round of drinks or anything. Very disappointed and it ruined Mothers day for my mum and my wife. Will not be going back in a hurry.
Nathan Richards . 2024-03-11
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The drinks were good and the service was fair but the food was only warm and the chicken and steak was overcooked
elizabeth callaghan . 2024-03-10
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Didn’t have a good experience with Mothering Sunday meal here and not coming again. We booked a table of 4 for 2pm. Arrived at 1:40pm, sat down quickly, ordered food but took an hour for food to come out. The waiter delivered foods and wanted to get away asap. We told him that the mega mixed grill was cold and looked like it’s been sat under the lamp for a while, then we got given a choice of waiting even longer as kitchen really busy or heated the plate up. We chose to have it heated up as we were hungry but not paying £21 for it. Then we couldn’t eat it anyway as it was pretty disgusting. Three roast dinners were luke warm, we asked for extra gravy from 3 staff, as they were really dry but the gravy never came. Stuffings were hard and chewy. Next table ate half their foods and left too. We gave most of our meats to our dog. No point advertising for Mother’s Day Weekend meal deal with beautiful leaflet if your kitchen can’t cope or short of staff. Although the mixed grill and drinks were taken off the bill, it just ruined our celebration.
Sarinya Parkhurst . 2024-03-10
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Good pub tvs available food is good
Connor Wakeham . 2024-03-08
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Family of 4 - two adults and 2 kids visited around 1-2pm on a Sunday. Great service and very welcoming from the beginning- we ordered food (not Sunday roast) and it was served in super quick time taking approx 10 minutes. The food was really well cook it was a nice environment and they even had board games for families which was ace. All in all a really nice place, reasonable price and would have no hesitation to visit again. Many thanks!
Richard Moseley-Kendall . 2024-03-03
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Very helpful professional food was hot and tasty service prompt and polite couldn’t ask for more shall be going back soon
Stewart Wakefield . 2024-03-03
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Friendly happy staff with second to non service, always happy to help
Andy Charman . 2024-02-24
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Helpful friendly staff. Lovely meals well presented and great value. Portions were good. Dog friendly which is a bonus.
The Ghost lady . 2024-02-23
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4/2/24. Had roast beef Sunday dinner, the beef was so grisly I had trouble cutting it with a knife and chewing it. Halfway through chewing it had to take it out of my mouth and put on side of plate. I have all my own teeth. Other members in our party had the same problem, they also have their own teeth.
Peter Hicks . 2024-02-19
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AWFUL! AVOID!!!! Where do I start... we ordered our food all fine. Our food arrived and 9 out of 10 meals had something wrong. The chicken burger was drier than dry! My 2 years old waffles were burnt . My onions I could tap on a table and hear knocking they were so overcooked! Food was missing. The burger buns were rock solid. We were waiting for a check back to see how food was and it didn't happen. We went over to the bar and asked to speak to the manager. AMY then called LAUREN ( deputy manager) her response was , what do they want ! We then told them all our problems as we have spent well over £100 to be told well due to policy we can cook it again but can't give you money back ! For 1 we had young children who will not sit down much longer and 2. I will never been eating there again . LAUREN and AMY were so so rude. I am not one to complain as I've worked in restaurants before but honestly the food was so poor and handled so wrong. I will be back to speak to another manager and she cannot have that title. She is awful. There was no check back because in her words ' well there is only 2 of us' that really isn't my problem and good job I'm not a mystery shopper as they would be shut down! I work hard for my money and take my family out to be treated and this is our experience. Absolutely awful
Jess H . 2024-02-18
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Excellent tasty food and served hot staff very efficient in serving at the busy bar
Alan Hughes . 2024-02-17
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Lovely food . Had an amazing time the other day ,great atmosphere and very friendly staff. The the manger josh was very welcoming :) can’t wait till out next visit
Lisa Cromwell . 2024-02-11
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Lovely food and great atmosphere with staff
Jacob Cromwell . 2024-02-10
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Pleasant experience friendly staff didnt eat so wont comment but everything else was superb.
Chris Bircher . 2024-01-29
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40/45 minute wait which was fine as we knew we’d be getting freshly cooked hot food. How wrong we were. Cold, very bland tasteless food, chips were coated in what looked like a black pepper which we thought was seasoning but turned out to be part of the tray they were cooked in. No one checked if food okay, so 3 out of 4 of us went home hungry. Shocking.
Wanderer07966493647 . 2024-01-28
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Although busy was greeted with a warm welcome. Food was good
susan underwood . 2024-01-27
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The food took over an hour to come :(
Capt Silverpants . 2024-01-27
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Love this place. Food is always amazing! Highly recommend the Ultimate southern fried chicken burger👌Staff always very friendly
IAmStuperman . 2024-01-21
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Brilliant pub. Management can’t do enough for you. Must visit
aptr96 . 2024-01-06
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Went to the greyhound for food with my partner and some others. Food was really good and great service from Nicky Ashleigh and Simon
Lauren allen . 2023-12-04
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The drinks and food we had was wonderful and better than 12 months ago. Since the change of management the Greyhound has improved. Staff and service was great with no wait times, and service with a smile. Will eat again in the Greyhound
Craig Phelan . 2023-11-29
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It would have been helpful if our name had been on the reservation sign on the table, but that was a small issue. My husband just queued at the bar until someone was available to confirm that the table with our time on was ours. The food was quick to arrive, hot and tasty. Our only complaint would be that the children's food was quite expensive. Apart from that everything was superb thank you.
Jan Dunstan . 2023-11-26
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Ordered a steak and ale pie and chips when it arrived the pie must have been reheated a few times as the top crush was black all the way through which had to be changed however they must have just removed the pie and left the plate on the side while they heated another one because when it came back with a new pie the rest of the meal was almost could will not be using them again.
Keith Blanchett . 2023-11-24
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Food and service very good. Quite quiet for a weekday lunchtime.
grahamb47 . 2023-11-20
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Delicious lunch cooked by chef Simon and lovely friendly service by Darby. Definitely recommended.
Sam Pereira . 2023-11-18
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We came last minute for a meal with 11 of us 4 adults and 7 children. Darby was very welcoming and great with the kids, she made us a table so we could all sit together. The food was great and we all enjoyed. Hats off to Simon the chef sir doing all 11 meals at the same time for it all to come together and nice and hot. Thank you all
lmselectrical . 2023-11-18
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The booking was very easy to do online & will be doing that again. The food was very tasty & good value for money A minor criticism was that there was litter all over the floor right by the front entrance which did not give a very good impression. Having said that it will not stop going back again for lunch.
Kathy Sandles . 2023-11-17
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Amazing staff, great service and lovely food. Will definitely return, what a lovely pub!
Laura Evans . 2023-11-16
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Excellent service frome Nicky, Ashley and Anitta
edwin talbot . 2023-11-16
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Good service and calm atmosphere. Just what I needed. Always good to see familiar faces like Nicky’s. She’s great 😁😁
FarAway14980140505 . 2023-11-16
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Myself and colleagues have been coming to the Greyhound for years for our pints of pepsi and a burger. Every week we are served by the delightful Nicky who welcomes us warmly. Nicky is incredibly enthusiastic and cheers us up from a day in the office with great banter. Great place. Great staff. 10/10.
Chris J . 2023-11-16
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Always there for me after a crappy day at work. Food always served with a smile! Staff are always welcoming! :)
Nathan g . 2023-11-16
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Really great food and good selection of beers, person behind the bar was lovely. Her name was Nicky and was full of laughs, great service! Would definitely recommend this place good for watching sport also.
Itshighman . 2023-11-14
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Lovely staff very friendly food was lovely Nicky Ashleigh and Anita were so good with us
Ashleigh Ferguson . 2023-11-10
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Had a lovely family meal at the Greyhound. Thanks to the chef, the steak was cooked exactly how i wanted it. The staff were very helpful and efficient.
Susie Allen . 2023-11-09
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Great pub very relaxed atmosphere,food is always good value,staff very friendly especially Lauren the barmaid.
mark allen . 2023-11-09
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Service at the bar was terrible. I asked the male bar staff if he was serving and he said his shift hasn't started yet...5.59 it was. No other bar staff in sight. My kid was feeling well so I asked if he had a takeaway tub. He said no...I asked a young waitress who happily helped me.
Ceri Perkins . 2023-11-06
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Very good service and food is very good,a very pleasant place to come.
Paul Cleevely . 2023-11-05
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We had a spicy pizza to share was absolutely first class staff attentive polite respectful we loved our lunch experience not been in a while throughly enjoy it
SusieLC1 . 2023-11-05
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Lovely service, good choice of beer and a nice environment! Came for drinks and to watch the football and had a great time.
B4590WCjessw . 2023-11-05
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Great meals ,atmosphere and very friendly
Lana Price . 2023-11-02
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A school reunion, well cared for by the staff.
John White . 2023-10-30
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Lovely clean pub, especially the toilets, warm and welcoming environment Food and service was good and very enjoyable. Staff engaged with us and made us feel welcome. Well done all
Vivenne Wadley . 2023-10-29
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Menu a lot more limited and prices have increased ( however we are in 2023 and everything has gone up). I am only posting this review as this is the second steak (had steak twice in a 3 week window) which has been perfect. Slightly bigger than expected, however medium rare, cooked to absolute perfection. Just wanted to say we’ll done and I look forward to the next. One negative…pepper sauce, I am sure this has doubled in price (2023) however the jug was less than quarter full…for the money not worth it. Overall for a local pub amazing
matt_newman1973 . 2023-10-25
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Lovely Sunday roast. Very quick service, Staff very good.
Lynne Chandler . 2023-10-10
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Friendly staff and good food.promlt service. Good value.
Roger Smith . 2023-10-08
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Came here for lunch with my grandmother and the food was absolutely delicious! Best burger I’ve had in a while! The service was fast, friendly and it’s always a nice atmosphere any time we come in. Thank you guys!
shenzie_93 . 2023-10-04
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A shame the menu was cut in half, but the service from Nicki was outstanding, the heaters in the outside area will make me come again
Jay L . 2023-09-28
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nicky was great.. payrise required
Enasio Rosselli . 2023-09-28
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Lovely service, Great food very happy
Miranda Walker . 2023-09-27
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We arrived at mid-day as a party of 14 for a funeral wake. Bar staff set up a tab for us & everyone ordered their own drinks & then food from the standard lunch menu. We were served by Darby & Ashleigh who couldn't have been more helpful. We all enjoyed our food & drink greatly & had a lovely time reminiscing about Mum. Thankyou very much to the whole Greyhound team.
Robert Thompson . 2023-09-26
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We had a lovely meal with visiting relatives, the staff were friendly and the service was quick. Tom made sure the dog was well watered as we ate our food, we even stuck around for more drinks before going home.
C7408RIstevenl . 2023-09-24
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Food and service were spot on. Fast service from the kitchen and Bar. Went with friends, Steaks, Pies and Sides were great. Would recommend 100%
Jason G . 2023-09-16
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Served by Nicky, nice cold well kept beer, lovely friendly atmosphere as always. Always a pleasure to visit.
G2720VVdavep . 2023-09-15
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Called in for a pub lunch, excellent food and a delightful barmaid who was extremely polite and welcoming with all of the customers, a natural. Two steak and ale pies which tasted fabulous, best pint of Guinness in the area by far. Thank you so much.
eamonn403 . 2023-09-13
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Henry and the bar / kitchen staff were amazing tonight, great food served very quickly. I know they’ve only recently taken over, but could not fault them. Thank you.
Chuckanydanger . 2023-09-09
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Lovely pub as u can see from stars
Ann Gale . 2023-09-08
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Lovely food and great service by Nicky, friendly and nothing to much trouble for her, will definitely recommend this great pub
Emma Kelly . 2023-09-07
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The food was very tasty, lovely service from the staff and the place has a lovely and warm atmosphere.
Lily H . 2023-09-06
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We chose to come here because there is a good gluten free menu. We ordered our food at the bar including gluten free meals for my 2 sons (12 and 15) I checked when ordering that the gluten free burger would come with a bun because my 12 year old said he would choose something else if not and was assured there would be a gluten free bun. We waited a while for the food to come but didn't mind. Then someone came out to say that our food was ready but there was no bun for his burger so he had to have salad with a naked burger. He was really disappointed. They were delighted to see gluten free chocolate cake on the menu so I ordered 2 of those to make up for the disappointment as wellas a sundae for my 3rd son. Again after a wait we were told they could only find one in the freezer but would keep looking and let us know. About 15 mins later, one chocolate fudge cake and one sundae was brought to the table by the lady who took the order and payment with no mention at all of the third. When I said we'd paid for 3 desserts she started reeling off others that we could have so I remind her that it would be gluten free and asked for another sundae. Overall the food we received was lovely but the experience was laughable that we were told of the stock problems when our food was ready to come to the table for both courses and some miscommunication that resulted in only 2 desserts being brought out. For my sons with Coeliac Disease eating out can be stressful and embarrassing and unfortunately that was the experience here, with their differences highlighted. Such a shame with the impressive gluten free menu.
Hanna Cannard . 2023-09-05
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Friendly and welcoming staff. Food was a decent price and plenty of it! Enjoyed our roasts, thank you 🙂
Sam Kennedy . 2023-09-03
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Lovely roast and great atmosphere. Amy was polite but professional. Well done to the new Manager and team
julieh8159 . 2023-09-03
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Food was good, Amy the server was friendly and doing 3 jobs at once. Atmosphere wasn't great, food was meh even by pub grub standards, service was the best, perks to Amy for running around and the barman who was friendly.
Jacob Richardson . 2023-09-03
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What an absolutely brilliant pub, we had such a great time, even though we just had drinks! Bar staff where just so good, but Niki couldn't do enough us!! We will definitely be back, but for food and drinks. Loved it.
Roving35044848415 . 2023-09-02
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A lovely evening, great selection of drinks, made all the more enjoyable by the wonderful service of barmaid Nicky.
Karen B . 2023-09-02
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Tricky Nicky. Service with a smile. (Most of the time) Old reliable, kept the pub running during turmoil. Well done. (Counting down to retirement)
gdit2021 . 2023-09-02
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23 Opinions
I had my Baby Shower here. There were 11 of us in total and we all had afternoon tea which consisted of four delicious courses and unlimited teas, coffees, hot chocolates and water. The food was so go
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