The Green Shepherd's Bush in Hammersmith and Fulham - Phone Number, Reservations, Reviews

It was a nice desert place to go in Shepherd Bush

Emon was helpful and accommodating, ice cream was very tasty!!

The ice creams are delicious, but the service is terrible, it takes a long time and they don't even know the table.

The guy at the counter that is named Emon is not a nice and his not a good seller and not a good talker

There is someone called Emon at this creams shop and he is horrible he refused to change or return my ice cream that was not yet ready 😡

Absolutely delicious waffles and crepes. The spiced apple hot pocket was incredible.

deliver to wrong address and didn’t even return

Really nice, great service, great desserts.

Asim and his coworkers are great and very attentive. I’m from Los Angeles and this place is great. Been in London the week and I came here twice. The selection is off the hook and servings are a great deal. I wish we had one back at home.

Amazing and friendly customer service especially from Emon.

My food hasn’t showed up but it says delivered

emon was so polite he provides really good service was the most polite and helpful worker i have ever interacted with

Emon served me today with my little brother, he was very friendly and accommodating and was very kind

Very disappointed with the service and the unprofessional staff i Ve been charged 7,50 £ for a kids Icecream 🤔

Taste was good but the serivice was very bad . There was a hair in a ice cream jar and i reported it but the staff was rude with his voice and didnt not accept there was a hair. Then he accepted with a rude face after i pointed the hair .

Amazing service Elon was really lovely

Turned up this evening, card machine not working. Went to get cash and came back. Ordered a sticky toffee pudding but they ran out of it. Chose fudge cake instead and asked for custard with it, they said the microwave was broken so they couldn’t heat the custard. Then asked for a cappuccino but the coffee machine wasn’t working. Absolute shambles. Now I see why it has a 3 star Google rating. Will definitely not be attending again. It’s a shame there’s no Urban Chocolatier nearby. They are much better in my opinion.

Today I went in creme shop, the place was amazing.. very big and comfy, also very clean. And the staff who serve us was Emon, he was very gentleman, he help me with my order, and making my food is excellent quality. Thank u so much.. I will come again..

I went there today with my friends after a very long day and our order was really long and Emon Ahmed was an absolute dear taking our order. Also the crepes were huge definitely more than a serving for one person!

There was a hair in the ice cream, which completely turned me off

Very bad treatment, today they advertised free ice cream may 17, when i went there they said it finished at 6, other people on instagram say they told them at 3, There is no mention of end time for the promo on their instagram

Put an order in at 9pm and it said it was coming at 9:35 and never came until 11. Waffle came cold and the chocolate was all dried up

They gave me 2 red velvet cakes when I order 1 lemon meringue cheesecake and 1 red velvet cake

Absolutely rubbish,always don’t have ice cream and made new menu but noting available. Definitely not coming again and don’t recommend.

It was a bit squishy not usually how I get it

The place is nice. They have a great selection of ice cream flavors. The scoop size is decent. The taste is really good. The staff is nice. The service on the tables was minimal as the staff was low. We went on Saturday at noon. It wasn't busy. We will for sure visit again.

They poured the syrup on the waffles and the cheesecake was still defrosting. I am sure the people working there could make a cheesecake in house.

Great service. Be warned, the portions are massive on the waffles!

Poor they missed out some of the order I would like a refund or reorder

Ordered on Deliveroo few times every single time have had missing Items. They don’t have two brains cells between the lot of them. An order is an order prep check send, they make this look like an impossible task.

Very bad experience ordered two Slushies for the two boys and only one turned up with a milkshake that I’d ordered for myself shepherds Bush creams somehow always make a mistake my suggestion order from Hammersmith

No ice cream came with the waffles

Didn’t listen to my message not ringing the bell

They didn’t put Carmel on my order

My drink was all over the bag and i csnnot drink it anymore i demand a refund

Utterly poor service. Staff need to go on a training course relating to Customer Service. They all lacked eye contact, no one smiled and nor did they bother to take our order until I ushered someone to the till. Very bizarre. There were very few items on the menu that were available.. I went in for 2 of the new items and walked out with neither.

I’ve been given the wrong order

I love this place, everything is amazing the staff is very friendly and polite.

Driver went to a different address and delayed delivery which caused ice cream to melt for both items.

Took my two boys on Sunday evening and have to say considering there are negative reviews our experience was VERY POSITIVE!! My boys had waffles one was create your own with Lotus Biscoff and although it didn’t come with ice cream he did get ice cream and my other son has the Tropicool waffle both amazing and the waffles cooked to perfection!! I had the Berry Slice Sundae which was delicious!! It had fresh berries and crumbled meringue pieces. Overall the food was excellent and we received excellent service and the staff went out of their way to make it a lovely memorable experience

So early I waited for them but delicious

The food was never delivered. Driver went to the wrong place and then claimed the wrong address was given. When the correct address is shown in my account.

I love this place. Good price.. and tasty.

Cookie dough was rock hard not edible

Save yourself the trouble,just keep scrolling

Good variety but felt some artificial flavours

We went in and staff refused to even talk and just pointed us in directions instead of communicating. The guy did not listen while we were ordering the 2 items we wanted. So we had to order twice. And made it seem like it was our fault. The food was nowhere as good in other locations.

I bought two waffles expecting it to be fully with bueno sauce however one barely had enough sauce

Avoid their hot chocolate. Ordered 3 Luxury Hot Chocolates came to £8.85 and theres no taste of chocolate in any of them. Taste burnt and gritty.

I didn’t get my popcorn chicken waffles in my order. I need to be refunded £6.95

Waffle is cold and soggy! Terrible service

I have been a long-time customer and for the first time, I have been denied a NHS discount. The server (Karim) said that the branch was different to the other Creams’ and afterwards, he was chuckling with the other server and said something in his language while glancing at me. I did not feel comfortable with him. Such a shame I have always loved going to Creams. Never going back to this branch.

bc of the low rating i was a bit hesistant to try this place but since i was craving some sweets i walked in. you never know sometimes! i was gonna get ice cream but they kinda looked like they have bunch of artificial colorings and so i went for the speculoos waffle. it comes with vanilla ice cream and crumbles. i to-goed the dessert. i ate it and it was so amazing like it was really good. i was so full but i ate it all. id recommend you to try if you like caramel waffles and ice cream.

3 microwaved donuts with white chocolate topped scandalous

i got delivered the wrong items after waiting 30 minutes.

You gave me the wrong order i asked for the normal kinder Bueno but you gave me the white chocolate one

I preferred cookie dough and it was hard as rock not happy at all

Terrible product. £12 for a tiny bit of ice cream and some choc brownie. Served in a milkshake cup so the The brownie was at the bottom and ice cream at the top by the time you reach the brownie all the ice cream was gone and the brownie was too sweet and sickly to eat

There was no icecream with my order

Went for a meal and drink before event at 02 Shepherds Bush, and it was ok. They had to find the chef as he’d wandered off just as we placed the order, but the food was good and tasty (we had the Crowd Pleaser sharing platter plus sides of coleslaw and mac n cheese). Good selection of local ales and lagers too.

Very tasty as always. This time better stuff. Less miserable than some other brunches I have visited.

A friend had recommended this place. Sadly too cold yesterday to sample their ice creams but lovely strong coffee and great ambiance. Best thing said friend ended up joining me here afterwards and I will definately be back for more coffee and to sample their luscious and yummy 😋 looking Original Ice-creams.

Ordered some pizzas off the app and it took 30mins for them to tell us they didn’t have any pizzas. They didn’t also have much to offer after.We hadn’t also had our drinks and when we ‘received’ them off the bar because we wasn’t told they was ours, they got the drinks wrong. The food was ok when we received it but the service was terrible.

I just came here asking the bald white guy if they have a chocolate shake he said no they don’t have it. Although I just got the same thing the other day so I took out the menu card looking for it and he took the menu from me and said (in a rude tone) to leave, I said sorry? He said just leave!!! I asked him to call the manager and he just said he is the incharge and that I can’t order. He is the rudest guy I’ve ever seen. Worst customer service. I’d never come here again.

Got 2 scoops Ice cream cookie dough and chocolate. Good selection of ice creams. Price displayed wrong though on the selection and a lot of the ice cream flavours had gone, unsurprisingly the choices I wanted to have instead of what I got, should replace the trays of the most popular flavours

Worker put the lid upside down and when the driver took out the bag it spilled all over my doorstep

Customer service was okay, food was good

the food order was completely wrong

food was not nice at all , some is uncooked i wouldn’t recommend it

We arrived during thr Carnival. We were tired and hungry. We found the Green Room. Comforting. Our type of spot. Then each day we looked for our early dinner. And we were not comfortable with the places we walked by. So again back to the Green Room. Tuesday was 4£ punt day. Wednesday came and nothing around here looks appealing. So back to the Green Room. We loved the calamari. A salad. And a pint. Loved talking with everyone and their helpful advice. I felt comfortable. My husband enjoyed it also.

He was late by 1hour waiting a long time

Half of my order didn’t arrive !

I used to visit this pub before football but gave up last season as the ale was rubbish (when on), queues were horrendous as too few staff. We went there last night as our usual pre-match pub was closed and were surprised to find it quite empty. On buying my first pint of London Pride, the only real ale available, I was shocked to be charged £6.20 - I asked the bar staff to top up my pint at that price! The pride was just about OK, but we switched to larger for the next round and were charged £7.45. Unbelievable prices for a very ordinary pub. Not a great lover of Spoons but it is up the road with a well kept selection of ales at £2.50 a pint.

Great food, lovely staff, and a delightful pub to enjoy a drink, food and relax and unwind at. The BBQ jackfruit wrap was delicious and certainly something I’d have again.

Took over 1 hour and 30 mins to come ice cream melted waste of money

One of the waffles was the wrong one and the state of both of them both when they arrived was horrific. Also, the box shouldn’t be placed on the side in the bag as it has toppings that will go everywhere inside the box and bag.

Good portions, tasty desserts and creative menu.

Pop into The Green every week after shopping for a delicious chilled pint of Guinness! Staff are lovely and Always happy to chat!

The worst manger I have ever seen, he was so rude and disgusting. I wish I could meet the owner and explain it that what happened...

Lovely staff, delicious pizza, and the chocolate fudge cake was to die for! and a wonderful selection of craft beers! We will be returning to try some more stuff from the menu! 😋

I would prefer not not order it at all. They need to improve the vegan products.

Kaspas has more options, and they got my order wrong

Was a rainy day, took time to find a driver but was delivered in reasonable amount of time and well worth the wait. Properly packaged and was great!

The deserts were delicious, as always! Service was great and we really loved our time there! It was a great last minute decision we took as we felt like grabbing something sweet one afternoon and definitely recommend the place! Just don't count the calories!

Kashyap is great. He was really welcoming!

Don't order here, they will keep your money and food never arrives

I didn’t get my cookie dough and vanilla ice cream

Came here with my friend, the cutlery was dirty and when I asked for a replacement, it was still dirty! My friends plate had food stains on it as well. The food was mediocre, would not come here again.

Missing order! And cold disgusting

Worst creams in my opinion. Ordered waffles and don’t even get the ice cream. Ordered a sundae and got 2 different size spoons and the crepe Card machine not working had to pay cash only and couldn’t even use the toilet because they had just cleaned it at 2030 and couldn’t be bothered to let customers use them. Poor facilities and poor customer service.

Came to the Green with a few friends for the pre booked Bottomless Brunch it was a fantastic experience with Lovely food and really nice staff too! we will be back very soon!

Had a delicious smashed avocado stack it was delicious! Excellent latte and a lovely chilled pint of craft beer for after! Becks was very helpful and attentive we will be back for karaoke Friday!

Extremely poor service, the people at the till were waiting and having a chat and disregarding customers. The manager was extremely rude, when asked for service. Wouldn’t recommend.

Chris had the best customer service was so polite and attended to our needs thank you Christ for being so kind!

Very prompt and professional service.

A treat for me nice clean food thanks

Popped in for breakfast this morning.... was delicious... compliments to the chef. Great little pub 👍

Didn’t get all items that I paid for

The food arrived all messed up. We ordered several ice creams, 3 of them were the same color so we didn't know who ordered what and they got it all messed up. I mean, they could have put it separately like each order with it's ice creams. The crepe arrived half hard half like a bubble gum kind of when chewing

Awesome delivery! never fails. Food was amazing, very delicious