Based on 1.838 opinions finded in 5 websites
Based on 1.838 opinions finded in 5 websites
Opinions
Really friendly staff, especially good for disabled access. Nice food, lovely garden/terrace. Exactly what you want in a local.
Maximilian Hardy . 2024-04-21
MORE AT Google
i’m sorry to say I can only give this pub a negative review because when I visited and ordered two meals for £19 each I was charged £22 each. I didn’t understand what has happened until I’d already paid. When I pointed this out, the manager was not at all apologetic and ended up by only giving back part of the money. He said he couldn’t give us the full amount for some reason, but he did not even give offer us a free dessert instead, which would’ve been better than nothing. Also, the risotto when we got it was an incredibly small portion, something we expect as a starter. We are not people who are used to eating larger than normal amount. This restaurant is near where my cousin lives and it was recommended to us. Needless to say we won’t return and we will pass the word to other relatives, staying at my cousins house.
perles2022 . 2024-04-20
MORE AT TripAdvisor
I’m sorry to say I can only give this pub negative review because I ordered two meals for £19 each and was charged £22 each, when I pointed this out, the manager was not at all apologetic and ended up only giving us part of our money back But that we’d already paid. He said he couldn’t give us the full amount for some reason but he did not even offer us a free desert instead, which would’ve been better than nothing. Also the risotto when we got it was incredibly small something you may get as a starter and we are not people are used to eating larger than normal amounts. this restaurant is near where my cousin lives and it was recommended to us. Needless to say won’t be returning and we will pass on the way to the relatives staying at my cousins house , in our opinion, the manager needed to go on a customer relations course
Perle Sheldricks . 2024-04-20
MORE AT Google
I have been here many times - always a great pub and nice food. This time i ordered fish and chips and it the batter was so soaked in oil that it was not edible. A colleague also felt the same and we both left the batter. When the plates were collected no one asked if the meal was OK. Overall a far worse experience than i have had previously. I cant say there is a link, but i did feel a little sick some hours later. I will return but wont eat here.
JP99MA . 2024-04-19
MORE AT TripAdvisor
We really loved this place. Will definitely be coming back.
Joanne Vale . 2024-04-14
MORE AT Google
Lovely place, especially the garden in back.
Kathy Mallory . 2024-04-11
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This was our first visit to the Queen's Head even though we live very locally. From the time we were first greeted on arrival the whole experience was amazing. Lovely atmosphere, charming attentive staff and incredible food. Thank you so much, we will definitely be back.................. very soon! :)
madelinechristey . 2024-03-12
MORE AT TripAdvisor
Disgusting establishment. The manager Francesca is a racist and was extremely rude and dismissive. Treats her employees horrifically, no wonder they look like they don’t want to be there. Food was semi-average. I had higher expectations for an establishment situated in such a lovely area. AVOID.
war sim . 2024-02-29
MORE AT Google
Surprisingly large pub. Good service, loads of space, they also have an outdoor area. Worth checking out!
Mani Obhrai . 2024-02-17
MORE AT Google
Bel posto, con buona cucina, area gioviale. Michael è una persona cortese e ti fa sentire a proprio agio. Ci torneremo durante il nostro soggiorno Nice place, with good food, jovial area. Michael is a courteous person and makes you feel at ease. We will return during our stay
Cristian G . 2024-02-10
MORE AT TripAdvisor
Nice beer, reasonably priced, one of my locals.
Leigh's Lab . 2024-02-10
MORE AT Google
Came here as part of birthday party. Excellent pub recommend. Great atmosphere lovely manager and staff.
Sarah Luisa Gosling Berte . 2024-02-09
MORE AT Google
Having read on Google that you can get a good Sunday roast here, I was disappointed. I had the roast pork. It arrived suspiciously speedily after ordering. The 2" cube of pork was OK, but was tepid and served with some gravy with a film on top in a small jug, the crackling was rubbery and inedible, the two roast potatoes were soggy, and one each of the vegetables were overcooked and tasteless. I left half the food on my plate. The dessert of sticky toffee pudding took 15 minutes to arrive after ordering; it was light but with very little sticky toffee and the accompanying salted ice cream was about the size of a golf ball. The atmosphere was very noisy - the pub seems to be where parents with lots of loud screaming children under 5 years old seem to gather. I would not recommend going here for Sunday lunch.
Marc W . 2024-01-29
MORE AT Google
Thanks for lovely evening - you have esb on top -cheers Michael
jono twycross . 2024-01-15
MORE AT Google
Lovely huge beer garden, very cosy. Great service too. Would come again! Update: Always great service here, eccentric in winter.
Mary Javier . 2024-01-11
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Have been going to this pub for years before moved countries. Came back—and it only got better! What a rare case! The food is really good, the people are absolutely amazing and the entire atmosphere is totally great, very cosy, very warm. Will be coming again and again ☺️ They also have a huge beer garden which is perfect for larger parties 😀
Darja Malõgina . 2024-01-08
MORE AT Google
Recently had dozen of us for a Christmas dinner party. Known pub for over 40 years was always good food. Unfortunately now found food no better than average on most dishes from set menu (beef was good though)other choices of 3 course meals were no more than mediocre .One main dish came 5 minutes after the first 11 with no explanation or apology. Deserts so so .Drinks pricey and service a little terse in manner and attitude. Was busy but a good atmosphere which was its one redeeming feature. Give this venue a miss on special occasions if I was you. Got a reply from the manager with explanation and defence for issues, unfortunately in her whole hearted defence reminded me the service was even less than I remember especially when I spoke to others in the group. I obviously have been going longer than their other patrons and my sister has been going there for over 50 years!
Hopefully Fair . 2024-01-02
MORE AT Google
Awful place. It's not a pub, it's a restaurant (hence there being no comfortable chairs) and from what I hear the food isn't up to much. The last time I went there my friends ordered an alcohol freeGuinness and the bar man just gave them a couple of cans and glasses, charming. After my most recent visit I won't be going there again.
Jonas Cooper . 2023-12-30
MORE AT Google
I came for lunch with my sister & her family on Boxing Day. We were in 7 & were welcomed very warmly with great friendly & prompt service. Didn’t get a chance to try the hot gin but the mulled wine was delicious! Four of us ordered the “meat pie”, which was steak & ale served on a bed of tasty & fluffy mash & really tasty cabbage. The pie was exquisite! The crust so tender & flavor some & just the right texture & thickness. The filling was incredibly rich but delicate at the same time! I have never eaten such a delicious pie in all my life & I probably never will!!!! You must try it! I can’t wait to return to London to eat it again!!!!
Natasha D . 2023-12-27
MORE AT TripAdvisor
Bel endroit, d'apparence petit mais qui est trompeur car très grand à l'intérieur Bon service mais un peu lent Il y a beaucoup de monde, vaut mieux penser à réserver Un peu bruyant Nourriture très bonne
Eléonore DAUSSE . 2023-12-26
MORE AT Google
Top quality food, felt like a Michelin restaurant, great service all the food came together and there was 9 of us
alexandra mitchell . 2023-12-22
MORE AT Google
It was my 61st birthday, which I stated at the time of booking. We thought we’d come to the Queen’s Head in Brook Green after 20+ years, when we used to live in W14 West Kensington. We met up with my daughter who now lives there. We were waiting for quite a while before we could place our order, after which we waited an hour for our dinner. A few of our meals were luke warm to cold, particularly the chips, and even my most expensive £32 12oz sirloin steak. I should have reported it earlier, but said nothing till the end, and they didn’t charge us for the drinks. No apologies. We drove away as quickly as we could to our daughter’s flat, where we had our tea and birthday cake.
Alwyn T . 2023-12-17
MORE AT TripAdvisor
We had such a wonderful and very special afternoon at The Queens Head for our Resident's Annual Christmas Lunch. Francesca and Michael were absolutely phenomenal and made everyone so very welcome and the Christmas Food was really fantastic, with such an excellent choice available including all of the classic dishes and also brilliant vegetarian and vegan choices as well. All of the bar staff and kitchen staff at the Queens Head worked so very hard from start to finish at serving us all of the food and drinks and they really went the extra mile to give us such a memorable day. Thank you all so much!! We are so grateful for all of your kindness and we cannot wait to see you all again next week. Have a really wonderful Christmas and all the very best for 2024. Best wishes, Chris x
Chris Twiselton . 2023-12-12
MORE AT Google
Nice pub. But very loud crowd the night I visited. It made conversation impossible.
Hasse Kapp . 2023-12-10
MORE AT Google
We had a Sunday roast for my friend's surprise birthday. Lovely atmosphere and Staff, and great food and coffee.
Carla Scopece . 2023-12-09
MORE AT Google
Great place for beer, didn’t try the food but good location and good selection of beer
Sean Fitzpatrick . 2023-11-29
MORE AT Google
I am absolutely shocked at the service we got this weekend. The staff were rude, they got food and drinks orders wrong, they hadn’t cleared the tables for our reservation, and when we tried to talk to them about the service, they doubled down on the rude behaviour and didn’t apologise. This used to be a nice pub but maybe the staff has changed. There are plenty of other nice pubs in the area - do yourself a favour and go elsewhere.
A H . 2023-11-26
MORE AT Google
The place looks very Christmasy even though it's November and I love it. Food is overpriced, and tastes quite bland.
Woman Bear Pig . 2023-11-26
MORE AT Google
Absolutely wonderful Fish and Chips!!
Noemi J . 2023-11-15
MORE AT Google
Always offering good pub-type cuisine with great service and a wide selection of lagers. Although I'm not a local, whenever I'm near Brook Green and crave pub grub or a pint, The Queen's Head is my top choice.
Milan I . 2023-11-13
MORE AT Google
This is a nice, big pub. It always seems to be quiet when I've been there on a Friday evening and the staff are friendly enough.
Jo . 2023-10-31
MORE AT Google
I don't know what happened to this place. It used to be one of the best pubs in the area. In the past several weeks, something apparently went very wrong with the kitchen. Hour-long delays, major menu items not available, with waiter telling us only half an hour after we ordered them, abysmally bad vegetarian option (Sri Lankan curry - way too salty with an old, half-dried lump of rice). I used to proudly bring visitors to this place. Now it is just embarrassing.
Boris Lenhard . 2023-10-27
MORE AT Google
Staff were friendly, nice place, but either the mackerel or greens seem to have given me food poisoning.
Veronica Vargas . 2023-10-21
MORE AT Google
Expensive but amazing location and lovely pub! Wish there was more than 1 women’s toilet
Connie Duxbury . 2023-10-21
MORE AT Google
5 out of 5, the service is just excellent, the food is just amazing, I’m a vegan, the selection is so good and they are happy to accommodate for my dietary needs, thank you.
Mikey W . 2023-10-15
MORE AT TripAdvisor
A fantastic, family-friendly pub with great atmosphere and a stellar garden.
Nick Cooper-Soderberg . 2023-10-14
MORE AT Google
Gutes Essen, super Ambiente, etwas überteuert. Der Service könnte insgesamt freundlicher sein. Trotzdem eine gute Empfehlung.
Mariusz Warchol . 2023-10-13
MORE AT Google
Food was hot and tasty. Good vegetarian option for my mum. Would have liked a few more potatoes… had the roast
Rose Gon . 2023-10-12
MORE AT Google
Loved it! Good meal with great service in a brilliant little pub.
Kerry Hawkins . 2023-10-10
MORE AT Google
Great pub with a huge beer garden, I mean, huge!!! Ideal for summer vibes.
Bea D. . 2023-10-08
MORE AT Google
Lovely staff, and lots of cozy little tables. But the place was a little sticky and smelly, but that could have been just the day I was there.
Olivia Gibson . 2023-10-03
MORE AT Google
Horrible management. If you call them for 10 people. Expect to get 4 chairs. Also bad food.
THEO . 2023-09-14
MORE AT Google
We made a reservation for 38 people and after coming on time the staff said that even after making a reservation it’s normal for guests to simply not get a chair to sit. Imagine booking a hotel to sleep at and the staff asks you: “well its normal not to get a bed”. Absolutely ridiculous! Don’t come here.
Niksa Racic . 2023-09-14
MORE AT Google
Great atmosphere, very kind staff!
sergio scala . 2023-09-13
MORE AT Google
Lovely ambience. You have your own space to be with your loved ones, couples or friends
RENZ CARDOZO . 2023-08-28
MORE AT Google
My wife and I just had the finest chicken burger we've eaten so far in the lovely garden at the Queens' head. I used to live nearby 20+ years ago and over the last few days as a mixture of studio work and family we stayed locally. We lunched at the Queens head on the last day and I was thrilled to find it even better than i remember - Smart, clean, bright and with the wondeful garden I'd spent many a Friday night / Sunday afternoon in as a younger man. That though is just furniture, what makes a pub is the staff and they couldnt have been friendlier or more welcoming. Then came the food - I have been lucky enough to travel ( and eat ) all over the world, but the buttermilk chicken burger with bacon jam and home-pickled red onions was right up there as a true highlight - one of those things that just stops you in your tracks and makes you realise how wonderful a simple food can be in the right hands . I ended up shaking hands with the owner and then excellent chef who made it - I perfect way to round off a trip down memory lane. If you read this, don't hesitate - this pub is excellent on all things that truly matter.
F9 Audio . 2023-08-26
MORE AT Google
In my opinion the nicest pub in the history of the universe gorgeous food and nice waiter
Kitty . 2023-08-26
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Bellissimo pub vicino ad Hammersmith. Personale gentile e servizio veloce. Cibo pessimo. Porzioni piccole. Pochissima scelta per vegetariani e vegani. Prezzi altissimi.
Alessandra Colombo . 2023-08-25
MORE AT Google
Nice pub but it was more than 10 quid for a glass of house white (?!?!?!). What has the world come to.
Lara Dodd . 2023-08-23
MORE AT Google
Great pub with a good selection on draught. Food was great too. The pie of the day was steak and ale, it couldn't be faulted.
Ian Over . 2023-08-20
MORE AT Google
We visited for lunch in the spacious garden which was surprisingly busy for mid-week. I ordered from the Specials Menu a Risotto with Pan Fried Sea Bass - it was absolutely delicious and cooked to perfection. I would definitely order that again if it is on the menu. Michael and Mike provided friendly and helpful service. Overall it was a brilliant lunch experience.
gurux101 . 2023-08-18
MORE AT TripAdvisor
Siamo stati a Londra 8 giorni e siamo venuti a cenare 3 volte, ci siamo sentiti a casa. Ottimo cibo londinese, ottime birre, personale molto efficiente, gentile e attento. Dovessimo tornare a Londra torneremmo sicuramente.
Maria Blancuzzi . 2023-08-13
MORE AT Google
I never had a bad experience here. Today, though, was exceptional. Francesca, one of the senior staff members, literally blew me away by how she went way and beyond. Sterling service.
Wayne Jansen . 2023-08-12
MORE AT Google
Nice atmosphere friendly staff pity the beer garden closes early but I guess it's because of the local residents. Will definitely go back but please sell some beer that isn't so expensive to buy.
W W . 2023-08-10
MORE AT Google
Dog friendly with a really large garden.
Callum Brown . 2023-08-03
MORE AT Google
Amazing Pub with a large outdoor seating area at the back. You don’t expect they have that garden area when you passing by.
Hermenne Cabral . 2023-08-01
MORE AT Google
Beautiful night at the queens head. Menu is small but mighty we ordered the burgers and pies, which were average tasting but the environment made up for it !
MissMSMc . 2023-08-01
MORE AT TripAdvisor
Great pub, very relaxed atmosphere and not too crowded on a weekday night Tastybfood. Soft shell crab burger was aa authentic as in Singapore, literally a battered softshell crab in a bun. Wanted to stop eating those fries but somehow couldn't...
Janet Mattes . 2023-07-31
MORE AT Google
Great members of staff, lovely beer garden. Didn't have any food but smelt amazing 😋
Jeanette Williams . 2023-07-31
MORE AT Google
Loved coming here but our last experience wasn't great. The manager?(bald hobbling guy) was rude to us over a spilled beer. Ordering system is confusing and table service is non existent on the rear patio. Used to love their fish&chips but this time it wasn't as great. No kids menu.
Traveler Secrets . 2023-07-28
MORE AT Google
I always visit here when I’m back in London
Theodore Stern (Theodore Stern) . 2023-07-25
MORE AT Google
The roast dinner was very average, not something that would make you come back.
Wayne Oreilly . 2023-07-23
MORE AT Google
NOT CHILD FRIENDLY! Food and the overall atmosphere were good, and we were having a good time until it was completely spoiled by a single member of staff. We were a group of families with children (aged 3-9) in the garden area for the Sunday lunch. Kids were playing in the middle amongst themselves when the adults were eating at the tables next to them. Completely not disruptive to other customers as all other groups were quite spaced out (though maybe in the way of the waiters/waitresses walking pass). Suddenly a member of staff shouted at the kids loudly, telling them not to play around and throw the ball as this is a pub garden and people are drinking, and just walked away! (the ball was soft, smaller than a tennis ball and they were not throwing far at all that would cause them to run around, definitely not to other people’s tables). Kids and adults were absolutely shocked! If we were inside the restaurant, then of course we wouldn’t let the kids play around, but that’s why we picked the outdoor area. If it was an inconvenience to other people or disruptive to the pub, this member of staff could have told the parents/kids in a much nicer manner. It was definitely a tone that I would NOT expect in a service industry, let alone kids. So please don’t advertise your kids menu if you do like kids or families at your pub. You will never our business again.
Janice L . 2023-07-23
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This is a very nice pub which is deceptively large and has a nice garden. The staff were friendly and the service was prompt. As always with a Fuller's pub you know what you are getting. The ambience was very pleasant and its an all round good spot.
JP99MA . 2023-07-15
MORE AT TripAdvisor
The menu is getting very expensive
Rudy Wong . 2023-07-06
MORE AT Google
A lovely lunch out with the colleagues. Portion sizes for the pie was smaller than expected but very delicious. Warm brownie at the end had to be the highlight of the meal!
Cennydd Young . 2023-06-27
MORE AT Google
Un Pub très chaleureux proche d’Hammersmith à Londres. Un très chouette beer garden.
Daniel Raczkowsky . 2023-06-26
MORE AT Google
Great value, great food, great staff and nice selection of drinks
Adeodatus Twumasi . 2023-06-20
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Nice place with big beer garden. Didn't try the food.
D F . 2023-06-18
MORE AT Google
Delicious food 😍 Nice atmosphere. A lot of space. Big back garden.
Fruti Fruti . 2023-06-16
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Just a beautiful and friendly pub with an amazing garden.
nick clinton . 2023-06-12
MORE AT Google
Food was appalling. Sunday roast potatoes cold. Had to ask for hot ones. Crab burgers were disgusting. Overpriced for what they tried to do. Eat somewhere else!
Martin KELMANSON . 2023-06-11
MORE AT Google
I hate a pub that has a ton of stupid rules. Closing off and cleaning the main toilets early in the night (unprofessional) and leaving one female toilet, but 3 urinals and a toilet for the men, nice! And yet the toilets were filthy all night too. I've never seen so many flies in a pub, hundreds - it was mental. And full of kids running around all evening too. You can't serve last orders and then not provide plastic cups to us/let us finish our drinks.. If you are missing a load of glasses, have a look outside - what a waste. Food was average, overpriced for what it was - and no one took my plates off my table all night, they were left along with most of the empties. Not a fan, clearly.
A Dee . 2023-06-10
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Okay, met up with friends had drinks and a meal. Garden very busy inside less so
Naomi Nardi . 2023-06-04
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Super good food, good service and friendly service, great garden at the back. Would definitely go back.
Marcel St-Denis . 2023-06-02
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Great English Pub with beautiful beer garden!
Danilo Cazzola . 2023-05-28
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Pub très sympa et assez classique mais bien situé et un peu caché des touristes. Il y a une très grande terrasse et beaucoup de place à l’intérieur. Les prix sont assez costauds. Le seul défaut est l’attente au bar.
Paulpell75 . 2023-05-23
MORE AT TripAdvisor
Friendly service and very big beer garden
Sherwin Sacki . 2023-05-22
MORE AT Google
Lovely venue but the staff and kitchen completely let the place down. Staff at the bar verges on the unpleasant. The kitchen is quickly overwhelmed and service is slow and lazy. 3 bits of tomato and a few capers on a slice of soft white bread (untoasted) and they call it a bruschetta (£8.50). Impossible to eat without the tomato falling off the bread. 2 stars for the garden.
Nini Nino . 2023-05-22
MORE AT Google
Small portion, poor client service, starters came with main dishes...
Carlos Romero . 2023-05-20
MORE AT Google
Monday evening, a nice, quiet experience. Good food, nice service. Indoors it had a very British design, nice touch for tourists :)
Crina D . 2023-05-18
MORE AT TripAdvisor
Good beers. But the focaccia is basically Herby warm bread.
Hugo Murray . 2023-05-17
MORE AT Google
Roast wasn’t brilliant . Potatoes and yorkshire pudding were completely undercooked inside. Small portions as well. Staff was very friendly and polite.
Ana . 2023-05-14
MORE AT Google
Roast was below average. Meat was super dry and potatoes undercooked, tinny piece of cauliflower. Gravy was really good though. 2 stars goes to polite staff and nice outdoor area
Christos Eleftheriou . 2023-05-14
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Cute and cozy, friendly staff, and a good atmosphere.
N Holmstrup . 2023-05-06
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Lovely spot in Brook Green with a great garden. Superb food reasonably priced.
charles william zwennes . 2023-05-05
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Alright but they close the beer garden early!
Shaz Carr . 2023-05-04
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Awesome nice pub felt very welcomed big garden with lots of seats to enjoy drinks
Ilkka Marvia . 2023-05-01
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On experience just managing it for the sake of business
Mubasheer Ahmed . 2023-04-29
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Standard pub with an amazing beer garden out back perfect for afternoon sun.
Eugene Neale . 2023-04-29
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We celebrated my birthday last weekend and that was top notch. Very nice and big garden at the back, very friendly staff and dedicated areas booking, highly recommended!
Guillaume M . 2023-04-28
MORE AT Google
Good atmosphere food was ok but lack of vegan or veggie options
Joanne H . 2023-04-25
MORE AT Google
Great location and atmosphere. Food a bit average. Nice staff though.
P A . 2023-04-23
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Lovley pub,food and drinks,massive beer garden lovley pub
Amanda ASHCROFT . 2023-04-22
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Lovely pub for the area with yummy snacks and food and a really good beer garden. It always has a nice vibe to it and a friendly team serving behind the bar.
Robyn Lewis . 2023-04-22
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Popped in for a drink after work but I've eaten here before too. Good selection of food and drinks, nice atmosphere and great location.
Donna . 2023-04-18
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We had a huge get together so the group was quite large, but the staff were amazing at everything from service to food! The atmosphere was nice and calm, and the photos you can take there are insta-worthy:) They unfortunately didn't have a cocktail menu yet but I heard they are launching soon!
Mio H . 2023-04-13
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Le plus charmant pub de Londres, de la bonne bière des bons plats on adore 💖
guillaume guédou . 2023-04-10
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Un pub londonien comme on les aime ! Une pinte de chez Fullers, un fish and chips du tonnerre, et laissez-vous emporter par l'ambiance ! La soirée est réussie !!!
Christian Abolivier . 2023-03-31
MORE AT Google
I suggest all don't go to this pub. This is one of the worst one in london. Even one star rating also too much for this pub, worst supervisor and worst management, very rude manager, he didn't even care about any person, treating like demon an reckless person.
Its Me . 2023-03-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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