The Greatfield in Cheltenham

The food is overpriced and not that good. A rip off for sure😭. Chicken meat was burnt and burger was tiny. The batter for the fish was burnt and too oily. The taste was not great.

Always a lovely welcome when we arrive, staff friendly and helpful. We generally have food and drinks whilst making use of the Ember Inn reward app. Very child friendly and we can’t wait to return! Highly recommend

Staff very helpful and friendly. Food was excellent and served in a timely manner. The pub was clean and had a nice, relaxed atmosphere

A friendly welcome. Butcombe was fine. Nice to see Reverend James back. I wish they would replace Doombar with a good session beer.

The cheese and bacon burger absolutely slaps tbf

Highyl recommend. Great service and lovely food. Always greeted with a friendly smile as you walk in from Sarah, lyn and Sian. This is the go to place for lovely food and atmosphere.

Sian, Sarah & Lynn lovely friendly ladies both sides of the bar and do anything to help

Absolutely lovely evening with my partner here? Food was lovely and the staff were friendly. Sarah the manager was so welcoming!

A few friends and I did the quiz on Wednesday night, and we had fun, so we will be back again to do it. we only meet up once a month, so we are going to try next month too

Great staff, good food good atmosphere, alll the time...

We Go to the greatfeild quite a few times in the week and weekends, lovely and cosy friendly atmosphere.the landlady Sarah makes sure everyone is happy.and the staff are all so friendly, especially Lyn and Karen love the food and a good selection to choice from we had the steak yesterday and it was delicious.

Yeah all good, welcoming.... love this place, Toby is the best barman I've ever met!

45 minute wait for cold chips + reheated tuff chicken! I dont know who is doing the cooking but they should be sacked. Everything has gone downhill what happened to the landlady who took pride in the food + atmosphere? Will go to The Hatherley in future!

Absolutely shocking services in here sat waiting an hr for food to be told a 45 minute wait. We wasnt the only people to get a refund table next to us had the same problem..on getting refund they gave us the wrong amount back.. will not be visiting here again.young staff behind bar don't have a clue how to run a pub

Pub is part of Ember Inns. Food in line with other pub chains. Had roast dinners early evening, my only comment is that the greens and leek were a bit dry and tough, perhaps had been left over from earlier. Otherwise OK.

It was good and dog friendly with doggy treats for the little beast (not my wife btw she's the dragon 😂) caulif&cheese was good relaxed atmosphere brownie was good had as a takeaway coz I was so full larger was good clean lines

Rude chef doesn’t know how long it takes to cook food and is not accurate about times. Staff on the floor were fine though.

Lovely meal - food was so tasty both my mum and son enjoyed theirs meal too.

Tuesday early afternoon, didnt appear particularly busy told on ordering would be a 45minute wait. When food arrived, the ham was very fatty, chips luke warm, eggs not runny peas a bit dry, didnt complain as had waited long enough. Also bar was unattended for several minutes which is always frustrating, girl serving was pleasant & polite. Meal was cheap but average at best wont be returning.

Friendly staff, good choice of beers, good menu choices, great tasting food. Clean and tidy. Dog friendly. Relaxing atmosphere . Overall an enjoyable experience and will come again.

4 people enjoyed a very nice lunch served by pleasant staff in nice surroundings.

Nice pub but it could do with more things going on, it's always on the empty side.

Had a lovely evening at The Greatfield. The service was great, couldn’t do enough for you- smiley and professional. The food we had was delicious, we asked for the recipe for the sauce!! Lovely relaxed atmosphere in an aesthetically pleasing environment.

Great breakfast and served until midday. Service was OK.

Had a lovely meal today for my husbands 80th. Staff were brilliant, he even got a birthday card from them.

We arrived after a busy day out with the family, the staff were very welcoming and more than happy for us to come in. We were told we could find a table and it was all order at the bar. There was plenty of choice for everyone even the vegans in our party. Food arrived quickly and was full of flavour and well presented! A good variety of drinks available.

Love the atmosphere and friendliness team had a lovely open steak sandwich. Forgot to take a picture of it.

Good food, abit of a wait on it, took them 10 mins to let me know something was out of stock after ordering, other then that was very good 👍

Very friendly and helpful. Great selection of food and drinks, staff very attentive and knowledgeable. Definitely recommend and will be back!

Food was lovely quick service very friendly and helpful staff

Terrible pub, I mean really bad. The service is atrocious. We ordered drinks on the app but the management hate this and won't serve you until all the customers at the bar are gone. Problem is they're so slow at the bar that there's always a queue! Oh but that doesn't stop the app from automatically adding a tip to your bill! Then there's the food, they've run out of most things as their ordering is clearly hopeless and you end up with your third choice. Then that will be very badly warmed up after a VERY Long Wait (like over an hour!). Don't be surprised if the waitress pops over and tells you after waiting for half an hour that they've run out of part of what you ordered. Hopeless doesn't even begin to describe it, this pub needs new management right now...they'll be singlehandedly driving Ember Inns bankrupt at this rate. Still, whilst waiting, at least they give you plenty of time to write an honest review on TripAdvisor!

Amazing place , amazing staff so warm and friendly foods cheap but lovely

Ok for a cheap and cheerful midweek meal

The Greenfield is one of those predictably reliably warm and inviting pubs. The food is always good, portions are generous and the staff are professional and kind. Theres a mix of single drinkers and family diners. We dined as a couple with a toddler and enjoyed the curry night deal. I had the onion bhsjis too and they weren’t greasy like sone and served as a portion of 5-6. The dipping sauce as lovely too. My husband had the lamb koftas and jet been steal obe. They’ll be my choice next time. Two pieces of naan bread was too much for be with the big side dish but it was all well cooked and tasty.

Had a really lovely meal for Father's Day one thing the service was a bit slow ...

Did not eat here ,but menu looks good , enjoyed my visit

Service was friendly and efficient. Food good too

Great pub, very welcoming. Staff happy and friendly. Lots of variety to drink from ales to spirits. Had food with my family. Food was hot, well presented and tasted lovely. Jodie and Clare behind the very busy bar but coped very well and always smiling. Will definitely be back very soon.

Some context, I am aged 71, I took my son (31) and daughter (37) to The Great field for some drinks and dinner. My children are mixed Singapore/UK heritage and we are in UK on vacation from our home in Singapore. The barmaid refused to serve my daughter without seeing some photo ID because she thought she seemed too young. My daughter showed her Singapore Driving Licence, and Singapore Identity Card. The barmaid refused to accept them, mentioning that there are a lot of fakes about. I asked if all Foreigners are refused service, but did not get a clear response. But the bar did look very white, so perhaps. We had to leave, with no food, and no drink. The Pub lost trade but, with that attitude they should lose a lot more. If any fellow Singapore travelers read this, probably be a good move to avoid this place, as you are not likely to be made welcome.

We went for lunch on a bank Holiday Monday. The two staff working were great - but they were doing everything, serving at the bar, taking food orders, and taking the food to the table. As a result service was slow, and the food not very hot.

I went in for drink and food , nice staff Jodie,Clare,Alex,Toby and Harry were very welcoming and kind.The food was amazing. Everybody in the pub was nice creating a nice atmosphere I highly recommend you go to the Great field.

Been in a few times now for both food and drink. Amazing atmosphere, staff super friendly and food excellent. Highly recommend and will definitely be back.

Out with family for birthday meals, excellent service and food would be recommended.

Had a lovely Sunday lunch with my parents, Sarah, Georgie and Lyn were very attentive

Popped in for food with the family. Great atmosphere, friendly and helpful staff. Food was amazing, new menu. Will definitely be back again.

Went for lunch today, lovely food,nice staff and good prices,we were table checked during our starter and main course,cant fault anything with this pub.

My friends come to this pub at least twice a week great atmosphere nice & clean always a good welcome great food great beer

Very nice appearance inside and out, great staff with polite,helpful and prompt service, food was lovely. My mum particularly enjoyed her beer battered mushrooms. Definitely visit again 👍

Lovely food, great service, relaxing atmosphere. Great choice of items on the new menu. We will definitely be back soon.

Had an amazing experience came here for lunch and couldn’t have been more impressed by the team behind the bar very friendly and welcoming. The food was excellent and definitely will be returning!

Just recently moved to this area,and will be a regular bringing family for a meal.i enjoyed the meal and service was quick ,staff very friendly.

Very poor food this evening. One meal came out cold and sent back for them to microwave! Lasagne tasted really off. Sent back and apparently it was the last one left, so had to choose another meal. Staff said they are having a menu change and are running down the food, ready for Thursday’s change. I know it’s pub grub, but really very poor.

Lovely meal , friendly staff made me and my parents welcome. Because I am in a wheelchair there was trouble with changing to a different table so I could access it. Will visit again thanks

The pub is definitely going from strength to strength. Staff are happy to be in work. The food is always to a good standard as well. We visit often and have become on first name terms with a few. I know clare, lyn and Toby all work hard and go above and beyond at times! Will definitely be back especially as I can bring the dogs too!

Poor definitely gone down hill recently Sunday dinners have changed came out fast before and was hot and fresh unfortunately went with friends had a terrible time meat was definitely microwaved veg was soggy and stinky won't be coming again

Food is not great. Very average pub

Had the Sunday roast rib of beef didn't have to wait long only 5mins but mine was very fatty and not very warm, when I told the waitress she said sorry but some we have delivered come like that, I thought well that's it like it or lump it, sorry won't be going back.

I booked for Easter lunch as I was very happy with their Sunday roast lunch. It advertised For Easter Sunday meal so I expected that they would have a separate Easter menu. But we were told that they just serve Sunday roast. Disappointed but hoped that it would be fine as long as they serve good Sunday roast but what a disappointment! Potatos were clearly from frozen and vegetables were all dry. I felt so embarrassed as I have invited friends and told them this pub does real good roast dinner. I have been regular to this place but I am not sure now. I really don't understand why they have advertised for Easter set meal starting from 16.99 when they serve their ordinary Sunday roast.

Staff were very accommodating and kind. Food was reasonably priced and delicious

We often have lunch here. The food is freshly cooked and good value for money. We have tried several things on the menu, including burgers, hunters chicken, mixed grill, curry, calamari, lasagne, haddock and chips and scampi and chips. The servers are a credit to The Greatfield (our most recent one was Louis) They are friendly, polite and helpful and make the experience all the better. The only small criticism is that the chips could be crisp.

We often go here for lunch. We have had a variety of meals including curry, hunters chicken, burgers, calamari, soup, haddock and chips, lasagne and mixed grill. All of them have been really good, freshly cooked and very good value for money. We have had a variety of servers (the latest one was Louis) and they have all been friendly, polite and very helpful. This makes the experience all the more delightful. The atmosphere is good and parking excellent. The only thing that could be improved is that their chips could be crisp on the outside!

The Greatfield was an amazing spot for a night out. Friendly small community pub, all of the staff were really welcoming.

Pop in for a quick lunch in between appointments. I had the mac cheese and garlic bread, which was lovely and warming on this cold day. Would like to say thank you to Alex, Louis, and Ruby for them, making me feel welcome

Awful. Waited over half hour for our meal. They weren't even busy! Forgot to put potatoes on one dinner plate, waited another 10mins for them to do that,. The veg was dreadful. Cabbage was dreadful, leeks and green beans not hot. Two puddings were ordered taking another 20 minutes to arrive. Very poor service.

Lovely meal at a very good price!

Lovely food, friendly staff, proper size portions, family of four fed with out a single fault.

We went to The Greatfield for Sunday lunch last week and there were three of us and we each ordered a roast and we all thoroughly enjoyed it. The beef was so tender and there were plenty of vegetables and the gravy was delicious. We will definitely be back. Thank you.

Lovely pub, friendly and welcoming, food is good and the service was fab 👌

Great service and amazing staff

Amazing food, and very friendly staff as always! Great atmosphere as well! Will definitely truth again with family and friends

Very good place to seat , eat and enjoy ...thanks

The Posh Fish and Chips was below average. The batter was soggy,the peas were supposed to be ‘mushy’ but were normal peas and the chips not crispy. We would’ve sent it back but one of us would be left eating on our own. It was edible but extremely poor quality. The London tonic water we both had on tap (elderflower and orange) was probably the worst tonic we’ve ever had. It tasted like stale ice. My lasagna was fine though.

Amazing place, from first walking in till the minute we left the team couldn’t have been more helpful and friendly. Came in for a bite to eat at lunch time and there was a lovely atmosphere which so many pubs are missing at the moment! The food was amazing, both the taste and presentation! Definitely would be returning and recommend to everyone

Really great spread and offer for baby shower with hot drinks and great food variety. Thank you for a great morning.

I had a lovely roasted Gammon today with extra cauliflower cheese it hit the spot, lovely. Then, to find they had Treacle sponge custard.

Amazing service from the bar staff James and Georgie. They were very polite and helpful, nice welcome on arrival and nothing was too much trouble. Food was delicious and brilliantly cooked by Ollie and Mia and plenty of it. Highly recommend, will be going again...

I can't speak highly enough of the Gratefield. Lovely atmosphere, lovely staff and the Hunters Chicken is to die for.... I was in the que and as I had food they very kindly brought my drinks to the table so that our food didn't go...

We love the greatfield we always go at least twice a week food is always great Sarah and Craig are very welcoming. We had Christmas dinner here with my daughter we all enjoyed the Christmas meal and will definitely go again for christmas.staff are always...

Good friendly service with a great choice from the menu and the bar. Good atmosphere and a friendly place to relax and chill with family and friends.

The Ladies behind the bar offered a very warm welcome, explained how what to do, table No. ect Very clean accessible facilities. Tashaa took order at table to save me wheeling about. Food!! Well, taste spot-on, presentation spot-on, hot oh yes, very pleased with meal, portion were full size even though off set 3 corse deal. May well be back. Steve n Ange

Lovely, warm and friendly atmosphere as soon as we walked in, Staff polite and helpful, meal was nice and good quantity, will certainly be returning in the near future, love they have games to keep little ones occupied too 😊!! Thank you for a pleasant evening.

What a lovely full night out on from 8 till midnight then the bells and seeing in the new year 2 acts one my fav Was a Soul and Motown guy mell Day then a rock Band two guys who really got us going Even...

Amazing customer service, quality food. Recommend highly

Had such a great Xmas day meal with my family, staff and food fantastic, can’t rave about this place anymore

Fantastic service, great food! Very welcoming and accommodating! Definitely recommend and will be returning soon! Thanks so much!!! Food was delicious, coffee was super and pudding was super yummy!

Awful service, communication, and atmosphere. Ordered our first toogoodtogo bag 24hrs in advance from this place, and then another 1hour before pick up, only to arrive at 9:15pm and the staff were clueless. Very loud music so could hardly hear but they asked if we had wristbands to be allowed in the pub, we explained the app and they were confused saying they stopped serving food at 4pm so had nothing left. I asked if it was possible for a refund, showed them and they not helpfully told me 'don't click the button that confirms you collected the order...' Very disappointed and some choice words were said on the drive home!

Very busy early Friday evening. Quite noisy. Bar staff friendly and beer good. Chain pub with food priced reasonably.

Came in for curry night, good food friendly staff

Fantastic festive lunch for 12 of us today a mixture of ages , the service was amazing, the lunch was spot on, our soup was a little cold however it was soon sorted & we had a nice hot bowl of soup back on the...

Had a family meal tonite...staff were lovely and the food was perfect..and the Christmas tree was fab(just saying lol) deffo visiting again

Took my daughter here for Breakfast with Santa. All the staff were very friendly and welcoming. They had some nicely thought out craft activities which my daughter loved so much so she nearly didn't eat her breakfast she was having so much fun. Food was...

Walked into the Greatfield what a lovely Christmasy feeling the trees were amazing the greeting was as warm I love this place

Not up to standard, ran out of Sunday roast (on Sunday!) and more or less all we wanted.

I had the mixed grill and it was fantastic! Others had a curry and the ultimate burger . Will definitely be coming back again.

Lovely meal with my family, georgie was fantastic knowledgable and with a smile. We will be back!

Staff, although a little thin on the ground considering how busy it was, were polite and did all they could to make us feel welcome. The pub was very busy and we had to wait about 45 minutes for our food, but this was not...

Staff always make an effort to make sure you are well looked after and, comfortable and have everything you need

Great atmosphere great food amazing friendly staff and great prices

Unfortunately I need to share a very disappointing experience with the food in this place (yet again). My family visited to celebrate my son’s birthday yesterday evening (21/11/23). I ordered a medium rare steak which was not only an awful cut of meat, it was...

Unfortunately I need to share a very disappointing experience with the food in this place. My family visited to celebrate my son’s birthday yesterday evening (21/11/23). I ordered a medium rare steak which was not only an awful cut of meat, it was cooked very poorly. My wife ordered a simple veggie burger which should have come with chips. However, the waitress brought all the food out and said the chef had dropped the chips on the floor (even though I saw her drop chips on the floor). We then had to wait a good 10 minutes for more chips to appear by which time was too late as my wife could not wait so the burger was eaten without chips. When they did arrive, she apologised and said she had forgotten to bring them as they were stuck on the side. Ironically, they were undercooked and hard. I last visited the Greatfield for food about 5 years ago and it was terrible then. In fact having complained back then, I was sent a £10 voucher which I just could not bring myself to spend and pour more good money after bad. In addition, I was warned about the dreadful quality of the steaks here just last week but foolishly ordered one. My disappointment is on 2 levels: 1. If your chef is unable to cook steak properly, please don’t sell it 2. Please train / empower your staff to turn a bad situation into a good one. My wife’s meal should have been refunded. THAT’S good customer service and I would have been writing about that. In contrast, the Hatherley pub 15 minutes walk away do absolutely superb food! Never ever had a bad meal there. I hope you are able to take the positive out of the feedback. Love the atmosphere, great staff, great beer but Im afraid next time we will be swerving your food!!!!