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OpinionsNoteGoogle1244.3

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Great food however Piss poor customer service,they literally don't care...

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mark page . 2024-11-13

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Service was friendly and order was processed in reasonable time. Food was very bland, none of the food we ordered had any real flavour and the sweet and sour sauce was terrible. Not one I would hurry back too in all honesty

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james Webb . 2024-08-22

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Fantastic value for money. Delicious food, good portions, friendly service and free prawn crackers. Would recommend highly. Please don't go on holiday again as had to go to the Cubby panda and it was diabolical!

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Natasha Reynolds . 2024-07-13

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I have lots of delivered meals from the great wall, and I think that they are really nice. The food tastes nice and they are always delicious and are delivered always in good time. Thanks very much.

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Robert Boyes . 2024-03-27

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We:ve now had 3 average/ bad meals in a row from Great Wall. This has always been our preferred takeaway in town. But we stopped ordering on weekends as the wait was too long. However the last 3 orders which have been midweek have taken over 1.5-2 hours to be delivered. If we were told when ordering that the wait would be this long we would have accepted it, or ordered elsewhere. But we've always been told delivery time is about an hour. I'm sure it is freshly made, but when the food eventually does arrive late it's either luke warm or boiling hot and slightly soggy because it's been microwaved. I decided to finally leave a review last night after waiting an hour and a half we called for an update, and were told food was out for delivery, it arrived 35 minutes later and we only live 5 minutes away! So unfortunately we won't be returning for a while until this improves.

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Hannah CT . 2024-02-21

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Love The Great Wall. Best Chinese in town.

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Jack Mason . 2023-10-22

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It's simply the best Chinese takeaway in North walsham.

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Mark Debbage . 2023-09-20

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Open at 5pm been ringing for hour and half and no answers at all

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Denis Pešl . 2023-08-22

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Meals here are excellent and service is good will be having take away from here a lot more

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Paul Stirland . 2023-08-05

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All round great experience we stopping at local caravan site, could have had delivery but only 5 minutes up the road so decided to go pick it up. Plenty of food for just over £20 , food well prepared, was ready when I entered the shop. All food very tasty and fresh cooked, the staff very friendly highly recommended if you are in the area .

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Gary Abbott . 2023-07-30

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Great little Chinese, we had first night of our holiday friday night, was tasty, hot and on time. Reccomended for a takeaway

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morgan day . 2023-07-22

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Food was over cooked, chicken and beef aweful. Probably worst Chinese we've ever had 🤮 All went in bin..... complete waste of money 🤮

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Trevor Silk . 2023-07-20

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Arrived on time, food was lovely, delivery lady was very nice. Highly recommend

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pauline ellis . 2023-07-04

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Food always great just shame about the moaning customers who don't phone and pre order then moan about waiting .I've never had an issue with the food or service and I prefer them to the others in town

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Charlotte Betts . 2023-06-22

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Excellent food and good value for money. We were on holiday in Knapton and found them on google...mixed reviews from other people but we were not disappointed....delivery bang on time as requested by a very polite delivery lady. Also the lady who answered the phone and took our order was very polite and helpfull.

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Mark Wheelhouse . 2023-06-15

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I'm pretty skeptical about getting take aways always have been but I can honestly say that these so far have never let me down always trusted this place always get what I ask for accurate order every time usually always perfect quality nice food I go hear quite a lot nice service thanku

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Layla Hawtree . 2023-05-13

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Friendly staff with well priced and cracking food. Nuff said!

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Dean Penrose . 2022-08-30

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Dreadful duck with pancakes. Burned to almost a cinder.

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Rob Stone . 2022-06-03

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Yet to have a bad takeaway from here. Reasonably priced and mostly cooked fresh. Highly recommend the "pancake rolls (2)" which are made to order.

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Nell Katra . 2022-05-21

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Great fresh chinese food! Really good vegetarian selection, customer service is great too! even gave us complimentary fortune cookies and prawn crackers! definitely a go to for good chinese food in north norfolk! One of the best chinese takeaways i’ve been to, highly recommend if you want fresh, yummy chinese food!

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Amie LovesJesus . 2022-05-19

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Lovely food and reasonable prices

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Maureen Wheatley . 2022-05-16

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Food is usually lovely, though occasionally when we get it and it doesn't have such strong flavours. Delivery times are usually very long, collection is much quicker if you can get there.

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Sian S . 2022-04-05

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Food was fresh and hot. Unfortunately it was a 50 minute wait for it to be ready to collect, and then had to wait another 20 minutes in the shop for it to be ready. Disappointing.

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Emilie Louisa . 2022-03-20

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Sweet & sour chicken, balls it stated on menu but we're in fact large lumps and majority were stuck together. Special fried rice was lacking in meat content and had just the one sole prawn!! Quantity was generous in both dishes Flavour was good and food hot, but just 3 stars as only average.

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Biggles TwoSixSix . 2022-03-13

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A great value meal. Perfect for a late tea after an evening at work. Tasted very nice 😋

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Samantha Sprigg . 2022-02-23

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One of the best Chinese meals I've ever had! The food was hot, delicious and plentiful. The duck pancakes were amazing, it was all clearly freshly cooked and the pork balls are the best I've ever tasted. Cannot recommend this restaurant enough.

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Josh Robinson . 2022-01-29

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30 minuits wait on Christmas eve thats not bad .ready for pick up when they said ,food was hot and the salt and pepper chip ar the best around

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Chris Brown . 2021-12-25

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One of 3 Chinese takeaways in North Walsham but in my opinion the best, they do offer delivery service but I've never used it, only real criticism would be they are cash only

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Graeme Standring . 2021-12-24

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Nice flavours but arrived cold. If you spent £30+ in a restaurant for a meal and it arrived cold you would send it back. Please make sure the meals go out for delivery piping hot.

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Paul Hogg . 2021-11-11

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Ordered by phone and was ready for collection in 20 minutes. Food was hot and tasted delicious, bonus was that there was loads of it with a few freebies thrown in. Had enough leftovers for lunch the next day! Would definitely get a takeaway from here again if I am ever back in the area.

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Helen Steed . 2021-09-29

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Probably the best Chinese takeaway we have ever had. Would have been 5 * but the delivery time let it down, taking 2 hrs 10 mins to arrive from the time of our delivery.

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Dave Johnson . 2021-09-19

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First rate food and service delivered on time by polite delivery drivers,

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Rodney Womack . 2021-09-08

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Fantastic take away and reasonably priced as well. Very enjoyable! Would recommend.

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Gems Harris . 2021-08-31

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The best Chinese takeaway in North walsham. They do deliver but delivery times can be long so order well in advance.

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kev peterkin . 2021-08-13

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Very Good Chinese, the Prawn Toast is amazing

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Andrew Kerry . 2021-06-23

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Lives up to it's reputation as one of the seven wonders of the world! Great food, friendly service.

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Tracey Gonzalez . 2021-05-22

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Some friends moved to North Walsham and we visited them this week. The Great Wall had been highly recommended by some local people and did not disappoint. We were warned to order quite early as would be a while for delivery so were not expwcting it to be quick. However food arrived in less time than quoted. Food quality and amount were excellent. The amount of duck that came exceeeded normal portion sizes. Had a selection of dishes and two rices. Couldn't fault any of them. A just try if you haven't already.

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Lorraine Trusler . 2021-05-21

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Whilst in holiday in the area I rang to see how long a wait it was and I was told 30 mins. Fortunately I was only 30 mins away so placed my small order. I arrived 30 mins later but was given a number. 30 minutes later I got my meal!! Obviously they only started cooking mine when I arrived. I see many others have commented about delays in getting the order. I had Salt and pepper chips (very disappointing) normally you get loads of onion and Peppers. Fortunately the Tofu in Szechuan sauce was great with loads of Tofu so they redeemed themselves slightly

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Paul Hill . 2021-05-16

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4 years and never had a bad meal from here. Delivery staff are friendly too

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Kathy Goodall . 2021-05-04

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Never get through to them constantly engaged or dont answer when it does ring

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stewart hall . 2021-02-26

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Lovely food and the staff are helpful and polite.

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Elizabeth Anderson . 2020-11-04

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Nice food but a 3 hour wait when told will be within 2 hours and no apology. Not good business, won’t be using this service again

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Jo J . 2020-10-18

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Ive been ordering from these guys for many years and ive never had a bad moment! They are great and organised.

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Danielle Ward . 2020-07-14

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If I could give a lower rating, then I would. We were told our food would be delivered in 2 hours (understanding as it was New Year’s Eve) it’s was 4 hours 20minutes before it came. I called after 2 hours 30 minutes to check where our food was and was told it would be 30 minutes maximum and I was understanding. I called at 3 hours 20 minutes to see where our food was again, and when I asked what was going on I was told the same thing; 30 minutes maximum. And when I pointed out that’s what he had said before he told me “fine have it half price”, and hung up on me. When the food finally turned up, the delivery driver had no clue of this event/ discount, and when they called the shop to check, the young lad then denied he had ever said it. The delivery driver was understanding and still offered us the half price. The food was delicious, just beware of the customer services.

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Rosie Rush . 2020-01-01

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I had a meal and I did not think it was not warm it felt cooler that it should be and to me it not good business

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Ann White . 2019-11-23

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Good food pick up or can be delivered.

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Paul Christmas . 2019-11-17

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Great service and even better food best Chinise in Walsham by far! Delivery has always been on time or early so far to.

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Jack webb . 2019-10-06

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I had rice and a chicken curry. It was really good, didn't taste oily and cheap, good flavours, well priced and the guy taking the orders was very friendly.

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James . 2019-08-29

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All though can be a lengthy wait on peak times (due to popularity) food is pretty decent and reasonably priced friendly delivery staff

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Gabriella Brando Xdpanda . 2019-07-17

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Slowwwwwwwe service even rang but still took 2 hours for delivery

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Neal Beales . 2019-06-20

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Has a great set menu egg fried rice beef curry chicken balls and sauce all for £9 rest of the menu is pretty cheap they can be a weight but it's worth it

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stephen curtis 83 . 2019-05-20

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My favourite Chinese take away always cooked perfect

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Tony Bradshaw . 2019-02-16

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A very very slow service, but good food

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Shaun Thomas . 2018-12-31

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Food always nice ignore the bad reviews ordering in 20 mins when they open yummy

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Beach Hunter . 2018-11-02

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Friendly service, really nice prawn curry!

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Ruth Wilby . 2018-10-01

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Been going here since it opened and never been disappointed (and I'm super fussy!) Hubby is a well travelled Chinese take away connoisseur and loves it too. Dishes always tailored to our needs. Hot, fast and plentiful. Highly recommend!

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Tricia Wilkes . 2018-07-30

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Food and Service terrible, worst Chinese takeaway I have had the misfortune of going to. Would give it no stars at all if possible.

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Paul . 2018-05-18

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Ordered from here, a veggie and tofu dish. There was a piece of chicken in the dish! Not happy!!! Never ordering from here again!!!

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Paige Miller . 2018-03-24

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food tastes very un-fresh and frozen

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Jack McCrudden-Callaghan . 2018-02-02

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The staff are friendly and courteous. They always know exactly how we like our food prepared. They have a wide and varied menu, with meal deals. And can change some of the dishes and ingredients in a dish to suit your individual requirements. In short, my wife and I love it there.

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Tony Smith-howell . 2017-12-22

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Best Chinese takeaway I have ever had.

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Mark . 2017-10-17

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best sweet and sour king prawn balls I have tasted in a long time. Good friendly service and delivery - can't fault it

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Maggie McCarthy . 2016-12-31

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Nice friendly quick service, they don't take cards for payment, cash only

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Lawrence Scott . 2016-05-25

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