The Grantley Arms in Waverley

Great food and good service all super, except they did not react to a report that the toilet was broken. Getting even more popular now so expect to park a little way away. 2024 Downgraded service to 3 star Since that review, management changed and we have had a few bad experiences and gone to other places.

My two friends and I have been meeting up at Christmas for a few years at the Grantley Arms. This year we were very disappointed with the menu. We struggled to choose anything. My friend had the cauliflower soup which was like water. I had the smoked salmon with beetroot. The salmon was the thick chewy end. The beetroot did nothing for it. My other friend had the vegetable burger which she said was ok. There wasn’t anything on the main courses that appealed. The special was sea bass again not exciting.

We had a large family Christmas meal, the food was great, all brought out together and hot. The service was great. Would highly recommend 😀.

Delicious haddock with spinach, though it took a long time to come. Fortunately we weren't in a hurry. The espresso crème brulée was also very nice.

We had the most DELICIOUS roast dinner yesterday at The Grantley and enjoyed ourselves so much. Every single one of the staff were so warm and welcoming - from the bar staff, to our waitress, to the man handing out extra Yorkies and gravy in a brilliant shirt! Not only that but the food was outstanding - it felt so nice to be paying for food that wasn't a disappointment. 11/10 - we'll definitely be back!

Great atmosphere (we were in the back room with the cheminee). Great food and very nice staff..

The menu was much more limited than on our last visit. We were the only people in the dining room

We had a wake on Wednesday 20th November and we to organise a side show, display pictures, have a memory table and we really didn’t know how many people would turn up. All the staff were amazing and so so helpful. Thank you Grantley team, it was perfect 👌

We have visited multiple times in the past and decided to go on a Sunday afternoon to celebrate a big family birthday. The food was reasonable though the Sunday roasts were swimming in gravy, which would have been better served in the side. However the service simply wasn’t good enough! At every stage we waited, Drinks took 20min to arrive, the starters took over 30min and when the main courses came, one had been forgotten. Condiments took a further 10mins by which point most of the table were well into their meal and throughout there were multiple delays to getting a drink. It looked like a lack of staff as the young girl who served us was very polite and professional but clearly had no support and was trying to cover many areas. I won’t rush back for a big group meal.

Attended a funeral wake. Great buffet and attentive staff.

This country pub is a personal favourite since we moved to the area in 2017. Good beers, food, atmosphere. Love it 😊

Best restaurant roast I’ve had in years, clean plates from everyone on our table. Excellent service and, importantly, we were asked if anyone had allergies. Highly recommend this cosy pub/restaurant.

We had a lovely Sunday roast here recently with friends .. Extra Yorkshire puddings were being offered to all which were delicious! A cosy pub, with beautiful countryside surroundings every season we visit . It’s no wonder we call it our favourite pub. We can’t wait to be back already :)

So the food and staff who served us were great...But! The food took forever! My mother and I ordered 2 starters which were the soup and croquettes, and they were very nice! For the main we ordered a trio of side plates to share which were, a scotch egg, Whitebait and chips. I thought 2 hours would be plenty of time for us to eat our food and for me to get to the event I was due at by 9pm. But the mains came out at just after 8pm! That's an 1hr 30 mins! In the end I had to scoff my food down and leave my Mum by herself to make it on time to the event. Which was upsetting as it was the only meal we had together as I was visiting. If this is the usual thing than I suggest you warn customers on the average wait, or book less customers per hour, as this was ridiculous and should not be taking this much time. Very frustrating as everything else was great.

Good food friendly staff lovely surroundings

Had heard good things and also been in for a casual sandwich at lunchtime which were great. However this visit was not. We had allowed 1 hour 45 minutes to have a main course and some bar snacks but struggled. Our bar snacks were a scotch egg, hummus and olives. Pretty simple stuff. But they took ages to arrive. Although they did taste very good. The main course did not arrive until nearly 1 hour 20 after we arrived. This was after we had to ask where it was after an hour. We only ordered fish and chips plus the sausages so it should not have been difficult. My partner got the wrong chips but at that point we did not have time to ask for them to be swapped and had to bolt our food down as we needed to leave. The sausages had an odd taste to them. The fish was excellent but the chips were very average. Service was friendly and plenty of offers of drinks but doesn’t make up for the slow food. Such a shame.

Great for pub lunch. Enough on menu. Beer good.service good. Easy parking. Bar area large and comfortable.

So good to be in a fine English pub again. The Fish was tasty and crispy, chips a bit gla I'd. Mums liver was very sinewy but the sauce tasty, and my trout was excellent. We'll be back. Atmosphere was terrific

Perfect quick stop, great portion size and well worth visiting x

Wonderful room for after wedding meal . All food was hot and extremely tasty as clean plates left. Excellent service from all staff, well done to chef and kitchen staff, as not easy producing large number at once. Pre order good idea. Highly recommended

Just wanted to say thank you for making our family event so enjoyable - There were 12 in our party and we were all so impressed by the level of service that you gave us. Everyone chose different starters and mains and it was all excellent. Thank s again and will definitely be coming back

Excellent pub dining experience with reliably good food. Friendly, professional and knowledgeable team who deliver a really good product.

The service and atmosphere was fine, but having had very good sausage and mash at the Grantley Arms before, I was disappointed to find the sausages this time were of a much lower quality, in that they lacked flavour and it was difficult to cut through the skin. I do not see why a pub with a good reputation for food needs to cut corners like this and suggest that better quality sausages are used.

Always enjoy going to the Grantley to Clean dishes! Decided to come into today, whilst on my two week break, to do some writing and have a spot of lunch. Service: Unreal! Food: Unreal! Atmosphere: Unreal!!! Managers Warren and Jen were on top as per usual and Waitress Jess' was a Delight and her service was snappy and quick! I had completely forgotten that sandwiches, by default, come with a side of chips and I'd accidentally ordered an extra portion ( very silly of me) and GMW (General Manager Warren) was a legend, as always, and refunded me the money for the chips! An outstanding visit to the quaintest little pub around, can't recommend enough! P.s. All negative reviews are a load of rubbish :)

Lovely place. Will visit again for sure.

Excellent food, pleasant atmosphere, friendly staff. Last minute booking for three of us and a large Great Dane were made very welcome. Service very good, our waitress Jasmine was brilliant. Recommend.

You have to try the marmite mayo croquettes they are breathtaking

Nice evening with good food but has definitely got a lot more expensive.

Popped in with the family for some mussels and a beer.

I had a quick scan of the reviews of this place and decided to give it a go for Sunday lunch .Unfortunately the food was a bit disappointing .. very overcooked sirloin roast and the pork belly wasn’t even recognisable as such . The atmosphere was good but to be seated at a makeshift table on the main entrance thoroughfare when there seemed plenty of other tables around was a bit strange ? I don’t want to give too much of a negative review and just let the photos of my Sunday lunch do the talking . I feel a bit sorry for not leaving a tip as the wait staff tried their best .. but I’m sure they know the food is really not up to scratch . I really don’t know why other reviewers actually rave about the food ? Perhaps they should get out more ?

On the whole meals were fine. Steak sandwich was unremarkable. Would have liked a few more salad options.

We had a private meeting over lunch and Warren and the team were super helpful.

The Grantley is our local, but we had our wedding there last week and they were amazing! All of our guests mentioned how attentive their staff were, as well as the food being amazing which was a real plus! I couldn’t recommend the place enough, it is a great place run by great people!

Booked my daughter’s 14th birthday party for her and friends. Food was great as well as service. Originally she planned a picnic which had to be cancelled day before due to weather. Grantley Arms managed to fit us all in (even though more came than we booked). All staff were extremely professional and pleasant. I’d highly recommend this gastropub for a small or large gathering. Our booking was last minute and difficult due to extra numbers, and its the staff excelled.

We had an AMAZING time and meal at the Grantley Arms on Saturday in their private room as a special celebration with our close family after getting married. The staff took extra special efforts to look after us including writing on the chalk board, extra special attention on service, even learning our names from the placeholders, and the waiter George nearly sacrificed his hair on the candle taking a photo for us! Excellent service and excellent food. I would be back again to celebrate our anniversary I hope! Thank you.

We visited for the first time today. Food and and settings were fab, very dog friendly. The Banoffee pudding was to die for! The highlight for us though was the service. We were looked after by Adam. I would say one of the best waiters we have had in a very long time. Adam was friendly and attentive and nothing was too much. They should be very pleased to have you… I would hire you in a heartbeat ☺️

I recently applied for a Chef de Partie role at Grantley Arms and was thrilled to be selected. However, there was an issue with my right-to-work documentation, which I promptly resolved by obtaining the correct document from my university. Despite my swift action and clear communication, I received a rejection email without any explanation. This experience has been incredibly disappointing, especially since I declined another job opportunity to join Grantley Arms. The lack of transparency and the abrupt rejection after resolving the document issue reflect poorly on their hiring process. I would advise potential applicants to consider this before applying, as their recruitment practices appear disorganised and inconsiderate. Totally unfair.

The Staff are very friendly and the service very Swift. We will definitely be returning!

lovely pub and really great food . loved the cheese croquettes very tasty

Unhappy with sea salt sprinkled on fried fish. Otherwise good.

Food very good, but the wait was long.

I had a delicious dinner with my wife. I eat a special cooked by chef Stanoi Bogdan. thank you

I had a very tasty dinner, an excellent service..but first of all the meat platter was very tasty, I would like to thank the chef Bogdan..and I recommend it with confidence.

We recently hosted a small celebration party in the Bakery room of the Grantley Arms and are very happy with the experience. Jenn and Warren were wonderful! They were very helpful in both organising and providing excellent service throughout our time there with our friends. The food was delicious, the atmosphere in the room, just right for our semi formal gathering. We had a perfect experience. Thank you Grantley Arms, looking forward to our next visit.

Waited over half an hour for a starter. Then a further half an hour for our mains. Wrong dish served, then key ingredients missing from dish, had to ask about missing elements twice. Food drowned in the sauce so couldn't eat it. Nice looking pub and tried fairly hard on service when staff eventually made eye contact. Prices far too high based on what was served and service. Disappointing.

Lovely staff, efficient. Limited menu for children but very tasty. Black rice with the trout was slightly bland.

Fantastic (and large!) Sunday roasts, however the fish and chips we had last week was very disappointing - greasy batter and the oil in the fryer was somewhat past its best.

Sixth time I've been there in about 18 months! I wouldn't go back if I didn't expect it to be as good as last time and each time it delivers on my hopes. It's good, verging on very good. The thing is, the little things I would change to improve it , wouldn't really make much of a difference to the quality of the experience. Like, for example, a warm plate on which to serve the food, and then the food would arrive piping hot instead of on the hot side of warm. Silly little thing, but I had to ask for more gravy as mine ran out about 1/4 of the way through eating. Just a slightly larger gravy boat? Food, good. Drink, same. Service, excellent. Atmosphere ...ok but very much a gastro-pub. But, it's warm and welcoming and would I go there again? Answer is definitely yes.

Excellent venue, top people and food.

Excellent food and service. Helpful and engaging staff

Thoroughly charming spot to stay a while , we enjoyed a delightful 3 courses. Staff were attentive and the food delicious all adding to a wonderful afternoon

Lovely pub with great food, the car park can get a bit crowded but worth a visit

It’s such a great atmosphere in the Grantley and the staff are great too, top place

The food here is disappointing. I'm not sure how you can put burrata on your menu that comes out as mozzarella torn up. The tomatoes had no flavour. Don't charge prices that don't reflect the food. My flat bread came out hard and burrata wasn't what you would expect at all so I'm not sure how you are putting this on the menu. Both meals were messy and when the meals came out again they were better but you had still burnt the seeds that went over the chicken, they were rock hard. It is poor quality for the prices in Surrey in my opinion. Thank you for making again but you could have offered a discount for my wait time and how bad it was

awful roast, so dry and chewy. potatoes tasted reheated

We only had drinks, but atmosphere and service were great! We'll definitely come back for dinner at some point.

Another excellent dinner last evening Attentive and courteous service as usual

Was superb- great food and lovely atmosphere

Popped in for an early supper and a drink. Warmly welcomed by Warren, a fellow SAFFA. Great food recommendations. The food was excellent, and the armosphere was great with very warm service. Highly recommended, we will return!!

Very unfriendly owner of the pub, told other off without considering the situation. He is a big fat man walking straight to my dog and dog got scare, anxious behaviour my dog had when this kind of stranger walk close , the fat owner saw that he didn't step back but standing there telling me off , tell my dog got a problem, told my dog should not come out or go to anywhere and come to hos place, Beside, my dog had lead on all time sitting close to wall not even can get near to anyone, how can my dog be danger and is a small dog,. My dog was fine we sit there an hour with others people's around didn't get upsad, but with him standing making my dog anxious, I have to tell the man clam down stop making me and my dog anxious when we was in peace.. my husband came over saw that, say he is very rude and trying to make things worse when he should not act that way.. What make me upsad is that he says dog issues like anxious should not be allowed in his place be kick out the place. I am sad when only think all dogs have no issue and must be best all the time.. if the man can be a bit consider, my dog can claim down very quickly rather than standing there, none stop telling us off.. I had never seen someone as meant and unkind , just because he thought he owned the place and got money .. Anyway, never go to this place. My dog didn't like him as known this is an unkind person .. 😐

It was our daughters 7th Birthday. All staff made her feel really special and ensured she was the centre of attention. They lit the Birthday cake we had brought with us and sang as it was brought to the table - we were even given plates so we could eat it as dessert. The food was simple, local, and extremely delicious.

What a beautiful Country pub! Lovely ambience! Staff attentive, The food was delicious, service prompt Thank you for a superb Sunday lunch!

One of the best pub around! Food and atmosphere were great. The people serving were very kind and friendly. Enjoyed every moment.

Was happy to find gluten free fish and chips on the menu, the batter was great along with the 3 sauces (including curry). The service was friendly but a bit chaotic hence the 4 score

The food was not very hot, when it came.

Attended an 80th birthday. We were seated in an area away from the bar which was great. Staff were attentive to our needs. The buffet food they provided was of a good standard and plenty of it. No complaints everyone enjoyed it and went away happy. Job done.

We are staying down the road from the Grantley Arms and decided to try it out for our first night in Surrey… Absolutely and pleasantly surprised at the high-quality dishes and lovely atmosphere of this local pub. Our server, Tom, was so attentive and gracious… What a wonderful young man to have on staff! We will be back—and the pudding was DELICIOUS!!! Bravo to the chef!

The whole team were great. Our get together could only have happened in the Grantley. Thank you goes to Warren and his team.

Bit of a mixed experience for a very special family gathering to celebrate a 90th birthday. We'd had to preorder food on a limited menu. I thought this meant we would not be waiting too long for the food. But we did 50 minutes. The TV sound through the speakers was so loud nobody could hear conversation. Staff said they couldn't turn it down. Portion sizes for the same dish varied wildly. One was half the size of another. And don't order the banofee pie. It was a sticky toffee pudding with a slice of banana on top!

Efficient staff, nice atmosphere, lovely food. Nice to have option of smaller plates for lunch - will return

Great food great atmosphere and staff fantastic- thank you for a lovely evening

Our party of 9 really enjoyed our lunch. we

A wonderful venue for our large family gathering. We sat in the private dining area which was very nice. The menu was a little fancy for several guests but everyone was able to find something good to eat. Staff were very accommodating.

We visited on Mothering Sunday whilst visiting relatives. We received fantastic service. Our waitress was lovely. The food was fantastic. Excellent portions and the roast beef dinner was divine. Well worth a visit.

Great food and service, including attention to one of our group's food intolerance.

The service and food was amazing. I travelled from Buckinghamshire as I was recommended by others. It was worth the journey. I will certainly return again

Lovely food and atmosphere. Our server was really friendly as well 😊

Superb Sunday lunch. Food is always great, busy but still quiet enough for a chat!

We went there on a quiet Monday lunchtime, so cannot comment on the atmosphere. The service was reasonably attentive. We were pleasantly surprised to see the Light Options were really rather unusual at a time when pretty every pub has an identical menu. I had bubble & squeak with black pudding, crispy bacon and 2 perfect poached eggs. Pudding was also a surprise, we had a burnt cream pudding (think crème brûlée) which was excellent We came back on a Saturday evening and of course there was more of an atmosphere (though it was earlier so a family kinda vibe). Service was friendly and attentive. I had mussels done in Guinness which was pretty unusual and excellent. My partner was equally happy. My only disappointment was there was far less choice than at lunch. It was however very good if you were a veggie. Parking is limited, maybe 15 cars max.

You really must go there out of this world, food and restaurant amazing and on looking outside table are awesome and there private fiction room at the back is something else for a little family gathering. Great stuff guys it's nice to see someone still has pride in the building and service too.

Food was not as good as our previous visit last December. Fish and chips. Batter was over cooked and greasy/oily, chips were not as advertised on the menu overdone French Fries were served as opposed to to large chips. Bit disappointed staff were good.

Played at the grantly lodge with my band Total Recall on new years eve , absolutely fantastic looked after us really well the food is amazing highly recommend

Friendly staff, fantastic atmosphere and delicious food! One of our favourite pubs in the area - well worth a visit!

Would I go again: yes, we come a few times a year as our go-to country pub. The loss of stars yesterday, Saturday night, was the food took ages >45mins and we had to chase. To the point a group of 5 who sat after us got their food first. Some parts of our dishes were a bit cold. Bad day at the office. They r usually good. Everything else was great, staff and atmosphere and they allow dogs in the bar area.

Atmosphere and service were what you would hope for in. Gastro pub. Menu seems to rely heavily on fish with the alternatives being burger, or, steak. I am not complaining as I love fish! Would definitely go there again and possibly quite soon.

Sunday lunch with friends and our first visit to Grantley Arms. Lovely pub and we were made to feel very welcome as soon as we arrived. Staff were very friendly and efficient. Food was delicious!

Beautiful country pub, excellent food and lovely staff. A perfect Sunday roast..

Good service, and a great Sunday lunch, decent portion sizes with quality ingredients - would recommend

Love our local for drinkies but unfortunately the food has gone downhill since its takeover - such a shame! But at least a great place to catch up with friends and family what ever time of year.

Went for a well organised and attended Burns’ Night special supper with piper and Ode to the Haggis. There were very generous portions of delicious food from a set three-course menu. Lots of choice of well looked after beer, including the local Shere Drop. The service was friendly and efficient.

We had an excellent meal in this charming pub. I loved the Hake and my partner thought the cauliflower was amazing. Top marks! Dog friendly too.

Good food. Excellent, efficient friendly staff.

We love this pub, been here many times. We had a fantastic Christmas dinner and the atmosphere was lovely. Very busy when we visited but the staff handled it well.

Thank you to the Grantley team for a fab New Year’s Eve party, you smashed it 🙏

Really good pub, friendly staff and amazing food. Will visit again.

Over priced food, for what you actually get!!! Over cooked and dry!

Excellent Christmas Eve food, lovely service and a surprise visit from the big guy!

First time visiting the grantley arms Great atmosphere and service Lots of smiles and a surprise visit from Father Christmas. Food was good and prices were reasonable. So yes all n all had a great evening so thank you all . Merry Christmas

Not good for disabled people. Food only half cooked.

Excellent food for all four of us. Staff as friendly as ever. Personally - some regret at the loss of the excellent calves liver and bacon from the menu.